Hire the Best Epic Systems Medical Software Specialists

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Krishnan P.

Bengaluru, India

$67/hr
4.7
5 jobs

I am a passionate full stack hands-on Software Architect with more than 19 years of experience in architecting, designing and developing solutions using apt technology stack. I am experienced in .NET / C#, Java, J2EE, Spring / Springboot, REST API, React, Angular, Javascript, HTML, CSS, ASP.NET, C++, Python, Oracle, PostgreSQL, MS SQL Server, Amazon Web Services. My healthcare domain expertise includes IHE Radiology workflow, DICOM, HL7 2.3, DVTk, JDICOM, Orion Rhapsody, Mirth, DCMTk, Wireshark. User-focused, system-level thinking approach, keen attention to security, design patterns with clean and maintainable code are my greatest skills. I am practicing agile software development for more than 10 years with Certified Scrum Master certification from Scrum Alliance with proven track record of improving team productivity and performance. Having worked with multi-cultural customers and teams, both onsite as well as fully remote, I am a self-motivated and proactive engineer who loves to step up to new challenges. Looking forward to working with you!

  • C#
  • C++
  • Java
  • JavaScript
  • PostgreSQL
  • Medical Informatics
  • Oracle Database
  • RESTful API
  • Spring Boot
  • SonarQube
  • OpenAPI
  • Microsoft SQL Server
  • Amazon Web Services
  • React
Abid N.

Gilgit, Pakistan

$10/hr
5.0
27 jobs

โœ… 6+ Years Experience | ๐Ÿ† Top-Rated Plus Hello healthcare providers, stop losing revenue to denials and delayed claims, I help healthcare providers get paid faster with accurate, HIPAA-compliant Medical Billing, RCM, and Credentialing services. With over 6+ years of hands-on experience supporting clinics, facilities, and individual providers, especially in mental health, allied specialties, and physical therapy. We streamline billing workflows, reduce claim denials, recover unpaid claims, and maximize revenue. ๐Ÿ”น Services I Offer ๐Ÿ”น Medical Billing & RCM: Medical Billing & Coding (ICD-10, CPT, HCPCS) Verification of Benefits (VOBs) Claims Submission & Rejection Resolution Accounts Receivable (AR) Follow-Up & Unpaid Claims Recovery Denial Management & Appeals Aging Report Analysis Prior & Retro Authorizations Patient Billing & Customer Service QuickBooks Bookkeeping, Payroll, and Reconciliation ๐Ÿ”น Credentialing Services: New Practice Setup / Enrollment / EIN Linkage CAQH, NPPES/NPI Profile Creation & Maintenance Credentialing, Contracting & Payer Enrollment Demographic Updates & Address Changes ERA, EDI & EFT Enrollment ๐Ÿ”น Software & Portal Expertise SimplePractice, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, Kareo/Tebra, Practice Fusion, Office Ally, TherapyNotes, and Prompt EMR, RXNT, WebPT, ChiroHD, RapidPM, ModMed (Modernizing Medicine โ€“ EMA), CareCloud, TheraNest, ICANotes, ChARM EHR Clearinghouse, and payment portals such as Availity, Change Healthcare, Waystar, Optum/Provider Express, Navinet, Passport (Experian Health), Claim.MD, UnitedHealthcare, Aetna, Cigna, Humana, Blue Cross Blue Shield portals, Medicare and Medicaid MAC portals, PaySpan, ECHO Health, and Zelis. ๐Ÿ”น Provider Specialties I Support Mental Health & Substance Abuse Psychological & Neuropsych Testing Physical, Occupational & Speech Therapy Chiropractic & Acupuncture Surgical Services DME & Dental / Sleep Apnea Treatment Non-Emergency Medical Transportation (NEMT) Allergy Testing & Immunotherapy Housing Coordinators Laboratory services Home Health Personal Care and Medical services Inpatient and Outpatient Hospital Services ๐Ÿ”น Insurance & Payer Expertise Government: Medicare, Medicaid, TRICARE Private: HMO, PPO, IPA Plans Major Payers: UnitedHealthcare (UHC), Optum, BCBS, Aetna, Cigna, Humana, Anthem, Regence, Providence, Medicare Advantage, Medicaid MCOs, Empire, and more Why Hire me? I provide end-to-end billing, RCM, and credentialing solutions tailored to your practice. From cleaning up AR and recovering unpaid claims to setting up new providers and ensuring payer compliance, we deliver measurable results and transparent reporting every step of the way. ๐Ÿ“ฉ Letโ€™s connect! If youโ€™re looking for a detail-oriented, reliable professionals to manage your medical billing, RCM, or credentialing I can help your practice get paid faster and grow efficiently. Looking forward to contributing to your succes Professionally, Abid N

