Upwork home
Sign up
Secondary

Hire the best Product Support professionals

Check out Product Support professionals with the skills you need for your next job.
Hire freelancers
Clients rate Product Support professionals
Rating is 4.8 out of 5.
4.8/5
based on 148 client reviews
  • $15 hourly
    • 4.7/5
    • (77 jobs)
    I am Vibhor, a top-rated plus Upwork freelancer with ten years of expertise in technical support and customer support. I have had the privilege of working with Fortune 500 companies in diverse sectors such as banking, healthcare, cryptocurrency, real estate, mobile app stores, and Ad monetization within the information technology domain. My technical and functional proficiency extends to SQL, databases, Linux, Informatica, Tableau, and Power BI. Currently, I am actively upgrading my skills to include AWS technologies, ensuring I stay at the forefront of industry advancements. As a detail-oriented and dedicated freelancer, I specialize in handling product and application support with a seamless blend of technical know-how and functional understanding. My commitment to excellence is reflected in my track record, and I bring a unique perspective to problem-solving, having worked across various domains. If you're seeking a professional with a wealth of experience, coupled with a passion for staying ahead in technology, I am here to contribute to the success of your project. Let's collaborate to achieve greatness together.
    Featured Skill Product Support
    Online Chat Support
    SaaS
    Email Support
    IT Support
    Ticketing System
    HubSpot
    Jira
    Intercom
    Zendesk
    Customer Support
    Helpdesk
    Technical Support
  • $110 hourly
    • 4.9/5
    • (29 jobs)
    Customers have been at the heart of my entire career, holding roles in Account Management, Customer Success, Technical Support, Support Engineering and Management. I am driven by the opportunity to use my 15+ years of customer facing experience and 10 years in SaaS roles to elevate customers, partners and teams in all life cycle phases through operational success. I enjoy meeting clients where they are, gaining a deep understanding of their needs and helping them achieve their goals through strategic and tactical efforts. Expertise in: -Support strategy, including rapid growth stage, B2B, distributed/remote teams. -Support operations including end-to-end hiring and onboarding, internal and external knowledge bases or documentation, process development (including cross-functional), product development lifecycle and release process, metrics tracking and dashboards. -Tactical support including Tier 1, 2 or 3 ticket responses, in addition to seasonal, holiday and after-hours coverage.
    Featured Skill Product Support
    People Management
    Help Scout
    Startup Consulting
    Project Management
    Product Onboarding
    Knowledge Management
    Documentation
    Startup Company
    Ticketing System
    Performance Management
    User Experience Strategy
    Intercom
    Helpdesk
    Customer Experience
    Business Operations
    Business Planning & Strategy
    Zendesk
  • $40 hourly
    • 5.0/5
    • (8 jobs)
    Hi, I’m Anne—your behind-the-scenes problem-solver, workflow optimizer, and customer experience enhancer. I don’t just fix issues—I make sure they don’t happen in the first place. My goal? To help you streamline processes, delight customers, and ultimately grow your business. With over five years of experience helping SaaS companies and startups optimize their support systems, troubleshoot complex technical issues, and create seamless customer experiences. But I’m not just another freelancer—I’m a strategic partner invested in your success. My approach goes beyond fixing problems; I build solutions that reduce friction, increase customer satisfaction, and improve retention. Because at the end of the day, happy customers mean a thriving business. Tech Support That Eliminates Frustration & Keeps Customers Happy ✔ Expert Troubleshooting – I diagnose and resolve technical issues efficiently, whether it’s a misbehaving API, a stubborn third-party integration, or a platform glitch that’s causing chaos. ✔ Proactive Problem Prevention – I don’t just fix problems—I find patterns, analyze recurring issues, and optimize workflows to prevent them from happening again. ✔ Multi-Platform Expertise – I work across a range of tools, including Zendesk, Helpscout, Twilio, and Jira, ensuring your support stack is fully optimized and functioning at peak efficiency. AI-Powered Automation to Supercharge Your Support System AI and automation aren’t just buzzwords—they’re game-changers for businesses looking to scale efficiently without sacrificing customer experience. I help integrate AI-driven automation into your existing tools, reducing repetitive tasks and enhancing response times. ✔ AI Chatbots & Automated Ticket Routing – Using AI-powered solutions in Zendesk, HubSpot, and other CRMs, I help automate repetitive inquiries, so your team can focus on higher-value conversations. ✔ AI-Driven Customer Insights – I set up AI analytics tools that monitor customer interactions, providing actionable insights to improve your support strategy. ✔ Intelligent Workflows – By leveraging AI-based automations, I streamline internal processes, ensuring faster ticket resolution and more personalized customer interactions. 🚀 Impact on Your Business: Faster response times, reduced operational costs, and improved customer satisfaction. Customer Support That Turns Users Into Brand Advocates ✔ Multi-Channel Support – Whether it’s email, chat, or phone, I ensure prompt and effective communication that resolves issues without frustrating back-and-forths. ✔ Onboarding & Training – I help new customers get the most out of your product with step-by-step onboarding and interactive training sessions. ✔ Community Engagement – If you have an online community, I help foster engagement, answer questions, and ensure members feel supported. Processes That Work—So You Don’t Have To ✔ Workflow Optimization – I analyze your support processes and refine them to be faster, smoother, and more scalable. ✔ Automation Setup – Using tools like Zapier, I automate repetitive tasks, ticket routing, and customer follow-ups. ✔ Quality Assurance & Testing – I help prevent customer-impacting issues by testing systems, catching bugs early, and ensuring documentation is always up to date. Documentation That Saves Time (And Headaches) ✔ User Guides & FAQs – I write step-by-step guides that help customers navigate your product effortlessly. ✔ Internal SOPs – I create internal documentation to standardize processes and improve efficiency across teams. ✔ API & Technical Docs – For SaaS companies, I specialize in writing developer-friendly API documentation that simplifies integrations. Why Work With Me? ✔ Proactive, Not Just Reactive – I don’t just solve problems; I prevent them by optimizing processes and eliminating inefficiencies. ✔ Tech-Savvy & Business-Minded – With a background in both business administration and software engineering, I understand both customer experience and the technical side of support. ✔ Excellent Communicator – I bridge the gap between technical teams and customers, ensuring clear, jargon-free communication that makes sense to everyone. ✔ Data-Driven Approach – I track key support metrics (response times, resolution rates, customer satisfaction scores) to ensure constant improvement. ✔ Results-Oriented – My goal is not just to support—it’s to help your business grow, retain more customers, and operate more efficiently. Let’s Work Together ✔ Whether you’re a startup needing to scale support or an established company looking to optimize customer experience, I’m here to help. Let’s create a support system that not only solves problems but prevents them, leading to happier customers, increased retention, and stronger business growth. ✔ Let’s talk! Send me a message, and let’s start making your support experience seamless and effective. 🚀
