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Top Rated Plus IT Professional with 15+ years of enterprise experience helping businesses design, troubleshoot, secure, and optimize networks, Microsoft 365 environments, Windows servers, VPNs, and cloud infrastructure. I have worked with leading organizations including Accenture, Hewlett Packard (HP), Cisco, and Australian Managed Service Providers such as BaseHost, MACIT, and Easy Internet Services, supporting businesses ranging from small offices to large enterprise environments. I specialize in helping businesses keep their IT infrastructure secure, reliable, and running efficiently through proactive support and practical solutions. Core Expertise Managed IT Services (MSP) Level 1–3 Help Desk Support Microsoft 365 Administration Active Directory & Entra ID Windows Server Administration Windows 10/11 & macOS Support User Onboarding & Offboarding VPN Configuration & Troubleshooting Printer & Peripheral Support Remote Desktop Support Email Migration & Administration Networking Cisco Routing & Switching Enterprise Wireless (Cisco & Aruba) VLANs, STP, OSPF, BGP VPN & Site-to-Site Connectivity Firewall Configuration DNS, DHCP & TCP/IP Cisco Meraki Network Troubleshooting Network Documentation Cloud & Infrastructure Microsoft 365 Exchange Online SharePoint Teams Intune Azure Fundamentals Google Workspace Virtual Machines Backup & Disaster Recovery Automation Python for Network Automation Ansible Network Monitoring Scripts Configuration Automation Operational Reporting Process Automation Services I Offer ✔ Microsoft 365 Administration ✔ Windows & macOS Support ✔ Active Directory & Entra ID ✔ Network Troubleshooting ✔ VPN Setup & Support ✔ Cisco Networking ✔ Firewall Configuration ✔ Python Network Automation ✔ WordPress Support ✔ Technical Documentation ✔ Remote IT Support

RMM focused Cloud & Systems Engineer with 10+ years of experience in mission-critical and enterprise environments. I hold an MS in Information Security and specialize in Managed IT Services, MSP environments, Cloud Infrastructure, Cybersecurity, and Network Engineering. I help businesses design, secure, automate, and manage their IT infrastructure with a strong focus on uptime, compliance, performance optimization, and proactive monitoring. #Managed Services & RMM Expertise Extensive hands-on experience with: • Datto RMM, Datto EDR, Datto Backup • Pulseway • NinjaOne • ManageEngine • Ivanti #Delivering: ✔ Remote Monitoring & Management (RMM) ✔ Patch Management & Automated Updates ✔ Endpoint Detection & Response (EDR) ✔ Antivirus Deployment (Bitdefender GravityZone) ✔ Vulnerability Management ✔ Compliance Enforcement ✔ Asset Discovery & Inventory Management ✔ Backup Monitoring & Disaster Recovery #Cloud & DevOps Engineering Strong expertise in: • Azure VMs, VMSS, AKS • Azure Networking & Storage • Azure Site Recovery • Azure Arc • Hybrid Cloud Architecture • Azure Security Center / Defender for Cloud #Amazon Web Services (AWS) • EC2, RDS, S3, Lambda • IAM & RBAC • VPC & Security Groups • CloudWatch Monitoring • Encryption & Backup Strategies ✔ Cloud Migration (On-Prem to Cloud) ✔ Cost Optimization ✔ Infrastructure as Code ✔ Automation using PowerShell, Bash & Python #Microsoft 365 & Security Specialist Advanced expertise in: • Exchange Online • SharePoint Online • Microsoft Teams • Microsoft Intune (Endpoint Manager) • Autopilot Provisioning • MDM / MAM • Conditional Access & Zero Trust • Microsoft Purview (DLP, eDiscovery, Retention Policies) • Defender for Endpoint • Defender for Office 365 • Defender for Identity • Microsoft Sentinel (SIEM/SOAR) ✔ User Lifecycle Management ✔ Hybrid Identity (Azure AD Connect) ✔ RBAC & Security Hardening ✔ Compliance & Governance #Active Directory & Identity Management • AD Architecture Design • FSMO Role Management • Group Policy Design & Optimization • Replication Troubleshooting • Security Hardening • ADFS, SSO/SAML • Microsoft Entra ID • Okta & LDAP Integration #Network & Firewall Engineering Cisco Certified (CCNA Cyber Ops, CCNP ENARSI) Hands-on experience with: • Cisco Routers & Switches • Cisco Meraki • Cisco ASA • Palo Alto • FortiGate • Juniper vSRX • pfSense • Sangfor ✔ VLAN, QoS, NAT, IPSec VPN ✔ Site-to-Site VPN (IPsec) ✔ Remote Access VPN Deployment ✔ SSL VPN Configuration ✔ Firewall Policy Management ✔ Network Security Hardening ✔ High Availability Design ✔ RAID Configuration & Server Hardware (iLO, iDRAC, IPMI) #Network, System & Security Assessments: Network Security Assessment Vulnerability Assessment IT Infrastructure Assessment Risk Assessment Cybersecurity Assessment Active Directory Security Assessment Cloud Security Assessment Firewall & VPN Security Assessment #Linux & Windows Server Administration Linux: RHEL, CentOS, Ubuntu, Debian, SLES, Kali Windows: Server 2012–2022, Windows 10/11 ✔ SCCM, WSUS ✔ Patch Management ✔ System Hardening ✔ 24/7 Monitoring ✔ Performance Optimization #Backup & Disaster Recovery • Veeam • Azure Backup • Windows Server Backup • Snapshot Management • rsync • NAS & OBS Storage #CCTV / Video Surveillance CCTV System Design & Deployment IP Camera Installation & Configuration NVR / DVR Setup and Troubleshooting Video Surveillance Network Design PoE Switch Configuration for Cameras Remote CCTV Monitoring Setup Camera Storage & Video Retention Management Surveillance System Troubleshooting Multi-site Camera Deployment Secure CCTV Network Architecture

