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Hire the best Product Support Freelancers in Pakistan

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  • $15 hourly
    • 5.0/5
    • (4 jobs)
    Education: Computer Science & Engineering Expertise: Technical Support | Product Management | Customer Success | IT Support Experience: 4+ years - Tech Support: Level 1/2 Technical support for SAAS Mobile/ Web apps - Product Management: Managing SAAS products built on iOS/ macOS Platforms Here are some of my skills: Able to handle the training of AI Chatbots Able to create the conversational flow of AI chatbots Able to analyze, troubleshoot, and deliver Microsoft Cloud solutions on Azure and Office 365 platforms. Able to setup the QA process and smoke testing process Able to design and implement internal training documents Able to design and implement How-To docs, and user manuals for clients. Dealing effectively with users in resolving technical issues and questions Test, troubleshoot, and work independently to resolve both customer issues and problems Maintaining the corporate email system, including account management and email archival Researching, analyzing, and implementing patches and upgrades to fix operating system problems or vulnerabilities Evaluates new products and services Onboarding Client Product Demos Client Training Client Onboarding Assitance Client Retainment I am available Monday through Saturday 9 am to 6 pm PST. Thank You!
    Featured Skill Product Support
    Ticketing System
    Technical Documentation
    Product Knowledge
    End User Technical Support
    Customer Onboarding
    Technical Support
    Technical Manual
    Customer Experience
    Customer Support
    Administrative Support
    Customer Service
    Multitasking
  • $10 hourly
    • 5.0/5
    • (13 jobs)
    Don’t settle for mediocre support—partner with a dedicated virtual assistant who delivers exceptional service and helps you scale effortlessly. With a strong background in customer service (email, chat, social media), e-commerce support, real estate admin, and virtual assistance, I bring efficiency and reliability to your business. 🔹 Proven Track Record: Trusted by top brands like Bioma (a brand of Kilo Health), A Perfect Stay (Australia’s leading holiday rental company), Hobbycraft.com, and ProSafetySupplies.com. 🔹 Versatile Expertise: From handling daily admin tasks to managing short-term rental properties, I ensure smooth operations. 🔹 Results-Driven Approach: I focus on customer satisfaction, streamlined workflows, and operational excellence to boost your business success. 💡 Let’s turn one-time buyers into loyal customers and build a thriving business together! 💼 Skills & Expertise 🌟 Customer Service ✅ Email & Chat Support ✅ Phone Support (if applicable) ✅ Social Media Customer Support 📊 Virtual Assistance & Admin ✅ Administrative Support ✅ Data Entry & Web Research ✅ Appointment Setting ✅ Dispatching Services 🛒 E-commerce & Order Management ✅ Shopify Admin & Order Processing ✅ Dropshipping Support ✅ Product Listings & Inventory Management 🏡 Real Estate & Short-Term Rentals ✅ Property Management & Guest Relations ✅ Airbnb, Booking.com, VRBO, Expedia Management ✅ Calendar & Pricing Optimization 📁 CRM & Workflow Management ✅ Salesforce, Zendesk, HubSpot, Trello, Slack, Gorgias 🔹 Additional Skills ✅ BPO Services Let’s discuss how I can help your business grow! 🚀
    Featured Skill Product Support
    Call Center Management
    Ecommerce Support
    Dropshipping
    Shopify
    Online Help
    Online Chat Support
    Customer Care
    Customer Service
    Email Support
    Social Media Management
    Customer Support
    Sales
    Phone Communication
    Email Communication
    Data Entry
  • $16 hourly
    • 5.0/5
    • (11 jobs)
    System Administration | L1/L2/L3 Support | Azure/O365 Administration | EUC | Service Desk | ITSM | Alert & Monitoring | SSMS | SSRS | ServiceNow | Intercom | Zoho | Zendesk ⚙️ Technical Support Experience With over 5 years of experience in technical support and customer support, I have honed my skills in providing top-notch help desk support and IT support. My roles and responsibilities Includes (but not been limited to): 🗣 Customer Communication: Consistently engaging with both internal and external customers to ensure their success and satisfaction. Actively following up with clients to resolve issues and provide updates via ☎️ phone, 📤 email, and 💬 chat. 🛠 Technical Troubleshooting: Extensive experience in technical troubleshooting of IIS, Linux, Oracle, Azure infrastructure, Windows services, scheduled tasks, internal applications, and other server-related problems. 🗄 SQL Query Writing: Regularly writing SQL queries to resolve application issues within the database. 🧑🏼‍💻 Collaboration: Working closely with Development and Operations teams to identify gaps and implement solutions that drive improvements in reliability, performance, and availability. 📢 Process Communication: Assisting with the communication of process changes, enhancements, and modifications to ensure all stakeholders are informed and aligned. ✅ Technical Issue Resolution: Guiding the resolution of technical issues by identifying root causes, resolving issues, and implementing long-term solutions. ❗️ High-Priority Support: Managing high-priority support tickets to ensure smooth business operations and address urgent issues promptly. ⛔️ Incident Management: Handling incident management to ensure that incidents are resolved efficiently and effectively to minimize impact on business operations. With over 2 years of hands-on experience in Microsoft Azure, I specialize in delivering scalable cloud solutions tailored to enhance operational efficiency and business agility. 🔴🔴🔴 As a Microsoft Certified Azure professional 🏆 I hold following certifications 🔴🔴🔴 🏅 AZ - 900 Microsoft Azure Fundamentals 🏅 DP - 900 Azure Data Fundamentals 🏅 SC - 900 Microsoft Security Fundamentals I bring expertise in cloud architecture, data platform solutions, and security compliance within the Azure ecosystem. My comprehensive skills in MS Azure include: 🔷 Azure Cloud Solutions: Designing and deploying scalable Azure architectures optimized for performance and cost-efficiency. 🔷 Data Platform Expertise: Implementing robust data solutions using Azure Data Services to unlock actionable insights and drive business growth. 🔷 Security and Compliance: Ensuring secure and compliant Azure environments using industry standards and best practices. 