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IT Support | Intune | Jamf Pro | M365 | SCCM | macOS & Windows 🎓 MD-102 Certified | Jamf Certified Admin I help businesses keep their devices secure, compliant, and running - across Windows, macOS, iOS, and Android - with 10+ years of hands-on endpoint management experience and 5,000+ devices managed across enterprise, education, healthcare, and government environments. If you need someone who can hit the ground running, I've done it across some of the most demanding sectors - from zero-touch Autopilot rollouts in corporate environments to tightly regulated healthcare and government deployments. 🏆Highlight: Successfully led Windows Autopilot zero-touch deployment programmes, eliminating manual device setup and dramatically reducing provisioning time at scale. ───────────────────────────── 🛠 WHAT I WORK WITH ───────────────────────────── Endpoint & Device Management Microsoft Intune, Intune, SCCM, Microsoft Endpoint Configuration Manager, Windows Autopilot, Zero-Touch Provisioning, Jamf, Jamf Pro, MacOS, Mac OS X Administrator, Windows 10 Administrator, Windows 11 Administrator, Application Packaging, Software Packaging, System Configuration, Automation Cloud & Identity Microsoft Azure, Cloud Computing, Cloud Engineer, Microsoft Active Directory, Microsoft Entra ID (Azure AD), Amazon Web Service, Google Workspace Administrator Microsoft 365 & Email Office 365, Microsoft 365, Microsoft Exchange server, Exchange Online, Microsoft Outlook, Email, Email System, Email Support, Email Communication, Email Migration, Gmail Systems & Infrastructure System Engineer, System Administrator, Microsoft Windows, Microsoft Server, Microsoft Windows PowerShell, PowerShell, Computer Network, DNS, Web Hosting, SSL, Domain Migration, Website Migration, Cisco Router Support & Service Delivery Technical Support, IT Support, IT Support Technician, Tech & IT, Helpdesk, Desktop & Laptop Support, End User Technical Support, Remote Connection Support, Troubleshooting, Ticketing system, Incident Management, Administrative support ───────────────────────────── ✅ WHERE I'VE DELIVERED ───────────────────────────── • Enterprise & corporate IT environments • Education institutions (K-12 and Higher Ed) • Healthcare organisations (compliance-focused) • Government and public sector deployments ───────────────────────────── 💬 HOW I WORK ───────────────────────────── I communicate clearly, respond fast, and treat every engagement - whether it's a quick troubleshooting fix or a full-scale deployment project - with the same attention to detail. My goal is simple: minimum downtime, maximum reliability, and solutions that actually stick. Ready to get your endpoints under control? Let's talk.

Hi, I'm Nana! I've helped businesses migrate email platforms safely, securely, and without downtime for over 20 years. During that time I've also helped them fix spam issues and set up their domain on online platforms. I hold a Microsoft MCSE email specialization and have extensive expertise with Google Workspace, Microsoft 365, and various other email systems. Having founded and managed my own company, I understand the challenges you face. Let me handle the technical side, so you can focus on your core business. My guarantees: No downtime. No emails lost. No data lost. No Junk mail. Post-project validation. Security and privacy. Satisfaction - 7 days post service support. You shouldn't worry about email setup, migration, or delivery issues. Focus on your main tasks and leave all your email worries to me. I have over 20 years of experience with every kind of email system you can imagine and I am certified. Things I can do for you: * Custom domain registration and email setup on - Google Workspace, Microsoft 365, Microsoft Outlook, Zoho Mail, iCloud Mail, cPanel webmail, Fastmail, Bluehost, Godaddy, Rackspace, Proton Mail, Yahoo Mail, Yandex Mail, Namecheap Mail, Zimbra and any other email platform. * Email migration with no downtime. Seamless migration to or from any email platform to another. You emails, your contacts and your calendar items will all be moved. * Verify your domains, setup secondary domains and aliases. * Setup email forwarding * Setup and configure shared mailboxes and shared calendars. * Setup and configure DNS records to avoid spam folder and fix delivery issues: SPF, DKIM, DMARC, TXT, MX, etc. * Configure mail clients like Outlook, Thunderbird, etc. * Configure email marketing tools and provide audits and recommendations to improve ongoing inbox placement and campaign success. I look forward to helping you. If you have any questions message me to discuss.

