Hire the Best Prologic Technology Systems TEAMS Specialists

Passionate Learning & Development senior manager who combines innovation, AI, and LMS expertise to design training systems that drive real-world results. With 7+ years steering technical & Sales programs—from Concentrix call-centers to Microsoft 365 and Copilot rollout—I excel at: Building Intelligent LMS Solutions: Architecting end-to-end learning platforms and integrations that streamline onboarding, certification, and ongoing skill refreshers. Leveraging AI for Impact: Developing custom Copilot-powered training agents, micro-learning videos, and scenario-based simulations that accelerate adoption and boost efficiency. Driving Cross-Functional Collaboration: Partnering with Operations, Quality, HR, and customer-facing teams to align learning strategies with business goals and measurable KPIs. My work has delivered a 30% improvement in workflow efficiency, a 98% certification pass rate, and significantly reduced onboarding time. As a Senior Training Manager, I’m always exploring the latest in L&D tech—learning management systems, analytics dashboards, and generative-AI tools—to create engaging journeys that empower teams and spark continuous improvement.

🤝 Microsoft Partner Program Consultant | Solution Designations | Azure Marketplace | Expert MSP Audit Support As a Microsoft Partner Program Specialist, I help Microsoft partners streamline and grow their practices by managing their end-to-end partnership journey with Microsoft. I assist partners in: Setting up and optimizing their Microsoft Partner Center profiles Publishing solutions on Azure Marketplace and AppSource Achieving Microsoft Solution Designations (Data & AI, Digital App Innovation, Infra, Security, etc.) Preparing for Advanced Specializations and Azure Expert MSP Audits Streamlining operations and aligning incentives (CPOR, PAL, MCI, etc.) With experience helping 20+ Microsoft partners achieve Advanced Specializations and Expert MSP status, I ensure your partnership runs smoothly, compliantly, and strategically — unlocking maximum visibility and incentives from Microsoft.

Electronics and Telecommunications Engineer with knowledge for identify, propose and develop solutions that help to the company and the work group in general. I have a high knowledge in different operating systems )Windows and Linux) versions on desktop and servers ambient. I also have knowledge on MS SQL, Microsoft Exchange, Office 365, active directory, virtualization VMWare and Hyper-V, VozIP and Firewalls as well as good knowledge on blade systems, NAS systems and SAN systems manage. Excellent relations with team mates and people in general, selftaught person and very flexible to changes.

👋 Greetings! I'm Vishaldeep Singh – Your ConnectWise Automate, Connectwise RMM, Datto RMM & Kaseya VSA Expert 🌟 Why Choose Me: With 10+ years of deep-rooted experience in the Managed Service Provider (MSP) industry, I don’t just understand MSP operations—I optimize them. Whether you're a startup MSP looking to build from the ground up or an established one aiming to refine automation and patching, I bring the expertise to transform your infrastructure. 🛠️ My Core Skill Set: 🔹 ConnectWise Automate (LabTech) Administration: From initial setup to advanced automation, I've helped over 30 MSPs design, optimize, and scale their Automate environments. 🔹 Datto RMM: I help MSPs fully leverage Datto RMM—from onboarding devices and policy setup to alert tuning and automation scripting. 🔹 Kaseya VSA: I'm experienced in deploying, configuring, and managing Kaseya VSA with advanced automation, monitoring, and patching workflows that reduce noise and boost technician efficiency. 🔹 Advanced Scripting: Skilled in PowerShell, VBScript, and native Automate/Datto/Kaseya scripting languages to create workflows, auto-remediations, and intelligent alerting. 🔹 Patching & Monitoring: 95%+ patch success rate across clients with proactive monitor sets, auto-fix scripts, and customized schedules. 🔹 Backup & Antivirus Management: Proficient with Datto, Veeam, Acronis, and Symantec backup tools. I also manage Webroot, ESET, and others with custom infection-response scripting. 🔹 Migrations & Integrations: I’ve led seamless migrations between RMM/PSA platforms and integrated tools like QuickBooks, Control, and Manage to build unified systems. 🔹 SQL & Reporting: Strong SQL knowledge for creating customized dashboards, monitors, reports, and integrations within ConnectWise Automate and Kaseya. 🔹 Windows & Virtualization: Experienced with Windows Server (2008–2019), AD, GPO, DHCP, DNS, Hyper-V, and VMware. 🔹 ConnectWise Control Expert: Branded portal setup, SSL, access configuration—everything you need for a professional remote support experience. 🕒 Always On Duty: My work doesn’t end at setup. I provide ongoing support, performance tuning, and documentation to ensure long-term value. I treat your MSP like my own. ✅ Let’s Talk Results: If you need someone who can walk in and immediately provide value—be it automation, noise reduction, patching hygiene, or RMM customization—I'm your guy. 🙏 Thank you for considering me as a trusted partner in your MSP journey. Let’s simplify, automate, and scale—together.