  • Medical Billing
  • Revenue Cycle Management
  • Accounts Receivable
  • Mental Health
  • Medical Billing & Coding
  • Insurance Verification
  • Insurance Claim Submission
  • ICD Coding
  • HIPAA
  • Preauthorization
  • Electronic Health Record
  • Virtual Assistance
  • Data Entry
  • EMR Data Entry
  • Administrative Support
  • Customer Service
  • Microsoft Excel
  • Email Support
  • Scheduling
  • eClinicalWorks
Wisal A.

Peshawar, Pakistan

$6/hr
5.0
1 jobs

I am a HIPAA Certified Medical Biller and Accounts Receivable (A/R) Specialist with over 4 years of experience in Commercial Medical Billing and 2 + years of specialized experience in New York No-Fault Billing. I have helped healthcare providers maximize reimbursements, reduce denials, and improve their revenue cycle through accurate billing and aggressive follow-up. I believe in delivering high-quality work, maintaining excellent communication, and ensuring complete client satisfaction. Specializations * โœ… Insurance Verification & Eligibility * โœ… Commercial Medical Billing * โœ… New York No-Fault (PIP) Billing * โœ… Accounts Receivable (A/R) Follow-up * โœ… Denial Management & Appeals * โœ… Prior & Retro Authorizations * โœ… Appointment Scheduling * โœ… Patient Support (Chat/Email) * โœ… Data Entry & Administrative Support No-Fault Billing Expertise * โœ… New York No-Fault (PIP) Claims Management * โœ… Claim Submission & Follow-up * โœ… Adjuster Communication * โœ… IME & EUO Follow-up * โœ… Denial Review & Appeals * โœ… Outstanding Balance Recovery * โœ… Working with GEICO, State Farm, Allstate, Progressive, National General, and other No-Fault carriers * โœ… Strong understanding of New York No-Fault regulations and billing guidelines Professional Tools * Microsoft Office * Microsoft Excel * Google Docs * Google Sheets * Excellent Typing Skills Job Responsibilities * Patient Registration & Demographics * Insurance Verification & Benefits * Claim Creation & Electronic Submission * Prior & Retro Authorization * Payment Posting (ERA/EOB) * Denial Management & Appeals * A/R Follow-up & Aging Reports * Patient Billing & Collections * Customer Service & Administrative Support * Invoice Preparation & Submission Medical Specialties * Urgent Care * General Pediatrics * Chiropractic * Psychiatry * Mental Health * Physical Therapy * Home Healthcare (CCM, RPM & HHC) * Family Practice * Internal Medicine * Cardiology * Radiology * Pain Management * Pain Care Medical Billing Software * AdvancedMD * Kareo * DrChrono * Office Ally * Docutap * eClinicalWorks (ECW) * eThomas * CureMD * CollaborateMD * Mobile Mediclaim * WebPT Clearinghouses * Trizetto * Availity * ClaimMD * ZirMed EHR/EMR Systems * AdvancedMD EHR * Kareo EHR * Practice Fusion * eClinicalWorks (ECW) * IClinic MDland Insurance Portals * CGS Medicare * Geico * Statefarm * Allstate * WPS Medicare * Palmetto GBA * Noridian * Novitas * NaviNet * Availity * UHC * Cigna * Optum * PaySpan * Humana * Molina Healthcare * Health First * HRSA Uninsured Core Skills * ICD-10, CPT & HCPCS Coding * Revenue Cycle Management (RCM) * Medical Documentation Review * Medicare & Medicaid Billing * Commercial Insurance Billing * New York No-Fault Billing * Denial Resolution & Appeals * Payment Posting & Reconciliation * Accounts Receivable Management * Medical Terminology * Strong Knowledge of Payer Policies * Ability to Work Independently with Minimal Supervision Thank you for reviewing my profile. I look forward to helping your practice improve cash flow, reduce claim denials, and optimize your Revenue Cycle Management through efficient Commercial and New York No-Fault Billing services.

