Hire the Best Carepoint Specialists

Hi there! Thank you for taking the time to view my profile! I am a dedicated professional from the Philippines specializing in US Healthcare. I would love to help you with the following tasks: ✅Insurance Claims ✅Prior authorization ✅Data Entry ✅Customer Service Support ✅Account Supervisor ✅Medical Biller ✅Cold Calling ✅Healthcare Sales Representative ✅Phone Communication ⭐️Client Success Management: I specialize in building solid client relationships by truly understanding their individual needs and delivering tailored solutions. My proactive approach guarantees that clients always receive top-notch service, resulting in increased satisfaction and loyalty. -Love to hear back from you.

🩺 Medical Virtual Assistant | Medical Billing | Customer Support | EHR Top Rated Medical Virtual Assistant with 3+ years of experience supporting U.S. healthcare providers across home health, wound care, behavioral health, telehealth, and other healthcare settings. Experienced in medical billing support, clinical documentation, medical scribing, patient scheduling, prior authorization, customer support, revenue cycle support, and EHR management. I've supported providers by maintaining accurate patient records, preparing clinical documentation, reviewing payer policies, coordinating patient care, supporting billing workflows, and ensuring HIPAA-compliant administrative operations. Currently completing a Bachelor of Science in Anesthesia Technology, providing a strong foundation in medical terminology, clinical workflows, and patient care. - Healthcare Operations & Medical Virtual Assistance • Medical Virtual Assistance • Patient Scheduling & Care Coordination • Insurance Eligibility Verification • Prior Authorization Support • Medical Records Management • Referral Coordination • Medical Billing Support • Revenue Cycle Support • Customer & Patient Communication • Healthcare Administration - Medical Billing & Clinical Documentation • Medical Scribing • SOAP Notes (HPI, ROS, Assessment & Plan) • Clinical Documentation & Chart Preparation • ICD-10-CM, CPT/HCPCS & E/M Coding Support • Charge Entry & Billing Preparation • Documentation Review & Quality Assurance • HIPAA-Compliant Documentation - Healthcare Software & EHR Experience • Axxess Home Health • Sandata EVV (Santrax) • DocNow • Gehrimed • DrChrono • OmniWound • SimplePractice • Athenahealth • eClinicalWorks • Kareo (Tebra) • Practice Fusion - Customer Support, Communication & Administrative Support • Phone Support • Email Support • Live Chat Support • Patient & Customer Communication • Appointment Scheduling & Follow-ups • Patient Intake & Registration • Calendar & Inbox Management • CRM & EHR Updates • Data Entry & Administrative Support • Spreadsheet Management & Documentation - Productivity & Administrative Tools • Microsoft Excel • Microsoft Word • Google Sheets • Google Docs • Gmail & Google Drive • OCR & PDF Conversion Tools • Canva • Slack • Trello - Why Clients Hire Me • Top Rated Freelancer (98% Job Success Score) • 120+ Successfully Completed Projects • HIPAA Certified • Bachelor's in Anesthesia Technology • Experience supporting high-volume healthcare workflows with fast turnaround times and exceptional attention to detail • Comfortable working independently or as part of remote healthcare teams Whether you need support with medical billing, clinical documentation, medical scribing, prior authorization, patient scheduling, EHR management, customer support, or day-to-day healthcare administration, I'm committed to delivering accurate, organized, and dependable support that helps your practice operate efficiently while maintaining high standards of patient care. 📩 Feel free to send me an invitation or message—I'd be happy to discuss how I can support your practice or business.

