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As a highly experienced IT professional with over 12 years of expertise in Tier 2 Helpdesk Support and Tier 3 Server Administration, I am committed to delivering exceptional technical support tailored to businesses of all sizes. My services cover a wide range of tasks focused on maintaining the stability, security, and efficiency of your IT environment. You can expect reliable, responsive, and knowledgeable support across areas such as Office 365 administration, user onboarding/offboarding, email troubleshooting, server maintenance, backup management, and more. I take pride in resolving issues quickly, documenting clearly, and ensuring minimal disruption to your business operations. With a strong dedication to excellence and a deep understanding of both user-level and infrastructure-level support, I aim to be a trusted IT partner for your organization. I’m ready and willing to assist with any technical challenges you face and look forward to responding to your queries.

Microsoft 365, Azure & Intune = deployed, migrated, and secured. 17+ years. 62 jobs. 3,830 hours. 100% JSS. Top Rated. I help SMBs, MSPs, and IT directors migrate to Microsoft 365, lock down Entra ID, manage endpoints with Intune, and build resilient IT infrastructure — done right, documented, and handed over cleanly. WHO I WORK WITH IT directors, MSP owners, and business leaders who need a senior Microsoft specialist — not a ticket-logger, but someone who owns the architecture, makes the right decisions, and doesn't need hand-holding. CORE SERVICES Microsoft 365 Migration — Exchange on-prem, Google Workspace to M365, tenant-to-tenant, hybrid coexistence Entra ID & Hybrid Identity — Azure AD Connect, Conditional Access, MFA, RBAC, SSPR Microsoft Intune & Endpoints — MDM/MAM, AutoPilot, Windows 11, Defender for Endpoint, compliance policies Azure Infrastructure — VMs, networking, hybrid identity, Azure Backup, cost optimisation Security — Proofpoint, Microsoft Defender, Conditional Access, MFA, DKIM/DMARC/SPF Network & Firewall — Fortinet, Sophos, SonicWall, Ubiquiti/UniFi, Meraki, VPN Backup & DR — Veeam, Azure Backup, tested DR plans, RTO/RPO documentation WHAT CLIENTS SAY "Exceeded all expectations. He had a very good understanding of the problem, came up with solutions, and I have already engaged him again." — Cloud Infrastructure Client "Excellent to work with — great communication, I felt supported every step of the way and everything worked as he said it would. Fully recommend." — IT Systems Client "Helped me through a cloud IT transition far more technical than I anticipated. Very responsive and communicated effectively throughout." — Cloud Migration Client "Went well above and beyond what I expected, delivered on-time. Very professional and attentive." — IT Support Client WHY CLIENTS HIRE ME Complex Exchange Online migrations where they cannot afford downtime or data loss Google Workspace to Microsoft 365 migrations that need to land cleanly the first time Intune MDM deployments where endpoints are unmanaged and a security risk Entra ID and Conditional Access hardening before an audit or security review Full infrastructure support (M365 + Azure + firewalls + backup) under one trusted consultant Azure and hybrid identity projects that stalled or were misconfigured by previous contractors HOW I WORK 1. Discovery — Right questions asked about your environment before anything is touched 2. Plan — Written approach and timeline shared before project start 3. Execute — Work to plan, communicate at every stage, flag issues early 4. Document — Every configuration decision documented; you get admin guides and runbooks 5. Support — Post-project questions covered; I don't disappear at handover Message me with a brief description of your environment and goals — Exchange migration, M365 rollout, Intune setup, or full IT infrastructure review. I'll respond within a few hours with a concrete approach and proposed scope.

