Hire the Best IT Professionals

I am an Information Technology Instructor for 6 years and IT helpdesk support specialist for 4 yrs and counting. Highly knowledgable and managing M365 environment, Google workspace, DNS Settings and email management and deliverability. GoHiglevel admin responsible in all integrations, user management and subaccounts. Can manage and finish all task in timely manner. A versatile, approachable and can adjust to any environment. I am very willing to learn, adapt and to discover new ideas for my personal growth and development.

With Upwork's rising talent and tech savvy freelancers, there are many freelancers to choose from. Whether you need break/fix tech support, network support or cyber security assessments. My profile is geared toward those who need fast and accurate work done. I have 8 years of IT experience ranging in helpdesk support, remote troubleshooting, network configurations, Printer issues, O365 configuration and troubleshooting, Google suite configuration and troubleshooting, and Cyber Security. I'm a Jack of all trades and love to build trust while providing quality support to my clients. I was even coined "The people person of IT" by one of my medical clients. The best part is I give free advice. If you feel you've reached your perfect IT specialist, please feel free to message me at any time. I have a quick response time.

#Microsoft365 #Office365 #Intune #EntraID #AzureAD #ExchangeOnline #Helpdesk #ITSupport #MSP #DeviceManagement #ActiveDirectory #AWS #Azure #VMware #WindowsServer #RMM #ConnectWise #NinjaRMM #Kaseya #Atera #ServiceNow #GoogleWorkspace #IPCamera #CCTV #VideoSurveillance #NVR #RTSP #ONVIF #Hikvision #Dahua Microsoft Certified IT Professional with 7+ years of experience in IT Support, Microsoft 365, Cloud Administration, MSP Operations, and Infrastructure Management. Key Expertise: • IT Helpdesk Support (L1 / L2) • User Onboarding & Offboarding • Microsoft 365 / Office 365 Administration • Exchange Online & Email Migration • Azure AD / Entra ID / Intune Device Management • Active Directory & Group Policy Administration • AWS / Azure Cloud Administration • Windows Server Administration (2012–2022) • VMware, Hyper-V & Virtualization • Endpoint & Device Management • Backup Solutions (Veeam, Acronis, Unitrends) • Security Management (SonicWall, Sophos, Meraki) • VPN Configuration & Network Troubleshooting • Remote Monitoring & Management (RMM) • ConnectWise, SolarWinds, ManageEngine, NinjaRMM, Kaseya, Atera • ServiceNow, Jira Service Desk, Zendesk, Freshservice • Google Workspace Administration & Migration • Zoom, Slack, Jira & Confluence Support • IP Camera Installation, Configuration & Troubleshooting • CCTV, NVR, DVR & Video Surveillance Support • RTSP Stream & ONVIF Configuration • Camera Connectivity, Remote Access & Playback Troubleshooting • VMS Monitoring & Security Camera Management • Hikvision, Dahua, Axis & UniFi Protect Support Why Hire Me? ✔ 7+ Years of IT & MSP Experience ✔ Fast Response & Reliable Support ✔ Microsoft 365, Cloud & Infrastructure Expert ✔ Strong Troubleshooting & Problem-Solving Skills ✔ Security-Focused & SLA-Driven Support ✔ Clear Communication & Detailed Documentation ✔ 24/7 Camera Monitoring, CCTV/NVR Management & Home Automation Support ✔ Microsoft 365 Technical Writer | SOPs, Knowledge Base Articles, User Guides & SEO Content ✔ Available for Long-Term and Ongoing Support I help businesses reduce downtime, improve productivity, secure their IT infrastructure, and maintain reliable surveillance systems.

500+ projects. 100% Job Success. I'm the writer clients stop looking after they find. Native English and French content strategist with 10+ years and $1M+ earned on Upwork. I write SEO blogs that rank, email flows that convert, and landing pages that turn cold traffic into customers. I also audit and fix the sites underneath them, and design the pages. What I create: → SEO blog articles targeting buyer intent (SurferSEO Premium on every piece) → GEO/AEO: answer-first content that ranks on Google and gets cited by ChatGPT, Perplexity, and Google AI Overviews → Email marketing: Klaviyo flows, lifecycle campaigns, newsletters → Landing pages: copy plus design, built to convert → Website redesigns: structure, UX, and visual design tied to SEO goals → Social media content: posts and captions with visual direction → French content creation and EN↔FR localization What I audit and implement: → Technical SEO audits: crawl issues, indexation, Core Web Vitals, schema → On-page optimization and content gap analysis from Search Console data → Internal linking architecture and site structure fixes → Content refreshes: taking underperforming pages and getting them ranking → Migration support and post-launch recovery Industries: supplements, beauty, e-commerce, SaaS, finance, real estate, luxury services, medspas. The problem most businesses have isn't strategy, it's consistency. Blog posts get planned but never published. Email sequences sit half-written. Audits get done but nothing gets implemented. I keep it moving. Every week. On time. No chasing.

My name is Monsuru Lawal, a results-driven professional with a versatile skill set spanning business analysis, executive support, virtual assistance, and artificial intelligence expertise. With over 10 years of experience,I excel at bridging strategic insights with seamless operations to help businesses thrive. What I Offer - Business Analysis:Transform complex data into actionable strategies that boost productivity, profitability, and decision-making. - Virtual Assistance:Manage administrative tasks, project coordination, and communication with precision and care. - Executive Assistance:Provide top-tier support to executives, ensuring streamlined schedules, travel, and operational efficiency. - AI Expertise: Implement cutting-edge AI solutions for process automation, predictive analytics, and innovative problem-solving. Why Work With Me: My approach is collaborative, detail-oriented, and results-focused. Whether you need data-driven insights, meticulous administrative support, or AI-powered solutions, I tailor my services to meet your unique needs. I’m committed to delivering exceptional quality, meeting deadlines, and exceeding expectations.

IT project manager and compliance-readiness consultant with an ACTIVE U.S. SECRET CLEARANCE. I currently manage IT projects for a nationwide healthcare network modernization — coordinating data-center upgrades (Extreme to Cisco), system cutovers, and network-security projects. Through my firm, Control and Function LLC, I deliver SOC 2 readiness and fractional IT leadership for small businesses. WHAT I DO FOR CLIENTS - NIST 800-171 / CMMC Level 2 readiness: gap assessments, System Security Plans (SSP), POA&Ms, and policy documentation. (CMMC and SOC 2 run on the same control-mapping and documentation motion.) - SOC 2 readiness and IT compliance program build-out. - Section 889 / supply-chain compliance support (screening + attestation). - IT project / program management: cutovers, upgrades, vendor coordination. WHY I'M DIFFERENT - I use AI tooling to draft the heavy compliance documentation (SSPs, POA&Ms, policies), so you get assessment-ready artifacts in days, not weeks. - I hold an active U.S. Secret clearance — most freelancers can't support defense-adjacent / DIB work that requires it. BACKGROUND IT project management (healthcare network modernization); prior quality-assurance work at Lockheed Martin; F-16 crew chief, Colorado Air National Guard. Data analytics: Google Data Analytics (x2) and IBM Data Analyst certified; hands-on SQL, Python, and Power BI. Need your CMMC / NIST 800-171 documentation done right and on time? Message me and let's scope it.