🔷 Disaster Recovery (DR): Designing and implementing disaster recovery strategies to minimize downtime and ensure business continuity. 🔷 Application Monitoring & Troubleshooting: Proactively monitoring Azure applications to optimize performance and resolve issues promptly. 🔷 Infrastructure as Code (IAC) Services: Automating Azure infrastructure deployment and management for increased efficiency and consistency. 🔷 Backup and Recovery: Implementing reliable backup solutions and recovery strategies to safeguard critical data and applications. 🔷 Alert and Monitoring: Creating time and event sensitive alert along with suitable workflow automation to mitigate the chance of a potential downtime. I am dedicated to delivering high-quality solutions that align with your business objectives, leveraging my technical proficiency and strategic insights in Azure technologies. 🎓 Education I hold a Bachelor's degree in Computer Sciences, which has provided me with a solid foundation in technical knowledge and problem-solving skills. 💡 Why Choose Me? I am dedicated to providing exceptional technical support and ensuring customer satisfaction. My strong technical background, combined with my Microsoft certifications and extensive experience in customer service, make me a valuable asset to any team. I am committed to continuous improvement and delivering high-quality solutions to meet the needs of my clients. Whether you need remote support, client support, technical assistance or want to transform your cloud strategy into success with Microsoft Azure. I am here to help 🤝 🙂
    Featured Skill Product Support
    Administrative Support
    Online Chat Support
    Email Support
    IT Support
    WordPress Development
    Microsoft Azure Administration
    Microsoft SQL Server Administration
    ServiceNow
    Microsoft IIS
    Azure DevOps
    Customer Support
    Helpdesk
    End User Technical Support
    Technical Support
  • $10 hourly
    • 5.0/5
    • (10 jobs)
    Hello, I’m Mustafa Masood. I'm a TOP Rated Amazon FBA expert, trainer & consultant by profession. I provide services of Product Listing, Amazon FBA, Amazon Sponsored Ads, Product Hunting & Sourcing, content writing for listings frontend & backend keywords having extensive experience in these areas for over 7 years. I have worked & provided my clients with outstanding services through the highest quality technology services of big value tailored through smart, innovative, and proactive approaches by endeavoring to offer the best solutions in order to acquire maximum satisfaction. I am a foreign graduate in Business Management & help Amazon sellers sell better. I have worked at Utopia Deals (Top 10 Seller on Amazon) and learned to source and rank products with FBA. Now I am working freelance to help more people sell on Amazon. A short list of services I provide: Product Hunting Product Idea & Recommendation Product Feasibility Product Sourcing Product Inspections Product Design & Development Product Packaging Design Product Listing Product Photography Amazon Sponsored Ads - AMS - Best Deals - Lightening Deals - Coupons & more Review Management & Feedback Handling Brand Registry Guidance EBC (Enhanced Brand Content) Dealing with account suspension Writing Plan of Action (for account or product suspension for amazon.com) Patent Research Gearing Up Your Business & Getting Your Game Up On Selling! Thank you!
    Featured Skill Product Support
    PPC Campaign Setup & Management
    eBay PPC
    Virtual Assistance
    Amazon Wholesale
    Amazon PPC
    Amazon Seller Central
    Amazon Listing
    Amazon Private Label
    Ecommerce Store Setup
    Amazon SEO
    Amazon FBA
    Amazon Listing Optimization
    Amazon Vendor Central
    Product Listings
  • $30 hourly
    • 5.0/5
    • (2 jobs)
    Overview: A good team worker with a friendly and approachable personality, willing to solve problems and seeking a supportive and dynamic working environment. Excellent interpersonal skills and a natural communicator, which makes it easy to interact with all types of people from different backgrounds. Team management skills as demonstrated by working with IDERA, a tech company based out of Houston, USA. Leadership Skills proved by being elected as the Team Lead (Renewals) while managing a team of 10 people. A reliable, trustworthy and hardworking individual, striving for a career in the Tech industry. Experience: With over 4 years of experience in the retention business. I have worked as a Team Lead (DevOps Renewals) while managing a team of 10 people for the past 4 years at a Tech company based in the United States. My daily tasks included ensuring smooth renewal operations, managing quarterly renewal inventory/targets, providing top notch support to clients all across the globe, coordination between off-shore teams and answering any client queries and addressing the issues in real time. I have a strong grip over several CRM's including SalesForce, Stripe, Zendesk, Chargify, Intercom, FastSpring and Google sheets. Education: Msc Mass Communication (2018-2020)
    Featured Skill Product Support
    Chargify
    Google Sheets
    Stripe
    Sales
    Cloud Management
    Cloud Computing
    Communications
    IT Support
    DevOps
    Customer Retention
    Customer Service
    Intercom
    HubSpot
    Zendesk
  • $20 hourly
    • 4.7/5
    • (7 jobs)
    Good Design, Generate Sales.! It's proven to add Professional product listing images and product infographics on Amazon can help in higher leads, conversions, increased traffic, & increased sales when used and design professionally. I'm working in the field of graphic designing, especially Amazon Designer for 7+ years with many loyal buyers. You can always get the high-quality product listing images and A+ Content EBC Images design by my services. My Expertise in: ✅ Amazon EBC or A+ Content Design. ✅ Amazon Product Listing Design ✅ Graphics Designer What you will get from my services: ✅ Professional product listing for AMAZON, EBAY, etc. ✅ Main Image (Attracts Customers to click the product) ✅ Eye-Catching Infographics Images (Gets the attraction of buyers) ✅ Amazing LIFE-STYLE images (Strengthens the Purchasing desire) ✅ Comparison Charts (Helps to differentiate from others) ✅ High-Quality Retouching Work (Standout more your product images) Why choose me? ✅ Quick Delivery ✅ Delivery time within 6 hours ✅ Discount on big orders ✅ 24/7 hours services ✅ 100% satisfaction guarantee. Feel free to contact me with further questions. I'm available 24/7 for your assistance and for custom orders.
