As an experienced Medical Billing, Coding, Benefits & AR Specialist, I bring precision, efficiency, and a keen eye for detail to ensure your billing is accurate, timely, and compliant.
I specialize in transforming chaotic billing systems into smooth & efficient operations with the maximum possible revenue. I am well-versed in ICD-10 coding, CPT codes, HCPCS codes, Modifiers, medical terminologies, and comprehensive insurance billing processes.
My familiarity with both IN-Network and Out-of-Network billing, as well as Government, Commercial, Workers compensation & No-Fault Insurances equips me to tackle any challenge and secure maximum claim payments through strong negotiation skills.
Job Responsibilities includes:
✅ Patient Registration/demographics/insurance information
✅ Checking patient eligibility and benefits verifications
✅ Creating and submitting clean claims to insurance companies.
✅ Obtaining prior and retro authorizations for services
✅ Payments posting from ERA/EOB/websites and also patient payments.
✅ Denials management
✅ Aging report/Follow-up/Appeals
✅ Customer services and administrative assistance.
✅ Handling patient calls regarding payments and billing records
✅ Sending invoices to different offices and clients.
Tools:
✅ Excellent Typing skill
✅ MS Office.
✅ Microsoft Excel.
✅ Google Docs.
✅ Google Spreadsheet.
✅ Dropbox
✅ Teams
✅ Slack
✅ Tableau
Specialties I have been working for are as follow:
✅ Urgent care
✅ Internal Medicine
✅ Medical Care
✅ General Pediatric
✅ Massage
✅ Psychiatric
✅ Home healthcare & Hospice
✅ Family practice
✅ Elder care
✅ Chiropractic
✅Therapy (Physical, Occupational, Speech)
✅ Behavioral Health
✅ Wound Care
✅ rTMS & Ketamine
✅ Ambulance Billing
✅ Surgery Billing
Medical Billing software’s/EMRs
✅ AdvancedMD
✅ kareo
✅ Office ally
✅ Icanotes
✅ ECW
✅ EZclaim
✅ Agasta
✅ IntakeQ
✅ ChiroTouch (Software & TeamViewer)
✅ Med Office
✅ Practice Fusion
✅ CPR+
✅ GHL
✅ Jane App
✅ AIM EMS
✅ ADS
✅ Imagine
Clearing Houses
✅ Trizetto
✅ Availity
✅ ClaimMD
✅ Zermid Waystar
EHRs
✅ Practice Fusion EHR
✅ Icanotes EHR
✅ Advanced MD EHR
✅ ECW EHR
✅ Jane App EHR
✅ Cloud PCR
Regards
Qurat Ul Ain
Medical Billing & Coding
Medical Mastermind Medical Billing Services
Payment Processing
Data Entry
Insurance Verification
Revenue Cycle Management
ICD Coding
Medical Records
Electronic Medical Record
Financial Reporting
Medical Billing
Accounts Receivable
Mashood J.
Rawalpindi, Pakistan
$10/hr
5.0
3 jobs
I'm a Customer Support Manager with 5+ years of experience helping eCommerce and service-based businesses build reliable, efficient, and customer-centric support operations. Whether you need someone to manage your support team, streamline helpdesk workflows, or be the calm voice that turns unhappy customers into loyal ones, I deliver results.
What I bring to your business:
🔹 Customer Support Operations — End-to-end ticket handling, escalation management, and quality assurance across email, live chat, and messaging channels.
🔹 Helpdesk Management — Hands-on experience with Zendesk, Freshdesk, Freshchat, LiveChat, and Tidio — setting up, managing, and optimizing support systems for speed and efficiency.
🔹 eCommerce Support — Order management, refunds, returns, and customer communication via Shopify, keeping your post-purchase experience smooth and your reviews positive.
🔹 Team & Project Management — Coordinating support workflows, maintaining SOPs, and ensuring your team hits response time and CSAT targets consistently.
🔹 CRM & Tool Proficiency — Experienced with Talkto, Tidio, Freshdesk, Freshchat, LiveChat, Zendesk, and Shopify — quick to adapt to new platforms and processes.
I don't just respond to customers — I build organized, repeatable support systems that reduce churn, improve response times, and make your operations run without constant follow-up. My approach is proactive, communication-first, and always aligned with your business goals.
