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⭐⭐⭐⭐⭐ Top Rated IT & Technical Support Specialist 🏆 Top Rated Freelancer ✅ 100% Job Success ✅ 55+ Successfully Completed Projects ✅ Fast Response & Reliable Communication Need fast, reliable, and professional Remote IT Support? I help businesses and individuals solve Windows, macOS, printer, networking, software installation, gaming PC, and computer performance issues through secure remote support. Whether you're facing technical problems, system crashes, printer errors, slow performance, or network issues, I provide efficient solutions that get your devices back to peak performance. With years of hands-on experience in IT Support, Computer Repair, Windows Administration, and Network Troubleshooting, I focus on providing permanent solutions rather than temporary fixes. Every issue is carefully diagnosed to ensure your computer runs smoothly, securely, and reliably. 🛠 Services I Offer ✔ Remote IT & Technical Support ✔ Windows 10 & Windows 11 Troubleshooting ✔ macOS Support ✔ Computer & Laptop Repair ✔ Custom Windows ISO Creation ✔ Windows Installation & Reinstallation ✔ Software Installation & Configuration ✔ Driver Installation & Updates ✔ Printer Installation & Network Printer Configuration ✔ Wi-Fi & Network Troubleshooting ✔ Virus & Malware Removal ✔ Blue Screen (BSOD) & Windows Error Fixes ✔ System Performance Optimization ✔ Gaming PC Optimization ✔ Hardware Diagnostics ✔ Windows Updates & Upgrade Issues ✔ Secure Remote Support using TeamViewer & AnyDesk 🖥 Custom Windows Builds I create customized Windows installations designed for businesses, gamers, developers, offices, educational institutions, and personal users. Each Windows build is professionally optimized for speed, stability, security, and reliability while removing unnecessary software and background processes that reduce performance. Whether you need a lightweight Windows installation, integrated drivers, unattended setup, gaming optimization, or a fully customized deployment, I can create a Windows build tailored specifically to your requirements. 🌟 Why Clients Choose Me ✔ Top Rated Freelancer ✔ 100% Job Success ✔ Fast Response Time ✔ Professional Communication ✔ Secure Remote Sessions ✔ Reliable Troubleshooting ✔ Long-Term Technical Solutions ✔ Attention to Detail ✔ Client Satisfaction is My Priority If you're looking for a dependable IT Support Specialist who can resolve Windows, Mac, printer, networking, gaming PC, software installation, or computer repair issues quickly and professionally, I'm ready to help. Send me a message today, and let's get your systems running smoothly.

As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes. My approach is simple: 👉 Maximize uptime 👉 Strengthen security 👉 Enhance user experience 👉 Deliver consistent, proactive IT support 🔹 Core Areas of Expertise ☁️ Cloud & Modern Workplace Microsoft 365 / Office 365 Administration Exchange Online, Teams, SharePoint, license management, and tenant optimization. Exchange Online Migration Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime. Azure Cloud Services Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization. Azure Active Directory (AAD) Secure identity management with Conditional Access, MFA, SSO, and role-based access. Microsoft Intune / Endpoint Manager Device compliance, security baselines, configuration profiles, app deployment, and mobile device management. Windows Autopilot Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness. Email Security Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow. G Suite / Google Workspace Setup, migration, administration, and workflow improvements. 🏢 On-Premises Infrastructure Windows Server (2003–2025) – Installation, configuration, patching & optimization Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening RDS (Remote Desktop Services) – Secure remote access setup WDS (Windows Deployment Services) – Automated OS deployment File, Print & Application Servers – Centralized, secure, and optimized configurations Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments 🔒 Network & Security Solutions Firewall Configuration & Management Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention. Azure Security Center & Microsoft Defender Threat analytics, vulnerability management, secure score improvements, and compliance enforcement. Backup & Recovery Solutions DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning. Access Control & System Hardening BitLocker, GPO security, RBAC, and best-practice-driven security design. ⚙️ Additional Skills Server & Network Performance Optimization Virtualization & Hybrid Cloud Integrations (On‑prem + Azure) Incident, Problem & Change Management (L1/L2/L3) Root Cause Analysis & Long-term Fix Implementation 🚀 Why Work With Me? ✔️ 12+ years of real-world IT experience ✔️ Strong Microsoft 365 & Azure technical background ✔️ Proven ability to design secure, stable & high-performing infrastructures ✔️ Excellent communication, documentation, and client service ✔️ Commitment to reliability, transparency & continuous improvement 🤝 Let’s Work Together Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment. 📩 Let’s connect and elevate your IT infrastructure to the next level.

I've been working in Microsoft endpoint management for over 7 years, and Intune is what I know best. I've built MDM and MAM environments from scratch, helped MSPs get their device management under control, and cleaned up more than a few messy Intune deployments along the way. What I actually do day to day: • Intune and Endpoint Manager: device enrollment for BYOD and corporate devices, compliance policies, configuration profiles, app deployment, and full Autopilot rollouts • Entra ID: Conditional Access, hybrid join, MFA, SSPR, and Privileged Identity Management • Microsoft Defender for Endpoint: onboarding, threat policies, attack surface reduction, endpoint detection • Microsoft 365 security: DLP, Purview, sensitivity labels, Defender for Office 365 • PowerShell automation: bulk enrollment, compliance reporting, user provisioning, policy backup and restore • Apple and Android MDM: Apple Business Manager, DEP, supervised mode, Android Enterprise • Cloud migrations: mailbox migrations, SharePoint and OneDrive setup, Teams adoption I've worked with clients in healthcare, finance, legal, and SMB sectors across the US, UK, Saudi Arabia, and Australia. Whether it's setting up Intune for a 50 person company from scratch or fixing a broken Autopilot profile at 2am for an MSP client, I get it done. If you need someone who knows the difference between a device configuration profile and a security baseline without googling it mid call, let's talk. I'm mostly focused on long term contracts and retainer work right now, so feel free to reach out directly or send an interview invite. I typically respond within a few hours.

