Hire the Best Epic Systems Medical Software Specialists

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Chandan S.

Healthcare AI & Integration Architect | EMR | FHIR | HL7 | PACS| HIPAA

New Delhi, India
$18 per hour
51 jobs

I help healthcare organizations, startups, providers, and technology companies design, integrate, modernize, and build secure healthcare applications and platforms. My strength is combining healthcare domain expertise with hands-on solution architecture and full-stack engineering—from understanding clinical and business workflows to designing scalable architectures, integrating EHR/EMR systems, implementing AI, developing APIs, and deploying production-ready cloud solutions. I have successfully built simple MVPs to complex enterprise platforms across industries such as Healthcare, FinTech, Logistics, Marketplaces, and Social Platforms. ✅ Healthcare expert ✅ HIPAA compliance custom EMR/EHR development ✅ Interoperability - FHIR/HL7 ✅ PACS/DICOM ✅ LIMS ✅ Health Insurance & Claim Management ✅ HIPAA/GDPR ✅ Ready to start immediately! ✅ High Quality and strong Skills. Domain Expertise: Healthcare- HIPAA, HIX, EMR-EHR, PMS, FHIR, HEDIS, CCDA, EDI, ICD-10/11, CPT, SNOMED, Meaningful use (MU) 1,2,3, Compliance, HL7, Telehealth, Telemedicine, Homecare, m-Health, Medication/Care Management, Wearable integration, Medical Billing, Clinical Analytics, Insurance, Preventive, Wellness, Health risk assessment Experienced in integration of multiple EHR’s to the healthcare applications like GE Centricity, Allscripts, EPIC, iKnowMed, Cerner, Athena marketplace, eClinicalWorks, NextGen, Greenway etc. I have proficiency in the full life cycle of solution development (end to end) business requirements, functional and technical specifications, data modelling transactional and dimensional data, ETL, data analysis solutions, dashboards, scorecards, and reports. Using tools like Info Sphere Data Architect, Cognos Business Intelligence, IBM Cognos Report Studio, IBM Cognos Framework Manager. With a special focus on the US Healthcare Industry, I do provide wide range of services in the industry that can be summarized as follows: -- RCM -- Electronic Medical Record (EMR) Development -- Electronic Health Record (EHR) System Development -- Billing System, DICOM Viewer -- Healthcare Interoperability, -- HIPAA Consultancy, -- Meaningful use (MU) Certification, -- HL7 Messaging, -- CCDA, FHIR, HEDIS -- Telemedicine Our offerings ---------------- -HIT Software Development Service -LIMS for comprehensive lab workflow management -HIPAA Consultancy and HEDIS measures implementation. -Healthcare Interoperability Modules & HL7 Messaging (ADT, ORU, ORM, etc.) -EMR/EHR Systems -Certifications and Compliance (MU Certification) -Seamless Integration with Radiology, Laboratory, and Pharmacy Systems -Billing Management and EDI Processing Systems (EDI 837, 835, 270, 271, 276, 277, 999 etc.) -Medical Coding Database Management (ICD9, ICD10, SNOMED, RxNorms, NDC, LOINC, CPT, HCPCS, E/M, PQRS) -DICOM Viewer & PACS Solutions -Provider Networking & Credentialing -Tele-Health, Tele-Medicine, Remote monitoring -Mobile applications and device Integration In sync with the latest standards and technologies in the Industry, you can expect the excellence in all the aspect of IT Services & Solutions, be it Security (from HIPAA point of View), Turn Around Time (for innovative products), Cost-Effective, Industry-oriented, and User-Friendly.

Shamsa S.

