Microsoft 365 Architect | Exchange Online | Intune | Entra ID | Defender | Purview
Helping businesses securely migrate, manage, and optimize Microsoft 365 environments.
Hello, I'm Kesavan, a Microsoft Certified Microsoft 365 and Security Specialist with experience helping organizations modernize their IT environments using Microsoft technologies. I work with businesses of all sizes, from small organizations to enterprise environments, delivering secure, reliable, and scalable Microsoft 365 solutions.
My focus is helping clients improve security, simplify administration, strengthen compliance, and maximize the value of their Microsoft 365 investment.
Services I Provide
Microsoft 365 Deployment, Administration & Migrations
• Microsoft 365 tenant setup, configuration, and management
• Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive administration
• Migrations from Exchange Server, Google Workspace, GoDaddy, Zoho, and other platforms
• User onboarding, licensing, and Microsoft 365 optimization
Microsoft Intune & Endpoint Management
• Microsoft Intune deployment and configuration
• Windows Autopilot implementation
• Device compliance and security policies
• Mobile Device Management (MDM) and Mobile Application Management (MAM)
• Application deployment and endpoint security management
Identity & Access Management
• Microsoft Entra ID (Azure AD)
• Multi-Factor Authentication (MFA)
• Conditional Access Policies
• Privileged Identity Management (PIM)
• Hybrid Identity and Azure AD Connect
Security & Compliance
• Microsoft Defender for Endpoint, Office 365, and Defender XDR
• Microsoft Purview Information Protection and Data Loss Prevention (DLP)
• Sensitivity Labels, Retention Policies, and Compliance Solutions
• Security Assessments and Microsoft Secure Score Improvement
• Security hardening and best-practice implementation
Technical Support & Consulting
• Microsoft 365 troubleshooting and administration
• Exchange Online mail flow and migration support
• Teams, SharePoint, and OneDrive support
• Security and compliance consulting
• Ongoing Microsoft 365 managed services
Why Clients Work With Me
✔ Microsoft Certified Professional with expertise across Microsoft 365, Security, Identity, and Compliance
✔ Proven experience delivering migration, security, and endpoint management projects
✔ Strong focus on security, reliability, and business outcomes
✔ Clear communication, responsive support, and professional project delivery
✔ 100% Job Success Score with successful project delivery across multiple industries
Certifications
• MS-102 – Microsoft 365 Certified: Administrator Expert
• SC-300 – Microsoft Certified: Identity and Access Administrator Associate
• SC-400 – Microsoft Certified: Information Protection Administrator Associate
• SC-401 – Microsoft Certified: Information Security Administrator Associate
• MS-700 – Microsoft Teams Administrator Associate
• MS-900 – Microsoft 365 Certified: Fundamentals
Whether you need to migrate to Microsoft 365, strengthen security, deploy Intune, implement compliance controls, or optimize your existing environment, I can help you achieve a secure and efficient solution that supports your business goals.
Let's discuss your requirements and build the right Microsoft 365 solution for your organization.
Microsoft SharePoint
Cloud Computing
Office 365
Microsoft Exchange Online
Microsoft Azure Administration
Microsoft Exchange Server
Microsoft Windows
Microsoft Teams
Windows Administration
Managed Services
VMware Administration
Email
DNS
Microsoft Intune
Microsoft Outlook
William M.
Birmingham, Alabama
$100/hr
4.7
68 jobs
I am a senior Microsoft Cloud Architect with more than 16 years of experience designing, securing, and automating environments built on Microsoft 365, Azure, Microsoft Entra ID, and Microsoft Intune. I help organizations modernize their stack with Zero Trust principles, Windows 11 and Cloud PCs, Intune Suite capabilities, and Microsoft 365 Copilot so they get secure, automated, and measurable outcomes, not just configurations.
Top Rated Plus, 100 percent Job Success, Over $100k earned on Upwork. Clients bring me in when they need someone who can own complex architecture, clean up half finished projects, or provide ongoing expert support across the Microsoft ecosystem.
