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I am currently looking for full-time or part-time work, as a virtual assistant or virtual customer service representative or related job / position.
I have worked as a customer service and tech support agent for Zendrop, Medhumor Medical Publications, Tokyo Techies, Verbalicity, Philadelphia Nanny Network and many other clients.
I have also worked as a virtual assistant for MRA Property Management Inc, SG Consultants, High Thrive, GTA Mortgage Pros, Big4Bio and many other clients.
I have worked as an excel expert, dealing with excel data cleaning and excel spreadsheet remake projects with Oxford Properties, FCR, BKC, TANigible Accounting and other clients. Able to cleanup, standardization, and consolidation of multiple Excel spreadsheets onto one spreadsheet. Have advanced Excel sheets skills, such as using filters, formulas, data validation, and VLOOKUP/XLOOKUP.
I have experience in posting blogs, posting ads, managing calendars and booking appointments, managing and answering emails, booking travel, data research, transcribing, video conferencing moderating, copywriting, proofreading, light bookkeeping/accounting, and I have done many other variety of tasks.
I am extremely proficient in all Microsoft Office programs and I have used Google Suites majority of the time. Intermediate in using Excel spreadsheets. I have use a variety of CMS tools, such as, Slack, Asana, Trello, Hubspot, Norton, Monday, and different Real Estate CMS platforms.
I have a college degree in Instrumentation Engineering Technology. Finished first in the class and took other additional courses.
I am confident that I can be an asset to different clients that need a reliable, hard working freelancer. I can provide a more detail CV when requested.
Amazon Seller Central
Zendesk
Online Chat Support
Email Support
US English Dialect
Google Workspace
Administrative Support
Customer Satisfaction
Management Skills
Oksana V.
Toronto, Canada
$45/hr
5.0
19 jobs
Actionable Amazon strategies that succeed in 2025! ๐ฅ Suitable for both established brands and startups. ๐ "It's not an experiment if you know itโs going to work." - Jeff Bezos.๐ Send an invite to discuss how we can tailor them to your needs. ๐คโก๏ธ
Hi, my name is Oksana and Iโve spent the last 7 years navigating the ever-changing Amazon marketplace. Starting as a Private Label seller and launching 6 products, I've become a seasoned Amazon veteran who gets things done! Some of my recent partnerships include such established brands as Jack & Pup, VIGO, Digital Marketing Agency Futuremark, and more.
Many businesses are frustrated by the growing challenges of selling on Amazon. Seller support is often unhelpful, increasing fees and PPC costs are eroding margins, and competition is constantly growing. At the same time, it's surprising how often sellers leave thousands of dollars on the table due to under-optimized stores and not utilizing systems that could improve their sales in weeks and help them grow much more over time.
I could tell you about my years of experience in eCommerce and how I can scale your sales, increase profits, and optimize your business. But instead, let me share a few cases that will better demonstrate how I can add value:
โข A private label brand grew its sales from about $3K to almost $30K per month within a year
โข An established brand received about $10K in fee reimbursements and inventory reconciliation
โข A client of mine saved about $5K in potential penalties for abandoned shipments over a weekend because I took immediate action upon a policy change
No matter where you currently stand in your Amazon business, working together will bring what matters mostโRESULTS!
While I am open to both short-term and long-term partnerships, I prefer continued cooperation because I believe the best results are achieved over time and by truly understanding the brand. I welcome contract-to-hire and full-time opportunities.
I also have substantial experience in recruiting, onboarding, managing and mentoring teams of 10-15 people.
๐ HEREโS HOW I CAN HELP:
โข Seller Central Account Management
โข Crafting a Tailored Growth Strategy for your Brand
โข Amazon Account Audit
โข Advanced Listing SEO Optimization
โข Product Launches
โข Fixing issues and Lifting Suspensions
โข Amazon and Seller Central Training for your team, virtual assistant, etc
๐ HOW I DO IT:
โ๏ธ Implementing Expert-Level SEO Strategies: Many sellers chase high-search-volume keywords, but this often leads to low conversions and wasted ad spend due to intense competition. The key is to focus on high-conversion keywords relevant to your listing. By using the right metrics, you can identify these keywords and strategically place them in your title and bullet points. Additionally, Amazonโs built-in tools reveal what drives customer decisions, helping you stand out from the competition.
โ๏ธ Integrating Essential Software: There are solutions to improve practically every aspect of Amazon, from inventory management and review requests to PPC performance and getting reimbursements. By using the right software, you can streamline workflows, reduce time spent on management tasks, and actually save money. There's more to it than just Helium10 or Jungle Scout ๐
โ๏ธ Utilizing Flat Files: For bulk uploads, fixing issues, etc.
โ๏ธ Correcting High FBA Fees
โ๏ธ Inventory Reconciliation & Reimbursements: I can ensure you recover every dollar for lost or damaged inventory.
