I am a Tech/IT Support Engineer with extensive professional experience in the IT support sector. I specialize in resolving issues with computers, laptops, and MacBooks, either through remote access or screen sharing. My expertise includes Windows 10, Windows 11, macOS, and administration of Microsoft Office 365, Microsoft Teams, and Microsoft Outlook. Additionally, I am skilled in managing Google Workspace, Gsuite, Gmail, and Google Business Email. I handle domain and exchange setups, email sending and receiving, email deliverability, spam issues, DNS record setups, and email migrations. My proficiency also extends to OneDrive, Google Drive, and setting up and configuring cold email systems or email marketing solutions.
Certified:
šÆ CompTIA A+
šÆ CompTIA ITF+
šÆ Cisco Certified Network Associate (CCNA)
- Configure or resolve issues with email sending/receiving, deliverability, spam, or junk email problems.
Provide IT support for Windows 10, Windows 11, and macOS.
- Troubleshoot emails not sending to personal Gmail accounts and emails marked as spam in Gmail.
- Set up and manage Microsoft Office 365, Outlook, Teams, Exchange, and OneDrive.
- Configure and manage Google Business Email, Gmail, G Suite, or Google Workspace.
- Handle email migrations across platforms (e.g., Google Workspace to Office 365, Gmail to Outlook).
- Set up or troubleshoot email, webmail, and domains (including GoDaddy, Namecheap, Cloudflare, Squarespace, IONOS, Bluehost, SiteGround, OVH, Shopify, HostGator).
- Address email deliverability and DNS record issues (MX, TXT, SPF, DMARC, DKIM, CNAME, A, AAA, SRV).
- Remove your email, domain, or IP from blacklists like Spamhaus DB, RAZOR, or SORBS.
- Verify your domain with Google Postmaster Tools.
- Conduct email warm-up, domain reputation checks, and set up DMARC with a quarantine enforcement policy.
- Resolve issues with email cPanel, POP, IMAP, SMTP authentication, two-step verification, and app passwords.
- Configure cold email campaigns on platforms like Instantly, SmartLead, Apollo, Klaviyo, Mailchimp, ReachingInbox, Salesblink, and Active Campaign.
- Set up a dedicated sending domain and authenticate it on Klaviyo, Hubspot, and Mailchimp.
- Troubleshoot website downtime and issues with IP, SSL, and DNS records.
š Strengths:
āļø Leadership, Time management, Communication, and Teamwork.
āļø Hardworking & Honest.
Hardware Troubleshooting
Technical Support
Technical Project Management
Tech & IT
Helpdesk
Data Migration
Data Mining
Mobile Device Management
Microsoft Office
Office 365
Network Administration
Cloud Computing
CompTIA
System Administration
IT Support
Muhammad W.
Karachi, Pakistan
$15/hr
5.0
181 jobs
With 15+ years of IT experience and 3+ years of MSP experience, I help businesses manage, secure, and optimize their IT infrastructure, Microsoft 365 environments, and remote support operations.
I specialize in Microsoft 365, MSP support, cybersecurity, Windows/macOS support, server administration, email migration, backup solutions, and network management for SMBs, law firms, retail businesses, restaurants, and multi-location organizations.
Core Expertise:
Microsoft 365 Administration
Exchange Online, Teams, SharePoint & OneDrive
Active Directory & Intune
Windows Server 2016/2019/2022
Windows 10/11 & macOS Support
Server Migration & Remote IT Support
DNS, VPN & Network Troubleshooting
SQL Server Administration
Email Migration & Deliverability
Cloud & Hybrid Infrastructure
MSP & IT Management Tools:
NinjaOne RMM
Datto Autotask PSA
Freshdesk ticketing system
MSP360
Kaseya IT Glue
Datto SaaS Protection
Cybersecurity & Network Experience:
Bitdefender GravityZone EDR
Blackpoint MDR / ITDR / SIEM Monitoring
ProofpointEmail Security
SonicWall Firewall Management
Ubiquiti UniFi Network Administration
Internal and External Vulnerability Scan Management using ConnectWise
Backup & Disaster Recovery
Email & Hosting Expertise:
Microsoft 365 & Google Workspace Migration
cPanel / Plesk / DirectAdmin
SPF, DKIM & DMARC Configuration
Web Hosting & Email Troubleshooting
ā 15+ Years IT Experience
ā 3+ Years MSP Experience
ā 100% Job Success
ā Top Rated Plus Freelancer
ā Fast Response & Reliable Support
I am committed to delivering secure, reliable, and professional IT solutions that help businesses operate smoothly and efficiently.
