Hire the Best Microsoft Teams Freelancers
in India

With over 10 years of hands-on experience in technical support, I specialize in Microsoft technologies and IT networking, providing high-quality commercial and end-user support. My expertise spans a wide range of products, including Microsoft Windows, MS 365, SharePoint, OneDrive, and MS Teams, ensuring smooth and efficient operations for businesses and consumers alike. I have a proven track record in troubleshooting, problem resolution, and providing seamless support across various platforms. My proficiency with Rave and D365 ticketing tools further enhances my ability to manage and resolve technical issues efficiently. Whether you need assistance with system setups, troubleshooting, or ongoing support, I offer a reliable and customer-focused approach to meet your needs.

Need an experienced Microsoft 365 engineer who can jump into your MSP environment, resolve tickets quickly, and communicate professionally with end users? I currently support U.S.-based businesses, handling Microsoft 365 administration, Exchange Online, Entra ID, Intune, Azure, VPN, and Windows support in an SLA-driven MSP environment. I have hands-on experience supporting Microsoft 365 environments, assisting end users, and resolving technical issues across Exchange Online, Entra ID, Intune, Azure, and Windows systems. Microsoft 365 Administration ✔ User onboarding & offboarding ✔ License assignment & management ✔ Shared mailbox management ✔ Mailbox permissions & delegate access ✔ Distribution Lists & Microsoft 365 Groups ✔ Password resets & MFA troubleshooting ✔ User provisioning & deprovisioning Exchange Online ✔ Message Trace ✔ Mail flow troubleshooting ✔ Spam & phishing investigations ✔ Quarantine management ✔ Email forwarding & mailbox configuration ✔ Outlook & Exchange troubleshooting Entra ID (Azure AD) ✔ User & Group Management ✔ MFA configuration & reset ✔ Identity troubleshooting ✔ Access management ✔ Conditional Access (basic support) Intune & Endpoint Support ✔ Device enrollment ✔ Device compliance troubleshooting ✔ Windows device management ✔ Endpoint support Azure & Infrastructure ✔ Azure VM basic administration ✔ VPN connectivity troubleshooting ✔ DNS & DHCP troubleshooting ✔ Windows administration PowerShell ✔ Microsoft 365 administrative tasks ✔ Exchange Online PowerShell ✔ User management automation MSP Helpdesk Support ✔ Remote troubleshooting for end users ✔ Ticket management & documentation ✔ SLA-focused support ✔ Escalation when required ✔ Root cause investigation ✔ Clear communication with users and clients Tools & Technologies Microsoft 365 • Exchange Online • Entra ID • Intune • Azure • PowerShell • Windows Server • VPN • NinjaOne • Microsoft Defender • Outlook • Teams • SharePoint I believe great IT support isn't just about closing tickets—it's about solving problems correctly, communicating clearly, and preventing the same issues from happening again. If you're looking for a dependable Microsoft 365 Support Engineer who can become a valuable part of your MSP or internal IT team, I'd be happy to discuss your project. Availability ✔ Comfortable working US & UK business hours ✔ Available for long-term contracts ✔ Quick response time ✔ Professional communication ✔ Ready for trial tasks or ongoing support

I help businesses operate smoothly by combining technical expertise, customer support, and sales experience — so systems work reliably, customers are handled professionally, and business growth doesn’t get stuck due to gaps between tech and people. I’m someone who understands technology, customers, and sales conversations together, not in isolation. 🔹 Microsoft 365, Modern Workplace & IT Support I have hands-on experience supporting and managing modern Microsoft environments, including users, devices, and business applications. My technical expertise includes: Microsoft 365 administration & end-user support Exchange Online & email troubleshooting Email security: SPF, DKIM, DMARC, phishing issues Microsoft Teams & Microsoft Teams Room (MTR) devices support Windows 365 (Cloud PC) support Intune / Endpoint & device management Microsoft Graph API (basic reporting & integration use cases) Microsoft Viva (Viva Engage, Viva Insights – user/admin support) Copilot readiness & Copilot extensibilities (admin & support perspective) PowerShell automation & reporting I focus on root-cause resolution, not temporary workarounds. 🔹 Certifications & Technical Training Microsoft MD-102 (Endpoint Administrator) BitTitan Migration Certifications (Mailbox & tenant migrations) Hands-on experience with Exchange, Google Workspace, and tenant-to-tenant migrations My approach is practical and field-tested, not just certification-based. 🔹 WordPress & Website Support WordPress setup, management, and troubleshooting Plugin conflicts, performance, and stability issues WooCommerce basic support Hosting, cPanel, and website maintenance Security-conscious updates and fixes Ideal for businesses that need reliable ongoing website support. 🔹 Business Software & Hardware Support I’ve supported end users and businesses with: QuickBooks (user-level & setup support) Norton 365 security products Printers & peripherals: HP and Brother printers Solar Rib / solar-related software & device troubleshooting I’m comfortable handling non-technical users patiently and professionally. 🔹 Customer Support, Tech Sales & Travel Sales I bring strong customer-facing experience where communication and trust matter. Experience includes: Customer support via email, chat, and calls Tech sales & solution selling Travel sales & package explanation Lead qualification and follow-ups Objection handling and customer retention Sales coordination between technical and business teams Sales onboarding and process improvement 🔹 Sales & Business Growth Training I have completed 5 days of Sales & Business Growth Training under Dr. Vivek Bindra (Founder & CEO – Badabusiness. com). This training strengthened my skills in: Sales psychology & communication Customer conversion strategies Business growth mindset Structured sales conversations Professional client handling This reflects directly in how I communicate with customers and stakeholders. 🔹 Soft Skills (Why Clients Like Working With Me) ✔ Clear, confident communication ✔ Strong problem-solving mindset ✔ Customer empathy & patience ✔ Professional follow-ups ✔ Ability to explain complex tech in simple language ✔ Business-first approach (not ego-driven tech talk) You won’t need to translate between tech and business — I bridge that gap. 🔹 How I Work 1️⃣ Understand your real business goal 2️⃣ Identify the actual issue (technical, process, or customer-facing) 3️⃣ Fix or improve it with minimal disruption 4️⃣ Share clear updates and next steps No ghosting. No overpromising. No unnecessary upselling. 🔹 Ideal Projects for Me Microsoft 365 / Modern Workplace support Teams, Intune, Windows 365 environments M365 migrations & email security setup WordPress website support & maintenance Customer support or tech-sales assistance Travel sales & customer handling Short-term expert help or long-term collaboration 📩 Not sure if I’m the right fit? Send me a message with your requirement — I’ll give you an honest answer before you commit.

