I help businesses operate smoothly by combining technical expertise, customer support, and sales experience — so systems work reliably, customers are handled professionally, and business growth doesn’t get stuck due to gaps between tech and people.
I’m someone who understands technology, customers, and sales conversations together, not in isolation.
🔹 Microsoft 365, Modern Workplace & IT Support
I have hands-on experience supporting and managing modern Microsoft environments, including users, devices, and business applications.
My technical expertise includes:
Microsoft 365 administration & end-user support
Exchange Online & email troubleshooting
Email security: SPF, DKIM, DMARC, phishing issues
Microsoft Teams & Microsoft Teams Room (MTR) devices support
Windows 365 (Cloud PC) support
Intune / Endpoint & device management
Microsoft Graph API (basic reporting & integration use cases)
Microsoft Viva (Viva Engage, Viva Insights – user/admin support)
Copilot readiness & Copilot extensibilities (admin & support perspective)
PowerShell automation & reporting
I focus on root-cause resolution, not temporary workarounds.
🔹 Certifications & Technical Training
Microsoft MD-102 (Endpoint Administrator)
BitTitan Migration Certifications (Mailbox & tenant migrations)
Hands-on experience with Exchange, Google Workspace, and tenant-to-tenant migrations
My approach is practical and field-tested, not just certification-based.
🔹 WordPress & Website Support
WordPress setup, management, and troubleshooting
Plugin conflicts, performance, and stability issues
WooCommerce basic support
Hosting, cPanel, and website maintenance
Security-conscious updates and fixes
Ideal for businesses that need reliable ongoing website support.
🔹 Business Software & Hardware Support
I’ve supported end users and businesses with:
QuickBooks (user-level & setup support)
Norton 365 security products
Printers & peripherals: HP and Brother printers
Solar Rib / solar-related software & device troubleshooting
I’m comfortable handling non-technical users patiently and professionally.
🔹 Customer Support, Tech Sales & Travel Sales
I bring strong customer-facing experience where communication and trust matter.
Experience includes:
Customer support via email, chat, and calls
Tech sales & solution selling
Travel sales & package explanation
Lead qualification and follow-ups
Objection handling and customer retention
Sales coordination between technical and business teams
Sales onboarding and process improvement
🔹 Sales & Business Growth Training
I have completed 5 days of Sales & Business Growth Training under
Dr. Vivek Bindra (Founder & CEO – Badabusiness. com).
This training strengthened my skills in:
Sales psychology & communication
Customer conversion strategies
Business growth mindset
Structured sales conversations
Professional client handling
This reflects directly in how I communicate with customers and stakeholders.
🔹 Soft Skills (Why Clients Like Working With Me)
✔ Clear, confident communication
✔ Strong problem-solving mindset
✔ Customer empathy & patience
✔ Professional follow-ups
✔ Ability to explain complex tech in simple language
✔ Business-first approach (not ego-driven tech talk)
You won’t need to translate between tech and business — I bridge that gap.
🔹 How I Work
1️⃣ Understand your real business goal
2️⃣ Identify the actual issue (technical, process, or customer-facing)
3️⃣ Fix or improve it with minimal disruption
4️⃣ Share clear updates and next steps
No ghosting. No overpromising. No unnecessary upselling.
🔹 Ideal Projects for Me
Microsoft 365 / Modern Workplace support
Teams, Intune, Windows 365 environments
M365 migrations & email security setup
WordPress website support & maintenance
Customer support or tech-sales assistance
Travel sales & customer handling
Short-term expert help or long-term collaboration
📩 Not sure if I’m the right fit?
Send me a message with your requirement — I’ll give you an honest answer before you commit.
Office 365
Microsoft Teams
Microsoft Intune
Microsoft SharePoint
Microsoft Exchange Online
WordPress
Intuit QuickBooks
cPanel
Technical Support
Customer Service
Sales
Microsoft Endpoint Manager
Virtual Desktop Infrastructure
Arsh P.
Jaipur, India
$15/hr
5.0
6 jobs
🔹 PROFILE OVERVIEW
Reliable and results-driven IT Support Specialist with 5+ years of hands-on experience in managing IT infrastructure, delivering L1/L2 support, and providing proactive solutions for businesses of all sizes. I specialize in cloud platforms like Azure , Office 365 administration, server support, virtualization, and Remote Monitoring & Management (RMM).
I work with Managed Service Providers (MSPs) and internal IT teams to ensure smooth operations, system uptime, and efficient incident resolution aligned with SLA compliance (24/7/365).
Whether you’re looking for helpdesk coverage, server administration, cloud migration, or system monitoring—I can bring value and reliability to your team.
🛠️ KEY SKILLS & TOOLS
Cloud & Server Administration:
#Azure | #AWS | #VMware | #ManagedCloudServices | #ServerAndEmailMigration | #Office365 Administration | #Exchange | #MicrosoftServer
DevOps & Automation:
#AWSDevOps | #AzureDevOps | #PowerShell | #Automation | #Scripting
Helpdesk & Technical Support:
#L1/L2Helpdesk | #ITSupport | #RemoteSupport | #DesktopSupport | #SLA | #24/7Availability | #TicketingSystems
Monitoring & Backup Solutions:
#BackupSolutions | #BackupMonitoring | Veeam | Acronis | Unitrend | #SolarWinds | #ManageEngine
Security & Networking:
#FirewallManagement | #SonicWall | #Sophos | #VPN | #NetworkAdministration
RMM & ITSM Tools:
#ConnectWise | #NinjaRMM | #Kaseya | #Atera | #Automate | #ServiceNow | #JIRAServiceDesk | #Zendesk | #Freshservice
📋 PROFESSIONAL SYNOPSIS
✅ 5+ years of experience in IT support, system and network administration.
