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I am a veterinary surgeon by profession, but above all, I am passionate about creativity and design. After more than 13 years working in sales and customer service, I discovered that what I enjoy most is communicating ideas in a visual, clear,and attractive way. I am currently specialising in graphic design and content editing with canva, exploring everything related to images, presentations and digital material for social media. Thanks to my previous experience, I have skills that set me apart. * Persuasion and effective communication - I know to connect with people. * Organization and focus on results - I like to deliver well-structured projects on time. * Growing creativity - I am constantly learning to improve and bring fresh ideas to the table I want to help you bring your projects to life, whether it´s with eye-catching visual designs, content for networks or professional presentations. I am responsible, flexible and eager to learn and create. *Specialties: Customer Service | Sales | Calendar & Email Management | Data Entry | Social Media *Tools: Microsoft Office | Google Suite | Zoom | Trello | Canva | Prezi | Telegram | WhatsApp. Please feel free to invite me to take a look at your work or project. I would be delighted to send you a proposal and show you all the ways I can help free up your schedule with my support. If you are looking for someone who combines real experience in dealing with clients with creativity and enthusiasm in design, I will be happy to collaborate with you. I look forward to hearing from you soon

I'm a TOP RATED Graphic Designer with extensive experience in print and digital design. I'm a fully qualified Senior Graphic Designer super reliable, easy to work with, flexible with hours who can turn around projects quickly. I'm passionate and specialized in Editorial design which includes a range of experiences in layout design, report design, infographics design, and much more. I mainly work in Adobe Creative Cloud using Indesign, Photoshop and Illustrator. My design aesthetic is modern, minimal and clean. My strengths are: • Reports & Annual Reports • Brochures • One Pagers • Flyers • Power Point Presentations • Infographics • Business cards • Banners and Digital Design I'm a full-time freelancer, very flexible with my working hours, so it's straightforward for me to work U.S. business time zone. I hope to hear more from you!

Over 18 years of experience in customer service helping end-users, clients, and co-workers with technology related issues. I am passionate about technology, self-taught and very curious, trying to learn every day a little more. I enjoy helping others, and patience is one of my best virtues. Upwork- Nov 2018- Present I provide support for LATAM countries and Spain in Office 365 Concierge program, helping customers in topics such domain configuration, email troubleshooting, office desktops apps and all Office 365 products focusing on great customer satisfaction. I have advanced troubleshooting skills in Exchange Online, helping others Support Engineers to succeed in their roles assisting on consults. SENIOR SYSTEM ENGINEER /EXCHANGE ONLINE ADMINISTRATOR Indra Sistemas- Sena Project Nov 2015- Nov 2018 For 15 months I was the Active Directory administrator for a domain with approximately 50.000 users. I created GPOs required by the client. After 15 months I was an Exchange Online- Office 365 administrator. My responsibility was to manage an Exchange 2010 / Exchange Online Hybrid environment, solving problems related to migrations, accounts, mail flow and Azure AD synchronization problems. SERVER ADMINISTRATOR / SUPPORT ENGINEER Corporación Colegio Los Nogales Sep 2008- Sep 2009/ Jun 2010- May 2015 In the first period I was a support engineer, helping end-users to solve issues on Office desktop apps, operating system, networking and username problems. In the second period, I was promoted to a server/network administrator, solving problems with Active Directory, DNS, DHCP and Exchange 2007. TECHNICIAN SUPPORT Vision Software Jun 2007- Jun 2008 I worked in a Microsoft Partner in a client called Bodytech. supporting final users in problems with operating system, hardware and applications installed in their computers Technical Skills Microsoft 365 Administrator (Teams, Sharepoint, Onedrive, Entra ID), Exchange Online Expert, Windows Server 2019-2026 Network troubleshottings and configurations Firewall and Antivirus

I am a Freelancer with experience in writing, content creation, voice over and social media management on Upwork, I can assure that I am the ideal candidate to be selected by clients. -With my training as an Agro-industrial Engineer, I have acquired skills in production process management and personnel scheduling, which allows me to be organized and meet established deadlines. In addition, I have skills and experience in the creation and writing of content for educational purposes, which allows me to create quality texts for any type of project. -Creativity, responsibility, dynamism and communication are my forte, which allows me to provide solutions to clients efficiently and effectively. -In terms of outstanding projects, I have worked in web content writing, social media management, content creation and research skills. I also have the ability to create content for social networks such as Facebook, TikTok, Instagram and YouTube. As a Spanish voice-over and narrator, I have experience creating tutorial style content for YouTube, using an accented and energetic tone of voice for voice-over. I use tools and programs such as: *CANVA to create content. *Cat Cup to make creative videos. *ChatGPT for making great scripts.

