The Best Helpdesk Specialists For Hire In Colombia

Check out Helpdesk Specialists in Colombia with the skills you need for your next job.

Get started

$18 hourly
- 5.0/5
- (5 jobs)
My name is Jorge Acosta, I'm a Customer Service Representative and Technical Support Representative. I've been working on both sides for 3 years. I also possess two years of experience working as technical support which has given me an excellent sense of troubleshooting and knowledge about many fields such as OS (Windows, iOS, Android, macOS) Troubleshooting, Networking, Microsoft apps such as Office, and Gmail troubleshooting. I have an associate's degree as an IT Technician as well. Empathy, active listening, multi-tasking, troubleshooting, and analytical thinking are my best skills for this position; I have experience working with Tickets, emails, chats, and phones simultaneously and under high load or pressure. I always like to pay attention to details when handling a situation with a customer, I want them to feel comfortable with me and the service I'm providing. I feel comfortable learning new things and adapting to changes in my work environment. One of the reasons I like to work is because I will learn something new and help others with that something. Now, last but not least, I always like to go beyond what's required, to ensure my client's satisfaction. With that being said, I'm pretty sure I'd be an excellent fit for this position. To guarantee quality work, I count on the following equipment: -Gaming computer with excellent capabilities -MacBook Pro -Excellent noise-cancelation headsets -Dual monitors -331mbs of internet -Exclusive workspace Thank you so much and I hope you get to read this! Have a nice one.

Helpdesk
End User Technical Support
Java
Microsoft Excel
Customer Support
SaaS
Microsoft Word
Customer Satisfaction
Customer Service
Microsoft Windows
Freshdesk
$10 hourly
- 5.0/5
- (2 jobs)
Certified SAP Business One Functional Consultant Customer Service Web Applications development Phyton, Java, Angular Agile methodologies Scrum Technical Support Engineer Google Workspace Microsoft Teams Data Analysis Web Research, Data Entry, Excel Fórmulas, Data Backup and Restore

Helpdesk
WooCommerce
WordPress
Accuracy Verification
Customer Service
Technical Documentation
Microsoft SQL Server
Microsoft Excel
SAP BusinessOne
Latin American Spanish Accent
Data Entry
Data Analysis
Technical Support
System Administration
$999 hourly
- 0.0/5
- (0 jobs)
PERFIL PROFESIONAL Ingeniera Electrónica egresada de la Universidad de Pamplona con habilidades destacadas en los diversos campos de acción en mi profesión, cuento con un alto sentido de trabajo interdisciplinario y liderazgo para dirigir y gestionar equipos de profesionales o sistemas organizacionales basado en la efectividad para comunicarme y compartir mi conocimiento en mi campo profesional. A demás de estas capacidades básicas me caracterizo por ser una mujer con una alta capacidad de análisis y resolución de problemas, manejo de herramientas ofimáticas, atención al cliente, gestión administrativa, excelente actitud y disposición para trabajar.

Helpdesk
HelpDocs
Assistive Technology
Electronics
Document Control
Administrate
AngularJS
Office 365
Office Administration
Engineering & Architecture
$44 hourly
- 5.0/5
- (6 jobs)
I'm a System administrator with 10+ years of experience on Linux/Windows environments both on-premise and cloud implementations. Also I have good knowledge on IT technical and Helpdesk support. My main goal and interest is to continue on the DevOps learning path for the deployment of small to large-scale applications, automation and Cloud administration.

Helpdesk
Kubernetes
Jenkins
Docker
GitLab
Computer Network
Cloud Computing
Linux System Administration
Hardware Troubleshooting
Windows Administration
Network Administration
System Administration
Amazon Web Services
$20 hourly
- 5.0/5
- (7 jobs)
Hi there! Larry here :) Over the last decade, I've helped organizations in creating top-notch customer service solutions. Throughout this never-ending learning process, I've immersed myself in the world of Customer Success journeys, discovering the art of forging strong connections with users through tailored support, online webinars, and informative training sessions. In doing so, I've also understood that ultimately, the voice of the customer is, in a big part, the voice of your business :) Throughout the years, I have acquired various skills that have supported numerous clients in their customer support-related projects. Some of the tools and platforms I am knowledgeable in include: *Sales CRM Systems. *Call-Handling (Avaya) (Talkdesk) *Chat-Handling (Oracle) (Touch Commerce) (Olark) *Email- handling (Zendesk) (Helpscout) *Helpdesk, Helpscout, E-learning, QUIA Learning Platforms. *TOPS, ATAC, BEST T&D development Supervising and Training skills. *Icare, Siebel, X Ytel, and Shopify platforms to manage customers’ accounts.