If you're looking for a reliable, professional Customer Support Manager who treats every customer like they matter, let's connect. I'm ready to hit the ground running.
📩 Send me a message or invite me to your job, let's talk about how I can help your business grow.
Jira
Email Support
Freshdesk
Customer Service
Management Skills
In-App Support
Zendesk
Shopify
Online Chat Support
Customer Support
Inventory Management
Live Chat Software
Muhammad T.
Rawalpindi, Pakistan
$10/hr
5.0
7 jobs
I am a HIPAA-certified medical billing and coding specialist with many years of experience supporting healthcare practices in streamlining their revenue cycle management. I bring expertise in ICD-10, CPT, and HCPCS coding, insurance billing processes, eligibility verification, and denials management. I provide end-to-end revenue cycle management tailored to your practice’s needs.
I have worked with diverse specialties, managing tasks such as prior authorizations, accounts receivable, and clearinghouse rejections to optimize revenue cycle performance. Detail-oriented and results-driven, I focus on ensuring accurate claims processing, compliance, and maximized reimbursements for my clients.
Let me help your practice achieve seamless billing operations and financial efficiency with precision and professionalism.
Job Responsibilities includes:
✅ Patient Registration/demographics/insurance information
✅ Checking patient eligibility and benefits verifications
✅ Creating and submitting clean claims to insurance companies.
✅ Obtaining prior and retro authorizations for services
✅ Payments posting from ERA/EOB/websites and also patient payments.
✅ Denials management
✅ Aging report/Follow-up/Appeals
✅ Customer services and administrative assistance.
✅ Handling patient calls regarding payments and billing records
Tools:
✅ MS Office.
✅ Microsoft Excel.
✅ Google Docs.
✅ Google Spreadsheet.
✅ Dropbox
✅ Teams
✅ Slack
✅ Tableau
Specialties I have been working for are as follow:
✅ Urgent care
✅ Physical Therapy
✅ Internal Medicine
✅ Medical Care
✅ General Pediatric
✅ Massage
✅ Psychiatric
✅ Home healthcare & Hospice
✅ Family practice
✅ Elder care
✅ Chiropractic
✅ Behavioral Health
✅ rTMS & Ketamine
✅ Dental Billing
Medical Billing software’s
✅ AdvancedMD
✅ kareo
✅ Office ally
✅ Icanotes
✅ ECW
✅ Agasta
✅ IntakeQ
✅ Chirotouch (Software & TeamViewer)
✅ Med Office
✅ Practice Fusion
✅ GHL
✅ Cloud PCR
✅ Imagine
✅ ADS
✅ Simple Practice
✅ CareTap
✅ Unified Solutions Practice
✅ Jane App
✅ AIMs EMS
✅ ReliaTrex
✅ ESO
✅ Image Trend
Clearing Houses
✅ Trizetto
✅ Availity
✅ ClaimMD
✅ Zermid Waystar
EHR/EMRs
✅ Practice Fusion EHR
✅ Icanotes EHR
✅ Advanced MD EHR
✅ ECW EHR
ICD Coding
Medical Billing & Coding
Revenue Cycle Management
Medical Mastermind Medical Billing Services
Electronic Medical Record
Accounts Receivable
Medical Records Software
Payment Processing
Medical Procedure Coding
Revenue Management
Haider J.
Rawalpindi, Pakistan
$22/hr
5.0
7 jobs
Are your projects struggling with organization, clear communication, or day-to-day task tracking? I specialize in providing the critical support needed to keep IT projects on track and teams aligned.
As a dedicated Project Coordinator and Team Lead, I act as the central hub for project information. I ensure that plans are executed smoothly, deadlines are met, and everyone from team members to stakeholders has the updates they need. I thrive in supporting Project Managers or leading focused initiatives.
As a Field Operations Coordinator I specialize in one thing: building and managing massive networks of skilled field technicians to execute projects flawlessly across the country.
I have direct experience overseeing a pool of 8,000+ technicians, which means I can find, vet, and dispatch the right skilled professional for your job, anywhere, anytime. My expertise lies in using the leading platforms Field Nation and WorkMarket to reduce costs, ensure quality, and guarantee on-time completion.
Expert Platform Management: I am a power user of Field Nation and WorkMarket. I can navigate these platforms efficiently to find top-tier talent at the best possible rates.
