I bring deep technical expertise from a global tech background, where I managed complex Microsoft 365 environments for US, UK, and Indian clients. I specialize in turning technical chaos into streamlined operations—whether that’s resolving Exchange Online and OneDrive issues or building sophisticated calendar systems that protect an executive's time.
I don’t just handle tasks; I build the SOPs and workflows that make your daily business run with corporate-grade precision.
My Strengths:
1. M365 Technical Expert: Expert-level troubleshooting and management of Outlook, Exchange Online, OneDrive, and Teams.
2. Executive Calendar Architect: Strategic, multi-timezone scheduling designed to eliminate friction and maximize deep work.
3. Process Documentation: Creating clear, professional SOPs to standardize and scale your daily operations.
4. Bilingual Translation: Natural, high-context English ↔ Hindi communication for professional environments.
If you are looking for an operations partner who brings the standards of a Microsoft alum to your business, let’s connect.
Microsoft OneNote
Typing
Microsoft Word
Microsoft Excel
Microsoft Teams
Microsoft Exchange Online
Microsoft Exchange Server
System Administration
Microsoft PowerPoint
Ruksana M.
Mumbai, India
$35/hr
4.9
7 jobs
Microsoft365 Specialist (B2B & B2C)
Serve as a subject matter expert for Microsoft 365/O365 services, including Exchange Online, Azure Active Directory, and Active Directory, providing advanced technical support and guidance.
Diagnose and resolve mail flow issues by analyzing extended message trace reports, ensuring reliable email delivery.
Lead migration projects, transitioning organizational infrastructure from on-premises environments to Microsoft 365/O365 platforms.
Consistently achieve and exceed monthly performance targets for individual and team objectives, contributing to overall business success.
Develop comprehensive architectural documentation and diagrams to support solution design and implementation, demonstrating strong written and verbal communication skills.
Configure and monitor Azure AD Connect synchronization operations to ensure seamless identity management and directory synchronization.
- Azure Active Directory (Identity management)
- PowerShell in Exchange Online and Security Compliance
-Security & compliance and SharePoint site creation, Quota templates, Storage, Classic sites, and sub sites.
- Implementation and setup domain, Tenant, AD, and AAD connect.
- Office Apps configuration, troubleshooting and management.
- Mailbox Restorations - Disaster Recovery, delegations,
- Tenant threshold, IP whitelist, Email Content search, and e-Discovery/ Advanced e-discovery.
- Teams admin roles, responsibilities, permissions, creation and deletion of channels and Teams.
- All type of Authentication services-MFA, Password hash, pass through sync, Password write back, Self-service password reset.
Microsoft OneNote
Microsoft Exchange Online
Microsoft Outlook
Microsoft Azure
Office 365
Technical Support
Microsoft Office
Cloud Migration
Administrative Support
Microsoft Teams
Microsoft SharePoint Administration
Shoeb K.
Navi Mumbai, India
$25/hr
5.0
28 jobs
• Managing User accounts, Groups, Domains and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets.
• New Tenant deployments based on customer requirements
• Various tenant optimization based on client requirement, that includes Access restrictions, Service restrictions
• Installation, configuration and troubleshooting of Directory Synchronization Tools such as DirSync, Azure AD sync and Azure AD connect.
• Working experience with Office365 large scale migration projects, using Office 365 support migration methods (Exchange Hybrid configuration, cutover migration and staged migration)
• Configuring and troubleshooting Spam Filtering, Email Encryption and Mail flow techniques using Transport Rules
• Data recovery in Office 365, Mailbox recovery, Mail Data recovery, SharePoint and OneDrive data recovery. And enabling features that helps to preserve data from accidental deletion
• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and compliance.
• Tenant to Tenant data migration and 3rd Party Cloud services to Office 365 migration
• Managing DNS for cloud services
• Managing and ensuring availability of Office365 services (support for Office365 offerings and ensures seamless access to most of the applications i.e. Office Suite (Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Skype for Business, Access), Exchange Online (email, calendar, tasks).
• All Office 365 Online services deployment and troubleshooting, that includes, Exchange Online, Skype for Business Online, SharePoint Online, OneDrive for Business.
