Hire the Best IT Operations Specialists
in Pakistan

IT Procurement Executive | Help Desk & Technical Support Engineer (L1/L2) Hi there, I’m an IT professional with over five years of experience bridging the gap between daily technical support and strategic IT procurement. Whether you need a hands-on Technical Support Engineer to manage your Help Desk operations or an executive to streamline your IT asset lifecycle, I bring both technical expertise and operational efficiency to your team. I have spent the last five years supporting fast-paced Managed Service Provider (MSP) and corporate environments. I specialize in diagnosing complex hardware, software, and networking issues while ensuring your business gets the best value from its technology investments. Core Technical & Procurement Expertise: Help Desk & End-User Support (L1/L2): Providing reliable, fast-resolution troubleshooting for both local and remote users. Cloud Administration: Hands-on management and configuration of Microsoft 365, Google Workspace, and Azure environments. IT Procurement & Asset Lifecycle: Strategic sourcing, vendor relationship management, and hardware/software inventory tracking. Operations & Ticketing Systems: Streamlined escalation management, workflow optimization, and cross-functional team collaboration. I pride myself on clear communication and a customer-first approach. My goal isn't just to close tickets or purchase equipment—it's to turn operational challenges into real efficiency gains for your business, keeping everything running smoothly and minimizing downtime. Let’s connect to discuss how I can support your IT infrastructure and procurement goals!

I am a Cloud Engineer, Azure Engineer, and Cloud Administrator with 6+ years of (MSP) hands-on experience designing, securing, and managing Microsoft cloud and hybrid infrastructures. I have successfully delivered projects for 60+ organizations across the United States, United Kingdom, Ireland, Germany, Italy, Australia, UAE, Saudi Arabia, Egypt, Bulgaria, and Pakistan. Currently serving as the Cloud Lead, where I design secure Azure environments, manage enterprise Microsoft 365 tenants, implement Zero Trust security, and support mission-critical cloud infrastructure. I hold Microsoft's highest cybersecurity certification (SC-100 Cybersecurity Architect Expert) along with AZ-500, AZ-104, MS-102, MD-102, and Cisco CCNA. I don't just hold these certifications; I apply them daily across production environments. Cloud Engineer | Cloud Administrator | Azure Administrator I help businesses build, migrate, optimize, and secure Microsoft Azure environments. Services include: • Azure cloud deployment and administration • Azure Virtual Desktop (AVD) • Azure AD / Microsoft Entra ID • Hybrid identity with Azure AD Connect • Azure Backup & Azure Site Recovery • Azure Policy & Governance • Network Security Groups (NSG) • Azure Firewall configuration • Cost optimization • Cloud migrations from on-premises to Azure • High availability and disaster recovery Microsoft 365 Administrator | M365 Engineer Complete Microsoft 365 administration for SMBs, enterprises, and MSPs. Expertise includes: • Exchange Online • SharePoint Online • Microsoft Teams • OneDrive for Business • Microsoft Purview • Data Loss Prevention (DLP) • Email security & anti-phishing • Microsoft Defender for Office 365 • Tenant-to-tenant migration • Licensing and identity management System Administrator | Server Admin | Windows Server Extensive experience managing Windows Server environments. Technologies include: • Windows Server 2016/2019/2022 • Active Directory • Group Policy (GPO) • DNS & DHCP • File Server & DFS • Hyper-V • VMware ESXi/vSphere • Remote Desktop Services (RDS) • Azure AD Connect • Multi-site Active Directory environments Intune Engineer | Endpoint Administrator Modern endpoint management using Microsoft Intune. • Windows Autopilot • Microsoft Intune (MDM/MAM) • Compliance Policies • Configuration Profiles • App Protection Policies • BitLocker • Windows Update for Business • iOS & Android management • Endpoint security baselines Successfully managed and secured hundreds of corporate endpoints across multiple