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4.6/5
based on 4,133 client reviews
  • $20 hourly
    *10 years with Upwork (I started when it was Elance.com) I am a highly skilled & expert Customer Service Professional, a Writer/Self-published Author, a Social Media Marketer/Manager, and an Administrative Assistant, as well as proficient with the computer and many computer programs. I'm also fairly skilled in website design/creation as well, using WordPress, Wix, 1&1, and Weebly. As briefly mentioned, I've worked as a CSR for about 20 years now both locally and online, 10 years have been all remote through Upwork, I've been Writing for about 15 years now, I'm a Promoter/Reviewer for many different products and companies, and proficient with Social Media and Website work. I've held a variety of positions over the years such as SMS Copywriting, Content Creation, Blogging/Creating fun quizzes/Writing Articles, Interviewing Artists, Live Streaming/Hosting, Marketing, Social Media Management (using Canva), Quality Control, Moderating Reviews and determining whether they received their incentive or not, and even training an AI Chatbot. I definitely consider myself a Jill of all trades! I am extremely computer-oriented as I type about 75wpm, highly skilled in many different programs such as Word, Excel, Google Suite, and Adobe Reader. I'm well-versed in creating/designing & maintaining websites and website content, and I have extensive experience working with many customer management/customer service platforms such as Shopify, Shipmonk, Recharge, Help Scout, Ring Central, Slack, Tudio, Olark, Zendesk, Red Stag, ShipBob, Aliexpress, Monday.com, Trello, Facebook Business/Ads, Ontraport, Canva, QuickBooks, Gorgias, Salesforce, JungleScout, and many others. I'm great at collecting data, data entry, researching, creating documents/Excel sheets, starting and leading projects of all kinds, promoting/marketing, SEO, order fulfillment, product listing, quality control, keeping up with inventory/liaising with warehouses to ensure we have the inventory we need, and many other CS/VA skills.
    Featured Skill Order Processing
    Copywriting
    Data Entry
    Customer Satisfaction
    Office Administration
    Microsoft Word
    Customer Service
    Article Writing
    Google Workspace
    Shopify
    Microsoft Excel
    Social Media Management
    Email Support
  • $20 hourly
    Customer satisfaction comes first! ๐Ÿ‘ An accountant with a decade of experience in customer support and eCommerce store management. Let me show you what I can do! I'd be happy and honoured to work with you! Below are the services I currently offer (but talk to me because Iโ€™m learning more every day!): ๐Ÿ“ Customer Support (Phone, Email and Chat) ๐Ÿ“ Graphic Design (logo, digital ads and banner creation) ๐Ÿ“ Bookkeeping ๐Ÿ“ Social Media Management ๐Ÿ“ e-Commerce Store Management ๐Ÿ“ Social Media Page Moderation ๐Ÿ“ Admin Support ๐Ÿ“ Chargeback and Disputes ๐Ÿ“ CRM Data Entry and Maintenance ๐Ÿ“ Microsoft and Google Suite ๐Ÿ“ Project Management Software/Apps I have used: Customer Support ๐Ÿ“Œ Zendesk ๐Ÿ“Œ Freshdesk ๐Ÿ“Œ Gorgias ๐Ÿ“Œ LiveChat ๐Ÿ“Œ Font ๐Ÿ“Œ Intercom ๐Ÿ“Œ Slack ๐Ÿ“Œ Webmail ๐Ÿ“Œ HelpScout ๐Ÿ“Œ Intermedia Unite Marketplaces/eCommerce Platforms ๐Ÿ“Œ Shopify ๐Ÿ“Œ Amazon ๐Ÿ“Œ Walmart ๐Ÿ“Œ eBay ๐Ÿ“Œ Shift4Shop ๐Ÿ“Œ MyBizowie ๐Ÿ“Œ BigCommerce Website/Blog ๐Ÿ“Œ Wordpress Inventory ๐Ÿ“Œ DEAR Systems ๐Ÿ“Œ TradeGecko Design/Training ๐Ÿ“Œ Trainual ๐Ÿ“Œ PandaDoc ๐Ÿ“Œ Adobe Spark ๐Ÿ“Œ Canva Financial ๐Ÿ“Œ Mandrill ๐Ÿ“Œ Stripe ๐Ÿ“Œ Quickbooks ๐Ÿ“Œ Xero ๐Ÿ“Œ NoFraud Project Management/HR ๐Ÿ“Œ Accelo ๐Ÿ“Œ Airtable ๐Ÿ“Œ Trello ๐Ÿ“Œ Asana ๐Ÿ“Œ Monday ๐Ÿ“Œ Notion ๐Ÿ“Œ Todoist ๐Ÿ“Œ ZipRecruiter Scheduling ๐Ÿ“Œ SkedSocial ๐Ÿ“Œ HootSuite ๐Ÿ“Œ Buffer CRM/Tracking ๐Ÿ“ŒSalesforce ๐Ÿ“Œ Zendesk ๐Ÿ“Œ HasOffers
    Featured Skill Order Processing
    Shopify
    Customer Satisfaction
    Technical Support
    Administrative Support
    Bookkeeping
    Social Media Management
    Customer Service
    Customer Support
    Social Media Marketing
    Event Management
    Email Communication
    Logo Design
  • $10 hourly
    Worked as Quality Analyst for almost 4 years Worked as a Customer Support for 10 years Working from home for 8 years now. SKILLS/TASKS/TOOLS THAT I CAN HANDLE content writing copywriting customer support (email and chat) executive assistant social media manager Freshdesk Can handle chargeback claims transcription Wordpress Mass Planner Shopify Oberlo Reamaze ZenDesk Excel Google Docs Magento
    Featured Skill Order Processing
    Answered Ticket
    Email Etiquette
    Content Writing
    Customer Support
    Communication Etiquette
    Consumer Goods
    Customer Service
    Online Chat Support
    English
    Zendesk
  • $18 hourly
    I have worked from home since 2004 in the customer service, writing and data entry fields. I have also worked with medical facilities to obtain confidential medical records for insurance purposes. I have most recently worked with a clothing company performing data entry of Shopify orders onto a Google spreadsheet. I have also worked Customer support for a produce company where I responded to emails concerning deliveries, refunds and general company information. I am looking for a long term position with a solid company. RESUME for KELLI M. FARQUHAR Kelli M. Farquhar 509 W Bradford Altus, OK 73521 kmf73505@gmail.com SUMMARY I am a fast learner and can quickly incorporate and implement new procedures. I have a proven ability to work independently, handle simultaneous projects, and meet deadlines. I also have a reputation as a hard-working, reliable, dependable and accountable employee. I am very efficient, accurate, and detail oriented. My skills are as follows: Skilled in search engine research, problem solving, and troubleshooting. Solid analytical, communication, organization, and leadership skills. Data processing and keeping accurate records. Type 70-75 wpm. Some transcribing experience. 