I help growing organizations solve Microsoft 365, Google Workspace, identity, IT operations, and business systems problems with practical, hands-on implementation.
I’m a U.S.-based IT Director and independent consultant with experience leading technology operations across 10+ healthcare locations and programs. I combine senior-level planning with direct technical execution, so clients get both a clear recommendation and someone who can actually carry the work through implementation.
Recent consulting work includes a 5.0-rated enterprise collaboration-platform assessment with executive recommendations and a migration roadmap, as well as a Google Workspace retention-automation deployment and recovery project.
I can help with:
* Microsoft 365 and Google Workspace: identity and access, Exchange Online, Teams, SharePoint, permissions, onboarding/offboarding, governance, and migrations.
* IT service management and workflow improvement: Freshservice/Freshdesk, service catalogs, approvals, ticket routing, asset and license processes, SOPs, and knowledge bases.
* IT assessments and implementation planning: current-state reviews, requirements, vendor comparisons, executive recommendations, migration roadmaps, and acceptance criteria.
* Automation and AI-enabled workflows: business process automation, knowledge workflows, implementation requirements, testing, and operational handoff.
My work is typically best suited for organizations that need more than basic administration: they need someone who can diagnose the problem, design the right approach, implement it, and leave behind a system their team can actually operate.
Send me a short description of your environment, what is not working, and the outcome you need.
IT Consultation
Office 365
Microsoft SharePoint
Microsoft Exchange Online
IT Service Management
Help Desk Software
Business Analysis
Process Improvement
Technical Documentation
Google Workspace Administration
IT Project Management
Microsoft Teams
User Identity Management
IT Asset Management
Microsoft 365 Copilot
System Administration
IT Management
Solution Architecture
Governance, Risk Management & Compliance
Ticketing System
Shehryar K.
New Rochelle, New York
$110/hr
5.0
43 jobs
A VDI and Virtualization/Cloud technologies expert with over 8 years of extensive experience working with enterprise clients. I have been designing, deploying and supporting a wide array of VDI solutions like Citrix (On-premise and Cloud), AVD, AWS Workspace, Dell's vworkspace, VMware Horizon, Microsoft's RDS, Parallel to name a few.
Key Skills
- VDI Design, Deployment and Troubleshooting.
- Azure, AWS, Google Cloud, Private Cloud Infrastructure Design / Implementation / Management
- Virtual Desktop Infrastructure, configuration and administration (VMWare Horizon, Microsoft RDS, Citrix XenApp/XenDesktop/Netscaler, Dell vWorkspace)
- FSlogix
- Apps and Desktop Delivery Platforms
- SharePoint Online configuration, administration and maintenance
- Azure and Amazon Platforms Administration
- Office 365 Management / Migration
- Email Hosting / Server Configuration
- Microsoft Exchange Server Configuration/Migration (2003-2010 )
- Windows Server Administration (2003-2019)
- Active Directory Management
- Group Policy Management
- Backup Technologies
- Business Continuity and Disaster Recovery design and implementation
- Proxy Design and Configuration (Webtitan, Websense, Cisco Umberella, Bluecoat,
Symantec)
- Remote Monitoring and Management (Kaseya, Solarwinds, Commodo, ManageEngine)
Microsoft Exchange Server
Microsoft Azure
Microsoft Active Directory
System Administration
Virtual Desktop Infrastructure
Citrix ADC
Web Proxy
AWS Systems Manager
Citrix Hypervisor
Walid A.
Wesley Chapel, Florida
$40/hr
5.0
37 jobs
Microsoft 365 & Windows Server Expert | Email Migration, DNS, Azure, VMware
I am an IT professional with over 20 years of experience delivering secure, reliable, and scalable technology solutions across industries.
I combine hands-on IT support experience with formal Microsoft, Azure, VMware, AI, SharePoint, and IT governance training. My background includes Microsoft Certified Professional credentials, Windows Server hybrid/cloud/security learning paths, SharePoint and Power Automate training, Azure AI and generative AI learning, VMware vSphere training, ISACA membership, and quality management auditor training. This helps me support clients not only with technical fixes, but also with secure, documented, and scalable IT improvements.
