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I have 17+ years' experience in Vtiger CRM and 5+ year of experience in WordPress and and 2+ years' experience in SuiteCRM and 4+ years of laravel development Here are some of the works I have done. Vtiger Api Integrations * Google Api integrations, Google Calendar, Google Places, Gmail Api, Google Drive Api * Payment method integrations ( webpays, PayPal, Stripe) Custom Modules * Extension module and Entity modules development Important Custom module * Self Signed PDF Signature modules * Chat module ( Internal , External Chats ) * Custom Dashboards with Google Graph widgets * Kanban view * WYSIWYG shortcodes - #IDK - I Don't know * Multiple SMTP * Multi User SMTP * Pinned Comments * Comments mentions * Comments quick reply Customization * Auto Translate Tickets and Mails * Auto Assign tickets to Available users, Availability based selection * Ticketing integration with WordPress Additional works * Custom Workflow development and automation * Custom Event handlers * Widget development * Folder structure development Workflow Automation support Vtiger Portal Customization Wordpress -------------- - Woocommerce configuration with payment stripe, webpays payment integrations - Vtiger integration using vtiger api. -- Contact form 7, Gravity form 7 lead captures -- Users, Product and Order sync to Vtiger CRM - Suitecrm integration -- Suitecrm Custom module data views -- WP User to Suitecrm Contact sync -- Custom module data data capture from WP Custom Plugin developments -- Woocommerce customisation using Custom WP Plugins Suite CRM ------------ * Custom Module Creation * Custom hooks * Api integration from WordPress Site * Entry point functions from WordPress site * Workflow automations * Customization of fields and views Laravel --------- - Custom application creation for a laravel based SAAS CRM application. -- Backend and frontend laravel works. -- Modules and module fields Creation. -- Related modules and related record support. -- Module CRUD operations. -- Api endpoints and support - Construction job bidding platform - POS system customisation and feature development AI Experiences -------------------- I also have experience integrating AI capabilities using AI APIs and AWS Textract into web applications, including - Extracting and structuring data from uploaded PDF documents using AWS Textract - Automatically pulling the correct forms based on user input or document data through a chat-based interface - Auto-filling forms using parsed document data - Generating dynamic reports and multiple report combinations from structured datasets - Building AI-assisted workflows to improve automation and reduce manual data entry

Jobs/projects I can help with: IT help desk & remote technical support Network & systems administration (Windows Server, Active Directory) E-commerce/Shopify support & marketing analytics (GA4, UTM tracking, attribution) Complex Excel reports (macros, pivot tables) Web design (Dreamweaver, HTML, CSS) Graphics (Photoshop, Illustrator) Email marketing (ConstantContact, Robly, MailChimp) Managing and training IT support teams, establishing processes Technology I'm highly proficient in: Google Workspace (config & admin) Windows Server (2003 and up) FreshService / FreshDesk (config & admin) ConnectWise (config & admin) CarbonBlack (config & admin) Shopify, Google Analytics (GA4), Google Tag Manager Adobe Photoshop / Illustrator / Dreamweaver WordPress, HTML, CSS MS Office (advanced Excel) PBX VOIP (Digium Switchvox and InContact) LDAP using Apache ConstantContact, Robly, MailChimp I'm a technical professional who maintains a strong work ethic with clients regardless of setting, whether within or outside Upwork. I set clear expectations on what I can achieve in a given timeframe, and I work best in an organized environment, especially under pressure. I've built a varied 15+ year career in IT. I spent over a decade managing IT operations for one of the most well-known online travel agencies in the US — overseeing network operations including email, VOIP, and servers, and leading the Systems team. Alongside that, I spent several years as a remote IT technician for a US-based Managed Services Provider, supporting multiple client environments across Windows Server administration, workstations, and networking under SLA commitments — solid, proven experience delivering remote IT support directly to Western clients. I'm also a Dell Certified System Expert with 5+ years of Level 2/SME technical support for a well-known computer manufacturer, and I have a strong graphic design background (13+ years, starting with Adobe Photoshop) alongside web design using Dreamweaver, HTML, CSS, and some PHP/Java. I have hands-on WordPress experience as well — I've managed and maintained WordPress websites for clients, and I currently run and manage my own WordPress site, so I'm comfortable with everything from content updates and plugin management to day-to-day site upkeep. More recently, I've moved into e-commerce — handling Shopify, GA4, and marketing analytics for a growing online brand, including attribution tracking, UTM cleanup, and performance reporting. Whether you need day-to-day IT support, a network/systems administrator, WordPress site management, or someone to bring order to your e-commerce data and operations, I bring reliability, attention to detail, and the flexibility to jump into whatever the job needs.

