Hire the Best Career Coaches in Toronto, ON

I help people get jobs in customer success. My approach to resumes differs from your average writer, this strategy is geared 100% towards landing more interviews and is meticulously crafted based on keyword visibility and modern design. 🔑 Analyzing industry related keywords to position you as the BEST candidate possible 💣 Showcasing IMPACT by prioritizing achievements over “responsibilities” ✔️ Optimizing your resume to pass the infamous “ATS” 🔥 Formatting content to be aesthetically pleasing 🔎 Ensuring proper grammar, punctuation, and flow A former team lead of customer success management at a Toronto SAAS company. I led a team of 9 customer success manager. Importantly, I have hired 15 people (i..e, support, onboarding team, account managers), created onboarding process, customer journeys, email outreaches, health scores, CSM scripts, playbooks for churn and renewals. I currently am a Key Enterprise customer success managers for the largest E-Commerce companies in Europe and Middle East Key Enterprise Customer Success Manager - Recharge ● Held the largest portfolio across 25 account managers, with an annual revenue of 50 million USD ●Managed 35 key accounts across Europe with 0 churn in 12 months ● Secured 15 contracts worth 50 million to 200 million USD with C-suite executives ● Developed product roadmap to increase EU company revenue (i.e., currency, language, payment processors) ● Established customer advisory board in Europe to shape product road map ● Revived company presence and merchant relationships throughout Europe following severe neglect ● Mentored 3 junior account managers in bi-weekly meetings to improve best practices and strategic advisement ● Established account manager best practices in data hygiene, Salesforce, notes, and call recording Enterprise Success Manager - Pencil • Managing 50+ accounts (Fortune 500 Enterprise accounts) and owning entire customer portfolio • Conduct recurring business reviews, identify up-sell opportunities, and manage customer renewals. • Owning entire customer lifecycle post sales • Established new service offering to increase client LTV 50% • Established standardized kickoff scripts for consistent customer experience • Direct the efforts of diverse groups to achieve program goals and objectives, including internal cross-functional teams, Product, Creative, Engineering, and 3rd party partners • Works progressively with sales and marketing team to identify customer growth areas, exploit strategic advantages, and build value for existing customers • Currently executing a project to create a customer journey map to affect time to value, value progression, and customer sentiment Customer Success Team Lead - OneLocal • Directly managed 7 CSM's remotely in UK, Canada, South America • Developed scalable process for new user on-boarding and ongoing training. • Create scripts for CSM's to enable scalable processes and consistent customer experience • Lead training sessions to continue to strengthen and develop the CSM team's core skills. • C-suite and Investor relationships for the company • Establishing a customer advisory board with product team to navigate road map • Work with the product and developer team to design, implement and improve-app user experience. • Creation and implementation of multiple customer journeys across the product suite. • Collaborating with the sales team to support company growth (case studies, referrals, training) • Own ultimate responsibility for the customer’s retention and expansion success with enterprise and Senior Customer Success Manager •Responsible for managing a portfolio comprised of 200+ small business clients and enterprise clients •Maintained client relationships to ensure adoption, retention, and expansion of SAAS products. •Carried monthly quota of churn and expansion. •Average churn of 3.7% across 6 months. •Aided in training new customer success team members on process and product•Responsible for managing a portfolio comprised of 200+ small business clients and enterprise clients •Maintained client relationships to ensure adoption, retention, and expansion of SAAS products. •Carried monthly quota of churn and expansion. •Average churn of 3.7% across 6 months. •Aided in training new customer success team members on process and product