    Featured Skill Product Support
    AI Implementation
    AI Chatbot
    Technical Documentation Management
    End User Technical Support
    Technical Support
    Customer Support
    HTML
    Technical Documentation
    Documentation
    User Guide Writing
    Zapier
    Google Workspace
    Zendesk
    Technical Writing
  • $15 hourly
    • 5.0/5
    • (7 jobs)
    I've been in the Technical/Customer Support field for about 9 years. I make sure that you receive TOP TIER customer service. I've worked in different positions including Escalations Support, email and chat support, and technical customer service specialist. I can say that I am a well-rounded individual and I take pride in the work I do. Proven Experience with CRM tools such as Zendesk and Salesforce. Here are some traits and skills that you can expect: ✓ I am very professional ✓ I am a good listener ✓ I am very patient and polite ✓ I am very resourceful ✓ I am a positive person ✓ I am goal-oriented ✓ I am a very technical person ✓ I am always willing to learn If ever needed, I'd be delighted to assemble a team of top-tier professionals in the same industry, known for their exceptional customer service. I personally know these individuals and their expertise ensures your customers feel truly valued, leaving them with big smiles on their faces.
    Featured Skill Product Support
    Following Procedures
    Helpdesk
    Troubleshooting
    Customer Support Plugin
    Computer Skills
    Desktop Support
    Customer Service
    Microsoft Office
    Customer Support
    Technical Support
    Order Processing
    Online Chat Support
    Email Support
    Order Tracking
  • $80 hourly
    • 5.0/5
    • (15 jobs)
    I have 15+ years of experience in all aspects of learning and development. I've developed: curriculums, award-winning eLearning courses, leadership development programs, classroom courses, electronic performance support systems, and just about anything else in the learning space. I've managed the implementation of LMSs and have used several. I've facilitated leadership development classes, soft skills, and technical content. My experience is both domestic and international. Along the way, I've developed expert proficiency in MS Word, Excel, and PowerPoint (including VBA with both Word and Excel). I'm fluent with eLearning development programs: Articulate, Captivate, Camtasia, and others. I use media development applications: FCP, Audition, Photoshop, InDesign, and others for creating/editing the media used in eLearning projects. I'm currently expanding my xAPI skill set. I've built eLearning applications that use xAPI to write to a Learning Record Store (LRS). I've developed eLearning courses for: UnitedHealth Group, Morgan Stanley, Humana, Eli Lilly, Edwards Lifesciences, and many smaller companies. I studied with Michael Hammer and have his materials on process reengineering. I earned Six Sigma Yellow and Green belts and have experience with: Essential Facilitation, Manager Tools, Lominger Leadership Architect, and the CEO Accelerator program. I will travel whenever necessary, both domestically and internationally.
    Featured Skill Product Support
    Visual Basic for Applications
    Microsoft PowerPoint
    Tableau
    Microsoft Excel
    Microsoft Word
    Elearning
    Business Process Reengineering
    Adobe Creative Suite
    Microsoft Visio
    Leadership Development
    Workshop Facilitation
    Facilitation
    Articulate Storyline
    Adobe Captivate
    Instructional Design
  • $15 hourly
    • 4.9/5
    • (19 jobs)
    Hello! How are you? Thanks for checking out my profile! HIRE ME! You're looking at the perfect person that will surely fit the position you offer. I am trained and used to providing not just good customer service, but focusing and ensuring that the customer had a great experience! For me, one of the essentials of building your brand is through providing exceptional customer service. I'd love and will appreciate some time to talk to you! Have a great day!
    Featured Skill Product Support
    Canva
    Following Procedures
    CSS
    Customer Support
    Shopify
    Email Communication
    Technical Support
    Google Sheets
    HTML
    Online Chat Support
  • $75 hourly
    • 5.0/5
    • (16 jobs)
    Result driven, e-learning end- to-end- solution provider with distance learning experience, elearning Development and Learning Management System migration experience for client as well. Extremely responsive Articulate 360 [ Storyline 360, RISE 360] certified E-Learning Developer, Instructional designer, looking for a versatile consulting opportunity. Will bring new innovative ideas of curriculum design and delivery to your firm to accelerate growth, sales, training, and employee/customer satisfaction. Highly accomplished, Lean six-sigma certified, PMI trained, motivated, self-starter Distance/e-Learning Specialist and STEM mentor/educator with background in various leadership roles. Proven skills in designing & implementing online Higher Ed science courses from start to finish. Strong aptitude in coaching/advising K-12 and adult students using learning pedagogy. Migrated F2F corporate leadership transformational journeys to Onilne modular self paced LMS format. Go to person for leading teams through the process and journey of eLearning development and transformation. The needs of the market today are to take an existing course, be it in the education vertical or the corporate training vector and transfer the learning to a fun, interactive, effective, and impactful online format. The key to successfully migrating courses is to keep the end user in mind and custom design solutions for each client. I am a learning experiencer designer with expertise for ALL ages and all industry vectors. My academic and corporate background as well as my knowledge of instructional strategies for face to face as well as online learning helps create an optimal research based, fun learning environment for my clients and learners. Contact me for a free 30 minute exploration call and let's see if we can work together. See the client reviews to see why I am an Upwork Top Rated Plus five star rated consultant. You will only get the best work from me, as I am very careful about the projects I work on. Let's chat. Serious inquiries only please. Please find my full professional bio details on my LinkedIn page. I am a dedicated, professional who takes great pride in creating high quality content with a quick turn around time. Contact me and we can discuss your consulting needs and let me help create solutions for your organization.
    Featured Skill Product Support
    Scriptwriting
    Agile Project Management
    Elearning
    Distance Education
    Educational Technology
    Training Design
    Curriculum Design
    Training Online LMS
    Articulate Rise
    Articulate Storyline
    Leadership Training
    Organizational Development
    Higher Education
    Hybrid App Development
    Instructional Design
  • $50 hourly
    • 5.0/5
    • (10 jobs)
    10+ years creating learning that inspires action. My intuitive trainings show your audience (employees or clients) how to do something new. I don't just make content for the sake of it-- I make content that drives your business goals. I have worked for startups and Fortune 500 companies, so am familiar with catering content to unique needs and budgets. Business metrics I improved with learning: -sales leads -customer service scores -product adoption rates -customer inquiries -new process acceptance My areas of expertise: -Content strategy and design -Workshop/program development -Corporate politicking -Leadership development
