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By day I work full time as a Customer Relations Officer in a public insurance environment. I am skilled in the research and investigation of complaints with a focus on detail and the ability to communicate findings in a way that encourages understanding and acceptance. You can count on me to meticulously record and document files with relevant data and supportive information. Working with impatient or frustrated customers is what I do day in and day out, so I thrive working under pressure and can manage my time and prioritize effectively. I am also an experienced typer and freelance transcriptionist with an average typing speed of 99 wpm with 99% accuracy, which comes in handy for opportunities requiring transcription and data entry. I founded a small business in the children's secondhand space and from that I have experience with Shopify and content creation. I'm always eager to continue building on my current strengths and learning additional skills.

I am an interpreter/translator/transcriptionist with experience in: • Academic translation (KOR-ENG bidirectional) • Audio transcription (in both Korean and English) • Over the phone consecutive interpretation (medical/legal/hospitality/finance) If you are looking for someone reliable and punctual, with emphasis on accuracy, I can help.

As a medical transcriptionist I able to utilize the medical knowledge that I have gained to transcribe accurate and professional documents. I also have experience in general transcription and in doing interview type projects.

Welcome to my profile! I am a dedicated and hardworking individual driven by a passion for language and communication. With a trilingual background in English, French, and Creole, coupled with a robust foundation in writing and administration, I am eager to contribute my diverse skill set to your projects. Professional Services: Copywriting: Crafting compelling and engaging content tailored to your needs. Creative Writing: Expressive and imaginative writing to captivate your audience. Transcribing and Captioning: Meticulously transforming spoken words into written form, including captioning services. Interpretation and Translation: Bridging linguistic gaps to ensure seamless communication. Technical Writing: Translating complex concepts into clear, accessible language. Human Resource Experience: Understanding and navigating HR processes with efficiency. Graphic Design: Business Cards, Posters, Card Invitations, Marketing Announcements, and Email Designs. Software Proficiency: Microsoft Office (Word, Excel, PowerPoint) Adobe (Photoshop, Camtasia, iMovie for Video Editing) Slack, Google Workspace, Canva Skills: Communication: Clear and effective communication in multiple languages. Data Entry: Accurate and timely data input. Typing: Fast and efficient typing skills. Grammar and Spelling: Strong command of language fundamentals. Lecture Notes and Essay Writing: Academic writing expertise. Transcription: General, Legal, and Medical transcription services. Research: Thorough research skills for comprehensive project support. Administrative Support: Streamlining administrative tasks for increased efficiency. Proofreading, Editing, and Revising: Ensuring polished and error-free content. Subtitles: Adding a visual dimension to your video content. Logos: Creating visually appealing and brand-aligned logos. Active Listening: Attentive and perceptive listening skills. Email Communication and Scheduling: Efficiently managing correspondence and schedules. Organization: Structuring tasks and information for optimal productivity. I am enthusiastic about the opportunity to contribute to your projects and leverage my skills to help you achieve your goals. Let's collaborate and create something exceptional!

As an English speaking transcriptionist from Ontario, Canada, I've had the privilege to expand my portfolio by working with fantastic people from all over the world. This diversity has given me invaluable experience with different topics, formats, and purposes. In my personal opinion, my best assets are; my emphasis on honest communication ensuring I understand what's required and eliminating problems rather than fixing them later. My eye for detail when producing and editing my files, and my careful attention to confidentiality to ensure clients are comfortable trusting me with their tasks. Looking forward to whatever new and exciting opportunities may present themselves, and looking forward to connecting with you soon!

I'm an independent copy editor with a decade of professional experience. I've worked in newsrooms, grassroots movements, public affairs, government relations, e-learning, startups, nonprofits, and for plenty of individuals. I take accuracy seriously, and I genuinely take pride in giving critical work the critical attention it deserves. Whether you need serious structural guidance on a major project or just a second set of eyes to make sure your work is error-free, I can help! I'm returning to Upwork after finishing up some local work off-platform, so please excuse the older dates on my recent projects here. I'm a native Canadian English speaker, but can easily work with American or British English--or any other variant, as long as I have a style guide to follow. I'm also a speedy typist and a reliable transcriptionist, and would be happy to help with projects big or small. If you aren't sure if your job is the right fit for whatever reason, feel free to reach out and ask! **I do NOT work on projects that are plagiarized or AI-generated, or projects intended for use in training AI software or language models. This is not negotiable.**