I am a Microsoft 365 Engineer and Consultant with over 10 years of hands-on experience delivering end-to-end solutions for enterprise environments. I’ve worked with leading IT organizations like Wipro Technologies, Tata Consultancy services and HCL Technologies, supporting and managing complete Microsoft 365 ecosystems. My expertise covers Microsoft Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID (Azure AD), Intune, Microsoft purview Security & Compliance Center, Conditional Access, MFA, mail flow, user administration, and overall Microsoft 365 administration. I specialize in tenant configuration, migration, troubleshooting, and user adoption training. Whether you need technical support, tenant setup, hybrid configuration, or customized Microsoft 365 training for your team, I can help streamline operations and improve productivity. I hold certifications in Microsoft 365 and Security & Compliance, ensuring best practices in governance, data protection, and secure collaboration across your organization. I’m passionate about helping businesses leverage the full potential of Microsoft 365 combining technical precision with practical, user-friendly guidance.

Are you looking for a reliable, efficient, and highly skilled IT professional to support your business operations? Look no further. I'm Shadab, a seasoned IT Support Specialist with over 7 years of professional experience in Managed Service Provider (MSP) environments, offering Level 1 and Level 2 remote support to a wide range of industries including healthcare, legal, construction, retail, and more. Throughout my career, I’ve helped small to medium-sized businesses across the USA resolve technical issues, manage their cloud services, and streamline operations with fast, proactive, and secure IT solutions. 🔧 What I Bring to the Table: Remote Helpdesk & Service Desk Expertise Efficiently handling L1/L2 tickets using platforms like Halo PSA, Autotask, ServiceNow, and Datto RMM. Cloud Technologies & SaaS Platforms Expert in Microsoft 365, G Suite, Azure, AWS, and third-party tools like Zscaler and Make.com for automation. User & Identity Management Skilled in Windows Active Directory, Okta, Addigy RMM, multi-factor authentication (MFA) setup, and license management. Remote Support Tools Extensive experience with ScreenConnect, TeamViewer, VPNs, RDP, and other tools to ensure efficient and secure access. Network & Security Familiar with Cisco, Ubiquiti, Fortinet, VMware, and security best practices to protect your business. Scripting & Automation Comfortable with PowerShell and Bash to automate repetitive tasks and improve system efficiency. Industry Experience I've supported businesses in: Healthcare (HIPAA-aware IT practices) Legal (confidential data handling) Construction & Engineering (CAD tool support, document collaboration) Retail & Food Services (POS and local business systems) Digital Marketing (email, automation, website tools) 💼 How I Can Help You: Troubleshooting desktop, server, and cloud issues Setting up new users, devices, and secure workflows Migrating email systems and file shares to Microsoft 365 Improving collaboration with tools like SharePoint & OneDrive Maintaining system uptime with proactive monitoring and patching Providing quick, reliable support to minimize downtime 🌟 Why Work With Me? ✔ Fast Response Times ✔ Attention to Detail ✔ Clear Communication ✔ US Time Zone Availability (I work 8:30 PM to 5:30 AM IST, perfect for US clients) ✔ Proven Track Record of Happy Clients Let’s talk about your project! Whether you're looking to stabilize your IT environment, implement a new solution, or just need reliable ongoing support — I’m here to make your tech work for you, not against you. 📩 Send me a message to get started — I’m always happy to help!

Need a reliable Microsoft 365 and MSP engineer to resolve issues quickly, improve security, and keep your business running smoothly? I have 7+ years of experience supporting US-based Managed Service Providers (MSPs), delivering Microsoft 365 administration, Azure management, Windows Server administration, and Level 1/Level 2/3 IT support for small and mid-sized businesses. I can help with: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Microsoft Entra ID (Azure AD) & Intune Windows Server 2016/2019/2022 & Active Directory Azure Virtual Machines & Cloud Administration User Onboarding & Offboarding Microsoft 365 Migrations SharePoint Permissions & Access Management VPN, DNS, DHCP & Network Troubleshooting VMware & Hyper-V Backup Solutions (Veeam, Acronis, Unitrends) MSP Tools ConnectWise • NinjaOne • ServiceNow • Jira • Zendesk • Freshdesk • IT Glue Why Work With Me? ✅ 7+ years supporting US-based MSPs ✅ Microsoft Certified (AZ-800 & AZ-801) ✅ Fast troubleshooting and root cause analysis ✅ Clear communication and detailed documentation ✅ Reliable remote support during US business hours ✅ Long-term IT support and infrastructure management I help businesses reduce downtime, strengthen their Microsoft 365 environment, and keep their IT infrastructure secure and reliable. If you're looking for a dependable Microsoft 365, Azure, or MSP professional who takes ownership and delivers practical solutions, I'd be happy to discuss your project.