    Featured Skill Product Support
    Strategy
    Career Coaching
    Curriculum Design
    Microlearning
    Organizational Design & Effectiveness
    Elearning Design
    Human Resources Strategy
    Learning Theory
    Employee Motivation
    Employee Training
    Elearning
    Articulate Storyline
    Course
    Organizational Development
    Instructional Design
  • $50 hourly
    • 4.9/5
    • (70 jobs)
    Hello! I'm an Expert-Vetted Freelancer (Awarded 2023) on Upwork, recognized among the top 1% for delivering exceptional online learning solutions. With 20 years of experience, I specialize in instructional design and online learning across industries. I manage projects from start to finish, focusing on learner-centered content that drives measurable results. My services include: Online Course Development: Transforming expertise into engaging courses, designing training programs, and creating curricula with assessments. LMS Administration: Managing platforms like Thinkific, TalentLMS, Learnworlds, and Moodle. Instructional Design & Storyboarding: Applying best practices for effective learning. Video Production: Producing educational videos and writing scripts. Content Research: Conducting in-depth research to support course material. Gamification: Integrating gamification to boost learner engagement. AI-Driven Tools: Leveraging Gen AI tools like Azure-OpenAI, ChatGPT, Gemini, Co-pilot, Synthesia, HeyGen, and Gamma to create innovative learning experiences. I am proficient in: • LMS Platforms: Thinkific, TalentLMS, Tovuti, Teachable, Moodle, SanaLabs, Learnworlds, Flowsparks • Authoring Tools: Articulate Storyline, Articulate Rise, Canva, PowerPoint, Prezi, After Effects and Adobe Premier Notable clients: Esteé Lauder, Colgate-Palmolive, Nestlé, Danone, Alcon, and Galderma. 🛎 I am committed to delivering high-quality, effective online learning solutions. Please don’t hesitate to contact for your questions PS 1: For larger projects, I provide a complimentary business plan to align expectations and ensure a seamless execution before the contract begins. PS 2: References available upon request. #InstructionalDesign #eLearning #OnlineLearning #LearningAndDevelopment #TrainingDevelopment #CurriculumDevelopment #CourseDesign #LearningExperienceDesign #AdultLearning #eLearningDevelopment #LMS #LearningManagementSystem #Thinkific #TalentLMS #Learnworlds #Moodle #Teachable #Tovuti #ArticulateStoryline #ArticulateRise #Canva #VideoProduction #eLearningAuthoring #TrainingMaterials #AssessmentDesign #Storyboarding #GenAI #AI #ArtificialIntelligence #AIinEducation #AIforLearning #ChatGPT #AzureOpenAI #Gemini #Copilot #Synthesia #HeyGen #Gamma #OnlineTraining #ProjectManagement #ClientSatisfaction #eLearningSolutions #eLearningExpert #ExperiencedDesigner #BlendedLearning #InClassLearning #Onboarding #Training
    Featured Skill Product Support
    Artificial Intelligence
    Articulate Storyline
    Articulate Rise
    Learning Management System
    Assessment Activity
    Elearning LMS Consulting
    Content Creation
    Curriculum Design
    Training Online LMS
    Training Materials
    Elearning Design
    Instructional Design
    Employee Onboarding
    Online Instruction
    Program Curriculum
  • $40 hourly
    • 5.0/5
    • (65 jobs)
    "...It was starting to end, after what seemed most of eternity to me. I attempted to wriggle my toes, succeeded. I was sprawled there in a hospital bed and my legs were done up in plaster casts, but they were still mine. I squeezed my eyes shut, and opened them, three times. The room grew steady. Where the hell was I?..." The Chronicles of Amber Roger Zelazny I'm sure that employers spend so much time reading profiles in their life that they could easily read a couple of great books instead. This is the beginning of the great one! I don't want to waste your time, so all you need to know: I'm excellent and experienced (9+ years, dozens of unique courses, thousands of trained staff) in creating online courses with Articulate Storyline software. I'm in with cool&challenging projects, still looking for a company or a group of creators for hard teamwork on the future of e-learning. ______________________________________________________________________ Need more information or have some free time? You're welcome: I started working in the eLearning industry more than 9 years ago as a freelancer. I was the main developer in the company with more than 20 thousand employees for over three years and these years I've devoted myself to Articulate software. At the same time, I was a freelancer in a big eLearning company and created dozens of courses for various subjects. I'm looking for an opportunity to share my thoughts, vision, imagination, creativity, and experience with people who need help with the realization of new ideas and new goals in eLearning. And I'm always ready for new challenges! How do I work: - Get to the point. To understand the purpose of the material and the desired goals. Here are your expectations that intersect with my capabilities. As usual, I try to surprise my clients. - If you already have all materials done by your designer (Photoshop, Illustrator, InDesign, PowerPoint templates) then I can focus on Storyline, where I'm very confident and experienced, to start creating a course with your storyboard (Balsamiq, Word, PowerPoint, etc.). - If you don't have a design let me create for you a template or general design of the project. - And of course, get the pleasure of work that I'm doing :) In my kitchen, I'm using: Articulate, Adobe, Camtasia, Sony, and other software. P.S. Unfortunately due to NDA I couldn't share most of the courses that were done but I'm still updating my portfolio, so come again to see more... Thank you for your attention! & Be flaw
    Featured Skill Product Support
    Training & Development
    Training Design
    Articulate
    Elearning
    Educational
    Content Writing
    Training Online LMS
    Articulate Storyline
    Articulate Rise
    Camtasia
    Adobe Illustrator
    Course
    Adobe Photoshop
    Instructional Design
  • $35 hourly
    • 5.0/5
    • (87 jobs)
    Do you want to streamline your business operations and boost revenue? I specialize in building custom sales funnels and automated workflows that save time and increase conversions. With a proven track record of delivering results for over 80+ clients and earning 5-star feedback, I’m here to help you optimize your business. ✅ What I Offer: ➡️ Custom Sales Funnels: High-converting funnels on GoHighLevel, ClickFunnels, Systeme.io, Kajabi, Kartra, and more. ➡️ Advanced Automations: Seamless workflows using Zapier and Make.com to reduce manual tasks. CRM & System Optimization: Full setup of domains, email services (A2P), and integrations to improve business efficiency. ➡️ Email & SMS Marketing: Targeted campaigns using MailChimp, ActiveCampaign, and other platforms. ➡️ Problem-Solving & Support: Fast, reliable troubleshooting and system enhancements to keep your operations running smoothly. 📈 Why Work With Me? ➡️ Expert Execution: From onboarding to implementation, I ensure your systems are tailored to your business needs. ➡️ Client-Centric Approach: I listen carefully to your goals and deliver personalized solutions. ➡️ Proven Results: Helped companies scale to $400K/month while maintaining a <10% churn rate. If you want automation that works and funnels that convert, I’m your go-to expert. 📩 Let’s take your business to the next level—message me today!
    Featured Skill Product Support
    Project Management
    CRM Automation
    CSS
    Elementor
    Kajabi
    HighLevel
    Sales Funnel Builder
    Landing Page
    ClickFunnels
    Sales Funnel
    Marketing Automation