Helpdesk
Castilian Spanish
Supervision
Customer Relationship Management
Oracle Siebel
Customer Service
English to Spanish Translation
Elearning
English
Zendesk
$15 hourly
- 0.0/5
- (0 jobs)
Systems Engineer, proactive, responsible, goal-oriented, quick learner with good communication skills. Highly interested in performing in technical support, networks set up and IT infrastructure management. International experience in Venezuela and Colombia. I am looking for an international opportunity to actively contribute in areas like helpdesk support, IT support and IT infrastructure management. Spanish as native language, proficient in English and intermediate of German.

Helpdesk
Infrastructure as Code
Information Technology Strategy
Windows Administration
Customer Relationship Management
IT Management
Strategic Plan
Network Administration
Network Analysis
Microsoft Active Directory
$9 hourly
- 5.0/5
- (1 job)
I am an efficient and reliable system engineer, my profile is based on providing technical support to users, work teams and everything related to the proper functioning of devices, I have approximately 10 years of experience and I like to work oriented to results based on researchs. ________________________________________________________________________________ Soy un eficiente y confiable ingeniero de sistemas, mi perfil está enfatizado en el soporte técnico a usuarios finales, equipos de trabajo internos y todo lo relacionado con el correcto funcionamiento de los dispositivos de cómputo y/o telecomunicaciones, tengo aproximadamente 10 años de experiencia dispuesto a compartirla con ustedes y me caracterizo por estar orientado a resultados basados en experiencias e investigaciones

Helpdesk
Network Engineering
In-App Support
Software Configuration Management
Help System
Online Help
Computer
Software Assistance Seraph
Network Access Control
Computing & Networking
Computer Network
Network Administration
$10 hourly
- 3.0/5
- (1 job)
Technologist in electronics and telecommunications with a strong knowledge base and know-how in computer networking. With ample experiencie in IT, server maintenance, cloud computing, VPN setup/troubleshooting and radiofrequency parameter validation for government entities.

Helpdesk
Microsoft Windows
Information Technology
Tech & IT
Administrate
Windows Administration
$16 hourly
- 0.0/5
- (0 jobs)
Soy una persona responsable dedicada a mi trabajo me gusta seguir los lineamientos y políticas de los equipos de trabajo soy muy participativo y me gusta estar evolucionando e investigar sobre las nuevas tecnologías

Helpdesk
Online Help
Help System
Help Scout
Tech & IT
Technical Support
$12 hourly
- 0.0/5
- (0 jobs)
Telecommunications Engineer with 5 years experience in support of internet services in optical fiber, CU, and satelital/customer services/data entry, with skills in teamwork, analytical capacity, customer orientation, and continuous improvement. Spanish native lenguage Skills in Computer tools and technology management. Know in movil phones technology.

Helpdesk
Latin American Spanish Accent
Salesforce
Computer Network
Telecommunications
Office 365
Audio Transcription
Customer Service
IT Support
ITIL
Cisco
Network Engineering
Telecommunications Engineering
Computer Skills
Data Entry
$10 hourly
- 0.0/5
- (0 jobs)
Hey, I am excited to start building great things together! My diverse experiences have reinforced in Customer Success, Effective Communication, and Management. I do well with people from listening to problem-solving. While new to these platforms, look forward to contribute and eager to continue learning and growing.

Helpdesk
Voice-Over
Online Chat Support
Salesforce
Digital Interface
Logistics Coordination
Active Listening
Social Customer Service
Customer Support
Customer Care
Time Management
Resolves Conflict
Cultural Adaptation
Communication Skills
Interpersonal Skills
$10 hourly
- 0.0/5
- (0 jobs)
I am an IT professional with over 2 years of experience in infrastructure, systems, and telecommunications. My expertise includes network management, SQL databases, .NET programming, and Python. I am creative, punctual, organized, and autonomous, with a strong focus on applying my skills and continuously expanding my knowledge to contribute to the success of every organization I support.

Helpdesk
Proposal Writing
Price & Quote Negotiation
Information Technology Operations
Client Management
English
Microsoft Active Directory
VMware vSphere
VMware ESX Server
VMware Administration
Windows Server
.NET Framework
Database Management
Database
$10 hourly
- 5.0/5
- (1 job)
I am a computer engineer, I have extensive experience in help desk and IT support, I have more than 5 years of experience performing all types of corrective and preventive maintenance on Windows and Office supports.

Helpdesk
Data Entry
Transcript
Translation & Localization Software
Microsoft Excel
IT Support
$3 hourly
- 0.0/5
- (0 jobs)
I am a systems technologist with extensive knowledge in computer security and networks,In the field of help desk I perform exceptionally in the field of networks, computer security, databases, Linux operating systems, Windows, Android iOS, I have experience in help desk.

Helpdesk
Help Desk Technology International ServicePRO
Computing & Networking
Network Engineering
Computer Network
IT Support
Call Center Management
IT Service Management
ServiceChannel
Tech & IT
$8 hourly
- 0.0/5
- (0 jobs)
Dedicated IT professional with 3 years of experience in providing exceptional technical support and resolving complex hardware and software issues. Proven ability to troubleshoot efficiently, communicate effectively, and deliver timely solutions.