Hardware Troubleshooting
Troubleshooting
Network Administration
Network Design
Windows Server
Windows 11 Administration
Microsoft SQL Server
System Administration
IT Support
Technical Writing
IT Management
Report Writing
Multiple Email Account Management
Computer Science
Desktop & Laptop Support
Habib U.
Islamabad, Pakistan
$28/hr
4.9
340 jobs
Hi, Iām Habib, an IBM, Microsoft & Google Certified IT Support Specialist, Professional Google Workspace Administrator, Email Deliverability Specialist, Cloud & Infrastructure Engineer, and Cyber Security Architect with 15+ years of enterprise IT experience.
I specialize in diagnosing and resolving complex IT infrastructure issues such as domain and DNS failures, email deliverability problems, cloud misconfigurations, server and hosting issues, network connectivity errors, and website downtime. My goal is to ensure your business stays fully operational with secure, stable, and properly configured IT systems.
I serve as a multi-domain IT expert covering:
Google Workspace Administration (Super Admin Level), Email Deliverability Specialist, Cloud & Infrastructure Engineering, IT Support Specialist (Tier 1/2/3), Network & Systems Engineering, Virtualization & Server Administration, Data Recovery & Backup Specialist, and DNS, Domain & Web Hosting Configuration Expert.
I have extensive experience supporting and managing large-scale IT environments, including enterprise systems with 20,000+ users, where uptime, security, and reliability are critical. My approach focuses on fast root-cause diagnosis, clean execution, and long-term stable solutions.
Core Services I Provide
š Domain, DNS & Hosting Expertise
Domain setup, transfer, and configuration
DNS troubleshooting (A, CNAME, MX, TXT, NS records)
Cloudflare, GoDaddy, Namecheap, Hostinger, cPanel/WHM
Website not working, 404 errors, and misrouting issues
Domain propagation and connectivity troubleshooting
āļø Email Platforms Setup, Configuration & Migration (Google Workspace, Microsoft 365, Zoho & Others)
Full setup and configuration of Google Workspace and Microsoft 365 (Outlook/Exchange) environments
Email hosting setup across providers including Zoho Mail, Hostinger Mail, Turbify, cPanel email, CrazyDomains, GoDaddy, Namecheap, and other hosting platforms
Outlook desktop & mobile configuration (IMAP, POP3, Exchange, SMTP) troubleshooting and setup
Domain-based email integration and proper DNS configuration for all email platforms
Email migration between email hosts
š§Email Deliverability, Authentication & Routing
Fix emails landing in spam, junk folders, or not delivering at all across major providers
SPF, DKIM, and DMARC configuration, validation, and troubleshooting for full email authentication
Google Workspace, Microsoft 365, Zoho Mail, Hostinger Mail, Turbify, and other email platform troubleshooting
SMTP, IMAP, POP3, and MX record configuration, routing, and issue resolution
Domain-based email setup and integration across hosting and cloud providers
Email migration between platforms (Google Workspace, Microsoft 365, Zoho, cPanel email, etc.)