Current Focus Areas:
1. Identity, Zero Trust, and Secure Access
Microsoft Entra ID design, Conditional Access, MFA, identity lifecycle, role based access, and Just in Time access.
Entra P1 and P2 based identity security, Entra Suite integrations, and alignment to Zero Trust access patterns.
Secure access to Microsoft 365, line of business apps, and SaaS using modern authentication, device trust, and least privilege.
2. Endpoint Management with Microsoft Intune and Intune Suite
Full Intune tenant build out, Windows 11 enrollment, Autopilot, configuration profiles, compliance, and update rings.
Intune Suite add ons, including Endpoint Privilege Management (EPM) and advanced endpoint security capabilities to reduce local admin rights and enforce least privilege at scale.
Co management and migration paths from Configuration Manager to cloud attach or full Intune.
3. Microsoft 365, Copilot, and Collaboration
Microsoft 365 tenant design and cleanup, Exchange Online, OneDrive, Teams, and SharePoint Online.
Information architecture, permissions, and automation for SharePoint and OneDrive migrations from on premises file servers and legacy systems.
Microsoft 365 Copilot adoption, governance, and integration into daily work in Word, Excel, PowerPoint, Outlook, Teams, and Power BI, including new Microsoft 365 Copilot app and Microsoft 365 Premium subscription offerings.
4. Security, Defender, and Compliance
Hardening Microsoft 365 and Azure using Defender for Office, Defender for Endpoint, and identity based protections.
Planning and implementing controls that align with the newer Microsoft Defender Suite and Microsoft Purview Suite naming for E5 customers.
Practical security baselines, security score improvements, and realistic monitoring that IT teams can maintain.
5. Azure Infrastructure, Apps, and AI Integrations
Azure landing zones, networking, virtual machines, storage, and PaaS services for line of business applications.
Tenant to tenant or subscription to subscription resource migrations, including App Service, databases, and identities.
Working with Azure AI and Microsoft 365 Copilot scenarios, including AI agents, Copilot Studio Lite, and Graph API integrations into portals, dashboards, and workflows.
Clients typically hire me for:
Greenfield Microsoft 365 and Azure builds for growing companies that want best practices from day one.
Intune plus Intune Suite implementation to standardize and secure Windows 11 devices, with Autopilot and Zero Trust enrollment flows.
On premises file server and legacy SharePoint migrations to modern SharePoint Online, OneDrive, and Teams with clean permissions and automation.
Hybrid identity projects that connect on premises Active Directory to Microsoft Entra ID, including secure Conditional Access and device trust.
Microsoft 365 Copilot enablement, policy and governance setup, and real use case design for leaders, finance, operations, and IT.
Azure resource consolidation and tenant to tenant migrations when companies merge, split, or need cost and security optimization.
Creation of automation using PowerShell, Power Automate, and the Microsoft Graph API to eliminate repetitive administrative work.
How I Work:
Consultative approach: I help clarify requirements, identify risks, and design a realistic roadmap before touching production.
Transparent communication: Clear documentation, status updates, and straightforward explanations of tradeoffs.
Operational focus: I design solutions that your internal IT team can support long term, with runbooks, handover sessions, and sensible guardrails.
If you need a trusted Microsoft cloud expert to design, stabilize, or modernize your environment, I am available for both project based work and ongoing advisory support.
Share a brief summary of your environment and goals, and I can propose a concrete approach and starting scope.
Microsoft SCCM
Microsoft Azure
Windows Server
Microsoft Active Directory
Office 365
Technical Writing
Project Management
Microsoft Azure Administration
IT Support
Microsoft Intune
VMWare
Artificial Intelligence
Microsoft 365 Copilot
Microsoft Power Automate
Automation
Saurabh C.
Lucknow, India
$35/hr
5.0
235 jobs
As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes.
My approach is simple:
👉 Maximize uptime
👉 Strengthen security
👉 Enhance user experience
👉 Deliver consistent, proactive IT support
🔹 Core Areas of Expertise
☁️ Cloud & Modern Workplace
Microsoft 365 / Office 365 Administration
Exchange Online, Teams, SharePoint, license management, and tenant optimization.