HIPPA Certified Medical Biller\AR Specialist\RCM specialist

Rawalakot, Pakistan
$5 per hour
3 jobs
$1K+ total earnings

I am HIPPA compliant medical biller,AR & Billing specialist with 07 + years of cross-functional operations,revenue cycle and Medical billing experience in a US based healthcare billing company.I have sound knowleged of medical billing for medium to large healthcare clients.Over the years, i have been working with doctors of multiple specialties with multiple states by utilizing various software. My services list and resources listed below. Please feel free to contact me if you need my help. Specialization: ✅ Insurance Verification ✅ Medical Billing and coding ✅ Medical Scrubbing ✅ Credentialing PECOS/CAQH ✅ Appointment Setting/Scheduler ✅ Chat/Email Support ✅ Data Entry ✅ Medical Transcription Tools: ✅ Excellent Typing skill (35-50wpm). ✅ MS Office. ✅ Microsoft Excel. ✅ Google Docs. ✅ Google Spreadsheet. ✅ Dropbox. Job Responsibilities:  Patient Registration/demographics/insurance information  Checking patient eligibility and benefits verification  Creating and submitting clean claims to insurance companies. Weekly, monthly, annually billing and coding audit services. .  Obtaining prior and retro authorizations for services  Payments posting from ERA/EOB/websites and also patient payments.  Denials management  Aging report/Follow-up/Appeals  Handling patient calls regarding payments and billing records  Sending invoices to different offices and clients.  EDI 835/837 enrollment Specialties I have been working for are as follow: NEMT Ophthalmology  Urgent care  General Pediatric  Chiropractic  Physical Therapy  Psychiatric  Mental Health  Home healthcare  Family practice  Internal medicine  Cardiology  Radiology  Oncology  Pain Care  Pain Management Medical Billing software’s Office Allay  AdvancedMD  kareo  Docutap  ECW  Ethomas  CureMD  Athena  DrChrono  Collaborate  ChiroTouch (CT)  PracticeFusion  Practice Suite  TheraNest  ICANotes EHR/EMRs  Practice Fusion  Kareo EHR  AdvanceMD EHR  WebPT Insurance web portals that I have used:  CGS(Medicare) Caloptima Medicaid  WPS (Medicare)  Palmetto GBA (Medicare)  Noridian (Medicare)  Novitas (Medicare)  Navinet  Availity  UHC  Cigna  Optum  Payspan  Humana  Molina healthcare  Health First  HRSA uninsured Core Skills and Competencies  ICD-10 codes  CPT codes  HCPCS codes  Medical Terminology  Medicare and Medicaid Guidelines  Knowledge of Payer Reimbursement Characteristics and Billing Policies  Medical Documentation review and Auditing  Daily/Weekly/Monthly/Quarterly Reconciliation  Performs well with little\without supervision. Resources : I have all the resources available like USA Phone, Computers/Laptop & High-speed Internet Connection. Looking forward to hearing from you. Thanks!

Gaurav K.

Sr. Healthcare Full-Stack Developer | HIPAA | EHR/EMR | FHIR/HL7 | AI

Mohali, India
$25 per hour
29 jobs

I build secure, scalable healthcare software for organizations that need reliable EHR, telehealth, RCM, and AI solutions—not just another generic SaaS application. I’m a Senior Healthcare Full-Stack Developer and Software Architect with 15+ years of experience building HIPAA-conscious healthcare platforms, EHR/EMR integrations, telemedicine products, clinical workflows, patient-provider portals, and revenue cycle management systems. I bridge the gap between complex clinical requirements and robust engineering. Whether you are building a new Telemedicine portal, an RPM solution, or integrating GenAI to reduce provider burnout, I provide the architectural blueprints to ensure your product is audit-ready and secure. What I bring to your project: —Enterprise Telehealth & EMR: Architected HIPAA/GDPR compliant, multi-tenant end-to-end platforms. Building high-concurrency video consultation platforms, patient-provider communication portals, and virtual care workflows. —Interoperability Expert: Deep experience with HL7/FHIR R4, integrating custom platforms with Athena, DrChrono, and eClinicalWorks. —Revenue Cycle Management (RCM): Built end-to-end billing engines for mental health EHRs, including EDI 837/835/277 claim processing, denial management and clearinghouse integrations (ClaimMD, Availity, Change Healthcare). —AI-Powered Clinical Tools: Developed GenAI pipelines for clinical summarization, automated documentation, and symptom triage—directly reducing provider burnout. —Healthcare SaaS & Homecare: Architecting multi-tenant SaaS platforms for Homecare, Hospice, and Mental Health, ensuring strict data isolation and HIPAA/GDPR/PIPEDA compliance. Specialized in EVV (Electronic Visit Verification) and complex workforce scheduling for medical staffing agencies. —AI in Healthcare: Production-grade GenAI implementation for clinical documentation, patient interaction logs, and symptom triage to improve clinical efficiency by 30-40%. Core Technical Stack: Frontend: React, Angular, TypeScript, JavaScript, Flutter. Backend: .NET Core, C#, Node.js, ASP.NET, REST APIs. Cloud and DevOps: AWS, Microsoft Azure, Docker, CI/CD. Healthcare: HIPAA, HL7, FHIR, EHR/EMR, healthcare interoperability, RCM. AI: AI model integration, clinical documentation automation, summarization, and intelligent workflow tools. Why clients choose me: • Deep healthcare domain knowledge—not only software development experience. • Experience translating clinical and operational requirements into practical products. • Strong understanding of privacy, security, interoperability, and auditability. • Ability to contribute at both the architecture and implementation levels. • Clear communication and a product-focused approach. • Experience working with US and Canadian healthcare clients. Whether you are launching a new healthcare product, integrating with an EHR, modernizing an existing platform, or adding AI to a clinical workflow, I can help you turn the idea into a secure, scalable, production-ready solution. Send me a message with your product goals, current technology stack, and integration requirements. I’ll help you identify the right architecture and next steps.

