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With over 12 years of hands-on IT experience, I provide fast, reliable, and professional support for small to large organizations. Whether you need responsive Helpdesk IT Support or expert Server Administration, I ensure your systems run smoothly, securely, and without unnecessary downtime. Service 1: Helpdesk IT Support – Tier 2 Providing proactive support for your business’s day-to-day IT needs: Advanced Troubleshooting – Quickly identify and resolve root causes to minimize downtime. User Assistance – Software installations, account setups, and clear, friendly guidance. Ticket Management – Efficiently prioritize and resolve support requests. Remote Support – Solve issues without costly site visits. Documentation & Knowledge Base – Keep solutions organized for future efficiency. Escalation Handling – Seamless handoff to Tier 3 when needed. Software Support – Microsoft 365, Adobe Suite, email clients, and more. Service 2: Server Administration – Tier 3 Optimizing and securing Windows, Linux, and cloud servers: Microsoft Azure – VM provisioning, storage management, and cost-efficient scaling. Server Deployment & Maintenance – Fast setup and reliable performance. Security & Compliance – Firewalls, access control, and regulatory alignment. Backup & Disaster Recovery – Safeguard data and ensure business continuity. Performance Optimization – Monitoring, tuning, and capacity planning. Firewall Expertise – FortiGate, Fortinet, Sophos, WatchGuard, SonicWALL. Patch Management – Timely updates to eliminate vulnerabilities. 24/7 Monitoring – Proactive alerts to prevent downtime. Detailed Documentation & Reporting – Full transparency on configurations and changes. Why Work With Me ✅ Over a decade of MSP and enterprise IT experience. ✅ Skilled in both end-user support and advanced infrastructure management. ✅ Proactive approach — preventing issues before they cause disruption. ✅ Clear communication and fast response times. Your IT systems should empower your business — not hold it back. Let’s work together to create a secure, stable, and scalable technology environment for your organization.

I've been working in Microsoft endpoint management for over 7 years, and Intune is what I know best. I've built MDM and MAM environments from scratch, helped MSPs get their device management under control, and cleaned up more than a few messy Intune deployments along the way. What I actually do day to day: • Intune and Endpoint Manager: device enrollment for BYOD and corporate devices, compliance policies, configuration profiles, app deployment, and full Autopilot rollouts • Entra ID: Conditional Access, hybrid join, MFA, SSPR, and Privileged Identity Management • Microsoft Defender for Endpoint: onboarding, threat policies, attack surface reduction, endpoint detection • Microsoft 365 security: DLP, Purview, sensitivity labels, Defender for Office 365 • PowerShell automation: bulk enrollment, compliance reporting, user provisioning, policy backup and restore • Apple and Android MDM: Apple Business Manager, DEP, supervised mode, Android Enterprise • Cloud migrations: mailbox migrations, SharePoint and OneDrive setup, Teams adoption I've worked with clients in healthcare, finance, legal, and SMB sectors across the US, UK, Saudi Arabia, and Australia. Whether it's setting up Intune for a 50 person company from scratch or fixing a broken Autopilot profile at 2am for an MSP client, I get it done. If you need someone who knows the difference between a device configuration profile and a security baseline without googling it mid call, let's talk. I'm mostly focused on long term contracts and retainer work right now, so feel free to reach out directly or send an interview invite. I typically respond within a few hours.