Clients appreciate my ability to explain technical concepts clearly, solve problems efficiently, and deliver projects on time. Whether it’s server configuration, cloud migration, or security hardening. I bring professionalism, deep technical knowledge, and business insight to every engagement.
Microsoft Azure
VMware vSphere
Windows Server
Office 365
Microsoft Active Directory
DNS
Backup
Veeam
Data Protection
Network Administration
Microsoft Windows
Web Hosting
Google Workspace
Microsoft Exchange Server
QuickBooks Online
Mark W.
Brownwood, Texas
$25/hr
5.0
7 jobs
I optimize technical systems and resolve challenges with over 13 years of hands-on experience in field technology. As a Trip Optimizer Field Technician, I specialize in troubleshooting 4G wireless issues, and installing, upgrading, and repairing network systems, PCs, POS, VOIP, and security monitoring solutions. My strong technical and mechanical aptitude enables me to effectively tackle complex problems and enhance operational efficiency. I have successfully collaborated with various companies, ensuring optimal functionality and client satisfaction. If you need a skilled technician who excels in system optimization and is dedicated to exceeding client expectations, I am here to elevate your project and deliver exceptional results. Let's discuss how I can contribute to your team's success.
Market Research
Data Entry
Company Research
Beta Testing
Mobile App Testing
Network Monitoring
Mystery Shopping
Desktop & Laptop Support
Technical Support
Customer Service
Computing & Networking
Cloud Testing
Data Analytics
Computer Hardware Installation
Computer Maintenance
Computer Network
Helpdesk
IT Support
Computer Operating System
Computer Assembly
Jamie W.
Gulf Shores, Alabama
$29/hr
4.7
91 jobs
Greetings! My name is Jamie. I would be honored to support you. I am a successful Airbnb owner/operator in a high-demand Gulf Coast tourist market.
With over 30 years of experience in customer service and business across multiple industries, I adapt quickly and effectively to new environments. I bring a thoughtful, organized, and solutions-focused approach to every engagement.
Recognized for my ability to understand both people and processes, I provide a range of services tailored to support your specific goals and operational needs.
✦Virtual Business Consultant✦
Provide expert advice to help companies improve operations, strategy, marketing, or efficiency. Assess needs, analyze data, develop plans (e.g., for sales, HR, finance), and guide implementation to achieve better performance and profitability. Collaborate with clients remotely to understand challenges and goals.
Highlights
🔹Review documents and projects.
🔹Develop marketing materials and brand awareness strategies.
🔹Optimize workflows and systems.
🔹Set goals and advise on achieving them.
🔹Manage administrative tasks like invoicing and client follow-ups.
🔹Operations and process improvement
🔹Sales, marketing, or go-to-market strategy
🔹Advising leadership on decisions and priorities
✦Underwriting & Sales Support✦
Review a company’s financial health and ability to repay by looking at financial statements, collateral, industry trends, and management. Use this analysis to decide whether to approve or decline loans, help structure deals, stay within guidelines, and manage risk across a portfolio for banks, lenders, or insurers.
Support sales teams with day-to-day admin, analysis, and operations. Help onboard clients, manage the CRM, process financing applications, prep reports, and coordinate with teams like underwriting or operations. Keep everything compliant, manage the sales pipeline, and help field reps close deals—all with the goal of boosting revenue and keeping clients happy.
Highlights
🔹Review and analyze financial statements of businesses seeking loans or insurance
🔹Assess the risk associated with loan applications and insurance policies
🔹Negotiate terms and conditions of loans and insurance policies with clients
🔹Collaborate with sales and account management teams to meet client needs
🔹Monitor existing accounts and update risk assessments as necessary
🔹Ensure compliance with regulatory guidelines and internal policies
🔹Maintain accurate and comprehensive records of underwriting activities
🔹Provide recommendations for approval or denial of loan and insurance applications
✦Director of Investor Relations REIT✦
Work closely with the CEO and CFO to shape and deliver the investor relations strategy. Accurately tell our story about the company’s value, strategy, and investment opportunities so the message is clear and compelling.