Caroline M.

Clinical Operations Manager

Detroit, Michigan
$35 per hour
24 jobs
$200K+ total earnings

Work Summary: Experienced Nurse Manager with a comprehensive background in clinical supervision, call center operations, and patient care management across multiple healthcare settings. With extensive expertise in overseeing medical practice call center teams, patient scheduling, and clinical operations, I ensure seamless communication between patients, healthcare providers, and insurance companies to optimize patient care and satisfaction. In my role, I lead and supervise a team handling inbound and outbound calls for four clinics, ensuring efficient patient intake, processing, and follow-up. I manage scheduling with Primary Care Physicians (PCPs) and specialists, oversee medication refills, diagnostics, and ensure timely chart documentation and completion. I work closely with Workers’ Compensation, referral coordinators, and PCPs’ offices to facilitate referrals, authorizations, and diagnostic testing, ensuring smooth coordination of patient care. My clinical oversight extends to ensuring compliance with regulatory standards, including JCAHO and HIPAA, while monitoring Call Center performance metrics to identify areas for improvement. I provide hands-on leadership and training for new employees, particularly in Electronic Medical Records (EMR) systems such as Practice Fusion, Athena, Dr. Chrono, and eCW. Additionally, I manage pharmacy operations, including medication refills, and support the clinical team in ensuring efficient diagnostic testing and timely results. With a strong focus on patient satisfaction and quality care, I act as a liaison between patients and healthcare providers to ensure timely processing of referrals and insurance authorizations. I’m also responsible for staff recruitment, training, and retention, fostering a collaborative and patient-centered environment within the clinical operations team.. SKILLS Patient clinical care. EHR Documentation & Charting (Dr Chrono, eCW, Practice Fusion, Athena). Referral Coordination & Management (PCPs & Specialists offices). Clinical Care Coordination between pharmacies, diagnostic centers, referral hospitals, PCP offices, patient transportation, SNF Case Managers etc. Charting and Documentation (EMR). Medical records review/ Patient chart audits. Insurance Verification & Authorization (Availity, Insurance Carriers). Patient appointment scheduling/rescheduling,cancellation. JOB RESPONSIBILITIES -Use of EHR systems such as Dr Chrono, eCW, Athena, Practice Fusion, in clinical documentation Clinical care coordination in ensuring smooth patient transitions between healthcare providers, PCPs, specialists and monitoring patient outcomes Use of EMR systems in patient scheduling, rescheduling, cancellations, chart creations/updates Patient Advocacy through representing patients’ needs and ensuring they have access to the resources, treatments, and care they require such as social services, pharmacies, diagnostic and imaging centers, law offices (motor vehicle claims, LOP cases), specialist referrals etc Act as a liaison between patients and healthcare providers to facilitate referral processing, ensuring correct referral authorization numbers, correct office codes 99204 & 99214, allowable number of office visits and a satisfying range of Dates of Service. Train and mentor new employees on clinic’s best practices and the use of the electronic medical record (EMR) system in scheduling patient appointments, slack & G Suite in routing patient communication to doctors and using Voice Edge in making inbound and outbound calls. Leads and Supervises Call Center Operations for all inbound and Outbound calls to four clinics Leads and manages clinical operations for Sickle Cell Infusion department, guiding a team of Call Center agents in routing inbound call inquiries regarding prescription refills, pending diagnostics tests and results reporting, patient scheduling for follow up visits and infusion/IV administration. Directs and supervises patient scheduling in over four different clinical location sites (Florida_Hollywood, Tallahassee, Jacksonville, Orlando) ensuring that patients are scheduled with an in network providers and seen with by the correct Provider. Coordinates with Law Firms in processing Compulsory Medical Examination, Personal Independence Payment, Workers Compensation and Letter Of Protection clients appointments, retrieval of diagnostic tests for Provider visits, facilitating call conferences between Attorneys and Providers and coordinating with Clinical Front Desk Staff in ensuring all Law Firm client cases are completed

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What does an Epic systems medical software specialist do?

An Epic systems medical software specialist configures and optimizes clinical applications within the Epic electronic health record ecosystem to match specific hospital workflows. This role bridges the gap between clinical staff needs and technical system capabilities by translating complex care requirements into functional software builds. Specialists manage the full lifecycle of these applications, from initial design and testing to ongoing production support and user training. They ensure that digital tools like Epic Hyperspace and Epic Rover function reliably to support patient care operations without disrupting clinical routines.