    Featured Skill Product Support
    Image Editing
    Product Design
    Amazon
    Amazon Listing
    Amazon Listing Optimization
    Landing Page
    Graphic Design
    Adobe Photoshop
    Logo Design
    Label & Packaging Design
    Packaging Design
    Adobe Illustrator
    Brand Identity Design
    Infographic
  • $25 hourly
    • 5.0/5
    • (1 job)
    Are you seeking high-quality products from China at competitive prices, without the hassle of navigating complex sourcing processes? I am currently living in China and have over three years of experience in the China manufacturing and sourcing industry, providing end-to-end solutions that make product sourcing seamless, cost-effective, and reliable. From supplier identification to logistics management, I take the stress out of importing from China by ensuring you get the right products, at the right price, delivered on time. Whether you're sourcing electronics, apparel, consumer goods, or custom-manufactured items, my expertise in China’s supply chain will ensure that 𝕄𝕪 𝕂𝕖𝕪 𝕊𝕖𝕣𝕧𝕚𝕔𝕖𝕤: 1. 𝙎𝙪𝙥𝙥𝙡𝙞𝙚𝙧 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 & 𝙑𝙚𝙩𝙩𝙞𝙣𝙜: I identify and vet reliable suppliers based on your specific needs, ensuring they meet high-quality standards, have a strong track record, and can produce at scale. This includes thorough background checks, financial stability assessments, and evaluations of their manufacturing processes. 2. 𝙋𝙧𝙞𝙘𝙚 𝙉𝙚𝙜𝙤𝙩𝙞𝙖𝙩𝙞𝙤𝙣: With my deep understanding of Chinese business culture, I negotiate directly with suppliers to get you the most favorable pricing and terms. I leverage my network and experience to secure better deals without compromising quality. 3. 𝙁𝙖𝙘𝙩𝙤𝙧𝙮 𝘼𝙪𝙙𝙞𝙩𝙨 & 𝙄𝙣𝙨𝙥𝙚𝙘𝙩𝙞𝙤𝙣𝙨: I conduct on-site factory audits and inspections to ensure your products are being manufactured under the required conditions. This helps avoid risks related to product defects, ensuring that you receive goods that meet your exact specifications. 4. 𝙌𝙪𝙖𝙡𝙞𝙩𝙮 𝘾𝙤𝙣𝙩𝙧𝙤𝙡: I implement stringent quality control processes, including pre-production checks, in-production monitoring, and final quality inspections. My goal is to reduce the likelihood of defective products and to maintain consistent quality throughout the production process. 5. 𝙇𝙤𝙜𝙞𝙨𝙩𝙞𝙘𝙨 & 𝙎𝙝𝙞𝙥𝙥𝙞𝙣𝙜 𝘾𝙤𝙤𝙧𝙙𝙞𝙣𝙖𝙩𝙞𝙤𝙣: I handle all logistics, including organizing cost-effective shipping, managing documentation, and coordinating with freight forwarders. I ensure your products are delivered on time and in compliance with international shipping regulations. 6. 𝙄𝙢𝙥𝙤𝙧𝙩/𝙀𝙭𝙥𝙤𝙧𝙩 𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣: I assist with managing all import/export documentation, including customs clearance, tariff classifications, and legal compliance. My expertise ensures that your products pass through customs smoothly, avoiding costly delays or fines. 7. 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙎𝙖𝙢𝙥𝙡𝙞𝙣𝙜 & 𝙋𝙧𝙤𝙩𝙤𝙩𝙮𝙥𝙚𝙨: I help arrange product samples and prototypes before mass production. This ensures that any adjustments to design, materials, or specifications can be made early, preventing issues during the full-scale production phase. 8. 𝙊𝙧𝙙𝙚𝙧 𝙈𝙤𝙣𝙞𝙩𝙤𝙧𝙞𝙣𝙜 & 𝙋𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙤𝙣 𝙏𝙞𝙢𝙚𝙡𝙞𝙣𝙚𝙨: I closely monitor production schedules and communicate with suppliers to keep your order on track. Timely follow-ups help avoid delays and keep your supply chain moving efficiently. 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐈 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐈𝐧: 𝙀𝙡𝙚𝙘𝙩𝙧𝙤𝙣𝙞𝙘𝙨 & 𝙂𝙖𝙙𝙜𝙚𝙩𝙨: Sourcing high-quality electronic components, gadgets, and consumer electronics. 𝘼𝙥𝙥𝙖𝙧𝙚𝙡 & 𝙏𝙚𝙭𝙩𝙞𝙡𝙚𝙨: Sourcing clothing, fabrics, and fashion accessories with attention to material quality and craftsmanship. 𝙃𝙤𝙢𝙚 & 𝙆𝙞𝙩𝙘𝙝𝙚𝙣 𝙋𝙧𝙤𝙙𝙪𝙘𝙩𝙨: Sourcing home décor, kitchenware, and furniture that meet international standards. 𝘽𝙚𝙖𝙪𝙩𝙮 & 𝙋𝙚𝙧𝙨𝙤𝙣𝙖𝙡 𝘾𝙖𝙧𝙚: Finding trusted manufacturers of cosmetics, skincare products, and beauty tools. 𝘾𝙪𝙨𝙩𝙤𝙢 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙈𝙖𝙣𝙪𝙛𝙖𝙘𝙩𝙪𝙧𝙞𝙣𝙜: Sourcing custom-made products based on client designs, including bespoke packaging and branding. Ｗｈｙ Ｗｏｒｋ ｗｉｔｈ Ｍｅ？ ✔Fluent in Mandarin & English: My language skills ensure clear communication with Chinese suppliers and factories, preventing misunderstandings and speeding up negotiations. ✔Extensive Network of Trusted Suppliers: Over the years, I’ve developed a strong network of reliable and vetted suppliers, which allows me to provide competitive pricing and better lead times. ✔Tailored Solutions for E-commerce Sellers: Whether you’re an Amazon, Shopify, eBay, or Etsy seller, I understand the unique requirements for selling online and will source products that meet marketplace standards. ✔Focus on Quality Control: My priority is to ensure that you receive top-quality products. I maintain strict oversight throughout production to minimize issues with product defects or shipping delays. ✔Supply Chain Optimization: From supplier identification to the final delivery, I offer a comprehensive approach that ensures every step of the sourcing process is optimized for efficiency and cost-effectiveness. Ready to Grow Your Business? Let’s discuss how I can help you source the right products, save on costs, and optimize your supply chain. I’m available for long-term sourcing partnerships
    Featured Skill Product Support
    Quality Audit
    Price & Quote Negotiation
    AliExpress
    1688.com
    Quality Assurance
    Quality Inspection
    Ecommerce Product Export
    Alibaba Sourcing
    Sourcing
    Chinese