    Email Automation
    ActiveCampaign
    Mailchimp
    Email Campaign Setup
  • $60 hourly
    • 5.0/5
    • (68 jobs)
    Extremely experienced with high-profile companies such as Adobe, TikTok, CISCO, HP, GitLab, Logitech, ExxonMobil and more! Invite me to bid on your corporate eLearning or training course for excellent content development in Storyline, Rise, Captivate, or PowerPoint, I produce effective eLearning and training content, from single stand-alone training modules to multiple modules in a training series. My niche is assisting company managers or in-house teams with overflow production, special projects, and enhanced production capabilities. I also provide fast and proficient conversion of courses from PowerPoint to SCORM. Production Services My production services include Instructional Design, Slide Graphic Design, SME Coordination, Content Creation, Script Writing, AI Voice Over, Quizzes, Knowledge Checks, and SCORM compliance for corporate Learning Management Systems (LMS). I also design and produce course collateral materials such as Instructor Guides, Student Guides, and Course Handouts. Course Experience My experience includes course development for software and hardware training, financial software, oncology, airport scanning, cloud services, start-ups, chip manufacturers, medical devices, workplace health and safety, Human Resources on-boarding, corporate campus safety, product launches, inside and outside sales, and certification training. I produced contract work for business, technology, automotive, industrial, construction, and manufacturing companies. Authoring Platforms Articulate Storyline ▪ Articulate Rise ▪ PowerPoint ▪ Adobe Captivate ▪ Articulate Studio 360 I am confident that my skills and experience make me a valuable addition to your team. Partial Client Listing ______________________________ Adobe • TikTok • GitLab • CISCO • Logitech • ExxonMobil • Hewlett-Packard • BASF • Genentech • JFrog • Fidelity National Title • Infineon Technologies • Jumpcloud • Simpson Strong-Tie • GeoStabilization International • Belden • Canfor • Softchoice • Oncology Nursing Society (ONS) • R.F. MacDonald Co. • OBR Oncology • Nashville Electric Service • Convoso • American Electric Power • Signode Industrial Group • Safety First • Renesas • AGC Electronics • Philips • Intel Capital • Direct Orthopedic Care (DOC) • Adaptec • Fujitsu Compound Semiconductor • Rapiscan • POWCert • ThoughtAudio • Silicon Graphics Inc. • Silicon Image • Corsair Memory • Fujitsu Softek • Catalytica • Hitachi Semiconductor • Catalyst Semiconductor • Cypress Semiconductor •
    Featured Skill Product Support
    Curriculum Design
    Curriculum Development
    Training
    Elearning
    Content Development
    Content Writing
    Adobe eLearning Suite
    Articulate Studio
    English
    Elearning Design
    Adobe Captivate
    Articulate Storyline
    Articulate Rise
    Course
    Instructional Design
  • $65 hourly
    • 5.0/5
    • (6 jobs)
    I am a creative and driven learning designer with expertise in instructional design and eLearning development. I'm dedicated to creating engaging and inclusive learning experiences that provide multiple entry points for learners to access, and master, new skills. With a strong background in classroom teaching, and adult learning principles I am adept at analyzing needs, designing learning solutions, and evaluating their effectiveness. I believe that high-quality learning design is a key to providing equitable access to the information and skills. Key Skills and Competencies: - Instructional Design Theories & Models: Proficient in ADDIE, SAM, Bloom's Taxonomy, and Universal Design for Learning (UDL) principles. - eLearning Development Tools: Articulate Storyline, Adobe Captivate, Camtasia, and LMS platforms such as Moodle and Blackboard. - Curriculum Development: Expertise in creating engaging course content, assessments, and learning activities that cater to various learning styles and modalities. - Project Management: Strong project management skills, ensuring timely delivery of high-quality educational materials within budget. - Collaboration & Consultation: Experienced in working closely with subject matter experts, stakeholders, and cross-functional teams to ensure the learning objectives align with organizational goals. - Culturally Competent Materials: Expert in designing inclusive and accessible learning materials that respect and reflect the diversity of learners. Skilled in incorporating cultural considerations into curriculum development to promote equity, understanding, and a global perspective in education. What kind of materials can I create? I've developed learning on everything from biology to soft skills/leadership, to coding. Feel free to reach out so I can help you create your next learning experience!
    Featured Skill Product Support
    Curriculum Development
    Course Creation
    Thinkific
    Science Tutoring
    Biology
    Canva
    Microsoft PowerPoint
    Scripting
    Elearning Multimedia
    Elearning Design
    Learning Management System
    Education
    Elearning
    Articulate Storyline
    Articulate Rise
  • $85 hourly
    • 5.0/5
    • (44 jobs)
    With over 14 years of experience in the learning and development field, I help my clients to avoid common sources of wasted time and resources by creating engaging learning strategies and experiences that drive measurable results. I have a proven track record of delivering successful projects for Inc 5000 and Fortune 500 companies, ivy-league universities, large non-profits, and government agencies. My areas of specialty include: • Designing strategic learning and development solutions: elearning, blended learning, instructor-led workshops, performance support tools, communities of practice, leadership development programs, employee career development programs, and more. •. L&D project management •. Team coaching & workshop facilitation • Workplace learning strategy •. Performance consulting What past clients are saying: "Tom is a brilliant learning specialist. Wouldn’t hesitate to recommend him and will be working with him ongoing." - Gonzalo Cardozo, Organizational Development Manager, VicSuper "Tom digs deeper to understand the root causes, creates experiences rather than modules and does not only talk about agility, but truly lives it. A true professional and a real pleasure to work with." - Anke Adams, Global Project Manager, Commercial Learning, Signify As reflected in my track record, I am committed to delivering engaging and valuable experiences for my clients with each and every project. Please get in touch to explore how I can help you make your next project the best one yet.
    Featured Skill Product Support
    Leadership Development
    Training Design
    Employee Training
    Human Resources Consulting
    Knowledge Management Solutions KMx
    Training & Development
    Human Resource Management
    Performance Management
    Continuous Improvement
    Organizational Behavior
    Articulate Storyline
    Employee Onboarding
    Organizational Development
    Instructional Design
  • $80 hourly
    • 5.0/5
    • (31 jobs)
