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Forward Deployment Engineer (AI) | Enterprise AI Architect Businesses don't need another AI chatbot—they need AI that integrates into their existing operations and delivers measurable business outcomes. I help organizations discover, design, and deploy enterprise AI solutions that reduce repetitive work, improve decision-making, and increase operational efficiency. My focus is on integrating AI into existing business processes rather than replacing them. My philosophy is simple: Business First → Process Second → AI Third Before recommending technology, I understand how the business operates, identify operational bottlenecks, and design AI solutions that create measurable value. What do I do? 🚀 Forward Deployment Engineering (FDE) I work directly with businesses to understand their operations, technology stack, and business goals before designing and deploying AI solutions that integrate into their existing ecosystem. My work includes: #AI Readiness Assessments #Business Process Discovery #AI Strategy & Roadmap Development Enterprise AI Architecture #AI Solution Design #AI Platform Integration #Production AI Deployment #User Training & Adoption #Continuous AI Optimization #Enterprise AI & Platform Engineering I design enterprise AI ecosystems that connect people, business applications, APIs, and multiple AI providers into one scalable operational platform. Areas of expertise include: #Enterprise AI Architecture #AI Workflow Design and implementation #AI Agents & Multi-Agent Systems #Claude & Multi-LLM Integration #n8n Workflow Automation #Microsoft Power Automate #REST API & OAuth Integrations #WhatsApp AI #AI DevOps #AI Governance #AI-enabled IT Operations #Microsoft, Cloud & Enterprise Infrastructure #Microsoft 365 #Microsoft Entra ID Some of my recent projects in AI are- AI-Powered HR Recruitment Platform Designed and implemented an end-to-end AI recruitment workflow using n8n, AI voice agents, resume analysis, candidate scoring, automated interview scheduling, recruiter summaries, and hiring recommendations. The solution significantly reduced manual screening while improving hiring consistency and candidate experience. WhatsApp AI Business Assistant Built an AI-powered WhatsApp assistant capable of lead qualification, customer support, FAQ handling, appointment management, and API integration with backend business systems. Enterprise AI Workflow Automation Designed multiple AI workflows using n8n that integrate OpenAI, Microsoft 365, CRMs, APIs, email systems, and operational databases to automate approvals, reporting, notifications, document processing, and knowledge retrieval. AI-Enabled IT Operations Implemented AI-assisted IT workflows including intelligent ticket categorization, incident summarization, documentation generation, operational reporting, and knowledge management to improve service desk productivity. AI DevOps & Engineering Automation Designed AI-assisted engineering workflows that automate documentation, deployment support, operational reporting, technical knowledge retrieval, and developer productivity. AI Food Intelligence Platform Architected an AI-enabled operational platform combining computer vision, quality scoring, traceability, operational dashboards, and workflow automation to improve food quality, compliance, and customer trust. Microsoft 365 AI Adoption Designed AI adoption roadmaps around Microsoft 365, helping organizations identify where Copilot, AI assistants, automation, and enterprise search could improve productivity while maintaining governance and security. Business Transformation I help organization eliminate repetitive manual work, Improve employee productivity, Deploy AI securely into enterprise environments, Connect disconnected business systems, Modernize Microsoft 365 environments, Build AI-enabled operational workflows, Design AI adoption roadmaps, Implement enterprise automation, Improve executive reporting and business intelligence, Reduce operational costs through automation, Scale business operations with AI Why Clients Hire Me Many consultants understand enterprise infrastructure.Many understand AI. Very few understand how to combine both and then deliver a solution. Consulting is on house. My background in enterprise IT, Microsoft technologies, cloud infrastructure, MSP operations, and AI automation allows me to design solutions that are technically robust, practical to implement, and aligned with real business objectives. I don't just build automations—I partner with businesses to redesign the way they operate using AI. Whether the goal is implementing AI agents, integrating enterprise systems, modernizing Microsoft 365, automating workflows, or acting as a Fractional Chief AI Officer, my focus remains the same: Build secure, scalable AI solutions that people actually use—and that deliver measurable business value.

