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Clients rate Computer Hardware Engineers
Rating is 4.8 out of 5.
4.8/5
based on 203 client reviews
  • $50 hourly
    ✅As a highly rated and experienced Managed Service Engineer with a focus on IT Project Management and Technical Support, I have honed my skills over the past 6+ years by delivering results for companies globally. My expertise in L1 & L2 operations has been instrumental in driving growth and improving performance for my clients. I have proven expertise in software, internet service providers (ISP), logistics, and the transportation industry. I have a track record of successfully coordinating, evaluating, and implementing networks, cybersecurity, telecommunications, and IT projects. I'm self-motivated and have a business-minded approach, always striving to reach my goals. . I have extensive experience working with🌟 high-profile companies🌟 around the world, helping them to reach their objectives while cutting costs and enhancing their digital transformation. I'm self-motivated and have a business-minded approach, always striving to reach my goals. YOU and your projects are in good company: ✅ Orion Global GMS - (Global IT Managed Services Providers). ✅ Crestech - (Global IT Managed Services Providers). ✅ Johnson & Johnson Dominican Republic - (81.58 billion USD (2018)). ✅ Accenture - (Fortune Global 500). ✅ RB Mead Johnson - (Global Leader in Infant and Children’s Nutrition). ✅ DP World - (Global Terminal Operator at Ports Around the World). 🔥Some cool projects: » IT project management: ✓Daikin Global, Dominican Republic Branch, mail migration project, and MFA configuration to end-users. It consisted of migrating emails from a remote mail server to office 365 subscription, preventing losing any critical information. » Wireless and Networking: ✓DP World Caucedo Wireless network design and improvement, providing better wireless connectivity for mobile equipment, increasing their productivity. » WordPress admin: ✓La Revista Diaria (Larevistadiaria.com), an online newspaper, WordPress administration, monthly reports, backups, and security protection. Helping them to achieve their monthly goals. If you're interested, let me know when you're available to chat. I'm sure we can find time to grab a few beers and enjoy the beach (the beers are not included!).
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    Data Collection
    Computer Network
    System Administration
    Computing & Networking
    Answered Ticket
    Online Chat Support
    Hardware Troubleshooting
    Microsoft Server
    Network Administration
    Desktop Support
    Helpdesk
    WordPress Development
    Technical Documentation
    Technical Support
    Computer Maintenance
  • $20 hourly
    • I have worked across different areas of IT Support and this has supplied me with a wide range of technical knowledge which I can share with my future colleagues and clients. • I am a quality-oriented, dedicated and hardworking individual who makes sure to provide efficient and high-quality service. • An ISFJ-A Defender according to an online personality test • I am very flexible with the hours I am available to work. Here is a summary of some of my most recent job descriptions: IT Service Desk Supervisor - Supervising a group of IT Professionals by providing technical training, performance coaching, develop specific skill-sets through shadowing, and overall guidance to attain work efficiency IT Service Desk Analyst - Provide support on a wide range of technical issues for colleagues (Hardware, Software, Networking, VPN, Active Directory, Server, MS Office/Outlook/OneDrive/Teams, etc.) - Incident Management - Change Management
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    Office 365
    Medical Records Software
    Mobile Device Management
    Email Support
    Zendesk
    Hardware Troubleshooting
    Technical Support
    Troubleshooting
    Online Chat Support
    Helpdesk
    System Administration
  • $20 hourly
    I am a natural-born tech enthusiast and troubleshooter at heart, with a passion for tackling technical challenges. The prospect of joining your team in this industry excites me, as it aligns perfectly with my skill sets and offers an opportunity for professional growth in a field I am deeply passionate about. Moreover, I see it as a way to contribute to a larger scale by assisting others and enhancing my understanding of this field. My flexibility with work hours and my reputation as an enthusiastic team player make me a valuable asset. Here's a concise overview of my current skill set that I believe would be beneficial to your team: NOC - VoIP --Supported a range of customers, from small to enterprise-grade, across multiple states, providing VoIP solutions and premium support in both on-net and off-net environments. --Proficient in resolving VoIP routing issues on various telephony circuits such as MPLS, T1, DIA, and Flex, employing troubleshooting and break-fix strategies. --Skilled in tracing and isolating phone routing issues related to different VoIP protocols. Expertise in investigating telephony blocking on LAN and WAN, including network devices, switches, routers, firewalls, and port-related issues, with capabilities in setting up NAT and port forwarding on routers like Dreytek, Cisco, and Meraki. --Proficient in configuring SD-WAN, failover, WAN aggregation, and load balancing. On-premise Infrastructure and Cloud Support --Supported a range of accounts, spanning Basic, Mid-size, and Enterprise, with a focus on Microsoft O365 services, including activation, onboarding, email migration, and hybrid deployment planning. --Assisted clients in Microsoft Office Pro Plus software installation and administration of Exchange Online, Teams, and SharePoint Online services. --Provided break-fix support for service-related issues and supported MSP360 backup deployment. --Proficient in AWS and Azure VM support. Service Desk --In my 13 years of experience within a dynamic and high-volume service desk environment, I honed my skills in providing exceptional support and assistance to users. My responsibilities encompassed a broad spectrum of IT functions, primarily focusing on: Active Directory Management: --Proficient in managing and maintaining Active Directory, including user account management, group policies, and