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Windows System Administrator | Certified cPanel & WHM Expert (CWSA-1, CWSA-2) | Oracle Cloud Infrastructure Associate | Email Deliverability & DNS Specialist Hi 👋 I’m Sameer Bhati, a multi-certified System Administrator with hands-on experience managing Windows servers, cloud platforms, and email systems. I specialize in server administration, DNS configuration, Microsoft 365 & Google Workspace management, and email deliverability optimization. Whether it’s deploying a new cloud infrastructure, migrating mailboxes securely, or fixing email spam issues — I deliver reliable, end-to-end IT solutions that ensure smooth business operations. 🧠 Core Expertise ✅ Windows System & Server Administration Windows Server setup, AD domain configuration, and user management Performance optimization, security hardening, and system monitoring PowerShell automation, RDP management, and backup strategies ✅ Email & Collaboration Systems Microsoft 365 and Google Workspace setup, migration, and hybrid configuration SPF, DKIM, DMARC, and BIMI record setup for inbox placement improvement Cold email infrastructure and SMTP relay setup (Amazon SES, SendGrid, Mailgun) Troubleshooting spam, bounce, and blacklisting issues ✅ Server & Hosting Platforms Certified cPanel & WHM Administrator (CWSA-1 & CWSA-2) Plesk installation, domain hosting, and webmail management SSL certificate deployment, DNS zone configuration, and site migrations ✅ Cloud & Network Administration Oracle Cloud Infrastructure (OCI) Associate Certified Oracle Data Platform Certified Network configuration, firewall and security policies setup Cloud-to-cloud and on-prem migrations ✅ DNS & Deliverability Optimization Advanced DNS configuration (A, MX, TXT, CNAME, PTR, SRV) Domain authentication and secure routing setup DNS troubleshooting for hybrid or split delivery environments 🧰 Tools & Platforms Microsoft 365 | Google Workspace | Oracle Cloud cPanel | WHM | Plesk | Cloudflare | GoDaddy | Namecheap Windows Server | PowerShell | Remote Desktop | IIS Amazon SES | SendGrid | Mailgun | Brevo | SMTP relay 🏆 Certifications cPanel & WHM System Administrator I (CWSA-1) – Valid till July 2025 cPanel & WHM System Administrator II (CWSA-2) – Valid till July 2025 Oracle Cloud Infrastructure Associate Certification Oracle Data Platform Certification 💡 Why Clients Choose Me Certified across major cloud & server ecosystems (Oracle, Microsoft, cPanel) Proven experience resolving complex DNS and email deliverability issues Reliable, detail-oriented, and responsive with transparent communication Provides complete IT lifecycle support — from infrastructure setup to optimization

As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes. My approach is simple: 👉 Maximize uptime 👉 Strengthen security 👉 Enhance user experience 👉 Deliver consistent, proactive IT support 🔹 Core Areas of Expertise ☁️ Cloud & Modern Workplace Microsoft 365 / Office 365 Administration Exchange Online, Teams, SharePoint, license management, and tenant optimization. Exchange Online Migration Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime. Azure Cloud Services Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization. Azure Active Directory (AAD) Secure identity management with Conditional Access, MFA, SSO, and role-based access. Microsoft Intune / Endpoint Manager Device compliance, security baselines, configuration profiles, app deployment, and mobile device management. Windows Autopilot Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness. Email Security Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow. G Suite / Google Workspace Setup, migration, administration, and workflow improvements. 🏢 On-Premises Infrastructure Windows Server (2003–2025) – Installation, configuration, patching & optimization Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening RDS (Remote Desktop Services) – Secure remote access setup WDS (Windows Deployment Services) – Automated OS deployment File, Print & Application Servers – Centralized, secure, and optimized configurations Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments 🔒 Network & Security Solutions Firewall Configuration & Management Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention. Azure Security Center & Microsoft Defender Threat analytics, vulnerability management, secure score improvements, and compliance enforcement. Backup & Recovery Solutions DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning. Access Control & System Hardening BitLocker, GPO security, RBAC, and best-practice-driven security design. ⚙️ Additional Skills Server & Network Performance Optimization Virtualization & Hybrid Cloud Integrations (On‑prem + Azure) Incident, Problem & Change Management (L1/L2/L3) Root Cause Analysis & Long-term Fix Implementation 🚀 Why Work With Me? ✔️ 12+ years of real-world IT experience ✔️ Strong Microsoft 365 & Azure technical background ✔️ Proven ability to design secure, stable & high-performing infrastructures ✔️ Excellent communication, documentation, and client service ✔️ Commitment to reliability, transparency & continuous improvement 🤝 Let’s Work Together Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment. 📩 Let’s connect and elevate your IT infrastructure to the next level.