10-key touch experience. I also have previous experience working with a VPN SALARY REQUIREMENTS: At least $15.00 per hour, negotiable EMPLOYMENT IDEPENDENT CONTRACTORโ€”CUSTOMER SERVICE-WORK FROM HOME Aug 2004- Present GFP DELIVERED My role was to answer customer service tickets within Gorgias ranging from order inquiries, refunds and customer complaints. I also work with Slack and Shopify. UpMerch My role was to answer customer service tickets within Intercom for order status, refunds and customer complaints. MOD Squad I worked within the ZenDesk platform to answer customer service emails. DEMOCRACY DATA Advocacy coordinator for various projects. Obtain personal information from individuals via telephone for grass roots efforts and medicare beneficiaries.. Document all information that is then composed into letter format. WEST TELEMARKETING Inbound Sales and Customer Service NAME OF COMPANY WITHHELD UPON REQUEST Inbound Sales Brand Ambassador (Nov 2006-Sep 2007) Elite Customer Service (Sep 2007-Jun 2008) Instructor (Oct 2007-Nov 2007) CHACHA Google search engine to find quality answers for customers. (Feb 2008-Sep 2008) FREELANCE WRITER Wrote term papers, short articles, and letters. (Oct 2008-present) JOHNNY TURNER TAG AGENCY 604 NE 5th St Wilson , OK 73463 Phone: 580-668-3376 580-668-3376 Jan 2002-Oct 2003: Data Entry Clerk Responsible for data entry of information pertaining to vehicle registrations, titles & drivers licenses. Data records management. Process daily bank deposits. Customer Service via telephone, email and in person 1800FLOWERS.COM Tiffany Plaza Ardmore , OK 73401 Phone: 580-224-3241 580-224-3241 Oct 2000-Dec 2001: Customer Service Representative/ Mentor Responsible for inbound customer orders Customer satisfaction representative-problem solving in order to maintain current customer and utilized search engines to find products for customers. Daily working of queueโ€™s to ensure that all areas of customer order is completed accurately and efficiently. Fraud department-verified credit cards, customer information and reported findings via email to Fraud department. MEDICAL ARTS CLINIC 921 14th Ave NW Ardmore , OK 73401 Phone: 580-223-5311 580-223-5311 Dec 1998-May 2000: Collections Clerk Communication via telephone on past due patient accounts Typing of legal forms in the event that Small Claims was necessary Daily balance of cash drawer and deposits Maintained alphabetical and numerical filing system SECURITY FINANCE 221 S Main Altus , OK 73521 Oct 1990-Jul 1992: Collections Clerk/Assistant Manager Processed applications for small loans, posted payments, called customer with past due balances, kept record of all payments received, daily balance of cash drawers, typed letters for collection accounts. EDUCATION ALTUS HIGH SCHOOL , ALTUS , OK (graduated 1981) WESTERN OKLAHOMA STATE COLLEGE, ALTUS , OK (2 semesters of General studies) KAPLAN UNIVERSITY Online (2 semesters of Paraprofessional studies)
    Featured Skill Order Processing
    Customer Satisfaction
    Ecommerce
    Communication Etiquette
    Google Docs
    Interpersonal Skills
    Customer Service
    Following Procedures
    Product Knowledge
    Order Entry
    Data Entry
    Ticketing System
    Order Tracking
  • $13 hourly
    I am a Customer Service Manager with excellent interpersonal and leadership skills. I am adept at multitasking and can take on multiple product launches. I can help groom, develop and manage customer service teams who provide service over emails, chats, Social Media, and calls. I can also prepare process flows and training documents and videos to onboard new hires faster and streamline existing customer service processes. I have been a Customer Service Manager in multiple Multi-National Companies like Microsoft, AT&T, Orange Telecom, Fedex and ADP with an overall work experience of 19 years in the customer service space. I have been associated with Boolean Bytes for the past 8 years as a Customer Service Manager and have helped manage customer service operations for our clients in the Internet Marketing space. Some of our clients include Digital Kickstart, Long Tail Pro, FlowActiv, Appbreed, The Shepherd's Code, PDIC Publishing, BELDT Labs, Armor.fi, Nooveau Media, Minnieme.com.au etc. I am well versed with ticketing applications like Freshdesk, Intercom, Zendesk, Gorgias, HelpScout, and CRM and transaction systems like ClickBank, JVZoo, Shopify, WooCommerce, BigCommerce, PayKickstart, etc. I am flexible with my schedule and can work on weekends if necessary.
    Featured Skill Order Processing
    Answered Ticket
    Project Scheduling
    Customer Support
    Technical Support
    Online Chat Support
    Email Support
    English
    Team Management
  • $20 hourly
    โ€ข I am a Top-Rated Plus Freelancer at Upwork. I have sourcing experience of 15+ years and have sourced all kinds of products. My Upwork sourcing service scope includes but is not limited to the following: 1. Product Sourcing in China: Source different suppliers from various channels like Alibaba, AliExpress, Chian internal Alibaba, Taobao, Pingduoduo, Made-in-China, and myriad on-site locations...at least screen more than 5 suppliers to get their prices for comparison, and ensure that we will get the best price with high quality; 2. Sample Testing: Get samples from 2 to 3 suppliers, check or test them, and ship the selected ones to me for review and approval; 3. Production Monitor: I will closely monitor the production process during production and share the production pictures/ videos with the clients. 4. Quality Control: I can help arrange the inspection before shipping once the production is done. 5. Logistics: Once the shipment inspection is approved, I can contact multiple forwarders to get the best quote for the clients and ensure their interest. I will follow up and forward shipment tracking information until the products are received in good condition and complete. 6. All process Follow-up From the start until the clients receive the order 7. My method for managing supplier communications--shared chat group after I accept the Upwork contract After I find some qualified suppliers, I can set up chat groups that loop you and the suppliers. I will talk about the customized requests, MOQ, and prices with the suppliers in the chat group so you can stay informed and involved as needed. You can be dormant and keep an eye on my communication with the supplier. You can ask the suppliers any questions in the chat group if you want. This setup will be ideal for a smooth flow of information.
    Featured Skill Order Processing
    Alibaba Sourcing
    Sourcing
    Translation
    Project Management Professional
    Purchasing Management
    Dropshipping
    Contract Manufacturing
    1688.com
  • $15 hourly
    I'm a dedicated customer service expert with 4+ years experience on Upwork and other platforms. I know how to understand customer needs and provide effective solutions. I always aim to deliver top-notch care by listening carefully, following company guidelines, and finding win-win solutions. I'm known for staying friendly and professional even in tough situations, and I'm driven to make every customer interaction a success. I've worked with many different CRM platforms and have done all kinds of customer service jobs, from online sales to being an online receptionist for a yoga studio. Want to know more, feel free to reach out and I will be more than happy to help you and your company.