organizations. Azure Security | Security Engineer | Microsoft Defender Helping organizations improve security posture through Microsoft's security ecosystem. Specializations include: • Microsoft Defender for Endpoint • Microsoft Defender for Identity • Microsoft Defender for Office 365 • Microsoft Sentinel (SIEM/SOAR) • Microsoft Defender XDR • KQL threat hunting • Logic Apps automation • Conditional Access • Multi-Factor Authentication (MFA) • Privileged Identity Management (PIM) • RBAC • Zero Trust Architecture • Secure Score improvement • Identity Protection I have helped organizations increase their Microsoft Secure Score from below 40% to over 97-98%. IT Support I also provide reliable Tier 1, Tier 2, and Tier 3 IT support for businesses of all sizes. • Remote IT Support • Microsoft 365 support • Azure administration • Windows troubleshooting • Server administration • User onboarding/offboarding • Identity and access management • Documentation and knowledge transfer Networking & Backup • Cisco CCNA • Fortinet Firewalls • Sophos Firewalls • Huawei Networking • VPN (IPsec/L2TP) • VLANs • Wi-Fi deployment • PRTG Monitoring • Wireshark • Datto BCDR • Veeam Backup • Acronis Cyber Protect • Azure Site Recovery Certifications ✔ SC-100 – Microsoft Cybersecurity Architect Expert ✔ AZ-500 – Azure Security Engineer Associate ✔ AZ-104 – Azure Administrator Associate ✔ MS-102 – Microsoft 365 Administrator Expert ✔ MD-102 – Endpoint Administrator Associate ✔ SC-900 – Security, Compliance, and Identity Fundamentals ✔ SC-200 – Security Operations Analyst ✔ Google IT Support Professional ✔ Cisco CCNA (200-301) ✔ Huawei HCIA Security & Cloud Computing ✔ EC-Council Ethical Hacking Essentials If you're looking for a Cloud Engineer, Cloud Administrator, Azure Engineer, Azure Administrator, System Administrator, Windows Server Administrator, Microsoft 365 Administrator, Intune Engineer, Endpoint Administrator, Azure Security Engineer, Microsoft Defender Expert, or IT Support Specialist, I can help you deliver secure, scalable, and well-documented solutions with minimal downtime and clear communication.

Professional IT Infrastructure & Technical Support Specialist | Service Desk | Microsoft 365 | Remote Support | MSP | BPO | IT Operations I am an experienced IT professional with over 16 years of experience in IT infrastructure, technical support, and service delivery. I provide reliable remote technical support and IT services to businesses and individuals worldwide. My goal is to deliver professional, reliable, and high-quality IT support services while building long-term working relationships with clients. I am available for remote projects and flexible working hours, including different time zones. I have extensive experience in technical support, Microsoft environments, networking, and remote IT management, and I am comfortable working independently or as part of a global team. Services I Provide ✔ Remote Technical Support (L1 / L2 / L3) ✔ Service Desk & Helpdesk Support ✔ Windows 10/11 Troubleshooting ✔ Microsoft 365 Administration ✔ Exchange Online & Email Support ✔ Active Directory & User Management ✔ Azure Administration ✔ Network Troubleshooting (DNS, DHCP, VPN) ✔ Server Administration (Windows Server) ✔ Remote Desktop Support ✔ IT Infrastructure Support ✔ System Installation & Configuration ✔ Remote Monitoring & Management (RMM) ✔ Security & Patch Management ✔ Zoom Webinar & Virtual Event Technical Support ✔ OBS Studio Video Support ✔ IT Documentation Technical Skills • Microsoft 365 Administration • Azure Administration • Exchange Online • Active Directory & Group Policy • Windows Server Administration • Networking (TCP/IP, DNS, DHCP, VPN) • Remote Support Tools • Service Desk & Ticketing Systems • IT Infrastructure Management • Zoom & Virtual Meeting Support • OBS Studio Professional Strengths ✔ Fast Response Time ✔ Strong Troubleshooting Skills ✔ Excellent Communication ✔ Customer-Focused Approach ✔ Reliable and Professional ✔ Available Across Time Zones I am available for short-term projects, long-term contracts, and full-time remote work. I look forward to helping your business run smoothly with professional IT support.

