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Upwork Expert Vetted (top 1%) | Senior AI/ML Architect/Engineer with Global Orgs | Fractional CTO/Director/SVP | 16+ years in Cloud and Software Architectures | ex IBM, CDW, JP Morgan | Former Honor Roll Grad | Cybersecurity Incident Responder | Seeking full-time | Capable of clearing $200 20x Claude token windows (bandwidth) Hi, I'm Don, a transformative technology leader and long time principal architect. Since 2011, I have been driving transformations for successful startups, scale-ups, SMEs, and enterprises like TELUS, Google, IBM, JP Morgan, CDW, and Walt Disney Parks and Resorts. I am able minded and have hands-on technology daily, certainly capable working as a lead AI/ML engineer/architect, expert web and software designer/developer, security specialist, consultant, and director who can effectively design, build, plan, and manage using methods that bring true value. Several orgs have depended on me to launch their business, or prevent the collapse of an existing one, and I've delivered every time. I've been leading management and architecture initiatives for full-projects across government and industry regulated environments, cloud, AI/ML, governance and ethics, data, web, SaaS, InfoSec, networking, and systems since 2011. I've also worked with orgs specializing in industry firsts in AI, government, finance, energy, eCommerce, CRM/ERP, blockchain and crypto, environmental, construction, facilities management, education, data processing, GPU data centers, enterprise SaaS, cyber security,--and a variety of Azure, Google Cloud, and AWS Partners. Come and find out why so many clients trust me.. Your project done right --it matters to me too. 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 ‧ Mini-MBA in AI from Rutgers University (2025) ‧ Deans Honor List grad from ITAS at VIU (2012) ‧ IEEE Member & TrueNorthCTO contributor ‧ Google Cloud Certified Professional Cloud Architect ‧ Microsoft Certified Azure Solutions Architect Expert ‧ Original founder of Cloud Pathfinder Services Inc. ‧ Awarded with the Upwork Expert Vetted label (Top 1%) in 2020 ‧ Offered a co-founder role during existing employment on two separate occasions ‧ I have more written work recommendations then you'll have time to read 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐈𝐦𝐩𝐚𝐜𝐭 I give back to our local community through volunteering to feed the homeless, was formally recognized by the Salvation Army for volunteer work supporting marginalized communities. I believe in equality in the workplace, and push hard to make a difference in the life of others. After being hand selected by my professors to be a board member for a nationally recognized First Nations conference at Vancouver Island University in 2011, I was also given the opportunity to assist the Governor General of Canada during the conference. I'll bring this same drive for excellence to your organization or project. Your projects done right --it matters to me too. . ******* Key terms: 14 programming languages, Google Workspace, Office 365, Anthos, Lovable.dev, CFO, CIO, Incubator, Pytorch, Pinokio, LM Studio, Orpheus TTS, voice agents, PBX, Vertex AI, AIOps, MCP, RCA, xAI, ITSM, ITIL, SRE, DevSecOps, LLMOps, LLM, Vector, federated learning, neo4j, CNN, DNN, RNN, Jupyter, NLP, OCR, Textract, Pyspark, Yuma consensus, Apache Spark, Hadoop, TensorFlow, LangGraph, MLOps, Claude Code, Clawdbot, Moltbot, Anthropic, mask2former, transformer models, graph neural network GNN, CAD recognition, roboflow, huggingface, Graph DB. base44, CVat, spec driven development, foundation models, Bittensor, validator, Windows, Linux, Apache Nutch, API, AWS, Active Directory, App Service, Cosmos DB, Azure DevOps, Asynchronous, Firewall, Functions, IAM, Key Vault, Azure Kubernetes, AKS, Logic Apps, Azure Policy, PostgreSQL, Site Recovery, Azure SQL & SQL MI, Synapse Analytics, Full-stack, senior architect, principal senior engineer, CentOS, ChatGPT, Cloud Armor, TCP/IP, Cloud Vision, Cloudflare, CIS, COPA, CRM/ERP, Cursor, Data Warehousing, database architect, Dataprep, Dataproc, Dataflow, Datastore, Debian, DNS, Document AI, Elastic, ETL Pipelines, ELT, EventArc, Exchange, F5, Firebase, Financial strategy, Funding, Data Room, Gantt, Cloud API integrations, Landing zone, GCP, Google CLI, IAM & Identity, Instance Groups, ISO 27001 & 43001, Kubernetes Engine GKE, DevOps, Jira, clickup, LangChain, LAMP, low code, Lucid, Marketing, MLOps, Mobile, Monday, no code, Nginx, Compliance, GDPR, HIPPA, EU AI Act, Pub/Sub, RAG Model, Rafay, Red Hat, Security audits, VC funding, SharePoint, SOC 2, Spanner, Stackdriver, Streamlit, Terragrunt, Terratest, Ubuntu, jfrog, vNet, Vibe Coding, Visio, VMware, VPN, VPC, Web development, Wireshark, Windows, DCs, Zabbix, Obsidian, Perplexity, Jeeva, Google Labs, Gumloop, Gamma , loop prompting, loop based development, global architecture, MCP, Astra,

