Hire the best Product Support professionals

Empathy is my greatest strength (with creativity in close second). In every project, I put myself into your client/customer's shoes and build experiences that not only satisfy them, but delight them to the point of wanting to tell their friends (the best kind of marketing). Kajabi is, hands-down, my favorite tool to build these experiences, and I enjoy creating unique solutions that fit your brand. As a bonus, working with the high-caliber of heart-centered experts that the platform attracts isn't so bad, either. (wink) If you need a professional who can look at your brand with fresh eyes and create a remarkable online experience, I'd be...

Hello! I am the co-owner of the Reimagined Classroom! Our small company creates content and products in all subject areas including IB and STEAM from traditional standards-based instruction to innovative story led programs. We have created and managed unique content for large and established companies as well as startups that have big dreams for amazing educational experiences. We are able to do this by having a small collective of highly experienced and creative teachers who love to create content and products that we know will keep kids and teachers coming back for more. I have a Masters in education and focus on creating content that...

I'm Krystina, a learning experience designer and career coach. I have 10+ years experience and a Master's degree in Organizational Psychology from NYU. Whether I'm creating learning for many or one person (career coaching), I don't just make content for the sake of it-- I make content that drives your business goals. I have worked for startups and Fortune 500 companies, so I am familiar with catering content to unique needs and budgets. My areas of expertise: -Content strategy and design -Workshop/program development -Corporate politicking -Leadership development Client business metrics I improved with learning: -sales leads -customer...

Jana Sosnowski holds Master of Science in educational psychology and instructional technology, She spent the past 14 years in education, primarily in the secondary classroom teaching English and journalism. Sosnowski has also worked as a curriculum and training writer for a math remediation program, several test preparation programs and pilot and flight attendant training for a major airline. A traditional instructional designer, she is trained in ADDIE and backward design. She can develop trainings ranging from HR and onboarding to technical guides and implementation. She is comfortable with the full scope of instructional design from...

'Mark was ABOVE and BEYOND amazing to work with. He is super knowledgeable and, more importantly, very easy to work with. I had many customizations and changes, and he always took it in stride and with a great attitude. He has done what I have found NO other freelancer to be able to do. I highly recommend him and cannot thank him enough for being a huge part of the success of my organization.' Mansel Denton. February 2023. Hi, I am Mark, an 𝗢𝗳𝗳𝗶𝗰𝗶𝗮𝗹 '𝗞𝗮𝗷𝗮𝗯𝗶 𝗘𝘅𝗽𝗲𝗿𝘁' working with Kajabi daily since 2015. Following a rigorous review of my track record serving Kajabi customers, I am formally approved by Kajabi and...

With over 13 years of experience in the training and development field, I help my clients to avoid common sources of wasted time and resources by creating engaging learning experiences that deliver real value. I have a proven track record of delivering successful projects for multiple Inc 5000 and Fortune 500 companies, ivy-league universities, large non-profits, and government agencies. My areas of specialty include: • Designing strategic learning and development solutions • eLearning development with Articulate 360 •. Learning project management •. Team coaching & workshop facilitation • Workplace learning strategy •. Performance...

I am an eLearning professional with 20 years of educational technology experience. I designed, developed, and deployed hundreds of eLearning courses and oversaw the completion of hundreds more. I worked with K-12, higher ed, small businesses, and large enterprises to create technology solutions that address educational challenges. I am experienced in: - analysis of business goals to identify learning objectives - instructional design methods - subject matter expert interviewing and collaboration - eLearning development with a variety of tools - assessment writing - selecting and deploying LMS systems - communication standards (xAPI, SCORM,...

I am a highly experienced professional writer and editor, operating as a freelancer and independent contractor for most of my career. As an instructional designer and developer I have created award winning training materials in a wide variety of media, disciplines, and industries. I have also: provided copy editing services for a major textbook publisher; scripted more than 150 hours of instructional and documentary video; developed web content for a major insurance carrier; published a number of articles on training, performance, and instructional technology; ghost written major portions of several nonfiction books; edited doctoral...