Helpdesk
IT Project Management
Risk Management
Project Planning
Microsoft Active Directory
System Administration
Computing & Networking
Troubleshooting
Operating System
Agile Project Management
Project Management
Customer Service
Customer Support
Technical Support
IT Support
$10 hourly
- 0.0/5
- (0 jobs)
¡Hola! Soy un profesional de la tecnología especializado en el desarrollo y soporte de sistemas, con amplia experiencia en gestión de bases de datos, redacción y traducciones técnicas. Como asistente virtual, ofrezco soluciones personalizadas para satisfacer las necesidades únicas de cada cliente, ofreciendo apoyo en tareas administrativas, gestión de proyectos y traducciones de alta calidad tanto en inglés como en español. Mi experiencia incluye el diseño, la optimización y la gestión de bases de datos en plataformas como MySQL y SQL Server, lo que garantiza la integridad, la seguridad y el rendimiento de los datos en diversos entornos. Además, aporto sólidas habilidades de redacción, creando contenido claro y atractivo, documentación técnica e informes. Con experiencia en programación y desarrollo web, trabajo con lenguajes como PHP y Python, lo que facilita la integración perfecta entre bases de datos y aplicaciones. Me dedico a la mejora continua, la comunicación clara y la entrega de soluciones efectivas y organizadas. Si está buscando un profesional versátil y confiable para el desarrollo de sistemas, la redacción, las traducciones o la asistencia virtual, estoy aquí para ayudarlo a lograr sus objetivos ENGLISH Hello! I’m a tech professional with expertise in system development and support, specializing in database management, writing, and technical translations. As a virtual assistant, I provide tailored solutions to meet each client’s unique needs, offering support in administrative tasks, project management, and high-quality translations in both English and Spanish. My skills include designing, optimizing, and managing databases on platforms like MySQL and SQL Server, ensuring data integrity, security, and high performance. I also bring strong writing abilities, creating clear and engaging content, technical documentation, and reports. With experience in programming and web development, I work with languages such as PHP and Python to ensure seamless integration between databases and applications. I am committed to continuous improvement, clear communication, and delivering organized, effective solutions. If you’re looking for a versatile and reliable professional for systems development, writing, translations, or virtual assistance, I’m here to help you achieve your goals.

Helpdesk
Virtual Assistance
Virtualization
Software
ASP.NET
C++
PHP
Java
MySQL
SQL
Microsoft Excel
Office 365
Computer Network
Computing & Networking
System Administration
$10 hourly
- 0.0/5
- (0 jobs)
I am an IT and storage professional with over 5 years of experience in managing and supporting storage arrays, troubleshooting networking protocols (including NAS and SAN), and delivering exceptional customer service to customer all around the world in both English and Spanish through various channels, such as phone, chat, video, and screen sharing meetings. Core Competencies: - Proficient in networking protocols such as HTTP, HTTPS, and SSH - Skilled in Data ONTAP and NetApp configuration and support - Strong customer service skills, ensuring client satisfaction and effective communication - Proven sales experience in selling internet, phone, and cable TV services, demonstrating the ability to understand client needs and provide tailored solutions

Helpdesk
End User Technical Support
Email Support
Hardware Troubleshooting
Troubleshooting
Problem Solving
Storage Array
English
Spanish
Sales
Customer Service
IT Support
Computer Network
Network Engineering
System Administration
$20 hourly
- 0.0/5
- (1 job)
Hi, My name is Daniel, Argentinian, but currently living in Bogotá, Colombia. I worked over 10 years in IT support and Customer Service, locally and offshore, being responsible for users general needs, desktops, systems, security, networks, IP phones, and servers. Being fluent in english language, I can make english - spanish translations and keep natural conversations. I also worked as Customer Service Representative for US customers regarding cellphone accounts management, and help desk for several commercial products. Lastly, I love Photography and Audiovisual Creation, having done several works for music shows and social events. I can Work with Photoshop, Lightroom, Premiere, After Effects, etc. Thanks for reading.

Helpdesk
Computer Maintenance
System Administration
Network Administration
Video Editing
English to Spanish Translation
Photography
Customer Support
Videography
IT Management
$4 hourly
- 0.0/5
- (0 jobs)
Soy un profesional con experiencia en informática, soporte técnico y marketing digital. Mi enfoque es integrar la tecnología para resolver problemas y mejorar la presencia en línea de empresas y personas. Apasionado por la innovación, busco constantemente soluciones efectivas en un mundo digital en constante evolución.

Helpdesk
Marketing Advertising
Marketing
Market Planning
Market Analysis
IT Recruiting
IT Service Management
IT Infrastructure
IT Support
IT Consultation
Ticketing System
Want to browse more freelancers?
Sign up