🚀 Get Hired. Get Paid. Get Ahead. The hiring market is broken—but that doesn’t mean you have to struggle. 💥 Only 1-2% of applications lead to an interview. 💥 75% of resumes get rejected before a recruiter even sees them. 💥 The average job search takes 3-6 months—often with hundreds of applications. 🚀 That’s where I come in. I don’t just help you change the resume—I help you get hired. HOW? 📄 ATS-Proof Resumes & LinkedIn Optimization (Get Noticed, Not Ghosted) Your resume isn’t just a document—it’s your ticket to an interview. And if it’s not optimized, it’s going straight into the rejection pile. I crafted 100s powerful, ATS-proof resumes and LinkedIn profiles that: ✅ Pass automated filters and land in front of hiring managers ✅ Position you as the top candidate in your field ✅ Turn views into interview requests 🔥 Clients using my resumes land interviews at top companies—fast. 🎯 Interview Coaching & Career Strategy (From First Call to Final Offer) Getting an interview is one thing. Acing it and negotiating a top offer? That’s another game entirely. I prepare you with: ✅ Mock interviews that sharpen your answers and eliminate nerves ✅ Salary negotiation tactics to get you paid what you're worth ✅ A career roadmap to land you in high-value, high-paying roles 🚀 A great resume gets you noticed. A great interview gets you HIRED. 🔥 The Secret Sauce: AI-Powered Job Search & Applications (Your Competitive Edge) Most job seekers waste months applying to hundreds of jobs—with little to show for it. Why? Because they’re playing the game wrong. I offer my clients a proven AI-driven system to: ✅ Find the best roles based on your skills and goals ✅ Apply on your behalf with laser-focused precision ✅ Fast-track you to interviews instead of wasting time 🔥 96% of my clients using this service land interviews. 💰 I back it up with a guarantee: If you don’t get an interview in 2 months, you get a full refund. ⏳ Stop Applying. Start Interviewing. Most job seekers are spinning their wheels, sending dozens of applications daily with no results. Not my clients. I don’t just help you apply—I help you get hired. 🔥 Ready to land your next role faster? Let’s talk.

Your resume is the single most important tool in advancing your career often your only chance to communicate your value directly to a hiring manager and prove you have what it takes. Unfortunately, many so-called “resume writers” offer quick fixes without a real understanding of what works. They often lack the strategy and insight needed to truly enhance your resume, which can cost you time, money, and missed opportunities. I take a different approach. Now serving clients across North America, I combine deep industry knowledge with an understanding of local hiring. ⭐️⭐️⭐️⭐️⭐️ “Isa is always ready to accept new work and challenges and has helped me move in a direction that has helped me grow career-wise. He is a great Career Coach and Resume Writer. I will surely recommend him to others with high standards and will come back to him for more work." ✅ Capture interest. ✅ Tell your story in a gripping way. ✅ Convert interviews. I will assist you in developing a professional resume that will stand you out. █▓▒░░========== 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 I am a creative and articulate writer and HR Generalist Expert, with grounded knowledge and practical approach, gained as regards what recruiters and hiring leaders seek. I possess well-refined proficiency in developing ATS (Applicant Tracking System) compliant resumes, optimizing LinkedIn profiles, creating position-specific/generic cover letters, and developing custom-designed resume templates. I possess 10 years of collective experience as a corporate recruiting leader, resume writer, creative writer, article writer, editor, proofreader, translator of visual stories into words, and executing general writing projects. I have gained successful exploits working with clients from entry-level to executives, and CEOs within a small, medium, large, and mega recognized corporations. A few of them include: ✔️ Apple ✔️ Amazon ✔️ Microsoft ✔️ NVIDIA Corp. (NVDA) ✔️ Facebook ✔️ Salesforce ✔️ Merrill Lynch / Bank of America ✔️ Walt Disney Corporation ✔️ HCA Healthcare ✔️ And so many more... █▓▒░░============= 𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 =========░░▒▓█ Being qualified for a job doesn’t necessarily guarantee that you would be hired, as a skilled resume writer with a history of conceptualizing innovative written engagements in a bid to gain an audience, I will help you stand out from other applicants. It takes recruiters about 10 seconds to decide if you are the candidate for the job or not, I will ensure your resume is selected as it would be uniquely developed without a cliché approach. Below are a few steps I employ to develop an irresistible portfolio: ☑️ Develop a unique branded, candidate profile that highlights your value ☑️ Restructure your tasks into commanding achievement statements ☑️ Tailor experiences gained into a story that qualifies you for target roles ☑️ Properly tailor your resume/cover letter with emphasis on job-specific keywords ☑️ Professional job application-related write-ups e.g., ATS-friendly designs, Biography, LinkedIn optimization, Statement of Purpose etc. █▓▒░░====== 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 Here are a few of my client results: 💰 Sajid 𝐦𝐚𝐤𝐞𝐬 over $80𝐊 𝐚𝐭 𝐡is 𝐝𝐫𝐞𝐚𝐦 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 after failing to get interviews before my help 💰 David had cold feet working with me at first, I convinced him to give me a try and invest in his future which he did, he went on to secure three interviews and a job as a Scrum Master at Microsoft 💰 Rachel used my services and now she’s a Business Development Manager at Amazon 💰 Ryan finished a Graduate program and reached out to me for entry-level positions, he got 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐣𝐨𝐛 𝐨𝐟𝐟𝐞𝐫𝐬 in his field of choice █▓▒░░========= 𝐓𝐞𝐬𝐭𝐢𝐦𝐨𝐧𝐢𝐚𝐥𝐬 ===========░░▒▓█ See the work history below for more testimonials. "Thanks for your wonderful assistance in turning my resume into something unique. I feel more confident applying with this new resume and I loved how you were diligent with all inquiries made. Thanks, and I highly recommend your services and will be working with you again for other gigs." Karen from Canada "This was my 2nd time using this writer. The 1st time was for me and the 2nd time was for my daughter. I received the same service...fast, responsive, thorough and excellent work both times. I’ve recommended him to my colleagues and I will continue to do so!" Fisher from the United States 𝐅𝐞𝐞𝐬 ===░░▒▓█ I work on a flat rate basis for resume writing. ☑ Resume Only: $100 ☑ Resume + Cover Letter: $150 ☑ Resume + Cover Letter + LinkedIn Rewrite/Optimization: $200 🚨 𝐅𝐫𝐞𝐞 𝐑𝐞𝐬𝐮𝐦𝐞 𝐑𝐞𝐯𝐢𝐞𝐰 🚨 I offer free resume reviews where I carefully explain the steps I’d take to make you secure the position you have in mind. █▓▒░░ 𝐖𝐚𝐧𝐭 𝐓𝐨 𝐖𝐨𝐫𝐤 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫? I'd love to be a part of your success story by working on this project! Click the "Invite" button at the top and tell me more about your background and current needs. I look forward to hearing from you.