    Client Management
    Business Development
    Alibaba
    Product Sourcing
  • $25 hourly
    • 4.8/5
    • (22 jobs)
    Do you want to know, that how I am managing multiple successful Brands with 6 & 7 figures turnovers on Amazon, Walmart, and eBay and leading a team of 80+ members from the front. E-commerce Development: E-Commerce can be rewarding if handled by the right team to produce results. 67% of the e-commerce stores fail within 14 months time period because of wrong strategy and lack of skills. ✅ What is our main direction? ✔ A-Z management of Amazon, Shopify, eBay, Etsy, Walmart, other e-commerce platforms, ✔ Product hunting, Product sourcing, Supply Chain, Inventory management ✔ Creation and Optimization of listing ✔ Enhancement of suppressed listings ✔ Product ranking on Amazon (PPC, Early review program, digital coupons) ✔ Brand Registries, A+ Content, ✔ Bookkeeping, ✅Models: ✔Private Label ✔Wholesale ✔Online Arbitrage ✔Dropshipping ✔Print On Demand (POD) ✔Digital Assets ✔Trade ✔Product Developments ✅ Why us? Our forte is to satisfy customers, industry-wide, and work towards greater satisfaction. We have experts pertaining to all leading platforms who are always eager to adapt according to changing technology requirements. Timely delivery and working within budget are two primary concerns that are considered while developing applications. We have been serving customers for the last 4 years and have delivered some of the most interesting projects and have been tagged by clients as their first priority work partner for eCommerce. ✅Contact me if you are looking for: - reliable partnership throughout the project - good communication skills - well-organized and effective - Results We are a diverse team of talented experts who have a strong commitment to what we do and a manner to solve problems with great proficiency. Feel free to reach out to get a free consultation, we would love to hear from you. Arslan J. Top Rate Plus Arslan J. Top-Rated Plus
    Featured Skill Product Support
    Ecommerce Development Consultation
    Amazon Advertising Console
    Alibaba Sourcing
    Amazon Seller Central
    Dropshipping
    ManyChat
    Amazon Listing Optimization
    Pay Per Click Advertising
    Amazon Listing
    Product Sourcing
    Amazon FBA
    Amazon PPC
  • $10 hourly
    • 5.0/5
    • (25 jobs)
    I'm an expert eCommerce Virtual Assistant. Product listing to Shopify, Woo-commerce, Magento, or any other shopping cart is my core expertise. Content entry on Wordpress or any other CMS with proper formatting and On-page SEO. I can upload products by creating CSV files. It's easy to add/edit/delete products, their variants, attributes, etc. I'm working as a product Lister since 2010. Extensive eCommerce experience in different categories. Shopify shows collections, so I can do proper tagging to products to display in their main or sub-collection pages. Also, promotions by using different discount tags, etc. I've added thousands of products to different clients e-shops. Now, I understand how to do time management. If we increase efficiency with accuracy, it leads to generate amazing results. Every businessman is looking to increase ROI. We can do it by utilizing all departments carefully. Experts can make it happen for any client. Experience helps not to repeat mistakes. I always take care of quality now. I prefer quality upon quantity. **How can I help you?** I'm a full-time product Lister. Commitment is everything for me. That's why I'm having electricity and internet backups. Initially, I faced some complains. That's why with experience I understand responsiveness is necessary to satisfy my clients. I usually remain online, that's why I'm reachable. My response time will not be more than an hour. Now, I double check the work before forwarding to the client. Because I hate mistakes. **About my Skills** I've added products and content with proper on-page SEO at many e-shops, blogs, and web portals. Proper formatting is necessary to increase conversion rate. Proper searchable appealing, call to action Title, Feature image, Description force the customer to purchase the product. I try to add meta-title, meta-desc, permalinks optimization, images with alt-text, proper h1, h2, h3 tags, bullets & paragraphs. Also, Adobe-photoshop skills helps me to display products images properly. Similarly, I can perform all these checks for article entry to any CMS like Wordpress. Internal links, External links, with Do-follow and No-follow tags. Categorization with proper product or post layout. Image background removal, cropping, or finding free stock images via Google. My research skills help to assist you in all e-shop/blog related admin & support tasks. Worked with Drop-shipping website to search targeted product, and adding to our portal with all the required changes. * G-suite (Google Docs, Google Sheet, etc.) * Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) * Collecting emails, contact input and contact information (Hubspot or any other CRM) * Social Media Management & Moderation (Buffer) * Order Fulfillment (Shopify, Magento, Woo-commerce) * Wordpress - Woocommerce CMS * Wix content management * Product listing to Amazon, eBay, Etsy, Wallmart, etc * Blog management * E-mail marketing by using Klavyio or any other e-mail marketing tool * Slack * Project management tools like Trello, Asana, etc I always pay attention to details. Try to think our of the box. Share my suggestions to meet the goals. I really look forward to working with you, thank you.