    Featured Skill Order Processing
    Communications
    Order Fulfillment
    Data Entry
    Customer Service
    Technical Support
    Microsoft Office
    Problem Solving
    Critical Thinking Skills
    Resolves Conflict
    Phone Support
    Business with 10-99 Employees
    Zendesk
  • $15 hourly
    10 years and still counting on providing quality Customer Service to Clients, I continue to provide the best experience to their customers. I always strive to exceed Client' expectations and excel in whatever I do, maintain good attendance, and hit target KPI's and deadlines. Confidently, I am a productive, efficient, organized, and highly capable Customer Service Representative. I have also worked in the BPO industry for almost two years. During my stay in the company, I made sure I delivered the clients the best customer experience that they deserve. Also, I have helped a tech start-up make its launch by working as a Virtual Assistant for its CFO. I handled all the emails and their spreadsheets. I specialize in Customer Support (Phone, Email, and Chat). I am very well versed in Digital Marketing, Data Entry, and Admin Assistance. I am knowledgeable in different tools like Asana, Gdrive, Gsuite, Zendesk, Cpanel, Microsoft Office, Skipio, Salesforce, Freshdesk, and also with different dialers (MOJO, VOIP, RDNA). With these, I am confident that I can handle any virtual assistant, writing, proofreading, or customer support-related jobs that companies are offering.
    Featured Skill Order Processing
    Email Management
    Digital Marketing
    Facebook Page
    Facebook Messenger
    Virtual Assistance
    Phone Communication
    Task Coordination
    Customer Support
    Email Communication
    Data Entry
    Social Media Website
    Email Support
  • $15 hourly
    Strengths and Skills Amazon Vendor Central Services Specialist in Strategic Account Set Up Catalog Management Complete and Effective Order Management Complete Shipment Management Invoice and Accounting Management Case Logs/Dispute Management Account Growth and Overall Business Development IT Services ๏‚ท E commerce Open source customization ๏‚ท Customer software development ๏‚ท Quality assurance testing ๏‚ท Website design ๏‚ท SEO service ๏‚ท Database administration ๏‚ท CRM Financial Accounting admin support ๏‚ท Billing generation & Maintenance ๏‚ท Accounts payable Accounts receivable ๏‚ท Sage, QuickBooks Accounting ๏‚ท Payroll Management ๏‚ท Book keeping Sales & Virtual Assistant ๏‚ท Ecommerce Support ๏‚ท Technical Support ๏‚ท Market place management (Amazon, eBay etc...) ๏‚ท Customer Service ๏‚ท Order processing ๏‚ท Pricing Procurement ๏‚ท Vendor Authorization ๏‚ท Procurement ๏‚ท Purchasing Payment Services Amazon Vendor Central Expert ๏‚ท Catalog management ๏‚ท Purchase ๏‚ท Order processing ๏‚ท Amazon Recovery Services (Dispute Management, case logs management. etc...) ๏‚ท Coordination with amazon vendor manager, retail manager, account payable team ๏‚ท Reconciliation sales ledger with Amazon Invoices statement I am sure I can fulfill all your operations/development requirement. we are Idea Bright , bright one and its right one.
    Featured Skill Order Processing
    Search Engine Optimization
    NetSuite Administration
    WordPress
    Amazon Vendor Central
    Oracle NetSuite
    Amazon PPC
    Ecommerce Management Consultation
    Facebook
    Amazon MWS
    Amazon Webstore
    Virtual Assistance
    Amazon Seller Central
    Amazon Listing Optimization
    eBay Listing
    Amazon Listing
    Amazon FBA
    Shopify
  • $20 hourly
    Hello! I'm Emilie, a Graphic and Web Designer with a combined 16 years of experience turning ideas into visual realities. My journey in design began with a passion for creating compelling visuals and has since evolved into a career where I bring brands to life through innovative design solutions. My expertise spans a wide array of design disciplines, including but not limited to, brand identity, web design, digital products, and digital marketing materials. With over 6 years dedicated to graphic design and 10 years in website design, I've had the privilege of working with diverse clients, from startups to established companies, helping them achieve their goals through strategic design. What sets me apart is not just my ability to create visually stunning designs, but also my dedication to understanding and meeting the user's needs, ensuring that every design is not only beautiful but also functional and user-friendly. My proficiency in tools like Adobe Creative Suite and my knowledge of HTML, CSS, and JavaScript allow me to seamlessly integrate design and development, offering comprehensive solutions that elevate brands and enhance user experiences. I am driven by the belief that good design is not just about looking great; it's about telling a story and making a connection. This philosophy has guided my approach to every project, pushing me to constantly innovate and adapt in the ever-evolving landscape of design. Whether you're looking to launch a new brand, revamp your website, or create engaging digital content, I'm here to bring your vision to life with creativity, precision, and a touch of magic. Let's create something amazing together! I also have a diploma in secretarial work, IT support and social media management. I speak French by birth and English fluently. I also have a few years of experience in graphic design and over 16 years of experience in customer support. Over the years, I have acquired different skills working with new applications and management tools such as Freshdesk , Zendesk, Helpscout, Gorgias, Shopify-Oberlo app fulfillment, Ali express, Tidio, social media management, ChatGPT, Kittl, Midjourney, among others. In my free time, I create websites, designs for social networks, logos, banners etc. I am comfortable with Shopify, Wix and Wordpress I am familiar with using Microsoft applications, Google applications (G-mail, Google docs, Excel) among others. I have experience handling customer inquiries via chats and emails/tickets, issuing refunds in accordance with company policy, fulfilling and processing orders, uploading tracking numbers, modification of orders and delivery address as per customer's request, tracking and resolving any issues arising from the customers. I also have an Etsy store with 27k sales with my designs Thank you Emilie
    Featured Skill Order Processing
