Hire the Best Virtual Assistants in Edmonton, AB

With over 12 years of dedicated experience in customer service within the manufacturing and logistics sectors, I excel in delivering exceptional support while optimizing operational efficiency. My expertise includes: Customer Relations: Skilled in managing customer inquiries and complaints, ensuring satisfaction through effective communication and problem-solving. Demand Forecasting & Warehouse Management: Proven ability to analyze trends and optimize inventory management, contributing to improved service levels and reduced costs. Order Processing & Dispatching: Efficient in order entry and dispatching, ensuring timely delivery and accurate tracking of shipments. Financial Management: Experienced in payroll processing and managing accounts receivable and payable, enhancing financial accuracy and accountability. I am committed to leveraging my skills to help businesses streamline operations and enhance customer satisfaction. Let’s connect to discuss how I can contribute to your project’s success!

Virtual Assistant & QA Tester with a background spanning operations, bookkeeping, marketing, and technical support. I bring hands-on experience across the full business stack — from managing schedules and financials to testing software and documenting bugs. Recently, I completed a software engineering certificate and worked in technical QA for a virtual wealth management platform, where I tested mobile and web application flows, documented reproducible bug reports, and verified fixes across browsers and devices. I'm comfortable working alongside developers and navigating technical environments. On the operations side, I have deep experience in bookkeeping, business proposals, grant applications, project management, logistics, and marketing across industries including construction, beauty, wedding, medical, holistic wellness, tech, and commercial real estate. Whether you need someone to test your product, manage your back office, or both — I bring the rare combination of technical awareness and operational reliability. Let's talk about how I can help.

I help busy founders and teams stay organized, understand their data, and keep daily operations running smoothly. I support businesses with market research, data analysis, reporting, customer support, and day-to-day admin work — with clear communication, reliability, and strong attention to detail. Over the years, I’ve worked with around 17 clients across different types of projects, which has made me comfortable jumping into new workflows, understanding what each business needs, and getting useful work done without unnecessary hand-holding. One project I’m especially proud of is a long-term contract with a gaming company based in Germany. What started as market research grew into ongoing data analysis and reporting work. The contract has been renewed for over two years, and the client later recommended me to a colleague for a similar role. That kind of trust matters to me, and I take the quality of my work and communication seriously. I’m comfortable working with tools such as HubSpot, Shopify, mondaycom, Google Sheets, Excel, and various project management and CRM platforms. I’m also quick to learn new systems when a client has their own preferred tools or processes. I can help with: -Market research -Data entry, analysis, and reporting -Email and calendar management -Customer inquiries and support -CRM updates and admin -Shopify admin and operations -Social media support -General backend admin tasks Clients can expect someone who asks the right questions upfront, communicates clearly, and gets the work done properly. Whether you need help with a one-time project or ongoing support, I’d be happy to discuss how I can support your business.

🏆 TOP 3% OF TALENTS ON UPWORK 🏆 EXCELLENT WORK DELIVERY WITHOUT COMPROMISING ON DEADLINES Welcome!🤝 Are you a CEO, executive, or business leader juggling countless responsibilities? The struggle is real. Maintaining schedules, emails, projects, and client relations can be overwhelming. That's where I step in as your executive virtual assistant. My mission is simple: To be your productivity partner, organizational wizard, and key to reclaiming precious time for what truly matters. 🤝 With over 8 years of supporting top-tier professionals, I specialize in bringing organizational chaos, streamlining operations and achieving a productive work life. My track record boasts consistent 5-star 🌟 reviews for exceptional service.🏆🏆🏆🏆🏆 I thrive in demanding roles that demand peak productivity and unwavering expertise. Proficient in operations management, project management and administrative support, I offer a dynamic skill set to propel your business to new heights. 🚀🚀🚀 AREAS OF EXPERTISE 👉 Project Management 👉 Team Management 👉 Drafting of Organisational Standard Operation Procedures (SOPs) 👉 Stakeholder Management 👉 Streamlining Business Processes 👉 Vendor Management 👉 Calendar Management 👉 Travel Planning 👉 Email Management (Inbox Zero and Creating Labels) 👉 Client Relations 👉 Web Research and Reporting 👉 Filing and Documentation 👉 Customer Service (Email, Phone, and Live Chat) 👉 Data Entry, Mining, and Scrapping 👉 Budgeting and Cost Control 🔧 I have gained extensive experience working with various software and programs, including: ☑ Communication and Project Management Tools - Skype, Teams, Meet, Zoom, Slack, Trello, Notion, Monday.com, and Asana. ☑ Time Management Tools - Toggl, RescueTime, and Clockify. ☑ Email Management Tools -Boomerang, Grammarly, and Inbox Pause. ☑ Social Media Management Tools - Ads Manager, Buffer, Social Pilot, and Meta Business suit, ☑ Customer Relationship Management (CRM) Tools - Salesforce, HubSpot, Zendesk, and Freshdesk. Adaptable and quick to learn new platforms, I ensure seamless integration into your workflow. 💎 With a fully equipped workspace, I'm primed to dive into your project(s) from day one. Let's connect for an introductory call to discuss your needs and discover how I can deliver unrivalled support and achieve a 100% success rate together. 🙂

I’m a versatile professional with 8+ years of experience streamlining operations and supporting teams across industries—from oil & gas and logistics to health tech, real estate, and digital marketing. Known for my organization, documentation, and planning skills, I thrive in dynamic environments and quickly adapt to new systems. Whether coordinating projects, improving processes, or managing day-to-day operations, I focus on creating structure and helping teams deliver quality results efficiently. Let’s work together to turn your goals into success.

Are you seeking a dependable Virtual Assistant or Customer Support specialist who brings together excellent communication abilities, proven sales experience, and long-term dependability? Look no further—you have found the right person. 🎯 Why choose me? ✔️ Over four years of experience as a virtual assistant on Upwork. ✔️ More than a decade in sales, customer service, and administrative support. ✔️ Fluent in French (native) . ✔️ Located in Gatineau, Canada, offering availability in the North American time zone. ✔️ Proficient in managing client portfolios, CRMs, order processing, emails, follow-ups, and after-sales support. ✔️ Timely, organized, and dedicated to ensuring client satisfaction. I am committed to delivering quality work with a personal touch. My clients value not only the outcomes but also the trust and reassurance that come with partnering with me. 📩 Feel free to reach out, and let’s discuss how I can contribute to the growth of your business! ---------------------------------------------------------------------------- Vous cherchez un assistant virtuel fiable, compétent en support client, gestion administrative et vente ? Je suis le partenaire qu’il vous faut. 🎯 Pourquoi me choisir ? ✅ Plus de 4 ans d’expérience comme assistant virtuel sur Upwork ✅ Plus de 10 ans d’expérience en vente, support après-vente (SAV) et relation client ✅ Français langue maternelle ✅ Basé à Gatineau, Canada – disponible selon les fuseaux horaires nord-américains et européens ✅ À l’aise avec les outils CRM, le traitement des commandes, les suivis client, la rédaction d’e-mails professionnels, la gestion de portefeuille client ✅ Sérieux, organisé et orienté satisfaction client Je suis reconnu pour mon professionnalisme, ma constance et ma capacité à instaurer une relation de confiance à long terme avec mes clients. 📩 Discutons ensemble de vos besoins : je suis prêt à vous aider à développer votre activité avec rigueur et efficacité !