Hire the Best Sales Operations Specialists

Most outreach specialists send messages. I build the system behind them: lists, sequences, qualification, pipeline - and manage it end to end. 20+ years in sales, including Sales Director roles. I know how to identify the right contacts, craft messaging that gets replies, and keep the pipeline moving so nothing falls through the cracks. What I do: ✅ B2B outreach & lead gen - cold email, LinkedIn, prospect research, lead qualification, demo call booking ✅ Sales Ops - pipeline setup, CRM management, cadence tracking, reporting ✅ Partnerships & Creator Outreach - sourcing, outreach, negotiation, deliverable tracking Tools: Apollo, Pipedrive, Google Sheets, LinkedIn Markets: US, EU, Southeast Asia, LATAM If your pipeline needs someone who runs it - not just feeds it - message me.

As a passionate people person, I help teams turn loose interest into long-term customers. With over a decade of experience across sales, marketing, and operations, I specialize in building and executing clear, repeatable systems that improve conversion, from first touch to signed agreement. I’ve worked across startups, service providers, and mid-sized teams, supporting 1:1 clients and growing organizations in industries including fashion, furniture, legal services and hospitality. My focus is on building sales processes that actually convert and scale. I specialize in: Sales & Operations, including pipeline management, CRM / knowledge base creation, outreach strategy, closing and conversion optimization Marketing & Messaging, including collaborating with marketing teams on messaging, paid campaigns, and content that supports pipeline growth (think B2B and B2C email sequences, social outreach, follow-ups, etc) If you're looking for someone who is willing to ask the right questions and is committed to quality outcomes to help scale your business, please reach out to discuss how I can be of service.

With over 6 years of experience in cold calling, appointment setting, and lead generation, I have successfully supported 100+ clients in building strong sales pipelines and generating qualified leads that convert into real revenue. I specialize in B2B and B2C outreach with a strong focus on booking high-quality, verified appointments and helping businesses scale their sales operations efficiently. My core strengths include identifying potential prospects, engaging decision-makers, handling objections, and converting leads into scheduled meetings for sales teams. What I can help you with: Cold Calling (B2B & B2C) Appointment Setting with Decision Makers Lead Generation & Prospecting Sales Development (SDR Functions) CRM Management & Pipeline Tracking Real Estate, Insurance & SaaS Campaigns I have hands-on experience with multiple CRMs and dialer systems including HubSpot, Salesforce, Zoho, Follow Up Boss, Mojo Dialer, CallTools, and more, ensuring smooth workflow and organized lead management. I am highly focused on delivering measurable results, maintaining professional communication, and building long-term client relationships based on trust and performance.

The primary risk when scaling an outsourced operation is not capacity. It is the management of an unguided team. I am Haroon, President of NCR, a Canada-headquartered global operations firm with an infrastructure of 1,800+ professionals.I have delivered operations for global clients across various industries. Prior to engineering NCR's global footprint, I served as Chief Operating Officer (COO) for Standard Chartered Bank across the Middle East and Africa, orchestrating massive operational scale across highly demanding, hyper-regulated financial environments. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗛𝗮𝗿𝗼𝗼𝗻? - Market Expansion & Revenue Growth: Deployed strategic frameworks across 7 countries, including uncovering new customer segments for UBL Dubai added $25M+ in annual revenue. - Global Operations Centralization: Eliminated service level breakdowns and customer complaints by centralising operations resulting in savings amounting to $4-$5 million . - Flexible Team Delivery: Turnkey operational setups that adapt easily to your business needs, from single dedicated specialists to fully managed, multi-channel international teams. 𝗢𝗨𝗥 𝗠𝗔𝗡𝗔𝗚𝗘𝗗 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗣𝗜𝗟𝗟𝗔𝗥𝗦: 1. Inside Sales Support & GTM Engineering From multi-channel strategy and advanced data engineering (utilizing Clay, Apollo, and Sales Navigator) to dedicated dialer deployment, B2B lead generation, and live appointment setting, I understand your requirements and needs, whether it is helping businesses enter new markets with confidence or supporting existing businesses looking to scale. 2. Omnichannel Customer Experience (CX) & Managed QA Infrastructure: I engineer the entire customer lifecycle and guarantee quality, designing corporate SOPs, configure ticketing systems (Zendesk, Salesforce), and managing 24/7 omni-channel support via voice, chat, and email. To protect your brand, NCR’s built-in QA layer continuously audits interactions and runs performance scorecards to maximize your CSAT. 3. Talent Acquisition I manage complete international candidate pipelines for complex, fast-moving organizational structures. From crafting clear technical profiles and sourcing elite international talent to multi-stage psychometric evaluations, NCR accelerates your capacity to scale headcount without sacrificing quality. 4. Financial Consulting WIth over two decades of experience as a financial consultant.I was able to manage assets and develop a wealth management division for a private bank with full product offering. I am comfortable dealing with complex corporate financial modeling, business financial planning, P&L analysis for better financial insights. 𝗧𝗛𝗘 𝗡𝗖𝗥𝗜 𝗖𝗢𝗥𝗣𝗢𝗥𝗔𝗧𝗘 𝗠𝗘𝗧𝗥𝗜𝗖 𝗦𝗧𝗔𝗡𝗗𝗔𝗥𝗗: - ISO Certified Quality & GDPR Compliant Security Data Infrastructure - Dual-Language Operating Capability (Native English & French Call Center Functions) - Complete Management Redundancy (Team Leads, dedicated QA, and Account Managers built into every engagement) We work best with growth-stage and mid-market companies that need reliable, ongoing outsourced operations, not one-off tasks. Minimum engagements start at $1,000, with most clients on monthly retainers. If you're ready to stop patching problems and start running a proper operation, send me a message and let's schedule a call.