โ๏ธ Building Pricing & Marketing Strategies: Efficient use of coupons, prime discounts, and other tools to enhance visibility, drive conversions, and increase sales.
These are just part of the expertise I can bring to your business.
Please feel free to drop me a message or question! I would be happy to discuss your specific situation and how we can achieve your revenue goals. ๐ฌ๐ค
๐ Highlighted Skills (so you can easily find me). Because good ol' keyword stuffing still works! lol:) ๐
โข Amazon Seller Central, Amazon Vendor Central, Walmart Seller Account, Shopify โ A to z Experience with E-commerce Marketing
โข Amazon FBA, Amazon FBM, PPC Advertising, Keyword Research โ You name it.
โข Amazon Store Manager, Account Admin, Expert and Specialist, Amazon Brand Manager & Consultant - You can think of me as your one-stop-shop for all things Amazon
โข Amazon Listing Copywriter, Amazon SEO Listing Writer, A+ Content and more โ because a poorly optimized listing means wasted ads budgets and low convertion
โข Amazon Brand Registry, Brand Strategist, Amazon Compliance โ to ensure brand protection and perfect account health metrics
โข Ecommerce Project Manager, Ecommerce Marketing, Digital Marketer โ to help your brand dominate on Amazon!
โข Software: Clickup, Trello, Helim10, Jungle Scout, Sellerise, Perpetua, Quatile, ChatGPT, AI for Amazon and Ecommerce
Amazon Seller Central
SEO Keyword Research
Amazon Webstore
PPC Campaign Setup & Management
Amazon FBA
Amazon Marketing
Amazon PPC
Amazon SEO
Amazon FBA Product Research
Amazon Listing Optimization
Amazon Private Label
Ecommerce Marketing
Ecommerce SEO
Ecommerce
Eman N.
Toronto, Canada
$25/hr
5.0
2 jobs
Ever feel like your Amazon account is doing โeverythingโ but still not growing profitably?
Sales are inconsistent, ACOS is volatile, listings donโt convert, and youโre stuck reacting instead of scaling.
I help Amazon brands grow revenue while protecting profitability by combining brand management, PPC systems & competitor decoding into one execution plan.
Iโm a data first Amazon operator with proven results across multiple categories and marketplaces. Recent performance outcomes include:
๐๐ฎ๐น๐น๐ ๐๐ฎ๐ถ๐ฟ: Total sales $50K โ $398K (+696%), ACOS 59.11% โ 19.95%, TACOS 18% โ 8% (Dec 2024 โ Apr 2025)
๐ฆ๐ต๐ผ๐ฝ ๐๐ก๐ก: Sales $6K โ $28K in 5 months, ACOS 90% โ 25%
๐๐ฒ๐ฎ๐น๐๐ต ๐๐๐๐ฒ๐ป๐ (๐จ๐): Revenue ยฃ115,983 โ ยฃ145,611 (+25.55%) in 30 days
๐๐ข๐๐ง ๐๐ผ๐ผ๐ฑ๐: $100K+ monthly revenue with ~24% ACOS
๐ช๐ต๐ฎ๐ ๐ ๐ฑ๐ผ
โ ๐๐บ๐ฎ๐๐ผ๐ป ๐๐ฟ๐ฎ๐ป๐ฑ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: Account health, catalog hygiene, operational control, growth roadmap.
โ ๐ฃ๐ฃ๐ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐ ๐ฆ๐๐๐๐ฒ๐บ: Restructure, keyword & targeting strategy, placement control, scale plans.
โ ๐๐ถ๐๐๐ถ๐ป๐ด & ๐๐ฅ๐ข: SEO & conversion focused copy, A+ & storefront direction.
โ ๐๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ผ๐ฟ ๐๐ฒ๐ฐ๐ผ๐ฑ๐ถ๐ป๐ด: Reverse engineer top performers pricing, positioning, traffic capture, creative angles.
โ ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด & ๐๐ฒ๐ฐ๐ถ๐๐ถ๐ผ๐ป ๐ฆ๐๐๐๐ฒ๐บ: Clean KPI tracking (ACOS, TACOS, CVR, contribution margin) & weekly actions.
๐ ๐ ๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด ๐๐๐๐น๐ฒ
๐ญ. ๐๐ถ๐ฎ๐ด๐ป๐ผ๐๐ถ๐: I identify the 20% issues creating 80% of wasted spend or suppressed growth.
๐ฎ. ๐ฆ๐๐๐๐ฒ๐บ ๐๐๐ถ๐น๐ฑ: I implement a repeatable structure ads, listing & catalog that can scale.
๐ฏ. ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐ ๐ฆ๐ฐ๐ฎ๐น๐ถ๐ป๐ด: I scale whatโs working and cut what isnโt based on data, not opinions.
I run a 2 person Amazon growth setup, built for speed and accuracy able to handle 10 accounts at a time with consistent optimisation and clear reporting.