    Order Tracking
    Email Communication
    Ecommerce Website
    Customer Support Plugin
    Email Support
    Graphic Design
    Shopify Theme
    Web Design
    Customer Support
    Online Chat Support
  • $15 hourly
    With over eight years of experience in the e-commerce sector, I have built a robust expertise in supply chain management, logistics coordination, customer support, billing and invoicing, and both B2B and B2C order fulfillment. My focus is on streamlining workflows to improve accuracy and efficiency, leveraging strong analytical and problem-solving skills to consistently deliver results that exceed client expectations. As a dedicated eCommerce virtual assistant, I specialize in optimizing processes and enhancing supply chain operations to ensure smooth and effective business performance. My commitment to driving operational excellence and delivering high-quality outcomes has been a defining aspect of my professional journey. Here's what I bring to the table: ๐™š๐˜พ๐™ค๐™ข๐™ข๐™š๐™ง๐™˜๐™š - Managing eCommerce Stores - Process optimization - Leading order fulfillment team - B2C and B2B Order Management - Customer Support - Manages Chargeback and Dispute (PP & Shopify) - Setting up shipping rates and zones in Shopify - Inventory Management and SKU Creation - Product sourcing and listing - Import and manage reviews - Data management ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ก๐™ฎ ๐˜พ๐™๐™–๐™ž๐™ฃ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ - Demand forecasting and planning - PO and ASN management - Creating barcodes using GS1 - Booking forwarder via email and systems (DHL/Flexport/World Options/Priority1/Modetransportation) - Warehouse management - Inventory management - Recording of received stocks of finished goods, byproducts, raw materials, and components - Reconciliation of goods receipt vs. shipped - Stock Transfers - manufacturing to warehouse, DC to DC, DC to Amazon - Create assembly and finish goods listing on Dear, Business Central, and WMS - Monitoring shipment and customs clearance - Amazon Seller Central Inventory Replenishment - SKU Creation in WMS ๐˜ฝ๐™ž๐™ก๐™ก๐™ž๐™ฃ๐™œ ๐™–๐™ฃ๐™™ ๐™„๐™ฃ๐™ซ๐™ค๐™ž๐™˜๐™ž๐™ฃ๐™œ Streamline Accounts Payable and Receivable: - Utilize proven techniques to streamline accounts payable and receivable processes. - Make invoice management effortless and efficient. Prioritize Positive Relationships: - Prioritize building positive relationships with vendors and clients. - Ensure a hassle-free transaction experience for all parties involved. Efficient Invoice Handling: - Identify and address overdue invoices promptly to prevent issues. - Process payments across multiple platforms with efficiency. Expertise in QuickBooks Online and Xero: - Navigate QuickBooks Online and Xero proficiently for seamless invoicing. - Minimize time-consuming paperwork and data entry tasks. ๐„-๐‚๐จ๐ฆ๐ฆ๐ž๐ซ๐œ๐ž ๐ญ๐จ๐จ๐ฅ๐ฌ โ— Amazon Seller Central โ— Woocommerce โ— Shopify Plus โ— Magento โ— Dropify โ— Oberlo โ— DSers โ— Print on Demand โ— AliExpress/ Alibaba โ— Loox, Areviews, AliReviews, Okendo ๐„๐‘๐ โ— Dear (Cin7 Core) โ— Dynamics 365 (Business Central) โ— Cin7 Orderhive ๐‹๐จ๐ ๐ข๐ฌ๐ญ๐ข๐œ๐ฌ ๐๐ฅ๐š๐ญ๐Ÿ๐จ๐ซ๐ฆ โ— Flexport โ— Priority1 โ— World Options โ— DHL Portal โ— Janio โ— Pirateship ๐Ÿ‘๐๐‹ ๐๐จ๐ซ๐ญ๐š๐ฅ๐ฌ โ— Qlik (fulfillment, inventory management) โ— Shipmonk โ— Mintosft โ— AMS โ— Socious โ— Boxhero โ— Fulfilnet โ— Extensive โ— Shipedge ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐’๐ฒ๐ฌ๐ญ๐ž๐ฆ โ— Gorgias โ— Freshdesk โ— Zendesk โ— Zohomail โ— Reamaze ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐“๐จ๐จ๐ฅ๐ฌ โ— Trello โ— Asana โ— ClickUp โ— Notion โ— Airtable ๐Ž๐ญ๐ก๐ž๐ซ ๐“๐จ๐จ๐ฅ๐ฌ ๐”๐ฌ๐ž๐ โ— Power BI โ— Quickbooks Online โ— Xero โ— Gusto โ— Google Suite โ— Microsoft Office โ— Brightree โ— Nextiva โ— iPromoteu โ— Supplier Portals: Sanmar, One Stop Inc., S&S Inc., Cutter & Buck and a lot more ๐™๐™š๐™–๐™™๐™ฎ ๐™ฉ๐™ค ๐™š๐™ฃ๐™œ๐™–๐™œ๐™š ๐™ž๐™ฃ ๐™– ๐™˜๐™ค๐™ก๐™ก๐™–๐™—๐™ค๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™ฉ๐™๐™–๐™ฉ ๐™˜๐™–๐™ฃ ๐™š๐™ฃ๐™๐™–๐™ฃ๐™˜๐™š ๐™ฎ๐™ค๐™ช๐™ง ๐™จ๐™ช๐™ฅ๐™ฅ๐™ก๐™ฎ ๐™˜๐™๐™–๐™ž๐™ฃ ๐™ž๐™ข๐™ฅ๐™ก๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™–๐™ฃ๐™™ ๐™ค๐™ฅ๐™ฉ๐™ž๐™ข๐™ž๐™ฏ๐™š ๐™ฎ๐™ค๐™ช๐™ง ๐™š๐˜พ๐™ค๐™ข๐™ข๐™š๐™ง๐™˜๐™š ๐™ค๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™ฅ๐™ง๐™ค๐™˜๐™š๐™™๐™ช๐™ง๐™š๐™จ? ๐™๐™š๐™š๐™ก ๐™›๐™ง๐™š๐™š ๐™ฉ๐™ค ๐™จ๐™˜๐™๐™š๐™™๐™ช๐™ก๐™š ๐™– ๐™™๐™ž๐™จ๐™˜๐™ค๐™ซ๐™š๐™ง๐™ฎ ๐™˜๐™–๐™ก๐™ก ๐™–๐™ฉ ๐™ฎ๐™ค๐™ช๐™ง ๐™˜๐™ค๐™ฃ๐™ซ๐™š๐™ฃ๐™ž๐™š๐™ฃ๐™˜๐™š ๐™ฉ๐™ค ๐™ ๐™ž๐™˜๐™ -๐™จ๐™ฉ๐™–๐™ง๐™ฉ ๐™ฉ๐™๐™š ๐™ฅ๐™ง๐™ค๐™˜๐™š๐™จ๐™จ.๐Ÿ“žโ˜Ž๏ธ
    Featured Skill Order Processing
    Airtable
    Customer Service
    ERP Software
    Accounts Payable
    Xero
    QuickBooks Online
    Microsoft Dynamics 365
    Shopify Plus
    Supply Chain & Logistics
    Shipping & Order Fulfillment Software
    Logistics Management
    Third-Party Logistics
    Purchase Orders
    Shopify
    Order Management
  • $10 hourly
    For the past seven years, I have worked as a customer service representative and order processor for various e-commerce and dropshipping clients. I am well-versed in handling different customer types and resolving common fulfillment issues such as address discrepancies, zip code errors, and city/state mismatches. As a freelancer, I have managed numerous projects, including email handling, chat support, e-commerce management, and order processing. I have utilized tools such as Zendesk, Freshdesk, Gorgias, Konnektive, Shopify, Oberlo, E-Com Solutions, Amazon Seller Central, AutoDS, LiveChat, and Shipstation. I am adept at placing orders on supplier sites like AliExpress, Walmart, Home Depot, Overstock, Zoro, and Bed Bath & Beyond. My experience with these projects has equipped me with a deep understanding of virtual work environments. I have consistently demonstrated my ability to meet deadlines and deliver high-quality results, earning the trust of my employers. Regarding my work ethics, I assure you that I can effectively manage the tasks you assign to me with minimal to no supervision. I am confident in providing excellent service and ensuring value for your investment. You can rely on my leadership, management, and interpersonal skills. My commitment to continuous learning drives my success. I embrace challenges, work diligently toward achieving goals, and strive for excellence in all endeavors. I look forward to the opportunity to work with you!
