Hire the best Freshdesk Specialists in Pakistan
Check out Freshdesk Specialists in Pakistan with the skills you need for your next job.
- $40 hourly
- 5.0/5
- (3 jobs)
I am an experienced developer having advance level skills on ServiceNow and FreshService. I have already implemented Service Catalogs, Workflows, Service Portals, Widgets, Pages, Order Guides, Incident management, SDA, Change request, Service requests etc. Also integrated third-party tools with servicenow for alerting and monitoring of external systems. My other development experience includes PHP, .NET, JavaScript, JAVA, Android etc.Freshdesk
AndroidiOSConfiguration ManagementIT Service ManagementIT Asset ManagementITILFreshworks CRMServiceNowJavaScript - $40 hourly
- 4.9/5
- (304 jobs)
PHP / Core PHP / Custom PHP / CodeIgniter / Laravel / LAMP MySql / MariaDb / MongoDB / Neo4j Javascript / jQuery / Puppeteer / Node.js / Vue.js / React.js / Next.js / React Native Python / Django / Flask / Selenium HTML5 / CSS3 Stripe / Stripe Connect / Paypal / Quickbooks Online Airtable / Smartsheet OpenAI GPT-3 / DALL-E API IoT / MQTT Google Maps / ArcGis D3.js / Chart.js / Echarts / Highcharts / Google Charts / Plotly.js AWS Heroku Firebase GSuite / Google Apps Script / Google Cloud Platform / Google Cloud Functions / Google Cloud Firestore / Google Docs API / Google Sheets API / BigQuery Wix.com / Webflow / Hocoos / Low Code / No-Code / FlutterFlow Qualtrics / SurveyGizmo / Alchemer / SPSS Zapier / IFTTT / Integromat / Make.com / n8n Zoho CRM / Zoho Inventory / Zoho API / Zoho Creator Klaviyo / Pipedrive / Zendesk / Freshdesk / Reamaze / Gorgias / Neon CRM / Arengu / Customer.io / Smartlead ShipStation / Shopify Video.js / HLS.js / Dash.js / VAST DRM / Fairplay / Widevine / Playready Android / Java / XML / JSON iOS / ObjectiveC / CoreData / Push Notifications FlutterFlow Windows Powershell Perl / Ruby Facebook API / Twitter API / Tweepy / YouTube API / Instagram API / Mandrill API / Braintree Payments Bitcoin / Cryptocurrency Adobe AnimateFreshdesk
ReactAPIQuickBooks OnlineZoho CRMCodeIgniterQualtricsVue.jsLaravelGoogle APIsNode.jsPythonSeleniumZapierAutomation - $9 hourly
- 4.7/5
- (11 jobs)
I’m a dedicated professional with experience in customer service, sales, and support. With a background in International Relations, I provide clear and efficient communication to help businesses run smoothly. I’m focused on delivering great service through email, phone, and chat, ensuring customer satisfaction and smooth operations.Freshdesk
Software IntegrationCRM AutomationGermanOnline Chat SupportVirtual AssistanceTicketing SystemSalesforceCustomer SupportShopifyEcommerceTechnical SupportZendeskEmail Support - $5 hourly
- 4.9/5
- (11 jobs)
I am a freelance CRM Manager/Virtual Assistant/Email Handler working from my fully equipped office. I have offered E-mail/Chat support and general support for various companies such as Royal Cars Oxford, ACE ABC Mansfield, Crosstown Northampton, ADT TAXIS Leicester, and many more. I have full expertise in Ghost, Icabbi, Data master, Cab treasurer, and excellent grip on Helpcrunch/Zendesk for Chat/E-mail Support. Are you struggling to keep your internal CRM up-to-date? Are you not storing the client's right information because you don't have the time? Do you need someone to support your business development team? *I can assist with market sector research, gathering company and contact data & inputting and updating information into a CRM database. *To support the Business Development team with general administration duties relating to our CRM database and outbound marketing activities, opportunities, and tasks. *Use the web and social media platforms to collate vital information relating to a range of market sectors *Ensure all findings are entered correctly and efficiently into the CRM database *Assist with CRM database cleansing Leaving you with more time to work on building your business. As a fully freelance professional and not someone looking to substitute my income, you can rest assured of my reliability and ability to turn around all work in a timely manner.Freshdesk
Pickup TruckDispatch & Tracking Solutions LETSInternet Truckstop ITS DispatchTruckPhone SupportCustomer ServiceCustomer RetentionCustomer SatisfactionShopify AppsCRM SoftwareEmail SupportZoho CRMSalesMicrosoft Excel - $5 hourly
- 5.0/5
- (5 jobs)
As a freelance Shopify Dropshipping and ✅eCommerce Website Developer, I am passionate about providing my clients with ✅High-Quality Services that help them grow their ✅Online Businesses. With extensive experience in the industry, I offer a range of skills that ensure a seamless, efficient, and effective online store that delivers results. To manage your Project I can use Slack, Trello and Notion. 🥇My Skills as a Data Entry Expert: ✅ Product Data Entry ✅ Catalog Management ✅ Product Categorization ✅ Image Editing ✅ Product Description Writing ✅ Excel Spreadsheets ✅ Data Collection ✅ Product Pricing Management ✅ Product Research ✅ Order Processing ✅ Inventory Management ✅ Data Cleaning ✅ Content Creation ✅ SEO Optimization ✅ Google Analytics ✅ Keyword Research ✅ E-commerce Management ✅ Shopify Theme Customization ✅ Product Variations Management ✅ Product Tagging ✅ Product Sorting ✅ SKU Management ✅ Product Duplication ✅ Product Bundling ✅ App Integration ✅ Shipping Management ✅ Data Entry ✅ Payment Gateway Integration ✅ Customer Service ✅ Email Marketing ✅ Sales Analysis ✅ A/B Testing ✅ Customer Retention ✅ Discount Management ✅ Abandoned Cart Recovery ✅ Sales Reporting ✅ User Experience (UX) Design ✅ User Interface (UI) Design ✅ Landing Page Optimization ✅ Conversion Rate Optimization (CRO) ✅ Customer Reviews Management ✅ Blog Management 🥇My Skills as eCommerce Website Customization: ✅ E-commerce Website Customization ✅ Shopify Store Customization ✅ WooCommerce Customization ✅ Magento Customization ✅ BigCommerce Customization ✅ OpenCart Customization ✅ PrestaShop Customization ✅ Volusion Customization ✅ Squarespace E-commerce Customization ✅ Wix E-commerce Customization ✅ WordPress E-commerce Customization ✅ Responsive Web Design for E-commerce ✅ PSD to E-commerce Theme Conversion ✅ E-commerce Plugin/Module Development ✅ Payment Gateway Integration ✅ Product Page Customization ✅ Category Page Customization ✅ Custom Checkout Page Development ✅ Custom Cart Development ✅ Custom Shipping Methods Integration ✅ Custom Order Tracking Implementation ✅ Custom Taxation Setup ✅ Custom Order Management Development ✅ Custom CRM Integration for E-commerce ✅ Custom Analytics Integration for E-commerce 🥇My Skills as Etsy Shop Setup/Management: ✅Etsy Shop Setup ✅Etsy SEO ✅Product Design using Canva ✅Product Descriptions with SEO keywords ✅Graphic Design ✅Customer Service ✅Inventory Management ✅Shipping and Fulfillment ✅Etsy Shop Management ✅Printful integration I like to move quickly and take risks to make progress. I keep myself updated with the latest technologies in the market and deliver the work as per the current market standards. What I Can Offer: ✅ Professionalism and quality work ✅ Transparent communication ✅ Long-term relationship I assure you of my drive towards work and intense commitment. Let's chat about how we can leverage my skills to help your business grow!Freshdesk
DropshippingAliExpressEmail CommunicationOrder FulfillmentCustomer SupportOrder ProcessingEmail SupportOnline Chat SupportData EntryTheme CustomizationShopifyCustomer ServiceVirtual AssistanceShopify Theme - $6 hourly
- 5.0/5
- (5 jobs)
Hello, and welcome to my profile! I am a versatile freelancer having expertise in customer support and virtual assistance niche. I provide top-tier customer support through fast and effective communication via live chat and email. With over a 3 years of experience in the customer service field, I’ve developed strong skills in addressing a variety of customer inquiries and concerns. I’m committed to offering clear, accurate, and helpful information, all while maintaining a professional yet approachable tone. I am also highly skilled in managing multiple live chats at once, ensuring timely assistance for all customers. My ability to adapt to different environments and learn the specifics of your business makes me comfortable handling anything from product questions to billing issues. Whether it’s troubleshooting, order processing, dispute resolution or complaint resolution, I provide efficient, professional service tailored to each customer’s needs. Currently, I am focusing on chat and email support and am not accepting phone-related jobs. I’m confident that my skills in customer engagement, problem-solving, and proactive communication will help improve your customer service and retention. Other than customer support, my expertise are also included B2B Lead Generation, Data Entry, Web Research, List Building and other VA tasks. I am adept with following tools: - Zendesk - Freshdesk - Helpdesk - Gorgias - Intercom - Apollo.io - MillionVerifier - NeverBounce - HubSpot - Shopify If you're looking for a reliable and efficient Customer support agent as well as VA for your business, I am here to help you achieve your goals. Let's discuss how I can contribute to the success of your business. Feel free to reach out with any questions or project details! Thank You Adul MateenFreshdesk
LinkedIn Lead GenerationB2B Lead GenerationProspect ListProspect ResearchEmail ListOnline ResearchData MiningWeb ScrapingIntercomZendeskEmail SupportOnline Chat SupportCustomer SupportCustomer Service - $6 hourly
- 5.0/5
- (6 jobs)
Hi Everyone! My name is Aisha, and I am a Customer service expert experienced in providing excellent technical support for businesses in United States, Canada, United Kingdom, and Asia for more than 5 years. With broad experience in customer service, I aim to deliver a delightful experience and transform the way I interact with customers on a personal level. I provide businesses with following services to enhance their customer satisfaction: ✅ Live Chat and Technical Support. ✅ Email Handling. ✅ Phone Support. ✅ Ticket system management. I am skilled in a number of support platforms like; ✔️Zendesk ✔️Freshworks ✔️Re-amaze ✔️Live Greeter ✔️Inter-com ✔️S.l.a.c.k ✔️ShipStation ✔️E-Desk ✔️LiveChatInc ✔️Wordpress ✔️Shopify ✔️Big CommerceFreshdesk
GorgiasCustomer SupportZendeskEmail Support - $8 hourly
- 4.9/5
- (57 jobs)
I have 10 years of experience working as a Back Office Support. I have completed works 7000 hours of projects with accuracy overall including upwork. TOP Virtual Assistant Custmer Support/Services Content Moderation Data Entry Listing Social Media Management Social Media ads management Google Ads Wordpress and all other e-commerce adin sideFreshdesk
Google DocsData AnalysisContent ModerationCustomer ServiceProduct ListingsData EntryAdministrative SupportSearch Engine OptimizationEmail CommunicationSchedulingCustomer SupportGoogle AnalyticsBusiness with 1-9 Employees - $8 hourly
- 5.0/5
- (6 jobs)
What I Offer: Expert Dropshipping Strategy: From product research to supplier sourcing and order fulfillment, I excel at developing tailored dropshipping strategies that align with your business goals and target market. Supplier Management: I have established relationships with reputable suppliers, both domestic and international, ensuring competitive pricing, quality products, and reliable shipping. Why Choose Me: Proven Track Record: I have successfully helped numerous clients achieve their dropshipping goals, delivering measurable results and exceeding expectations. Reliability and Communication: I am committed to open and transparent communication, providing regular updates and responding promptly to any inquiries or concerns. Client Satisfaction: My ultimate goal is your satisfaction and success. I work closely with you to understand your needs and objectives, tailoring my services to meet your unique requirements. Ready to take your e-commerce business to the next level? Let's discuss how I can help you achieve your dropshipping goals. Contact me today to schedule a consultation!Freshdesk
Phone SupportEcommerceShopify DropshippingProject ManagementDropshippingShopifyTraining & DevelopmentAmazon Seller CentralCustomer ServiceCustomer SupportTechnical SupportEmail CommunicationVirtual AssistanceEmail Support - $5 hourly
- 5.0/5
- (9 jobs)