security permissions. Exchange Server Support: --Skilled in supporting and troubleshooting Exchange Server, handling mailbox management, email routing, and resolving connectivity issues. Application Support: --Extensive experience in diagnosing and resolving application-related queries, troubleshooting software issues, and providing guidance on application usage and functionality. Incident and Request Management: --Demonstrated expertise in managing incidents and service requests, ensuring timely resolution and adherence to defined SLAs, which significantly contributed to a streamlined and efficient service desk operation. Remote Assistance and Troubleshooting: --Adept at utilizing remote assistance tools to diagnose and troubleshoot technical issues, providing step-by-step guidance to end-users for issue resolution. Knowledge Base Creation and Maintenance: --Developed and maintained a comprehensive knowledge base, documenting solutions for common issues and best practices. This resource facilitated quick and effective issue resolution, benefiting both the team and end-users. Effective Communication and Customer Service: --Cultivated strong communication and customer service skills, ensuring clear, concise, and empathetic interactions with users. This approach fostered a positive service desk experience and enhanced overall customer satisfaction. Training and User Education: --Conducted training sessions and provided user education on IT tools, applications, and security protocols, empowering users to make the most of available technologies while adhering to best practices. My tenure in the service desk role has imbued me with adaptability, resilience, and a keen understanding of the critical role a service desk plays in maintaining operational efficiency and user satisfaction within an organization. I am eager to apply these skills and experiences in future endeavors, including contributing effectively within your esteemed organization.
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    Customer Support
    Helpdesk
    Ticketing System
    VoIP Administration
    ConnectWise Automate
    Mobile Device Management
    Shopify
    Windows Administration
    VoIP Software
    Technical Support
    Microsoft Exchange Server
    Office 365
    Microsoft Azure
  • $85 hourly
    I am a Infrastructure IT Technical Project Manager with over 20 years experience in all aspects of the delivery of infrastructure to clients both large and small. I am a Six Sigma green belt and currently serve as a Delivery Manager within a Scrum Program. I also have owned a business that specializes in support for Cloud based infrastructure, desktop support, network support, server administration, and web design. I am experienced in the delivery, troubleshooting, administration of Windows and Linux infrastructure. I have been a user/administrator of GSuite since that product was in beta. In addition I am a web designer with in house graphics capabilities and hosting. I have working experience with setting AWS EC2 servers as well as setting up S3 containers for use in backups and mapping drives.
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    Microsoft SharePoint
    Microsoft SharePoint Development
    Microsoft SharePoint Designer
    Microsoft SharePoint Administration
    Microsoft Teams
    Cloud Migration
    Email Technical Support
    Google Cloud Platform
    Microsoft Office 365
    Google Apps
    Project Management
    Windows 10 Administration
    Windows Administration
    Information Design
    Hardware Troubleshooting
  • $15 hourly
    Experience is the best teacher, as they say - 15 years of solid experience in the challenging but fun world of IT. My career started from humble beginnings. From Computer Teacher to IT Department Head - this is how I gained my experience and skills. I did not stop learning new things. I kept on pushing my limits and comfort zones. I want to end my brief overview with, "If you chase excellence, success will chase you." Hire me and you will never regret it :)
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    Computer Network
    User Manual
    Computer Maintenance
    Microsoft Office
    Information Security Awareness
    Software Documentation
    Video Editing & Production
    Computer Hardware Installation
    Hardware Troubleshooting
    Adobe Premiere Pro
    Article
    Website Content
    Content Writing
    User Guide Writing
  • $15 hourly
    I have years of experience in Customer Service, Technical Support and IT Servicedesk. Experienced in: SaaS - Customer Experience Platform (Gift cards / loyalty, Order & Delivery) Multiple CRM platforms and other remote tools. Windows and Mac troubleshooting Graphics design/editing Active Directory Google Admin Okta management
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    Customer Service
    US English Dialect
    Canva
    Ticketing System
    Salesforce
    Helpdesk
    Technical Documentation
    OKTA
    Technical Support
    Hardware Troubleshooting
    Customer Support Plugin
    Incident Management
    Troubleshooting
    Logo Design
    Email Support
  • $50 hourly
    Hi! I am an expert power electronics and embedded engineer. I have a bachelors in EEE from Delhi College of Engineering and have worked on a wide domain of technology. I have been the lead engineer at RXN Electric (an electronics design and manufacturing company in India). Few areas of my experience are: 1. High density power electronic systems including compact HF power converters. 2. Circuit design including complete simulation to multi layered PCB layout. 3. Digital and analogue SoC (System on Chip) development. 4. Embedded design with micro-controllers, CPLD and SoC. 5. Thermal design for electronic systems involving CAD, CFD and CAM. 6. Computer aided manufacturing of thermal systems for electronic devices. 7. A couple of programming languages used mainly in the embedded domain. I have good experience in power converter design, including - SMPS - HF Inverters - Solar MPPT - Battery management systems (BMS) - Power supplies and voltage converters - Motor drives I can design complete power converter circuits including CFD analysis and thermal system design resulting in an optimized electrical and thermal performance. Please feel free to discuss any electronics project with me. Thank you!
