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Hi, I'm an Instructional Designer and eLearning Developer specializing in creating engaging, accessible, and effective online training solutions for businesses, nonprofits, and educational organizations. I help clients transform complex information into clear, interactive learning experiences through instructional design, eLearning development, curriculum design, and LMS implementation. With experience developing online training programs in Brightspace LMS and Articulate 360, I use the ADDIE framework and adult learning principles to design courses, assessments, interactive activities, and learning resources that support real learning outcomes. I have experience collaborating with subject matter experts, instructors, and project teams to analyze needs, develop training solutions, improve learner experiences, and deliver high-quality digital learning content. Services I offer: • eLearning course design and development • Articulate Storyline and Rise 360 development • Curriculum and training program development • Learning objectives and assessment design • Interactive learning activities and quizzes • Brightspace LMS course creation and management • Instructor guides, facilitator materials, and learner workbooks • Training documentation and job aids • Accessibility-focused learning design • Course review, evaluation, and improvement Tools and platforms: • Articulate 360 (Storyline & Rise) • Brightspace LMS (Certified) • H5P • Moodle • Canva • Adobe Creative Cloud • Microsoft Office Suite • Generative AI tools for content development and productivity Recent experience includes: • Designing and developing an online employment readiness training program using Brightspace LMS, including modules, assessments, interactive activities, and learner resources • Creating accessible digital learning materials following inclusive design principles • Developing microlearning content as a Learning Designer with Rumie, an international nonprofit learning platform I help organizations create practical, engaging, and accessible learning experiences from concept development to final delivery. Let's discuss how I can support your next training or eLearning project.

I'm a Top Rated curriculum developer who builds engaging, standards-aligned learning experiences, and I now help organizations turn AI tools into actual team capability through custom GPTs, Claude Projects, and structured training programs. My background is in K-12, adult learning, and teacher professional development, where I've led curriculum teams and designed everything from year-long programs to hands-on STEM courses. That same instructional design lens is exactly what makes AI implementations work. Most teams fail with AI not because the tools are bad, but because no one has built the training, workflows, and documentation around them. What I do: 1. AI training programs for small business and education teams: Onboarding curriculum, video modules, practice exercises, and SOPs that get your team from zero to confident with tools like ChatGPT and Claude. 2. Custom GPTs and Claude Projects: Purpose-built AI assistants trained on your business, designed with the same care I'd give a course (clear instructions, tested outputs, real workflows). 3. AI-powered course and content development: I help coaches, consultants, and education companies build courses faster without sacrificing instructional quality. 4. Curriculum and learning experience design: Inquiry-based and project-based K-12 lessons, full course outlines, STEM and coding programs, and teacher professional development. 5. Leadership in curriculum development: I've led curriculum teams at the K-8 level, overseeing cross-subject content creation and instructional design. 6. Adult learning programs: Practical, accessible modules that support career growth and workplace learning. I work best with clients who want a thoughtful partner, not just a deliverable. If you have a vague idea and need someone to turn it into a real program with structure, sequence, and something your learners will actually use, let's talk.

I help EdTech / E-learning businesses become #1 in their niche with services to help them grow, keep students coming back, and make learning fun. From designing and building platforms to keeping students engaged and marketing your courses, I offer everything your business needs to succeed. Our Services: Learning Management Systems Design & Development ☑️ UX/UI Design & Development: Creating easy-to-use, engaging platforms that make learning better for students. ☑️ Custom Development: Building unique solutions with ready-made parts to speed up development. ☑️ On-Shelf Solutions: Improving platforms like Learndash, BuddyBoss, and Moodle to fit your needs. Engagement & Retention ☑️ Gamification: Adding fun, interactive activities to motivate students and improve learning. ☑️ Student Retention & Engagement: Making strategies to keep students active and enrolled. If you want to turn your E-learning platform into a product that students love, let’s talk and help your business grow!