    As an instructional designer, I am deeply passionate about transforming complex information into engaging, high-impact learning experiences. With a rich background spanning corporate, tech, nonprofit, and educational sectors, I bring a unique blend of creativity, strategy, and empathy to every project, client, and team. My expertise in curriculum development, scriptwriting, and storytelling allows me to shape content that is not just informative but also meaningful and digestible for diverse audiences, including K-12 learners. I’ve had the privilege and honor of working with a wide range of industries, from nonprofits and religious organizations to major corporations. A journey that has humbled me and strengthened my ability to communicate, collaborate, and adapt to different learning needs. In a world where we now have access to technology that enhances efficiency and evolves rapidly, I embrace change and continuously learn, ensuring that I can meet my clients’ needs with the best tools and methodologies available. More than just delivering results, my goal is to create learning experiences that truly connect and resonate with people by helping them engage with information in a way that fosters growth, learning, and success. If you’re looking for a partner, team member, or project manager who brings expertise, heart, and adaptability to learning design, let’s connect and create something impactful together.
    Featured Skill Product Support
    Curriculum Development
    Storyboarding
    Training & Development
    Multimedia Instruction
    Vyond
    2D Animation
    Elearning
    Video Editing & Production
    Elearning LMS Consulting
    Gamification
    Elearning Design
    Educational
    Adobe Captivate
    Articulate Storyline
    Workshop
  • $95 hourly
    • 5.0/5
    • (162 jobs)
    Jana Sosnowski holds Master of Science in educational psychology and instructional technology, She spent the past 14 years in education, primarily in the secondary classroom teaching English and journalism. Sosnowski has also worked as a curriculum and training writer for a math remediation program, several test preparation programs and pilot and flight attendant training for a major airline. A traditional instructional designer, she is trained in ADDIE and backward design. She can develop trainings ranging from HR and onboarding to technical guides and implementation. She is comfortable with the full scope of instructional design from storyboard to SME interview to content build. She is proficient in PowerPoint, iSpring, Camtasia and Articulate Rise. She has intermediate experience in Captivate and Articulate 360. She understands SCORM creation and has not met an LMS that she couldn't work with. Through professional experiences, she has hands-on experience with project management and is able to assist with course and content development from ideation to QA and completion. Over the past 15 years, she has developed a strong network of ID professionals can call pull together a team to assist with a project of any size. She earned a Bachelor of Arts in print journalism from the University of Southern California and will always consider her first love to be writing.
    Featured Skill Product Support
    Microsoft PowerPoint
    Technical Writing
    Project Management
    Curriculum Development
    Training
    Learning Management System
    Writing
    Elearning
    Educational Technology
    Training & Development
    Articulate Rise
    iSpring
    Employee Onboarding
    Instructional Design
    Compliance Training
  • $100 hourly
    • 5.0/5
    • (109 jobs)
    Hi! I'm a full-time freelancer and an all-around eLearning and design nerd. I have experience in all aspects of the development process, but I specialize in advanced Articulate 360 design, development, and programming. I use Adobe CC for Graphic Design and Video development/editing. I have served as lead project manager during the development of several elearning projects from beginning to end. I have years of experience working with storyboard developers, SMEs, professional VO experts, Quality Analysis teams, etc. I'm very customer service-oriented, and quite honestly, I'm very good at what I do. :) I'm also very easy to talk to and honest and upfront about what I can and can NOT do. So just shoot me an invite and we'll see if we're a good fit for each other. Happy hunting! -DG
    Featured Skill Product Support
    Job Aid
    Articulate Studio
    Video Design
    Elearning Design
    Articulate Storyline
    Training Presentation
    Articulate Rise
    Adobe eLearning Suite
    Adobe Creative Suite
    Camtasia
    Graphic Design
    Presentation Design
    Adobe After Effects
    Adobe Illustrator
  • $50 hourly
    • 4.9/5
    • (21 jobs)
    I have 20 years experience creating learning and interactive solutions for both large and small businesses. In addition I have a strong background in graphic design and multimedia development. I utilize theses skills across multiple software platforms to create unique and innovative learning solutions. I am always looking for projects to apply my skills and enjoy working with clients to produce great products.
    Featured Skill Product Support
    Articulate Rise
    Learning Management System
    Adobe Creative Cloud
    Instructional Design
    Adobe eLearning Suite
    Online Instruction
    Educational Technology
    Elearning
    Articulate Storyline
    Adobe Creative Suite
    Adobe Captivate
    Graphic Design
    Layout Design
    Adobe Photoshop
    Microsoft PowerPoint
  • $95 hourly
    • 5.0/5
    • (122 jobs)
    I am an Expert-vetted (top 1% on Upwork) eLearning professional with 20 years of educational technology experience. I designed, developed, and deployed hundreds of eLearning courses and oversaw the completion of hundreds more. I worked with K-12, higher ed, small businesses, and large enterprises to create technology solutions that address educational challenges. I am experienced in: - analysis of business goals to identify learning objectives - instructional design methods - subject matter expert interviewing and collaboration - eLearning development with a variety of tools - assessment writing - selecting and deploying LMS systems - communication standards (xAPI, SCORM, AICC). I specialize in selecting, implementing, and managing Learning Management Systems. Some of the platforms I've worked with before include: - Docebo - Absorb - Learnworlds - Talent LMS - Cornerstone - SuccessFactors - Moodle - Canvas I also design and create engaging, innovative online learning experiences. My preferred development tool is Articulate 360 (Storyline and Rise), but I do work with other applications (like Adobe Captivate, Vyond, and PowToon).
    Featured Skill Product Support
    Docebo
    Elearning Multimedia
    Elearning Design
    Elearning
    Absorb LMS
    TalentLMS
    Articulate
    Educational Technology
    Storyboarding
    Elearning LMS Consulting
    Instructional Design
    Curriculum Design
    Articulate Rise
    Articulate Storyline
    Learning Management System
  • $75 hourly
    • 4.9/5
    • (64 jobs)
    I am an "Expert-Vetted" professional – listed in the top 1% of Upwork freelancers with over 60+ completed jobs with 5-star reviews and a client base that loves me. An innovation consultant in the area of learning and development, I have helped my clients design courses that have high completion rates, great reviews, and happy learners who can retain the information longer. The best thing about working with me is that I can help you through the entire lifecycle of your course from figuring out the learner needs, creating an outline, content creation including scripts, and visual materials, and developing a strategy to sell your course. I am an innovation consultant within the area of learning and development. I can help you with the complete lifecycle of your learning development projects from brainstorming and outlines to setting up the LMS and launch. For the past 7 years, I have been running First Loop where I help clients solve problems through different innovation training and workshops. I have a master's in Innovation Management from KTH, one of the top technical universities in the world. I believe in the principles of working in loops of continuous improvements through hypothesis, experimentation, learning, and execution. One of my biggest strengths that my clients love me for is being a problem solver and always being there to help and provide assistance to them when needed and with whatever they need. I love working on new projects and making sure to see them to success. Communication is a key part of my relations with my clients and I love to make long-term working relations with my clients. Are you working on an interesting project or just need to brainstorm? Hit the message button and let's have a chat.