Email reputation recovery, blacklist removal, and deliverability optimization
DNS-based email authentication and propagation troubleshooting
Secure email flow setup for transactional and business communication systems
š Website, CMS & Hosting Support
WordPress setup, migration, recovery, and troubleshooting
Wix website DNS connection and domain integration
Lovable website setup and deployment support
cPanel/WHM management, cleanup, and optimization
Malware removal and website security hardening
SSL installation, HTTPS enforcement, and certificate fixes
Website downtime troubleshooting and recovery
Hosting issues (files, database, email routing, DNS)
Website speed and performance optimization
š§ Computer & Laptop Troubleshooting | IT Helpdesk & System Support
Hardware and software troubleshooting for PCs and laptops, Windows installation and system configuration, software installation and compatibility fixes, performance optimization, and reliable remote IT helpdesk support
š Networking & Infrastructure
LAN/WAN setup and troubleshooting
Routers, switches, VLANs, VPNs, firewalls
Network design, DNS architecture, and optimization
Connectivity and performance troubleshooting
š„ļø Virtualization & Server Administration
VMware ESXi and Microsoft Hyper-V
Proxmox VE setup, clustering, and management
Oracle VirtualBox virtualization support
Windows Server and Active Directory management
Azure AD / Entra ID hybrid environments
Virtual machine provisioning and optimization
P2V, V2V, and V2P migrations
Server performance tuning and disaster recovery
š¾ Data Recovery & Backup Solutions
File, system, and partition recovery (PC, server, cloud)
Email recovery (Google Workspace, Outlook, IMAP, etc.)
Cloud and local backup configuration
Disaster recovery planning and implementation
Data recovery from PCs, laptops, servers, and mobile devices
š§° Tools & Platforms
Google Workspace, Microsoft 365, Cloudflare, cPanel/WHM, GoDaddy, Namecheap, Hostinger, Bluehost, SiteGround, AWS, VMware, Hyper-V, Proxmox, Active Directory, Azure AD, Jira, Zendesk, ServiceNow, AnyDesk, TeamViewer
š” I am not limited to these platforms and servicesāthis is only the beginning. Let's discuss how I can help streamline your IT operations
Hardware Troubleshooting
Network Security
macOS
Network Engineering
Virtualization
DNS
Ticketing System
Information Security
System Security
Digital Forensics
IT Service Management
SQL
Linux System Administration
Data Recovery
Danish H.
Islamabad, Pakistan
$45/hr
5.0
75 jobs
āāāāā Top Rated IT & Technical Support Specialist
š Top Rated Freelancer
ā 100% Job Success
ā 55+ Successfully Completed Projects
ā Fast Response & Reliable Communication
Need fast, reliable, and professional Remote IT Support?
I help businesses and individuals solve Windows, macOS, printer, networking, software installation, gaming PC, and computer performance issues through secure remote support. Whether you're facing technical problems, system crashes, printer errors, slow performance, or network issues, I provide efficient solutions that get your devices back to peak performance.
With years of hands-on experience in IT Support, Computer Repair, Windows Administration, and Network Troubleshooting, I focus on providing permanent solutions rather than temporary fixes. Every issue is carefully diagnosed to ensure your computer runs smoothly, securely, and reliably.
š Services I Offer
ā Remote IT & Technical Support
ā Windows 10 & Windows 11 Troubleshooting
ā macOS Support
ā Computer & Laptop Repair
ā Custom Windows ISO Creation
ā Windows Installation & Reinstallation
ā Software Installation & Configuration
ā Driver Installation & Updates
ā Printer Installation & Network Printer Configuration
ā Wi-Fi & Network Troubleshooting
ā Virus & Malware Removal
ā Blue Screen (BSOD) & Windows Error Fixes
ā System Performance Optimization
ā Gaming PC Optimization
ā Hardware Diagnostics
ā Windows Updates & Upgrade Issues
ā Secure Remote Support using TeamViewer & AnyDesk
š„ Custom Windows Builds
I create customized Windows installations designed for businesses, gamers, developers, offices, educational institutions, and personal users.
Each Windows build is professionally optimized for speed, stability, security, and reliability while removing unnecessary software and background processes that reduce performance.
Whether you need a lightweight Windows installation, integrated drivers, unattended setup, gaming optimization, or a fully customized deployment, I can create a Windows build tailored specifically to your requirements.
š Why Clients Choose Me
ā Top Rated Freelancer
ā 100% Job Success
ā Fast Response Time
ā Professional Communication
ā Secure Remote Sessions
ā Reliable Troubleshooting
ā Long-Term Technical Solutions
ā Attention to Detail
ā Client Satisfaction is My Priority
If you're looking for a dependable IT Support Specialist who can resolve Windows, Mac, printer, networking, gaming PC, software installation, or computer repair issues quickly and professionally, I'm ready to help.
