As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes.
My approach is simple:
👉 Maximize uptime
👉 Strengthen security
👉 Enhance user experience
👉 Deliver consistent, proactive IT support
🔹 Core Areas of Expertise
☁️ Cloud & Modern Workplace
Microsoft 365 / Office 365 Administration
Exchange Online, Teams, SharePoint, license management, and tenant optimization.
Exchange Online Migration
Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime.
Azure Cloud Services
Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization.
Azure Active Directory (AAD)
Secure identity management with Conditional Access, MFA, SSO, and role-based access.
Microsoft Intune / Endpoint Manager
Device compliance, security baselines, configuration profiles, app deployment, and mobile device management.
Windows Autopilot
Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness.
Email Security
Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow.
G Suite / Google Workspace
Setup, migration, administration, and workflow improvements.
🏢 On-Premises Infrastructure
Windows Server (2003–2025) – Installation, configuration, patching & optimization
Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening
RDS (Remote Desktop Services) – Secure remote access setup
WDS (Windows Deployment Services) – Automated OS deployment
File, Print & Application Servers – Centralized, secure, and optimized configurations
Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments
🔒 Network & Security Solutions
Firewall Configuration & Management
Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention.
Azure Security Center & Microsoft Defender
Threat analytics, vulnerability management, secure score improvements, and compliance enforcement.
Backup & Recovery Solutions
DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning.
Access Control & System Hardening
BitLocker, GPO security, RBAC, and best-practice-driven security design.
⚙️ Additional Skills
Server & Network Performance Optimization
Virtualization & Hybrid Cloud Integrations (On‑prem + Azure)
Incident, Problem & Change Management (L1/L2/L3)
Root Cause Analysis & Long-term Fix Implementation
🚀 Why Work With Me?
✔️ 12+ years of real-world IT experience
✔️ Strong Microsoft 365 & Azure technical background
✔️ Proven ability to design secure, stable & high-performing infrastructures
✔️ Excellent communication, documentation, and client service
✔️ Commitment to reliability, transparency & continuous improvement
🤝 Let’s Work Together
Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment.
📩 Let’s connect and elevate your IT infrastructure to the next level.
Microsoft Exchange Server
System Administration
Microsoft Exchange Online
Windows Server
Microsoft Server
Office 365
Google Workspace
Microsoft Windows
SSL Certificate
Microsoft Azure
Microsoft Outlook
Microsoft IIS
Network Administration
DNS
Troubleshooting
Serdar M.
Istanbul, Turkey
$30/hr
5.0
2 jobs
I’m an experienced Email and Identity Management with 15+ years of hands-on experience helping businesses keep their systems secure, reliable, and running smoothly. I work across Microsoft 365, Azure, identity management, Windows Server, virtualization, and security, always with a practical focus on solving problems efficiently and minimizing disruption. ☁️🔐
Over the years, I’ve supported enterprise environments globally, led migrations, improved system security, and helped teams move to more modern and scalable IT setups. My goal is simple: make technology work better for your business, your users, and your long-term growth. 🚀
My approach is simple:
👉 Keep your systems available
👉 Improve security and control
👉 Reduce downtime and technical issues
👉 Provide dependable, proactive support
What I Can Help With
-------------- Cloud & Microsoft 365 --------------
Microsoft 365 / Office 365 administration
Exchange Online setup and migration
Azure cloud services and hybrid environments
Identity and access management with Azure AD / Entra ID
MFA, SSO, Conditional Access, and secure user access (Zero-Trust)
Email security including SPF, DKIM, DMARC, and BIMI
-------------- Infrastructure & Systems --------------
Windows Server administration and optimization
Active Directory, DNS, DHCP, and Group Policy
Remote Desktop Services and end-user environment support
Backup and disaster recovery planning
-------------- Security & Operations --------------
Server and identity hardening
Threat monitoring and access control
Data classification and Data protection security best practices (GDPR, Privacy, etc.)