"Always a pleasure working with Carlos. He is efficient, clearly communicates and we're always pleased with his efforts. Look forward to working together again!" "Thank you for the great on going cooperation. The translation (including technical vocabulary) were of really good quality, our spanish-speaking reviewers were very happy. The communication and cooperation with Carlos is fast and easy. Thanks a lot!" "Carlos is an excellent Spanish translator and I highly recommend him. He has advanced knowledge of both English and Spanish, and his ability to produce high quality Spanish translations is fantastic. He is a true professional as he is always communicative, provides great feedback, and asks good questions. His technical skill as a translator is high as he regularly demonstrates his experience in localization, as he understands the importance of context and makes considerations of things like variables and character limits. If you are looking for a translator for your next Spanish project, you need look no further than Carlos." "Carlos went beyond what I expected, and is genuinely incredibly fun to talk to! He gave me lots of options to choose from and did his best to accommodate to my needs. I would definitely recommend him, and look forward to potentially working with him again!" Those are some of my client reviews ------------------------------------------------------------------- Hi there and thank you for looking at my profile! I’m a native Spanish speaker, fluent in English, and an ATA-certified English to Spanish Translator. I’ve been working as a translator, transcriber, subtitler, and proofreader since 2012 I hold a B.A. in Languages and Sociocultural Studies (Spanish/English) from the University of Los Andes —4th best university in Latin America— as well as a Master’s degree in Translation and New Technologies from UDIMA (Spain). I'm also a graphic designer, which means that I'm savvy enough to keep the same layout of your original documents for both multimedia or print media. As a perfectionist, highly committed, reliable, and keen freelancer individual, I take pride in my work, and I'll be bidding on your project ONLY If I know that I can finish it myself with the best quality and rates (No outsourcing on my side). But, just don’t take my word for it, please check out my work history and feedback from my previous clients! Looking forward to working with you! :) Software Experience (macOS and PC): Aegisub, Affinity Suite for Mac, Adobe CC, Corel Draw 2024, Crowdin, Google Docs, Final Cut Pro, Keynote, memoQ, Microsoft Office, QT Linguist, Redokun, SDL Trados Studio 2024 Freelance, Subtitle Edit, WPML & XTM.

I will help you and your team get their time back — by handling the admin and marketing tasks that keep piling up, so you and your team can focus on what actually makes your business grow. Here's what I take off your plate: 📬 Email & Calendar Management — inbox zero systems, scheduling, follow-ups, and appointment coordination that actually stick 📲 Social Media Scheduling & Support — content calendars, post scheduling, caption writing, and platform management (Meta, LinkedIn, Instagram) 🤖 AI-Powered Workflows — I use tools like ChatGPT, Notion AI, and automation platforms to work faster and smarter — so you get more done without paying for more hours 🎯 Marketing Admin Support — campaign coordination, basic ad monitoring (Meta Ads), copywriting support, and content repurposing 📍 Google My Business (GMB) Setup & Management — profile creation, optimization, photo updates, review management, and local SEO improvements to help your business get found on Google Maps 🌐 Website Management & Support — content updates, basic edits, and day-to-day management across multiple website platforms including WordPress, Wix, Squarespace, Shopify, and more — no need to learn the tech yourself 🖥️ Tech Support (Windows & macOS) — troubleshooting, software setup, performance optimization, and day-to-day technical issues resolved remotely — fast and without the tech headache 📊 General Virtual Assistance — data entry, CRM updates, research, Google Workspace, and day-to-day operational support Why clients keep working with me: ✔ I don't wait to be told what to do— I anticipate what's next ✔ I communicate proactively and meet every deadline ✔ I combine human judgment with AI tools to deliver more value per hour ✔ Top Rated+ on Upwork with a track record of satisfied clients Tools I work with daily: Google Workspace · Meta Business Manager · Google My Business · Canva · CapCut · Notion · ChatGPT · Trello · Slack 📩 Ready to get organized and move faster? Send me a message — I respond quickly and I'm ready to start.