I am an IT professional based in Canada, with a Master of Networking Technology from Carleton University and a Bachelor of Computer Science from Dalhousie University. My background combines computer networking, cybersecurity, IT support, software QA, technical communication, research, and digital content development, allowing me to understand complex technical subjects and communicate them clearly to professional and academic audiences. I help professionals, students, researchers, entrepreneurs, and businesses strengthen their professional and digital presence. My services include technical writing, editing, proofreading, LinkedIn optimization, resume and CV refinement, cover letters, professional biographies, portfolio development, research writing, technical documentation, and technology-focused content creation. I focus on clear, accurate, professional, audience-focused content tailored to each client's goals. My technical expertise covers computer networking, wireless communications, IoT, cybersecurity, cloud computing, AI/ML, software engineering, and next-generation communication systems. I have hands-on experience with TCP/IP, LAN/WAN, Ethernet, DHCP, DNS, ARP, IGMP, SNMP, HTTP, 802.11, QoS, VLANs, ACLs, firewalls, VPNs, Wireshark, tcpdump, Ixia, packet captures, modem traces, and system logs. I also bring several years of technical research experience across AI/ML, software, computer networks, cybersecurity, smart IoT, wireless communications, and emerging technologies. I have multiple publications in Q1/Q2 journals and established conferences, giving me practical experience with research development, manuscript preparation, revision, and publication strategy. I can support researchers from early-stage ideas through polished, submission-ready manuscripts. My research services include technical editing, proofreading, restructuring, improving clarity and technical flow, strengthening research gaps, contributions, methodology, results, and discussion, identifying weaknesses, providing honest feedback, recommending targeted publication venues, and refining research to better match a journal or conference. I support multiple rounds of revision and focus on improving both technical quality and presentation. I am also a senior reviewer for IEEE and have years of experience evaluating technical papers. This reviewer perspective helps me understand what strong journals and conferences expect, including novelty, technical rigour, methodological soundness, clarity, reproducibility, meaningful contribution, and strong analysis. I do not only correct language; I help strengthen the research and present its contribution more convincingly. For professionals, I go beyond rewriting resumes, CVs, LinkedIn profiles, and portfolios. I identify the strongest experience, education, technical skills, projects, publications, and achievements and position them for the target role or audience. I understand ATS requirements, recruiter expectations, professional keywords, readability, and North American hiring practices. My professional experience includes network specialization, technical support, software QA, regression testing, connectivity troubleshooting, security testing, performance and load testing, and defect investigation. I have also developed Python automation, analyzed logs and network traces, and collaborated with QA and development teams. I work with Python, Java, C/C++, SQL, JavaScript, HTML/CSS, R, Bash, Microsoft Office, Excel, Outlook, PowerPoint, SharePoint, OneDrive, Jira, Confluence, Teams, and Cisco Webex. My technical background enables me to understand complex material quickly and communicate it in a structured, precise, and accessible manner. For businesses and organizations, I create technical website content, SEO-focused articles, product and technology explanations, professional documentation, company profiles, research summaries, and other digital content. I balance technical accuracy with readability, credibility, and audience engagement. My approach is client-focused, detail-oriented, honest, and customized. I take time to understand the objective, audience, industry, research area, and desired outcome before developing or refining content. Whether you need a resume, LinkedIn profile, portfolio, technical article, research manuscript, literature review, publication strategy, or business content, I bring together IT expertise, research experience, editing and proofreading skills, and professional communication. My goal is to turn technical knowledge, professional experience, and research ideas into clear, credible, and strategically positioned content that strengthens professional presence, improves research quality, and helps clients achieve their career, publication, or business goals.