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    Analog Circuit
    Hardware Design
    Microcontroller Programming
    Power Electronics
    Electronic Design
    Circuit Design
    Digital Electronics
    Electronics
    PCB Design
    Electrical Engineering
    Embedded System
  • $40 hourly
    I am an experienced Top-Rated-Plus Cisco certified Network Engineer. I can help you with any Cisco/Brocade (VPN, ASA, Meraki, Route, Switch), Ubiquiti, Sonicwall,MikroTik, Cisco Umbrella, Cisco ISE and Linux problem in your network.
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    Linux System Administration
    Linux
    Cisco Certified Network Professional
    Network Engineering
    Data Center Operations
    Hardware Troubleshooting
    Cisco IOS
    Cisco Router
    Cisco Certified Network Associate
  • $60 hourly
    Practical electronics engineer with 7 years experience taking specs and ideas and turning them into working prototypes and eventually products. Persistance and analytical thinking is a must, but when your hobby is your profession you are personally invested in every project. That's my mindset. Taking full ownership of the project combined with effective customer communication, so we can the best results! Here is a list of my technical skills: Simulation & Analysis ------------------------------------------------------------------- LT spice, Microcap, Matlab PCB Design ------------------------------------------------------------------- Analogue, digital, mixed signal design, schematic capture and pcb layout, EMC testing, IPC-2221, signal integrity, high voltage rules Power electronics topologies ------------------------------------------------------------------ LLC, Full Bridge, Half bridge, Buck, Boost, Phase shifted full bridge, PFCs, Flyback, DC:DC, AC:DC converters, SMPS design, feedback control loops Magnetics Design ------------------------------------------------------------------ Simulation - calculations and winding of transformers and inductors at my facility. Programming Languages ------------------------------------------------------------------ Embedded C, C#, Assembly, Java, SQL Microcontrollers ------------------------------------------------------------------ AVR AtMega series, PSOC4, PSOC5 MCUs, Arduino Communication protocols ------------------------------------------------------------------ I2C, RS232, RS485, SPI, 1-WIRE, UART, MODBUS Software ------------------------------------------------------------------ Altium Designer, Atmel Studio, PSOC Creator, Visual Studio, Simulink, Mathcad, MS Office Lab equipment ----------------------------------------------------------------- Oscilloscopes, LCR meters, multimeters, PSUs, electronic loads, dynamic signal analyzers, soldering irons, power-tools, mechanical equipment, high voltage psus
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    Hardware Design
    Circuit Design
    App Design
    Microcontroller Programming
    Power Electronics
    PCB Design
    Hardware Troubleshooting
    Product Design
    C#
    C
    Analog Electronics
    Altium Designer
  • $44 hourly
    Dear Hiring Manager, Thank you for the opportunity to submit my proposal. I have 20+ years' experience in the IT field. My roles have included Data Protection Officer, vCISO, Information Security Management and Desktop Support, through to Server Support and Administration and Training. I also have 15 years' experience in Linux Admin and DR (Disaster Recovery) Solutions, including Backup Recover). Certifications: Information Security Manager: EC-Council University IBM: Certified Cybersecurity Analyst: IBM Certified System Administrator: Microsoft (MCITP), I am currently in the process of completing a Bachelor of Science with EC-Council and expect to complete this by 2025. My specialist area is in Information Security, specifically awareness. I have the opportunity to share my knowledge and experience as a presenter at workshops and conferences. Strengths: Report writing that specializes in Policy, Procedure & Process advice I also write about and offer advisory services to clients which include Data Protection and Audit Readiness. Skills and Experience: International data protection officer services vCISO services, including data and privacy policy creation and advice Information security awareness speaker Information security research, data analytics and visual reporting Desktop and server support on both Linux and Windows Systems administration: Google Workplace, MIcrosoft 365, Windows, Apple Mac and Linux Linux Distributions: SME Server: Specialist (firewall/fileserver) Centos: System setup and administration Entangled: System setup and administration OpenLab: System setup and administration, including lab rollouts PCLinuxOS: Desktop setups and support and testing Ubuntu: Desktop and server support I sincerely look forward to hearing from you on being an enabler in your business. Susi du Preez
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    GDPR
    English
    Linux System Administration
    California Consumer Privacy Act
    Information Security Governance
    CrowdStrike
    Information Security Awareness