Exchange Online Migration
Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime.
Azure Cloud Services
Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization.
Azure Active Directory (AAD)
Secure identity management with Conditional Access, MFA, SSO, and role-based access.
Microsoft Intune / Endpoint Manager
Device compliance, security baselines, configuration profiles, app deployment, and mobile device management.
Windows Autopilot
Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness.
Email Security
Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow.
G Suite / Google Workspace
Setup, migration, administration, and workflow improvements.
🏢 On-Premises Infrastructure
Windows Server (2003–2025) – Installation, configuration, patching & optimization
Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening
RDS (Remote Desktop Services) – Secure remote access setup
WDS (Windows Deployment Services) – Automated OS deployment
File, Print & Application Servers – Centralized, secure, and optimized configurations
Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments
🔒 Network & Security Solutions
Firewall Configuration & Management
Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention.
Azure Security Center & Microsoft Defender
Threat analytics, vulnerability management, secure score improvements, and compliance enforcement.
Backup & Recovery Solutions
DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning.
Access Control & System Hardening
BitLocker, GPO security, RBAC, and best-practice-driven security design.
⚙️ Additional Skills
Server & Network Performance Optimization
Virtualization & Hybrid Cloud Integrations (On‑prem + Azure)
Incident, Problem & Change Management (L1/L2/L3)
Root Cause Analysis & Long-term Fix Implementation
🚀 Why Work With Me?
✔️ 12+ years of real-world IT experience
✔️ Strong Microsoft 365 & Azure technical background
✔️ Proven ability to design secure, stable & high-performing infrastructures
✔️ Excellent communication, documentation, and client service
✔️ Commitment to reliability, transparency & continuous improvement
🤝 Let’s Work Together
Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment.
📩 Let’s connect and elevate your IT infrastructure to the next level.
System Administration
Microsoft Exchange Server
Microsoft Exchange Online
Windows Server
Microsoft Server
Office 365
Google Workspace
Microsoft Windows
SSL Certificate
Microsoft Azure
Microsoft Outlook
Microsoft IIS
Network Administration
DNS
Troubleshooting
Jessa S.
Quezon City, Philippines
$13/hr
5.0
59 jobs
✅ Microsoft 365 Certified Professional with over 5 years of experience in helping business and clients build their Microsoft 365 organization, optimize Microsoft 365 technologies, and maximize its usage for collaboration, enhancing security and compliance policies, and automation.
Are you looking for a Microsoft Expert that can provide an efficient and effective solution to any Microsoft365 related issues? Do you need help migrating to Microsoft365 with minimum downtime? Do you want to build your brand with Microsoft 365 and maximize your services for your business needs? Then you have come to the right place, I am here to help!
🚀 Core Expertise
⚡Setup: Bulk or single setup for user creation, groups, license assignment, M365 Office installation via M365 Portal, Network, or ODT, customization of M365 Apps installation and licensing options.
⚡ DNS or Domain Management
Skilled in setting up and managing DNS hosted either on-premises and on cloud.
⚡ SharePoint and OneDrive Management:
Site Creation, building SharePoint document lists and libraries, SharePoint pages, intranet Sites, configuring unique or restricted permissions, external sharing.
File Synchronization for Windows and Mac, Resolve sync errors on any device.
⚡MS Outlook and Exchange Online Management:
Data migration, PST File Import and Export, Outlook email encryption with S/MIME, resolve sync and send/receive errors.
⚡ Security and Compliance:
Enforced security features, enabling advance threat protection system (ATP), enhanced security for mail delivery using DKIM and DMARC, SPF. Configure retention policies, compliance policies, audit logs, safeguarding business asset.
🌟 Additional Skills and Experience:
⚡Microsoft Teams Administration:
Teams Channel creation, Manage guest user access, Teams custom policies, Setup Teams Phone Systems and Call Queues
⚡PowerApps and PowerAutomate:
Creating Model-driven and canvass apps, building workflows with PowerAutomate optimizing reports, alerts, updates, and IT related tasks.