📣 𝗦𝗤𝗨𝗔𝗥𝗘𝗦𝗣𝗔𝗖𝗘 𝗪𝗘𝗕𝗦𝗜𝗧𝗘𝗦 𝗧𝗛𝗔𝗧 𝗗𝗥𝗜𝗩𝗘 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 (𝗖𝗨𝗥𝗥𝗘𝗡𝗧𝗟𝗬 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗟𝗘) ✅ As a Top Rated Squarespace Web Designer , I help business grow with +𝟳𝟴% website traffic , +𝟲𝟱% more client enquiries , +𝟏𝟐𝟎% search visibility improvements , multiple first-page Google rankings and up to 𝟗𝟎% higher orders through SEO-driven UX and high-converting Squarespace websites. I create professional, conversion-focused websites that not only look great but also improve visibility, attract qualified visitors, and turn them into customers. From strategy and design to SEO, launch, and post-launch optimization, I keep the entire process simple, collaborative, and focused on delivering measurable business results. 💡 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗖𝗛𝗢𝗢𝗦𝗘 𝗠𝗘: • Seamless process & transparent communication — every milestone is clearly defined and delivered on schedule. • Strategic insight + creative execution — every design choice is driven by measurable business results. • A true creative partner — not just a freelancer, but someone who helps you make smart, growth-focused decisions. • Proven track record — trusted by brands like The RV Ad Guy, Builder Development Group, Aquarian Queries and Finesse Consulting. 🎁 𝗘𝗫𝗖𝗟𝗨𝗦𝗜𝗩𝗘 𝗣𝗔𝗥𝗧𝗡𝗘𝗥 𝗕𝗘𝗡𝗘𝗙𝗜𝗧𝗦 As an Official Squarespace Gold Partner, my clients receive: ✔ 20% Discount on Annual Squarespace Plans ✔ Exclusive 6-Month Free Trial ✔ 30 Days Post-Launch Optimization & Performance Monitoring ✔ Priority Partner-Level Support ✔ Over 5 Years of Squarespace Expertise ✔ Unlimited Revisions on Fixed-Price Milestones , You Don’t Pay Until You Love It ✅𝐖𝐇𝐀𝐓 𝐈 𝐇𝐄𝐋𝐏 𝐖𝐈𝐓𝐇 • Custom Squarespace Website Design (7.1 & Fluid Engine) • Squarespace Redesign & Performance Optimization • SEO-Structured Websites (On-Page SEO & Technical Setup) • E-commerce Store Setup & Optimization • Mobile Optimization & Speed Improvements • Custom CSS & HTML Enhancements • Squarespace Email Campaign Integration 👇 𝗖𝗔𝗦𝗘 𝗦𝗧𝗨𝗗𝗜𝗘𝗦👇 👉 𝗕𝟮𝗕 𝗜𝗡𝗩𝗘𝗦𝗧𝗢𝗥 𝗥𝗘𝗟𝗔𝗧𝗜𝗢𝗡𝗦 𝗙𝗜𝗥𝗠 🔢Increased website traffic by 83% and boosted client inquiries by 65% after redesigning their Squarespace site with a corporate-grade UI, structured messaging, and SEO-focused architecture. 👉 𝗖𝗥𝗘𝗔𝗧𝗜𝗩𝗘 𝗣𝗛𝗢𝗧𝗢𝗚𝗥𝗔𝗣𝗛𝗬 𝗦𝗧𝗨𝗗𝗜𝗢 🔢Built a conversion-focused Squarespace website from scratch, improving visual hierarchy and CTAs, resulting in a 78% increase in website visits and engagement. 👉 𝗘-𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘 𝗠𝗘𝗡’𝗦 𝗙𝗔𝗦𝗛𝗜𝗢𝗡 𝗕𝗥𝗔𝗡𝗗 🔢Redesigned product structure and implemented conversion-driven layouts, increasing website visits by 78% and boosting sales by 85%. 👉 𝗟𝗢𝗖𝗔𝗟 𝗙𝗟𝗢𝗥𝗔𝗟 𝗘-𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 🔢Developed a modern Squarespace e-commerce platform with optimized ordering and delivery flow, leading to a 90% increase in online orders and 65% growth in delivery requests. 👉 𝗕𝟮𝗕 𝗖𝗛𝗘𝗠𝗜𝗖𝗔𝗟 𝗠𝗔𝗡𝗨𝗙𝗔𝗖𝗧𝗨𝗥𝗜𝗡𝗚 𝗖𝗢𝗠𝗣𝗔𝗡𝗬 🔢Built a clean, SEO-structured corporate website that improved global search presence and increased search visibility by 120%. 🌟 𝗣𝗘𝗧𝗘𝗥 𝗜𝗠𝗟𝗔𝗬 | 𝗧𝗥𝗨𝗦𝗧𝗘𝗗 𝗜𝗡𝗩𝗘𝗦𝗧𝗢𝗥 𝗥𝗘𝗟𝗔𝗧𝗜𝗢𝗡𝗦 & 𝗖𝗔𝗣𝗜𝗧𝗔𝗟 𝗜𝗡𝗧𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗢𝗡 𝗘𝗫𝗣𝗘𝗥𝗧 "Ankush did a great job incorporating and expanding on my vision for my website. He was very easy to work with and I'd highly recommend him for your next project." 