    Google Workspace Administration
    Startup Consulting
    Atlassian Confluence
    Atlassian JIRA
    Information Security
    Vulnerability Assessment
  • $25 hourly
    Experienced Desktop Support Professional with over 9 years of experience. I've developed expertise in the support of Microsoft products including Windows 10 and Windows 7 operating systems, MS Office, Active Directory, SCCM, and MS Exchange. I also has expertise in providing PC and laptop break-fix support, HP and Lexmark printer support, and POS support. Software: Windows Server 2003/2008/2012 R2, Windows Exchange Server, Windows 8/7/XP pro, Office Suite 2010, Active Directory, SCCM, Proprietary software, Remedy, EDI, MAC, Symantec Backup, Switchbox PBX, Office 365, VMware, Connectwise/LabTech, Hardware: Dell/HP Desktops, Lenovo Desktop, Laptops, Microsoft Server 2008 & 2012 R2, File Servers, Lexmark/HP Printers, SAN
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    Computer Network
    Application Security
    Microsoft Active Directory
    Customer Support
    Purchasing Management
    Windows 10 Administration
    Windows 7 Administration
    Hardware Troubleshooting
    Software Documentation
    Virus Removal
  • $26 hourly
    I have more than 15 years of experience with multiple skills. I worked as a Technical Support Expert with a BMW software company. My job is 100% remote. I assist customers via email and remote desktop. I help customers with installing our BMW diagnostic and programming software in the Windows environment. I also extend support with LAN/WLAN connectivity and Windows errors encountered during the installation. I was an Amazon Retail account Customer Service Representative for three months and was promoted to Quality Assurance Apprentice. Three months after that, my band level was upgraded and I became a Quality Assurance Specialist. My goal was to make sure that the quality of calls from our customer care agents meet Amazon standards to maintain Amazon's title as the company with the best customer service experience. I used to work with Fairchild Semiconductor as an IT Remote Specialist - Global Helpdesk for 2 years. My tasks were to do technical support for our Fairchild employees worldwide. I catered Phone, Chat, Skype, Email & Remote desktop support altogether if the queue is very high. Due to my performance, I was appointed as an Admin for the System's Monitoring (Philippine Site). I managed our mini teams composed of 12 agents. I also created and maintained our Helpdesk’s websites (Google Sites). These websites contain troubleshooting steps for technical issues, updates, downtime schedules, and links to useful tools. The company I've worked with before Fairchild is a Call Center. I worked for 7 years with Dell computers account (Team Management). My resume shows my journey from a Technical Support Representative 1 to 5 and to a Resolution Specialist. I love art and I am proficient in Photoshop. I also know how to work with Google Apps, especially with Google Docs, Sheets, Slides, and Sites. I am active in Facebook Marketing and I am familiar with other social media sites. I am knowledgeable with Microsoft Office Applications like Word, PowerPoint & Excel. I know how to manage formulas and pivots in excel as well. Based on my job history, I strongly believe that I can meet or even exceed your expectations and I can provide a great customer experience for your clients.
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    Office 365
    Helpdesk
    HackerRank
    Hardware Troubleshooting
    QA Management
    ServiceNow
    Incident Management
    HubSpot
    Email Support
    Phone Support
    Tech & IT
    Online Chat Support
    Technical Support
  • $12 hourly
    IT Engineer / System Engineer RMM Remote Monitoring & Management, (Pulse-way &N-Able) Ticketing (Hubshpot & Repairshopr) Hardware & Software troubleshooting, Technical Support Network Printer Office 365 Google WorkSpace Desktop Utility Software/ Applications, Windows support, Systems Administration, Email Support Phone Support Chat Support Bachelor of Engineering in Computer System Engineering. I am a highly IT Technologist & Google | Microsoft| HUAWEI Certified And I am self-motivated, goal-oriented, and a work-dedicated person. Some of my strengths are Reliability and Perseverance, I always make sure that I am always available for the job and make sure to complete it. I worked with national and international clients UAE/ PARIS/USA / Australia / Switzerland and more
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    Remote Management Software
    Computer Network
    Printer
    Remote IT Management
    Data Entry
    Customer Service
    Email Support
    Ticketing System
    Desktop Support
    Hardware Troubleshooting
    IT Support
    Helpdesk
    Microsoft Windows
    Microsoft Active Directory
  • $35 hourly