Experienced System Administrator with comprehensive expertise in managing, maintaining, and optimizing complex IT infrastructures. Specialized in enterprise-level server administration, cloud computing, and implementing robust security solutions. Committed to delivering reliable, scalable, and cost-effective IT solutions that align with business objectives. --- CORE COMPETENCIES -- System Administration: - Windows Server Administration (2012/2016/2019/2022) - Linux Server Management (RHEL, CentOS, Ubuntu, Debian) - Active Directory, DNS, DHCP, Group Policy Management - User Account Management and Access Control - System Performance Tuning and Optimization -- Cloud Infrastructure: - Amazon Web Services (AWS) - EC2, S3, RDS, VPC, IAM - Microsoft Azure - VMs, Storage, Azure AD, Networking - Google Cloud Platform - Compute, Storage, Networking - Cloud Migration and Hybrid Cloud Implementation - Cost Optimization and Resource Management -- Virtualization & Containerization: - VMware vSphere, ESXi, vCenter - Microsoft Hyper-V - Docker and Kubernetes - Container Orchestration and Management - Virtual Machine Deployment and Maintenance -- Network Administration: - Network Configuration and Troubleshooting - Firewall Configuration and Management - VPN Setup and Administration - Load Balancing and High Availability - Network Security and Monitoring --- TECHNICAL EXPERTISE - Operating Systems: Windows Server, Linux (Multiple Distributions), Unix, macOS - Database Systems: MySQL, PostgreSQL, Microsoft SQL Server, MongoDB, MariaDB - Web Servers: Apache, Nginx, IIS, Tomcat, LiteSpeed - Monitoring Tools: Nagios, Zabbix, Prometheus, Grafana, DataDog, New Relic - Backup Solutions: Veeam, Acronis, Bacula, AWS Backup, Azure Backup - Automation Tools: Ansible, Terraform, PowerShell, Bash Scripting, Python - Security Tools: Firewall Management, SSL/TLS, VPN Technologies, Security Auditing - Collaboration: Microsoft Exchange, Office 365, Google Workspace --- SERVICES PROVIDED -- Infrastructure Setup & Configuration - Server deployment and initial configuration - Network architecture design and implementation - Storage solution setup (SAN/NAS/DAS) -- Maintenance & Support - 24/7 system monitoring and alerting - Regular maintenance and updates - Performance optimization and troubleshooting - Incident management and resolution -- Cloud Services - Cloud migration planning and execution - Multi-cloud environment management - Cloud cost optimization - Disaster recovery setup -- Security Implementation - Security assessment and hardening - Backup and recovery strategy - Compliance management - Access control and authentication -- Documentation & Reporting - System documentation and runbooks - Regular performance reports - Capacity planning reports - Incident and change management documentation --- PROJECT EXPERIENCE - Successfully managed IT infrastructure for organizations ranging from startups to enterprises - Implemented high-availability solutions achieving 99.9% uptime SLA - Executed seamless cloud migrations with zero data loss - Designed and deployed disaster recovery solutions - Automated routine tasks reducing manual intervention by 70% - Optimized infrastructure costs resulting in 30-40% reduction in IT expenses --- PROFESSIONAL APPROACH -- Planning & Analysis - Thorough assessment of current infrastructure - Identification of improvement opportunities - Strategic planning aligned with business goals -- Implementation - Methodical deployment following best practices - Minimal disruption to business operations - Comprehensive testing and validation -- Support & Optimization - Proactive monitoring and maintenance - Continuous improvement initiatives - Regular performance reviews and optimization --- CERTIFICATIONS & QUALIFICATIONS - Microsoft Certified: Azure Administrator Associate - AWS Certified Solutions Architect - CompTIA Server+ and Network+ - ITIL Foundation Certified - Red Hat Certified System Administrator (RHCSA) --- AVAILABILITY & TERMS -- Engagement Types: - Hourly consultations - Fixed-price projects - Monthly retainer agreements - Emergency support services -- Communication: - Daily status updates - Weekly progress reports - Available via Upwork messages, email, Slack - Video conferencing for meetings -- Working Hours: - Flexible schedule across time zones - Emergency support available 24/7 - Response time within 2-4 hours -- WHY WORK WITH ME: Proven Track Record: Extensive experience managing diverse IT environments Reliable & Responsive: Quick turnaround times and consistent communication Cost-Effective Solutions: Focus on ROI and operational efficiency Security-First Approach: Emphasis on data protection and compliance Documentation: Comprehensive documentation for all implementations Knowledge Transfer: Training and support for your team Contact me today to schedule a consultation and take the first step toward optimizing your IT infrastructure.