Upwork Expert Vetted (top 1%) | Transformative Technology Leader | Senior AI/ML Architect with Google funded AI project | Fractional CTO/Director/SVP | High Volume Engineer | ex IBM, CDW, JP Morgan | 7+ years of hands-on AI/ML | 16+ years in Cloud and Software Architectures | Best Practice and Regulated Environments | Cybersecurity Incident Responder Hi, I'm Don, a principal architect and transformative technology leader (Director/CTO/CAIO/SVP). Since 2011, I have been driving transformations for successful startups, scale-ups, SMEs, and enterprises like TELUS, Google, IBM, JP Morgan, CDW, and Walt Disney Parks and Resorts. If you need expedited high quality work or an individual who an solve the unsolvable, I will preserver and succeed. I have hands-on technology daily, and am certainly capable working as a lead AI/ML engineer/architect, expert web and software designer/developer, security specialist, consultant, and director who can effectively design, build, plan, and lead using methods that bring true value. Several smaller orgs have depended on me to launch their business, or prevent the collapse of an existing one, and I've delivered every time. I've been leading management and planning initiatives for full-projects across government and industry regulated environments, cloud, AI/ML, data, web, SaaS, InfoSec, networking, and systems since 2011. I've also worked with orgs specializing in industry firsts in AI, government, finance, energy, eCommerce, CRM/ERP, blockchain and crypto, environmental, construction, facilities management, education, data processing, GPU data centers, enterprise SaaS, cyber security,--and a variety of Azure, Google Cloud, and AWS Partners. Come and find out why so many clients trust me.. Your project done right --it matters to me too. 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 ‧ Mini-MBA in AI from Rutgers University (2025) ‧ Deans Honor List grad from ITAS at VIU (2012) ‧ IEEE Member & TrueNorthCTO contributor ‧ Google Cloud Certified Professional Cloud Architect ‧ Microsoft Certified Azure Solutions Architect Expert ‧ Original founder of Cloud Pathfinder Services Inc. ‧ Awarded with the Upwork Expert Vetted label (Top 1%) in 2020 ‧ Offered a co-founder role during existing employment on two separate occasions ‧ I have more written work recommendations then you'll have time to read 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐈𝐦𝐩𝐚𝐜𝐭 I give back to our local community through volunteering to feed the homeless, was formally recognized by the Salvation Army for volunteer work supporting marginalized communities. I believe in equality in the workplace, and push hard to make a difference in the life of others. After being hand selected by my professors to be a board member for a nationally recognized First Nations conference at Vancouver Island University in 2011, I was also given the opportunity to assist the Governor General of Canada during the conference. I'll bring this same drive for excellence to your organization or project. Your projects done right --it matters to me too. . ******* Key terms: 14 programming languages, Google Workspace, Office 365, Anthos, Lovable.dev, CFO, CIO, Incubator, Pytorch, Pinokio, LM Studio, Orpheus TTS, voice agents, PBX, Vertex AI, AIOps, MCP, RCA, xAI, ITSM, ITIL, SRE, DevSecOps, LLMOps, LLM, Vector, federated learning, neo4j, CNN, DNN, RNN, Jupyter, NLP, OCR, Textract, Pyspark, Yuma consensus, Apache Spark, Hadoop, TensorFlow, LangGraph, MLOps, Claude Code, Clawdbot, Moltbot, Anthropic, mask2former, transformer models, graph neural network GNN, CAD recognition, roboflow, huggingface, Graph DB. base44, CVat, spec driven development, foundation models, Bittensor, validator, Windows, Linux, Apache Nutch, API, AWS, Active Directory, App Service, Cosmos DB, Azure DevOps, Asynchronous, Firewall, Functions, IAM, Key Vault, Azure Kubernetes, AKS, Logic Apps, Azure Policy, PostgreSQL, Site Recovery, Azure SQL & SQL MI, Synapse Analytics, Full-stack, senior architect, principal senior engineer, CentOS, ChatGPT, Cloud Armor, TCP/IP, Cloud Vision, Cloudflare, CIS, COPA, CRM/ERP, Cursor, Data Warehousing, database architect, Dataprep, Dataproc, Dataflow, Datastore, Debian, DNS, Document AI, Elastic, ETL Pipelines, ELT, EventArc, Exchange, F5, Firebase, Financial strategy, Funding, Data Room, Gantt, Cloud API integrations, Landing zone, GCP, Google CLI, IAM & Identity, Instance Groups, ISO 27001, IIS, Kubernetes Engine, DevOps, Jira, clickup, LangChain, LAMP, low code, Lucid, Marketing, MLOps, Mobile, Monday, no code, Nginx, Compliance, GDPR, HIPPA, EU AI Act, Pub/Sub, RAG Model, Rafay, Red Hat, Security audits, VC funding, SharePoint, SOC 2, SOP, SoW, Spanner, Stackdriver, Streamlit, Terragrunt, Terratest, Ubuntu, vNet, Vibe Coding, Visio, VMware, VPN, VPC, Web development, Wireshark, Windows, DCs, Zabbix, Obsidian, Perplexity, Jeeva, Google Labs, Gumloop, Gamma , loop prompting, loop based development,

Helped businesses deploy Microsoft Teams Phone, Genesys Cloud CX, SIP Trunks, and AudioCodes SBC solutions, reducing telephony issues and improving call reliability for contact centers and enterprise environments. Specialized in Microsoft Teams Phone, Genesys Cloud CX, SIP Trunking, and AudioCodes SBC with experience delivering cloud voice and contact center solutions for SMB and enterprise customers. 🔹 Microsoft Teams & Voice Solutions ✔️ Microsoft Teams Direct Routing ✔️ Operator Connect & Calling Plans ✔️ Auto Attendants & Call Queues ✔️ PSTN Integration & SBC Configuration ✔️ Multi-provider SIP failover routing 🔹 VoIP & Contact Center Expertise ✔️ SIP, E1, PRI integrations ✔️ AudioCodes SBC configuration & troubleshooting ✔️ Genesys Cloud CX (BYOCC, SIP Trunks, Routing) ✔️ Call recording & voice security ✔️ VoIP troubleshooting (RTP, TLS, SRTP, QoS) 🔹 Cloud & Infrastructure ✔️ AWS & Azure deployments ✔️ Hybrid cloud architecture ✔️ VPNs, Firewalls, Load Balancers ✔️ DNS, SPF, DKIM, DMARC & Email deliverability ✔️ High-availability & secure network design

