Hire the Best Anzer IT Solutions CCMS Specialists

#Microsoft365 #Office365 #Intune #EntraID #AzureAD #ExchangeOnline #Helpdesk #ITSupport #MSP #DeviceManagement #ActiveDirectory #AWS #Azure #VMware #WindowsServer #RMM #ConnectWise #NinjaRMM #Kaseya #Atera #ServiceNow #GoogleWorkspace #IPCamera #CCTV #VideoSurveillance #NVR #RTSP #ONVIF #Hikvision #Dahua Microsoft Certified IT Professional with 7+ years of experience in IT Support, Microsoft 365, Cloud Administration, MSP Operations, and Infrastructure Management. Key Expertise: • IT Helpdesk Support (L1 / L2) • User Onboarding & Offboarding • Microsoft 365 / Office 365 Administration • Exchange Online & Email Migration • Azure AD / Entra ID / Intune Device Management • Active Directory & Group Policy Administration • AWS / Azure Cloud Administration • Windows Server Administration (2012–2022) • VMware, Hyper-V & Virtualization • Endpoint & Device Management • Backup Solutions (Veeam, Acronis, Unitrends) • Security Management (SonicWall, Sophos, Meraki) • VPN Configuration & Network Troubleshooting • Remote Monitoring & Management (RMM) • ConnectWise, SolarWinds, ManageEngine, NinjaRMM, Kaseya, Atera • ServiceNow, Jira Service Desk, Zendesk, Freshservice • Google Workspace Administration & Migration • Zoom, Slack, Jira & Confluence Support • IP Camera Installation, Configuration & Troubleshooting • CCTV, NVR, DVR & Video Surveillance Support • RTSP Stream & ONVIF Configuration • Camera Connectivity, Remote Access & Playback Troubleshooting • VMS Monitoring & Security Camera Management • Hikvision, Dahua, Axis & UniFi Protect Support Why Hire Me? ✔ 7+ Years of IT & MSP Experience ✔ Fast Response & Reliable Support ✔ Microsoft 365, Cloud & Infrastructure Expert ✔ Strong Troubleshooting & Problem-Solving Skills ✔ Security-Focused & SLA-Driven Support ✔ Clear Communication & Detailed Documentation ✔ 24/7 Camera Monitoring, CCTV/NVR Management & Home Automation Support ✔ Microsoft 365 Technical Writer | SOPs, Knowledge Base Articles, User Guides & SEO Content ✔ Available for Long-Term and Ongoing Support I help businesses reduce downtime, improve productivity, secure their IT infrastructure, and maintain reliable surveillance systems.

I am a Top Rated Plus Freelancer on Upwork. I have over fifteen years of experience as an IT specialist. I'm a Microsoft Certified IT Professional. I have also worked on Cisco/Juniper routers and switches. I am CCNA/CCNP, CCNA (wireless), Aruba Wireless (ACMA), JNCIA (Juniper), and ITIL certified. Technical Skills: Building a website using WordPress. Network Automation using Python and Ansible Support Virtual servers and Workstations Strong knowledge of Windows OS, MAC OS, Android, and iOS. Solid experience in Backup systems, Networking, virtual machines, and firewall setups. O365 and Google Workspace administrator Computer software and hardware troubleshooting. Deployment of VPN tunnels and site-to-site connectivity Configuring routers and switches for internet and office connectivity Configuring firewalls to secure home/office network Writing scripts to automate network administrator tasks Creating presentations and technical documentation Customer Service: I have diverse experience, working in renowned IT companies such as HP and Accenture. I have worked as level 2 and level 3 IT support, receiving calls from customers and providing assistance via phone, email, and chat. Teaching Skills: I have conducted several training internally within my team related to Cisco, Aruba, Juniper, and Network Automation with Python. I can teach (1 on 1) CCNA, CCNP, JUNOS, Aruba Wireless, and Network Automation with Python/Ansible/Nornir/Napalm

Stop wasting time on technical support; that is MY job. You lead the vision, I maintain the platform. Stop fighting with technology and start using it to your ADVANTAGE! 🚀 I could tell you about my 5+ years as a Systems Engineer supporting 900+ users across enterprise and education environments. I could mention my Master’s degree, my ITIL v4 Certification, or my promise of absolute satisfaction... but I won't. :) 💼Instead, let me share the exact strategies I use to provide my clients with IMPECCABLE support for your technological PEACE OF MIND: -VIP White-Glove Support: Specialized assistance for EXECUTIVES. I handle the details; you focus on the BIG decisions. -Omnichannel & Remote Help: Instant solutions via AnyDesk/TeamViewer across Chat, Email, or Phone. -Preventive Strategy: SMART monitoring to ensure your operation NEVER stops. Prevention over reaction. -Human-Centric Training: I translate "tech-speak" into simple terms for STRESS-FREE, productive users. -LMS/Moodle: Expert in bulk enrollment and UX-focused course configuration. -Technical VA & Ops: I don't just manage tasks; I OPTIMIZE processes with Engineering precision. -Flawless Meetings: Expert setup and support for Teams, Zoom, and Webex. Technical management is SIMPLE. But it’s not easy, and it’s definitely TIME-CONSUMING. If you don't want to spend your day dealing with these headaches, you've come to the right place. As a valued client, you don't just get GUARANTEED satisfaction; you get a STRATEGIC partner and exceptional support. If you are looking for someone who is expert, CREATIVE, and highly organized—look no further. My fuel? A good cup of coffee and SATISFIED clients. ☕✨ If you understand that TIME IS MONEY, let’s talk. Just shoot me a message to discuss your project details. 📩 (🛠️ Tools and Ecosystems: Microsoft 365 & Entra ID (Azure AD) | Ticketing Systems | Connectivity | Collaborative Platforms)

Working with MSPs over the globe and making sense of technology. Remote Management and Monitoring (RMM) | Backup & Recovery for SMBs | Exchange on-prem to Office migration | G-suit to Office 365 migration | Microsoft Office Secure Score | Sophos security | Mimecast | Mail assure | Powershell scripting | Wireshark | Hyper-V | VMware ESXi | ConnectWise | SolarWinds

A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Good hands-on RMM tools like Datto RMM, ConnectWise RMM, Solar-Winds. Kaseya, Ninja RMM. I have good understanding of ticketing systems like Autotask, ConnectWise manage, Zoho, Freshdesk, Kaseya, Zendesk, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 12 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Have contributed to improving the company's documentation work by modifying changes as and when they occur and create documentation for newly resolve issues. I have good hands-on documentation tools like IT glue, Hudu cloud, Confluence, Podio, etc. I have worked on after-hours support projects that included monitoring alerts and respond to emergency issues as and when they arise.

#AWS, #Azure, #VMware #ManagedCloudServices (#MSP) #ServerAnd Email Migration #SLA 24/7/365 #Office365 Administration, #Exchange Administration #AWSDevOps, #AzureDevOps #ServerAdmin , #BackupSolutions, , #BackupMonitoring #ServiceNow #JIRAServiceDesk #Zendesk #Freshservice #ConnectWise #SolarWinds #ManageEngine #NinjaRMM #Kaseya #Atera #Automate PROFILE I am an experienced IT professional with over 9 years of expertise in system administration, specializing in server and desktop support. My skills include working with Microsoft Servers, Azure, and Citrix cloud services. I am also an expert in managing Office 365 and utilizing remote and RMM tools to provide efficient and effective IT solutions.