✅ System Administration ✅ Network Support ✅ Desktop Support ✅ MDM Support ✅ MCSA ✅ 7 Years of experience in IT ⭐⭐⭐⭐⭐Skills and Expertise ⭐⭐⭐⭐⭐ ✅ Microsoft Windows Server (2008 R2, 2012, 2012 R2, 2016, 2019 and 2022) ✅ Microsoft Active Directory, GPO, OU, User Group, DFS, RDS, RFS ✅ DNS, DHCP, IIS, WSUS, ADRMS, ADCS Installation and Configuration ✅ Virtualization, Hyper-V, VMware ESXi ✅ Intune Configuration and Management for Hybrid and Cloud Only Infrastructure ✅ Active Directory Cross-Forest , Inter forest Migration ✅ Azure Active Directory, Azure ADDS, and AAD Connect ✅ Exchange Server, Exchange Online, Office 365, Microsoft 365 ✅Microsoft Teams, SharePoint Administration ✅ Linux Based System Administration ✅ IPA, SAMBA, Mail Server Configuration and Administration ✅ C-Panel Domain and Mail Server Configuration and Administration ✅ MikroTik Based Network Administration ✅ Knox MDM Solution Administration ✅ L1, L2, L3 Support

Senior Azure & Microsoft 365 engineer with 15+ years of experience helping MSPs and businesses migrate, secure, and modernize IT environments. Specialized in Azure Virtual Desktop (AVD), Exchange/M365 migrations, Intune, and Microsoft security. I’m a Microsoft Certified Trainer (MCT) and MCSE / Azure-certified engineer who has delivered complex infrastructure, cloud, and security projects for U.S.-based MSPs and enterprise clients. I work remotely but operate fully aligned with U.S. business standards, documentation practices, and change control expectations. My strength is owning projects end-to-end — from assessment and architecture to execution, validation, and handover — while minimizing downtime and risk. Core Services • Azure Virtual Desktop (AVD) & RDS (Citrix → AVD, on-prem RDS → AVD) • Exchange to Microsoft 365 migrations (Hybrid & Cutover, multi-domain/tenant) • Azure & hybrid infrastructure design and migration • Azure AD, SSO, MFA, Conditional Access, ADFS • Microsoft Defender for Endpoint planning and rollout • Microsoft Intune (device compliance, BitLocker, app & policy deployment) • SharePoint / OneDrive migrations and governance • Azure Backup and disaster recovery for legacy workloads Platforms & Tools Azure, Microsoft 365, Windows Server (2003–2022), Exchange, Azure AD, Intune, Defender for Endpoint, AVD, VMware, Hyper-V, ConnectWise Automate, Connectwise RMM, SyncroRMM, ScreenConnect, Veeam, Barracuda Clients work with me when they need a senior engineer who communicates clearly, documents properly, and executes without surprises—whether it’s a one-time migration or ongoing MSP support. If you want your Microsoft environment stable, secure, and future-ready, let’s talk.