As a highly skilled and experienced medical billing and coding specialist, I bring a unique blend of expertise and professionalism to every project I undertake. With over 5 years of experience in the healthcare industry, I have a deep understanding of the latest tools, techniques, and best practices in the field. 🔥 My skills include: Demo Eligibility and benefits verification Authorization Charge entry Claims submission Payment posting Denial management Rejections AR specialist Daily, weekly, and monthly reporting ERA/EFT enrollment Provider enrollment 💻 I am proficient in using a variety of software including: AdvancedMD eClinicalWorks Kareo Office Ally Dr Chrono AthenaOne EZClaim Bflow MDland OpenPM Allscript Prognocis 🌐 I am proficient in using a variety of portals including: Trizetto Availity UHC WPS NGS Waystar Navinet Change health care Molina Payspan Cigna Integra Que Noridian Epaces Fidelis Healthfirst Metroplus Zelis Palmetto 🏥 I have extensive experience working with a variety of medical specialties including: Urgent care Pediatrics Mental health Family practice Lab billing Chiropractic Acupuncture DME Worker's compensation Internal Medicine In addition to my technical skills, I have solid knowledge of insurance policies and experience using clearing houses and insurance web portals for claims submission, rejection resolution, claims status, and eligibility verification. I am fluent in English and have excellent communication and problem-solving abilities. I also have a fast internet connection and a dual display system, which allows me to work efficiently and effectively. I am confident that my skills and experience make me the perfect fit for your team, and I am excited to help bring your medical billing and coding needs to success. With my attention to detail, dedication to quality, and commitment to meeting deadlines, I am certain that I can help your organization achieve its goals and drive success in the medical billing and coding field. Choose me to take your medical billing and coding projects to the next level, and let's work together to achieve greatness

👨‍💼 About Me – Muhammad Ibrahim RCM & Automation Consultant | eCW, Athena, Advance MD, Collaborate MD, Office Ally & Healthfusion Meditouch Specialist: With 8+ years of experience in end-to-end Revenue Cycle Management, I help healthcare practices collect faster, deny less, and scale smarter. My work combines deep billing expertise with automation and data strategy, allowing providers to focus on patients while I protect and grow their revenue. 🏥 What Makes Me Different I don’t just work claims — I engineer revenue systems. ✔ Built 400+ custom scrubber rules for eClinicalWorks (eCW) ✔ Built 180+ automation rules for Athena ✔ Optimized denial dashboards, claim action codes & result codes in eCW ✔ Designed front-office & billing automation to reduce manual work ✔ Improved GCR/NCR, AR turnaround, and first-pass acceptance I am highly specialized in eCW and Athena billing workflows, claim automation, denial prevention, and compliance optimization. 💼 Core Services End-to-End RCM Management (Eligibility → Payments → Appeals) Denial Management & Scrubber Rules AR Follow-Up & Recovery Coding Reviews & Compliance Audits Automation & Workflow Optimization (eCW & Athena) Payer Policy & LCD/NCD Checks KPI Dashboards & Revenue Reporting Credentialing & Prior Authorizations 🏆 Proven Results Recovered $600,000+ after Change Healthcare cyberattack Resolved Optum psychotherapy audit securing thousands Achieved $100K per-resource collection (company record) Reduced denial ratios below MGMA benchmarks Built enterprise-level billing dashboards & productivity tools 🥇 Certifications & Recognition HIPAA Certified Business Associate (US – IACET Accredited) Leader of the Month – Cube Healthcare Best Employee Awards – ProActive QT HRSA Claims Special Project Contributor 📈 Let’s Optimize Your Revenue If you want fewer denials, faster payments, and smarter automation, I am ready to help. 📩 Let’s connect and transform your revenue cycle.

Oracle Fusion Functional Consultant with 8+ Years of Experience | Financial Modules Specialist | SCM Specialist | Business Process Expert I am a highly skilled Oracle Fusion Financials /SCM Consultant with extensive experience in 5 end-to-end implementation, configuration, and reporting across core financial modules including GL, AP, AR, FA, CM, Expenses, Procurement and Tax. I specialize in streamlining financial processes, developing OTBI dashboards, and integrating financials with procurement, inventory, and supplier management. With a proven track record in healthcare, Manufacturing, Telecom and banking sectors, I deliver solutions that are accurate, compliant, and aligned with business requirements. I also provide user training, documentation, and post-go-live support to ensure smooth adoption and operational efficiency. Every solution I deliver is tailored, high-quality, and actionable, helping organizations make informed financial decisions.

With 18+ years of experience in finance and operations, I help businesses bring order and efficiency to their day-to-day AP workflows - from bookkeeping to T&E approvals, reconciliations, automation, vendor controls, and ERP integrations. Need daily AP data entry, vendor bill processing, T&E follow-ups, or a full workflow redesign? I'd love to help you get there. What I do: ✔ Daily Accounts Payable (P2P) bookkeeping ✔ Travel & Expense (T&E) approvals, audits, follow-ups & accruals ✔ Vendor onboarding, verification & approval workflows ✔ AP automation (helped a client scale from 30–40 to 100 bills/day) ✔ AP accruals and month-end T&E accrual entries ✔ Month-end close support ✔ Financial reporting & dashboards ✔ Process documentation & SOP creation ✔ ERP/Tools: NetSuite, QuickBooks, Zoho Books, Sage Intacct, Bill. com, Ramp, Tipalti ✔ Automation using MS Excel VBA, Google Apps Script & AI-based tools ✔ Google Workspace (Drive, Docs, Sheets, Gmail) What you can expect: ✔ Accurate, consistent AP, bookkeeping & T&E support ✔ Clean, audit-ready finance processes ✔ Faster vendor payments and stronger vendor trust ✔ Reliable month-end close with proper accruals ✔ Clear dashboards and simplified reporting for smarter decisions ✔ Smooth onboarding and dependable, friendly communication My work style: I genuinely enjoy long-term partnerships (3+ months) - they let me really understand your business, refine processes over time, and consistently deliver high-quality work. Looking forward to learning more about your business and how I can help!