Hire the Best Anzer IT Solutions CCMS Specialists

Need help fixing an infrastructure issue, migrating servers, improving performance, or building a reliable cloud/hybrid environment? I help businesses solve IT infrastructure problems quickly, reduce downtime, and deliver secure and reliable solutions without unnecessary complexity or cost. My key expertise includes: • VMware: vSphere, ESXi, vCenter, HA, Replication, migrations & troubleshooting • Microsoft: Windows Server, Active Directory, DNS, DHCP, GPO, IIS & RDS • SQL Server: Administration, Always On, HA/DR, clustering & troubleshooting • Microsoft 365 & Exchange: Migration, hybrid configuration & administration • Azure: VMs, networking, storage, Entra ID & hybrid environments • AWS: EC2, S3, VPC, Load Balancing & Route 53 • Infrastructure: Migration, Disaster Recovery, performance optimization & troubleshooting Why clients work with me: ✓ Strong troubleshooting and problem-solving skills ✓ Clear communication and documentation ✓ Enterprise infrastructure experience ✓ Solutions designed around your requirements and budget ✓ Available for troubleshooting, consulting, migrations, and long-term support Certified: VMware VCP-DCV | VCP-NV | Microsoft | Azure Administrator | CCNA | ITIL | Rapid7 Whether you have an urgent technical issue or are planning a new infrastructure project, send me a message with your requirements and I’ll help you identify the best approach.

IT Support Specialist | ITIL v4 certified | Bridging Technology & Users | Focused on Streamlining IT Operations. • Skills: Results-oriented IT Analyst with 8 years of experience in BPO and IT industries, providing expert monitoring, troubleshooting, and service management using CRM and ITSM tools. Currently responsible for critical systems and server monitoring, proactively identifying and escalating crucial events to resolution teams. • Career highlights: - Delivered consistent team SLA score of 100% in Monitoring support from 2023 Q1 to present. - Resolved massive volume of incidents/support request tickets in 2022 Q2-Q3. - 2022 Q2 top team in ProV International client. - Perseverance award in DFI Retail Group. - Extended seasonal contract in Balsam Brands for performance. - Promoted from partners support tier I to partners support II in a ride-sharing app at Telus International. - Scored 98% on Intern assessment at Securities and Exchange Commission.

With a specialized focus on systems administration, I returned to Upwork after a long time.I have accumulated over 4 years of dedicated experience as a RMM Administrator(SuperOps ,ConnectWise Automate, Continuum,Nable and Datto). My professional journey has been enriched through significant tenure with Managed Service Providers (MSPs), where I have not only honed my expertise but have also become intimately familiar with the intricacies of MSP processes and products. I have accumulated a solid four years of comprehensive experience as a skilled System Administrator. During the last three years, I dedicated myself to advancing my proficiency within the IT industry while actively contributing to an esteemed IT company. This period allowed me to deepen my technical expertise, broaden my skill set, and stay abreast of the latest industry trends. Having recently returned to the Upwork platform, I am now eager to leverage my enhanced capabilities and extensive background in system administration to deliver exceptional services to clients. My commitment to continuous learning and professional growth ensures that I bring a well-rounded and up-to-date skill set to any project. Below are my following skills : 1. ConnectWise Automate/Datto Administrator/ SuperOps:-  Setup for Startup MSPs  Alerting and automation  Customized Monitoring : Monitor creations as per requirements for different issues.  Patching : Patching setup via RMM. I always make sure that machines are getting patched by schedule, Patches are getting approved or deny according to policies. I always keep my eyes on faulty patches and then deny them immediately to avoid any issue on machines.  Reports : Creating report and modifications  Migrations : Automate/LabTech, Control/ScreenConnect , Antivirus, Backup Migrations.  Plugin Integrations : Integrate Automate/LabTech with various available plugins. Connectwise Manage Integration.  Antivirus Management, Integrations (webroot, Sophos, Symantec, ESET , Trend Mirco) and custom infection definitions  Virtualization Manager arrangement  Backup Integration and Monitoring (Acronis, Datto, Symantec and Veeam and so on)  Customized alerting  User permissions and groups permission , security  Windows Server 2008/R2,2012,2016 2.Office 365:- Migrate from on premise exchange, google or imap system to O365 Implement MFA, manage O365 admin for MSPs, Powershell for report and update mailbox 3. ConnectWise Manage Administrator: -  Setup for Startup MSPs  Create Agreements, Workflows, Custom Reports , Project Templates, Quotes. Tickets dispatching and handling  Upgradation and migrations. 4. Desktop Support: -  Desktop Support  Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.  Documenting hardware and software usage.  Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.  Update and maintain computer inventory and surplus equipment.  Ensure desktop computers interconnect seamlessly with diverse systems.  Maintain passwords, data integrity and file system security for computing environment.  Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.  Recommend and implement upgrades on systems to ensure longevity.  Identify and repair hardware and network connectivity issues.  Assist in technical upgrading and maintaining of entire desktop systems.  Support in testing and deployment of new applications and systems. I have worked with following projects: - 1. Continuum to Automate migrations 2. Windows 7 to windows 10 migrations 3. ConnectWise Manage On premise to Cloud migration. 4.Created customize dashboards on Brightgauge. Throughout my career, I have had the privilege of collaborating with more than 15 MSPs, contributing to the optimization of their operational efficiency by streamlining ConnectWise Automate (LabTech),Datto, SuperOps, N-Able configurations. My efforts have consistently aimed at enhancing system stability and driving profitability for these organizations. If I got a chance to work with you and your team, I'd be managing your infrastructure 24 hours. I look forward to the opportunity to discuss how my skills and experiences align with your needs. Thank you for considering my application Thank you