✅ Cisco Certified Professional ✅ 5 Star Ratings & Reviews ✅ Top Rated by UpWork Expert Network and Security Engineer with 10+ Years of hands-on Experience on Diverse set of Technologies including Routing & Switching, Security, Data Center and Wireless Infrastructure. PROFESSIONAL CERTIFICATIONS: Several globally recognized certifications including: ▪ Cisco Certified Internetwork Expert – Security Core ▪ Cisco Certified Network Associate – Routing & Switching ▪ Juniper Networks Certified Internetwork Associate – Junos ▪ Juniper Networks Certified Internetwork Associate – Cloud ▪ Huawei Certified Network Associate – Routing & Switching ▪ Huawei Certified Network Professional – Routing & Switching ▪ Palo Alto Networks Accredited Configuration Engineer ▪ Fortinet Network Security Expert 1 ▪ Fortinet Network Security Expert 2 ▪ Microsoft Certified Azure Fundamentals ▪ Microsoft Certified Azure Administrator ▪ Microsoft Certified Trainer ▪ Paessler Certified Monitoring Expert SKILLS: ▪ Routers | Cisco ISR 4000/ ASR 1000 Series, HPE MSR 4000, Mikrotik RouterBoard ▪ Switches | Cisco Catalyst 9000/ Nexus 3K, 9K Series, Aruba 6300/ 6400, Huawei S6720 ▪ Firewalls | Cisco FTD 1000/ 2100, FortiGate 400E/ 600E/ 1000D, Palo Alto 800/ 3200, Juniper SRX, Sophos XGS Series ▪ Security | Cisco ISE, AMP, WSA, SecureX ▪ Servers | Dell PowerEdge, HP ProLiant, Cisco UCS Series ▪ Wireless | Cisco WLC, Ubiquiti UniFi, Aruba Mobility Controller ▪ NMS | SolarWinds, OpManager, PRTG, Nagios, Zabbix ▪ CyberSecurity | BeyondTrust PAM, OneLogin IAM, KnowBe4 KMSAT, InDefend DLP, SealPath IRM, Titus Data Classification PROJECT PORTFOLIO: Have played Key role in Design, Configuration and Deployment of following projects: ▪ Mindbridge - Network & DC Deployment Project for 4000 Agents (Cisco ISE, FTD 2110, ASR 1001-X, HyperFlex Edge 220 M5-SX, C9500, C9200, SG350, WLC 3504, AIR AP1852, Cisco AMP4E) ▪ PSCA - VxRail HCI Deployment Project (Dell EMC VxRail P570 Hybrid Cluster of 12 Nodes with VMware 6.7 and vSAN) ▪ Umniah Mobile Company, Jordan - MPLS Network Orchestration (Cisco NSO 4.7, UCS C240, RHEL 7.6, Yang, XML, Python) ▪ Agriculture Department - Primary and DR DC Design Project (A10 SLB, Huawei USG 6620 Firewall, S6720 Switches) ▪ BATA - Application Virtualization Solution (Cisco WSA, VMware ESXi 6.5, vCenter 6.5, Dell PowerEdge R740 Servers) ▪ Wateen Telecom - Network Redundancy Solution using Ether-Ring (Cisco ISE, EAPS, O-Ring DES 3042P, BDCOM S2210) ▪ PACKAGES GROUP - DC Design Project (Cisco ASA 5516-X HA, SANGOMA VoIP CM, Cisco Nexus 9K Switches) ▪ MCDONALDS - FreeWiFi Project (Cisco WLC Controller & WLAN APs, BDCOM S2210 Switches) ▪ NESTLE - WiFi Network Design and Deployment Project (Cisco 2960X Switches, Cisco Aironet APs, Linksys APs) ▪ APNA BANK - L3MPLS Aggregation Design Project (Huawei AR1220 Router, Fortigate 200E Firewall, Huawei NIP 6330) ▪ TRG - DMPLS TE Design Project (PALO ALTO PA 850 Firewall, QoS, BW Optimization) ▪ SIEMENS - L3MPLS & Internet Integration Project (Cisco ISR 4331, Cisco ASA 5512X, CISCO 2960X Switches) ▪ BANK OF PUNJAB - DC Migration Project (Cisco FTD 2130, SSL VPN, AnyConnect VPN, Mikrotik RB2011, EoIP VPN) ▪ SERVICE SALES - DR DC Design Project (Juniper SSG 140 Firewall, Mikrotik RB2011, Cisco 3850 Switches) ▪ HABIB BANK LIMITED - L3MPLS Hub & Spoke DVTI VPN Project (Juniper SRX 210 & SRX 300, Cisco 3945 WORK EXPERIENCE: ▪ Work with clients to gather requirements, provide guidance and deliver Network Configuration and Troubleshooting support by utilizing deep understanding of Network Design, Network Security, Routing and Switching Protocols, Network Automation, Virtualization and Cloud Services ▪ Good Operational Experience to Analyze, Isolate and Resolve Issues with Multi-Vendor Equipment including Cisco, Juniper, Huawei, Fortinet, Palo Alto, Mikrotik etc. Routers, Switches, Firewalls & Load Balancers. ▪ Design, Configuration & Troubleshooting Assistance with protocols like OSPF, BGP, STP/RSTP, PBR, MPLS VPNs, GRE and IPSec VPNs, Client VPNs, SSL VPNs, NG Firewalls, NMS & Wireshark etc. ▪ Helping Client by Offering Proof of Concept Labs to Ensure the Proposed Solutions Qualify the Desired Outcomes ▪ Maintain Complete Documentation for Delivered Services like HLD, LLD & ATP ▪ Design and Deploy dynamically scalable, highly available, fault-tolerant and reliable Data Center Network Infrastructure ▪ Expertise in multiple flavors of Linux like RHEL, CentOS, Ubuntu etc. used in Projects including Cisco NSO & OpenStack ▪ Worked on Automation and Data Modelling Tools like Cisco NSO and Yang for Automating MPLS L2, L3 VPN Services ▪ Using Scripting Tools like Python and Bash for Central Configuration Management of Network Devices ▪ Automation of Segment Routing Tunnels using Ansible and Yaml in testbed environment. ▪ Presales of Application Centric Solutions including SDN, SD-WAN, HCI, Endpoint Security & App Monitoring Tools ▪ Network Solution BOQ Verification and Documentation of ongoing Projects.