  • Data Entry
  • ICD Coding
  • Payment Processing
  • Demography
  • Accounts Receivable
  • Insurance Verification
  • Revenue Cycle Management
  • Appointment Scheduling
  • Insurance Claim Submission
Farhat R.

Jhang Sadr, Pakistan

$5/hr
5.0
1 jobs

Welcome to my profile! I am a HIPAA certified medical billing specialist with over 8 years of experience managing the full revenue cycle, medical billing, and claims management for healthcare providers across the U.S. I have extensive experience working with multiple specialties and states, leveraging a variety of billing software and systems to optimize workflows and ensure timely, accurate reimbursements. My expertise in streamlining claim submissions and improving denial management has consistently helped practices achieve more stable revenue streams and financial efficiency. What I Offer: o Comprehensive Medical Billing & Claims Management: From patient registration and insurance verification to claim submissions, follow-ups, denials management, and appeals, I handle it all. o Denial & Rejection Resolution: I specialize in analysing and resolving denied claims, identifying root causes, preparing appeals, and improving overall claim acceptance rates. Medical Billing & Credentialing Services Include: o Patient Registration & Eligibility Verification o Claims Submission (Primary, Secondary, Tertiary) o Clearinghouse Rejections & Denials Management o Payment Posting (ERA/EOB/Web) o Aging Reports, AR Follow-Up, Appeals o Prior & Retro Authorizations o Credentialing & Re-Credentialing (Medicare, Medicaid, Commercial) o Group & Individual NPI Setup o Invoice Generation, Scheduling, and Patient Support Specialties: I have supported providers across a wide range of specialties, including: o Behavioural & Mental Health, Home Healthcare o Paediatrics, Family Practice, Internal Medicine, Radiology, Podiatry o Orthopaedic Surgery, Cardiology, Neurology, Physical Therapy o Psychiatry, Speech Therapy, Dietetics, Chiropractic, Podiatry o DME for Wound Care, Urgent Care, and more Billing Tools & Software Expertise: I am proficient in numerous medical billing platforms and EHR/EMR systems, including AdvancedMD, Kareo, eClinicalWorks, AthenaHealth, DrChrono, TheraNest, PracticeFusion, ChiroTouch, OpenPM, ChartSoft, and more. Insurance Portals: Experienced with Availity, UHC, Cigna, Optum, Humana, Medicare (CGS, Palmetto GBA, Noridian), Medicaid, and other insurance portals. Core Competencies: o ICD-10, CPT, HCPCS coding o Medicare & Medicaid billing guidelines o Payer reimbursement policies and audits o Medical documentation review and analysis Technical Skills: o Exceptional typing speed (50โ€“100 WPM) o Microsoft Office Suite (Excel, Word, PowerPoint) o Google Docs and Google Sheets o Dropbox for file management and sharing o Communication and collaboration via Slack and Microsoft Teams o Google Meet and Skype for virtual meetings Why Work With Me: o Fast & Accurate: I deliver results with 100% accuracy, ensuring timely claim resolution and maximized reimbursements. o Client-Focused: My services are tailored to meet the unique needs of your practice. o Proactive Approach: I anticipate and address potential issues before they impact your revenue cycle, reducing denials and streamlining processes. If youโ€™re looking for a reliable, experienced medical billing specialist to support your practice, feel free to reach out. I look forward to working with you! Best Regards, Farhat Rasheed

  • Accuracy Verification
  • Administrative Support
  • Customer Service
  • Data Entry
  • Medical Billing & Coding
  • Insurance Verification
  • Revenue Cycle Management
  • Insurance Claim Submission
  • Medical Records
Adrienne C.