Long-term fixes that reduce recurring issues
Reliable system maintenance and performance improvements
-------------- Why Clients Work With Me --------------
15+ years of enterprise IT expertise
Strong experience with Microsoft 365, Azure, and infrastructure support
Proven success with migrations, upgrades, and secure environments
Clear communication and professional documentation
Focused on practical solutions that save time and reduce stress
Whether you need help with Microsoft 365 administration, Exchange Email migration, IAM (Identity Access Management), Windows Server support, or ongoing IT infrastructure management, I can help you build a stable and efficient environment. 🌍
Microsoft Exchange Server
Information Security
System Administration
User Identity Management
Microsoft Active Directory
Email
Email Management
Email Security
Email Spoofing Detection
Office 365
Microsoft Office
DNS
DHCP
Google Workspace Administration
Information Security Governance
IT Support
Email Support
Technical Support
Computer Engineering
Subject-Matter Expertise
Dilber K.
Mohali, India
$12/hr
5.0
41 jobs
I am a Cloud FinOps, Microsoft, and AWS Certified professional with 16+ years of experience helping businesses migrate, secure, and optimize their IT infrastructure across both cloud and on-prem environments.
🔘 Email Migration & Microsoft 365 (Office 365)
I provide seamless email migration from Google Workspace, cPanel, Zimbra, GoDaddy, or on-prem Exchange to Microsoft 365 / Exchange Online. I ensure zero data loss, smooth DNS cutover, and complete post-migration validation.
🔘 Microsoft 365 Setup & Administration
* Exchange Online & Hybrid configurations
* Security, MFA, and Conditional Access setup
* Data backup and retention policies
🔘 AWS Cloud FinOps & Cost Optimization
I help businesses reduce AWS cloud costs while improving performance and reliability. My FinOps expertise includes cost analysis, identifying wasted resources, and implementing optimization strategies such as Reserved Instances (RI), Savings Plans (SP), rightsizing, and scheduling non-production workloads. I also support tagging strategy, cost allocation reports, and budgeting to improve visibility across teams.
I provide ongoing monthly cost optimization and reporting using tools such as AWS Cost Explorer, CUR (Cost & Usage Report), CloudWatch, and automation.
Key FinOps Services Include:
* AWS cost audit & waste reduction
* Reserved Instances & Savings Plans strategy (purchase + management)
* EC2 / RDS / EBS rightsizing and optimization
* Auto-scaling and workload scheduling (dev/test shutdown automation)
* Tagging compliance & cost allocation reporting
* Monthly savings reporting and forecasting
🔘 Cloud Migration & Infrastructure Setup
I provide end-to-end cloud migration for websites, applications, and servers — from shared hosting or VPS to AWS, Azure, Google Cloud, DigitalOcean, or Linode.
* AWS: EC2, RDS, Route 53, S3, IAM, Load Balancer, SES, WorkMail
* Azure: Azure AD, Virtual Machines, and resource management
* CI/CD pipelines, Auto Scaling, and backup automation
🔘 Windows Server & Active Directory
I have deep expertise in Windows Server administration, domain management, and security hardening.
* Active Directory, DNS, DHCP, Group Policies, BitLocker, SCCM
* File servers, IIS, WSUS, and RDP services
* PowerShell automation and Intune MDM
🔘 Security & VPN Solutions
I implement secure VPN solutions (OpenVPN, IPsec), SSL certificates, firewall rules, and server hardening best practices to protect enterprise systems and communication.
🔘 Web & Application Migration
I have migrated thousands of websites and applications, including WordPress, Joomla, Magento, Laravel, Node.js, Python, and more.
### Certifications
✅AWS Certified Solutions Architect – Associate
✅Exam 410: Installing and Configuring Windows Server 2012
✅Exam 411: Administering Windows Server 2012
✅Exam 412: Configuring Advanced Windows Server 2012 Services
✅FinOps Certified Practitioner
✅MCSA: Windows Server 2012 - Certified 2019
✅MCP 2008
Why Choose Me
✔ 12+ years of enterprise-level system administration experience
✔ Proven record of successful migrations with minimal downtime
✔ Certified expertise in AWS, Microsoft 365, Windows Server, and FinOps
✔ Reliable post-migration support, security optimization, and cost reduction
Linux System Administration
Cloud Architecture
Network Administration
Cloud Engineering Consultation
OpenVPN
Virtualization
Windows Server
Amazon Web Services
Microsoft Azure
Microsoft Exchange Online
Office 365
Migration
Cloud Management Software
Customer Service
Microsoft Office
Laurie J.