I am an experienced IT Infrastructure Engineer with 15+ years of hands-on expertise in designing, deploying, and managing enterprise IT environments. My specialization includes Windows Server, Active Directory, Hybrid AD with Entra ID, Microsoft 365, Exchange Server, Azure, AWS, and Virtualization. I help businesses modernize their IT infrastructure end-to-end — from on-premises servers and virtualization platforms (VMware/Hyper-V) to hybrid cloud integrations, Azure AD/Entra ID deployments, and modern desktop architecture. I focus on delivering secure, scalable, and resilient hybrid IT solutions that enhance productivity, security, and compliance while supporting business growth. Technical Expertise 🗄️ Windows Server & Active Directory ✅ Install, configure, and manage Windows Server 2003–2025 ✅ DFS, DNS, DHCP, RDS, IIS, RAID, NAS ✅ Group Policy Objects (GPOs), AD replication, backup & restore ✅ Active Directory migrations & consolidations (domains/forests) ✅ Identity Services: ADFS, Azure SSO, MFA, SAML, OAuth, OpenID ✅ AD Security Auditing: BloodHound/SharpHound, Kerberoasting, ZeroLogon ☁️ Microsoft 365 & Cloud Services ✅ Administration of Exchange Online, SharePoint, OneDrive, Teams ✅ Domain & DNS setup: SPF, DKIM, DMARC, MX ✅ Security & Compliance: Defender for Endpoint & O365, DLP, Conditional Access, Sensitivity Labels, Azure Security Policies ✅ Tenant-to-tenant migrations: BitTitan, CodeTwo, SkyKick ✅ Hybrid Deployments: Exchange + O365, ADFS, Azure AD/Entra ID Connect ✅ Modern Workplace Management: Intune, Autopilot, Co-management, Windows 10/11, Windows 365/Cloud PC 🏢 Virtualization & Cloud Platforms ✅ VMware: ESXi, vCenter, vMotion, DRS, HA, NSX, vSAN, vROps ✅ Hyper-V: deployment, migration, clustering, Azure Stack HCI ✅ Azure Virtual Machines | VM Scale Sets | Availability Sets & Zones | ARM Templates | NSGs | Azure Bastion | Load Balancer | Azure Monitor | Backup & Site Recovery | Automation & Auto-Scaling | Hybrid VM Integration | High Availability | Cost Optimization ✅ AWS: IAM, EC2, S3, CloudFormation, cloud migrations 🔒 Security & Vulnerability Management ✅ Penetration testing & vulnerability scanning (Nessus, Qualys, Kali Linux) ✅ Remediation of Windows & AD vulnerabilities (SMB, PrintNightmare, LDAP signing) ✅ Zero Trust Security implementation & Identity Governance ✅ Backup & disaster recovery (StorageCraft, NAS, SkyKick, Quest Recovery Manager, DRaaS) ⚡ Automation & RMM Tools ✅ PowerShell scripting & DSC automation ✅ Graph API & Microsoft 365 automation ✅ RMM tools: Intune, Datto RMM, ConnectWise, NinjaOne, ManageEngine ✅ Endpoint management, application deployment & compliance 📞 Collaboration & Messaging ✅ Teams Phone System & Direct Routing ✅ Exchange Hybrid Architecture & migrations ✅ PBX integration 🏆 Why Work With Me / Achievements / Key Results 🏅 Upwork Top-Rated Expert – recognized for delivering high-quality IT infrastructure and cloud solutions 🏅 Certified IT Infrastructure Expert – Microsoft, Azure, AWS, VMware, and Security certifications 🏅 23K+ hours worked – extensive hands-on experience with diverse enterprise projects 🏅 $400K+ earned – proven track record of client satisfaction and successful project delivery 🏅 Enterprise & Cloud Expertise – implemented hybrid AD, Azure, Microsoft 365, VMware, and AWS solutions for multiple organizations 💡 Online Consultation Available ⭐ Review your IT environment ⭐ Identify challenges & solutions ⭐ Create a custom step-by-step action plan 📅 Schedule your consultation directly on Upwork at your convenience. Whether you need full project delivery or expert guidance, I ensure your IT infrastructure is secure, efficient, and optimized for growth.

I help businesses run secure, reliable IT — across Microsoft 365, Azure, AWS, Google Cloud, servers, networks and security. With 14+ years in IT, including 6.5 years with US, Europe, and Australia-based MSPs, I've supported clients across US, UK, Australia, Africa, UAE, Singapore, Maldives, India, and Europe. I've delivered 78+ successful IT projects — spanning Azure, servers, Microsoft 365 and email/domain migrations — managing multiple client environments from a single, centralized point of support. This means one reliable partner handling your migrations, infrastructure, security and day-to-day IT, with everything documented and coordinated in one place. Whether you need a clean migration, a security clean-up, infrastructure set up properly, or dependable ongoing support, I can take it from assessment through to delivery — and explain it clearly. What I help with: Microsoft 365 & Email — administration, security, remediation; migrations (tenant-to-tenant, Google/GoDaddy → M365, mailbox, SharePoint/OneDrive, Teams & Teams Phone) Azure, AWS, Google Cloud — IaaS, Entra ID (Azure AD), Intune, Conditional Access, on-prem → Azure disaster recovery Windows & Linux Servers — Windows Server (2012–2019), Active Directory (migration, upgrade & cleanup), ADFS, RDS/AVD, MSSQL, IIS, Linux administration & hosting (cPanel, Apache) Networking & Security — Fortinet & SonicWall firewalls, VPN, DNS/DHCP, Wi-Fi; cybersecurity, MFA, endpoint protection, ISO 27001 / SOC 2 support Infrastructure & Continuity — VMware, Hyper-V, NAS, backup & disaster recovery, monitoring (Nagios/Checkmk) I focus on clear communication, on-time delivery and thorough documentation — you get the work done right, and explained in plain language. I also lead a small, experienced IT team, so reliable coverage across time zones is available when a project needs it.