    Featured Skill Order Processing
    Data Entry
    Order Fulfillment
    Customer Service
    Amazon Seller Central
    Online Chat Support
    Email Support
    Zendesk
    Shopify
    Dropshipping
  • $10 hourly
    ๐Ÿ‘‘๐Ÿ‘‘Upwork Varified๐Ÿ‘‘๐Ÿ‘‘ ๐Ÿ‘‘๐Ÿ‘‘Top Rated Freelancer๐Ÿ‘‘๐Ÿ‘‘ ๐Ÿ†๐Ÿ†37200+ Upwork Hours Worked ๐Ÿ†๐Ÿ† ๐Ÿ†๐Ÿ†200+ Jobs Completed all Five-star ratings and positive feedback ๐Ÿ†๐Ÿ† โšœ๏ธโšœ๏ธMy Mission is to Boost Your Businessโšœ๏ธโšœ๏ธ โšœ๏ธโšœ๏ธIf your business is serious about e-commerce success, I can help you.โšœ๏ธโšœ๏ธ ๐Ÿ’Ž๐Ÿ’Ž100% Client Satisfaction๐Ÿ’Ž๐Ÿ’Ž โ˜…โ˜…Nice to meet you, Thanks for reaching out to meโ˜…โ˜… This is Muhmmad Mudeer, I am working on eCommerce marketplaces from last 12 years + and I absolutely love the work and it has lead to working with clients with accounts in the USA, Canada, UK, Germany, Italy, Spain MAZ, UAE, and France. I am a full-time e-Commerce expert and working online for about 12 years + and I am fully an expert in Amazon (Seller Vendor central), eBay, Etsy, Shopify, Walmart, Wayfair, Home depot and many other online market places end to end projects. I have assisted of many Amazon Marketplace Accounts and have managed over 15 million dollars in revenue on Amazon. ==========What I can do for you=========== โœ…Amazon (Seller and Vendor via Flat file) โœ…eBay โœ…Walmart โœ…Wayfair โœ…Magento โœ…Home-depot โœ…Shopify โœ…Etsy โœ…Rakuten โœ…Overstock โœ…Newegg โœ…Sears โœ…WordPress/WooCommerce โ˜…โ˜…Amazon Skill Listโ˜…โ˜… โœ… Amazon seller central setup โœ… Amazon listing optimization โœ… Amazon product copywriting โœ… A+ content/EBC pages โœ… Flat file upload/single product listing โœ… Storefront creation โœ… FBA and FBM store management โœ… PPC (Pay per click) โœ… All types of campaigns creation โœ… product ranking โœ… FBA shipment management โœ… Inventory management โœ… New Product launch strategy โœ… Amazon seller support over email and voice. โœ… Buy box winning strategies โœ… Amazon Search Organic Ranking & Competition Research โœ… Product research and Sourcing โ˜…โ˜… eBay Skill List โ˜…โ˜… โœ… eBay Store Management โœ…Product Research โœ…Product Sourcing from Alibaba & AliExperss โœ… Dropshipping Management โœ… Product Listings โœ… eBay Listings Optimization โœ… CSV bulk upload โœ… eBay Listing With Multiple Variations โœ… Advertising Management โœ… Order Processing โœ… Tracking ID Management โœ… Customer Service โœ… Case Management โ˜…โ˜… Walmart Skill Listโ˜…โ˜… โœ…Product Listings โœ…Walmart Feed File โœ… Dropshipping Management โ˜…โ˜…PROJECT MANAGEMENT SKILLSโ˜…โ˜… I did Masters of Business Administration. I have great experiamce of Customer Caring, Client Dealing skills.. I have Administrative skills, I can manage all of your documents, files, meetings, And much more regarding your business. โœ… Result and goal oriented. โœ… Excellent communication skills โœ… Time Oriented and focused โœ… Organize and creative. โœ… Multitasking skills โœ… Strong typing skills (45 WPM) โœ… My office is equipped with all the necessary software and strong internet. I take a multi-level approach to do the SEO listing creation and keyword research and have many year experiences with some high-level paid subscription tools which include: โœ… Helium 10 โœ… Jungle Scout โœ… Viral launch โœ… SellerLabs โœ… Auto DS โœ… DSD โœ… Yabali โœ… keepa โœ… Zik analytics โœ… Amazon Assistant โœ… Hydra lister ======All other skills for boosting online business. Hire Me with 100% Confidence! ======
    Featured Skill Order Processing
    Sourcing
    Shopify
    Data Entry
    Amazon Seller Central
    eBay Web Services
    Amazon PPC
    Customer Support
    Lead Generation
    Amazon FBA
    Advertising
    Amazon Listing Optimization
    Etsy Listing
    eBay Marketing
    Sales & Marketing
  • $15 hourly
    Are you in need of a customer service rockstar with a proven track record of excellence? Your search ends here! With 16 years of experience in the field, I'm here to take your business to the next level. I spent 11 years mastering the ins and outs of customer service in the BPO industry before transitioning to remote work in 2020. I've had the privilege of working on various campaigns such as UTV Source, LARQ, Snow Cosmetics, 360training.com, Dollar Thrifty Hertz Car Rental, Ebay UK, Jetstar Airways, AT&T, Cincinnati Bell, and ProFlowers. Here are the tools I've used in the past: โœ… Zendesk โœ… Freshdesk โœ… PayPal โœ… BBB โœ… TikTok โœ… Gorgias โœ… Richpanel โœ… Shopify โœ… Checkout Champ โœ… BigCommerce โœ… Amazon Seller Central โœ… Trustpilot โœ… ShipBob โœ… Slack โœ… Jira โœ… Brightpearl โœ… Duoplane โœ… WeSupply โœ… Five9 โœ… Aircall โœ… Cybersource โœ… Learning Management System (LMS) โœ… Microsoft applications โœ… eBay โœ… Zoom โœ… Skype โœ… Canva โœ… Skyspeed โœ… Avaya softphone โœ… UPS โœ… 3PL (Whiplash, Justified Logistics, etc) โœ… Boldchat โœ… G Suite โœ… Citrix โœ… Stamped.io โœ… Teramind โœ… Time Doctor โœ… FIN
    Featured Skill Order Processing
    Logistics Management
    Order Management
    Automotive
    Amazon Seller Central
    Shopify
    Inventory Management
    Order Fulfillment
    BigCommerce
    Dropshipping
    Ecommerce
    Gorgias
    Order Tracking
    Email Support
    Zendesk
  • $15 hourly
    โœ… Currently available for new contracts and ready to help you with your business. I have 9 years of Customer Service Experience handling different types of account. โ€ข Telecommunication โ€ข Health Care (Provider Line) โ€ข Streaming health app/website โ€ข Telemarketing company (Billing Support) โ€ข Telehealth Allergy Clinic โ€ข Car Wash account โ€ข Website testing โ€ข Repair company Little experience with Chargeback dispute through Stripe payment processor. Hire Me. I can guarantee high quality of work. I'm capable of multitasking, highly organized with excellent time management skills. Expertise: Inbound and Outbound Call Handling Health Care Professional Sales Specialist Quality Evaluator Provide 5 Star Customer Satisfaction Multitasker Time Management Admin/Virtual Assistant Outstanding skills in providing customer care Management Skills Active listening. Tools: Zendesk LinkedIn Zoom Google Docs/Sheets Intercom ManyChat Infusionsoft/Keap Trello Sticky.IO Sendlane Quickbooks Invoicing Stripe Hubspot Shopify Asana Gorgias Helpscout Monday.com Shipstation Thinkific Kajabi Wordpress Devices: Laptop: Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz 2.59 GHz / Windows 11 Home Single Language Installed Ram - 12.0 GB (11.8 GB usable) System Type - 64-bit operating system, x64-based processor PC: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz / Windows 10 Pro Installed Ram - 8.00 GB (7.84 GB usable) System Type - 64-bit operating system, x64-based processor I am willing to learn anything new things and am a fast learner. Let's connect!