Cost-Saving Negotiation: I have negotiated thousands of service calls. I know how to get fair pricing from technicians while ensuring they are motivated to provide exceptional service, directly reducing your project costs.
Massive Technician Network: You gain access to the vast network I've built. I know how to vet profiles, check reviews, and select the most reliable tech for your specific job requirement.
Streamlined Dispatch & Coordination: I handle the entire lifecycle: from posting jobs and negotiating rates to dispatching, tracking progress, validating completed work, and processing payments.
If your business relies on managing a distributed field workforce, I can bring immediate scale, efficiency, and cost-control to your operations. Let's connect to discuss your needs.
Email Communication
Team Management
Project Management
Communications
Project Delivery
Project Budget
Recruiting
Invoicing
Project Report
Dispatch & Tracking Solutions LETS
Shift Scheduling
Technical Documentation
Microsoft Teams
Ticketing System
Mohammad Z.
Rawalpindi, Pakistan
$30/hr
5.0
5 jobs
🏅Top Rated Plus | 9,000+ Support Hours | 99% CSAT | 95% FCR | 4,000+ POS Hours
Most freelancers are a cost 💯
I turn support into revenue ✅️
For SaaS and POS companies, support becomes expensive when it is fragmented, undocumented, and reactive — driving repeat tickets, slow resolution, poor onboarding, weak product adoption, customer churn, and lost revenue.
I fix support at the system level.
I’m a Top Rated Plus professional with 9,000+ support hours, 4,000+ Upwork hours, and extensive L2/L3 troubleshooting experience across SaaS and POS environments.
I combine customer support, technical support, support operations, QA/SQA, UAT, knowledge management, customer onboarding, and team leadership to build support operations that are reliable, scalable, and focused on measurable customer and business outcomes.
What I Bring
● Customer & Technical Support
I handle both the customer-facing and technical sides of support — from everyday customer issues to complex L2/L3 escalations.
- Customer and technical support across voice, chat, and email
- Complex troubleshooting and escalation management
- SaaS, cloud, and legacy POS environments
- Merchant support and customer onboarding
- Payment terminals, printers, networking, hardware, and software
- SLA, KPI, CSAT, FCR, response-time, and resolution-time management
● SaaS & POS Technical Support
My core technical experience spans POS and SaaS environments, particularly where software, hardware, payments, networking, and customer workflows intersect.
- L2/L3 troubleshooting
- Multi-terminal POS configuration and synchronization
- Inventory and menu programming
- Payment terminal and peripheral troubleshooting
- Cloud and legacy POS systems
- Multi-location merchant environments
● Support Operations & Leadership
I’ve worked both on the front lines and in leadership, helping build, manage, and improve support operations from the ground up.
- Team leadership, coaching, and onboarding
- Escalation and incident management
- Support workflow and process optimization
- Quality assurance and performance improvement
- KPI and SLA management
- Scalable support processes and documentation
● SQA, QA & Multi-Environment UAT
I test products from a real support and customer perspective — validating not only whether something works, but whether it works reliably in the environments customers actually use.
- Cloud, Android, and iOS testing
- Staging, Demo, Pre-release, and Production environments
- Functional and regression testing
- Bug identification, reproduction, documentation, and validation
- POS workflow and hardware testing
- Release and product validation
● Knowledge Management & Customer Education
Every recurring problem is an opportunity to build a better support system.
I create knowledge bases, SOPs, troubleshooting guides, internal documentation, customer education materials, and training resources that help teams resolve issues faster and customers become more self-sufficient.
I’ve created / improved 150+ KB articles and also produced 100+ 4K training and tutorial videos for customers and internal teams.
● Support → Revenue
Support shouldn’t stop at closing tickets.
I use support data and customer feedback to identify recurring issues, onboarding gaps, product friction, and opportunities to improve retention, adoption, customer trust, and revenue.