▶️ Desktop IT Support (Windows, Mac, Linux, Chrome) ▶️ Website Design & Development (WordPress, Shopify, Wix, and other CMS platforms) ▶️ Domain & Hosting Setup (Email Delivery: DNS, SPF, DMARC) ▶️ Virtualization & Server Support (VMware, VirtualBox, Hyper-V) ▶️ Operating System Repair & Recovery (System Recovery, Boot Fix) ▶️ Boot & Startup Issues (No Boot, Bluescreen, OS Reset) ▶️ Windows Password & PIN Recovery (Unlock Access) ▶️ Wi-Fi & Network Troubleshooting (Connectivity, Optimization) ▶️ Slow PC Performance Optimization (Speed Boost, Cleanup) ▶️ CMS Support (WordPress, Weebly, Wix) ▶️ Outlook & Email Setup (IMAP/SMTP Configuration) ▶️ Printer Setup & Troubleshooting ▶️ Email Marketing & Deliverability (Spam to Inbox Optimization) ▶️ Remote IT Support (Secure Remote Assistance) ▶️ General Technical Support (Diagnostics, Troubleshooting) ▶️ MS Outlook & Email Issues (Sync Errors, Account Setup) Why Work With Me? Reliable and clear communication every step of the way. Dedicated to delivering timely, high-quality results tailored to your needs. Flexible for both short-term tasks and long-term collaborations. Passionate about solving problems and exceeding expectations. 🔹 Available for both short-term tasks and long-term support 🔹 Quick response, clear communication, and secure service guaranteed Let’s connect and make your IT and web projects a success.

Promotional Products & Operations Support: I specialize in supporting promotional products businesses with order management, CRM operations, vendor coordination, and research support. I work with tools such as CommonSKU, SAGE, ESP, and Antera to manage orders, track shipments, coordinate with suppliers, and prepare client-ready presentations. My focus is on accuracy, clear communication, and dependable execution to support smooth operations and client satisfaction. "OR" What I can support you with: Promotional Products & Order Management End-to-end order processing (quotes → purchase orders → delivery) Vendor coordination, order tracking, and follow-ups Artwork approvals, product specifications, and revisions Invoicing support and order documentation CRM & Tools Expertise CommonSKU (orders, suppliers, products, workflows) SAGE / ESP (product sourcing and CRM tasks) Antera (order and inventory management) Trello, Google Workspace, Microsoft Outlook Research, Reporting & Presentations Product and supplier research Client-ready presentations and reports Pricing breakdowns, cost sheets, and summaries Client & Admin Support Email communication and follow-ups Data entry and documentation Task coordination and status updates I hold an MBA in HR Management and a Bachelor’s degree in Hotel Management, which strengthens my organizational skills, process discipline, and client-service mindset. I am detail-oriented, dependable, and comfortable handling long-term operational responsibilities. If you are looking for a dedicated virtual assistant who understands promotional products workflows and can manage orders independently, I would be happy to discuss how I can support your business.

🚀**I’m a Freelance Web Designer / SEO Specialist & I Love To Build Great Looking Websites** I am committed to delivering high quality work for every client, ensuring your website stands out and meets your expectations. When you work with me, you’ll find my down to earth approach makes the process straightforward and enjoyable. My focus is always on delivering results that help your business grow.

**Microsoft 365 Certified Expert & Microsoft Certified Trainer (MCT) | Migration, Administration, Technical Support & Help Desk Specialist** With **26+ years of IT experience** and a proven track record of delivering **enterprise-grade Microsoft 365 solutions**, I help businesses **implement, optimize, and support Microsoft 365 environments** with precision and reliability. My expertise spans **Microsoft 365 administration, cloud migrations, technical training, and support desk operations**, making me the go-to professional for organizations seeking seamless digital transformation. *** #### **What I Bring to Your Business** * **Microsoft 365 Administration & Optimization** Skilled in Exchange Online, SharePoint Online, Teams, OneDrive, and hybrid configurations. I ensure your Microsoft 365 environment is secure, scalable, and aligned with best practices. * **Cloud & Hybrid Migrations** From planning to execution, I deliver smooth migrations with zero downtime. Whether you’re moving from on-premises to cloud or upgrading your existing setup, I handle it all. * **Technical Support & Help Desk Management** Extensive experience managing support desk operations for enterprise clients. I specialize in troubleshooting complex issues, streamlining processes, and ensuring exceptional customer service. * **Security & Compliance** Proficient in implementing security measures like EOP, ATP, DKIM, DMARC, SPF, and compliance solutions including DLP, MDM, InTune, and eDiscovery. * **PowerShell Automation** Automating repetitive tasks for efficiency and accuracy in large-scale environments. * **Training & Documentation** As a Microsoft Certified Trainer, I create and deliver technical training programs and documentation that empower teams to manage Microsoft 365 effectively. *** #### **Certifications** * **Microsoft Certified Trainer (MCT)** * **Microsoft 365 Certified: Administrator Expert (MS-102)** * **Microsoft 365 Certified: Teams Administrator Associate (MS-700)** * **CompTIA A+, CCNA, HND (BTEC)** *** #### **Upwork Experience** * **5,500+ hours billed** * **Multiple long-term clients** across industries * Expertise in projects like Microsoft 365 setup, migration, SharePoint administration, Teams configuration, and compliance implementation. *** #### **Why Clients Choose Me** * **Enterprise-Level Expertise:** I’ve supported global organizations with complex Microsoft 365 deployments and ongoing administration. * **Proven Reliability:** Decades of experience in IT support and customer service excellence. * **Comprehensive Solutions:** From planning and implementation to training and support, I provide end-to-end services. *** #### **Services Offered** * Microsoft 365 Setup & Migration * Exchange Online & SharePoint Administration * Teams Configuration & Training * Security & Compliance Implementation * Help Desk Operations & Technical Support * PowerShell Automation * Technical Documentation & Training *** **Let’s work together to make your Microsoft 365 environment secure, efficient, and future-ready.** I’m available for **ongoing support, consulting, and project-based engagements**.