Hire the Best Salesgenie.com Specialists

Customer Success & Sales Support Specialist | Helping Businesses Stay Organized and Deliver Excellent Customer Experiences With more than 10 years of experience in customer service, sales support, and business operations, I help companies streamline their day-to-day processes so they can focus on growing their business. I currently work as a Senior Client Operations Specialist for a global IT solutions company, supporting account executives with quoting, order processing, customer inquiries, reporting, mailbox management, and operational coordination. Throughout my career, I've also supported e-commerce, technical support, travel, and B2B clients through email, chat, and phone. Here's how I can help your business: ✔ Customer Support (Email, Chat & Phone) ✔ Sales Support & Account Coordination ✔ CRM Management ✔ Order Processing & Quote Management ✔ Inbox & Calendar Management ✔ Data Entry & Data Accuracy ✔ Administrative Assistance ✔ Reporting & Spreadsheet Management ✔ Process Documentation ✔ Project Coordination ✔ Email Copywriting & Business Writing I'm known for being detail-oriented, dependable, and proactive. I take ownership of my work, communicate clearly, and consistently meet deadlines while maintaining high-quality results. If you're looking for someone who can become a reliable extension of your team, I'd love to discuss how I can support your business.

I am your help with B2B Sales and Business Development. With over 15 years of experience in sales, I specialize in building and optimizing full-cycle sales processes—from lead generation to deal closure. As Senior Business Development Manager, I lead a high-performing team that consistently delivers qualified leads, customized sales strategies, and measurable growth outcomes for clients worldwide. My core strengths include LinkedIn prospecting, cold calling, CRM management, and developing scalable systems that drive conversion and retention. I have successfully built sales teams from the ground up, increased client retention rates by 25%, and secured high-value contracts with top-tier organizations across industries including SaaS, IT, finance, legal, insurance, and more. Key Capabilities: Strategic Sales Planning & Execution: Skilled in creating data-driven, results-oriented sales strategies aligned with client goals and market trends. Outbound Communications: Average of 100–150 outbound calls per 8-hour shift; email and SMS outreach with real-time response via manual engagement or automated funnels. Lead Generation & Management: Efficient in mining leads (including CEO/decision-maker contact details). Leads are categorized into COLD, WARM, and HOT for optimal pipeline management. Performance Reporting: Provide detailed End-of-Shift, Weekly, and Monthly reports to track progress, performance metrics, and campaign effectiveness. I bring a blend of strategic thinking, operational excellence, and a results-driven mindset to every initiative—committed to creating long-term value and sustainable business growth.

High-ticket B2B sales for SaaS, AI, Healthcare and tech companies: I run outbound campaigns that book qualified discovery calls, then help close them into revenue. Lead generation, appointment setting, and full-cycle closing, handled by one person who has done all three. In 6+ years as an SDR, Business Development Manager, & Account Executive for US, UK, EU, NZ and Australian companies across SaaS, AI/ML, custom software, Healthcare, and Web3, I've generated 330+ qualified leads per quarter on-avg, contributed $800K+ in B2B revenue, led campaigns resulting in $1M+ ARR, and booked 12+ discovery calls weekly through cold email and LinkedIn outreach. You tell me where your pipeline is stuck. I fix that piece, or build the whole system. 🎯 What I deliver: B2B Lead Generation & Appointment Setting: Cold email and LinkedIn outreach that fills your calendar with qualified discovery calls. Full cold email infrastructure built from scratch, including domain setup, deliverability, and multi-touch sequences. Discovery Calls & High-Ticket Closing: I run discovery calls, demos, objection handling, and close high-ticket B2B deals as your Account Executive. Hand me booked meetings, or let me source them through outbound. LinkedIn Outreach & Sales Navigator Campaigns: LinkedIn lead generation through manual outreach, HeyReach automation, Sales Navigator targeting, drip sequences, connection personalisation, and InMail fallbacks. 3 to 5 qualified meetings booked weekly per profile. CRM Setup & Pipeline Management: HubSpot and Salesforce pipeline architecture, deal staging, lead nurturing workflows, and revenue forecasting dashboards. 🏆 Results I've delivered: → 330+ qualified leads per quarter on average → 4.8% outreach-to-meeting conversion rate (industry avg 1 to 2%) → 39% cold email open rate (industry avg 20 to 25%) → $800K+ in B2B sales revenue contributed → 12+ discovery meetings booked weekly → 127 five-star reviews across international clients 🌍 Industries: SaaS & ERP · AI & Machine Learning · Healthcare · Custom Software Development · E-Commerce & Retail Tech · Blockchain & Web3 🌐 Markets: US · UK · EU · NZ · Australia ⚙️ Tools: HubSpot · Salesforce · Apollo · Instantly · HeyReach · Clay · LinkedIn Sales Navigator · Dripify · ZoomInfo · Lemlist · SmartLead · RingCentral · GHL · Zoho · Make and more! HubSpot Sales Hub, Inbound & RevOps Certified · LinkedIn Sales Navigator Certified · 100% Job Success · Top Rated I work US and EU hours. Individual, not an agency. Tell me where your pipeline is stuck, and I'll fix it. Invite me to your job and let's talk targets.