I’m a results-driven IT Professional with over 15 years of hands-on experience delivering technical support, infrastructure management, and cloud solutions across a wide range of industries. I specialize in working with MSPs, startups, and SMBs to implement and support scalable, secure, and high-performing IT environments. 🔧 Core Expertise: ✅Cloud Infrastructure (IaaS/PaaS) on AWS & Azure. ✅Microsoft 365 Enterprise administration & migration. ✅Virtualization: VMware, Hyper-V, Citrix. ✅System & Network Administration (LAN/WAN, Routing/Switching, NGFWs). ✅Backup & Disaster Recovery, BCDR, Endpoint Security, and Zero-Day Protection. ✅MSP tools (ConnectWise RMM, Ninja RMM, N-Able RMM, IT Glue, Datto, Axcient BCDR). ✅AVD, RDS Farms, Intune, Conditional Access, AD, DNS, GPO, VPN. ✅Data Center Operations, HP MSA SAN, NetApp Storage, VoIP & Video Conferencing. I’ve successfully led large-scale IT deployments and handled critical tasks like: ⭐Designing and managing enterprise networks and cloud infrastructures. ⭐Providing L2/L3 support for complex escalations across MSP service desks. ⭐Implementing cybersecurity best practices to mitigate ransomware & data breaches. ⭐Supporting on-prem to cloud migrations and hybrid environments. ⭐Migrate On-Prem Servers to Cloud, Exchange Server 2019 to MS365. I pride myself on clear communication, fast response times, and providing long-term value to clients. Whether you need ongoing support, technical leadership, or a trusted freelance partner for your MSP. I’m ready to help. Let’s connect and discuss how I can add value to your IT operations.

I am a Top-Rated Plus Network and System Engineer with over 20 years of experience delivering secure, modern, and reliable IT solutions for global clients. I’ve completed 100+ successful projects on Upwork with a strong focus on Microsoft 365, Intune, Azure Virtual Desktop, Windows Servers, VMware, Cyber Security and enterprise infrastructure modernization. I work with MSPs to migrate, secure, and manage their Microsoft and hybrid environments, whether in the cloud, on-premises, or MSP-managed. My key areas of expertise include: Microsoft Intune & Endpoint Management: Device enrollment (Windows, iOS, Android), compliance and configuration policies, Conditional Access, Autopilot, and MAM for BYOD. Microsoft 365 & Exchange Online: Tenant setup, migration, hybrid Exchange, mail flow, and Teams/SharePoint/OneDrive configuration. Azure Virtual Desktop (AVD): Pooled/personal host pool setup, FSLogix profile containers, Azure AD Join, image management, and scaling optimization. Active Directory & Windows Server: Domain Services, Group Policy, DFS, replication, DHCP/DNS, and authentication. Networking & Security: Deployment and management of Cisco, Meraki, Sophos, SonicWall, and FortiGate firewalls. VMware & Hyper-V: Virtualization, HA/Cluster configuration, resource optimization, and backup strategy. MSP Tools & Operations: Experienced with Datto RMM, Axcient, ConnectWise, Kaseya, Continuum, and other managed services platforms. 🏆 Certifications & Qualifications Microsoft Certified Solutions Expert (MCSE) Microsoft Azure Administrator Cisco Certified Network Professional (CCNP) | CCNA | CCIP | CCVP VMware Certified Professional (VCP) StorageCraft Certified Engineer B-Tech in Computer Science

Experienced IT professional with over 13 years of expertise in network, system, and security consulting. Throughout my career, I have worked with world-leading IT management, monitoring, and security solutions, successfully delivering over 100 enterprise-level projects across various industries. UPWORK experience: Top rated, 2000+ work hours, 100% Job Success, 81 Total Jobs , Earning 70k +. 🔧 Expertise and Experience 🌐 Monitoring and Security Solutions: 🛡️ Elasticsearch, Kibana, and Grafana 📊 Wazuh and Suricata 🛠️ SolarWinds and ManageEngine 🔄 Zabbix, CA Technologies, and Shuffle 🌐 Network Infrastructure and Security: 🔒 Routing, Switching, and Network Monitoring 🔑 VPNs and NAC Solutions 🛡️ Firewalls (Cisco, Juniper, Fortinet, Riverbed) 🖥️ Hardware from HP, Dell, and more 📂 System Infrastructure and Security: ⚙️ Windows Server, Linux, and Active Directory 🖥️ Virtualization technologies (Proxmox, pfSense, Docker, Portainer) 🔒 Endpoint Security Solutions 🌐 Secure storage solutions (TrueNAS) ☁️ Cloud and Virtualization: 🚀 Proficient in AWS, Azure, Hetzner, OVH, Contabo, and Cloudflare 🔧 Designing, deploying, and managing virtual environments for security and scalability ⚖️ Security Compliance and Audits: ✅ Expertise in SIEM/XDR, IDS/IPS, and firewall management 📋 SOC 2 readiness and regulatory compliance 🔒 Ensuring data protection and high-security standards 🌟 Previous Experience Network Administrator, Barclays Bank Pakistan (6 Years): 🏢 Infrastructure Support and Server Administration 🌐 Network Management and Data Center Operations 🎙️ Voice Management and ITIL processes If you are looking for a dedicated professional to support, audit, build, reconfigure, or maintain your network and security infrastructure, I am here to help. My approach ensures that your IT infrastructure is: 🔐 Secure ⚖️ Compliant 🚀 Optimized for performance and efficiency Let’s work together to achieve your IT goals.