    Featured Skill Product Support
    WordPress
    Product Listings
    WooCommerce
    Time Management
    Shopify
    Ecommerce Order Fulfillment
    CMS Product Upload
    Product Catalog Setup & Optimization
    Accuracy Verification
    WordPress e-Commerce
    Product Data Management
    Inventory Management
    Ecommerce Support
    Microsoft Excel
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    Are you in need of a reliable and efficient virtual assistant with a strong technical background? With over 4 years of experience providing top-notch support to high-profile clients, I bring a unique blend of technical expertise and exceptional administrative skills. 🌟 A Top-Rated Freelancer ⭐⭐⭐⭐⭐ Five-Star Ratings ⏱️ Over 700 Hours of Productive Work 🏆 2+ Years of Expertise ⏳ Swift Response Within 30 Minutes ★ IT Support ★ Virtual Assistant ★Tech Support ★ IT Specialist ★ Wordpress ★ E-commerce I will support - Fast Communication with quality work - 24/7 online support including weekends. - Availability at your given timezone Thanks Nayel
    Featured Skill Product Support
    Tech & IT
    End User Technical Support
    Customer Support
    IT Asset Management
    Virtual Assistance
    IT Support
    WordPress e-Commerce
    WordPress Website
    Web Development Consultation
  • $20 hourly
    • 4.6/5
    • (1 job)
    As an accomplished ETL Application Support Engineer with years of hands-on experience in EDW operations, I am seeking a challenging role where I can leverage my expertise to contribute significantly. currently I am working as Senior EDW Support Engineer for a US client Beyond Inc (Previously known as Overstock.com). I am responsible for their data operations in GCP BigQuery. I have 2.3 years of experience working in Teradata, I was responsible for managing ETL operations for a Saudi Client Mobily (Telco). I have honed my skills in troubleshooting, batch monitoring, and fault handling within Teradata environments. My goal is to continue providing top-tier support, streamline operations, and drive efficiency, ultimately enhancing data processing and system performance for the organization I join. I am always looking for new challenges and opportunities to learn and grow in my field. If you are interested in connecting or learning more about my experience, please don't hesitate to reach out. Thanks, Hafiz Muhammad Zohaib
    Featured Skill Product Support
    Data Entry
    Linux
    Technical Support
    L-1 Visa
    Jira
    Atlassian Confluence
    System Monitoring
    Teradata
    IBM DataStage
    Incident Management
    Python
    SQL
  • $15 hourly
    • 0.0/5
    • (4 jobs)
    We offer completely customized website development services and can also add new features to your existing web portals. Our team is proficient in various technology stacks. It can provide assistance on any platform, whether it is related to Frontend: using Angular JS, React JS, or VueJS Backend: using .NET, MVC, Node, PHP, Python, or .NET Core Database: using MySQL, MS SQL, or NoSQL We ensure our services are tailored to your specific requirements and provide end-to-end solutions for all your web development needs. We are not dependent on any specific technology stack and can provide you with services on any platform. We are looking forward to hearing from you. Thanks.
    Featured Skill Product Support
    API Integration
    Software Consultation
    Technical Support
    Data Migration
    MySQL
    Database Management
    PHP
    AngularJS
    .NET Core
    Node.js
    JavaScript
    Back-End Development
    Web Development
  • $20 hourly
    • 4.9/5
    • (6 jobs)
    My responsibilities as an SDET (Software Development Engineer in Test) engineer are below: As a dedicated and detail-oriented Software Development Engineer in Test (SDET) with over 4 years of industrial experience, I specialize in developing and executing automated tests to ensure the quality and functionality of software applications. My expertise spans both manual and automated testing, with a strong focus on delivering high-quality, reliable software. Key Skills: - *Test Automation:* Proficient in designing and implementing automated test frameworks using Java, JavaScript, Selenium, TestNG, and Cucumber. - *Manual Testing:* Strong ability to perform thorough manual testing to identify defects, inconsistencies, and usability issues. - *Quality Assurance:* Deep understanding of QA methodologies, best practices, and tools. - *Continuous Integration:* Experience with CI/CD pipelines and tools like Jenkins to streamline testing processes. - *Collaboration:* Excellent communication and teamwork skills, working closely with developers, product managers, and other stakeholders to ensure high-quality deliverables. - *Problem-Solving:* Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues efficiently. Professional Experience: - *Automated Testing:* Developed and maintained robust automated test scripts to validate software functionality, performance, and security. - *Manual Testing:* Executed detailed manual tests to ensure comprehensive coverage of test cases, identifying and documenting bugs effectively. - *Regression Testing:* Conducted thorough regression testing to ensure new features and bug fixes did not introduce new issues. - *Bug Reporting:* Documented and tracked defects, providing detailed bug reports and working with development teams to resolve issues promptly. - *Test Plans and Cases:* Created and maintained detailed test plans, test cases, and test scripts based on project requirements and specifications. Tools and Technologies: - *Programming Languages:* Java, JavaScript - *Testing Frameworks:* Selenium, TestNG, Cucumber - *CI/CD Tools:* Jenkins - *Bug Tracking:* JIRA, Bugzilla - *Version Control:* Git My goal is to leverage my skills and experience to contribute to the success of software projects by ensuring the highest standards of quality and reliability. I am passionate about continuous learning and staying updated with the latest industry trends and technologies to continually enhance my testing capabilities. Feel free to customize this overview further to better match your personal experience and career objectives.
    Featured Skill Product Support
    Jira
    Error Detection
    Software QA
    WordPress e-Commerce
    Database Management
    MySQL Programming
    Quality Assurance
    Web Testing
    Bug Tracking & Reports
    Test Case Design
    Bugzilla
    QA Testing
    Shopify
  • $12 hourly
    • 0.0/5
    • (2 jobs)
    Hi, My name is Jamal Ahmed. I have helped multiple multinational Bands on launching on Amazon, Walmart, eBay, Etsy and other e-commerce market places. My aim is to provide 100% effective quality work and maintaining an outstanding long-term working relationship with my valuable customers.. My main expertise are; 1. Account setup 2. Product\brand launch & rank 3. Category ungating 4. Amazon PPC campaign creation and optimization 5. Amazon attribution 6. Market analysis and competitor analysis 7. Listing creation, listing optimization frontend and backend 8. Product ranking using authentic and original way defined by amazon 9. Amazon account health management 10. Amazon customer support & case management 11. Inventory management 12. Amazon brand and services 13. Brand registration 14. Amazon storefront creation Tools 1. Helium 10. 2. Jungle Scout 3. Merchant Words 4. Viral Launch My work with long-term clients has given me the experience to not only build, but effectively manage and improve campaigns to perform better over time. My hybrid approach of hands-on management paired with technology will give you peace of mind to be as hands off as you need to be with your Amazon advertising, so you can focus on the pieces of your business only you can manage. I will take control of the things I do best and will bring you in on the conversation often so you never have to wonder how your ad dollars are being spent, or why your investment is worth it. Languages: 1. English (Conversational) 2. Urdu (Native)
    Featured Skill Product Support
    Campaign Optimization
    Amazon Webstore
    Product Listings
    Product Listing Ad
    Marketing Strategy
    Campaign Management
    Product Research
    Amazon FBA
    Amazon PPC
    Amazon Listing Optimization
    Sales Strategy
    Microsoft Excel
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    I am a tech engineer specializing in Microsoft technologies especially Active directory, exchange, Azure, identity and access management. I have personally designed, build and supported small to medium size orgs complete infrastructure including Active directory, exchange, file shares, ESXI, Azure Co pilot, sharepoint and networks including different vendors (Cisco, Huawei, Juniper) switches, routers and NGFWs.