Microsoft 365 Administrator, IT Support Specialist, and CSP Operations Professional with 15+ years of IT experience, 5+ years supporting Microsoft 365 environments. I help MSPs, Microsoft Partners, and businesses manage Microsoft 365, Exchange Online, Microsoft Teams, Microsoft Entra ID (Azure AD), licensing, user provisioning, onboarding, and security administration while providing exceptional technical support to end users and business teams. My expertise includes Microsoft Partner Center, CSP, and MSP operations, tenant management, identity and access management, Conditional Access, MFA, helpdesk support, ticket escalation management, Windows and MacOS troubleshooting, Microsoft 365 troubleshooting. I am experienced with ServiceNow, Zendesk, Syncro, and other ticketing platforms, delivering efficient issue resolution. Recently, I developed an AI-powered Microsoft Graph security auditing solution that analyzes Microsoft 365 tenants for configuration gaps, security risks, and compliance issues. I am committed to delivering reliable technical support, clear communication, and practical solutions that help organisations improve operations, strengthen security, and provide an exceptional user experience.

#AWS #Azure #VMware #ManagedCloudServices (#MSP) #ServerAndEmailMigration #SLA24/7/365 #Office365Administration #Exchange #HomeAssistant #AWSDevOps #AzureDevOps #ServerAdmin #BackupSolutions #ConnectWise #SolarWinds #ManageEngine #NinjaRMM #Kaseya #Atera #Automate #MSP With over 6+ years of hands-on experience in the IT industry, I specialize in delivering end-to-end solutions in Windows Server Administration, Cloud Infrastructure (AWS & Azure), Network Security, IP Camera & Video Surveillance Systems, and Remote Technical Support. My work is rooted in precision, reliability, and long-term value—making me the go-to tech partner for businesses worldwide. 🔧 My Core Expertise Includes: Windows Server Setup, Migration & Troubleshooting (2012–2022) MSP Support – Helpdesk, RMM, SLA Compliance, Ticketing (JIRA, ServiceNow, Zendesk) Cloud Management – AWS EC2, S3, IAM, Azure AD, M365 Admin Virtualization – VMware, Hyper-V, Proxmox, VirtualBox Home Automation – Home Assistant Expert Network & Security – SonicWall, Sophos, Meraki, VPN Configuration Backup & Monitoring – Veeam, Acronis, N-able, PRTG Email & Collaboration – Microsoft 365, Exchange, Outlook, SharePoint, Teams IP Camera Installation, Configuration & Troubleshooting VMS/NVR Monitoring, RTSP Stream & ONVIF Configuration AI-Based Camera Features – Person Detection, Motion Detection & Smart Alerts Camera Connectivity, Video Playback & Remote Access Troubleshooting Linux-Based Troubleshooting & Technical Support I am passionate about solving complex technical issues, improving system reliability, and delivering fast, professional support to clients across the globe.