I'm Goodnews — for the past 4 years I've lived on both sides of B2B outreach: writing the emails that get replies, and making the calls that turn those replies into booked meetings and closed revenue. That combination is why my copy works. Most email writers have never had to defend a subject line on a live call when a prospect says "I never opened that." I have. I know exactly what makes someone stop scrolling, open an email, and say yes to a meeting — because I've been the one dialing the follow-up. A track record, not just a pitch: Prospected 200+ leads weekly across cold calls, email, and LinkedIn — generating 50+ qualified leads per week (American Income Life) Booked 25–30 appointments weekly with decision-makers, a 40% lead-to-opportunity conversion rate Helped drive a 50% increase in monthly revenue through consistent, well-targeted outbound campaigns Built and managed outbound email/LinkedIn sequences for SMEs in SaaS and digital marketing, improving pipeline growth by 25% (Qclose) Ran 100+ cold calls daily as a freelance appointment setter across coaching, SaaS, and digital marketing clients, increasing conversions by 30% through disciplined follow-up What I can do for you: ✅ Cold Email Copywriting — Personalized subject lines and openers built on real discovery-style questioning (trained in Jeremy Miner's NEPQ method), not generic templates ✅ Email Automation & Sequence Building — Multi-step nurture campaigns in HubSpot, Salesforce, or GoHighLevel that keep leads warm without manual chasing ✅ Sales-Call Follow-Up Emails — When your cold caller gets "just send me something," I write and send a same-day, personalized follow-up tied to the actual call — not boilerplate ✅ Cold Caller Training & Team Management — I've trained 100+ appointment setters and cold callers on outreach, objection handling, and booking. Available to train, manage, or QA your team ✅ Sales Hire Screening — I can sit in on interviews for new SDRs/cold callers and tell you, from experience, whether they'll actually perform on a live call Tools I work in: HubSpot, Salesforce, GoHighLevel, Apollo, LinkedIn Sales Navigator Let's turn your inbox into a revenue channel — not just an outreach checkbox.

I build sales systems that win! I specialize in building and executing a personalized outreach strategy and system tailored to your business needs, apply my experience and services to your business and let's go to the next level! What I Offer: 🔥 Sales Revenue Generation "I will actually close your deals!" 🌐 Sales Management & Overall Strategy "Measure Twice Cut Once" 📈 Business Performance Analysis "Can't Grow what You Don't Know." 💰 Business Development Department Expansion & Scaling "Time to Level Up" 👨‍💼 Team Recruiting & Development "Hire Slow Fire Fast" 💼 Leadership Training & Management "Be Better Do Better!" 🤝 Staff Coaching & Optimization "Little Things Make Big Results" 📑Well Documented Delivery "Always Leave a Paper Trail!" Additionally I bring sales expertise in the following fields: SaaS - Software Sales Strategy Design and Execution Fintech - Outbound Commercial Loan Officer Sales Marketing - Social Media Advertising | DSP provider | Printed Ad Spots Hospitality - AirBNB Property Management | Tourism and Hotel Travel Packages Construction - Architecture | Engineering | Projects Real Estate - Home acquisition | Lead Generation for Buyers and Sellers Solar - Efficiency systems for businesses to lower utility bills. Edtech - Closing deals with School Districts Ecommerce - Email Marketing and Video Auditing Campaigns CPG - Multichannel strategy design and implementation Software Development - Overall Strategy and Execution, Full Sales Cycle Outreach Graphic Design - Telemarketing campaign Medical Insurance Sales - Telemarketing campaign Automotive - Inbound Telemarketing Sales Security and Surveillance - Customer Service With over 11+ years of experience I manage a numerous range of Sales System Software: CRM's - Hubspot - Close-io - Zendesk - Pipedrive - Freshdesk - Salesforce - GoHighLevel - Outreach Dialers - Kixie - Dialpad - Vicidial - Ringcentral - GHL - Koncrete - Just call - Call hippo - Avaya - Dialfire - Mojo dialer Databases - Seamless-ai - Apollo-io - Lusha - Kaspr - Zoom info - Build central Automations - GHL - Zapier - Automate Invite me to bid on your project and we can set up a demonstration. I am happy to provide examples of my skills and experience. Thank you and I look forward to speaking to you soon.