St. Petersburg, Florida

$55/hr
5.0
5 jobs

Hi, I'm Adrienne. I'm a healthcare operations consultant with over 15 years of experience helping medical, chiropractic, behavioral health, and wellness practices build organized, efficient, and compliant operations. Through my consulting firm, Se7en Controlling Industries, I partner with providers and practice owners to streamline workflows, strengthen administrative systems, and create sustainable operational processes that support long-term growth. My background spans private practices, specialty clinics, and multi-provider organizations, where I've successfully managed operations, led administrative initiatives, and implemented systems that improve efficiency while allowing providers to focus on patient care. My expertise includes: Provider credentialing, payer enrollment, and CAQH management Insurance verification and revenue cycle workflows Practice operations and workflow optimization HIPAA compliance and administrative process improvement SOP development, policy writing, and staff onboarding EHR implementation, optimization, and staff training Project management and operational process improvement I have hands-on experience working with a variety of healthcare platforms, including: Athena โ€ข Kareo/Tebra โ€ข ChiroTouch โ€ข PatientNow โ€ข Aesthetic Record โ€ข Epic โ€ข Allscripts โ€ข Practice Fusion โ€ข Office Ally โ€ข AestheticsPro Throughout my career, I've managed busy practices, built operational systems from the ground up, trained staff, and implemented workflows that improve both operational efficiency and financial performance. My approach is practical and collaborative. I step into existing operations, identify opportunities for improvement, and implement solutions that make daily processes easier for providers, staff, and leadership. I don't just create processes; I build systems that practice owners and their teams will actually use. My goal is to reduce administrative burden while improving operational consistency, accountability, and long-term sustainability. Services I provide: Provider credentialing, enrollment, and ongoing maintenance CAQH management and payer contracting support Practice workflow analysis and operational improvement SOP creation and documentation systems Medical administrative and executive support EHR implementation, organization, and workflow training Operations consulting and process improvement Whether you need help organizing existing systems, launching a new practice, improving workflows, or managing ongoing administrative operations, I can step in quickly, adapt to your environment, and deliver practical solutions that keep your practice moving forward. I'm detail-oriented, dependable, and proactive. I value clear communication, organized processes, and building systems that create lasting results, not just temporary fixes. I look forward to partnering with you and helping your practice operate more efficiently, so you can focus on delivering exceptional patient care.

  • Revenue Cycle Management
  • Insurance Verification
  • Healthcare Management
  • Medical Billing
  • Electronic Health Record
  • Process Improvement
  • Employee Onboarding
  • Project Management
  • Administrative Support
  • HIPAA
  • Medical Records
  • Preauthorization
  • Google Workspace Administration
  • Google Workspace
  • Notarization
  • Canva
Muhammad A.