Serve as the main point of contact for investors and analysts. Respond to questions and share timely, accurate updates on performance, financials, and forecast the future of the REIT.
Lead the development of investor decks, marketing materials, and private placement memorandums (PPMs), customizing them for different events and audiences.
Highlights
🔹Marketing Material Development
🔹Stakeholder Communication
🔹Relationship Building & Capital Raising
🔹Compliance & Training
🔹File Preparation
🔹Information Gathering
🔹Strategic Messaging
✦Skills✦
🔹Self-discipline and motivation for independent work.
🔹Proficiency with digital collaboration and project management tools.
🔹Problem-Solving & Critical Thinking: Diagnosing issues, developing solutions, and spotting opportunities, like analyzing pricing vs. positioning.
🔹Communication: Clear, concise explanation (no jargon), active listening, and effective virtual presence (video, chat, email).
🔹Strategy & Analysis: Data analysis (spotting trends), research, and creating business plans
🔹Project Management: Organizing tasks, meeting deadlines, managing scope, and guiding change.
🔹Leadership & Influence: Guiding clients, building trust, and facilitating change.
A few of my favorite tools and platforms: HubSpot, Slack, Excel, Monday, Asana, Zendesk, Google Workspace, Airtable, Meta, ChatGPT, MailChimp, Zoom, Salesforce, and Click Up
Human Resource Management
Sales & Marketing
Online Market Research
Client Management
Vendor & Supplier Outreach
Office Administration
Organizational Design & Effectiveness
Customer Service
Process Development
Administrative Support
Data Interpretation
Business Writing
Business Plan
Business Operations
Property Management
Alicia P.
North Miami, Florida
$150/hr
4.9
283 jobs
⭐⭐⭐⭐⭐ "Alicia is one of the most capable and organized consultants I have ever worked with. She's a great communicator, very pleasant, extremely organized and accountable for her work, deadlines and results.
⭐⭐⭐⭐⭐ "Alicia went above and beyond in communication - she proactively told us exactly what she would be doing and when, walked us through the entire process step-by-step, and was super friendly and easy to work with."
⭐⭐⭐⭐⭐ "10 out of 5 stars!! Holy cow Alicia is an all star! She made everything so clear, so easy, and got the job incredibly quick! I spent more time trying to choose who to hire than she took to finish the job!
So - stop shopping around and just hire her."
⭐⭐⭐⭐⭐ "Alicia helped us quickly overcome a G-Suites hurdle we had pushed back on for months. We should have hired her long ago!! Thanks, Alicia"
⭐⭐⭐⭐⭐ "Alicia is a Google Workspace Superstar. We look forward to working with her again in the future. Her efforts made a really positive impact on our business as a whole."
⭐️⭐️⭐️⭐️⭐️ "Her honesty was refreshing and she kept true to her word. We will definitely contact Alicia in the future!"
Hello there 👋! I hold multiple Google certifications, including Professional Workspace Administrator, IT Support Professional, Cloud Digital Leader, and Generative AI Leader.
Clients seek us out for:
👉 Google Workspace Consultation
👉 Google Workspace Security Audits
👉 Google Workspace Projects (Domain Change, Shared Drive Buildout and Email Migration)
👉 Google Workspace Administrator (weekly retainer fee + hourly rate)
I work solely with clients who are respectful of others, kind, and professional. Before hiring, a 15-minute chat is required.
Professional Liability Coverage is provided by Hiscox Business Insurance.
Tech & IT
System Administration
IT Service Management
Remote IT Management
Google Workspace Administration
Information Technology Strategy
Troubleshooting
Security Management
Business Consulting
Technical Support
Google Workspace
Google
Google Calendar
Team Training
Gemini for Google Workspace
Google Cloud Platform
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