Hire the Best Avaya Specialists in Lahore, PK

Hi! I’m a full-stack developer and AI specialist with 10+ years of hands-on experience building smart, scalable, and user-focused Mobile Apps and Software Solutions. I work directly with founders, product teams, and growing businesses to turn ideas into working products—fast. I genuinely enjoy helping clients explore how AI and automation can solve their real-world problems and unlock new opportunities. Whether you're building an MVP, a user-focused Mobile Apps, integrating LLMs, or crafting a complex AI workflow—I can help you make it happen. 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬 * Top rated freelancer on Upwork 🔝 * Worked with clients all over the world 🌎 * 130+ projects completed on Upwork with 5/5 Rating 📈 * 630+ hours worked on Upwork with a 5/5 Rating 🕣 I hold a bachelor's degree in computer science and a master's degree in business administration and have over 10 years of experience with Web & Mobile App Development, and Artificial Intelligence. My strength is my combination of skills - Project Management ➕ Web Dev ➕ Mobile Dev ➕ Artificial Intelligence. 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐃𝐨 𝐟𝐨𝐫 𝐘𝐨𝐮 I build custom Mobile Apps and AI-powered solutions that help you move faster, work smarter, and deliver better results. 📲 Mobile App Development - Develop sleek iOS/Android apps using Flutter or React Native - Craft modern UI/UX with a strong focus on usability and performance - Connect your app to APIs, databases, Firebase, or AI services - Guide you from wireframes to store launch, including testing and post-launch support 🧠 AI & Custom Software - Build sophisticated AI powered Apps - Build chatbots, AI copilots, and LLM-based assistants using GPT, Claude, and open-source models - Design smart automations using Make.com, Zapier, or custom Python integrations - Create RAG pipelines, semantic search tools, and data processing systems - Integrate AI into existing apps to improve personalization, productivity, or decision-making 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 𝐈 𝐡𝐚𝐯𝐞 𝐰𝐨𝐫𝐤𝐞𝐝 𝐰𝐢𝐭𝐡 📱 Frontend - Flutter | NextJS | VueJS | Svelte | Bootstrap | Javascript HTML | CSS 🛠 Backend - Python | FastAPI | Flask | GoLang | NodeJS | Powershell | Django | .NET | Firebase 💸 Payments - Stripe | Paypal | Apple pay | G-pay 🧠 Artificial Intelligence - OpenAI | Azure OpenAI | ChatGPT | Claude | Gemini ☁️ Cloud Platforms - Google Cloud | AWS | OpenStack | Azure 📊 Analytics & Observability - Grafana | Mixpanel | Firebase analytics | Prometheus | Google Analytics 🛠️ Automation - Selenium | AutoIt | Zapier | Windows & Mac Installers | Jenkins | Groovy 🌍 Website Development - WordPress | PHP | NodeJS | Wix | WooCommerce | Shopify | BigCommerce 🗂 Databases - MySQL | SQL Server | MongoDB | RethinkDB | Postgres | Supabase 📈 Data Analysis - Excel | Python | R | PowerBI | Grafana | Looker Studio 📞 Networking & Voice - Cisco | Interactive Intelligence | Avaya | Asterisk 𝐌𝐲 𝐖𝐨𝐫𝐤 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 (𝐒𝐢𝐦𝐩𝐥𝐞 𝐓𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐭, 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞) When we work together, here’s how I approach your project: 1. Discovery & Planning I start by deeply understanding your goals, challenges, and user needs. Together, we’ll map out the product vision, outline core features, and define the technical approach. If needed, I’ll provide low-fidelity mockups and flow diagrams. 2. Build in Iterations Once the roadmap is clear, I break it down into well-defined user stories and deliver features in milestones or weekly sprints. Each step is transparent—so you always know what’s being worked on and what’s coming next. 3. Feedback Loops I encourage quick reviews, async check-ins, and testing after each milestone. You get working features frequently, not just at the end. 4. QA & Launch Before handoff, I test across devices and browsers (where applicable), help with deployment, and offer post-launch support if needed. 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? 🎯 10+ years building and shipping software across startups and enterprises 💬 Clear communication, reliable timelines, and no agency overhead 🛠️ End-to-end experience: from architecture to dev to launch 💡 Strategic partner—not just a coder. I’ll challenge assumptions and help shape your product 𝐋𝐞𝐭'𝐬 𝐁𝐮𝐢𝐥𝐝 𝐒𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐒𝐦𝐚𝐫𝐭 - 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫 If you’ve got an AI idea, a product challenge, or even just a few notes on a napkin—I’d love to hear it. I bring the technical muscle, you bring the vision, and together we can create something incredible.