🚀 Your Business Doesn't Need Another Assistant. It Needs an Operations Partner. Successful CEOs don't waste time managing emails, calendars, CRM updates, or repetitive administrative tasks. They delegate them to someone they trust. If you're looking for a Top Rated Executive Virtual Assistant, Virtual Executive Assistant, Administrative Assistant, Executive Assistant, Operations Manager, Business Support Specialist, or Remote Executive Assistant who can seamlessly manage both executive operations and technical systems, you're in the right place. I'm Muhammad Uzair, an experienced Executive Virtual Assistant with 3+ years of Executive & Administrative Support and 2+ years of Enterprise IT Operations experience. I help busy founders, CEOs, entrepreneurs, startups, agencies, and growing businesses streamline operations, optimize workflows, organize CRMs, and eliminate the daily administrative burden that slows business growth. My unique advantage is combining Executive Assistance, CRM Administration, Business Operations, Project Coordination, and IT Support into one complete solution that saves clients time, reduces operational bottlenecks, and improves productivity. 💼 Executive Virtual Assistant & Administrative Support I provide reliable, proactive, and detail-oriented Virtual Assistant Services designed to keep executives organized and productive. ✔ Executive Virtual Assistant ✔ Executive Assistant ✔ Administrative Assistant ✔ Virtual Executive Assistant ✔ Personal Assistant ✔ Remote Executive Support ✔ Executive Administrative Support ✔ Calendar Management ✔ Calendar Scheduling ✔ Appointment Scheduling ✔ Meeting Coordination ✔ Meeting Minutes ✔ Travel Planning ✔ Travel Coordination ✔ Inbox Management ✔ Email Management ✔ Email Handling ✔ Email Organization ✔ Client Communication ✔ Business Correspondence ✔ Document Management ✔ File Management ✔ Data Entry ✔ Data Management ✔ Internet Research ✔ Web Research ✔ Presentation Preparation ✔ Report Creation ✔ Spreadsheet Management ✔ Microsoft Excel ✔ Google Sheets ✔ Business Administration ✔ Office Administration ✔ Executive Support ✔ Administrative Support 📈 CRM Management | Lead Management | Customer Success An organized CRM means better sales, stronger customer relationships, and higher revenue. I help businesses optimize, maintain, customize, automate, and scale their CRM systems. ✔ CRM Management ✔ CRM Administration ✔ CRM Specialist ✔ CRM Data Management ✔ CRM Cleanup ✔ CRM Migration ✔ CRM Setup ✔ CRM Customization ✔ CRM Automation ✔ Lead Generation ✔ Lead Management ✔ Lead Tracking ✔ Sales Pipeline ✔ Pipeline Management ✔ Sales Operations ✔ Sales Support ✔ Customer Relationship Management ✔ Customer Success ✔ Customer Support ✔ Customer Onboarding ✔ Client Onboarding ✔ Client Relationship Management ✔ Follow-Up Management ✔ Sales Reporting ✔ Business Reporting ✔ Dashboard Management CRM Platforms ✔ HubSpot CRM ✔ Salesforce CRM ✔ Zoho CRM ✔ Monday com CRM ✔ Pipedrive CRM ✔ Airtable CRM ⚙️ IT Operations | Technical Support | Systems Administration With hands-on IT experience, I provide reliable technical support that keeps remote teams productive. ✔ IT Operations ✔ IT Support ✔ Technical Support ✔ Remote IT Support ✔ Help Desk Support ✔ System Administration ✔ Software Support ✔ Software Troubleshooting ✔ SaaS Administration ✔ User Account Management ✔ Access Management ✔ Password Management ✔ Software License Management ✔ Technical Documentation ✔ Knowledge Base Management ✔ Process Documentation ✔ Business Systems Management ✔ Remote Team Support ✔ Workflow Optimization ✔ Business Process Improvement ✔ Operations Management 🤖 Automation & Productivity I automate repetitive tasks so your business runs efficiently with less manual work. ✔ Workflow Automation ✔ Business Automation ✔ Task Automation ✔ Business Process Automation ✔ Operations Automation ✔ Zapier Automation ✔ Make com Automation ✔ Automation Specialist ✔ No-Code Automation ✔ System Integration ✔ API Integration ✔ Productivity Optimization ✔ Process Optimization 🛠 Software & Tools Google Workspace, Google Calendar, Google Drive, Google Docs, Google Sheets, Microsoft Office, Microsoft Outlook, Microsoft Teams, Excel, Word, PowerPoint, Notion, Asana, ClickUp, Trello, Monday com, HubSpot, Salesforce, Zoho CRM, Pipedrive, Calendly, Slack, Zoom, Dropbox, OneDrive, Loom, HelpScout, Zapier, Make com, Canva, ChatGPT, Google Meet. 🌟 Why Clients Hire Me ✅ Proactive Executive Virtual Assistant who anticipates problems before they arise. ✅ Strong expertise in Administrative Support, Business Operations, Executive Assistance, CRM Administration, IT Operations, and Workflow Automation. ✅ Exceptional Time Management, Organization, Attention to Detail, Problem Solving, and Communication Skills. ✅ Fast learner who quickly adapts to new tools, systems, and business processes. ✅ Reliab