Gujranwala, Pakistan

$40/hr
4.5
68 jobs

๐€ ๐ก๐ž๐š๐ฅ๐ญ๐ก๐œ๐š๐ซ๐ž ๐๐š๐ญ๐š ๐›๐ซ๐ž๐š๐œ๐ก ๐š๐ฏ๐ž๐ซ๐š๐ ๐ž๐ฌ $๐Ÿ•.๐Ÿ’๐Œ. ๐€ ๐Ÿ๐š๐ข๐ฅ๐ž๐ ๐„๐‡๐‘ ๐ข๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐จ๐ง ๐œ๐จ๐ฌ๐ญ๐ฌ ๐ญ๐ก๐ž ๐ฐ๐ก๐จ๐ฅ๐ž ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ. ๐ˆ ๐›๐ฎ๐ข๐ฅ๐ ๐‡๐ˆ๐๐€๐€-๐œ๐จ๐ฆ๐ฉ๐ฅ๐ข๐š๐ง๐ญ ๐„๐‡๐‘, ๐…๐‡๐ˆ๐‘ & ๐ญ๐ž๐ฅ๐ž๐ก๐ž๐š๐ฅ๐ญ๐ก ๐ฉ๐ฅ๐š๐ญ๐Ÿ๐จ๐ซ๐ฆ๐ฌ ๐œ๐ฅ๐ข๐ง๐ข๐œ๐ข๐š๐ง๐ฌ ๐š๐œ๐ญ๐ฎ๐š๐ฅ๐ฅ๐ฒ ๐ญ๐ซ๐ฎ๐ฌ๐ญ. I build healthcare platforms that pass the security review and the clinician's daily use, the two places most health software dies. I'm a HIPAA-compliant healthcare software developer with 8+ years delivering EHR, EMR, telehealth, and AI-powered health platforms, including work that helped one client close $๐Ÿ•๐Œ+ ๐ข๐ง ๐’๐ž๐ซ๐ข๐ž๐ฌ ๐€ ๐Ÿ๐ฎ๐ง๐๐ข๐ง๐ . Whether you need ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ ๐„๐‡๐‘ ๐๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญ, a HIPAA-compliant telehealth platform, or an Epic, Cerner, or athenahe ๐–๐ก๐š๐ญ ๐–๐ž'๐ฏ๐ž ๐ƒ๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ž๐ ๐‘๐ž๐ฆ๐จ๐ญ๐ž ๐๐š๐ญ๐ข๐ž๐ง๐ญ ๐Œ๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐  (๐‘๐๐Œ) / ๐‘๐“๐Œ / ๐‚๐‚๐Œ ๐ฉ๐ฅ๐š๐ญ๐Ÿ๐จ๐ซ๐ฆ monitoring thousands of patients, automated device sync (PAP machines, pulse oximeters, Apple Watch, Garmin, Fitbit, Oura), real-time compliance dashboards with risk stratification, and EHR integration. Includes a custom AI early-warning model (trained on 28,000+ patients, 0.96 AUC) flagging adherence failure weeks ahead, plus automated billing under 2026 CMS RPM/RTM/CCM codes. ๐๐ž๐๐ข๐š๐ญ๐ซ๐ข๐œ ๐ญ๐ก๐ž๐ซ๐š๐ฉ๐ฒ ๐„๐Œ๐‘ (๐Ž๐“/๐๐“/๐’๐“/๐€๐๐€) โ€” multi-tenant, FHIR-native SaaS built on Medplum for outpatient, in-home, and school-based care. AI-assisted clinical documentation, automated RCM (CMS-1500, Availity eligibility, claim-lifecycle tracking), built to ONC certification criteria. ๐’๐ฎ๐ง๐ง๐ฒ ๐“๐ž๐ฅ๐ž๐ก๐ž๐š๐ฅ๐ญ๐ก โ€” patient-facing telehealth platform plus custom healthcare CRM, in production. Patient self-scheduling, full lead lifecycle, bi-directional Juno EMR integration (REST API), dynamic RBAC with PHI audit logging, PIPEDA-compliant with Canadian data residency. ๐‚๐š๐ข๐ซ๐š๐ฌ๐ฎ ๐‡๐จ๐ฆ๐ž ๐‚๐š๐ซ๐ž โ€” end-to-end home-care operations platform, three mobile apps (React Native, iOS & Android) built for 10,000+ monthly visits. Electronic Visit Verification (EVV) with GPS clock-in/out and offline sync, Sandata Aggregator integration for 21st Century Cures Act compliance, automated payroll engine. ๐ฌ๐จ๐‡๐ž๐š๐ฅ๐ญ๐ก๐Ÿ๐ฎ๐ฅ โ€” FHIR-native personal and family health-record app (iOS & Android), rebuilt after a compliance audit to be Services Australia-approved, zero production outages since launch. ๐„๐Ÿ๐ฅ๐ž๐š โ€” remote safety and health-monitoring app for a Canadian LTE smartwatch โ€” vitals, fall/seizure detection with GPS alerts, geofencing, multi-guardian support. ๐๐ฅ๐ฎ๐ฌ: Epic and Cerner (Oracle Health) ๐’๐Œ๐€๐‘๐“ ๐จ๐ง ๐…๐‡๐ˆ๐‘ integrations, HIPAA-compliant teledermatology, AI clinical documentation and ๐’๐Ž๐€๐-๐ง๐จ๐ญ๐ž ๐ ๐ž๐ง๐ž๐ซ๐š๐ญ๐ข๐จ๐ง, LLM-powered clinical decision support, and intake/scheduling automation. Compliance, Covered From Day One HIPAA ยท PIPEDA ยท GDPR ยท HITECH ยท SOC 2 ยท ISO 27001 ยท FDA MDDS/SaMD ยท ONC ยท HL7 & FHIR (SMART on FHIR) ยท 21st Century Cures Act ๐“๐ž๐œ๐ก ๐’๐ญ๐š๐œ๐ค ๐…๐ซ๐จ๐ง๐ญ๐ž๐ง๐: React, TypeScript, Vue, Angular, Tailwind ๐๐š๐œ๐ค๐ž๐ง๐: Node.js, Python, Django REST, Express.js, GraphQL, OAuth Mobile: React Native, iOS, Android ๐ƒ๐š๐ญ๐š๐›๐š๐ฌ๐ž๐ฌ: MongoDB, PostgreSQL, MySQL, Firebase ๐€๐ˆ/๐Œ๐‹: OpenAI API, LLM integration, TensorFlow, PyTorch, NLP, Computer Vision ๐ƒ๐ž๐ฏ๐Ž๐ฉ๐ฌ: AWS, Docker, CI/CD, Microservices ๐’๐ญ๐š๐ง๐๐š๐ซ๐๐ฌ & ๐๐ฅ๐š๐ญ๐Ÿ๐จ๐ซ๐ฆ๐ฌ: HL7, FHIR, CDA, DICOM, ICD โ€” built on Medplum and OpenEMR, integrated with Epic, Cerner, athenahealth, and DrChrono. Let's turn your ๐ก๐ž๐š๐ฅ๐ญ๐ก๐œ๐š๐ซ๐ž ๐ข๐๐ž๐š into a ๐‡๐ˆ๐๐€๐€-๐œ๐จ๐ฆ๐ฉ๐ฅ๐ข๐š๐ง๐ญ, ๐…๐‡๐ˆ๐‘-๐ง๐š๐ญ๐ข๐ฏ๐ž product that clinicians actually use. Not just software that looks good in a pitch deck. Tap ๐ˆ๐ง๐ฏ๐ข๐ญ๐ž ๐ญ๐จ ๐‰๐จ๐› and let's build results, Not just code. #HIPAA Compliance #EHR/EMR Development #Healthcare Software Development #FHIR #HL7 #SMART on FHIR #Telehealth Development #Electronic Visit Verification (EVV) #Medical Billing Software #Patient Portal Development #HIPAA Compliant App Development #Healthcare API Integration #RBAC (Role-Based Access Control) #HIPAA Compliant Web Application #Medplum #AWS HIPAA Compliance #React Native #Node.js #Healthcare Compliance Consulting #Full Stack Development

