Cloud & Network Systems Administrator • Security-Focused IT Professional (CompTIA A+, CCNA, ITIL v4)
Cloud clarity, network reliability, security confidence—free consultation call, schedule today!
Professional Summary
Experienced IT professional with 5+ years delivering hands-on administration, security, and support across cloud and network platforms. Expert in both GUI and CLI management for Cisco (Meraki, FTD, FDM, XDR, Umbrella), Microsoft (Entra, Defender, Purview, Teams), and Azure services. Proven track record resolving 3,000+ tickets, maintaining SLA compliance, and applying ITIL/ISO 27001 practices to reduce risk and streamline operations.
Core Strengths
Systems & Cloud Administration: Create and manage AD/Azure AD objects, OUs, GPOs; administer Microsoft 365, Exchange Online, Intune, Teams, SharePoint; deploy and manage VMs (Hyper-V, VMware, Azure).
Network & Security: Configure and troubleshoot TCP/IP, VLANs, DHCP/DNS, VPNs (IPSec/SSL), Wi-Fi, Cisco Meraki/FTD/ASA/FDM; deploy EDR/XDR, NDR, MFA, and encryption solutions.
Security & Compliance: Patch management, EDR/AV deployment, BitLocker/FileVault, phishing investigations, MFA & PAM troubleshooting, SOC audit artifact maintenance, follow ITIL/ISO change & incident processes.
Advanced Troubleshooting: Resolve complex Windows, macOS, and Linux issues; Wireshark troubleshooting; diagnose LAN/WAN/VPN outages; rebuild profiles and perform device imaging/migrations.
Endpoint & Hardware Support: Laptop/desktop/Thin Client/VoIP troubleshooting; hardware replacements (HDD/SSD, RAM, NICs), warranty RMA coordination.
Automation & Scripting: PowerShell for automation and API calls; Bash basics; Intune Win32 packaging; Power Automate and basic Python scripting.
Ticketing & Knowledge Management: Manage tickets in ManageEngine/Zoho/ClickUp; document KB articles, runbooks, and “how-to” videos; mentor junior staff and own escalations.
Technical Snapshot
OS: Windows 10/11, Windows Server 2016–2022, macOS Ventura/Sonoma, Linux (shell)
Identity & Access: Active Directory, Azure AD / Entra ID, Conditional Access, Federation, MFA
Security: Microsoft Defender, CrowdStrike, Carbon Black, Proofpoint, Mimecast, Cisco Duo/Okta
Virtualization & Cloud: Hyper-V, VMware, Azure VMs, basic AWS/Azure portal operations
Tools: TeamViewer, AnyDesk, Chocolatey, SCCM/MECM, Autopilot, Intune, WSUS
Soft Skills
Clear communicator with strong customer empathy; analytical, documentation-driven; skilled at juggling priorities while meeting SLAs; experienced mentor and collaborator across cross-functional teams.
Qualifications
4+ years IT Service Desk experience — 3,000+ tickets resolved/escalated
Bachelor’s in Computer System Engineering
Certifications: CompTIA A+, CCNA, ITIL v4 Foundation
System Administration
IT Support
Helpdesk
Cisco ASA
Cisco Meraki
DNS
Microsoft Active Directory
Office 365
Cybersecurity Monitoring
Ticketing System
Data Analysis
Python Script
Anaconda
Artificial Intelligence
Jupyter Notebook
Jamshed A.
Lahore, Pakistan
$30/hr
4.8
93 jobs
🚀 Availability
🕒 Available 24/7/365
🌍 Global Time Zone Coverage
⚡ Urgent & Priority Projects Accepted
📞 Instant Communication via Upwork, Email, Teams, Zoom
I provide round-the-clock support for critical IT systems, ensuring fast response, zero downtime, and business continuity.
🌟 Overview
With 18+ years of global experience supporting MSPs and enterprise clients, I deliver secure, scalable, and future-ready IT solutions. As a Microsoft, Google, and AWS Certified Professional, I specialize in cloud, hybrid, and automation workflows that keep businesses running seamlessly.
I am a Microsoft Certified System Administrator with deep expertise in Windows Infrastructure, Cloud Administration, AI-driven automation, and collaborative platforms like Nextcloud. My solutions ensure compliance, resilience, and efficiency across diverse environments.
💻 Core Expertise
Microsoft Windows Server (2003–2025): Active Directory, DNS, DHCP, Group Policy, File/Print Services.
Active Directory Migration: Schema updates, trust relationships, seamless upgrades.