Growth Marketing Strategist | B2B Content, Lead Generation & Recruitment I help B2B companies generate more leads, improve conversions and build stronger teams through practical marketing, business development and recruitment systems. Are you struggling with inconsistent lead generation, low-converting content, an underperforming sales pipeline or difficult-to-fill roles? I bring more than 14 years of experience across growth marketing, B2B content, recruitment, business development and operations. I can help you develop the strategy, implement the work and manage the process through to measurable results. I have supported more than 70 businesses across SaaS, technology, recruitment, professional services, healthcare, education, construction, accounting and specialist technical services. Unlike consultants who only provide recommendations, I work as a hands-on growth partner. I identify the highest-priority opportunities, build the required systems and help your team execute them. GROWTH MARKETING AND CONTENT I can help you with: • B2B growth and marketing strategy • Lead-generation and customer-acquisition campaigns • LinkedIn marketing and founder thought leadership • Content strategy and monthly content calendars • Website copy, landing pages, blogs and SEO content • Email marketing, nurture sequences and re-engagement campaigns • Brand positioning, messaging and value propositions • Marketing funnels and conversion improvement • HubSpot, CRM and marketing workflow optimisation • Campaign planning, coordination and performance tracking RECRUITMENT AND TALENT ACQUISITION With extensive recruitment and executive-search experience, I can support: • Candidate sourcing and direct headhunting • LinkedIn Recruiter and Boolean searches • Candidate screening and interviews • Recruitment pipeline and ATS management • Job descriptions and SEO-friendly job advertisements • Candidate communication and interview coordination • Recruitment process development • Specialist, technical and hard-to-fill vacancies • Talent mapping and proactive candidate pipelines BUSINESS DEVELOPMENT AND REVENUE GROWTH I also help businesses create structured systems for generating and converting opportunities through: • Business development strategy • B2B lead-generation systems • Sales pipeline development and management • Prospect research and targeted outreach • Client follow-up and re-engagement • Strategic partnership development • Sales and marketing alignment • Customer retention campaigns • Growth planning for startups, agencies and service businesses SELECTED RESULTS • Helped businesses more than double conversion rates • Built six-figure sales and opportunity pipelines • Reduced inefficient marketing activity and unnecessary spend • Improved recruitment processes and candidate quality • Developed scalable marketing, content and outreach systems • Delivered more than 100 marketing, recruitment and growth projects WHY CLIENTS CHOOSE TO WORK WITH ME • Top Rated Upwork freelancer • 100% Job Success Score • More than 14 years of commercial experience • Strategic thinking combined with hands-on execution • Clear, professional written and verbal communication • Experience working with UK, US, European, Australian and South African teams • Able to take ownership and work independently • Comfortable managing strategy, implementation and project coordination My tools include HubSpot, GoHighLevel, LinkedIn Recruiter, Sales Navigator, WordPress, Elementor, Canva, ClickUp, Google Workspace, Microsoft 365 and a range of CRM, ATS and marketing platforms. LET’S DISCUSS YOUR PROJECT Send me a message outlining: • Your current challenge • The outcome you want to achieve • Your preferred timeline I will respond with a practical recommendation on what should be prioritised first and how I would approach the project.