Clearwater, Florida
$60/hr
5.0
111 jobs
Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider.
Customer Support Specialist
I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat.
Email Migrations, Email Administration and Admin/End User Training:
I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML.
I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs.
Please reach out and contact me today!
Microsoft Exchange Server
Technical Support
Email Support
Cloud Implementation
Microsoft Outlook
System Maintenance
Email Design
Office 365
Google
Microsoft Active Directory
Microsoft Azure
Email Deliverability
Email Security
Microsoft Teams
Microsoft Outlook Development
Jagat Jeet K.
Bhubaneswar, India
$20/hr
5.0
8 jobs
I help businesses manage, secure, and troubleshoot Microsoft 365, Intune, Entra ID, Exchange Online, Outlook, SharePoint, OneDrive, and endpoint environments with a focus on stable operations, secure access, and fast issue resolution.
I currently serve as an IT Administrator supporting India and USA operations, handling user lifecycle management, device compliance, email administration, identity and access control, server support, and security operations.
My recent Upwork work includes Microsoft Intune device management, Microsoft 365 administration, GoDaddy+ Microsoft 365 DNS setup, shared mailbox troubleshooting, Exchange Online, Outlook support, SMTP authentication, SPF, DKIM, DMARC, and Microsoft 365 consultation work.
What I can help you with:
• Microsoft 365 Administration
User management, licensing, admin roles, Exchange Online, Teams, OneDrive, SharePoint, and tenant setup or troubleshooting.
• Exchange Online & Outlook
Mailbox issues, shared mailboxes, Outlook errors, SMTP authentication, mail flow, email access problems, and practical Exchange Online administration.
• Intune & Device Management
Windows device enrollment, compliance policies, app deployment, endpoint security configuration, and device troubleshooting.
• Entra ID & Access Control
MFA, Security Defaults, Conditional Access review, SSO, user lifecycle management, SCIM provisioning, and access troubleshooting.
• Email & DNS Configuration
MX, SPF, DKIM, DMARC, GoDaddy, Cloudflare, cPanel, Google Workspace, Microsoft 365 email setup, and mail flow troubleshooting.
• Endpoint Security
Microsoft Defender setup, security policy configuration, alert review, device protection, and basic Microsoft 365 security hardening.
• SharePoint & OneDrive
Document access, sync issues, permissions, cleanup, library structure, and basic migration planning.
• Windows Server & AD Support
Active Directory, Group Policy, permissions, Windows Server troubleshooting, and user/ device support.
• Network & Firewall Support
FortiGate firewall configuration, VPN setup, DNS checks, and basic network troubleshooting.
Information Security
System Administration
Compliance
Windows 11 Administration
Windows Server
Microsoft Azure Administration
Microsoft Intune
Windows Administration
Security Operation Center
Security Patch Installation
Antivirus & Security Software
Server Administration
Microsoft Hyper-V Server
Veritas NetBackup
Single Sign-On
User Identity Management
Mobile Device Management
Microsoft Exchange Online
Office 365
GoDaddy
Rakib H.
Noakhali, Bangladesh
$15/hr
5.0
1 jobs
I am an experienced IT Support Specialist with over 5 years of hands-on experience helping businesses optimize systems and resolve technical issues. My mission is to provide fast, reliable, and long-term solutions that keep your operations running smoothly.