Hi, I’m Habib, an IBM, Microsoft & Google Certified IT Support Specialist, Professional Google Workspace Administrator, Email Deliverability Specialist, Cloud & Infrastructure Engineer, and Cyber Security Architect with 15+ years of enterprise IT experience. I specialize in diagnosing and resolving complex IT infrastructure issues such as domain and DNS failures, email deliverability problems, cloud misconfigurations, server and hosting issues, network connectivity errors, and website downtime. My goal is to ensure your business stays fully operational with secure, stable, and properly configured IT systems. I serve as a multi-domain IT expert covering: Google Workspace Administration (Super Admin Level), Email Deliverability Specialist, Cloud & Infrastructure Engineering, IT Support Specialist (Tier 1/2/3), Network & Systems Engineering, Virtualization & Server Administration, Data Recovery & Backup Specialist, and DNS, Domain & Web Hosting Configuration Expert. I have extensive experience supporting and managing large-scale IT environments, including enterprise systems with 20,000+ users, where uptime, security, and reliability are critical. My approach focuses on fast root-cause diagnosis, clean execution, and long-term stable solutions. Core Services I Provide 🌐 Domain, DNS & Hosting Expertise Domain setup, transfer, and configuration DNS troubleshooting (A, CNAME, MX, TXT, NS records) Cloudflare, GoDaddy, Namecheap, Hostinger, cPanel/WHM Website not working, 404 errors, and misrouting issues Domain propagation and connectivity troubleshooting ☁️ Email Platforms Setup, Configuration & Migration (Google Workspace, Microsoft 365, Zoho & Others) Full setup and configuration of Google Workspace and Microsoft 365 (Outlook/Exchange) environments Email hosting setup across providers including Zoho Mail, Hostinger Mail, Turbify, cPanel email, CrazyDomains, GoDaddy, Namecheap, and other hosting platforms Outlook desktop & mobile configuration (IMAP, POP3, Exchange, SMTP) troubleshooting and setup Domain-based email integration and proper DNS configuration for all email platforms Email migration between email hosts 📧Email Deliverability, Authentication & Routing Fix emails landing in spam, junk folders, or not delivering at all across major providers SPF, DKIM, and DMARC configuration, validation, and troubleshooting for full email authentication Google Workspace, Microsoft 365, Zoho Mail, Hostinger Mail, Turbify, and other email platform troubleshooting SMTP, IMAP, POP3, and MX record configuration, routing, and issue resolution Domain-based email setup and integration across hosting and cloud providers Email migration between platforms (Google Workspace, Microsoft 365, Zoho, cPanel email, etc.) Email reputation recovery, blacklist removal, and deliverability optimization DNS-based email authentication and propagation troubleshooting Secure email flow setup for transactional and business communication systems 🌐 Website, CMS & Hosting Support WordPress setup, migration, recovery, and troubleshooting Wix website DNS connection and domain integration Lovable website setup and deployment support cPanel/WHM management, cleanup, and optimization Malware removal and website security hardening SSL installation, HTTPS enforcement, and certificate fixes Website downtime troubleshooting and recovery Hosting issues (files, database, email routing, DNS) Website speed and performance optimization 🧠 Computer & Laptop Troubleshooting | IT Helpdesk & System Support Hardware and software troubleshooting for PCs and laptops, Windows installation and system configuration, software installation and compatibility fixes, performance optimization, and reliable remote IT helpdesk support 🌍 Networking & Infrastructure LAN/WAN setup and troubleshooting Routers, switches, VLANs, VPNs, firewalls Network design, DNS architecture, and optimization Connectivity and performance troubleshooting 🖥️ Virtualization & Server Administration VMware ESXi and Microsoft Hyper-V Proxmox VE setup, clustering, and management Oracle VirtualBox virtualization support Windows Server and Active Directory management Azure AD / Entra ID hybrid environments Virtual machine provisioning and optimization P2V, V2V, and V2P migrations Server performance tuning and disaster recovery 💾 Data Recovery & Backup Solutions File, system, and partition recovery (PC, server, cloud) Email recovery (Google Workspace, Outlook, IMAP, etc.) Cloud and local backup configuration Disaster recovery planning and implementation Data recovery from PCs, laptops, servers, and mobile devices 🧰 Tools & Platforms Google Workspace, Microsoft 365, Cloudflare, cPanel/WHM, GoDaddy, Namecheap, Hostinger, Bluehost, SiteGround, AWS, VMware, Hyper-V, Proxmox, Active Directory, Azure AD, Jira, Zendesk, ServiceNow, AnyDesk, TeamViewer 💡 I am not limited to these platforms and services—this is only the beginning. Let's discuss how I can help streamline your IT operations

Need a technical support professional who can hit the ground running? I bring years of IT infrastructure, helpdesk management, and web support experience to your team. Whether you need high-volume ticket resolution via Zendesk, complex DNS troubleshooting (SPF, DKIM, DMARC, email authentication, inbox placement), or someone to manage your hosting environment, I provide 'set-it-and-forget-it' reliability. I don't just clear queues; I improve system stability and user happiness.