Tickets piling up, users blocked, and the last support hire just followed a script? I diagnose end-to-end and fix root causes — 10+ years in IT support, Top Rated on Upwork, 100% Job Success across 1,300+ logged hours. I'm a senior IT professional delivering technical support across cloud environments, SaaS platforms, Microsoft 365, and on-premises infrastructure. I hold the Azure Solutions Architect Expert certification alongside VMware VCP-DCV, VCP-NV, and ISO 27001 Lead Auditor credentials — engineering depth behind every ticket, not surface-level troubleshooting. WHAT SETS ME APART I operate at Tier 2/3 level. Whether it's a broken API integration, a DNS misconfiguration, a misbehaving SaaS platform, or a Microsoft 365 policy conflict, I find the root cause and fix it properly — then document it so it stays fixed. CORE TECHNICAL STRENGTHS • Support & Troubleshooting — application issues, API/webhook failures, subscription and access logic, payment and data anomalies, browser debugging • Microsoft 365 & Azure — Intune, Defender for Endpoint, Entra ID, Exchange, email deliverability (DMARC/SPF/DKIM), tenant migrations • Infrastructure — Azure, VMware, physical server builds, networking, Cloudflare, DNS • Web & Monitoring — WordPress (build/maintain/secure), Zabbix, PostHog, HTTP debugging • Security & Compliance — ISO 27001, CMMC, PCI DSS, Microsoft security stack • Scripting & Automation — Python, JavaScript, shell scripting, AI-powered workflow automation • Tooling — HubSpot, JIRA, Linear, GitHub, MySQL, SSH/Linux RECENT LONG-TERM ENGAGEMENTS • 735 hours as a Support Engineer for a US SaaS company — "incredibly reliable and consistently delivers high-quality work" (5★) • 472 hours as an IT Support Specialist — "professional and responsive throughout" (5★) • Azure infrastructure migration planned and executed with minimal downtime (5★) HOW I ENGAGE Detail-oriented, reliable, and async-friendly. I've supported US-based clients across SaaS, MSP, and enterprise environments, I work comfortably across time zones, and I keep clients informed without needing to be chased. Average response time on Upwork: under 4 hours. If you need someone who goes beyond ticket responses — someone who investigates deeply, documents thoroughly, and strengthens your support operations over time — send me a message and tell me what's breaking. I'll tell you how I'd fix it.