    Featured Skill Order Processing
    Administrative Support
    Customer Service
    Quality Control
    Accuracy Verification
    Invoicing
    Quality Assurance
    Inventory Report
    HubSpot
    Online Chat Support
    Phone Support
    Email Support
    Phone Communication
    Zendesk
    Data Entry
  • $10 hourly
    I am a very hard working individual. Honest and passionate in everything that I do. A person who knows how to admit mistakes and accepts criticism using it as motivation for improvement. A high-energy professional with an experience for over 4years in the BPO well-suited for the position of a Customer Service Representative. Able to maintain a positive, empathetic and professional attitude toward customers at all times. Have an urgency to provide customer resolution without compromising the customer satisfaction and provide professional customer support. In depth understanding of sales techniques gained through work experience. Have the ability to easily adapt and very flexible to changes.
    Featured Skill Order Processing
    Administrative Support
    Scheduling
    Data Entry
    Alternative Dispute Resolution
    Order Management
    Credit Repair
    Fraud Detection
    Data Collection
    Customer Retention
    Product Research
    Email Support
    Online Chat Support
  • $19 hourly
    I am an enthusiastic, hard-working, individual. I have excellent communication skills; written and verbal. Additionally, seasoned with over ten (10) years experience working in Customer Service/Sales/Support/ Order entry, handling customer concerns and/or, complaints. I am a Universal representative with an advanced knowledge of call quality standards. l always use proper etiquette to advance our products and face the company with the most positive light. My intention is to separate us from any competition using excellence in service that is without parallel.
    Featured Skill Order Processing
    Online Chat Support
    Email Support
    Communications
    Legal Consulting
    Male
    Family Law
    Analytical Presentation
    US English Dialect
    Middle-Aged Adult
  • $35 hourly
    "Expert Ecommerce Developer | Shopify, WooCommerce, Magento & Custom Solutions" โžคAre you looking to elevate your online store to the next level? With over 9 years of specialized experience in ecommerce development, Iโ€™m here to help you build a high-performing, user-friendly online store that drives sales and enhances customer satisfaction. โžคWhat I Offer: โ—Custom Ecommerce Development: Tailor-made solutions for Shopify, WooCommerce, Magento, BigCommerce, and other platforms. I am expert there: Website designer, Wordpress, shopify,Amazon FBA, FBM ,HTML,Virtual assistance,Selling expert Walmart ,Overstock, Wayfair,Shopify,Web Developer,CSS,Python,PHP,Dropshipping ,Social Media,Amazon,Ebay,work are very easy to done with accuracy for me. I design and develop ecommerce sites that align perfectly with your brand and business goals. โ—Theme & Template Creation: Unique and visually appealing designs that reflect your brandโ€™s identity and provide an exceptional shopping experience. โ—Functionality Enhancements: Integration of essential features such as payment gateways, shipping options, product filters, and more to streamline operations and boost user engagement. โ—Performance Optimization: Speed and performance improvements to ensure a smooth and fast user experience, reducing bounce rates and increasing conversion rates. โ—Mobile Responsiveness: Designs that look and work perfectly on all devices, ensuring a seamless shopping experience for users on smartphones and tablets. โ—SEO & Conversion Rate Optimization: Strategies and techniques to improve your storeโ€™s search engine rankings and increase conversions, helping you reach and convert more customers. Why Choose Me: โ—Proven Track Record: Successfully completed 100+ ecommerce projects( in many marketplace) with clients ranging from startups to established brands. My work has led to increased traffic and sales for numerous clients. โ—Client-Centric Approach: I work closely with you to understand your specific needs and deliver a solution that meets your exact requirements. Your satisfaction is my top priority. โ—Transparent Communication: Regular updates and open communication throughout the project to ensure everything is on track and any concerns are addressed promptly. โ—Timely Delivery: Efficient project management and adherence to deadlines, so your ecommerce site is up and running when you need it. Letโ€™s transform your ecommerce vision into reality! Whether you need a new online store, a redesign, or enhancements to an existing site, Iโ€™m here to provide top-notch development services tailored to your needs. โžคFeel free to reach out with your project details, and letโ€™s discuss how we can achieve your ecommerce goals together. โ•ฐโ”ˆโžค I can handle all your Amazon, eBay, Walmart, website, etc. stores: - 1. product research, - 2. inventory management, - 3. repricing, - 4. customer service, - 5. order processing, - 5. order tracking and confirm shipment - 6. send SKU to eBay or .... for return exemption, - 7. defense A-Z claim and chargeback, - 8. Authorize return request by 24 hours etc - 9. Can use cashback. Like: Beefrugal, Topcashback - 10. Can Give a lot of profit with Good ROI. ๐Ÿ“ˆโ•ฐโ”ˆโžคHere are a few bullets what I will look for when researching a new product - โ€ข Product BSR โ€ข Product type โ€ข Product size โ€ข Product quality โ€ข Product whole-sell price โ€ข Product competition โ€ข Monthly sales โ€ข Product average feedback Responsibility,Trustworthy,reliability and Honesty are very important for me and for success that i trust and i obey "when you will be long time work with me ,then you fully realize my honesty and me and my words." I am willing to do best something with you for long time.
    Featured Skill Order Processing
    Amazon PPC
    Trademark Registration
    Walmart.com
    Company Registration
    Tax Preparation
    Etsy Listing
    WooCommerce
    Sales & Marketing
    Shopify
    Dropshipping
    Digital Marketing Strategy
    eBay
    Social Media Marketing Strategy
    Amazon FBA
  • $11 hourly
    Experienced Professional Offering Comprehensive Support in Customer Service, Administration, Bookkeeping & HR (interviews, payroll & Rota) With a proven track record spanning numerous industries, I bring extensive experience in customer service and administration, coupled with proficiency in recruitment and bookkeeping tasks. In my 8 years of experience, I've honed my skills in providing exceptional customer support, handling inquiries efficiently, and ensuring client satisfaction through effective communication and problem-solving. Additionally, my administrative expertise encompasses tasks such as scheduling, data entry, and document management, contributing to seamless operations. Moreover, I have experience in recruitment processes, conducting interviews, and facilitating onboarding procedures. Furthermore, my proficiency in bookkeeping tasks adds another layer of value to my service offerings. I am committed to delivering high-quality results, leveraging my diverse skill set to meet your business needs effectively. Let's collaborate to streamline your operations, enhance customer experiences, and drive success for your business.