🌟 𝗚𝗨𝗥𝗧𝗘𝗚 | 𝗢𝗪𝗡𝗘𝗥 𝗢𝗙 𝗔 𝗧𝗥𝗨𝗦𝗧𝗘𝗗 𝗙𝗔𝗠𝗜𝗟𝗬-𝗥𝗨𝗡 𝗖𝗛𝗜𝗟𝗗𝗖𝗔𝗥𝗘 𝗖𝗘𝗡𝗧𝗘𝗥 "Ankush did everything we asked for. And in a timely manner. We'd definitely work win him again if the need arises. He also gave assurance of helping for a period after the work was done in case there's any lingering issues - which is a welcome change from other freelancers. A++ all the way." 𝗦𝗣𝗘𝗖𝗜𝗔𝗟𝗜𝗭𝗘𝗗 𝗜𝗡: Squarespace website design and development Squarespace SEO optimization Squarespace speed optimization Squarespace landing pages Squarespace eCommerce Squarespace UX/UI improvements Have a Squarespace project in mind? 📩 Send me a message, I’d love to hear about it. 🔑 Squarespace Search Keywords & Tags: Squarespace Website Designer | Squarespace Website Redesign Expert | Squarespace Developer | Squarespace Expert Bernard | Squarespace SEO Specialist | Squarespace CRM Integration | Acuity Integration | Squarespace Membership Website | Squarespace Fluid Engine Design | Squarespace Online Store Setup | Squarespace eCommerce Designer | Squarespace Landing Page Design | Squarespace Booking Website | Squarespace Custom Code | Squarespace Core Web Vitals, Squarespace Site Speed, Squarespace Image Optimization, Squarespace Mobile Optimization, Squarespace Accessibility, Squarespace ADA Compliance, Squarespace eCommerce, Squarespace Online Store, Squarespace Shopping Cart, Squarespace Product Pages, Squarespace Checkout Optimization, Squarespace Conversion Optimization, Squarespace Landing Page, High-Convert

Kai Poynting has over 15 years of cumulative experience in the technical writing field, 9 years as a freelance technical writer, 2 years as the senior technical writer for one of the larger energy software companies in Calgary Alberta, and 5 years of experience writing about solutions for IT. In addition to writing about solutions for IT, those 5 years were also spent testing, building and deploying some of the same solutions. As part of a small group of consultants, Kai was provided with a great many opportunities to obtain hands on experience in installing, configuring, building, and managing various server solutions, including Server 2008 R2, Exchange 2007 and 2010, Hyper-V, SCVMM, and more. He also provided customer support and technical support for the company's classroom environment, including requirements management, tech support, deployment, and server configuration (Exchange 2007 MOC courseware setup, for example). At Upwork, Kai has a 100% success rate, and has maintained a status of top rated plus for over 9 years. His clients have included mobile app developers, encrypted communication specialists, and cloud storage and orchestration vendors. He has written numerous user guides, manuals, RFPs and more, as well as created how-to videos showcasing product functionality. This is not to mention numerous blog articles, either ghost-written (for busy company founders), or in his own name. Kai is a flexible, project-oriented professional with a well-rounded skillset. He also holds a BA with an English major, and writes creatively whenever he can. Communication is the cornerstone of his profession and he prides himself on being able to provide the clearest possible message in all documents he provides.