⚡ PowerShell Scripting:
Automation of user and license provisioning.
Bulk operation for Teams, Exchange Online, and SharePoint management.
⚡New Microsoft 365 Technologies:
Copilot AI, Viva Insights and Viva Learning, and Clipchamp
🏅 Certifications
✅MCSE: Productivity Solutions Expert
✅MCSA: Office 365
📋 Notable Achievements
1. Solely handled a successful small business migration from GoDaddy mail service to Microsoft 365 with zero downtime.
2. Mentorship Influence: Guided newly onboard agents to boost productivity and achieve targeted goals.
3. Successful Automation: Created Leave Request App which made approval process seamless and enhanced monitoring capabilities of Human resource and operations.
⭐⭐⭐⭐⭐Testimonials:
"Jessa was wonderful to deal with, she was incredibly knowledgeable and friendly. The best support I've had from Microsoft so far."
"This was one of the best support engineers I have ever experienced. Friendly, patient, knowledgeable and Filipino. You cannot do better than that!"
"Jessa was very polite and professional. She was patient to understand the issue and was quick to resolve the issue. She followed up to ensure that the customer was satisfied with the resolution. Very excellent support received."
“Jessa’s ability to lead and guide her team has significantly contributed to our project’s success. Her strategic thinking and decision-making skills have been instrumental in achieving our goals. She actively collaborates with colleagues, fostering a positive
work environment. Her teamwork and communication skills have strengthened our team dynamics. When faced with challenges, Jessa approaches them with creativity and resourcefulness. Her solutions-oriented mindset has been pivotal in overcoming obstacles.”
“I am honored and happy to have the opportunity working with Jessa. She is an excellent person and professional. She is very talented, and I thank her for everything.”
✨ Why Choose Me?
1. Strategic Problem Solver: I understand that different business has different needs and I am 100% committed in deeply understanding any challenges and business requirements with you to develop technical solutions that is valuable for your business.
2. Extensive Expertise: I have developed advanced skills in Microsoft 365 administration, and I use this experience to deliver best solutions which not only works today but is sustainable for a long time.
I prioritize keeping open and frequent communication with my clients to ensure everyone is always aligned. I look forward to hearing from you and can't wait to collaborate!
Microsoft Exchange Server
Microsoft Azure
Microsoft Active Directory
Microsoft SharePoint Administration
Microsoft Office
Technical Support
Microsoft Outlook
Administrative Support
Email Communication
Nana B.
London, United Kingdom
$35/hr
4.9
50 jobs
Hi, I'm Nana! I've helped businesses migrate email platforms safely, securely, and without downtime for over 20 years. During that time I've also helped them fix spam issues and set up their domain on online platforms. I hold a Microsoft MCSE email specialization and have extensive expertise with Google Workspace, Microsoft 365, and various other email systems.
Having founded and managed my own company, I understand the challenges you face. Let me handle the technical side, so you can focus on your core business.
My guarantees:
No downtime.
No emails lost.
No data lost.
No Junk mail.
Post-project validation.
Security and privacy.
Satisfaction - 7 days post service support.
You shouldn't worry about email setup, migration, or delivery issues. Focus on your main tasks and leave all your email worries to me. I have over 20 years of experience with every kind of email system you can imagine and I am certified.
Things I can do for you:
* Custom domain registration and email setup on - Google Workspace, Microsoft 365, Microsoft Outlook, Zoho Mail, iCloud Mail, cPanel webmail, Fastmail, Bluehost, Godaddy, Rackspace, Proton Mail, Yahoo Mail, Yandex Mail, Namecheap Mail, Zimbra and any other email platform.
* Email migration with no downtime. Seamless migration to or from any email platform to another. You emails, your contacts and your calendar items will all be moved.
* Verify your domains, setup secondary domains and aliases.
* Setup email forwarding
* Setup and configure shared mailboxes and shared calendars.
* Setup and configure DNS records to avoid spam folder and fix delivery issues: SPF, DKIM, DMARC, TXT, MX, etc.