๐๐ฒ๐๐ ๐ณ๐ถ๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐:
โข Brands serious about profitability & scale, not cheap PPC tweaks
โข Sellers who want a clear system, not daily randomness
โข Accounts with enough data or budget to optimise intelligently
๐๐ณ ๐๐ผ๐๐ฟ ๐ด๐ผ๐ฎ๐น ๐ถ๐ ๐๐ผ ๐ฐ๐๐ ๐๐ฎ๐๐๐ฒ, ๐๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ฒ ๐ฝ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฎ๐ป๐ฐ๐ฒ, ๐ฎ๐ป๐ฑ ๐๐ฐ๐ฎ๐น๐ฒ ๐ฝ๐ฟ๐ผ๐ณ๐ถ๐๐ฎ๐ฏ๐น๐, ๐บ๐ฒ๐๐๐ฎ๐ด๐ฒ ๐บ๐ฒ ๐๐ถ๐๐ต ๐๐ผ๐๐ฟ ๐ฐ๐ฎ๐๐ฒ๐ด๐ผ๐ฟ๐, ๐บ๐ผ๐ป๐๐ต๐น๐ ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฒ, ๐ฎ๐ฑ ๐๐ฝ๐ฒ๐ป๐ฑ & ๐ฐ๐๐ฟ๐ฟ๐ฒ๐ป๐ ๐ง๐๐๐ข๐ฆ, ๐ฎ๐ป๐ฑ ๐โ๐น๐น ๐๐ฒ๐น๐น ๐๐ผ๐ ๐ฒ๐ ๐ฎ๐ฐ๐๐น๐ ๐๐ต๐ฎ๐ ๐โ๐ฑ ๐ณ๐ถ๐ ๐ณ๐ถ๐ฟ๐๐.
Amazon Seller Central
Amazon
Amazon FBA
Amazon PPC
Amazon Advertising Console
Amazon Listing
Amazon Listing Optimization
Amazon Private Label
Amazon Product Research
Amazon SEO
Amazon Marketing
Amazon Demand Side Platform
Amazon Vendor Central
Conversion Rate Optimization
Campaign Optimization
Adam C.
Toronto, Canada
$25/hr
5.0
1 jobs
I provide consulting for Amazon selling businesses. My philosophy is to maximize profitable opportunities through strategy and creativity. I review their inventory, sourcing strategy, pricing strategy, and provide input in areas where there can be improvement. I provide training for existing sourcers and a guide for further training. I suggest the use of third party software the client may not be using. I help with how to understand what Amazon values (FBA, buy box, keyword optimization, and more). I provide easy to digest important economic principles to get a competitive advantage on Amazon.
Amazon Seller Central
Amazon FBA
Amazon FBA Product Research
Amazon Listing Optimization
Amazon Product Research
Manage Amazon Site
Product Sourcing
Pricing Strategy Consulting
Price Optimization
Muhammad Ahmed A.
Toronto, Canada
$25/hr
4.4
16 jobs
Hello, E-commerce Adventurer! ๐
Setting sail into Amazon and e-commerce waters? With over 5 years at the helm, I'm your seasoned navigator. โต
๐ Diving into Product Research?
Embark with me and my unique PSP Formula. I've unearthed and launched over 200 standout products using tools like Helium10, Jungle Scout, Sellics, Zontools, TeikaMetrics, Merchant Words, Viral Launch, and Keepa.
๐จ Aiming for a Picture-Perfect Amazon Store & Magnetic Content?
I've designed Amazon storefronts and A+ Content that donโt just catch the eye but drive sales. Tools in my arsenal? Helium10 and Jungle Scout for starters!
๐ Product Launch on the Horizon?
Harness my SWOT-tailored strategies, all backed by tools like Helium10 and Jungle Scout to maximize your product's Amazon visibility.
๐ Scaling Globally?
Efficiently managing 150+ daily orders on platforms like Shopify & Amazon, I maintain a stellar IPI score of 700+ across multiple Amazon marketplaces. For these feats, I rely on ShipStation, FreshDesk, Sellbrite, Channel Advisor, and eDesk.
๐ Multi-tasking Across Platforms?
I've mastered multiple account handling tools: ShipStation, FreshDesk, Sellbrite, Channel Advisor, eDesk; task management tools: Asana, Monday.com, Trello, ClickUp, Proofhub, Bitrix; and keyword research tools listed above.
๐ฃ Value Transparent Communication?
With tools like Asana and Monday.com, I ensure clear, punctual, and value-driven updates. Envision me as your e-commerce ally. Still on the fence? ๐ค Years of experience, a data-centric approach, and a toolkit bursting with industry-leading software, I've consistently delivered unparalleled results.
Charting new e-commerce horizons?
๐ Reach out and letโs combine your vision with my expertise for unmatched success!
Anticipating our journey ahead! ๐ฅ
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