Hi! I'm a full time freelancer and all around eLearning and design nerd. I have experience in all aspects of the development process, but I specialize in advanced Articulate 360 design, development and programming. I use Adobe CC for Graphic Design and Video development/editing. I have served as lead project manager during the development of several elearning projects from beginning to end. I have a lot of experience working with storyboard developers, SME's, professional VO experts, Quality Analysis teams, etc. I'm very customer service oriented, and quite honestly, I'm very good at what I do. :) I'm also very easy to talk to and honest...

I am a learning professional with 20 years of experience in writing, developing, and delivering training across many different delivery methods. As any good instructor should, I started in the classroom. Combining that face-to-face training experience with a wide range of creative skills, I quickly transitioned to instructional design and have never looked back. I am passionate about excellence in learning, learner information retention, and making learning experiences interactive and fun. I continue to create training across many industries, and in every format, from Instructor Led Training to Virtual Reality. I have managed teams of IDs,...

E-learning solutions that are customized to perfectly fit your training needs Top Rated Plus E-learning Developer and Instructional Designer — Karl Shea can meet your most challenging e-learning requirements. With solid instructional design practices and learning strategies, coupled with progressive e-learning technology, he can develop end-to-end solutions to overcome training challenges.

I am an experienced instructional designer with a master’s degree in educational psychology (learning, cognition, and development) and a graduate certificate in educational technology. I design and develop courses for everyone from elementary school kids to adults, from STEM education to continuing medical education (CME). I am also an experienced technical writer with a background in scientific and medical writing. I am skilled in distilling complex technical information into clear and concise language for a variety of audiences. And I am proficient in researching, writing, and editing a wide range of formal documents, including grant...

I'm a top-rated e-learning development specialist. I have worked with Microsoft, BISSELL, ADP, Colibri/McKissock Learning, and Toyota Commercial Financial to create learning materials that engage audiences. I offer clients creative visual and audio content delivered on time, which often surpasses their expectations. My highly organized work style, extreme attention to detail, and ability to work independently or with a team save you time and money. I strive to give you a quality end product to help your audience retain the material and information you want to convey. My e-learning related skills and expertise include: storyboarding,...

Hey, I'm Jay! With over 12 years of experience in eLearning industry, I design and develop interactive, meaningful and engaging eLearning solutions for businesses to enhance their customers’ or users’ or employees' expertise. I have hundreds of satisfied US/UK/AUS/CAN clients including Fortune 500 companies viz. ✔ Hewlett Packard [HP] ✔ Ingram Micro ✔ World Fuel Services ✔ Marriott International _____________________________________________________________________ I provide affordable services for: ✅ E-learning Implementation ✅ Learning and Development ✅ Corporate Training ✅ Online Training Portal ✅ Instructional...

My name is Tania and I have a broad range of eLearning skills: I can research, organize and storyboard courses and then build them with Articulate, within an LMS or independently organized for you to use as needed. If you need a voice-over for any portion, I can do the script and recording, and use that within a course or use it to create animated, whiteboard or screen-casted videos. I can also create, edit and modify graphics to fit your branding. In addition to all of that, I am adept with project management, workflow organization and naturally, maintain clear and timely communication with my clients. Key Strengths: Math, science,...

I have 22 years of programming and elearning experience at DGS Designs with over 50 companies and agencies specifically in the area of Graphic Design and e-learning. I have a strong work ethic and a great deal of experience working independently, meeting and exceeding both expectations and deadlines. I specialize in Articulate Storyline 3 / 360, Adobe Captivate 2019 and Lectora Inspire as course design tools for the creation of e-learning courses. Specialties: • elearning Course Development • Rapid elearning Course Development • Custom elearning • elearning Course Production • elearning Quiz and Assessment Development • Graphic Design...

Advanced skill set with Articulate Storyline and Rise 360. I have created hundreds of hours of online and instructor led course content. I will graduate with my Master's Degree in Organizational Performance and Workplace Learning and have gained valuable experience with elearning as well as learning and performance intervention knowledge and understanding. I have worked on learning solutions with many different clients in many different industries. I have years of experience in both the corporate training delivery & development organizations. You will see I also have a strong UpWork profile and reputation. Aside from my training...