    Featured Skill Product Support
    IT Service Management
    IT Infrastructure
    Customer Service
    Azure DevOps
    Single Sign-On
    Microsoft Exchange Online
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Customer Support
    IT Support
    Tech & IT
  • $13 hourly
    • 0.0/5
    • (1 job)
    Abe is a Customer Success and Relations guru who believes that customers' success is also a success to the business that serves them. Abe is passionate about creating impactful customer experiences, while fostering personal and professional growth. Abe specializes in Customer Success and Onboarding, and has brought immense value to his clients from SaaS and Insurance Industries Vastly experienced in all-things Customer Success, be it SaaS Project Management, Software Product Coordination and Support, Insurance support, or any other kind, Abe is your go-to guy for tackling high pressure situations and high-stakes work. Abe brings high emotional intelligence, an empathic approach, a fast learning model and a motivated mindset to the table. Abe is a Software Engineering graduate where he was known for his Problem Solving and his ability to implement creative and effective solutions. Being a struggling musician who will one day break through, and an avid outdoorsman who won't go on any urban recreational trips whatsoever, Abe has taught himself consistency, dedication and excellence.
    Featured Skill Product Support
    Insurance Agency Operations
    Customer Care
    Customer Satisfaction
    Customer Experience
    Customer Retention
    Customer Onboarding
    Customer Relationship Management
    SaaS
    Virtual Assistance
    Liability Insurance
    Vehicle Insurance
    Property Insurance
    Technical Support
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I'm Jahanzaib — a customer support and virtual operations expert with 7+ years of proven experience in Customer Relationship Management, product support, virtual assistance, and team leadership. I specialize in: ✅ Virtual Assistance & Administrative Support ✅ Team Leadership and Operations Management ✅ Customer Support (Zendesk, Zoho, Email/Chat support) ✅ Pre-launch Software QA & Feedback ✅ Report Generation, Invoicing, Data Entry & Payroll processing. Highly organized, detail-oriented, and easy to work with. I’ve led support teams, handled thousands of customer queries, managed CRM systems like Zendesk and Zoho, and helped businesses improve satisfaction ratings and streamline their operations. As a Dedicated Resource, I am also available for ongoing, long-term roles, working closely with clients as a reliable extension of their team. I bring a strong focus on problem-solving and accurate communication. “If you need a leader who blends human-centric service with tech-powered efficiency, Let’s connect and build something great together! — I’m ready to help your team reduce churn, scale operations, or launch products seamlessly.
    Featured Skill Product Support
    Internal Reporting
    Google Docs
    Microsoft Office
    Invoicing
    Team Management
    Problem Solving
    Customer Support
    Zendesk
    Zoho CRM
    Sales
    Business Operations
    Virtual Assistance
    Administrative Support
    Customer Service
  • $30 hourly
    • 0.0/5
    • (1 job)
    I am an experienced S/4, ECC, Oracle EBS, Fusion, SAP Business One, Odoo, Creatio, Functional Lead & Project Manager with expertise in leading implementations and providing post-go-live support. I specialize in training end users, customizing workflows, creating alerts, and executing process re-engineering to improve system efficiency. I also manage master data governance, period closing activities, user groups, authorizations, and advanced scenario configurations or query reporting. I would love to discuss how I can support your project and deliver tailored solutions to streamline your business operations.
    Featured Skill Product Support
    Desktop & Laptop Support
    Team Management
    Incident Management
    Product Onboarding
    End User Technical Support
    Email Support
  • $25 hourly
    • 5.0/5
    • (6 jobs)
    Hello, ⭐️ My name is Saqlain. I'm here to help you on the RIGHT PATH TO SUCCESS with opening your brand-new Website or eCommerce Store. ✅ With over 4+ years of experience, I enjoy creating attractive websites, eye-catching WordPress Websites, and e-commerce stores! ⭐️ I have the knowledge and industry experience to build you an attractive Website and eCommerce store. I guarantee you a professional website. My main aim is to help you achieve your dream to escape 9-5! I am an expert in creating: ✅ Elementor Pro. ✅ Divi Builder. ✅ Visual Composer. ✅ WPBakery. ✅ PSD to HTML. ✅ PSD to WordPress. ✅ Woo-commerce. ✅ Any kind of WordPress Website. MY SERVICES: ✽ Install and Customize the theme. ✽ Responsive Layout Design. ✽ Import your Data. ✽ Link Social Media. ✽ Basic SEO. ✽ Website Indexing in Google. ✽ Contact Form. ✽ Fast Load Website. ✽ And Much More... ⭐️ If you still unsure, check out my portfolio. Allow my work to speak for itself! Let's get started.