• Office 365 to on-premises server integration & troubleshooting – Active Directory Federation (AD FS), Directory Synchronization using AD Connect tool, Exchange.
• Good knowledge of all Office 365 services and its limitations, and experience in office 365 roll out / implementation tools and techniques
• Monitoring for any Office 365 Service outage and finding workarounds till the Office 365 Backend team resolves the Service Outage
• User, Admin & Service auditing using Office 365 Portal features as well as using PowerShell automation
• Portal error analysis and good troubleshooting skills based on error codes
• Good knowledge in Office 365 Billing for services and cost cutting based on customer requirement
• Good knowledge in Automating and Developing PowerShell scripts for processes within the environment
• Excellent troubleshooting skills on client applications that includes Outlook and Office applications, OWA, OneDrive Sync client for SharePoint and OneDrive for Business, on Windows based computers, Mac and Mobile devices.
Client machine troubleshooting (Windows & Mac),
• Onboarding user machines to domain networks and troubleshooting issues related to that
• Analyzing the update requirements for client machines and ensuring the user machines up to date for security as well as for better performance
• Good troubleshooting skills on Mobile App configuration for Office 365 services
• Troubleshooting issues related to Anti-Virus programs and create rules in it for Office 365 or any required applications for better performance
• Good knowledge on Operating System troubleshooting, Compatibility check and issues related to Hardware and Device Driver issues
• Printer installation using various mode of connections that includes, LAN, WiFi and USB
Ticketing and reporting skills,
• Over this past 3+ years used various ticketing tools for case management and reporting, good knowledge on basis of ticketing tools and good working experience on case management and bin hygiene
• Incident Management, Change Management, Problem Management, Request Management (ITIL)
• Meticulous while reporting authorities or escalating cases to next level
• Good experience on Remote Connectivity Tools for customer support (Globally), LMI, Bomgar, and TeamViewer
Office 365
Microsoft Office
Microsoft Outlook
Domain Migration
Rayan T.
Bangalore, India
$8/hr
5.0
14 jobs
With overall experience of of 11.5 years in troubleshooting Microsoft Office and Windows Platform.
Proficient in end to end troubleshooting Microsoft application and customer handling skills.
I am a part time freelancer.
If You are looking for a IT Tech with problem solving skills with a good turn around time ....I am the right Guy !!
Microsoft OneNote
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Technical Support
Customer Support
Microsoft Outlook
Windows 8 Administration
Amit kumar M.
Pune, India
$14/hr
5.0
13 jobs
Delivered 150+ end-to-end Microsoft 365 migration engagements, supporting organizations from 50 to 5,000+ users, across SMB and mid-market environments.
Led Google Workspace (Gmail and Drive) to Microsoft 365 migrations, successfully transferring 20+ TB of mail, files, and collaboration data with 99.9% data integrity.
Designed and executed tenant-to-tenant Microsoft 365 migration strategies, including identity mapping, Azure AD configuration, coexistence planning, mail routing, and phased cutovers.
Conducted comprehensive migration readiness assessments, identifying technical risks, licensing gaps, identity dependencies, and remediation actions prior to execution.
Executed cutover, IMAP, and hybrid Exchange Online migrations, completing projects within defined maintenance windows and minimizing user downtime.
Developed and executed PowerShell automation scripts for migration preparation, user validation, and post-migration checks, reducing manual effort and post-migration incidents.
Provided post-migration hyper care and stabilization, resolving authentication, mail flow, Teams access, and SharePoint permission issues, resulting in improved user adoption and satisfaction.
Served as the primary technical advisor, translating business requirements into actionable migration plans, timelines, and success criteria.
Microsoft OneNote
Microsoft SharePoint
Microsoft Windows PowerShell
Microsoft SharePoint Administration
Microsoft Azure Administration
User Identity Management
Microsoft Exchange Online
Microsoft Teams
Data Migration
Migration
Nafisali J.
Ratnagiri, India
$18/hr
5.0
344 jobs
Highly skilled and experienced Microsoft Office & Document Specialist with 15+ years of expertise in Microsoft Word, PowerPoint, Excel, PDF, document formatting, template creation, branding, document redesign, and professional presentation design.
