Hire the Best SilverBlaze Capricorn Specialists

Hey partner! Let go of the menial tasks below which are holding you back from growing your business. ⚡Data Entry ⚡Emails/Emails Management ⚡Processing ⚡Executive Assistant ⚡Leads ⚡Customer Service ⚡E- Commerce ⚡Basic Accounting ⚡Administrative tasks What I bring: ✅ Customer Support (Email, Chat, Calls) – fast, clear, and human ✅ E-commerce Operations – Shopify, order management, refunds, disputes ✅ Financial Operations – AP, P2P, invoice processing, Concur ✅ Tools – Zendesk, Shopify, CRM systems ✅ Performance – 99% SLA | High-volume ticket & invoice handling ✅ Process Improvement – spotting issues, reducing backlogs, improving workflows I don’t just complete tasks. I take ownership, solve problems, and look for ways to improve how things are done. Let's talk how can I support you, partner? 📧

High-volume support shouldn't mean robotic answers. I help freelancer platform support needs, healthcare, wellness, and e-commerce brands maintain fast, empathetic, and organized customer operations. With over 26,000 logged hours on Upwork, I manage support channels independently—handling everything from complex patient/e-health inquiries to daily live chat and email queues. Where I add immediate value: Omnichannel Customer Support: End-to-end management of email, live chat, and phone channels (Zendesk, Zopim, Velaro) E-Health & Healthcare Support: Experienced in handling sensitive communication, medical marketing inquiries, and patient workflow coordination with high discretion. AI-Enhanced Efficiency: I use modern AI tools (Gemini, Notebook LM, Eleven Labs, Canva) to build internal knowledge bases, draft clear responses faster, and streamline daily repetitive tasks. Operations & Workflow Management: Organization across Google Sheets, Mondaydotcom, and Call Rail so no customer ticket slips through the cracks. If you need a reliable partner who can handle your inbox from day one without heavy supervision, send me a message and let's discuss your current setup.

I am a certified QuickBooks Online ProAdvisor and experienced accountant with over six years of experience working as a remote bookkeeper with nonprofit and for-profit organizations in the USA. I have expertise in the following areas: - Clean-up projects to fix years of messy data. Get your books clean in no time. - Categorizing Bank and Credit Card Transactions - Month-end close -Year-end finalization - Reconciling Bank Accounts and Credit Cards - Setting up and maintaining the Chart of Accounts - Reconciling Stripe, PayPal, Ramp, Billcom, and Square transactions - Processing bills using Billcom - Processing payroll using QuickBooks Payroll and GUSTO - Integrating Bank and Payment Processors - GAAP - Financial Reports: Balance Sheet and Profit and Loss - Filing 1099s using QuickBooks Online or tax1099com - Using A2X, SaasAnt, Clickup, Hubstaff, and Excel Nonprofits: -I have handled the bookkeeping for more than 20 nonprofit organizations in California. - Tracking Grant Expenses using Sub-Customers or Projects - Recording donations from donation platforms like Give Lively, Zeffy, Benevity, GiveButter, PayPal Giving Fund, Network for Good, Donorbox, and DonorPerfect - Fund Accounting - Nonprofit GAAP - Functional Expenses Reports - Payroll Processing - Data migration - Expense Allocation (Programs, Fundraising, and G&M) - Producing comprehensive financial reports, including Statements of Financial Position, Statements of Activities, and Restricted Funds Reports. - Utilizing Google Workspace (Sheets and Docs) - Office 360 (Excel, Word, etc.) I can help you keep your books accurate and up to date.

Need a Shopify support pro who’s fast, reliable, and genuinely human? LOOK NO FURTHER. 🎯 I help e‑commerce brands deliver seamless customer experiences while keeping operations smooth and stress‑free. 💯 🌟 “Handled my issue quickly and professionally!” 🌟 “Leslie’s support made me feel valued as a customer.” 🌟 “Clear, empathetic, and efficient — highly recommend!” What I Deliver as Your Customer Service Specialist: 📩 Resolves 90% of tickets on first contact 💬 Calm under pressure, empathetic with upset customers 🤝 Always aligned with brand voice and SOPs Core Strengths I Bring: 🎯 High‑volume inbox management 🎯 Shopify order lookup, fulfillment & modifications 🎯 Refunds, returns, chargebacks & dispute resolution 🎯 Supplier coordination & workflow optimization 🎯 Handling escalated or complex customer issues Tools & Platforms I’m Skilled In: 📧 Gorgias | Zendesk | Freshdesk | Intercom | Re:amaze | HubSpot 📊 Shopify | WooCommerce | Meta Business Suite 📝 Asana | Trello | ClickUp | Monday 💬 Slack | Discord | Outlook Why Choose Me? 💎 Expertise: 3+ years supporting global e‑commerce brands across fashion, beauty, wellness, tech, and lifestyle. 💎 Reliability: Flexible schedule, full‑time availability, and consistent high‑speed internet 💎 Performance: Top 1–2 performer in ticket handling, with incentives earned for 5‑star Trustpilot feedback. 🔥 My Work Philosophy: Customer satisfaction is non‑negotiable. Professional, empathetic communication builds loyalty. I don’t just manage tasks — I deliver results. 🎯