    Featured Skill Product Support
    PSD to CMS
    Ecommerce Support
    All in One SEO
    WordPress
    WPLMS
    Divi
    LMS Plugin
    Ecommerce Website
    WordPress e-Commerce
    Elementor
    Layout Design
    Adobe Photoshop
    Graphic Design
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    🚀 I'm a skilled PHP Laravel developer with a passion for crafting efficient and robust web applications. With 7+ years of hands-on experience, I specialize in building scalable, feature-rich, and user-friendly web solutions. 💼 My expertise includes: - Laravel Framework: I'm proficient in leveraging Laravel's powerful features to develop custom web applications that meet your specific requirements. - PHP: I have a deep understanding of PHP and can create clean, maintainable code. - Frontend Technologies: I'm well-versed in frontend technologies like HTML5, CSS3, JavaScript, and React.js to provide seamless user experiences. - RESTful APIs: I can design and implement RESTful APIs for seamless integration with mobile apps or third-party services. Database Design: I excel in designing efficient database structures and optimizing queries for high performance. 💡 What sets me apart: - Problem Solver: I thrive on tackling complex challenges and finding innovative solutions. - Attention to Detail: I ensure pixel-perfect design and code quality. - Timely Delivery: I'm committed to meeting deadlines and delivering projects on time. - Communication: I believe in clear and open communication to keep you updated throughout the project. Let's collaborate to bring your web project to life! Whether it's creating a new website, enhancing an existing one, or optimizing your application, I'm ready to turn your vision into reality. Looking Forward to work with you Soon #fullstack #backend #frontend #programming #coding #developer #php #laravel #programmer #webdeveloper #html #css #bootstrap #react #nextjs #fullstackdeveloper #coder #jquery #ajax #restapis #restapidevelopment #phpdeveloper
    Featured Skill Product Support
    RESTful API
    React
    Elasticsearch
    System Deployment
    NodeJS Framework
    Twitter/X Bootstrap
    Database
    Architectural Diagram
    Amazon Elastic Beanstalk
    Payment Gateway Integration
    Git
    Laravel
    PHP
    Web Development
  • $3 hourly
    • 0.0/5
    • (0 jobs)
    I am Hamza, the founder of Callcomsolution, a business dedicated to revolutionizing communication solutions for businesses and individuals. At Callcomsolution, we specialize in delivering cutting-edge, reliable, efficient, and innovative services tailored to meet your unique needs. Our mission is to empower connectivity, streamline communication, and ensure exceptional customer satisfaction. Areas of Expertise: - Customer Support Services: Personalized assistance to enhance customer experiences. - Email Support: Professional and prompt email handling for efficient communication. - Live Chat Support: Real-time support to address customer queries instantly. - Inbound & Outbound Call Support: Seamless call handling to maintain strong customer relationships. - Cold Calling: Effective and persuasive outreach to build connections and drive conversions. - Real Estate Cold Calling: Targeted cold calling strategies to generate quality leads in the real estate sector. - Call Center Management: End-to-end solutions to optimize call centre operations. - Order Tracking and Processing: Accurate and timely management of customer orders. - WordPress Development: Building tailored, user-friendly websites to strengthen your online presence.
    Featured Skill Product Support
    Real Estate Cold Calling
    Property Management
    Project Management Support
    Administrative Support
    Online Chat Support
    Technical Support
    Ecommerce Support
    Customer Support
    Phone Support
    Email Support
    Customer Service
    Project Management
    Virtual Assistance
  • $15 hourly
    • 5.0/5
    • (1 job)
    Hi! I’m Junaid, a Customer Support and Technical Support Specialist with 4+ years of experience helping fast-growing companies deliver exceptional service, including working with fintech leader Revolut. I specialize in providing seamless support across email, chat, and ticketing systems, with expertise in: Account setup, onboarding, KYC verification, and transaction monitoring Tier 2 technical support, fraud prevention, and complex case resolution Knowledge base creation and improvement CSAT improvement and response time optimization I’m highly skilled with tools like Zendesk, Salesforce, HubSpot, JIRA, Intercom, and Confluence, and I pride myself on balancing accuracy, empathy, and efficiency in every interaction. Clients value my ability to reduce customer churn, boost CSAT scores, and optimize support operations — all while treating customers with genuine care and professionalism. If you're looking for a reliable, tech-savvy support pro who treats your users like gold and strengthens your brand’s reputation, let’s connect!
    Featured Skill Product Support
    Customer Satisfaction
    Answered Ticket
    Email Support
    Customer Service
    Product Knowledge
    Online Chat Support
    Customer Relationship Management
    CRM Software
    KPI Metric Development
    Regulatory Compliance
    Jira
    Zendesk
    Customer Onboarding
    Customer Support
  • $7 hourly
    • 5.0/5
    • (25 jobs)
    𝐀𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐭𝐨 𝐒𝐭𝐚𝐫𝐭 𝐈𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞𝐥𝐲 - Proficient in English - 💻2X Monitor Work-Station - - - - - - - - - - - 30mb Internet Fiber-line - - - - - - - - - - - 📸Snapshot: Trailblazing freelancer a young, vibrant Pakistani professional man. Your rockstar customer support , Your ultimate eCommerce admin, your data entry person, lead generation expert, & top appointment setter, bookkeeping, social media manager all rolled into one. I'm committed to making every interaction positive.
    Featured Skill Product Support
    Jira
    PDF Conversion
    Property Management
    Virtual Assistance
    Scheduling
    Order Tracking
    Administrative Support
    WordPress
    Answered Ticket
    Customer Support
    Technical Support
    Email Support
    Product Listings
    Data Entry
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I support business owners, SaaS teams, and entrepreneurs by providing reliable virtual assistance, customer support, and data-driven solutions that keep operations running smoothly. With 3+ years of experience in technical and product support, Tier I & II troubleshooting, and digital project coordination, I bring both structure and problem-solving to your team. I also offer data analysis, business development, web management, and customer service via chat, email, and phone. What I can help you with: ✓ Virtual & Executive Assistance ✓ Email, Chat & Phone Support ✓ Tier I & II Technical/Product Support ✓ Customer Success & Retention ✓ Data Analysis & Visualization (Excel, Python, SQL, Power BI) ✓ Project & Task Management ✓ Website Design & Maintenance (WordPress, HTML/CSS) ✓ Social Media Scheduling & Engagement ✓ Research, Reporting & Data Entry ✓ Onboarding & Training Support ✓ CRM Support & Ticketing Systems ✓ Documentation, SOPs & Process Improvements Tools I Use: Salesforce, Zendesk, Genesys Cloud, HubSpot, JustCall, RingCentral, Google Suite, Microsoft Office & Teams, Slack, Zoom, Asana, ClickUp, Trello, Bitrix24, Calendly, TeamViewer, AnyDesk, Meta, WordPress, Excel, SQL, Python, Power BI, Canva I’m organized, flexible, and focused on helping your business grow with less stress and more efficiency. Let’s get started—I’m ready to support your team and take tasks off your plate.
