I am a Senior IT Support Engineer, Service Desk Analyst, and Network Specialist with over 15 years of experience providing technical support to businesses, enterprise environments, and Managed Service Providers (MSPs).
I specialize in Level 1 and Level 2 technical support, Microsoft 365 administration, Active Directory, Windows Server, Microsoft Exchange, VPN, VDI, networking, and remote desktop support. I have extensive experience troubleshooting hardware, software, user accounts, email, printers, and network connectivity while consistently meeting SLA targets and delivering excellent customer service.
I am proficient with industry-standard platforms including ConnectWise Manage, ConnectWise Automate (LabTech), ServiceNow, Remedy, and Amdocs CRM. I am comfortable supporting users through phone, email, chat, and remote sessions, and I take pride in resolving technical issues efficiently while maintaining a positive customer experience.
My strengths include problem-solving, communication, attention to detail, and the ability to remain calm under pressure. I quickly adapt to new technologies, work well independently or as part of a team, and am committed to providing reliable, high-quality IT support.
If you're looking for a dependable IT professional who can hit the ground running and provide exceptional technical support to your team or clients, I'd be happy to help.
I help healthcare organizations, startups, providers, and technology companies design, integrate, modernize, and build secure healthcare applications and platforms.
My strength is combining healthcare domain expertise with hands-on solution architecture and full-stack engineering—from understanding clinical and business workflows to designing scalable architectures, integrating EHR/EMR systems, implementing AI, developing APIs, and deploying production-ready cloud solutions.
I have successfully built simple MVPs to complex enterprise platforms across industries such as Healthcare, FinTech, Logistics, Marketplaces, and Social Platforms.
✅ Healthcare expert
✅ HIPAA compliance custom EMR/EHR development
✅ Interoperability - FHIR/HL7
✅ PACS/DICOM
✅ LIMS
✅ Health Insurance & Claim Management
✅ HIPAA/GDPR
✅ Ready to start immediately!
✅ High Quality and strong Skills.
Domain Expertise:
Healthcare- HIPAA, HIX, EMR-EHR, PMS, FHIR, HEDIS, CCDA, EDI, ICD-10/11, CPT, SNOMED, Meaningful use (MU) 1,2,3, Compliance, HL7, Telehealth, Telemedicine, Homecare, m-Health, Medication/Care Management, Wearable integration, Medical Billing, Clinical Analytics, Insurance, Preventive, Wellness, Health risk assessment
Experienced in integration of multiple EHR’s to the healthcare applications like GE Centricity, Allscripts, EPIC, iKnowMed, Cerner, Athena marketplace, eClinicalWorks, NextGen, Greenway etc.
I have proficiency in the full life cycle of solution development (end to end) business requirements, functional and technical specifications, data modelling transactional and dimensional data, ETL, data analysis solutions, dashboards, scorecards, and reports. Using tools like Info Sphere Data Architect, Cognos Business Intelligence, IBM Cognos Report Studio, IBM Cognos Framework Manager.
With a special focus on the US Healthcare Industry, I do provide wide range of services in the industry that can be summarized as follows:
-- RCM
-- Electronic Medical Record (EMR) Development
-- Electronic Health Record (EHR) System Development
-- Billing System, DICOM Viewer
-- Healthcare Interoperability,
-- HIPAA Consultancy,
-- Meaningful use (MU) Certification,
-- HL7 Messaging,
-- CCDA, FHIR, HEDIS
-- Telemedicine
Our offerings
----------------
-HIT Software Development Service
-LIMS for comprehensive lab workflow management
-HIPAA Consultancy and HEDIS measures implementation.
-Healthcare Interoperability Modules & HL7 Messaging (ADT, ORU, ORM, etc.)
-EMR/EHR Systems
-Certifications and Compliance (MU Certification)
-Seamless Integration with Radiology, Laboratory, and Pharmacy Systems -Billing Management and EDI Processing Systems (EDI 837, 835, 270, 271, 276, 277, 999 etc.)
-Medical Coding Database Management (ICD9, ICD10, SNOMED, RxNorms, NDC, LOINC, CPT, HCPCS, E/M, PQRS)
-DICOM Viewer & PACS Solutions
-Provider Networking & Credentialing
-Tele-Health, Tele-Medicine, Remote monitoring
-Mobile applications and device Integration
In sync with the latest standards and technologies in the Industry, you can expect the excellence in all the aspect of IT Services & Solutions, be it Security (from HIPAA point of View), Turn Around Time (for innovative products), Cost-Effective, Industry-oriented, and User-Friendly.