Microsoft Intune & Endpoint Manager: Device enrollment, compliance, app deployment.
Microsoft Exchange Server (2003–2019): On-prem, Hybrid, Microsoft 365 migrations.
IIS Hosting: SSL, secure web applications, load balancing.
DFS: Enterprise namespace and replication.
SQL Server (2008–2022): Always On, Failover Clustering, Performance Tuning.
Azure Services: VMs, networking, identity, and conditional access.
VPN Solutions: OpenVPN, IPsec, L2TP, PPTP.
Remote Desktop Services: Secure hybrid deployments.
Disaster Recovery: Veeam, Acronis, automated failover.
NAS & Storage: Synology, QNAP, enterprise storage.
VMware Infrastructure: ESXi, vCenter, HA clusters.
Hyper-V Virtualization: Cluster setup, failover, DR planning.
Nextcloud: Secure file sharing, collaboration, enterprise cloud storage.
n8n Automation: Workflow automation, API integrations, business process optimization.
AI Workflows: Intelligent automation, predictive monitoring, AI-driven ITSM.
🛠 MSP & IT Management Tools
ConnectWise Manage – PSA & ticketing
LabTech / ConnectWise Automate – Remote monitoring & automation.
Datto RMM – Endpoint management & patching.
Splashtop Business – Secure remote access.
Jira ITSM – Ticketing & workflow automation.
📦 Portfolio & Achievements
Global MSP Projects: Delivered end-to-end infrastructure solutions across North America, Europe, and Asia.
Microsoft 365 Migration: 5,000+ mailboxes migrated with zero downtime.
Exchange Server Expertise: Managed all versions from 2003 to 2019.
DFS Implementation: Designed enterprise-level replication & namespace.
SQL Server HA: Mission-critical clustering & performance tuning.
Intune Deployment: 2,000+ endpoints secured & compliant.
Hybrid Cloud Architecture: Azure AD Connect for seamless identity sync.
VMware HA & DR: Automated failover with Veeam.
Nextcloud Deployment: Secure collaboration platform for enterprise teams.
n8n Workflow Automation: Automated ITSM processes, reducing manual overhead.
AI Workflow Integration: Predictive monitoring & intelligent IT operations.
🏅 Certifications
Microsoft Certified: Azure Administrator Associate
Microsoft 365 Certified: Enterprise Administrator Expert
AWS Certified Solutions Architect – Associate
ITIL Foundation Certified
🔥 Why Hire Me?
With 18 years of proven success across Microsoft Windows Server, Active Directory, Exchange, SQL, Azure, VMware, NAS, VPN, RDS, Google Workspace, AWS, Nextcloud, n8n, and AI workflows, I deliver fast, reliable, and cost-effective solutions.
Whether you need cloud migration, endpoint security, workflow automation, high availability, or disaster recovery, I am available 24/7/365 for urgent projects across any time zone.
👉 Let’s work together to make your IT infrastructure secure, automated, and future-ready.
Microsoft Active Directory
Microsoft Windows PowerShell
Windows Server
Microsoft Exchange Server
System Administration
Microsoft Azure
VMware vSphere
Google Workspace Administration
Windows Administration
VMware Administration
Helpdesk
Microsoft Hyper-V Server
Technical Support
Office 365
Microsoft Intune
Remote IT Management
Microsoft Endpoint Manager
Backup & Migration
Storage Area Network
n8n
Ameem A.
Lahore, Pakistan
$40/hr
5.0
1 jobs
Is your company preparing for SOC2, ISO 27001, or GDPR — and not sure where to start? Or do you need a firewall built right the first time, by someone who understands security beyond the basics?
I'm an IT Security & Compliance Manager with 10+ years of experience helping companies get audit-ready, build secure environments, and implement the IT frameworks that actually protect them.
I have managed IT infrastructure for globally distributed remote-first companies with teams spanning the US, UK, Canada, Brazil, EU, APAC, MENA, and Singapore.
What I deliver:
COMPLIANCE & AUDIT READINESS
• SOC2 Type I & II — gap analysis, control implementation, policy writing, audit preparation
• ISO 27001 — internal audits, audit readiness, full documentation
• GDPR — compliance framework, data processing records, policies
• Cyber Essentials & CE Plus — implementation and certification
FIREWALL & NETWORK SECURITY
• Sophos, Fortinet, Huawei, OPNsense, pfSense — setup, hardening, troubleshooting
• VPN and secure remote access configuration
• Security Operations (SecOps) — monitoring and incident response
IT MANAGEMENT & ACCESS CONTROL
• IAM — JumpCloud, Okta, Google Workspace (managed 50+ apps)
• MDM — Mosyle, Fleet, JumpCloud (Mac and cross-platform)
• IT policies and procedures written from scratch
• Asset inventory and IT documentation
Certifications: CCNA | CNSP | ISO/IEC 27001:2022 Lead Auditor |Sophos & Fortinet Trained
If you are building for compliance, security, or scale — let's talk.
