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I've spent the last decade working in demand planning and supply chain, mostly in retail and consumer goods. That's included in-house roles managing forecasts for business units with $100M to $300M in annual sales, consulting work at a major firm supporting global clients through supply chain transformations, and more recently independent advisory work for brands trying to get their inventory under control. The problems I get called in for tend to look different on the surface but come from the same few places, sales history that's been distorted by stockouts, forecasting processes held together by disconnected spreadsheets, or planning teams spending most of their time on manual data work instead of actual decisions. I've also worked directly on Amazon account inventory management, where stockouts carry an extra penalty most planning teams underestimate. I work across the full range depending on what the client needs. Sometimes that's a diagnostic, figuring out what's actually broken before anyone starts talking about systems. Sometimes it's building out a proper demand planning process, a forecasting model, or a set of reports that give a business real visibility into what's happening. I have experience in apparel, CPG, and toy and games retail, which are categories where demand patterns tend to be messier than most. If you're dealing with an inventory or demand planning problem and want someone who's worked on this across different industries and business sizes, feel free to reach out.

Crazy freight Costs, Undependable Suppliers and Vendors and other Inventory stockouts slowing your Business ? I am here to take on these Supply Chain Challenges, with proven Logistics and Procurement, Planning and Sourcing solutions like Monday Merch and Koch. With 10+ years, of hands on Experience in eCommerce, Apparel & Textile, Construction, Retail and Manufacturing

I am a certified Supply Chain professional with over 7 years of experience in demand forecasting, operational optimization, and strategic supply chain management. With PMP, CPIM, and CSCP certifications, as well as a Six Sigma Green Belt, I excel at solving complex supply chain challenges using data-driven insights. Currently pursuing a Master’s in Management degree at Harvard, I specialize in optimizing processes, leading cross-functional teams, and implementing strategies that enhance efficiency and reduce costs. Let's collaborate to elevate your supply chain performance and drive business success.

Why Hire Me 🌍10+ years end-to-end supply chain & CS experience (planning, purchasing, logistics, supplier management, and Customer Service). 📦E-commerce & seasonal product specialist — managed 1000+ SKUs and optimized inventory for Amazon, Wayfair, Coupang, etc. 💰Cost-saver & negotiator — cut freight costs by up to 60% during peak crisis periods. 👥Highly adept in communication with global suppliers and multi-region distribution. 📊Skilled in Advanced Excel, Tableau, Power BI for data-driven decisions. About Me I’m a supply chain & CS professional with over a decade of experience helping businesses streamline operations, reduce costs, and scale efficiently. From toys/furniture and FMCG to fast-paced e-commerce, I know how to keep supply chains running smoothly across multiple markets. I specialize in customer and supplier management, ensuring clear and prompt communication to keep customers happy! What I Can Do for You ✅ Demand & supply planning - from inventory management to purchasing ✅ Customer service - communication between internal and external customers ✅ Dashboards, reporting, and process improvements for smarter decisions. ✅ Project management - manage supply chain / CS related end-to-end projects ✅ Bilingual communication - adept in English and Chinese

Detail-oriented and action-driven professional with a proven track record in optimizing supply chain operations, increasing profitability, reducing costs, and improving overall supply chain performance. Skilled in identifying operational inefficiencies, enhancing warehouse and distribution workflows, and ensuring seamless end-to-end logistics execution. Delivered measurable results, including a 15% reduction in freight costs through strategic carrier negotiations and lane optimization, a 10% revenue increase alongside 15% year-over-year growth by supporting competitive pricing strategies, and a 25% improvement in billing accuracy through enhanced freight audit and reconciliation processes. Recognized with an Individual Achievement Award in 2023 for spearheading cost-saving initiatives and driving operational excellence at NLS. SUMMARY OF SKILLS • Supply/Demand Planning | Fulfillment | 3PL/Distribution • Logistics Cost Reduction | Carrier/Vendor Negotiations | Route Optimization • Warehouse Operations | Inventory Management • Billing | Accounts Receivable | Accounts Payable | Audit • Financial Modeling | Pricing Strategy | Profitability | Forecasting Analysis • End-to-End Transportation Management | Freight Analysis | Billing Accuracy • LTL | FTL | Intermodal | E-Commerce (Last-Mile Couriers) | Air/ Ocean • Supply Chain Analytics | KPI Dashboards | Business Intelligence Reporting • Cross-Functional Collaboration | Process Automation | Continuous Improvement. • Operational Reporting | Supply Chain Execution • ERP | SAP | Oracle | Microsoft GP | AS400 | BluJay I Truck Mate I Geotab I Samsara | TMS Platforms • Advanced MS Excel | MS Word | MS Power Point | Google Sheet I Quick books | CXT | MS Power BI | Tableau I SQL

A results-driven expert in supply chain transformation, operational strategy, and business optimization with over 25 years of experience across global markets. Specializing in industries such as manufacturing, food processing, consumer goods, retail, and distribution, with a proven track record of reducing costs, improving efficiencies, and unlocking scalable growth. Founder of Nikshen Global Solutions, a consultancy built on the principle that complexity can—and should—be simplified. Offers clients data-driven, systems-focused strategies that streamline workflows, elevate performance, and deliver measurable ROI. From supply chain design to enterprise transformation, every solution is tailored to solve root problems and create lasting operational impact. Core Areas of Expertise: • Supply Chain Design & Optimization • ERP Implementation & Systems Integration • Operational Turnarounds & Cost Efficiency • Strategic Business Advisory & Coaching • Capability Building & Team Enablement • Project Leadership & Change Management I am able to deliver proven results with some examples being: • Double-digit improvement in throughput & productivity improvements across key metrics • Significant cost reduction in supply chain operations • Notable reduction in downtime and manual tasks/reporting delays • Improved on-time delivery rates to record highs • Reduced equipment (Filler) downtime by at least 40% • Improved production run strategy resulting in reducing the number of changeovers by 30% • Implemented ISO 9001 (QMS), accreditation obtained and acquired additional clients • Executed ERP transitions (SAP & D365) with 100% data accuracy, no downtime, no increase in inventory write-off and no significant loss in customer service • Delivered 10% inventory reduction and 20% higher service levels for a bakery chain • Increased productivity by 22% through KPI-led management systems • Reduced processing times by 30% in retail operations through workflow redesign • Delivered 10% inventory reduction and 20% higher service levels for a bakery chain Clients choose this service for clear direction, practical execution, and guaranteed results. Every engagement is built around performance metrics—with a commitment to continue working until the agreed outcomes are achieved. Let’s transform inefficiencies into strengths, and operations into growth engines.