Thank you for visiting my profile. I am a customer support specialist. I have 5 years of experience in customer support via emails and live chats. I have worked on different projects with different types of tools. I’m able to handle multiple and complex issues either via chat or using the ticket system. My strength lies in converting customer inquiries into customer satisfaction while delighting the existing customer by going the extra mile. I am always willing to learn and will fully familiarize myself with the product to provide the best possible support to customers. The primary services I offer are: - Email and Live Chat Support - Data entry - Virtual Assistant & Administrative Duties - Managing E-Commerce store on Shopify - Managing social media accounts (Answering Comments and messages) - Miscellaneous Tasks I am a friendly and courteous Customer Support Specialist who has good interpersonal skills and the ability to resolve customer issues. Has good social communication and problem-solving abilities. I might be the one you need since my highest priority is solving any inquiries and helping customers at my best. Please have a look at some tools I have worked for: • Zendesk (Email and Live Chat Support) • Freshdesk (Email Support) • Airbnb, Guesty • Shopify (Store Management) • Salesforce (Email and Live Chat support, Data Entry) • Bliss (Email Support) I have worked on the following projects; • Let's Explore: Oceans (Email Support and Order management) • Uber at Mindbridge (Email Support) • Email support for Airbnb clients • Foodpanda (Live Chat Support) • Coursekey.com (Live Chat Support) • Cactus Jack (Email Support) • Oceanproject.co (Email Support) I can provide 365 days customer service. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term projects. I am a highly motivated individual who tends to deliver results efficiently yet effectively. I have the ability to think outside the box and carry out projects from beginning to end at very high quality. I always strive to give my best in doing my job. Hopefully, you will not be disappointed in my services. If you think you might want to have a word with me regarding your projects, feel free to leave a message. Best, HassanFreshdesk
ShopifyCustomer SatisfactionTicketing SystemCustomer SupportGoogle Spreadsheets APIEmail CommunicationSocial Media ManagementTeam ManagementData EntryGoogle DocsZendeskPhone SupportEmail Support - $4 hourly
- 5.0/5
- (9 jobs)
Greetings! Thank you for visiting my profile. Are you searching for a seasoned Customer Service Representative with a rich background in email support, live chat, chargeback management, or resolving disputes on platforms such as Shopify, PayPal, and Klarna? I have more than 5 years of experience working as a customer service representative and Virtual Assistant. I will provide 24/7 email support and live chat support for online businesses and offer comprehensive 24/7 email and live chat support for your online business, specializing in E-commerce platforms such as Shopify. Additionally, I provide live chat support as a co-host for long-term and short-term property rentals, boasting familiarity with booking platforms like Airbnb and Booking.com. I believe in giving excellent performance, outstanding service, and satisfaction. I'm prepared to help, whether you need Email or Chat support. I have experience working in different languages like Dutch, Danish, French, Italian and German by using DEEPL and ChatGPT. Different tools I am experienced with: ✔️Shopify ✔️ReAmaze ✔️Freshdesk ✔️Zendesk ✔️Helpscout ✔️IONOS ✔️ Gmail ✔️17 track ✔️Gorgias ✔️ Slack ✔️Monta fulfillment tool ✔️Outlook ✔️Google sheets. What you will get from me. ✔️ Email support ✔️ Live chat support ✔️ Order management ✔️ Order tracking ✔️ Duplicate orders ✔️ Order cancellation ✔️ Refunds ✔️ Partial refunds ✔️ Communication with supplier ✔️ Chargeback ✔️PayPal disputes ✔️ 24/7 Guest communication as a Co-Host for your short-term or long-term rental business. I am dedicated to delivering excellent performance, outstanding service, and satisfaction. Whether you require email or chat support, I am well-equipped to handle your needs. I am eager to discuss how my skills and experience can contribute to the success of your business. An interview would be a great opportunity to explore this further. Please feel free to reach out if you have any questions or require additional information. Kind Regards, Hammad RazaFreshdesk
Virtual AssistanceStripeOrder ManagementPayPalGorgiasCustomer ServiceOrder TrackingHelp ScoutOnline Chat SupportZendeskEmail SupportCustomer SupportOrder FulfillmentShopify - $4 hourly
- 5.0/5
- (5 jobs)
Greetings! Thank you for visiting my profile! I truly appreciate your time and interest. My extensive experience of over a 3 year in customer service, particularly in assisting E-Commerce Businesses, has prepared me well for this role. Handling general product inquiries, processing payments and refunds. Managing orders/replacements and returns efforts are just some of the routine responsibilities that I have tackled during my career.. I am a professional customer service agent. I provide Email, and Live Chat Support. I provide Virtual Assistant Services, Shopify, Customer Support Expert in E-Commerce and Social Media Management. ✔️I provide 24hr/365-day Customer service for any business. I'm flexible with my hours to meet your needs. Key Skills: ✔️ I am skilled, expert, and knowledgeable in the following: ♦ Customer Support Specialist ♦ Live Chat & Email Support ♦ Professional Email Etiquette ♦ Shopify Store Management ♦ CRM Software (e.g. Gorgias, Zendesk, Freshdesk & Re-Amaze " Tickets support system " ) ♦ Tracking details & delivery enquiries ♦ Order issues (Delays - Missing items -Damage items) ♦ Duplicate orders ♦ Order cancellation ♦ Partial refunds ♦ Partial discounts ♦ Invoice Downloads & Discount Code Creation ♦ I have extensive experience with platforms such as Email, Live Chat, Zendesk, Reamaze ,Freshdesk, Gorgias, Slack, Shopify, Trello, Outlook, Gmail, Tidio, Zoho, FreshChat, Hubspot, Semble, Monday.com and Skype etc. ♦ KNOWLEDGE OF THESE PLATFORMS: - Shopify (eCommerce platform) - Slack/Discord/WhatsApp (Communication channel) - DeepL (For translation) ♦ Manychat, , 17Track, and major