SOC 2
ISO 27001
GDPR
Information Security
Network Security
Firewall
IT Management
Compliance
Google Workspace
VPN
System Administration
Information Security Audit
Mobile Device Management
User Identity Management
Single Sign-On
Risk Management
Security Management
Cloud Security
OKTA
Security Operation Center
Syed Farhan H.
Lahore, Pakistan
$25/hr
4.8
36 jobs
Versatile IT professional with comprehensive expertise spanning System Administration, Quality Assurance, Identity & Access Management (IAM), Product Management, and Enterprise IT Support. I deliver end-to-end technology solutions that drive operational excellence, enhance security, and optimize business processes.
My unique blend of hands-on technical skills and product management acumen ensures projects are delivered on time, within scope, and aligned with organizational goals.
CORE COMPETENCIES
🔧 System Administration & Infrastructure
Windows Server Management: 2016-2022, Active Directory, Group Policy
Cloud Platforms: AWS, Azure, Google Cloud migration and optimization
VMware vSphere: Virtual infrastructure design and management
PowerShell Automation: System automation and task optimization
Backup & Disaster Recovery: Data protection strategy implementation
Performance Monitoring: Nagios, PRTG, SolarWinds optimization
🛡️ Identity & Access Management (IAM)
Active Directory: Complex AD environments, SSO implementation
Privileged Access Management: CyberArk, BeyondTrust solutions
Compliance: SOX, GDPR, HIPAA frameworks
Multi-Factor Authentication: Enterprise MFA deployment
Access Governance: Role-based access control and auditing
🔍 Quality Assurance & Testing
Test Strategy: Comprehensive QA frameworks for systems and software
Automated Testing: Selenium, TestComplete, API testing
Performance Testing: Load testing with JMeter, LoadRunner
Security Testing: Vulnerability assessments coordination
CI/CD Integration: Quality gates in DevOps pipelines
📋 Product Management
Requirements Gathering: Stakeholder interviews, user story creation
Agile/Scrum: Sprint planning and project lifecycle management
Vendor Management: Technology evaluation and procurement
Budget Planning: ROI analysis for IT investments
Cross-functional Leadership: Technical and business alignment
💻 IT Support & Helpdesk
Tier 2/3 Support: Complex troubleshooting and escalation
ITIL Framework: Incident, problem, change management
Asset Management: Hardware/software lifecycle management
SLA Management: Performance monitoring and optimization
TECHNICAL STACK
Platforms: Windows 10/11, Windows Server 2016-2022, VMware vSphere, Hyper-V
Cloud: AWS EC2/S3/RDS, Azure AD/VMs, Google Workspace
Databases: SQL Server, MySQL, PostgreSQL administration
Tools: PowerShell, SQL, Jira, ServiceNow, Nagios, PRTG, Splunk
Security: Nessus, Wireshark, OWASP testing methodologies
WHAT I DELIVER
✅ System Reliability: 24/7 uptime optimization and scalable infrastructure
✅ Security Excellence: Zero-trust architecture and compliance adherence
✅ Quality Assurance: Comprehensive testing and automated frameworks
✅ Strategic Planning: Technical roadmaps aligned with business objectives
✅ Support Excellence: Rapid resolution and process optimization
CLIENT SUCCESS APPROACH
🎯 Discovery: Comprehensive current state analysis and requirements gathering
📋 Planning: Detailed roadmap with clear milestones and deliverables
⚡ Implementation: Agile approach with regular stakeholder feedback
🔒 Security-First: Every solution designed with compliance in mind
📊 Monitoring: Ongoing performance tracking and optimization
WHY CHOOSE MY SERVICES
Holistic Expertise: Unique combination of technical depth and business acumen
Enterprise Experience: Proven success in complex, multi-stakeholder environments
Quality-Driven: Rigorous testing and validation in every deliverable
Clear Communication: Transparent project management with regular updates
Cost-Effective: Optimized solutions that maximize ROI
Available 10-40 hours/week with UTC+5 timezone flexibility. Same-day response guarantee via Slack, Teams, or preferred platforms.