Impact Snapshot
🏅 Top Rated Plus | 100% Job Success
⏱️ 4,000+ Upwork hours | 9,000+ total support hours
⭐ 99% CSAT | 95% FCR
🖥️ 4,000+ POS support hours
📈 130%+ KPI performance
🎯 30–40% reduction in repeat support tickets
⚡ Up to 40% faster onboarding
📚 150+ KB articles, SOPs & internal documents
🎥 100+ 4K training & tutorial videos
Core Expertise
Customer Support • Technical Support • Support Leadership • Support Management • SaaS Support • POS Support • L2/L3 Troubleshooting • Escalation Management • Merchant Support • Helpdesk Management • Support Operations • QA/SQA • UAT • Customer Onboarding • Knowledge Management • SOP Development • Workflow Optimization • Incident Management • Product Support • Customer Education
Platforms & Tools
POS: DinerDaddy, Clover, Linga POS, Entree-POS, VST-POS, PC America, SumUp POS
CRM & Helpdesk: Salesforce, Zendesk, Zoho, Jira, Asana, Slack
Remote Support: TeamViewer, AnyDesk, ConnectWise, Splashtop
Payments & Hardware: PAX, Valor, Dejavoo, Epson, Star Micronics
Communications: RingCentral, gloCOM
Testing: Android, iOS, Cloud, Staging, Demo & Production environments
If you need someone who can lead support, handle complex technical escalations, improve customer experience, and build the systems behind a scalable support operation, I can step in across the full support lifecycle.
Tech & IT
Call Center Management
Phone Support
Customer Support
Technical Support
CRM Software
Helpdesk
IT Support
Troubleshooting
Team Building
Remote IT Management
Communication Skills
Operating System
Problem Solving
Communication Etiquette
Junaid M.
Rawalpindi, Pakistan
$5/hr
4.9
17 jobs
Hi, This is Junaid Mirza 3 years Experience in Sales and Marketing.
UK & USA Market Expert.
Please see my profile below:
✅ I'm available 24/7. Send an invitation/offer, and please allow 10 minutes for a response. I'm just a message away and always available for work.
✅ Full-time freelancer. I can work during US, UK, and Australian hours.
I am an expert in TikTok Shop Management, TikTok Ads, TikTok Spark Ads, TikTok Spotlight Ads, TikTok Marketing, and TikTok Seller Central Management. Additionally, I specialize in web research, data entry, and document conversion. I pay close attention to detail, am a fast learner, and am willing to be trained. My goal is to provide high-quality work and build long-term relationships with clients.
I'm always ready to participate in a demo or receive instructions via Skype, TeamViewer, or screen share.
Skills Include:
✅ TikTok Shop Management
✅ TikTok Shop Product Listing
✅ TikTok Shop Optimization
✅ TikTok Shop Affiliate Marketing
✅ Targeting Influencers for TikTok Shop
✅ Influencer Relationship Management
✅ TikTok Shop Product Competition Analysis
✅ TikTok Shop Affiliate Program
✅ TikTok Live Video Promotion
✅ Shoppable Video Ads Promotion
Document & Data Services:
✔ Any type of document conversion (PDF, Excel, Word, PPT, Math equations)
✔ Real estate data research (Zillow, Trulia, Property Radar, etc.)
✔ Microsoft Word and Excel formatting (with or without formulas)
✔ PDF to Word/Excel or vice versa
✔ Typing speed: 60-65 WPM
Premium Tools & Resources I Use:
✔ LinkedIn Premium
✔ SalesQL, LeadIQ, Apollo, Hunter.io, Lusha
✔ ZeroBounce, Skrapp, Gmass, Email Tester, Zoominfo.com
✔ BeenVerified, Dun & Bradstreet (D&B Hoovers), YellowPages, WhitePages Premium
✔ CrunchBase, Owler.com, Yelp
Feel free to contact me to discuss your business goals and how we can achieve them together.
TikTok Ad
TikTok Marketing
TikTok Video
Digital Marketing
Marketing
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a TeamViewer Specialist near Rawalpindi, on Upwork?
You can hire a TeamViewer Specialist near Rawalpindi, on Upwork in four simple steps:
Create a job post tailored to your TeamViewer Specialist project scope. We’ll walk you through the process step by step.
Browse top TeamViewer Specialist talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top TeamViewer Specialist profiles and interview.
Hire the right TeamViewer Specialist for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a TeamViewer Specialist?
Rates charged by TeamViewer Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a TeamViewer Specialist near Rawalpindi, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance TeamViewer Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream TeamViewer Specialist team you need to succeed.
Can I hire a TeamViewer Specialist near Rawalpindi, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive TeamViewer Specialist proposals within 24 hours of posting a job description.