shipping carriers (USPS, UPS, DHL, FedEx) I’ve provided email support for several e-commerce stores in the US, UK, Germany, France, and more. ✔️Have experience in customer service roles for clothing brands store ✔️Order processing and tracking support ✔️Responding to customers for their order status ✔️Order management and processing ✔️Processing Refunds, Returns, and Replacements giving refunds according to the client's ✔️Changing address on Shopify ✔️Modifying the order I have successfully executed and completed these projects. ♦ Email Customer Support For Nutralife(E-commerce Store/UK) ♦ Email customer support for Oxy breather ( eCommerce Shopify Store ) ♦ Email Support for Grace's Bags (eCommerce Shopify Store ) ♦ Email Support for Tiny Wonders ( eCommerce Shopify store) ♦ Email Support for Wonder Paws ( ecommerce Shopify store) ♦ Customer service for your vintage love (e-Commerce store) ♦ Customer service for SensePro ToothBrush (eCommerce store) If you're looking for a reliable and experienced customer service professional to enhance your customer support operations. Talk to you soon! Warm Regards, Abdul WaheedFreshdesk
Customer SupportEmail CommunicationFashion & BeautyCRM SoftwareVirtual AssistanceCustomer ServiceGorgiasShopifyCustomer SatisfactionOrder TrackingOrder ProcessingZendeskEmail SupportOnline Chat Support - $4 hourly
- 5.0/5
- (19 jobs)
Greetings, Thank you so much for taking the time to visit my profile. Your interest is greatly appreciated! I bring over 3 years of expertise as a dedicated & individual customer service representative, committed to creating seamless and positive client experiences. My commitment is to simplify your life by delivering quality work and fostering constructive interactions. ABOUT ME Top-Rated Freelancer Status 100% job Success Score 100% Client Satisfaction Proficient Typist with 50+ WPM Speed Perfect combination of speed, accuracy and quality service Enthusiastic and passionate about everything I do Fast response time and guaranteed confidentiality Shopify Expert: Shopify Product Listing I possess extensive expertise in utilizing Shopify apps for various tasks, including updating customer information such as addresses, emails, and contact numbers. Additionally, I am proficient in both manual order fulfillment and automated fulfillment processes(importing and exporting orders). My skills also extend to tasks such as downloading invoices and creating discount codes for entire product ranges or specific items. I also leverage my exceptional communication skills to liaise with suppliers regarding order deadlines. I am committed to delivering exceptional service and ensuring smooth operations for your Shopify store. *In the realm of email support, I shine on platforms like Zendesk, Gmail, Fresh Desk, Reamaze, Gorgias, Outlook and Help Scout.* Experience Excellence in Email Support with: 1: Email Support for Nobliva/Ambie.com (E-commerce Store/USA) 2: Email Support for Hagedekorasjon.com (E-commerce Store/Nether-land) 3: Email Support for Whispella.com (E-commerce store/Germany) 4: Email Support for Parisignature (E-commerce & Drop shipping Store/France) 5: Email Support for Redhoumy (E-commerce & Drop shipping Store/USA) 6: Email Customer Support For Spirilet (E-commerce Store/UK) 7: Customer Support For Shopify & Virtual Assistance ( Kanavi Design/Germany) 8: Email Customer Support For FBA Amazon Petdreamland (Romania) 9: Email Campaigning with Klaviyo for (Brushx, Soothfresh, Homeheaven, AromaBox, and SkinHeaven) 10: Email Support for InnovaCentral (E-commerce & Drop shipping Store/UK) 11: Email Support for Sereluxe (E-commerce & Drop shipping Store/USA) 12: Email Support for Stijlster (E-commerce & Drop shipping Store/Neither-land) 13: Email Support for PuraBodi (E-commerce & Drop shipping Store/UK) 14: Email Support for East African Secrets (E-commerce & Drop shipping Store/Neither-land) Proficient in multiple languages (German, Dutch, Swedish, Italian, French, Norwegian, and Greek), I leverage translation tools such as Google Translate and DeepL Translator. In the realm of Live Chat, I shine on platforms like Zen-desk, Airbnb, Intercom, Gorgias, I.G,X & F.B. Experience Excellence in Live Chat Support with: Airbnb Live Chat/Spain Mx Locker Live Chat/USA Koala-Apps.io Live Chat/USA The ForexFunder Live Chat/UK Airbnb Live Chat for RakiaLLC & Howell/Oklahoma USA Navigate through my Proficiency in Tools: Zendesk Fresh Desk Reamaze Intercom Help Scout Zoho CRM Airbnb Guesty HomeAway Booking.com Hostfully Hostaway Hospitable Shopify Google Spreadsheet & Doc Gmail Outlook Slack Skype Discord Clickup Manychat Wechat Whatsapp 17 Track, USPS, UPS, DHL, FedEx & GPS I'm dedicated to providing 24/7 support, 365 days a year, I adapt my working hours to your needs. Whether you're part of a freelancing team or in need of a committed Customer Support Representative, I'm poised to elevate your customer support initiatives. Let's embark on the journey of success together. Feel free to reach out at your earliest convenience. Thank you! UsmanFreshdesk
GorgiasCommunication EtiquetteCustomer SupportEmail CommunicationCustomer SatisfactionCommunicationsCustomer ServiceShopifyHelp ScoutZoho CRMZendeskEmail SupportOrder TrackingOnline Chat Support - $4 hourly
- 5.0/5
- (2 jobs)