I am a senior Microsoft Cloud Architect with more than 16 years of experience designing, securing, and automating environments built on Microsoft 365, Azure, Microsoft Entra ID, and Microsoft Intune. I help organizations modernize their stack with Zero Trust principles, Windows 11 and Cloud PCs, Intune Suite capabilities, and Microsoft 365 Copilot so they get secure, automated, and measurable outcomes, not just configurations. Top Rated Plus, 100 percent Job Success, Over $100k earned on Upwork. Clients bring me in when they need someone who can own complex architecture, clean up half finished projects, or provide ongoing expert support across the Microsoft ecosystem. Current Focus Areas: 1. Identity, Zero Trust, and Secure Access Microsoft Entra ID design, Conditional Access, MFA, identity lifecycle, role based access, and Just in Time access. Entra P1 and P2 based identity security, Entra Suite integrations, and alignment to Zero Trust access patterns. Secure access to Microsoft 365, line of business apps, and SaaS using modern authentication, device trust, and least privilege. 2. Endpoint Management with Microsoft Intune and Intune Suite Full Intune tenant build out, Windows 11 enrollment, Autopilot, configuration profiles, compliance, and update rings. Intune Suite add ons, including Endpoint Privilege Management (EPM) and advanced endpoint security capabilities to reduce local admin rights and enforce least privilege at scale. Co management and migration paths from Configuration Manager to cloud attach or full Intune. 3. Microsoft 365, Copilot, and Collaboration Microsoft 365 tenant design and cleanup, Exchange Online, OneDrive, Teams, and SharePoint Online. Information architecture, permissions, and automation for SharePoint and OneDrive migrations from on premises file servers and legacy systems. Microsoft 365 Copilot adoption, governance, and integration into daily work in Word, Excel, PowerPoint, Outlook, Teams, and Power BI, including new Microsoft 365 Copilot app and Microsoft 365 Premium subscription offerings. 4. Security, Defender, and Compliance Hardening Microsoft 365 and Azure using Defender for Office, Defender for Endpoint, and identity based protections. Planning and implementing controls that align with the newer Microsoft Defender Suite and Microsoft Purview Suite naming for E5 customers. Practical security baselines, security score improvements, and realistic monitoring that IT teams can maintain. 5. Azure Infrastructure, Apps, and AI Integrations Azure landing zones, networking, virtual machines, storage, and PaaS services for line of business applications. Tenant to tenant or subscription to subscription resource migrations, including App Service, databases, and identities. Working with Azure AI and Microsoft 365 Copilot scenarios, including AI agents, Copilot Studio Lite, and Graph API integrations into portals, dashboards, and workflows. Clients typically hire me for: Greenfield Microsoft 365 and Azure builds for growing companies that want best practices from day one. Intune plus Intune Suite implementation to standardize and secure Windows 11 devices, with Autopilot and Zero Trust enrollment flows. On premises file server and legacy SharePoint migrations to modern SharePoint Online, OneDrive, and Teams with clean permissions and automation. Hybrid identity projects that connect on premises Active Directory to Microsoft Entra ID, including secure Conditional Access and device trust. Microsoft 365 Copilot enablement, policy and governance setup, and real use case design for leaders, finance, operations, and IT. Azure resource consolidation and tenant to tenant migrations when companies merge, split, or need cost and security optimization. Creation of automation using PowerShell, Power Automate, and the Microsoft Graph API to eliminate repetitive administrative work. How I Work: Consultative approach: I help clarify requirements, identify risks, and design a realistic roadmap before touching production. Transparent communication: Clear documentation, status updates, and straightforward explanations of tradeoffs. Operational focus: I design solutions that your internal IT team can support long term, with runbooks, handover sessions, and sensible guardrails. If you need a trusted Microsoft cloud expert to design, stabilize, or modernize your environment, I am available for both project based work and ongoing advisory support. Share a brief summary of your environment and goals, and I can propose a concrete approach and starting scope.

Expert Systems Administrator with 15+ years managing 200+ server environments, specializing in Windows Server, VMware, Azure, and Active Directory. I deliver reliable, secure IT solutions, optimizing performance and reducing downtime using tools like Veeam and Fortinet. Certified in MCTS, MCSE, Azure AZ-900, and A+, I ensure seamless infrastructure support for businesses.

Experienced IT Technician | Microsoft 365, Networking, Remote Support I'm a Level 2 IT Support professional with over 7 years of experience in managing Microsoft 365 environments, troubleshooting complex networking issues, and delivering high-quality remote technical support. Core Skills: Microsoft 365 Administration (Exchange, Teams, SharePoint, Intune) VPN, DNS, DHCP, and Firewall configuration PowerShell scripting for automation Windows 10/11, Azure AD, Entra ID Remote support tools: AnyDesk, TeamViewer, Quick Assist I’ve worked with organizations from startups to enterprises, always focusing on fast issue resolution and detailed documentation. If you're looking for someone to step in and solve IT problems with little hand-holding — I’m your guy. Let's talk about how I can help keep your systems secure, optimized, and running smoothly