Expert Management Consultant and Technology Strategist with more than 20+ years of experience working with Enterprise companies, Public Sector organizations, finance, education and more. Need help with Strategy, Technology decisions, Agile transformations or writing? You've come to the right place. I ran my own business for more than 20 years as CEO and CoFounder of a digital agency, with 50 staff, 3 locations and had a successful exit. My past clients include Fortune 100 companies, Sony, Disney, Fox, and brands you'll know; Grammys, Los Angeles Chamber of Commerce and more. I've also worked with lots of young and growing companies, startups and non-profits. Accomplishments include: - Discovery and Product Management on the revitalization of Fox Sports digital content delivery, which led to our new innovate platform built on AWS running the SuperBowl, Masters, World Cup and all sports and TV programming. - Building a 5 year digital strategy for the Grammys and Latin Grammys, and leading the team for a year to successful run the 63 Grammy Awards. - Building a technology decision document for the Los Angeles Chamber of Commerce to fully replace their CRM with a new cloud based tool. - Helping startups build Project Management Offices - Implementing Agile principles across several startups. - Dealing with vendor management at multiple large organizations, bringing in metrics to evaluate vendor performance and either improving performance or working with the organization to vet and replace with a new vendor. MY SERVICES: → Business Consulting & Technology Strategy ← Business Consultant • Business Coaching • Executive Coaching • Leadership Coach • Management Coach • Technology Audit and Review • Technology Decision Documents • Digital Strategy • 3 or 5 year Strategic Plans • Technology Discovery • Management Consultant • Change Management • Agile Coach • Agile Audit • Agile Change Management → Business Analyst, Business Services ← Startup Consultant • Startup Strategy and Planning • Business Plans • Pitch Decks • Business Analyst • Competitor Analysis • Feasibility Study • Executive Development • Management Coach • Business Development Analyst • Business Plan Writer • Executive Coach • Leadership Coaching • Business Coach • Career Consultant • Product Concept Development • Market Research • Market Analysis • Executive Coach → Blog and Article Writing, SEO Strategy ← SEO Audit • SEO Strategy • Marketing Strategy • Digital Marketing • Content Strategy • Content Development • Customer Journey Mapping • Market Analyst • SEO Consultant • Web Optimization

"[Ivan's] consultancy is phenomenal and trustworthy, especially in the industry and our tough field of IT. He delivers more than what's asked for and comes up with ideas to further enhance our work and deliverables without asking!" - Bespin Global, MEA Looking for someone who can create compelling content and increase engagement? I have over 20 years' experience as a technology writer delivering premium content to Fortune 500 companies. My client list includes 3D Systems, Accenture, Aruba, AWS, Capgemini, CSC, Citrix, DXC Technology, Fujitsu, GigaOm, HP, HPE, Infosys, Intel, Microsoft, Oracle, Palette Software, Red Hat, SAP, SentinelOne, ShakaCode, SUSE, and VMware. I've written hundreds of articles, blogs, press releases, case studies, email campaigns, e-books, infographics, LinkedIn profiles, message maps, presentations, webinars, sites, social media, solution briefs and brochures, video scripts, thought leadership/business/technical white papers, and much, much more. If you think we're a match, let's chat!