Atif Iqbal K.
System & Network Administrator | Cloud Solutions | Security
Lahore Cantt, Pakistan
$5/hr$5 per hour5.0 (3) 6 jobs $700+ total earnings
🔹 Network & System Engineer | Cloud Specialist | Cybersecurity Enthusiast
I am a results-driven Network and System Engineer with over 3 years of hands-on experience in designing, implementing, and managing IT infrastructures for enterprises and academic institutions. I specialize in network administration, system administration, cloud computing, and cybersecurity, ensuring optimized performance, security, and scalability.
💡 What I Offer:
✔️ Network Administration – LAN/WAN configuration, VLANs, routing protocols (EIGRP, OSPF), firewalls (FortiGate, PfSense, Cisco, Palo Alto), IDS/IPS, and SIEM.
✔️ System Administration – Windows Server management, Active Directory, DNS, DHCP, Linux administration, NAS (TrueNAS), Nginx & Apache web hosting.
✔️ Cloud Solutions – Microsoft Azure (IaaS, Entra ID, Office 365), AWS EC2, Exchange administration, cloud migration & management.
✔️ Virtualization & Backups – VMware ESXi, Hyper-V, Veeam Backup & Replication for disaster recovery & high availability.
✔️ Cybersecurity – Securing IT infrastructures with encryption, VPN tunneling, firewall policies, and automated incident response.
🏆 Key Achievements:
Maintained 99.9% uptime for university servers at UCP by implementing proactive monitoring and disaster recovery plans.
Successfully migrated a digital library to a secure, scalable Linux-based web server.
Designed & implemented a centralized job portal system for HR departments.
Managed Microsoft Exchange & Office 365 across multiple organizations.
Conducted private cloud security research, integrating payload encryption with VPN tunneling.
🎓 Education & Certifications:
BSc Computer Science (Networks & Cloud Computing) – Lahore Garrison University (GPA: 3.47/4.0)
Certifications:
HCIA Cloud Computing – Huawei
HCIA Security – Huawei
Network & Cloud Computing – NAVTTC
Cybersecurity Fundamentals, SOC, and Automated Incident Response – Coursera
✅ Why Work With Me?
I bring technical expertise, problem-solving skills, and a client-focused approach to every project. My goal is to deliver secure, efficient, and reliable IT solutions that align with your business needs.
If you’re looking for a dedicated Network/System Engineer who can handle infrastructure setup, cloud deployment, cybersecurity, and IT support, let’s connect and discuss how I can add value to your project.
📩 Let’s build a secure and scalable IT environment together!
Am a CCIE#26611 with extensive experience in Routing & Switching, Security, Datacenter, Virtualization, Public Cloud, Artificial Intelligence Network Skills & Agentics, Programmability & Automation.
Am delivering unique & absolutely different service for the below technologies:
* SDN Datacenter: Cisco ACI, VMware NSX, Nutanix Flow, Arista.
* SDN Storage: Nutanix HCI, VMware VSAN.
* SDN Access: Cisco DNA, LISP Implementation, Cisco Spaces, Cisco ISE, PacketFence.
* SDN WAN: Cisco SDWAN, VMware VeloCloud, SilverPeak, PaloAlto SDWAN, FortiGate SDWAN, Meraki.
* Programmability & Automation Controllers: Python & API tools to automate business intent & workflows within networks, Ansible, Chef, NSO, Terraform, OpenShift, AI network skills.
* Monitoring Applications: Zabbix, SolarWinds, Home Made Custom Tools, Nmap, Packet Tracer (Wireshark), Splunk, Wazuh, ContraForce, ServiceNow and much more.
* Routing & Switching and Wireless Technologies: Cisco, Mikrotik, Juniper, FS, Arista, HPE, Huawei.
* Security: Cisco, PaloAlto, Meraki, FortiNet, Ubiquiti, VMware MDM, Infoblox.
* Datacenter, Cloud Computing, Cloud Native, Virtualization & HCI Solutions.
* Public Cloud: Design, Setup & Administer Tenants on AWS, Azure, GCP & OCI.
* Micro-segmentation & Containerized Applications: Docker, Kubernetes.
* API Gateways & Swagger Documentation.
* Python Scripting for DevOps, SecOps, NetOps & I network skills.
* Technical Writing & Documentation.
Please refer to my LinkedIn account aossama.
Certifications:
* CCIE Enterprise CCIE#26611.
* Cisco CCNP DevNet.
* Cisco CCNP Enterprise.
* Cisco CCNP Datacenter.
* Cisco ACI Certified Specialist.
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