    Featured Skill Product Support
    Appointment Setting
    Business Management
    End User Technical Support
    Product Strategy
    Salesforce
    Training & Development
    Data Analysis
    Project Management
    Administrative Support
    Phone Support
    Online Chat Support
    Email Support
    Technical Support
    Virtual Assistance
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    I specialize in customer support, technical support, and e-commerce solutions. With experience in managing Shopify stores, troubleshooting technical issues, and using tools like Zendesk and Gorgias, I make sure your customers get the help they need—quickly and professionally. Whether it's answering emails, chatting, or handling calls, my goal is to make every interaction smooth and positive. Let me handle your customer support so you can focus on growing your business!
    Featured Skill Product Support
    Gorgias
    Customer Retention
    Help Desk Software
    Ticketing System
    CRM Software
    Social Media Management
    Order Management
    Problem Solving
    Troubleshooting
    Email Support
    Zendesk
    Shopify
    Technical Support
    Customer Support
  • $8 hourly
    • 0.0/5
    • (2 jobs)
    Hey, I welcome you! You might be worried about your customers' satisfaction. You may be looking for someone who can deal with your customers the way you want. You would be worried about growth and retaining your clients. Well, you have come to the right place. I am all about customer support. Let me tell you how! I have been in Customer Support & Virtual Assistance for half a decade now. I've resolved almost 30,000+ tickets/issues in my tenure. I bring the smartness, dedication and capability to meet all your needs. I've navigated the business landscapes of the US, UK, UAE, Middle East, and Europe, conquering Email, chat & phone support. I specialize in B2C, B2B, SAAS, ERP, CRM, B2B, CXM, CBS, CSM, RPA, and L1/T1 services. Your global go-to expert—let's elevate your business together! I have the capability to adapt to any domain. I've got you covered with: ✓ Expert Customer Support ✓ Ticket Management ✓ Phone Support ✓ Conflict Resolution ✓ Email Support ✓ Virtual Assistance ✓ Live Chatting ✓ 24/7 Availability ✓ Customer Care My Knacks: I am familiar and have used many ticketing platforms like Zohodesk, Bitrix, Purechat, infloww, gorgias, zendesk, freshdesk, hubspot, Help Scout, Kayako, SupportBee, LiveAgent, Freshservice, ServiceNowTeamSupport, ConnectWise Manage, HappyFox, Groove, OsTicket, Desk.com, SolarWinds Service Desk. I am familiar with and have a knack for using many CRMs and software, including Slack, Outlook, OpenPhone, RingCentral, Microsoft Suite, Teams, Google Meet, Zoom, AnyDesk, TeamViewer, QuickAssist, HubSpot, Salesforce, Trello, Asana, Monday.com, Basecamp, Intercom, Pipedrive, Zoho CRM, Freshdesk, Freshservice, Jira, Zendesk, ClickUp, Microsoft Dynamics 365. I am also using many famous AI tools and familiar with, including ChatGPT, Claude, Perplexity, Monica, ChatGPT Plus, Sora, Jasper, Copy.ai, Writesonic, ChatSonic, Quillbot, Grammarly, Gemini, Copilot, GrokXAi ete. I have worked in many industries particularly education, IT industry, automotive, digital marketing, health, technology, finance, e-commerce, telecommunications, and consulting. I can also work as a customer service in Community Management & Tagging, Customer Service & Tech Support, Web & Mobile Design, Web Development, Product Management & Scrum, ERP/CRM Software, Virtual Assistance, Project Management, Digital Marketing, and Marketing, PR & Brand Strategy. The skills I have built are Empathetic Communication, Active Listening, Problem Solving, Time Management, Multitasking, Tolerance, Adaptability, Tech Savviness, Defusing Situations, B2B/B2C Communication, Conflict Resolution, Customer Relationship Management (CRM), Attention to Detail, Product Knowledge, Customer Retention, Issue Resolution, Emotional Intelligence, Customer Feedback Management, Cross-functional Collaboration, Customer Onboarding, Process Improvement, Data Analysis, and Client Engagement. I'm here to be your business sidekick in this crazy market world. And guess what? I'm the kind who can be flexible on a lot of things, but when it comes to serving you, top-notch quality is my bottom line. Count on me for real, simple help!
    Featured Skill Product Support
    Customer Retention
    Customer Service
    Customer Care
    Inbound Inquiry
    Order Tracking
    Email Communication
    Ticketing System
    Customer Satisfaction
    Ecommerce Support
    Customer Relationship Management
    Online Chat Support
    Email Support
    Phone Support
    Customer Support
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I'm a passionate and skilled professional specializing in customer support and success management. With years of experience, I've honed my ability to provide exceptional service and build lasting relationships with clients. My expertise includes: Customer Support: I excel at addressing customer needs, resolving issues efficiently, and ensuring satisfaction. My approach is always empathetic and solutions-focused. Customer Success Management: I understand the importance of customer retention and success. I employ strategic methods to enhance customer experiences, fostering loyalty and business growth. Jira Service Management & Zendesk: Proficient in these platforms, I manage tickets and requests seamlessly, ensuring organized and effective resolution of customer queries. Microsoft Excel & QuickBooks: My skills in Excel and QuickBooks enable me to handle complex data management, bookkeeping, and financial record maintenance with accuracy and efficiency. Human Resource Management & HRMS: I am well-versed in various HRMS platforms, which aids in efficient human resource management, from recruitment to employee retention. Talent Acquisition: With a keen eye for talent, I streamline the recruitment process, ensuring the right fit for each role, contributing to the overall growth of the organization. Whether it's through meticulous bookkeeping, efficient customer service, or strategic HR management, my goal is to add value to your business. I am here to provide comprehensive support, allowing you to focus on core business activities while I handle the administrative and customer-oriented tasks. Let's work together to achieve your business goals!
    Featured Skill Product Support
    Ecommerce Support
    Project Management Support
    Online Chat Support
    Administrative Support
    Customer Support
    Phone Support
    Email Support
    Management Skills
    Tech & IT
    Jira
    Business Management
    Technical Support
    Customer Service
    Phone Communication
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