    Featured Skill Product Support
    Business Writing
    Training Online LMS
    Elearning Design
    Innovation Strategy
    Zoom Video Conferencing
    Training Design
    Technical Writing
    Learning Management System
    Workshop Facilitation
    Organizational Development
    Management Consulting
    Instructional Design
    Project Management
  • $40 hourly
    • 4.7/5
    • (25 jobs)
    I have 22 years of programming and eLearning experience at DGS Designs, having supported over 50 companies and agencies with a focus on Graphic Design, custom training, and interactive eLearning solutions. I bring a strong work ethic, self-management skills, and a proven ability to exceed both expectations and deadlines. I specialize in rapid eLearning development using Articulate Storyline 3 / 360, Adobe Captivate 2019, and Lectora Inspire. I also create visually compelling training videos and animations using AI-driven tools like Google Veo 3 and Runway ML, enabling clients to deliver cinematic, high-quality instructional content with accelerated production timelines. Specialties: • eLearning Course Development • Rapid eLearning Course Development • Custom eLearning • eLearning Course Production • Quiz and Assessment Development • AI Video Generation (Google Veo 3, Runway ML) • Graphic Design Services • Instructor-Led to eLearning Conversion • Animation and 3D Character Design Expert in Software: • Adobe Animate CC 2021 (Flash) • Adobe Illustrator CC 2024 • Adobe Photoshop CC 2024 • Adobe Captivate 2019 • Adobe Presenter 8.0 • Adobe Dreamweaver CC 2021 • Articulate Storyline 3 / 360 • Articulate Rise • Trivantis Lectora Inspire • GoAnimate / Vyond • Runway ML • Google Veo 3 Programming: • CSS • HTML / HTML5 • JavaScript • LMS/SCORM • XML • C# Video Editing: • AI-Generated Video Creation (Runway ML, Google Veo 3) • Green Screen Video • Camtasia Video Editing
    Featured Skill Product Support
    Adobe Creative Suite
    Multimedia Instruction
    Shareable Content Object Reference Model
    Adobe Captivate
    Articulate Storyline
    Elearning
    Lectora
    Articulate
    Articulate Presenter
    Adobe Flash
    Graphic Design
    Microsoft PowerPoint
    Adobe Illustrator
    Adobe Photoshop
  • $45 hourly
    • 4.2/5
    • (75 jobs)
    Top-Rated Plus eLearning Designer & Developer specializing in Articulate Storyline and Adobe Captivate. I create engaging, interactive courses that captivate learners and drive real-world results. With extensive experience in instructional design, multimedia development, and project management, I deliver high-quality solutions—on time and within budget. Advanced Authoring Tools: Skilled in Storyline, Captivate, Rise 360, and more. LMS Expertise: Familiar with SCORM/xAPI compliance and multiple LMS platforms. Collaborative Approach: Seamlessly partner with SMEs and stakeholders, ensuring the final product meets your learning goals and exceeds expectations. Proven Track Record: Successful history of delivering innovative eLearning solutions across diverse industries. Let’s team up to transform your training vision into an immersive learning experience that engages your audience and drives measurable growth. Contact me to get started!
    Featured Skill Product Support
    Explainer Video
    Articulate Storyline
    iSpring
    Whiteboard Animation
    Adobe Illustrator
    Adobe Captivate
    Elearning
    Training Presentation
    Instructional Design
    Gamification
  • $75 hourly
    • 5.0/5
    • (148 jobs)
    I am a highly experienced professional writer and editor, operating as a freelancer and independent contractor for most of my career. As an instructional designer and developer I have created award winning training materials in a wide variety of media, disciplines, and industries. I have also: provided copy editing services for a major textbook publisher; scripted more than 150 hours of instructional and documentary video; developed web content for a major insurance carrier; published a number of articles on training, performance, and instructional technology; ghost written major portions of several nonfiction books; edited doctoral dissertations and articles for peer-reviewed journals; written grant proposals and project proposals in compliance with government RFP requirements; and more. I was among the first female undergraduates to attend Yale, earning a B.A. with a double major in Drama and English in only three years. I also hold an M.A. in Corporate and Political Communications from Fairfield University and completed my doctoral coursework and certification in Instructional Technology at Columbia University.
    Featured Skill Product Support
    Website Builder
    Copy Editing
    Training & Development
    SEO Writing
    Writing
    Training Materials
    Creative Writing
    Website Content
    Academic Writing
    Instructional Design
    Program Curriculum
    Compliance Training
  • $10 hourly
    • 4.6/5
    • (8 jobs)
    • More than 14 years of experience in customer service and technical support. • Experience with WordPress, Zendesk, Intercom, Shopify, Rush Order, Teams, Salesforce, Odoo, Hubspot • Proficient in the English language both oral and written • Multitask-oriented, self-starter, enjoys a challenge and continually stay abreast of the latest advancements in Technology • Proficient in troubleshooting end-user application-related problems on the following platforms (Desktop: Windows, Mac; Mobile: iOS, Android, Windows Mobile; Web: All browser types) • Hands-on experience with desktop and server log analysis tools; e.g. g. Notepad++, Scratchpad • Excellent problem-solving skills and ability to navigate challenging situations in a professional manner • Trained support for client email troubleshooting like Outlook Express, Microsoft Outlook, Windows Mail, and webmail like Yahoo, MSN, etc. • Excellent organizational skills and ability to prioritize, manage, multi-task, and execute projects cross-functionally. • Self-starter with a proven track record of driving customer success and aligning complex customer solutions at the executive and department levels.
    Featured Skill Product Support
    Microsoft Excel
    Cold Calling
    Incident Management
    Customer Service
    Sales Management
    Customer Support
    Sales
    Technical Support
    Office Administration
    B2B Marketing
    Email Support
    Online Chat Support
  • $55 hourly
    • 5.0/5
    • (10 jobs)