With over a decade of experience in Human Resources, specializing in talent acquisition, employer branding and learning and development, I am truly passionate about taking on new and exciting challenges. I am excited to offer my services in the below categories - Interview training and preparation - Resume reviews - Career Coaching - Career navigation Apart from that I am also available for - HR Policy reviews - Employee Handbook Reviews - HR Operations Streamlining - Internal Policy Review - HR Strategy and Planning Regular communication is important to me, so let’s keep in touch. Don't hesitate to drop a note and I look forward to working with you.

Unlock Your Career Potential with Expert Job Search Coaching Are you ready to elevate your career and secure the opportunities you've been striving for? With over 20 years of experience in communications, executive branding, and strategic outreach, I specialize in guiding professionals like you through a meticulous, results-driven job search process. What I Offer: - Personalized Job Search Strategy: Tailored to your unique skills, aspirations, and career goals, ensuring you feel empowered and in control of your journey. - Compelling Personal Branding: Enhance your marketable skills and build an impactful online presence to stand out in today's competitive job market. - Reverse Recruitment Expertise: I specialize in securing interviews for high-value opportunities by identifying and targeting the right recruiters, positioning you as a standout candidate, and inspiring recruiter action that leads to results. Why Choose Me: - Proven Success: My comprehensive and effective approach has consistently helped clients unlock their full career potential. - Client-Centric Focus: Your satisfaction is my mission. I'm dedicated to providing an unwavering commitment to service excellence, strategic outreach, and tangible outcomes. - Collaborative Partnership: Together, we'll craft a step-by-step plan, mapping out the exact actions to take and in what order, ensuring clarity and confidence throughout your job search. Let's open doors to the opportunities you've been striving for—together. Contact me today to take charge of your career and move it to the next level.

I am Jermaine Brown, a seasoned Talent Acquisition Specialist with a proven track record of helping professionals achieve their career goals. My expertise lies in transforming resumes, optimizing LinkedIn profiles, and offering personalized career coaching or outplacement services for businesses restructuring their workforce that aligns with individual or corporate transition needs. At JB Career Solutions, I focus on crafting modern, ATS-compliant resumes, writing compelling cover letters, and providing in-depth LinkedIn updates that make you stand out to recruiters and hiring managers. Whether you need a basic resume refresh or a comprehensive career coaching package, I offer services that cater to every stage of your career journey. With over a decade of experience in recruitment and HR, I have honed my ability to understand what hiring managers are looking for and how to position you for success. Let me help you transform your career and unlock new opportunities with services tailored to your needs. Services Include: Professional Resume Writing Customized Cover Letters LinkedIn Optimization & Networking Tips Career Coaching Sessions Personalized Job Search Strategies Outplacement Services for Employers Ready to take the next step in your career? Are you an organization that wants to set up talent for success? Let’s connect and transform your career today.