Bilingual Virtual Assistant and Customer Support Specialist with hands-on experience supporting healthcare organizations, agents, and clients in fast-paced remote environments. I specialize in customer service, scheduling, insurance verification, and administrative support. I have experience working with high call volumes while maintaining professionalism, empathy, and accuracy. In my previous roles supporting healthcare companies and virtual clinics, I assisted patients and agents with applications, policy information, appointment scheduling, and insurance eligibility verification while maintaining strict HIPAA compliance. I am highly organized, adaptable, and comfortable using multiple systems at once while communicating clearly with clients and team members. Services I can help you with: • Customer Support (Phone, Chat, Email) • Virtual Assistant Tasks • Appointment Scheduling & Calendar Management • Insurance Verification • CRM Updates & Data Entry • Patient Support & Intake • Call Handling & Follow-ups • Administrative Support • Spanish ↔ English Communication Tools & Skills: • CRM Systems • Remote Call Platforms • Microsoft Office / Google Workspace • Appointment Scheduling Systems • Insurance & Healthcare Documentation • High-volume call handling • Bilingual Communication (English & Spanish) I am committed to providing reliable support, clear communication, and a positive experience for every client and customer. If you’re looking for someone organized, professional, and experienced in remote support, I’d be happy to help your business run smoothly.

Katly has a total of 12 solid years of experience in Customer Support, Managing Accounts and in Sales and Marketing. Also a goal-oriented person, works under pressure and under minimal supervision, and manages time effectively and efficiently. Does duties and responsibilities with high quality and integrity. I am highly trainable and flexible. Also has a Sales experience and also in healthcare setting; Also an experience Virtual Assistant, has a Call Center experience, and also in Real estate industry. Hard skills: Microsoft Office Data analysis Skills Financial Planning Presentation Skills Marketing Skills Writing Skills Language Skills Project management Skills *Sales Skills *Scheduling Skills Soft skills: Leadership Skills Timekeeping Problem Solving Skills Creativity Teamwork Skills Negotiating Skills Interpersonal Skills Timekeeping Communication Skills Flexibility Skills

Hi! I'm Kimberly from the Philippines, a proactive and meticulous professional specializing in healthcare admin, client intake, data entry, and general support. Experienced Healthcare Virtual Assistant (US), managing patient calls for anxiety, ADHD, and insomnia using GHL, Athena/Headway for scheduling, and OHMD for HIPAA-compliant messaging. Data Entry Specialist, processing high-volume data in Excel, Shopify, Amazon, and Slack with precision. Previously oversaw patient scheduling and billing via HHAeXchange and Homecare Homebase EMR. Fast at mastering new tools and committed to delivering accurate, efficient, high-quality service for your operations.

Hi, I’m Catherine from the Philippines, a detail-oriented Medical Virtual Assistant specializing in patient coordination, healthcare administration, and remote clinical support. With over 4 years of experience supporting U.S.-based healthcare providers, pharmacies, and medical teams, I help streamline daily operations by managing patient communications, appointment scheduling, prescription refills, insurance verification, and medical documentation using eClinicalWorks EHR. I am highly experienced in both inbound and outbound healthcare communication, including follow-ups, warm calling, and patient issue resolution. My focus is to ensure smooth coordination between patients, physicians, and healthcare staff while maintaining accuracy, efficiency, and HIPAA compliance at all times. I also have leadership experience as a Team Lead, where I train new hires, monitor call quality, and ensure consistent performance across the team. I take pride in maintaining high service standards while supporting fast-paced healthcare environments. WHAT I CAN HELP YOU WITH: ✔ Patient appointment scheduling & follow-ups ✔ Medical documentation & EMR updates (eClinicalWorks) ✔ Prescription refill coordination ✔ Insurance verification & billing support ✔ Patient communication (calls, email, messaging) ✔ Order tracking & issue resolution ✔ Data entry & record management ✔ Referral & lab coordination ✔ Patient reminders & workflow support ✔ Healthcare administrative assistance TOOLS I USE eClinicalWorks | PrimeRX | Trello | Google Workspace | Microsoft Office | Outlook | Zoom | Microsoft Teams | RingCentral | Avaya | WhatsApp | Calendly | QUO | ConnectUC App | CRM Systems | Canva | CapCut | Session Health | Advanced MD | Mango | Wix WHY CLIENTS HIRE ME ✔ Strong experience in U.S. healthcare systems ✔ HIPAA-compliant and detail-oriented ✔ Skilled in high-volume patient coordination ✔ Strong communication and patient handling skills ✔ Experienced in CRM and workflow tools ✔ Leadership experience (training & QA background) ✔ Reliable, fast learner, and highly adaptable