Experienced Cloud Engineer & IT Infrastructure Specialist with 8+ years of experience in designing, managing, and optimizing cloud environments and business-critical IT systems. I specialize in Microsoft Azure, AWS, and Microsoft 365, helping organizations build secure, scalable, and high-performing cloud infrastructures. I have a proven track record of executing complex migrations, resolving critical technical issues, and implementing reliable solutions that align with business goals. My approach focuses on minimizing downtime, enhancing security, and ensuring seamless IT operations. Core Expertise ☁️ Cloud Platforms: Microsoft Azure, AWS, Microsoft 365, Google Workspace 🔄 Migrations: GoDaddy / Google Workspace to Microsoft 365, cloud-to-cloud transitions 📧 Email Systems: Exchange Online configuration, mail flow, troubleshooting 📁 Collaboration Tools: SharePoint & OneDrive management and optimization 🔐 Security: MFA, Conditional Access, identity & access management 🌐 Networking: VPN setup (SonicWall, WatchGuard), firewall configuration 🖥️ Infrastructure: Cisco switches and router configuration 💾 Backup & DR: Mailboxes, servers, SharePoint recovery solutions ☎️ VoIP: Server administration and call routing optimization 🛠️ Support Systems: Spiceworks, Freshdesk ticketing platforms 🌍 Web Development: WordPress, Shopify, WooCommerce

Top Rated Freelancer | 100% Job Success | Microsoft Certified (MS-102 & MD-102) Is your Microsoft 365 environment causing headaches, security gaps, migration issues, or day-to-day IT support requests piling up? I fix that and make sure it stays fixed. I'm a Microsoft Certified Microsoft 365 Administrator with over 6 years of hands-on experience helping SMBs, MSPs, and growing organizations manage, secure, migrate, and support their Microsoft 365 environments. Whether you are dealing with a Microsoft 365 issue, planning a tenant migration, troubleshooting Outlook, securing user accounts with Microsoft Defender and Conditional Access, or looking for ongoing IT support, I focus on practical solutions that minimize downtime and keep your business running smoothly. 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: 1. Microsoft 365 Administration - Microsoft 365 tenant setup and administration - Exchange Online administration - Microsoft 365 migrations - Exchange mailbox migrations - SharePoint Online administration - SharePoint permissions and document libraries - Microsoft Teams deployment and troubleshooting - OneDrive setup and synchronization - Microsoft 365 licensing - User onboarding and offboarding - Entra ID (Azure AD) - Microsoft Intune administration 2. Microsoft 365 Security - Multi-Factor Authentication (MFA) - Conditional Access Policies - Microsoft Defender - Endpoint security - Identity and Access Management - Endpoint hardening - Security assessments - Vulnerability remediation - Microsoft security best practices 3. Windows Server & Infrastructure - Windows Server Administration - Active Directory - Group Policy (GPO) - DNS & DHCP - VMware ESXi - File Server management - Backup & Disaster Recovery - Network troubleshooting 4. IT Support I provide remote IT support for businesses that need a reliable expert to resolve technical issues quickly. I regularly help clients with: - Microsoft Outlook issues - Teams calling and meeting problems - Exchange Online mailbox issues - SharePoint access and permission errors - OneDrive sync problems - Microsoft Office troubleshooting - Windows 10 & Windows 11 support - Windows Server 2019, Windows Server 2022, & Windows Server 2025 support - Printer and device setup - Performance optimization (Laptops & Desktops) Why Choose Me: - Quick response and clear communication - Business-focused recommendations - Root-cause troubleshooting and fixing - Security-first approach - Flexible across time zones Whether you need help with Microsoft 365 Administration, Exchange Online, SharePoint Online, Microsoft Teams, Entra ID, Windows Server, or ongoing IT Support, I would be happy to discuss your requirements and recommend the best solution for your business. Send me a message or invite me to your job, happy to discuss your specific needs.