Business Administrator with 5+ years of experience supporting international companies and remote teams across executive assistance, talent acquisition, business development, and operations. I help executives and growing businesses stay organized, build strong teams, generate new opportunities, and improve internal processes so they can focus on strategic priorities and business growth. My expertise includes: ✔ Executive Assistance & Administrative Support - Calendar and inbox management - Meeting scheduling and coordination - Travel arrangements and logistics - Project follow-ups and task management - Documentation and report preparation - Client and vendor communication - SOP creation and process documentation - Cross-functional coordination ✔ Recruitment & Talent Acquisition - Full-cycle recruitment for technical and non-technical roles - Candidate sourcing across Latin America - Resume screening and interview coordination - Candidate communication and stakeholder management - Experience recruiting Software Engineers, QA Engineers, Sales Representatives, Executive Assistants, Marketing Specialists, Operations professionals, and administrative roles. ✔ Business Development & Sales Support - Lead generation and prospect research - CRM management and pipeline maintenance - Data enrichment and list buiding - LinkedIn outreach support - Market research and account identification - Sales operations support ✔ Operations & Process Improvement - KPI tracking and reporting - Workflow optimization - Data management and organization - Process improvement initiatives - Remote team coordination - Administrative and operational support Tools and Platforms: LinkedIn Sales Navigator, HubSpot, Clickup, Freshsales, Salesforce, Google Workspace, Notion, Trello, Asana, Canva, WordPress, GetProspect, Mail Merge tools, and various CRM and automation platforms. I have experience working remotely with international teams in fast-paced environments where adaptability, communication, organization, and problem-solving are essential. Clients appreciate my proactive approach, attention to detail, reliability, and ability to manage multiple priorities while maintaining high-quality execution. I am a native Spanish speaker with professional working proficiency in English and extensive experience collaborating with international teams across multiple time zones, including Eastern Time (ET), Central Time (CT), Mountain Time (MT), Pacific Time (PT), and Latin American time zones. If you're looking for a professional who can support your business through executive assistance, recruiting, operations, and business development initiatives, I would love to discuss how I can contribute to your team.

Your highly skilled jack-of-all-trades Executive Assistant, Customer Service and Sales Expert! I have 11 years of work experience in providing world-class customer service through phone, email support, chat support, administrative tasks, and other related tasks of a Customer Service Representative. I've always been the top performer in my BPO days and given the same quality service to every client I've worked with. I'm flexible, a problem solver, and I love communicating, with a reliable work ethic, flexibility/adaptability to any changes, and excellent interpersonal skills. Here is the list of services I can offer: ⭐⭐⭐⭐⭐Customer Service & Project Management⭐⭐⭐⭐⭐ ✅ Inbound Calls ✅ Outbound Calls ✅ Email Management ✅ Email Campaigns ✅ Ticket Management ✅ Subject Matter Expert ✅ Sales Associate ✅ Real Estate VA ✅ Banking accounts - Fraud Department ✅ School Admin task ✅ Collection of payment ✅ Appointment Settings ✅ B2B ✅ B2C ⭐⭐⭐⭐⭐Data Entry⭐⭐⭐⭐⭐ ✅ Data Management ✅ Lead Generation ✅ Online Research ✅ Data Processing ✅ Google Docs ✅ Google Sheets ✅ Google Drive ✅ Microsoft Excel ✅ Microsoft Word Invoices, ✅ Internet Research ✅ CSV ⭐⭐⭐⭐⭐Personal VA/Admin Assistant⭐⭐⭐⭐⭐ ✅ Schedule Appointments ✅ Social media management  ✅ Email Handling ✅ CRM management ✅ Point of contact person ✅ Preparing documents for meetings and business ✅ Finding ways to improve administrative processes TOOLS I USE: 👍 Zoho 👍 Salesforce 👍 Freshdesk 👍 Zendesk 👍 Veracore 👍 1Shopping Cart 👍 Deposco 👍 Shopify 👍 Zoom 👍 Facebook 👍 Instagram 👍 Facebook Business Suite 👍 Posting related content 👍 Canva Pro 👍 Imovie 👍 Planoly 👍 Inshot 👍 And can quickly learn to use new tools. I'm excited as you are to work with you. Are you ready to start? Please send me a message, let’s chat!