* Configure mail clients like Outlook, Thunderbird, etc.
* Configure email marketing tools and provide audits and recommendations to improve ongoing inbox placement and campaign success.
I look forward to helping you. If you have any questions message me to discuss.
System Administration
Information Security
Email Deliverability
DNS
Google Workspace
Migration
Microsoft Active Directory
Domain Migration
cPanel
GoDaddy
Google Workspace Administration
Webmail
Data Migration
Archiving
Abdus S.
Islamabad, Pakistan
$15/hr
5.0
22 jobs
Top Rated IT Infrastructure & Security Engineer with 700+ hours on Upwork and a 100% Job Success Score. I keep phone systems, firewalls, and servers running for small businesses and MSPs — so your team stays connected, protected, and productive.
What I do:
✔ IT Support & Helpdesk — remote troubleshooting, ticket handling (Tier 1–3), user onboarding/offboarding, printer and endpoint issues, and ongoing support contracts for businesses and MSPs
✔ 3CX VoIP — new deployments, V18→V20 migrations, SIP trunk configuration (Twilio, Broadvoice), IVR, queues, DID routing, integrations, and troubleshooting
✔ FortiGate firewalls — SSL-VPN setup for remote teams, firewall policies, split tunneling, secure remote access, and web filtering
✔ VMware virtualization — ESXi and vCenter administration, VM provisioning, migrations (P2V/V2V), performance troubleshooting, and host maintenance
✔ Backup & disaster recovery — Veeam configuration, backup health checks, and restore testing for VMware environments
✔ Infrastructure & Information Security — network segmentation (VLANs), firewall hardening, VPN security, access control, MFA rollout, patch management, and security best practices to protect your business data
✔ Microsoft 365 & Intune — tenant administration, Exchange Online, device enrollment, and MDM policies
✔ Networking — network design & deployments, troubleshooting, and network optimization
✔ Server administration — Windows Server, RHEL/Linux, Active Directory, and day-to-day IT support
How I work:
I follow ITIL-aligned practices — structured incident and change management, proper documentation, and root-cause fixes instead of quick patches. Fast response times, clear documentation after every job, and plain-English updates — no jargon, no disappearing mid-project. I've handled everything from single urgent fixes to long-term support contracts, and my clients keep coming back because things get done right the first time.
Let's talk:
Message me with your issue — I'll tell you honestly whether I can fix it, how long it will take, and what it will cost. No overselling, no surprises.
IT Support
Veeam
Microsoft Intune
Helpdesk
3CX
Office 365
Network Security
Technical Support
Customer Support
Windows Server
Ubiquiti
System Administration
Network Administration
VoIP
Firewall
VMware Administration
Red Hat Enterprise Linux
Disaster Recovery
Microsoft Active Directory
FortiGate Firewall
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At A Glance: Microsoft SCCM
Microsoft’s System Center Configuration Manager (SCCM) is one of the most advanced software programs for managing a large number of computers, including those on the Windows, Linux, Symbian, iOS, and Android systems. It allows users of every kind to remotely control their systems, manage patches, deploy the operating system, protect network access, distribute software, and more, which all comes together to boost efficiency and ease in every interaction. Taking advantage of what Microsoft’s SCCM has to offer can spark a significant jump in your business’ growth, efficiency, and profit, making remote collaboration and management easier than ever before. However, such conveniences are a product of intense and complicated designs, which only a skilled professional with a sharp eye can master. If you do not have the skills or time required, then a freelancer offers the ideal solution. The Microsoft SCCM specialists on Upwork can lend their talents to implementing and operating your SCCM, with a critical eye for improvement like you’ll find nowhere else.
As freelance professionals, many of these specialists have obtained their skills through diverse experimentation in many fields, meaning they have a wide range of knowledge in more than just SCCM and the skills required to operate it. With this unique perspective, they can offer creative suggestions and insights to improve your experience, all at a highly competitive rate. Their flexible hours and skills in the online workplace make them ideal for remote collaboration, where they can work with others or independently with seamless communication skills to ensure the best results are delivered.