I am an IT Support Engineer and System Administrator with 7+ years of experience providing technical support, Microsoft 365 administration, network administration, and infrastructure management for businesses across the US, UK, and Canada. I specialize in Microsoft 365, Azure, Windows Server, Active Directory, Microsoft Intune, Exchange Online, Entra ID (Azure AD), SharePoint, Teams Administration, and 3CX VoIP systems. I help businesses maintain secure, reliable, and high-performing IT environments while minimizing downtime and improving operational efficiency. My expertise includes: ✅ IT Support & Help Desk Support (Tier 1, Tier 2 & Tier 3) ✅ Microsoft 365 / Office 365 Administration ✅ Azure Administration & Cloud Infrastructure ✅ Windows Server Administration ✅ Active Directory & Group Policy Management ✅ Microsoft Intune & Device Management ✅ Exchange Online Migration & Administration ✅ Network Administration (DNS, DHCP, TCP/IP, VPN) ✅ Firewall Configuration & Network Troubleshooting ✅ Remote Desktop & End-User Support ✅ Virtualization (Hyper-V & VMware) ✅ 3CX VoIP, SIP Trunking & PBX Administration ✅ MSP Support & Ticket Management ✅ Email Migration & Domain Management ✅ System Monitoring & Infrastructure Support In addition to hands-on technical expertise, I have successfully supervised and managed IT support teams of 30+ engineers, implemented efficient support workflows, improved SLA performance, and maintained high levels of customer satisfaction. Whether you need ongoing IT support, Microsoft 365 administration, Azure management, network troubleshooting, server administration, 3CX support, or a dedicated MSP engineer, I can help keep your systems running smoothly and securely. 𝐒𝐤𝐢𝐥𝐥𝐬: IT Support, Technical Support, Help Desk, Service Desk, Microsoft 365, Office 365, Azure, Windows Server, Active Directory, Entra ID, Microsoft Intune, Exchange Online, SharePoint, Teams Administration, Network Administration, VPN, DNS, DHCP, VoIP, 3CX, VMware, Hyper-V, MSP Support, System Administration, Desktop Support, Remote Support. 𝐌𝐒𝐏 / 𝐈𝐓 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 - ConnectWise Manage - ConnectWise Control (ScreenConnect) - Hudu - Atera - Syncro - NinjaOne - Datto RMM - Remote Monitoring & Management (RMM) - PSA (Professional Services Automation) - Documentation - Onboarding - Offboarding 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 / 𝐈𝐝𝐞𝐧𝐭𝐢𝐭𝐲 - Microsoft 365 - Exchange Online - Microsoft Intune - Entra ID (Azure AD) - Active Directory - SharePoint Online - Microsoft Teams 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐄𝐧𝐝𝐩𝐨𝐢𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - Remote Dsktop Support - Endpoint Management - Device Management - User Provisioning - User Onboarding & Offboarding - Patch Management - Asset Management 𝐓𝐢𝐜𝐤𝐞𝐭𝐢𝐧𝐠 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 - ConnectWise Manage - Autotask - Freshservice - Zendesk - Jira Service Management 𝐁𝐚𝐜𝐤𝐮𝐩 & 𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲 - Datto Backup - Acronis - Veeam

It has been close to 3 years now that I've been working as a Customer Support Specialist, helping companies like Walmart, GetSetUp.io, Kea.ai, and SmartShavvy, AirTV Stream deliver seamless user experiences. With a degree in Computer Science, I put my customer-service edge to good use. That means that resolving tickets is not the only thing I do but very often involves learning about new tools and techniques, setting up better workflows. And I do have a progressive role in improving the efficiency of support systems. Here's what I bring to the table for your company: ✨Multichannel Skill – I have a lot of experience with email, chat, and phones. 🛠Technology – I possess expertise in Zendesk, Freshdesk, FrontForce, HubSpot, Avaya, Genesys, and CRM platforms. ⚡Problem-Solver – As I have done this type of work before, my record includes cutting down on call resolution and increasing satisfaction. 💻Tech-Savvy – Having a computer science background makes it easy for me to learn and embrace complex systems and figure out processes. 🤝Customer-Centric – I maintain a sincere regard for time and efficiency when troubleshooting with positive emotions, calmness, and knowledge of each issue. If you are looking to hire a person who handles customer inquiries with tremendous care, adds to the efficiency of support processes, and enhances the image of your brand, I'm all yours. KEYWORDS: #CustomerSupport #CustomerService #CustomerExperience #CustomerSatisfaction #SupportTeam #CustomerCare #HelpDesk #TechSupport #ClientSupport #CustomerEngagement #SupportSolutions #CallCenter #CustomerLoyalty #SupportStrategies #CustomerAdvocacy #Virtual Assistance (VA): #VirtualAssistant #VA