Most clients come to me saying "we need a course on X." My first job is to find out whether training is even the right fix. Sometimes the real problem is a broken process or a documentation gap that no course will solve, and I'll tell you that up front before you spend money building the wrong thing. When training is the answer, I build it to change behavior on the job, not just check a compliance box. I've spent 10+ years designing learning for technical, safety, and compliance-heavy environments, including oil and gas, legal, and construction. That means I already understand how regulated work operates: the documentation standards, the legal exposure, and the reason a "Next" button sometimes needs to stay locked for 60 seconds on a policy slide so nobody skims content that matters. You won't spend weeks bringing me up to speed on how your industry works. What I bring to a project: • Front-end analysis to find the real performance gap before anything gets built (ADDIE or SAM, depending on what the project needs) • Course design grounded in adult learning theory, with measurable objectives and assessments that test the right skill instead of just recall • Production-ready builds in Articulate Storyline 360 and Rise 360 • LMS setup and configuration (Moodle, Litmos, TalentLMS) so learning paths and progress tracking actually work • Clear SME collaboration and tight scope management, so projects don't quietly balloon mid-build A few things you can count on: I keep communication plain, you'll see the work along the way with no surprise reveals, and I deliver in the formats your team already uses. I hold an M.Ed in Educational Technology and I'm a certified TESOL instructor, which shows up in how carefully I handle language and clarity. If you have a performance problem and you're not even sure training is the answer, send me the details. I'll tell you what I'd actually recommend. TESTIMONIALS 1. "She jumped into an industry that is difficult for many on the inside to understand and communicate... I learned a lot about how to better communicate our products and processes." — Training Manager, SafeWorks LLC (BrandSafway) 2. "Carmen can take a project from start to finish, from learning analysis to e-learning creation and design. She is highly efficient without compromising quality." — Instructional Designer (Managed Directly)

Win Rate: 48% with total revenues over $20,000,000 US Free 30 Minute Consultations Available I am a Business Development Professional with extensive experience coordinating high-quality proposals. Opportunities have ranged from $30,000 to over $20,000,000. I have clients across a number of industries such as Architecture, Engineering, Construction (AEC), Staffing, Social Services, IT, SaaS, healthcare, insurance, a Call Center, and transportation. My proposal management process is collaborative. I do more than make ‘proposals look pretty,’ every element has a reason and a purpose behind it. Together we will establish your win strategy and then tailor them to the opportunity. Every image, callout, graphic, and write-up will be developed according to our established competitive advantages to create a superb submission. I have a proven track record of developing winning submissions. I can assist clients with RFPs, RFIs, RFQs, and Grants as well as any other submission you may require all customized and tailored to your specific needs and strategies. My Experience in Proposal and Grant Management - Managed proposal requests including, RFP’s, RFQ’s, RFI’s, EOI’s, Grants etc. valued from $30K to $9M - Experienced in the full proposal development process from the kick-off meeting to strategy development, to content creation, to graphic design, to compliance reviews and sign off, to submission. - Created outstanding submissions utilizing multiple mediums (graphics, videos, words), - Developed proposal strategies, technical research ability, and key messaging - A keen attention to detail to ensure all mandatory and compliance requirements are adhered to and addendums are included. - Managed the overall development schedules of all proposals and managed multiple proposal submissions simultaneously.

I specialize in the creation of thoughtful and engaging digital learning projects for healthcare and higher education. I have over 15 years of experience designing learning activities in Ontario, Canada, and have taught at the university level for several years. In addition to teaching courses, I create all assignments, assessments, and teaching materials, so I am well-versed at the level of academic rigor required for students in university and in accredited disciplines. I've also been an educational consultant for many years, working on e-learning courses in medical education, higher education, construction/worker safety, and healthcare. Leveraging my years of work in digital publishing, e-learning, and project management, I aim to deliver a seamless experience for your learners. I would be so happy to put my expertise to work for you. Specialties: Technology for education: Sustainability of educational technology, especially open educational resources (OER) and open recognition systems (digital badges, microcredentials). Pedagogical innovation using technology. Educational project management: SME and stakeholder collaboration and management, production scheduling, project and product conceptualization, team communication and strategic planning, budgets. Specialized in the management of eLearning programs and projects, experiential learning, and open educational resources. e-Learning and Instructional design: eLearning for healthcare professionals, accreditation of continuing medical education, adult learning, design conceptualization, course evaluation, and training and development. Experience in course development for technical communications, mathematics, chemistry, and healthcare (oncology, pharmacy, nursing, and others). Content management: Web accessibility for STEM disciplines, Blackboard, Canvas, Moodle, content management systems. A knack for streamlining the user experience with team collaboration. Content generation: Developmental editing for core and ancillary educational resources, video and audio editing, voice acting, answer and fact-checking, newsletters, eLearning objects (Articulate 360 Suite, Adobe Creative Suite including Captivate), social media. Novel solutions for niche markets.