    Featured Skill Order Processing
    Virtual Assistance
    PPC Campaign Setup & Management
    Freshdesk
    Campaign Setup
    Customer Support
    Customer Service
    Email Support
    Amazon FBA
    Amazon Listing Optimization
    Account Management
    Amazon Seller Central
    Amazon PPC
    Campaign Management
    Administrative Support
    Email Communication
  • $12 hourly
    โšก Top Rated Plus by Upwork โšก 12, 000+ hours on Upwork and counting โšก 100% Excellent Feedback Rate โšก Customer Service Professional Hi! I'm Wency (Wayne) from the Philippines, and I am an expert in providing excellent customer service to all English-speaking clients via phone calls, emails, and chat. I have over 8 years of experience in Customer Service, Technical Support, and Business Operations Support. I've worked with companies that are giants in the Customer Service field, including Amazon and Google to name a few. My skills are but are not limited to: - Customer support via phone calls, email, and chat - Handling escalations - Order processing in Shopify - Viewing and editing orders - Tracking orders and coordinating with suppliers as well as couriers - Inventory management - Issuing refunds and replacements - Billing and payments - Quality assurance on tickets and emails - Handling business reviews, and disputes - Managing a team - Creating training manuals and job aids - Streamlining customer service processes for businesses - A whole lot more The systems and apps I am proficient with are but are not limited to: - Zendesk -ClickUp - Gorgias - Shopify - ReAmaze - eBay - Facebook Business Suite - HelpScout - Kustomer App - ShipStation - ShipBob - ShipMonk - Tidio - PayPal - Stripe - Microsoft Office - Google Docs - Trello - Asana - Gmail - Zoom - Skype - Softr - Slack - TrustPilot - Loox - Loom - AppStore Connect - Google Play Console Types of businesses I have worked with: - Dropshipping - E-commerce - Saas & Tech - Consumer Products - Digital Apps and Service - Business Process Outsourcing - Education and Tutoring I look forward to working with you!
    Featured Skill Order Processing
    Google Play
    Administrative Support
    Email Communication
    PayPal
    Stripe
    App Marketplace
    Order Fulfillment
    Customer Service
    Shopify
    Zendesk
    Social Media Management
    Email Support
  • $30 hourly
    I am a skilled negotiator and have always kept companies goals in mind when locating materials as a buyer. My responsibilities also include interviewing vendors and travel to factory sites in order to learn more about potential suppliers. I make a habit of learning more about potential suppliers prior to accepting bids, as I would like to be thoroughgoing in purchasing. Here are some reasons why I think my proven ability to optimize purchasing functions, and my talent in research and analysis will contribute vastly to the success of your company. -I have been buying for different companies for more than 5 years. -I am able to communicate effectively with all levels of staff, and adjust the communication, whether it is with upper management to peers and direct reports. -My personality makes it easy for me to negotiate deals with vendors. -Thanks to my experience as a buyer, I know how to budget and how to negotiate deals, with a sole goal of getting better quality at a lower cost.
    Featured Skill Order Processing
    Price & Quote Negotiation
    Logistics Management
    B2B Marketing
    Request for Proposal
    Request for Quotation
    Procure-to-Pay
    Supply Chain Management
    Private Labeling & White Labeling
    Data Entry
    Contract Manufacturing
    Microsoft Office
    Asana
    Sourcing
    Dropshipping
    Procurement
  • $10 hourly
    My current focus is on drop shipping that includes efficient order data entry, email management, supplier /vendor outreach, and more. Over the past years, I specialized handling customer service and collection tasks. These experiences paved the way for me to be able do deal with all types of customers from polite to irate. I am equipped with professional attitude towards handling pressured situations while not compromising time and resources and always make sure to be geared towards providing maximum output to satisfy client needs. Specifically, I worked as a Senior Customer Support Executive representing a healthcare firm in 2018. The responsibilities are handling end-to-end order processing for durable medical equipment, from working on a signature DOS-based application tool, to accessing web-based payer/insurance verification tools and others, while maintaining adherence to specified qualifications by respective payer guidelines. I also have an in-depth training and career experience in technical recruiting, lead management, audit report while observing the cost-effective guidelines set by the company on a deadline basis. Some of the key advantages that lead me continually to excel in these positions are my proficiency in Google Sheet, Email Management, MS Offices, and being an overall tech-savvy. I am certainly confident that the quality of work projects set will be met and accomplished with satisfaction because I always dedicate my full commitment and integrity towards the company/client I work for.
    Featured Skill Order Processing
    Leadership Skills
    Dropshipping
    Data Entry
    Microsoft Excel PowerPivot
    Market Research
    Social Customer Service
    Adobe Lightroom
    Business Proposal Writing
    Debt Collection
    Email Support
    Phone Support
  • $10 hourly
    โญ๏ธโญ๏ธ OVER 15000+ HOURS SPENT ON UPWORK โญ๏ธโญ๏ธ โญ๏ธโญ๏ธ Top Rated Operations Manager | Virtual Assistantโญ๏ธโญ๏ธ Hi, I'm Riza, Thank you for your interest in looking at my profile. I am a Virtual Assistant/Program Manager for 6 years now and have been in the Business Process Outsourcing (BPO) Industry for a total of 10 years. I have worked for reputable companies all over the world including Verizon and American Express in the United States, Capital One in UK, Spark Telco in New Zealand and Dodo Australia. As a freelancer, I have acquired several skills and used different tools. Most of them were acquired from being an eCommerce Freelancer. These skills include: Recruitment Payroll People Management Phone Support Chat Support Email Handling Order Fulfillment Product Research Product Listing Content Writing Facebook Management Chargeback/Disputes Resolution Facebook Ads Google Calendar I have used platforms and tools including: Ordermetrics Hootsuite MassFulfill Shopify Dropified Oberlo Slack Trello Zendesk Freshdesk Gorgias Asana Wordpress Zoho Word Excel Google Spreadsheet Adobe Photoshop Canva I am also a Shopify Manager and is currently managing a team part-time working for 5 hours a day weekends off. I am fully equipped with tools needed to ensure that tasks are done and that there would be no room for service interruptions that may greatly affect the completion of tasks at a given time. I have 2 DSL connections from different internet service providers. I also have a laptop and a desktop, so in worse case, I can use my laptop and the data connection from my mobile phone. I guarantee 100% dedication not only with the tasks you'll entrust me with but more so in helping you grow your business. I'm looking forward to working with you.