    GURMIT SINGH Hello I am a highly-skilled Freelancer. I am certain I would make a valuable addition to your organization. With more than 18 years of experience as an IT Systems Manager I am much skilled in below core competencies: Core Technical Skills: LINUX, BACKUPS, DR and AWS Cloud with CloudWatch, Zoom LINUX: SUSE, RHEL, UBUNTU Projects:  Basic and Advanced Administration o Managing File Systems with LVM, restructure of file systems o LDAP/NFS/NIS setup and administration o Mail server setup and administration o LAMP setup o Upgrades and update activities o Advanced troubleshooting  Bash Scripting  Checks on system fine-tuning, recommendations and implementing solutions for an application like SAP HANA.  Server hardening as CIS (Center of Internet Security) benchmark level 1 and level 2 – o Complete checks and observations o Fixes for all threats o Complete documentation for Audit purpose o Customized scripts for the setup of the organization to harden any server for future of the same version. Disaster Recovery and Backup Solutions: Projects:  Design and Solution for applications like SAP HANA or Virtual machines o Onsite/Offsite real-time, offline full backups for applications like SAP HANA from the Datacenter to the cloud o Onsite/Offsite partial backups HANA from the Datacenter to cloud o The premise to a cloud backup of data and VM o Backup of data with manual bash scripts or 3rd party tools o Complete plan with detailed documentation for recovery of DR sites. AWS Cloud Solutions Projects:  Consulting for running AWS set up for designing and redesigning o Setup VPS, EC2, o Automate snapshots o Make policies for AMI’s  CloudWatch o Plan and design solution for implanting CloudWatch o Configure and testing with required monitoring o Configure and testing for automating the process using CloudWatch Projects completed below: LINUX Hardening (SUSE RHEL, UBUNTU), CIS Level 1 and level 2 security. SUSE Manager - Implementation and Administration. Linux (Red Hat, SUSE): advance Admin Skills in Implementation, troubleshooting, and RCA UNIX (true 64 Unix): Advance Skills in Implementation, troubleshooting, and RCA VMWare ESXi: Advance Skills in Implementation, Integrations with Veeam and AWS Storage Gateway troubleshooting. AWS (EC2, Storage Gateway): Advance Skills in Implementation, Integrations with Veeam and ESXi and troubleshooting Migrations: AWS to Azure, Azure to AWS, Physical to Virtual systems in ESXi and Unix, On-premise to AWS migrations. SAP (Basis): Implementation of R3 Architecture with Sybase as a database on physical, VM environment and AWS cloud, role and security management, system copy, complete basis activity from the command line and DBA cockpit. Veeam: Advance skilled on design and implementing solutions on backup with Veeam for onsite and DR site backups. Designed a backup solution with integration of AWS storage gateway, Veeam, and ESXi for backups of windows AD, Linux servers running production SAP landscape. Core Management Skills • I was heading IT support of 1500 users spread across 32 location in the Middle East and Africa, BPO in India. I was responsible for IT Support across the region and handle any escalations • Coordination with vendors for initiating projects planning and implementations. • I was responsible for smooth IT operations from local Data Center to Co-host location at Equinix. Data center uptime 99.99% maintained. • I was responsible to present IT reviews for annual to CEO and Sr. Management and handled IT audits for the past 8 years. Implemented recommendations from the audit. I am extremely enthusiastic to welcome the opportunity in your organization to contribute to your continued success through continuous infrastructure improvements. Thank you for your time and consideration. Sincerely Gurmit Singh
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    Project Management
    Laravel
    Communications
    Java
    Angular
    PHP
    Administrative Support
    React
    Technical Support
    Zoom Video Conferencing
    Time Management
    Customer Support
    Tech & IT
  • $35 hourly
    Project Manager IT and Unified Communication expert Cloud Service licensed Fluent in german and english; basic spanish very good skills of Office Products
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    Employee Training
    Project Management
    Documentation
    English to German Translation
    Email Communication
    German to English Translation
    Communication Skills
    Zendesk
    Proofreading
    Customer Service
    VoIP Administration
  • $20 hourly
    More than 20 years of experience in the repair, maintenance and design of electronic circuits, industrial equipment and telecommunication facilities.
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    Power Electronics
    Digital Electronics
    Mechanical Design
    Microcontroller Programming
    Circuit Design
    Autodesk AutoCAD
    PCB Design
    Firmware Programming
    Electronics
    Electronic Design
    Electrical Engineering
  • $65 hourly
    Dedicated, innovative, problem solving, self-starter, with over 20 years of software and hardware experience, including extensive work with embedded real-time systems. Founder of Laurel Creek Systems, providing software and hardware design and verification services, specializing in IoT, embedded and real-time software. Services include AWS cloud, board layout, bring up, hw/sw design test and debug.