    🌟 A seasoned Sr. Product Manager with 10 years of hands-on experience in various industries, with a strong focus on SaaS and B2B products. Proven track record working from startups to established enterprises, across sectors including manufacturing, e-commerce, real estate, telco, and more. 🌟 I specialize in outcome and data driven product management, with expertise in both tactical and strategic side of product management in all phases of product development - from ideation, execution to post launch. 🌟 Key Areas: Product Management (Strategy & Operations), Project Management / Product Ownership (Tactical), Business Analysis. Some of the highlighted skills are: Product Strategy, Product Roadmap, Product Ops, Prioritization and Backlog Management, Agile, Business Analysis and Research. 🌟 I've led many products in different phases, and committed to surpassing customer and market needs while meeting business objectives with data-driven decisions. I excel in creating collaborative synergy across all stakeholder levels, including marketing, sales, customer support, customer success, and design and development teams. ✅ Product Manager • Product Strategy & Roadmap • Growth Strategy • Data Analysis, Bottlenecks and Troubleshooting • Agile Methodologies (Scrum, Kanban, Scaled Agile) • Market Research, Competitive Analysis, Benchmarking • Prioritization, Backlog Management & Optimization • MVP / MMF / MMP Strategy & Design • Product Prototyping, Wireframes, Conceptualization • Business Process Optimization • Productization, Product Operations & Execution ✅ Project Manager / Product Owner • Project Scoping and Scheduling • Sprint Planning, Refinement and Release Management • Product Features | User Stories • Documentation (PRD; BRD, Release, In-app help) • Delivery Management ✅ Business Analyst • Business Process Optimization • Planning, Requirement Gathering and Elicitation, Analysis, Design • Data Analysis | Insights 💻 Tools & Technology: • MS Office, G-Suite • Atlassian (Jira, Confluence), Clickup • Roadmunk, Aha! • Lucidchart, Visio, Miro, Figma, Canva • GA, Firebase, Insider, Hotjar, Amplitude • SQL, Dashboard Tools • Slack, MS Teams, Discord • Chatgpt ✅ Domains: B2B • B2C • SaaS | Web • Mobile • Product / Listing based platforms • Dealer, Supplier, Merchant Mng. • Customer Relationship Mng. (CRM) • Configuration, Pricing and Quotation (CPQ) • Content Management System (CMS) • Findability & Categorization • Search & Navigation • Product Information Mng. (PIM) • Master Data Mng. & Quality (MDM / DQ) • Inventory & Reservation Mng. • Product Analytics (reco and personalization) 📩 I'm eager to explore how I can contribute to your company's success, whether by optimizing product development, enhancing processes, or fostering innovation. I look forward to hearing from you and discussing how I can help you achieve your goals.
    Featured Skill Product Support
    Market Research
    Product Lifecycle Management Software
    Data Analysis
    Agile Project Management
    Critical Thinking Skills
    Leadership Skills
    UI/UX Prototyping
    Product Analytics
    Business Analysis
    Decision Making
    Product Roadmap
    Product Strategy
    Product Management
    Product Backlog
    Product Design
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    I am a freelancing professional fluent in English and living in Spain. I have 2 years of experience in Quality Assurance for SaaS and web applications, as well as 3+ years of experience providing Technical Support. I have excellent communication skills which allow me to maintain a friendly but efficient working relationship with development teams and customers, and also perform any administrative tasks needed to push a project forward. I have experience working for tech startups with flexible roles that overlap with project management. I am a fast learner when it comes to picking up new IT products and systems and I also have experience with HTML, CSS, and building websites with WordPress. List of tasks I perform/have experience performing on a daily basis: - creating test instances - writing test cases - writing and testing bug tickets - maintaining release notes - maintaining road map - participating in Zoom meetings - creating and maintaining documentation with fresh screenshots, user-friendly instructions, and FAQ - daily reporting Tools I use/have used on a daily basis: - Atlassian products, Jira, Confluence - WordPress - Google Suite - Slack - various helpdesks
    Featured Skill Product Support
    HTML
    SSL
    Elementor
    Video Editing
    CSS 3
    Search Engine Optimization
    CSS
    WordPress
    Olark
    Image Editing
    Customer Support Plugin
    Translation
    German
    Technical Support
    Bug Reports
  • $12 hourly
    • 5.0/5
    • (144 jobs)
    Hi, I am an experienced IT professional with over 15 years of expertise. As a freelancer, I offer a wide range of services in IT management. This includes taking care of everything from data centers and servers to desktop support. I can help with IT operations, managing applications, securing networks, and handling devices like routers, UPS systems, and DVRs. I have also set up secure connections for multiple remote locations. I am expert on windows 10/11 Server 2019/2022 Active Directory, Office 365,SQL Server 2017/ 2019 ,ERP Application Management & , Intune, servers migrations, Seagull scientific Bartender Software App and web Management many more, Proficient in managing Ninja RMM (Remote Monitoring and Management) systems, ensuring seamless operations and proactive issue resolution Reporting. MS360 Backup and IT Management. Experience in Kaseya IT Glue Document Management system,. Bitdefender Antivirus On premises and Cloud Gravity Zone Management. Ticketing system : Hands-on experience with Freshdesk, Kaseya Datto Autotask a customer support platforms, streamlining ticketing systems and improving overall customer satisfaction. Datto backup & Proof point monitoring experience. PII Protect Management Jira , Asana. Clickup Project Management software experience. Wisestamp signature Management. In the retail , Food industry, especially in supermarkets, Restaurant I have experience providing IT support at both the basic (L1) and more advanced (L2) levels. I'm familiar with point-of-sale software, supply chain management, accounts, and systems that help manage inventory, warehouses, and reporting. Additionally, I have skills in areas like cloud computing, software development, computer hardware, network administration, and help desk support. I can also assist with vendor management, procurement, business analysis, and improving processes. Along with my IT management skills, I have experience working with e-commerce applications. I am dedicated to delivering high-quality services and ensuring customer satisfaction. Overall, I have a strong background in IT and can handle various tasks. I pay attention to detail, stay updated with the latest trends, and always strive to provide the best support possible for IT projects or organisations I work with. _____________ AS A WEB AND EMAIL SERVER SPECIALIST: _____________ • Strong experience configuring, upgrading, migrating and maintaining emails. • Proficient configuring and maintaining mails servers. • Experienced configuring, monitoring, upgrading and maintaining web hosting panels: Plesk Control Panel, cPanel, Direct admin, and Exchange and Mdeamon email server & Office 365 admin, Google workspace implementation and migration, multiple Web Panel. • Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues. • Domain Name System (DNS) expert, capable of configuring, managing and troubleshooting DNS. • I have wide expertise in email &hosting migration.I have worked on Name cheap,Blue host, Hostinger, Plesk, wix , Go daddy, framer , fast mail many more. Expertise • office 365 Administration , Outlook/workspace, Web Panel Administration • Data Migration • Emails troubleshooting and configuration _____________ AS A TECHNICAL & CONTENT WRITER I CAN HELP YOU WITH THESE: _____________ • Technical documentation • Case studies • Article writing. • Software Requirement Specifications • Research reports • User guides • Knowledge base articles • Configuration guides • Network diagram • Standard operating procedure. • Content Writer.
    Featured Skill Product Support
    Desktop & Laptop Support
    Computer Science
    Multiple Email Account Management
    Report Writing
    Hardware Troubleshooting
    Troubleshooting
    IT Management
    Technical Writing
    IT Support
    System Administration
    Microsoft SQL Server
    Windows 11 Administration
    Windows Server
    Network Design
    Network Administration
  • Want to browse more freelancers?
    Sign up