I specialize in formatting, redesigning, and standardizing business documents, PDF conversions to text formats, PDF fillable forms, PDF editing, legal documents, proposals, manuals, templates, and presentations, delivering clean, professional, and brand-consistent results. I also provide Kajabi setup and ongoing support to help businesses build and manage successful online courses and membership platforms.
Some of the work I commonly handle includes:
📄 Documents & Business Materials
• Legal documents and legal word processing (contracts, agreements, court filings)
• Business plans
• User manuals and instruction guides
• RFP proposals and internal documentation
• Technical documentation
• WCAG-compliant and accessible documents
• Policy documents, SOPs, and process documentation
📊 Presentations & Design
• Corporate presentations, pitch decks, animated presentations, training and webinar presentations.
📈 Data & Analysis
• Financial documents and data-driven reports
• Data analysis and presentation (Excel dashboards, charts, summaries)
• Excel-based reporting (pivot tables, formulas, data cleanup, structured outputs)
📑 PDF & Document Conversion
• PDF editing, fillable forms, conversions, OCR, and document redesign
🎨 Visual & Marketing Design (Canva)
• Social media graphics and branded posts
• Flyers, brochures, and marketing materials
• Website banners and promotional visuals
• Book covers and digital assets
—
🔹 Microsoft Office & Document Expertise
I am an advanced user of Microsoft Word, Excel, and PowerPoint, with extensive experience handling complex formatting, large documents, and structured business documents.
My work includes advanced formatting using styles, sections, and templates, as well as document cleanup and restructuring. I also handle Excel-based reporting and dashboards, and design professional PowerPoint presentations for business and training purposes.
—
🔹 PDF Conversion & Document Processing
I specialize in converting and rebuilding complex documents from PDFs and scanned files into fully editable, structured formats while maintaining layout and accuracy.
This includes PDF to Word/Excel conversions, OCR-based recovery, creating PDF fillable forms, and ensuring formatting consistency aligned with your brand guidelines.
—
🔹 Presentation & Visual Design
I design professional, visually engaging presentations and marketing materials that communicate clearly and align with your brand.
From corporate decks and pitch presentations to training slides and Canva-based visuals, I focus on clarity, consistency, and visual impact. I have expertise in converting text-heavy slides into visually engaging, easy-to-understand designs.
—
🔹 Microsoft Visio
Designing all types of Visio graphs and charts eg. Gantt Charts, Swim Lane Diagrams, Organization Charts, Cross Functional Charts etc. I have experience in creating huge organizational charts.
—
🔹 Kajabi & Online Business Support
In addition to document and presentation work, I support clients with Kajabi setup and ongoing management. My work includes:
• Full platform setup & customization
• Landing pages, sales pages & checkout flows
• Email sequences & automations
• Course design with quizzes, assessments & content delivery
• Membership site setup and Kajabi Branded App setup
• Payment gateway integrations (PayPal, Stripe, Kajabi Payments)
• Contact management & opt-in forms
• Custom domain setup & data migration
• Ongoing support (troubleshooting payments, subscriptions, course access)
With 5+ years of Kajabi experience, I ensure your online business runs smoothly and looks professional.
—
🔹 DocuSign
Designing and setting up of DocuSign forms, managing forms, sharing forms with contacts, both individual sharing and bulk sharing of forms for digital signatures, Reporting.
—
🔹 Google Workspace & Google Docs
I am an experienced user of Google Workspace applications, including Google Docs, Sheets, and Slides. My work includes document formatting, spreadsheet handling, presentation design, collaboration setup, and mail merge.
—
🔹 What You Can Expect
✔ Clean, professional, and error-free deliverables
✔ Strong attention to detail and consistency
✔ Clear communication and reliability
✔ Fast turnaround and long-term support
If you’re looking for someone who can turn complex or unstructured content into clear, professional, and client-ready deliverables, feel free to get in touch — I’d be happy to discuss your project.
I respond promptly and am happy to answer any questions or review your requirements.
Word Processing
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Adobe Acrobat
Document Conversion
Mail Merge
PDF Conversion
Kajabi
Keap
DocuSign
Formatting
Presentation Design
Print Design
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