TOP RATED PLUS FREELANCER. Agency Owner @STE BARNAOUI CONSULTING I’m a certified senior network engineer with over 5 years of experience in deploying, automating, and securing infrastructures across Cisco, Fortinet, Meraki, Palo Alto, Huawei and AWS platforms. I hold certifications in CCNP 300-415, CCNA 200-301, Cisco DevNet 200-901, and Fortinet FCP NSE4 & NSE5. Skilled in Cisco Viptela SD-WAN, FortiGate, and FortiManager, I’ve led IP/MPLS, BGP IPv6 and SD-WAN projects and bring strong hands-on expertise in network/data center architecture. I'm proactive, fast-learning, and results-driven, always aiming to deliver reliable and efficient solutions.

I help businesses build reliable, scalable communication systems and web applications by combining deep expertise in VoIP (3CX & Yeastar) with full-stack development and API integrations. With 6+ years of experience in 3CX, hands-on expertise in Yeastar Cloud PBX, and 3+ years in full-stack development, I specialize in delivering end-to-end solutions — from telephony infrastructure to CRM integrations and custom dashboards. 🔥 What I Can Do For You ☎️ VoIP & PBX Solutions (3CX + Yeastar) 3CX setup, configuration & troubleshooting (V18/V20) Yeastar Cloud PBX deployment & management SIP Trunk integration (Twilio, Telnyx, Flowroute, etc.) IVR, Call Queues, Ring Groups, Call Routing Predictive / Progressive Dialer setup Call recording, reporting & analytics Multi-tenant PBX architecture DID management & call flow optimization 💻 Full Stack Development Backend: PHP, Node.js, Golang Frontend: JavaScript, HTML, CSS, Bootstrap, Tailwind Database: MySQL, PostgreSQL Build scalable CRM systems & dashboards WebRTC / SIP dialer development Real-time systems & automation workflows 🔗 API Development & Integrations (Swagger/OpenAPI) REST API design & development Swagger/OpenAPI documentation CRM integrations (Zoho, Salesforce, Monday, etc.) Webhooks, automation, and data sync systems 🌐 WordPress Development Custom theme & plugin development Website optimization & speed improvements API integrations with WordPress Business websites & landing pages 💡 Why Clients Choose Me ✔ 6+ years in VoIP & telephony systems ✔ Strong backend + infrastructure understanding ✔ Fast troubleshooting & problem-solving ✔ Clean, scalable, production-ready solutions ✔ Excellent communication & long-term support 📌 Recent Work Highlights Built multi-company 3CX dialer system with CRM integration Deployed Yeastar Cloud PBX for international clients Developed VoIP analytics dashboards & call tracking systems Integrated Twilio / Telnyx with custom applications Created API-driven automation workflows using webhooks 🎯 Let’s Work Together If you need help with: Setting up or fixing your 3CX / Yeastar PBX Building a custom dialer or VoIP system Integrating APIs or CRM systems Developing a scalable web application 👉 Send me a message — I’ll provide a clear solution quickly.

Bachelor of Engineering in Electronics and Telecommunication with 20 years of experience across Firewalls, Networking, VoIP, Wireless, Datacenter, Servers, and related technologies. Security: Cisco ISE, Cisco Firepower, Cisco ASA 5500, Cisco Meraki, Palo Alto, Check Point, Sophos, FortiGate, Dell SonicWall, Juniper, PFSense, Rapid7, WatchGuard, Barracuda SIEM: SolarWinds, Wazuh, Splunk Networking: Cisco, HP,/Aruba, Brocade, Juniper, Zylex, MikroTik, GPON/EPON, Ubiquiti, Microtik VoIP: Cisco, Avaya, Asterisk, FreePBX, 3CX, Microsoft Teams, Grandstream, Fusion PBX Wireless: Cisco, Ubiquiti, Mojo (AirTight), Aruba Video Collaboration: Cisco TelePresence MX200/300/SX20, TelePresence Server, TelePresence Conductor, Avaya Scopia XT Data Center: VMware vSphere 7.x, Cisco UCS, Microsoft Hyper-V, Citrix XenServer, Oracle VirtualBox Applications: Microsoft SCCM, MS SQL Server, WSUS, RADIUS Server, Squid Proxy Server, KeePass, WordPress, Intune Cloud Platforms: Office 365, AWS, Google Cloud Platform, Microsoft Azure Storage: NetApp, Western Digital, Synology Routing Protocols: OSPF, EIGRP, BGP, RIP Network Tools: Wireshark, SolarWinds, NetFlow, PRTG, Cacti, Scrutinizer, LogZilla, Wazuh Operating Systems: Windows Server 2012/2016/2019, CentOS, Ubuntu