A CCNA&CCNP certified network and system specialist with 15+ years of experience in designing, configuring, troubleshooting, and documenting diverse IT scenarios for ISPs, enterprises and startups. I have extensive hands-on experience in managing and optimizing network infrastructures. Proven expertise in firewalls (Fortinet, SonicWALL, Sophos, PfSense), network switches (Cisco Catalyst, Nexus, HP, Ruckus, H3C, Ubiquiti), and access points (Cisco, Ruckus, Aruba, Ubiquiti/Unifi). Proficient in VPN, routing and switching, and various protocols from layer 2 to layer 7. Committed to delivering robust and secure network solutions. I have strong expertise in following: Routing & Switching Topology Design and Configuration Layer2 & Layer3 Protocols FortiGate Fortinet SonicWALL FirePro Firewalls Cisco ASA Cisco Switches, Access Points & Wireless Controller Cisco WLC 9800, 5508, 2508 Cisco Packet Tracer Ruckus Switches , Access Points and Wireless Controller HP Aruba Switches, Access Points, Wireless Controller H3C Switches, Brocade Switches Ubiquiti Unifi switches, Ubiquiti Unifi UDM Pro, Ubiquiti Unifi UDM-SE, Ubiquiti Unifi USG, Ubiquiti Unifi Access Points, Unifi Controller, Gateways, Cloud Key WAN Optimization and WAN Failover SDWAN Windows Server Administration DNS, DHCP, Group Policies Microsoft Active Directory, Microsoft Azure AD Microsoft Office365 Microsoft Hyper-V Linux Administration Zabbix CCTV Specialist - practical experience to a variety of camera types, including PTZ, Bullet, Dome, and Wireless IP cameras, sourced from reputable brands like: Hikvision, Dahua, Bosch security systems & Unifi cameras, etc. Certifications CCNA CCNP Fortinet NSE 4 Certified in FortiOS Fortinet FortiGate 7.4 Administrator

Network Engineer & Architect with 6+ years of experience designing, deploying, and securing enterprise, data center, and cloud networks. CCNP & MCSA certified, delivering high-availability, cost-efficient, and secure network solutions. Hands-on expertise with Cisco, Huawei, Juniper, MikroTik, Dell, HP, Ruckus, and UniFi networks, along with firewalls including Palo Alto, Fortinet, Sophos, and Cisco ASA. I help businesses design, secure, and optimize enterprise and cloud networks. From network design and firewall configuration to VPN setup and complex troubleshooting, I solve your challenges quickly and professionally, ensuring your systems run smoothly and securely. Certifications: - Cisco Certified Network Professional (CCNP) - Cisco Certified Network Associate (CCNA) - Microsoft Certified Solutions Associate (MCSA) Tools: - Nagios - Cacti - OpManager - Zabbix - PRTG Network Monitor - Solar Winds NPM - Packet Tracer - GNS3 - EVE-NG - Microsoft Visio - Lucidchart

👑 Expert Vetted - Top 1% of talent on Upwork ⭐️ Top Rated Plus - Highly rated for work on large projects 🎯 100% Job Success Score 🕒 3000+ hours on Upwork ✅ 14+ years of experience ✅ 50+ projects delivered ✅ Excelling in delivering Fortune 500-scale projects Over 13 years of extensive experience in Cloud Environment, Corporate Network, FinTechs and ISPs. In Summary, my credentials include, Cloud Expertise Amazon Web Services (EC2, S3, VPC, IAM, Security-Groups, DirectConnect, Transit Gateway, WAF etc) Oracle Cloud Infrastructure (VCN, Subnets, Route Tables, Compute, IAM etc) Google Cloud Platform (IAM, Compute Engine, Firewall, Partner Interconnect, VPN, VPC etc) Security: Cisco FMC, FTDs & ASA, Palo Alto Network Firewalls and Panorama, Fortinet, FortiManager, Fortigate Firewalls, F5 BigIP LTM WAF, IPSec & Remote Access VPNs, NGIPS, Threat Prevention, URL Filtering, Cisco ISE, Cisco DUO, TACACS & Radius Authentication, SIEM, Cortex XDR, Wazuh, Rapid7, Security Onion Routing: OSPF, BGP, MPLS, Policy Base Routing using Route Maps, TCP/IP, Layer 3 Redundancy (HSRP), IP Spoofing, Virtualization (VRF), IP SLA, NAT/PAT, GRE Tunnels. Switching: Nexus VPC, Cisco Stack, Catalyst VSS, VXLAN, Spanning Tree Protocol, EtherChannels (LACP, PAGP), Access-Maps. DevOps: Terraform, Ansible, Python, Git, BitBucket, Docker, Jenkins, Linux, Netbox, Wireshark PCNSE, PCNSA CCNA 200-120 CCNA Security 640-554 CCNP R & S