  • Telemedicine
  • Medical Billing
  • Electronic Health Record
  • HIPAA
  • Machine Learning
  • API
  • Full-Stack Development
  • React
  • Node.js
  • Mobile App Development
  • Web Development
  • iOS
  • AI Development
  • Python
  • .NET Core

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What does an Epic systems medical software specialist do?

An Epic systems medical software specialist configures and optimizes clinical applications within the Epic electronic health record ecosystem to match specific hospital workflows. This role bridges the gap between clinical staff needs and technical system capabilities by translating complex care requirements into functional software builds. Specialists manage the full lifecycle of these applications, from initial design and testing to ongoing production support and user training. They ensure that digital tools like Epic Hyperspace and Epic Rover function reliably to support patient care operations without disrupting clinical routines.

  • Configure and build specific Epic application modules by analyzing detailed clinical workflow requirements and translating them into system settings. This work involves adjusting fields, rules, and interfaces within tools like Epic Hyperspace to match the exact documentation and order entry processes used by physicians and nurses. The specialist tests these configurations thoroughly to verify they meet safety standards and operational needs before any changes reach live patient care environments.
  • Troubleshoot and resolve technical issues reported by end users during daily hospital operations to maintain system stability and data integrity. When clinicians encounter errors in Epic Haiku or Epic Canto, the specialist investigates the root cause, whether it stems from user error, configuration gaps, or system bugs. They apply fixes or workarounds quickly to minimize downtime and document the resolution steps to prevent recurrence of similar problems in the future.
  • Create comprehensive training materials and workflow documentation that guide clinical staff on how to use new or updated Epic features effectively. This includes writing step-by-step guides for Epic Rover mobile workflows and leading training sessions that help nurses and doctors adopt new tools with confidence. The specialist also gathers feedback from these users to identify areas for further optimization, ensuring the software continues to support efficient patient care as medical practices evolve.