Ready to optimize your IT infrastructure? Let's discuss how my comprehensive expertise can drive your business forward.
Network Administration
Windows Server
System Administration
Microsoft Active Directory
Office 365
IT Support
IT Service Management
Technical Support
Microsoft Azure Administration
Virtualization
User Identity Management
Asterisk
Microsoft SCCM
VMware ESX Server
Microsoft Lync Server
Microsoft Hyper-V Server
Ad Server
VMware Administration
Mudasir M.
Lahore, Pakistan
$50/hr
4.7
6 jobs
Hello! I’m Mudasir, an MDM Specialist with 8+ years of hands-on experience designing, deploying, and optimizing enterprise-grade Mobile Device Management solutions across iOS, macOS, Windows, and Android ecosystems.
I help companies secure their devices, automate IT operations, and manage their workforce smarter — powered by modern MDM frameworks and AI-driven automation.
What I Do
I specialize in building and managing intelligent device management systems including:
iOS & macOS (Apple):
Apple Business Manager (ABM) & Apple School Manager (ASM)
Automated Device Enrollment (DEP)
BYOD & User Enrollment
Profile configuration (Wi-Fi, VPN, Restrictions, Certificates, App Control)
MDM Server Setup (MicroMDM, SimpleMDM, Kandji-like setups)
Android (Enterprise & BYOD):
Android Enterprise Enrollment
Device Owner Mode / Work Profile
App restrictions, camera blocking, kiosk mode
Geofencing + contextual automation
Windows (Intune-like Capabilities):
Custom Windows MDM development
Enterprise app deployment
Policy enforcement
Desktop automation & monitoring
AI-Powered Management
I build solutions that go beyond traditional MDM:
AI-based device monitoring & threat detection
Automated HR workflows (attendance, performance, activity tracking)
Smart app usage analytics
Real-time alerts and compliance automation
Behavior-based risk scoring
This is modern IT — powered by intelligence, not manual work.
Experience & Track Record
8+ years in enterprise MDM deployment & app development
Extensive experience with JAMF, MicroMDM, Fleetsmith, Intune, and custom MDM platforms
Delivered 120+ successful MDM & security projects
Top-rated on Clutch, GoodFirms, and client testimonials
Worked with startups, SMEs, and large enterprises in the US, UK, Gulf, and Europe
Why Clients Trust Me
Deep technical expertise across all major OS platforms
Strong background in enterprise security & compliance
Transparent communication
Quick turnaround & long-term support
Ability to build custom MDM features that are not available in standard tools
Let’s Build Your Next-Generation Device Management
If you’re looking to:
✔ Secure your device fleet
✔ Build or improve an MDM solution
✔ Automate IT or HR workflows
✔ Create a custom iOS/Android MDM app
✔ Deploy enterprise policies across platforms
… I deliver scalable, secure, and smart solutions.
Let’s work together to build the future of intelligent device management.
PHP
API Integration
React
MongoDB
Node.js
Laravel
HTML
CSS
Next.js
Angular
User Authentication
UX & UI
Location-Based Service
React Native
MERN Stack
Muhammad Azam K.
Lahore, Pakistan
$20/hr
4.8
128 jobs
A seasoned professional with over 18 years of experience in IT Strategic Planning, Budgeting, Project Management, Infrastructure Management, System Administration, Networking, and Team Management.
Demonstrated skills as Lead Auditor for ISO 27001:2005 ISMS for any medium to large scale organization.
Acknowledged for integrity, high professional standards, “big-picture” vision, & sensitivity to deliver projects within time & cost parameters.
Proven skills as Lead Auditor for ISO 22301:2012 Business Continuity Management Systems for any medium to large scale organization.
Conversant with setting up and maintaining entire WAN/ LAN, PABX Management and ITIL Stdd. Implementation.
Well-versed with analyzing network security needs, software/ hardware installation and other services.
Proficient in attending to various software and hardware problems, detecting the reason of malfunctioning and resolving various problems.
Change Recognized for tackling challenging issues and delivering innovative solutions that enhance system functionality and end-user productivity while meeting clients' budget and time constraints.
Expertise in attending to various networking issues, and resolving various problems; adept in fine tuning of networks and ensuring maximum performance.
Exceptional work ethic, routinely use available time to solve organisational problems, ability in multi-tasking and timely completion of all assignments.
Information Security
SOC 2 Report
GDPR
ITIL
ISO 27001
Compliance Consultation
Business Continuity Plan
IT Management
Helpdesk
Agile Software Development
ISO/IEC 20000
Project Management
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