I am a powerhouse Accountant - (CIMA) member (CPA ) Equivalent - with over 7 years of experience. Think of me as your financial superhero, swooping in to save the day with accounting/bookkeeping and Tax preparation expertise! ✅Superpowers Mastering Accounting Standards: From GAAP to IFRS, and everything in between (FRS, ASPE, IAS), I am fluent in the language of numbers and have a knack for tackling even the trickiest accounting conundrums. Deadlines? Pressure? Bring it on—I thrive under it. ✅Software Savvy: QuickBooks! Check. Xero! Netsuite, Caseware, Taxcalc, IRIS, Xero tax, Lacerte, ERP systems? Done and dusted. If it’s an accounting tool, chances are we’ve mastered it. Certified advisors in QBO and Xero, we’re your go-to pros for cloud accounting. ✅Services That Make me Shine✅ ✔️ UK Services: ⭕Bookkeeping and management reporting . ⭕VAT return preparation (because no one wants to deal with HMRC solo). ⭕Payroll and CIS tax maintenance (keeping the team happy and compliant). ⭕Statutory accounts (FRS 102 & 105)—filed on time, every time. ⭕Corporate (CT600) and Individual (SA100) tax returns—got you covered. ✔️ US Services: ⭕Monthly bookkeeping and management reporting (clear and concise). ⭕Sales tax returns—accurate and timely. ⭕Payroll processing—payday without the pain. ⭕Year-end Engagements—spotless and submission-ready. ⭕Corporate tax returns (1120 C/S) and Individual (1040). ✔️ Canada Services: ⭕Bookkeeping and management reports—cleaner than a fresh snowfall. ⭕GST/HST returns—prepared and filed without a hitch. ⭕Payroll processing—keeping your team paid and happy. ⭕Compilation engagements/Review engagements—because compliance matters. ⭕Corporate (T2), Individual (T1), and other filings (T4, T5)—handled with care. 🟢Why Choose Me? Service with a Smile: Pro at keeping it professional while ensuring you feel valued. Expect timeliness, accuracy, and proactive communication. 🧑‍💼Certified Expert: As Xero and QBO advisor, I know the ins and outs of modern accounting softwares. 🧑‍💼Adaptable Problem-Solvers: Multi-skilled and ready to tackle whatever challenges come my way, I am the person you can count on. 🧑‍💼Remote-Ready: Available on EST/GMT and other time zones, to collaborate better. Accounting firms, rejoice! I specialize in remote services, from bookkeeping to tax support and beyond. Let’s make your numbers work for you—efficiently, accurately, and maybe even with a laugh along the way. Reach out today and let me show you how accounting can be less stress and more success!

I'm still accepting gigs or part time opportunities and I am eagerly seeking long-term contracts. I am helping indie authors grow their readership through strategic book promotions, newsletter marketing, ARC management, and long-term audience building. If you're looking for someone who understands BookFunnel, StoryOrigin, MailerLite, newsletter swaps, reviewer outreach, and book launch preparation and social media contents, I'd love to help. Services I Offer ✓ BookFunnel Promotions ✓ StoryOrigin Promotions ✓ Newsletter Swaps ✓ Reader Magnets ✓ MailerLite Automation ✓ Welcome Sequences ✓ ARC Management ✓ Reviewer Outreach ✓ Booksprout Management ✓ Book Clicker ✓ Newsletter Creation ✓ Author Website Updates ✓ Reader Growth Strategy ✓ Social Media Content ✓ Launch Support ✓ Email List Growth ✓ Author Branding My goal isn't just to complete tasks. I help authors build a marketing system that continues attracting readers for future launches.