How to hire an Epic systems medical software specialist on Upwork

Step 1: Post a job

Define your clinical workflow needs and application scope to attract qualified analysts. The Job Post Generator powered by Umaโ„ข, Upwork's Mindful AI drafts a precise post from a few sentences describing your requirements. You can write a new post, update a saved draft, or reuse an existing post to start your search.

  • Specify the exact Epic modules requiring configuration, such as Hyperspace or Rover, to filter for relevant technical expertise.
  • List required certifications and prior go-live experience to verify candidates can handle complex clinical implementations.
  • Detail the patient care workflows needing optimization so applicants understand the operational context of their build tasks.

Step 2: Evaluate candidates

Review portfolios for documented Epic application builds and workflow documentation samples. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to highlight candidates who match your technical criteria.

  • Look for evidence of configured Epic functionality that aligns with your specific clinical department requirements.
  • Check for created training materials that demonstrate the ability to translate technical changes for end users.
  • Verify test resolution outputs that show how the candidate troubleshoots issues during production support phases.

Step 3: Interview your top choices

Discuss specific configuration challenges and clinical workflow integration strategies with your shortlisted candidates. Schedule and conduct interviews within Upwork Messages to receive an immediate transcript and summary after each conversation.

  • Ask how they translate complex clinical requirements into functional Epic application builds without disrupting care.
  • Request examples of troubleshooting steps taken to resolve critical system issues during a live rollout.
  • Evaluate their approach to creating user guidance that improves adoption of new Epic features.

Step 4: Agree on scope and begin work

Set clear milestones for application configuration, testing, and user training deliverables. Use Upwork Messages and the contract workroom for communication and project management, plus identity verification, payment protection, hourly tracking, and project funds for security.

  • Define specific Epic module configurations as billable milestones to track progress against clinical goals.
  • Require submission of workflow documentation and implementation notes before finalizing each project phase.
  • Establish metrics for user support guidance quality to measure the impact of the specialistโ€™s work.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring an Epic systems medical software specialist cost?

$500-$1,500 per project is a typical range for focused Epic systems medical software specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Workflow documentation

$500-$1,200/project

Entry-level to mid-level
  • Visual diagrams of clinical workflows
  • Step-by-step instructions for end users
  • Slides and handouts for staff education

Application configuration

$1,200-$2,500/project

Mid-level
  • Detailed requirements for system setup
  • Adjusted Epic application settings
  • Records of testing and verification steps

Testing and optimization

$2,500-$4,500/project

Mid-level to senior-level
  • Scenarios for validating system behavior
  • Documented bugs and resolution steps
  • Analysis of system speed and stability

Go-live support

$4,500-$7,000/project

Senior-level
  • Schedule for system rollout activities
  • Real-time troubleshooting during launch
  • Summary of initial operational performance

Complex integration

$7,000-$12,000/project

Expert-level
  • Design for connecting external systems
  • Code for data exchange between platforms
  • Verification of data protection standards

Frequently asked questions

Is hiring an Epic systems medical software specialist worth it?

For most businesses, yes: hiring an Epic systems medical software specialist is worthwhile. These specialists configure clinical applications to match your specific care workflows rather than forcing staff to adapt to generic settings. They resolve technical issues that disrupt patient care and document processes so your team operates consistently.

How do I evaluate Epic systems medical software specialist candidates?

Review their experience with the specific Epic modules your organization uses, such as Hyperspace or Haiku. Ask for examples of how they translated a complex clinical requirement into a working configuration and resolved post-go-live issues.

What deliverables should I expect from an Epic systems medical software specialist?

You should receive configured application functionality that meets your documented requirements along with workflow documentation. They also submit training materials for end users and test outputs that support go-live and production support.

Which tools does an Epic systems medical software specialist use?

These specialists work within Epic Hyperspace, Epic Hyperdrive, Epic Haiku, Epic Canto, and Epic Rover. They use these platforms to build, configure, and troubleshoot the clinical applications your staff uses daily.