Microsoft 365 | Intune | Entra ID | Copilot | End User Computing Specialist Microsoft 365 and Modern Workplace Engineer with experience supporting public sector organisations, private enterprises, and SMEs across the UK. I help businesses deploy, secure, manage, and optimise their Microsoft environments — including AI-powered productivity through Microsoft Copilot — to improve efficiency, security, and user experience. With a strong background in Technical Support, End User Computing, Identity Management, Cybersecurity, and AI workplace tooling, I deliver practical solutions that align technology with business objectives. I operate through UserCompute Ltd, a UK-registered IT services company focused on Microsoft Modern Workplace, Endpoint Management, and Cloud Services. Services I Offer: ✔ Microsoft 365 Tenant Deployment and Administration ✔ Microsoft 365 Copilot Licensing, Integration, and User Enablement ✔ User Provisioning, Licensing, and Identity Management ✔ Microsoft Teams, OneDrive, and SharePoint Configuration ✔ Microsoft Intune and Windows Autopilot Deployment ✔ Windows 10/11 Device Management and Compliance ✔ Microsoft Entra ID (Azure AD) Integration and Security ✔ Conditional Access and Security Baseline Implementation ✔ Microsoft 365 Email and Data Migrations ✔ Endpoint Security and Device Compliance ✔ Remote IT Support, Troubleshooting, and System Administration Why Work With Me? ✔ Experience supporting enterprise and public sector environments ✔ Practical Copilot integration with a focus on real adoption, not just deployment ✔ Strong focus on security, compliance, and user experience ✔ Clear communication and detailed documentation ✔ Reliable delivery with minimal disruption to business operations If you're looking for a dependable Microsoft 365 and Modern Workplace specialist who understands both the technical and business side of IT, I'd be happy to discuss your project. Microsoft 365 & Modern Workplace Specialist | UserCompute Ltd

I simplify complex Microsoft 365, Entra ID, Azure, and Intune environments. With over 10 years of experience and advanced certifications like SC-100, MS-102, and Microsoft Certified Trainer (MCT), I provide secure, compliant, and efficient cloud and endpoint solutions tailored to modern businesses. 🔹 Expertise Highlights ✅ Microsoft 365 & Exchange Online Tenant configuration, email/domain migrations, Office 365 setup and troubleshooting Deliverability improvement (SPF, DKIM, DMARC) Spam filtering, header analysis, alias routing, and DNS via GoDaddy ✅ Microsoft Intune & Endpoint Management Intune MDM/MAM, Autopilot deployment, Conditional Access policies Apple/Windows/Android/macOS device support via JAMF, Defender, and Entra ✅ Azure & Entra ID Azure AD, Entra ID identity management, Conditional Access, SSO (Okta, ADFS) Hybrid/cloud server migrations, VM provisioning, federation services ✅ Security, Compliance & Governance Microsoft Purview (DLP, encryption labels, retention/eDiscovery) Endpoint protection (Defender, BitLocker), ISO/NIST security frameworks SC-100-level cloud security architecture and policy enforcement ✅ Tier 2/3 IT Support & MSP Experience Remote support for Windows/macOS/Linux, VPNs, DHCP/DNS Ticketing & RMM (ServiceNow, Jira, ConnectWise, Autotask, Atera) IT Glue, SharePoint KB, end-user documentation, onboarding/offboarding ✅ PowerShell & Automation Scripting for mailbox/user provisioning, policy enforcement, licensing Intune Win32 App deployment, REST API automation, bulk updates 💬 Extras Clear, fluent English (verbal & written) Hands-on experience with UK, US, and international clients MSP-ready and client-facing with rapid, high-quality delivery Strong documentation discipline and troubleshooting mindset Professional demeanor, proactive communication, and knowledge sharing 🏅 Certifications: SC-100 – Microsoft Cybersecurity Architect MS-102 – Microsoft 365 Administrator Expert SC-300, MS-500, MS-100, PL-900, AI-900, AZ-900, DP-900 Microsoft Certified Trainer (MCT) AWS Cloud Practitioner, Power Platform Fundamentals 🕘 Availability: Flexible — available for project-based and ongoing support across AEST, GMT, and EST time zones🧰 Tools: ServiceNow, JAMF, SuperOps, IT Glue, TeamViewer, Autotask, Splashtop📄 Approach: I provide detailed documentation, SOPs, and training to support sustainable IT operations If you need help with Microsoft 365, Exchange, Intune, Azure, Entra ID, or general IT support, I’m ready to deliver fast, secure, and effective results. Let’s work together to elevate your tech stack.