Hello! I’m Khurshid, your go-to expert in Property Management, Guest Communication, and Customer Support Services with 3 years of experience in the short-term rental and e-commerce industries. I specialize in managing properties on platforms like Airbnb, VRBO, and Booking.com, as well as providing top-tier email, live chat, and dispute handling support for Shopify stores. Whether you need help optimizing your listings, ensuring smooth operations for your vacation rentals, or handling customer inquiries, I’ve got you covered! What I Can Do for You: For Vacation Rental Management (Airbnb, VRBO, Booking.com): Guest Communication: Quick and professional responses to guest inquiries, handling check-ins/check-outs, and ensuring a seamless guest experience. Listing Management & Optimization: Enhance property listings for better visibility and more bookings. Calendar Management: Optimize pricing and availability to maximize occupancy and revenue. Scheduling & Coordination: Efficient management of turnovers, cleaning, maintenance, and repairs. Conflict Resolution & Dispute Handling: Address damage claims, review responses, and security deposit issues effectively. Automation & Efficiency: Implement messaging systems for quick responses and smoother operations. For Customer Support Services (Shopify & E-Commerce Platforms): Live Chat Support: Engage with customers in real time, answering questions, and resolving issues swiftly. Email Support: Provide clear, professional responses to customer inquiries and concerns. Phone Support: Assist customers over the phone, ensuring clear communication and issue resolution. Order Tracking & Fulfillment Support: Monitor and update order statuses, track shipments, and ensure a smooth fulfillment process. Dispute & Chargeback Handling: Resolve conflicts, manage chargebacks, and ensure customer satisfaction. Social Media Management: Handle customer inquiries via social platforms, boosting engagement. My Experience Includes: Guest Communication & Listing Management for Bakir Rasheed Properties Guest Communication & Listing Management for Yollofix Properties Customer Support for Shopify Stores like Hairology, Volume Vault, Babymind, and more. Software Proficiency: Rental Platforms: Airbnb, VRBO, Booking.com, TripAdvisor Customer Support Tools: ZenDesk, Freshdesk, Tawk.to, Reamaze, Zoho, HelpScout, JVZOO, Google Sheets/Docs, and more! Why Work With Me? I’m committed to providing fast, reliable service that ensures your vacation rental properties run smoothly while improving your guest experience. Additionally, my background in customer support for Shopify and e-commerce platforms ensures your online business gets the attention it deserves, helping you build customer trust and loyalty. Let’s connect and discuss how I can help elevate your business, streamline property management, and improve customer satisfaction. Best regards, KhurshidFreshdesk
BPO Call CenterCustomer SatisfactionShopifyCustomer ServiceCustomer SupportOnline Chat SupportHelp ScoutZendeskEmail Support - $6 hourly
- 4.5/5
- (17 jobs)
⭐⭐⭐⭐⭐ "𝐇𝐚𝐬𝐚𝐧 𝐢𝐬 𝐚𝐧 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐠𝐞𝐧𝐭! 𝐇𝐢𝐠𝐡𝐥𝐲 𝐟𝐥𝐞𝐱𝐢𝐛𝐥𝐞 𝐚𝐧𝐝 𝐩𝐫𝐨𝐦𝐩𝐭 𝐰𝐢𝐭𝐡 𝐡𝐢𝐬 𝐰𝐨𝐫𝐤. 𝐇𝐢𝐠𝐡𝐥𝐲 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐞𝐝!" An expert in the field of 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - I'm punctual, responsible and require less time to get trained. You will find me working with minimum supervision and seamlessly handling your business! I am proficient with the Support platforms (𝐙𝐞𝐧𝐝𝐞𝐬𝐤, 𝐆𝐨𝐫𝐠𝐢𝐚𝐬, 𝐅𝐫𝐞𝐬𝐡𝐝𝐞𝐬𝐤, 𝐙𝐨𝐡𝐨, 𝐚𝐧𝐝 𝐇𝐮𝐛𝐬𝐩𝐨𝐭) and highly experienced with the Customer Support requirements for 𝗦𝗮𝗮𝗦, 𝗕2𝗕, 𝗕2𝗖, 𝗮𝗻𝗱 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲. #CustomerService #CustomerSupport #EmailSupport #Gorgias #Shopify #Zendesk #ecommerceFreshdesk
Ticketing SystemSlackShopifyChatGPTGorgiasZendeskSocial Media EngagementAdministrative SupportCustomer SatisfactionCommunicationsOnline Chat SupportCustomer ServiceEmail SupportCustomer Support - $12 hourly
- 5.0/5
- (7 jobs)
AcQuire & MOLD Me: Your All-Rounder, Tech-Savvy E-Commerce Unicorn Hello, I'm Fahad Noor. I hold a MBA degree with majors in Fast Fashion Retail and E-commerce Supply Chain Management, and I bring a versatile and valuable skill set to the e-commerce space. I specialize in Amazon PL, FBA/FBM, Wholesale, Kindle KDP, and Shopify. I am proficient with tools such as Helium-10, MerchantWords, Jungle Scout, Oberlo, Magento, Zapier, Clickfunnels, Shipstation, AliDropship, and many others. My expertise enables me to manage your Amazon Seller Central from A-Z and handle various e-commerce tasks, including executive customer support, store optimization, order tracking, supplier communications, and much more. I am certified by Udemy and Extreme Commerce, where I have completed 1:1 mentorship courses to further hone my skills. With over 10 years of experience in the e-commerce industry, I am here to offer my value-added skill set on this platform. Additionally, my experience in affiliate marketing with a prominent YouTube partner has bolstered my confidence and expertise. Let's work together to take your e-commerce business to the next level. What services I'm offering here? Amazon FBA/ FBM / Amazon Kindle VA (5+ Years of Experience) 1) I can help with managing your Amazon SC and its optimization 2) Amazon Reimbursement Claims 3) Reinstate services for eBay and Amazon 4) Amazon PPC 5) Customer support services for Amazon 6) Keyword research for products on Amazon 7) Product Hunting along with the stats reports of Helium 10 and Jungle Scout 8) Kindle Account Management and launches 9) Ungating Categories Assistance Shopify Store Management: (10+ Years of Experience) I have experience of managing 30+ Shopify, eBay, and Etsy Stores and have expertise in the following: 1) Order Fulfillment & Management 2) Tracking Orders 3) Returns Labels 4) Ali Baba / Ali Express supplier management 5) Customer Support 100% response rate Quality Csat score 6) Store website and product optimization 7) Strategic Conversion Ads Campaign 8) Email Marketing and E-commerce CopyWriting 9) Facebook Ads Management 10) Disputes Management. Business Executive Virtual Assitant (8+ Years of Experience) a) Scheduling Emails and meetings b) Preparing presentations c) Documents Completion d) Dealing with clients and other stakeholders e) Managing Social Media and Customer services. Remote Customer Support Executive VA (8+ Years of Experience) a) Zendesk / FreshDesk / Gorgias / Intercom / JIRA / Helpscout Customer Services b) Social Media Customer Handling c) Email Customer Support d) Weekly Reports and customer feedback reports e) Administrative tasks related to customer queries f) AirBnb Management Social Media Remote VA (8+ Years of Experience) a) I can manage your social media handles (Facebook, Instagram, LinkedIn, Youtube, TikTok e.t.c) b) I can post content on the guidelines you will provide me c) I can handle your social media customer support d) I can manage your ad campaigns e) Besides this I can provide consulting on any tech/non-tech social media issues you are facing f) Hashtags, Trending content, Competitors research g) Manage your Social Media Influencers base. Along with being a Virtual Assitant, I can be a great addition to your human capital. Let's get into the businessFreshdesk