  • Configure and build specific Epic application modules by analyzing detailed clinical workflow requirements and translating them into system settings. This work involves adjusting fields, rules, and interfaces within tools like Epic Hyperspace to match the exact documentation and order entry processes used by physicians and nurses. The specialist tests these configurations thoroughly to verify they meet safety standards and operational needs before any changes reach live patient care environments.
  • Troubleshoot and resolve technical issues reported by end users during daily hospital operations to maintain system stability and data integrity. When clinicians encounter errors in Epic Haiku or Epic Canto, the specialist investigates the root cause, whether it stems from user error, configuration gaps, or system bugs. They apply fixes or workarounds quickly to minimize downtime and document the resolution steps to prevent recurrence of similar problems in the future.
  • Create comprehensive training materials and workflow documentation that guide clinical staff on how to use new or updated Epic features effectively. This includes writing step-by-step guides for Epic Rover mobile workflows and leading training sessions that help nurses and doctors adopt new tools with confidence. The specialist also gathers feedback from these users to identify areas for further optimization, ensuring the software continues to support efficient patient care as medical practices evolve.

How to hire an Epic systems medical software specialist on Upwork

Step 1: Post a job

Define your clinical workflow needs and application scope to attract qualified analysts. The Job Post Generator powered by Uma™, Upwork's Mindful AI drafts a precise post from a few sentences describing your requirements. You can write a new post, update a saved draft, or reuse an existing post to start your search.

  • Specify the exact Epic modules requiring configuration, such as Hyperspace or Rover, to filter for relevant technical expertise.
  • List required certifications and prior go-live experience to verify candidates can handle complex clinical implementations.
  • Detail the patient care workflows needing optimization so applicants understand the operational context of their build tasks.

Step 2: Evaluate candidates

Review portfolios for documented Epic application builds and workflow documentation samples. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to highlight candidates who match your technical criteria.

  • Look for evidence of configured Epic functionality that aligns with your specific clinical department requirements.
  • Check for created training materials that demonstrate the ability to translate technical changes for end users.
  • Verify test resolution outputs that show how the candidate troubleshoots issues during production support phases.

Step 3: Interview your top choices

Discuss specific configuration challenges and clinical workflow integration strategies with your shortlisted candidates. Schedule and conduct interviews within Upwork Messages to receive an immediate transcript and summary after each conversation.

  • Ask how they translate complex clinical requirements into functional Epic application builds without disrupting care.
  • Request examples of troubleshooting steps taken to resolve critical system issues during a live rollout.
  • Evaluate their approach to creating user guidance that improves adoption of new Epic features.

Step 4: Agree on scope and begin work

Set clear milestones for application configuration, testing, and user training deliverables. Use Upwork Messages and the contract workroom for communication and project management, plus identity verification, payment protection, hourly tracking, and project funds for security.

  • Define specific Epic module configurations as billable milestones to track progress against clinical goals.
  • Require submission of workflow documentation and implementation notes before finalizing each project phase.
  • Establish metrics for user support guidance quality to measure the impact of the specialist’s work.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring an Epic systems medical software specialist cost?

$500-$1,500 per project is a typical range for focused Epic systems medical software specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Workflow documentation

$500-$1,200/project

Entry-level to mid-level
  • Visual diagrams of clinical workflows
  • Step-by-step instructions for end users
  • Slides and handouts for staff education

Application configuration

$1,200-$2,500/project

Mid-level
  • Detailed requirements for system setup
  • Adjusted Epic application settings
  • Records of testing and verification steps

Testing and optimization

$2,500-$4,500/project

Mid-level to senior-level
  • Scenarios for validating system behavior
  • Documented bugs and resolution steps
  • Analysis of system speed and stability

Go-live support

$4,500-$7,000/project

Senior-level
  • Schedule for system rollout activities
  • Real-time troubleshooting during launch
  • Summary of initial operational performance

Complex integration

$7,000-$12,000/project

Expert-level
  • Design for connecting external systems
  • Code for data exchange between platforms
  • Verification of data protection standards

Frequently asked questions

Is hiring an Epic systems medical software specialist worth it?

For most businesses, yes: hiring an Epic systems medical software specialist is worthwhile. These specialists configure clinical applications to match your specific care workflows rather than forcing staff to adapt to generic settings. They resolve technical issues that disrupt patient care and document processes so your team operates consistently.

How do I evaluate Epic systems medical software specialist candidates?

Review their experience with the specific Epic modules your organization uses, such as Hyperspace or Haiku. Ask for examples of how they translated a complex clinical requirement into a working configuration and resolved post-go-live issues.

What deliverables should I expect from an Epic systems medical software specialist?

You should receive configured application functionality that meets your documented requirements along with workflow documentation. They also submit training materials for end users and test outputs that support go-live and production support.

Which tools does an Epic systems medical software specialist use?

These specialists work within Epic Hyperspace, Epic Hyperdrive, Epic Haiku, Epic Canto, and Epic Rover. They use these platforms to build, configure, and troubleshoot the clinical applications your staff uses daily.