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    Firmware Programming
    Circuit Design
    KiCad
    Xilinx
    Hardware Troubleshooting
    Internet of Things
    Hardware Prototyping
    Hardware Design
    PCB Design
    Arduino
    Arduino Firmware
    Embedded System
    Microcontroller Programming
    Embedded Linux
    STM32
  • $40 hourly
    I Have been a Team Manager for more than five years. But I have been a System administrator, technical support, customer support, and sales for twelve years now. Throughout the years I acquire many skills like; Doing root cause analysis people management Financial management Conduct staff performance reviews to assess needs, cost/benefit analysis, and other operational strategy assessments Product presentation and negotiating with clients Handling stakeholders How to efficiently monitor the queue and the entire team's attendance to make sure that we hit our SLA hourly. Create a report base on Data Analysis creating a productivity report The middle man between HR and Team members for legal matter concerns and many more I am very easy to work with, fast learner and goal-oriented. Technical Experience; SaaS Technical Support: -Help client set up their RMM -Assist customer in creating PowerShell script that would trigger RMM alerts - Addressing client inquiries and educating them on our product and how to use the software -Assist client with integration such as office 365, Bitdefender, Quickbooks, Xero, Emsisoft, Teamviewer, Splashtop, etc. - Create a knowledgebase - Report bugs to developers by creating a ticket in Jira Ticketing tools; -Zendesk -CRM -Kayako -Freshdesk -HPSM -Parature -Rave -connectwise -Intercom -Jira -Hubspot Experienced with Microsoft O365 setup including: - Domain registration - DNS records - Managing subscription/ cancellation or additional subscription. Exchange online management: - Exchange online protection - Advanced threat protection - Domain keys identified mail (DKIM) - Domain message authentication reporting and conformance (DMARC) - Sender policy framework (SPF) – distribution group -Security group (edit, delete, adding members) -email migration SharePoint online management: - Creating a site - Managing document library - Configuring user permissions. - External sharing Skype for Business and Microsoft teams: - setting up calling plans - creating Teams channel - Managing guest access with teams - Federation between two Microsoft teams organization. Active directory setup and management: - Updating UPN - custom attributes - user creation - Creating organization unit - Updating dirSync - fix sync errors with AD. Office 365 security and compliance: - Data loss prevention - Permissions - Ediscovery search - Data Encryption –MDM setup - Data governance - retention - content search - Audit log search OneDrive for business - file synchronization - Sync errors – Document library synchronization Experienced in PowerShell scripting for O365. Remote tools: - LMI - TeamViewer - Splashtop - Kaseya - ScreenConnect
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    Customer Engagement
    Atlassian Confluence
    Email Communication
    Ticketing System
    Windows 10 Administration
    Office 365
    Troubleshooting
    Microsoft SharePoint Administration
    Microsoft Exchange Online
    Microsoft Outlook
    Shopify
    Business with 10-99 Employees
    Helpdesk
    Technical Documentation Management
    DNS
  • $65 hourly
    Objective • Striving to create a future in technology through support and innovation. • 10+ years’ experience- IT Support Engineer / Information Systems Engineer • Interested in: IT Management Roles/IT Senior Systems Engineer/Systems Architect Skills Manage Tier 1-3 Helpdesk Support Engineer | Systems Engineer - Backend | Mac OS | Windows 10 | Windows Server 2008 R2 – 2019 | TCP | DNS | DHCP | Active Directory | Microsoft Exchange Administration | Office 365 Administration | Cisco Meraki | Ruckus Wireless | Avaya Telecom VoIP | WSUS | SCCM | WYSE | PGP & Bitlocker Encryption | iOS & Android | Mobileiron MDM | McAfee Security | BMC Remedy | Azure | AWS | Mimecast | Datto | VMWare | Jamf | GSuite | ConnectWise | Continuum | Zoom | MSTeams | SD-WAN Manage Windows Systems Environments | Cloud Environments (AWS, Azure, etc.) End to End Support | Infrastructure Design and Support (Conception to Fruition) Full Helpdesk Support Management | Executive Support
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    IT Infrastructure
    Infrastructure Management
    macOS
    Cisco Meraki
    Windows Server
    Windows 7 Administration
    VMware ESX Server
    Mac OS X Administration
    Microsoft Office
    Microsoft Small Business Server Administration
    Helpdesk
    Desktop Support
    Administrative Support
    Email Technical Support
    Active Directory
  • $50 hourly
    I am a senior engineer with a decade of experience in mechanical engineering, mechanical design, and automation. I have an MEng in Mechanical Engineering, a PhD in materials engineering and I am a TUV registered functional safety engineer. I am also an IPENZ Chartered Engineer. My particular interests are safety integrated systems and automation of processes and production machinery. I am an expert in programming Siemens PLCs (S7-300 and S7-1200) and the full range of Siemens HMIs. I routinely use TIA V15 and Step 7 5.5 (classic). I have recently completed several SCADA projects using Inductive Automation Ignition v8.0. I have a great deal of experience in field bus protocols such as Modbus RTU, Modbus TCP, Profinet and Ethernet I/P. I have also installed many systems which log data from industrial equipment to mySQL and MSSQL databases. I have designed, installed and commissioned bespoke machinery ranging from Hydrogen production, to metal cutting, chemical processes and HVAC. I have experience of working on projects in North America, United Kingdom, New Zealand and Germany. I look forward to working with new clients.