Inventory ManagementEmail SupportZendeskOrder TrackingShipping & Order Fulfillment SoftwareEmail CommunicationAdministrative SupportAmazon PPCContent WritingAmazon Seller CentralMicrosoft ExcelAmazon FBAProduct ListingsLead Generation - $17 hourly
- 4.8/5
- (27 jobs)
💎Best Quality 🏆 Quick Job Completion 💎Pro-active 🏆 Error-free 💎Fast Internet Connection 💎 Quick Reply 💎 Reliable I am a professional and reliable Customer Support Representative and a WordPress developer with over 5 years of experience in providing excellent customer service, and Virtual Assistance to several companies like UberEats and VOI Scooter, Internationl Clients and more than two years of experience in developing WordrPress websites. I have handled billing, online bookings and technical accounts.I have the most xperience in processing refunds, chargebacks and handling accounts. I am familiar with the different types of CRMs like Zendesk, HelpScout, Copper, Zoho and Salesforce. I also have experience working with different project management tools like Trello, Microsoft Planner and Asana. I am interested in learning any new tools needed to get the job done. I have used WordPress, Wix, Shopify, and GoDaddy to developed multiple websites for my international clients. ThanksFreshdesk
BookkeepingOrder FulfillmentSalesforce Email StudioSchedulingCustomer Support PluginChat & Messaging SoftwareWordPress DevelopmentData EntryGoogle WorkspaceCRM SoftwareRelationship ManagementMicrosoft Office - $3 hourly
- 0.0/5
- (3 jobs)
🌟 Welcome to Your Next Customer Service Representative! Hello! I'm delighted you're considering my profile. Here are a few words from satisfied clients: - 🌟 Yasir R.: "Working with Hamza was a pleasure. His communication skills are exceptional. I highly recommend his services to anyone looking for quality and reliability. Thanks again, champion!" - 🚀 Nasir H.: "As a business owner of multiple Shopify stores, reliable and competent support is key. Muhammad H. has been invaluable in email support and dispute resolution. His contribution is a cornerstone of our success." Why Choose Me?🎯 - 🗓Availability: I'm here for you 365 days a year, offering a 3-day FREE TRIAL to showcase my commitment without any commitment on your part. -💡Expertise: With 5 years of experience in customer service, I've mastered CRM tools (ZENDESK, FRESHDESK, REAMAZE, HELP-SCOUT, HELPWISE, ZOHO) and booking platforms (Airbnb, Hostway, Booking.com, VRBO). My experience extends to managing communications through Gmail and Webmail. -🤝Personalized Service: Let's discuss your needs over Zoom or Google Meet. I'm eager to understand your challenges and tailor my services to exceed your expectations. My Promise to You: 💖 -⚡Efficiency: I quickly identify and solve your issues, minimizing downtime and enhancing your operational efficiency. -📣Clarity: Expect nothing less than clear, concise communication. I ensure you're informed and comfortable throughout our collaboration. -❤️Commitment: Your satisfaction is my top priority. I listen, understand, and go the extra mile to meet your needs. -🏆Proven Success: My track record speaks for itself—consistent high customer satisfaction and a portfolio filled with success stories. A Few Success Stories 🌈: -🛠️Utilized RE-AMAZE to reduce response time by 50% for a tech startup, significantly improving customer satisfaction. -🏨Leveraged AIRBNB, VRBO, BOOKING.COM, HOST-AWAY, EXPEDIA for a hospitality client to streamline guest inquiries and booking management, enhancing guest experience and operational efficiency. Let's Make a Difference Together🚀: Don't settle for less when it comes to customer service. Contact me today for a service that not only meets but exceeds your expectations. Together, we'll turn challenges into triumphs. Kind Regards, Muhammad Hamza.Freshdesk
Communication EtiquetteOrder FulfillmentGorgiasAdministrative SupportShopifyCustomer SupportCustomer ServiceOnline Chat SupportOrder TrackingPhone SupportData EntryZendeskEmail Support - $50 hourly
- 5.0/5
- (12 jobs)
"Shahrukh is an extremely intelligent and supportive person to work with. He understands the requirements quickly and gets the work done before time. He is punctual and committed to all the work that is allocated to him. He is an easy to work with person. He has helped me with an urgent task of mine. I am surely he is the best at all tasks" ------------------------------------------------ Do you sometimes feel life would be much easier if there was another YOU? Someone who Knows the Technicalities while also Understanding the Business Model? Someone who can be Trusted to Accomplish their Own Tasks while also Managing Others? Congratulations! Are you struggling with your Go High Level setup? Need help maximizing your Go High Level SaaS/CRM? Perhaps you're facing challenges retaining clients due to unresolved technical issues? Look no further! I'm a seasoned Go High Level expert with a proven track record of accelerating business growth for clients like SimpleTalk.ai, AgentR.ai, StreamlineWorkflows.com and more over the past 3 years. There are hundreds of people who know the technicalities, but not many understand the applications. I specialize in: - Go High Level Agency Level SaaS Setup - Account Management and Snapshot Creation - A2P approval & SMS Marketing - High-volume Email Marketing (ensuring inbox delivery) - Automation, Workflows, and AI Chatbots (Direct/Integrations Setup) - Calendar Bookings and Social Media Setup - Integrations with Zapier, Make, or API - Landing Pages, Funnels & Websites - Developing Client Portals - Membership Area Setup and Google (GMB) Review Management - Customized Dashboards, Reporting, and Payment Gateways Setup - Technical Customer Support & Ticketing - and Overall Project Management Beyond Go High Level, I have extensive expertise in Project Management Tools (Asana, Plaky, etc.), Ticketing Portals (FreshDesk, Intercom, Pylon, etc.), Ads (Google, Meta), SMS and Email Marketing platforms (Klaviyo, MailChimp, etc.), CRMs (Hubspot, Salesforce, etc.), and integration tools (Zapier, Pabbly, etc.). Let's streamline your operations, alleviate concerns, and achieve your business goals together. Contact me to schedule a free consultation call! Best Regards, Shahrukh Haider Top Rated FreelancerFreshdesk