How it works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How to Hire Top Product Support Specialists

PRODUCT SUPPORT SPECIALISTS

What is product support? 

Product support is the practice of offering specialized customer service after a product has been shipped or deployed to a customer.

Here’s a quick overview of the skills you should look for in product support professionals:

  • Product support
  • Customer service
  • Technical support

Why do you want to hire product support specialists?

The trick to finding top product support specialists is to identify your needs. Is your goal to find someone to answer customer questions about a software product via live chat? Or do you need someone who can answer phone calls and troubleshoot technical problems with a consumer electronics product?

The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.

HOW TO HIRE PRODUCT SUPPORT SPECIALISTS

Product support specialists ensure customer care continues long after a customer receives a product.

So how do you hire product support specialists? What follows are some tips for finding top product support specialists on Upwork.

How to shortlist product support professionals

As you’re browsing available product support consultants, it can be helpful to develop a shortlist of the professionals you may want to interview. You can screen profiles on criteria such as:

  • Product fit. You want a product support specialist who understands the type of products your company provides.
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., serving as an IT help desk representative).
  • Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular product support specialist.

How to write an effective product support job post

With a clear picture of your ideal product support specialist in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.

An effective product support job post should include:

  • Scope of work: From answering customer questions to troubleshooting technical problems, list all the deliverables you’ll need.
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, software, or technologies, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to launch your product support project? Log in and post your product support job on Upwork today.

FAQS FOR HIRING PRODUCT SUPPORT SPECIALISTS

How much does it cost to hire a product support specialist?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced product support specialist may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
  • A contractor who is still in the process of building a client base may price their product support services more competitively.

Which one is right for you will depend on the specifics of your project.

How long should you contract a product support specialist to complete your project?

As difficult as it is to estimate how long you will need a product support specialist, budgeting time is very important to keeping your project on track.

Be prepared to budget more time for more-demanding product support projects. For example, providing product support for consumer electronics is typically less involved than providing installation and maintenance services for specialized industrial hardware.

What are the steps involved to hire product support specialists?

Here’s how to hire product support consultants in four simple steps:

  1. Identify your project needs, whether it’s basic product support or technical expertise.
  2. Define the scope of work and write a detailed job post. Be specific about deliverables (e.g., answer service calls and provide live technical assistance).
  3. Review proposals and shortlist potential product support specialists for unique skills needed to bring your project to life (e.g., writing Jira tickets to track customer issues).
  4. Interview product support talent to gauge whether they’re the right fit for your project.
Read more
View less
A talent edge for your entire organization
Enterprise Suite has you covered for hiring, managing, and scaling talent more strategically.
Schedule a call

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.