Send me a message today, and let's get your systems running smoothly.
Troubleshooting
Tech & IT
Microsoft Windows
Computer Maintenance
End User Technical Support
Computer Network
Product Knowledge
Technical Support
IT Service Management
Operating Systems Development
Desktop & Laptop Support
Application Setup & Installation
Windows 11 Administration
Microsoft Office
Microsoft Active Directory
VPN
AnyDesk Software
Remote Connection Support
Windows Server
Game Tuning
Riva F.
Karachi, Pakistan
$7/hr
5.0
1 jobs
Hi, I'm Riva :)
I'm a Customer Support Specialist with hands-on experience in communication, problem solving, and making customers actually feel taken care of. I'm especially comfortable on the phone, whether it's calming someone down, walking them through a fix, or handling a call that could've gone sideways and turning it around.
Over the past 3 years I've supported all types of business/customers, handling calls, chat, and email while keeping people happy and taking that load off the team. I'm the kind of person who stays calm under pressure, picks up new tools quickly, and genuinely cares about getting things right rather than just closing the ticket.
I work with Zendesk, Microsoft Office, Google Workspace, and my home setup is built for call work: quiet space, good headset, reliable internet. So you never have to worry about call quality or someone dropping the ball.
I'm now looking to bring these skills into remote work and grow with the right team. If that sounds like a fit, drop me a message. I'd love to hear what you're working on :)
Hardware Troubleshooting
Customer Service
Phone Communication
Email Management
Virtual Assistance
Customer Support
Scheduling
Google Workspace
Vinod K.
Islamabad, Pakistan
$10/hr
5.0
1 jobs
Professional IT Infrastructure & Technical Support Specialist | Service Desk | Microsoft 365 | Remote Support | MSP | BPO | IT Operations
I am an experienced IT professional with over 16 years of experience in IT infrastructure, technical support, and service delivery. I provide reliable remote technical support and IT services to businesses and individuals worldwide.
My goal is to deliver professional, reliable, and high-quality IT support services while building long-term working relationships with clients. I am available for remote projects and flexible working hours, including different time zones.
I have extensive experience in technical support, Microsoft environments, networking, and remote IT management, and I am comfortable working independently or as part of a global team.
Services I Provide
ā Remote Technical Support (L1 / L2 / L3)
ā Service Desk & Helpdesk Support
ā Windows 10/11 Troubleshooting
ā Microsoft 365 Administration
ā Exchange Online & Email Support
ā Active Directory & User Management
ā Azure Administration
ā Network Troubleshooting (DNS, DHCP, VPN)
ā Server Administration (Windows Server)
ā Remote Desktop Support
ā IT Infrastructure Support
ā System Installation & Configuration
ā Remote Monitoring & Management (RMM)
ā Security & Patch Management
ā Zoom Webinar & Virtual Event Technical Support
ā OBS Studio Video Support
ā IT Documentation
Technical Skills
⢠Microsoft 365 Administration
⢠Azure Administration
⢠Exchange Online
⢠Active Directory & Group Policy
⢠Windows Server Administration
⢠Networking (TCP/IP, DNS, DHCP, VPN)
⢠Remote Support Tools
⢠Service Desk & Ticketing Systems
⢠IT Infrastructure Management
⢠Zoom & Virtual Meeting Support
⢠OBS Studio
Professional Strengths
ā Fast Response Time
ā Strong Troubleshooting Skills
ā Excellent Communication
ā Customer-Focused Approach
ā Reliable and Professional
ā Available Across Time Zones
I am available for short-term projects, long-term contracts, and full-time remote work.
I look forward to helping your business run smoothly with professional IT support.
Ubuntu
CentOS
Office 365
Microsoft Active Directory
Microsoft Azure
Technical Support
Zoom Video Conferencing
Linux System Administration
Server
Remote IT Management
Computer Network
Microsoft 365 Copilot
Microsoft Intune
Microsoft Endpoint Manager
Remote Management Software
Jira
Freshdesk
TECLIB GLPi
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