Google AdsAI ImplementationTicketing SystemCustomer SupportIntercomAsanaChemical EngineeringTeam ManagementCanvaLead GenerationPodioCRM SoftwareSaaSHighLevel - $12 hourly
- 5.0/5
- (14 jobs)
🌟 Hassaan: Your Top-Rated Plus E-Commerce Customer Service Pro! 🌟 Send a message now! About Me: With over 7 years of experience in customer service, I specialize in providing exceptional support across various industries. My dedication to client satisfaction and proven track record set me apart in the field. Key Skills: • Exceptional Communication: My strong verbal and written communication skills ensure seamless client interactions. • CRM Tools Mastery: Proficient in Salesforce and Zendesk, I optimize support processes to deliver efficient solutions. • Multi-channel Support Expertise: From phone to email and live chat, I excel in managing diverse communication channels. • E-commerce Specialist: Experienced in E-commerce support, order processing, and customer retention strategies. • Team Collaboration: A collaborative team player, I thrive under pressure and contribute to collective success. Services: • Virtual Assistant • E-commerce Support (Shopify, Woocommerce) • Zendesk Customer Service • Phone Support • Email Handling • Meta Inbox Management • Gorgias, Freshdesk • Meta Inbox Management Hardware & Connectivity: • Intel Core i7 11th Gen • Samsung EVO 256GB SSD • 16GB RAM • 35 Mbps Dedicated Internet (150 Mbps 4G Backup) Why Choose Me: • Proven Track Record: With a history of delivering exceptional customer service, I drive business success for my clients. • Client-Centric Approach: I prioritize understanding and meeting client needs to exceed expectations consistently. • Reliable & Efficient: Known for meeting deadlines and delivering high-quality work with efficiency. Let’s collaborate to elevate your customer experience and achieve your business objectives!Freshdesk
Virtual AssistanceReal Estate Cold CallingReal Estate AcquisitionSalesforce CPQSalesforceLive Chat SoftwareCustomer SupportAdministrative SupportGorgiasCustomer ServiceOnline Chat SupportZendeskPhone SupportEmail Support - $20 hourly
- 5.0/5
- (7 jobs)
Thank you for taking the time to review my profile. I am a results-oriented Customer Service Professional with a proven history of improving service quality, sales, and customer satisfaction. With extensive experience in managing customer support through various channels like email, phone, and live chat, I am well-versed in utilizing Live Chat software programs such as Volusion Chat, Zendesk, Intercomm, FreshDesk, and PureChat. I possess expertise not only in customer support but also in SEO and PPC ads. For about a decade, I have been collaborating with diverse e-commerce and B2B businesses, including Shopify stores, Digital Marketing Firms, Auto dealerships, Educational Sector, and Law Firms. As a reliable and trustworthy individual, I take initiative and responsibility for my work, which has led to successful long-term projects and satisfied clients for whom I have worked on a freelance basis. I prioritize organization and attention to detail to ensure that I provide the highest quality service to clients. Thank you for considering my application.Freshdesk
Ecommerce Order FulfillmentDropshippingShopifyCustomer SupportTicketing SystemSocial Media MarketingSalesforceOnline Chat SupportEmail SupportZendesk - $8 hourly
- 5.0/5
- (4 jobs)
I have over 5 years of professional experience in Customer Support, including Phone, Chat, and Email Support. My expertise includes: -Chat and Email Support (Zendesk, Zopim, Tidio) -Order Processing through CRM -Resolving tickets via Zendesk and Freshdesk -Addressing Customer Issues & Troubleshooting -Providing After-Sales Services -Sales and Lead Generation -Drop Shipping Management -Handling Payment Merchants I excel at understanding customers’ needs and expectations, and I am committed to delivering exceptional service by going the extra mile.Freshdesk
Administrative SupportCustomer Relationship ManagementOnline Chat SupportMicrosoft ExcelPayment ProcessingSales ManagementZopimPhone SupportOrder TrackingZendeskShopifyData EntryTech & IT - $19 hourly
- 5.0/5
- (11 jobs)
🌟🌟100% Job Success 🌟🌟13,000+ Upwork hrs. 🌟🌟 All 5 Stars Reviews 🌟🌟 TOP RATED PLUS 🌟🌟I can offer you the following and much more: - Property Management - Project Management - Leasing - HR - Audio/Video Calls (Inbound/Outbound) - Reporting - Order management - Customer Support - Email Support I take pride in providing excellent support with a minimum supervision: - Proficient in Vonage, Ring Central, Asana, Showmojo, Tenant Turner, Hubspot, Zoiper, Rent Manager, CRM, FreshDesk, Helpscout, Slack, FreshCaller, FreshConnect, Dialpad and all other MS Softwares plus Google Docs 10+ years with US based clients. Excellent communication skills, time management, self starter, combined with the ability to deliver exceptional tasks. With fluency in English, I am keen for details and focused on delivering exceptional work. Confident communicator, very enthusiastic about my work, enjoy working with people and building long-lasting professional relations and loyalty. My passion is about creating organizational success and bettering client reputation in an effective way.Freshdesk
Client ManagementHelpdeskProperty & Equipment LeaseGoogle DocsDocuSignJotformDecision MakingCustomer SatisfactionActive ListeningCommunication SkillsHelp Scout - $15 hourly
- 4.9/5
- (31 jobs)