    Featured Skill Order Processing
    Customer Service
    Customer Support
    Product Description
    Data Entry
    Gorgias
    Order Fulfillment
    Order Entry
    Alternative Dispute Resolution
    Dropshipping
    Email Communication
    Order Management
    Product Management
    Order Tracking
  • $10 hourly
    โœจYou And Your Company's Success Is My Top Priority โœจ I am a results-driven professional with a comprehensive background in providing exemplary customer service, technical support, and online banking solutions. My experience spans across various industries and roles, each contributing to my proficiency and adaptability in real-time problem-solving. Here's how I can contribute to you and your company ๐Ÿ‘‡๐Ÿป๐Ÿ‘‡๐Ÿป๐Ÿ‘‡๐Ÿป โ€ข Email Handling โ€ข Administrative Support โ€ข E-commerce โ€ข Customer Service/Technical/Sales (phone, chat, email) โ€ข Downloading and uploading files โ€ข Basic Photoshop editing โ€ข Data Entry โ€ข Schedule Management โ€ข Zendesk Tickets โ€ข Order Processing โ€ข Dropshipping โ€ข Social Media Management โ€ข Cold Calling โ€ข Lead Generation โ€ข Transcribing โ€ข Appointment Setting These are the tools I am well-versed in: โ€ข Zendesk โ€ข Freshdesk โ€ข Amazon WorkSpaces โ€ข Helpscout โ€ข Salesloft โ€ข Salesforce โ€ข HubSpot โ€ข Matrix โ€ข Aircall โ€ข MightyCall โ€ข Airtable โ€ข LinkedIn โ€ข Shopify โ€ข Google Suite โ€ข Microsoft Suite โ€ข Tableau โ€ข Ring Central โ€ข Meta Business Page โ€ข Monday.com If you need someone exeprienced, independent, thorough, and can start immediately -- HIRE ME :) I can help you! Best Regards, Jean
    Featured Skill Order Processing
    Zendesk
    Email Support
    Online Chat Support
    Multitasking
    Answered Ticket
    Lead Generation
    Technical Support
    Customer Service
    Customer Support
    Time Management
    Data Entry
  • $14 hourly
    I help Shopify owners increase customer retention through strategic customer experience. Your partner with seamless dispute resolution. With a proven track record of enhancing customer satisfaction through effective problem-solving and empathetic communication. Resolving conflicts with confidence. Passionate about my work and loyal to my craft. I can devote my time to helping your business, and together we can grow. Experience doing Customer Service for Dropshipping E-Commerce Shopify stores, responding to customers' inquiries via email, chat, Facebook, and Instagram regarding their order status, order tracking, processing refunds, exchange, and cancellation of orders. With key competencies on the following: - Data Entry - Calendar Management - Email Management - Internet Research - Social Media Management - WordPress Management - Inventory Management - Disputes/Chargebacks Management (PayPal, Stripe, and Shopify) - Order Fulfillment (Shopify, Shopline, WooCommerce, Print On Demand - Printify, SPOD & HugePOD, Tapstitch, Huboo, James & James Fulfillment) - Order Management - Project Management Tool (Trello, Asana, ClickUp) - Excellent Customer Service (Shopify, Amazon Messages, LiveAgent) - Customer Support Software (Reamaze, Zendesk, LiveAgent, HelpCenter app) - Office Administration (Google Docs, Google Sheets, and Google Drive) - Executive Admin Assistance task I work on a flexible schedule and am available for new projects anytime. Let's hop on a call to discuss how we can potentially work together. I look forward to working with you! Best regards, Rowena
    Featured Skill Order Processing
    Order Management
    WooCommerce
    Email Communication
    Customer Service
    Data Entry
    Customer Support
    Amazon FBA
    Order Fulfillment
    Shopify
    Email Support
    Social Media Management
    Order Tracking
  • $10 hourly
    I have been working in the Business Process Outsourcing for over 8 years. My learnings molded me to be effective in my role as an Admin Support, Customer Service, and Technical Specialist. Over the years, I acquired a variety of skills and work experiences mainly in Administrative Support and Customer Service. I manage to provide excellence in any areas and I have always made sure to meet all the deliverables on time. I possess a strong interpersonal skills that led me to do a remarkable work. I am good at multitasking, I am reliable, trustworthy, and a self-starter. I give my full commitment to whatever tasks are assigned to me. In freelance industry, the main objective is to satisfy your clients and provide a great customer experience. My goal is not only limited to deliver excellence, but to help the clients succeed and grow their businesses. I will be your partner in gearing towards success.
    Featured Skill Order Processing
    Administrative Support
    Customer Service
    Technical Support
    Customer Support
    Lead Generation Analysis
    Data Entry
    Online Chat Support
  • $140 hourly
    Global Sourcing & Product Development Specialist | 12+ Years of Experience | 100% Job Success Iโ€™m Jaydeepโ€”a Top-Rated Plus freelancer with 12+ years of experience helping businesses worldwide bring their ideas from concept to reality. From sourcing suppliers to overseeing production, logistics, and supply chain strategy, I deliver end-to-end support tailored to your needs. โœ… How I can help:- - Supplier & Manufacturer Sourcing: Find trusted, export-ready manufacturers in India, Vietnam, China, and beyond. - Product Development: Concept development, CAD design, prototyping, and manufacturing readiness for consumer products, automotive parts, electronics, industrial components, and more. - Procurement & Negotiation: Secure competitive pricing, MOQs, lead times, and favorable terms. - Supply Chain & Logistics Management: Optimize inventory, warehousing, freight, and deliveryโ€”globally. - Quality Assurance & Compliance: Ensure products meet relevant standards and certifications (FDA, CE, ISO, ASTM, etc.). - Packaging & Branding: Support with packaging design and sourcing that elevates your brand presence. โœ… Why work with me? - 350+ clients across 35+ countries served successfully - 185+ projects completed with 100% Job Success Score - Expertise spanning Amazon FBA sellers, SMEs, and Fortune 500 companies - Personal network of verified, export-ready suppliers built through on-the-ground factory visits and trade shows - Skilled in working across multiple industries including consumer products, automotive, electronics, industrial goods, wellness, and lifestyle products - Whether youโ€™re looking to launch a new product, streamline procurement, scale production, or optimize your supply chainโ€”Iโ€™m ready to help. Letโ€™s discuss your project and how I can add valueโ€”send me a message today!
    Featured Skill Order Processing
    Supplier Development
    Industrial & Product Design Consultation
    Industrial Design
    Mechanical Engineering
    Engineering Design
    Alibaba Sourcing
    Amazon
    Product Sourcing
    Supplier Search
    Prototype
    Autodesk AutoCAD
    3D Design
    2D Design & Drawings
    Mechanical Design
    SolidWorks
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  • Create a job post tailored to your Order Processing Specialist project scope. Weโ€™ll walk you through the process step by step.
  • Browse top Order Processing Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Order Processing Specialist profiles and interview.
  • Hire the right Order Processing Specialist for your project from Upwork, the worldโ€™s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Order Processing Specialist?

Rates charged by Order Processing Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Order Processing Specialist on Upwork?

As the worldโ€™s work marketplace, we connect highly-skilled freelance Order Processing Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Order Processing Specialist team you need to succeed.

Can I hire a Order Processing Specialist within 24 hours on Upwork?

Depending on availability and the quality of your job post, itโ€™s entirely possible to sign up for Upwork and receive Order Processing Specialist proposals within 24 hours of posting a job description.

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