⚡ Fast Response | ⏱️ On-Time Delivery | ✅ Proven Success | 💸 No Solution, No Charge
💼 Services I Provide
✔ IT Helpdesk & Desktop Support
✔ L1/L2 Helpdesk Support
✔ Remote Technical Support
✔ Desktop & Laptop Troubleshooting
✔ Hardware & Software Installation
✔ Windows 10 & Windows 11 Administration
✔Windows Server Administration (2016/2019/2022)
✔ macOS Support
✔ Linux Administration (Basic)
✔ Operating System Installation & Upgrades
✔ Driver Installation & Updates
✔ Application Installation & Support
✔ Printer, Scanner & Peripheral Support
✔ Performance Optimization
✔ Blue Screen (BSOD) Troubleshooting
✔ System Diagnostics
✔ End-User Support
✔ Technical Documentation
☁️ Microsoft 365 Administration
✅ Microsoft 365 Tenant Administration
✅ Office 365 Administration
✅ Exchange Online
✅ Outlook Configuration & Troubleshooting
✅ Microsoft Teams
✅SharePoint Online
✅ OneDrive for Business
✅ Microsoft Entra ID (Azure Active Directory)
✅ User & Group Management
✅ Microsoft 365 License Management
✅ Password Reset
✅ Multi-Factor Authentication (MFA)
✅ Conditional Access (Basic)
✅ Shared Mailboxes
✅ Distribution Lists
✅ Microsoft Intune
✅ Windows Autopilot
✅ Exchange Online Protection
⚙️ Active Directory & Identity Management
✔ Active Directory Users & Computers
✔ Group Policy (GPO)
✔ User & Computer Administration
✔ Organizational Units (OU)
✔ Password Policies
✔File & Folder Permissions
✔ Print Server Management
✔ Identity & Access Management
🌐 Network Support
✅ TCP/IP
✅ DNS
✅ DHCP
✅ VPN Setup & Troubleshooting
✅ LAN/WAN Support
✅ Wi-Fi Configuration
✅ Router & Switch Configuration
✅ Network Printer Setup
✅ IP Address Management
✅ Internet Connectivity Issues
✅ Network Diagnostics
✅ Firewall Configuration
👨💻 Remote Support Tools
✔ TeamViewer
✔ AnyDesk
✔ Microsoft Remote Desktop (RDP)
✔ Quick Assist
✔ Chrome Remote Desktop
✔Splashtop
🔒 Security & Endpoint Protection
✅ Microsoft Defender
✅ Endpoint Security
✅ Virus & Malware Removal
✅ Ransomware Protection
✅ Security Hardening
✅ Windows Security
✅ Email Security
✅ Phishing Protection
✅ User Permissions
✅ Access Control
💾 Backup, Recovery & Migration
☁️ Microsoft 365 Migration
🔑 Exchange Migration
📧 Email Migration
📧Outlook PST Migration
👥 User Profile Migration
💾 Data Backup & Recovery
☁️ OneDrive Backup
💾 Disaster Recovery
📂 File Recovery
👨💻 Virtualization
✔ Hyper-V
✔ VMware Workstation
✔ Virtual Machines
📊 Monitoring & Maintenance
✅ Windows Updates
✅ Patch Management
✅ Preventive Maintenance
✅ Performance Monitoring
✅ Event Viewer Analysis
✅ Disk Management
✅ Startup Optimization
✅ Asset Management
✅ Inventory Management
✅ IT Documentation
✅ Ticketing Systems
✅ Incident Management
🛠 Technologies & Platforms
• Microsoft 365 • Office 365 • Exchange Online • Microsoft Entra ID • Active Directory • Windows Server • Windows 10 • Windows 11 • Microsoft Intune • Outlook • Teams • SharePoint • OneDrive • Hyper-V • VMware • TeamViewer • AnyDesk • RDP • DNS • DHCP • TCP/IP • VPN • Microsoft Defender • Google Workspace • BitLocker • PowerShell (Basic)
⭐ Why Choose Me
🎯 5+ Years of Professional IT Experience
🎯 Fast Response & Quick Issue Resolution
🎯 Strong Troubleshooting & Problem-Solving Skills
🎯 Excellent Communication & Customer Service
🎯 Reliable Remote IT Support
🎯 Security-Focused Solutions
🎯 Long-Term Technical Support & Maintenance
🎯 Detail-Oriented, Professional, and Dependable
🏆Why Work With Me?
✅ 24/7 availability for urgent tasks and ongoing maintenance.
✅ Clear, friendly, and professional communication.
✅ Committed to efficient, user-focused results.
If you're looking for a dependable IT professional who can keep your systems secure, your users productive, and your business running smoothly, I'd be happy to help.
🤝Let’s connect to discuss your project. Click the “Invite to Job” button to get started!
IT Support
Desktop & Laptop Support
Microsoft Outlook
Hardware Troubleshooting
Microsoft Azure Administration
AWS Cloud9
Google Workspace Administration
Active Directory Federation Services
Technical Support
Microsoft 365 Copilot
Desktop Support
Malware Removal
Data Backup
Microsoft Active Directory
DNS
IT Asset Management
Customer Service
Windows Server
Microsoft Azure
Cybersecurity Monitoring
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