Hey there, I'm Bushra, and I've been rocking the freelancing world on Upwork for quite some time now as I have been a top-rated freelancer for many years on Upwork! I have a Bachelor's in Computer Science under my belt, and I've spent the past seven years diving into customer support, technical assistance, and virtual aid. I have handled so many projects as a technical customer support and Zendesk, FreshDesk, GHL & Intercom expert. I've seen it all, armed with fluent English communication skills and enriched experience working for eCommerce and dropshipping stores. I've worked with most of the platforms and honed a lot of experience; Mainly: PatPat, Classtag, and Adidas. From Gorgias to GoHighLevel, Shopify to Klaviyo, I'm fluent in adapting platforms and tools. And trust me, I'm not just talking the talk—I've put in the hours and the hustle to master each one. But here's the twist: it's not only about the tools; it's about trust and communication. I firmly stand by the belief that trust and clear communication are the pillars of any fruitful endeavor. Whether it's diving into the realm of automation, creating chatbots, or refining triggers and routing systems using platforms like Zendesk, Freshworks/Freshdesk, or Intercom, I've consistently stick to these principles. I have great Saas customer service (Tier 1 and Tier 2) experience in Blockchain / Cryptocurrency and I have done many projects on them. I have worked as a Chat, Phone, and Email Support for US companies and I have worked as a Technical Email Support for AT&T Inc. in 2021. Also, I have worked as an email support and chat support for many UK-based companies. I've had the privilege of working with a diverse array of platforms and tools, each contributing to my expertise and proficiency. Here's a concise list of platforms and tools I have worked with: Overall, if you're looking for a virtual assistant who is not only skilled but also trustworthy and communicative, then Give me a challenge, and I'll rise to meet it. :)Freshdesk
ChatbotBlockchain, NFT & CryptocurrencyTechnical AnalysisDropshippingGorgiasShopifyEcommerceCustomer SupportIT SupportIntercomEmail SupportOnline Chat SupportZendeskTechnical Support - $25 hourly
- 5.0/5
- (1 job)
I am an experienced FreshService and ServiceNow developer with advance level skills. I have already implemented Service Catalogs, Workflows, Service Portals, Widgets, Pages, Order Guides, Incident management, SDA, Change request, Service requests etc. Also integrated third-party tools with Servicenow and Freshservice for alerting and monitoring of external systems. My other development experience includes PHP, .NET, JavaScript, JAVA, Android etc.I am an experienced BI Developer.Intergration using Zapier,REST api.Freshdesk
WorkatoIT Asset ManagementZendeskZoho PlatformFreshworks CRMIT Service ManagementRESTful APIZapierThird-Party IntegrationJavaScriptAutomated TestingServiceNow - $10 hourly
- 5.0/5
- (15 jobs)
Experienced Professional Offering Comprehensive Support in Customer Service, Administration, Bookkeeping & HR (interviews, payroll & Rota) With a proven track record spanning numerous industries, I bring extensive experience in customer service and administration, coupled with proficiency in recruitment and bookkeeping tasks. In my 8 years of experience, I've honed my skills in providing exceptional customer support, handling inquiries efficiently, and ensuring client satisfaction through effective communication and problem-solving. Additionally, my administrative expertise encompasses tasks such as scheduling, data entry, and document management, contributing to seamless operations. Moreover, I have experience in recruitment processes, conducting interviews, and facilitating onboarding procedures. Furthermore, my proficiency in bookkeeping tasks adds another layer of value to my service offerings. I am committed to delivering high-quality results, leveraging my diverse skill set to meet your business needs effectively. Let's collaborate to streamline your operations, enhance customer experiences, and drive success for your business.Freshdesk
Virtual AssistancePPC Campaign Setup & ManagementCampaign SetupCustomer SupportCustomer ServiceEmail SupportAmazon FBAAmazon Listing OptimizationAccount ManagementAmazon Seller CentralAmazon PPCCampaign ManagementAdministrative SupportEmail Communication - $5 hourly
- 4.7/5
- (15 jobs)
Hello World, Your task? To work with all the passion you're of being to acquire an inner light. ~Rumi With 8 years of experience in the customer support field, I have extensive knowledge of virtual assistance and customer support, having worked for Australian, Canadian, and American companies for the past 6 years. I can provide e-mail, ticket, chat, and phone support, as well as admin tasks to ensure your customers are always satisfied. Throughout the years of my experience as a Customer Service Agent, I have refined my skills in quality customer services, such as attentiveness, time management, positive attitude, clarity, patience, calmness, promptitude, and persuasiveness. Communication is key to success, and my past experience has played a vital role in grooming my personality. I believe in fully comprehending customers' needs to ensure they are happy with the service provided. I am a swift learner with excellent communication skills, always intrigued about learning new things. I have the right set of skills to work under pressure and multi-task without any hesitation. As the saying goes, "He who would learn to fly one day must first learn to stand and walk and run and climb and dance. One cannot fly into flying." I follow the same rule to learn about your product/services before going live. As the saying goes, "The years teach us much which the days never know. – Ralph Waldo Emerson " 6 years of combined experience in mentioned below fields: Customer Support (Phone/chat/email) Technical Support Virtual Assistance Real Estate Sale / Purchase documentation Email Marketing Lead Generation Appointment Setting Dispatching Service via CRM Order taking, Order processing, and Menu updating on the websites Live Chat Support Advertising/marketing (email/calls) Ad posting for properties, houses/apartments for rent Web research/data mining Customer Satisfaction Surveys Data Entry / Data Mining I am a full-time freelancer and can work for Canadian, Australian, or U.S. business hours. PS: Please don't hesitate to contact me!Freshdesk
Phone SupportOnline Chat SupportCustomer ServiceOrder FulfillmentIncident ManagementEmail SupportDropshippingFacebookSlackShopifyCustomer SupportGoogle DocsZendeskZoho CRMData Entry Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.