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    Autodesk AutoCAD
    Engineering Drawing
    PLC
    3D Design
    SCADA
    Microsoft Visio
    Electrical Engineering
    Electrical Drawing
    Excel VBA
    Simatic
    SolidWorks
    Mechanical Design
    Mechanical Engineering
    PLC & SCADA
    PLC Programming
  • $50 hourly
    MSc. Network & Information Security | MBCS | CIPS | CEH | ITILv4F | AWS Certified Solutions Architect | MCSA | CCNA | MCTS - Microsoft Exchange Server | 3CX Advanced Certified
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    Technical Support
    Business with 1-9 Employees
    NGINX
    Managed Services
    Office 365
    Web Server
    Cisco Certified Network Associate
    ITIL
    Cloud Architecture
    Windows Administration
    Linux System Administration
    3CX
    AWS Systems Manager
    PfSense
    Network Planning
  • $30 hourly
    "Excellent and professional. Completed work in timely fashion and very responsive. Will work with again." - Matthew Chang "Timothy does great work. Is very neat and organized. Follows instructions well. Plan to utilize him in the future." - Barbara Collins " Tim did a great job on this project for me. If I have more work, I will definitely contact him in the future." - Barbara Collins I've been in the IT industry since 2007. I am a passionate IT professional with more than 15 years of experience in providing customer and technical support to different Fortune 500 US-based companies like AT&T, Microsoft, Comcast, DELL, HP, Coca-cola and lot more. I've also worked as a Senior Remote Desktop support for several MSP in the US, Canada and Australia that provides technical and helpdesk support for both MAC and Windows in a consumer and business environment. I have a huge variety of MSP tools that I've used and managed before. In addition, I have an impressive background in providing Technical and Helpdesk support via email, phone and remote control I have used the following helpdesk tools: Ticketing system: - ServiceNow - ConnectWise - Syncro/Repairshopr - Zoho Desk - AutoTask - SherpaDesk RMM: - Datto RMM - Solarwinds RMM - Kaseya VSA - Pulseway - NinjaRMM Remote Control software: - LogMeIn - ScreenConnect - BOMGAR - TeamViewer - Zoho Assist - Splashtop Knowledge Management System: - IT Glue - Zoho KB - Confluence File Sharing: - Egnyte - Sharepoint - Google Drive / Drive Filestream VoIP System: - RingCentral - 3CX - Jive (GoToConnect) Backup Solutions: - DATTO - Box / Dropbox - OneDrive - Acronis - Spanning - ShadowProtect - Veeam - BackupExec My troubleshooting skills are but not limited to: - Gsuite administration / Migration - O365 administration / Migration - Azure administration - VM administration - Online/Cloud Backup Management - Image Backup - Synology NAS backups administration - Active Directory Management - Server Administration - Patch Management - Virus monitoring and removal - make sure that antivirus threat definitions are up to date - PC Hardware troubleshooting and maintenance - Multi-function Printer setup and troubleshooting - Software installation and compatibilty troubleshooting - File or folder permission management - Network Troubleshooting - Firewall /Router Setup - Port forwarding, Wireless configuration, MAC filtering, Firewall management - VPN Setup and management - Windows Management and Troubleshooting - creating "How-to" documents and KB articles (with screenshots) - Quickbooks setup and troubleshooting (single and multi-user setup) - ad-hoc tasks I'm looking forward to working with your company
    vsuc_fltilesrefresh_TrophyIcon Computer Hardware
    Tech & IT
    Technical Support
    Hardware Troubleshooting
    Microsoft Office
    LogMeIn Rescue
    Managed Services
    Helpdesk
    Remote IT Management
    Windows Administration
    Microsoft Active Directory
  • $22 hourly
    Provided remote support to all US and International employees in an all-Mac and SaaS technology environment. • G-suite and Okta Admin: Account deprecations. Delegate mailbox, email forwarding, archiving and auto responders. • Maintained policies and security requirements within JAMF and G-Suite • Supported remote users\work sites utilizing Zoom, Meet and Slack • JAMF Administration/maintenance. Pushing Updates for OS, Apps & Policies • Implemented and configured Jira Service Desk ticketing system for IT and other departments • Administer SaaS cloud-based applications (Okta, Zoom, RingCentral Slack, Atlassian, DocuSign, Miro, Gitlab, GitHub, Docker & more) • Purchased, configured and provisioned laptops from Apple and ensured were in DEP • Collected termination laptops and shipped/received loaner laptops from home office • Highly collaborated with HR team for smooth on & Off-Boardings • Performed bi-weekly IT introduction new hire welcome meetings • Created and maintained IT documentation SOP and knowledge base in Confluence • Some iPhone and Android phone support for email
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    VMware ESX Server
    Product Support
    Atlassian JIRA
    Managed Services
    Microsoft Windows
    Citrix Virtual Apps & Desktops
    Technical Support
    JAMF
    OKTA
    Mac OS X Administration
    ManageEngine ServiceDesk Plus
    Procedure Development
    AWS Systems Manager
    Email Support
    Customer Support
  • $30 hourly
    Extensive experience in the following Roles, IT Support Engineer, System Engineer, Service Desk, Technical Support, and Customer Service at various levels and areas of responsibilities. Work experiences consist of Troubleshooting different Devices and Computers, Active Directory, Office 365 Administration, MS Exchange, FTP/sFTP, Manage Clients Network, Provision, and Setup VOIP Phone System, Giving Product Information and Product Support for Customers, Provide Technical Assistance and Customer Service through Phones, Chats, and Emails. Certificate: ITIL Foundation ver.3
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    Google Workspace Administration
    VPN
    Technical Support
    Technical Documentation Management
    Customer Service
    Procedure Development
    Ticketing System
    Network Administration
    Desktop Support
    Helpdesk
    Microsoft Active Directory
    System Administration
    Windows Server
  • $10 hourly
    IT Service desk with in depth knowledge in Linux Ubuntu Administration,Azure Cloud Administration, Microsoft 365, Azure AD, MS Exchange,Windows Servers administration. Database such as Azure SQL and MySQL administration. Google Workspace Admin. • Well versed with different operating systems from earlier up to latest versions to Windows 11 and hands-on experience managing and administering Linux Ubuntu Server 18.04 and 20.04 • Knowledgeable in installing, configuring and troubleshooting Office earlier version to Office 365. • Trained for Microsoft 365. • Knowledgeable in using Remote Desktop such as Citrix and Remote Session tools NTR, SSH tunnels. • Experienced troubleshooting and configuration for different vendor routers, modems and wireless devices such as Cisco, Linksys and Netgear. • Knowledgeable in Computer Network, TCP/IP Phones, Windows and Linux commands. • Knowledgeable with computer hardware components. • Experience with Windows installation, system recovery.