Need a reliable Microsoft 365 and MSP engineer to resolve issues quickly, improve security, and keep your business running smoothly? I have 7+ years of experience supporting US-based Managed Service Providers (MSPs), delivering Microsoft 365 administration, Azure management, Windows Server administration, and Level 1/Level 2/3 IT support for small and mid-sized businesses. I can help with: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Microsoft Entra ID (Azure AD) & Intune Windows Server 2016/2019/2022 & Active Directory Azure Virtual Machines & Cloud Administration User Onboarding & Offboarding Microsoft 365 Migrations SharePoint Permissions & Access Management VPN, DNS, DHCP & Network Troubleshooting VMware & Hyper-V Backup Solutions (Veeam, Acronis, Unitrends) MSP Tools ConnectWise • NinjaOne • ServiceNow • Jira • Zendesk • Freshdesk • IT Glue Why Work With Me? ✅ 7+ years supporting US-based MSPs ✅ Microsoft Certified (AZ-800 & AZ-801) ✅ Fast troubleshooting and root cause analysis ✅ Clear communication and detailed documentation ✅ Reliable remote support during US business hours ✅ Long-term IT support and infrastructure management I help businesses reduce downtime, strengthen their Microsoft 365 environment, and keep their IT infrastructure secure and reliable. If you're looking for a dependable Microsoft 365, Azure, or MSP professional who takes ownership and delivers practical solutions, I'd be happy to discuss your project.

🔹 Network & System Engineer | Cloud Specialist | Cybersecurity Enthusiast I am a results-driven Network and System Engineer with over 3 years of hands-on experience in designing, implementing, and managing IT infrastructures for enterprises and academic institutions. I specialize in network administration, system administration, cloud computing, and cybersecurity, ensuring optimized performance, security, and scalability. 💡 What I Offer: ✔️ Network Administration – LAN/WAN configuration, VLANs, routing protocols (EIGRP, OSPF), firewalls (FortiGate, PfSense, Cisco, Palo Alto), IDS/IPS, and SIEM. ✔️ System Administration – Windows Server management, Active Directory, DNS, DHCP, Linux administration, NAS (TrueNAS), Nginx & Apache web hosting. ✔️ Cloud Solutions – Microsoft Azure (IaaS, Entra ID, Office 365), AWS EC2, Exchange administration, cloud migration & management. ✔️ Virtualization & Backups – VMware ESXi, Hyper-V, Veeam Backup & Replication for disaster recovery & high availability. ✔️ Cybersecurity – Securing IT infrastructures with encryption, VPN tunneling, firewall policies, and automated incident response. 🏆 Key Achievements: Maintained 99.9% uptime for university servers at UCP by implementing proactive monitoring and disaster recovery plans. Successfully migrated a digital library to a secure, scalable Linux-based web server. Designed & implemented a centralized job portal system for HR departments. Managed Microsoft Exchange & Office 365 across multiple organizations. Conducted private cloud security research, integrating payload encryption with VPN tunneling. 🎓 Education & Certifications: BSc Computer Science (Networks & Cloud Computing) – Lahore Garrison University (GPA: 3.47/4.0) Certifications: HCIA Cloud Computing – Huawei HCIA Security – Huawei Network & Cloud Computing – NAVTTC Cybersecurity Fundamentals, SOC, and Automated Incident Response – Coursera ✅ Why Work With Me? I bring technical expertise, problem-solving skills, and a client-focused approach to every project. My goal is to deliver secure, efficient, and reliable IT solutions that align with your business needs. If you’re looking for a dedicated Network/System Engineer who can handle infrastructure setup, cloud deployment, cybersecurity, and IT support, let’s connect and discuss how I can add value to your project. 📩 Let’s build a secure and scalable IT environment together!

• Experience in designing and developing custom Power Apps Canvas applications, Power Automate workflows, and SharePoint Online solutions in a Global Tech company. • Experienced in administration, configuration, and maintenance of enterprise network security (Fortigate, Sophos UTM), Windows Server 2008/2012/2016, Shell scripting. • Experienced in Trend Micro Apex Central/Apex One/Vision One/MDM/CloudApp Security/Deep Discovery, Peplink, Cyberoam, Ubiquiti, FlowMon, Nagios XI, WatchGuard, BackBox Linux, Kali Linux, Cisco/Linksys/3COM devices, Ubuntu Linux, Exinda Orchestrator, Windows 7/8/10, MacOS X, Sophos Access Point, Sophos Endpoint Protection (Cloud) and Linux Server. • Experienced in using VOIP Cloud Server, Microsoft 365, Google Workspace, VMWare ESXi 6.7, VirtualBox, Linux Shell Scripting and WiFi Tools (Mobile Apps). • Excellent knowledge on Remote Desktop tools: TeamViewer, RDP, AnyDesk, Remmina Remote Desktop Client, TightVNC. • Strong interpersonal skills and management skills, with ability to adapt to new technologies and applications proficiently. • Experienced in using disaster recovery tools, Timeshift, Network IP Cameras/CCTV, and configuration of Biometric Door Access. • Excellent English written and communication skills.