Darwin defined evolution as "descent with modification”, the idea that species change over time, give rise to new species, and share a common ancestor. Well I think the last few years has been positively Darwinian, although I think I would prefer to call it “ascent with modification”. I am an experienced instructional designer and eLearning developer. I work with Articulate Storyline and RISE, both SCORM compliant and have experience of producing video content from the material. When I began I concentrated on broadcast engineering and technology, but was constantly exploring new options and directions. Since then, I have diversified and...

Customers have been at the heart of my entire career, holding roles in Account Management, Customer Success, Technical Support, Support Engineering and Management. I am driven by the opportunity to use my 15+ years of customer facing experience and 7 years in SaaS roles to elevate customers, partners and teams in all life cycle phases through operational success. I enjoy meeting clients where they are, gaining a deep understanding of their needs and helping them achieve their goals through strategic and tactical efforts. Expertise in: -Support strategy, including rapid growth stage, B2B, distributed/remote teams. -Support operations...

Hi there! My name is Delano, I'm an e-learning instructional designer, online course creator, producer and product marketer who formerly led course creation at CXL.com and Allianceled.io. I now help make professionals rockstars for online course creation agency, CourseClout.com. I've created over 100 online courses, 3 minidegrees and 7 LMS websites in industry's such as advanced digital marketing, enterprise education, commercial and residential real estate, investing, artificial intelligence and analytics, brand building, healthcare and therapy, product marketing and sales enablement, employee onboarding, franchisee onboarding and more....

#1 in earnings on Upwork worldwide for the term "instructional designer", #2 for "Storyline", and #4 for "ux/ui" ($500K+ and 10,000+ hours)! Currently have a provisional patent for integration of ChatGPT into learning management systems. Over the last 25 years, I have designed, developed, and project managed over 150 web and elearning projects for clients like Bank of America, Wachovia, American Express, and Chase, totalling over 750 hours of training. Besides being a Senior instructional designer and UX/UI designer, I am also a software architect and business analyst who has designed and project-managed several DB-driven websites, and...

Experienced and Skilled in E-Learning Course Design, Technical/Instructional Writing, Flash/Captivate Development, Faculty Training, Quality Standards (QM) Application, Technology Utilization, Learning Objective Development, Performance Technology and Support, Needs Analysis/Evaluation/Outcomes Measurement, Presentation/Public Speaking, Professional Voice Over, Administrative Support, Email Handling, Customer Service, Data Entry.

I help companies design and develop highly effective, well-executed, and target-driven eLearning courses. If you are looking for an eLearning Developer who can: • Ensure requirements and protocols are strictly followed • Develop functional eLearning prototypes • Create uniform and accessible eLearning templates • Design unique and highly engaging eLearning design • Deliver meaningful, relevant, and valuable learning experiences • Ensure eLearning contents are easy to use, learn, and remember • Complete projects on time and within budget Contact me today. Areas of Expertise • eLearning Gamification • eLearning Simulation • eLearning...

I'm an instructional designer and e-Learning developer with over 17 years of experience creating amazing online courses. I combine instructional design, graphic design, and technical skills to create engaging and effective online courses. I am an expert in developing WCAG accessibility compliant eLearning courses. With expertise in Articulate Storyline, Adobe Captivate, HTML5, and other authoring tools, I specialize in creating highly interactive and visually rich eLearning courses that make learning engaging and enjoyable. I can also help you launch your courses through Thinkific and other similar online tools. I love collaborating...

I work as a full-time eLearning Developer. My main style of work is converting existing in-person training materials to interactive eLearning module. PowerPoint presentation (PPT) to interactive eLearning module development, Flash to HTML5 conversion, Localization to multiple languages using Articulate Storyline 360 and Rise 360. I specialize in rapid eLearning development using authoring tools like Articulate Storyline 360, Rise 360 Articulate Studio 360, Captivate, and Lectora. My vision is to be the trusted global partner for learning services to help individuals and corporations maximize their performance and potential. Skills:...

A training & development professional with over 5 years of international experience in designing, facilitating, monitoring, and evaluating learning programs. ● Key Skills: Instructional Design | Monitoring & Evaluation (M&E) | Reporting | Facilitation & Training | R & D ● Technical Skills: Word | PowerPoint | Excel (Pivot Tables, VLOOKUPs, Formula Functions) | HubSpot | Salesforce ● Education: Masters of Education, Harvard University ● Citizenship: Canada & US