    vsuc_fltilesrefresh_TrophyIcon Computer Hardware
    Office 365
    Helpdesk
    IT Support
    System Administration
    Let's Encrypt
    SSL Certificate
    Apache Administration
    Linux System Administration
    Microsoft Azure SQL Database
    Server Administration
    Apache HTTP Server
    Windows Administration
    Google Workspace Administration
    PHP
    MySQL
  • $53 hourly
    100% ROCKSTAR! Competent. Reliable. Upbeat. Positive. Experienced. Fair. I love to work with those who are competent and reliable. I have a get it done mentality. I don't nickle and dime people. I charge straight time for the hours worked. Let's make things happen!!! I have worked in IT for 20 years. I am experienced in supporting clients via chat, email, and phone support and using various remote support applications.
    vsuc_fltilesrefresh_TrophyIcon Computer Hardware
    VPN
    Microsoft Outlook
    Helpdesk
    Cloud Engineering Consultation
    Network Administration
    Linux System Administration
    VMware ESX Server
    Network Equipment
    Cloud Computing
    Online Chat Support
    Phone Support
    cPanel
    Microsoft Endpoint Manager
    Microsoft Azure
    System Administration
  • $25 hourly
    I’ve been creating goal-oriented and feature-rich Hybrid/Native platform apps for more than 10+ years. The best part is that it all happens while keeping the app logic intact. My client-focused approach and ability to create clean codes resulted in 350+ successful apps. Let’s work together and see how we can turn your app idea into a viable & successful reality with a quick turnaround time. ABOUT ME I have vast and varied experience of working with companies of all sizes and scales. From startups to established brands such as SML Isuzu, Nielsen, and the likes, I’ve worked with all. I take pride in being a go-to-developer for my clients. Apart from my knack for writing highly readable, clean, maintainable source code, the credit of my successful development career goes to my knowledge of working with the following industries: ● Ridesharing and Ride-hailing applications ● Marketplace apps ● Social/Dating apps (Chat, Call(audio/video), live streaming) ● On-Demand service-based apps ● eCommerce apps ● Classified apps ● Utility apps ● Healthcare apps ● Fitness apps ● Photo-video editing apps ● Music/entertainment apps ● Enterprise-level apps EXPERIENCE ● Developed 350+ highly intuitive and user-friendly iPhone/iPad/Android apps. ● Successfully updated existing applications owned by 200+ SMEs including, but not limited to SML Isuzu, Nielsen, and AWR Group. EXPERTISE ● iOS/Android Application Development ● iOS Native (XCode): Swift, Cocoa Touch ● Android Native (Studio/Eclipse): Java, Kotlin ● React Native | Flutter App development ● Expo/Redux ● Back-End: JSON-RESTful APIs as well as 3rd Party SDK integration like Parse, AWS. ● Web Services Support • Main Tools: PHP, MYSQL, HTML5, CSS3 (Bootstrap & Responsive & Parallax) ● Services: Cloud, FB, Twitter, LinkedIn, Twitter, Google. BENEFITS OF HIRING ME ● Availability 24*7 ● Fluent in Communication ● Consultation about your App idea Let's connect and discuss your idea with the latest technology trends and technologies.
    vsuc_fltilesrefresh_TrophyIcon Computer Hardware
    QA Testing
    JavaScript
    Web Design
    MERN Stack
    MEAN Stack
    PHP
    Web Development
    Swift
    Kotlin
    React Native
    Native App Development
    Hybrid App Development
    Mobile App Development
    Graphic Design
    UI/UX Prototyping
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