✅ Provided 24/7/365 support to clients in high-availability environments.
✅ Successfully executed server & email migrations to Office 365 and Exchange Online.
✅ Experienced in managing Microsoft Server environments (2012/2016/2019), Active Directory, DNS/DHCP, GPOs.
✅ Strong background in virtualization using VMware & Hyper-V.
✅ Skilled in backup solutions and disaster recovery using Veeam, Acronis, and Unitrend.
✅ Familiar with cloud integration and DevOps pipelines using Azure/AWS DevOps.
✅ Delivered consistent support through leading ITSM and RMM platforms.
💡 WHY HIRE ME?
✔️ Microsoft Certified – Proven credentials
✔️ MSP Experience – Understands fast-paced, multi-client environments
✔️ Excellent Communication – Clear, prompt, and client-focused
✔️ SLA-Compliant – Committed to response time and uptime targets
✔️ Always Learning – Keeping up with the latest in IT and cloud tech
🔗 LET’S WORK TOGETHER
Need someone to support your IT infrastructure, resolve technical issues quickly, or handle routine admin tasks? I bring a proactive attitude, strong problem-solving skills, and real-world experience to every project.
📩 Let’s connect and discuss how I can support your IT needs.
Server
Tech & IT
Microsoft Windows
Technical Project Management
Citrix
Office 365
Adobe Inc.
Cloud Computing
Windows Administration
Microsoft Azure
Ticketing System
Firewall
IT Support
ConnectWise Automate
Antivirus & Security Software
Pulkit S.
Jaipur, India
$20/hr
5.0
3 jobs
9+ Years Supporting MSPs & Businesses | Microsoft 365 | Windows Server | Azure
I help businesses and MSPs reduce downtime, resolve technical issues quickly, and keep their users productive. With over 9 years of IT experience, I specialize in Microsoft 365, Windows Server, Active Directory, Citrix, Azure, VMware, networking, and helpdesk operations.
I've supported 50+ organizations and worked with a wide range of MSP tools, including ConnectWise, Datto RMM, NinjaOne, HaloPSA, Freshdesk, IT Glue, and ServiceNow.
Whether you need Microsoft 365 administration, Windows Server support, Citrix troubleshooting, user management, or ongoing MSP assistance, I bring a proactive approach, strong communication skills, and a commitment to seeing issues through to resolution.
Available during US business hours, including EST and PST schedules.
If you're looking for a dependable IT professional who takes ownership and delivers results, let's connect.
Server
Windows Server
Office 365
Microsoft Azure
System Administration
VMWare
Microsoft Hyper-V Server
Virtualization
Computing & Networking
Windows Administration
Computer
Printer
Microsoft SharePoint
Backup Administration
Citrix ADC
Vishwajeet S.
Jaipur, India
$50/hr
4.0
4 jobs
22x Salesforce Certified Professional with 10+ years of experience helping businesses get the most out of Salesforce. I work across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Loyalty Management, and Data Cloud to design scalable solutions that support business growth. From CRM strategy and system architecture to integrations, automation, security, and performance optimization, I focus on building practical solutions that are easy to use, maintain, and scale as your business evolves.
I help startups, growing businesses, and enterprise organizations streamline their sales, customer service, and operational processes through Salesforce, HubSpot, and Zoho CRM solutions. Whether you're implementing a CRM for the first time, improving an existing setup, or planning a digital transformation initiative, I can help you identify the right approach and deliver solutions that drive measurable results.
Services I Offer
✔ Salesforce Consulting & Advisory
✔ Salesforce Administration & Development
✔ Sales Cloud Implementation & Optimization
✔ Service Cloud Implementation & Support
✔ Experience Cloud (Community/Portal) Solutions
✔ Marketing Cloud & Account Engagement (Pardot)
✔ Data Cloud & Customer Data Strategy
✔ CRM Process Automation & Workflow Optimization
✔ Custom Applications & Lightning Development
✔ API & Third-Party Integrations
✔ Data Migration, Cleansing & Governance
✔ Reports, Dashboards & Business Analytics
✔ HubSpot CRM Setup & Automation
✔ Zoho CRM Configuration & Customization
✔ User Training, Adoption & Ongoing Support
Why Clients Work With Me
• Business-first approach, not just technical implementation
• Clear communication and proactive project management
• Scalable solutions built for long-term success
• Strong focus on user adoption and business outcomes
• Experience working with startups, SMBs, and enterprise organizations
• Reliable support from strategy through implementation and optimization
Salesforce Certifications
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Certified Platform Developer II
• Salesforce Certified Platform Developer I
• Salesforce Certified Platform App Builder
• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Marketing Cloud Consultant
• Salesforce Certified Marketing Cloud Developer
• Salesforce Certified Marketing Cloud Email Specialist
• Salesforce Certified Pardot Specialist
• Salesforce Certified CPQ Specialist
• Salesforce Certified Data Cloud Consultant
• Salesforce Certified AI Associate
• Salesforce Certified AI Specialist
• Salesforce Certified Sharing & Visibility Architect
• Salesforce Certified Data Architect
• Salesforce Certified Integration Architect
• Salesforce Certified Associate
My goal is to help businesses simplify processes, improve customer experiences, and maximize their CRM investment. I believe successful CRM projects are built on understanding business needs first and technology second.
If you're looking for a trusted Salesforce, HubSpot, or Zoho CRM consultant who can provide strategic guidance, hands-on implementation, and long-term support, I'd be happy to discuss your project.
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