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Clients rate Order Processing specialists
Rating is 4.6 out of 5.
4.6/5
based on 4,133 client reviews
  2. Admin & Customer Support Talent
  3. (Current) Order Processing Specialists
  • $10 hourly

    • 4.6/5
    • (16 jobs)
    Worked as Quality Analyst for almost 4 years Worked as a Customer Support for 10 years Working from home for 8 years now. SKILLS/TASKS/TOOLS THAT I CAN HANDLE content writing copywriting customer support (email and chat) for a dropshipper executive assistant social media manager Freshdesk Can handle chargeback claims transcription Wordpress Mass Planner Shopify Oberlo Reamaze ZenDesk Excel Google Docs
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Answered Ticket
    Email Etiquette
    Content Writing
    Customer Support
    Communication Etiquette
    Consumer Goods
    Customer Service
    Online Chat Support
    English
    Zendesk
  • $50 hourly

    • 5.0/5
    • (57 jobs)
    "Kate is among the best customer service people we have worked with." "Kate has been an amazing support and asset to my business." "An outstanding freelancer. You will not find better." "Nothing but a delight to work with!" "She is an absolute star!" Take it from my previous and current clients - I can take care of any admin-related work so you can save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess over 8 years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to: - Mental health professionals - Startup, well-established and eCommerce companies - Senior-level executives - Business owners across a broad range of industries I am well-versed and ready to help you with: - Top Notch Customer Support - Inventory Management - Logistics - Inbox Management - Calendar Management - Email Handling - Bookkeeping - Invoicing - Payroll Processing - Medical Billing - Insurance Verification - Transcription - Light Project Management - File Management - File Maintenance - Preparing Financial and Admin Reports - and other ad hoc tasks I have work experience using the following applications/tools/websites: - Amazon Seller Central - Asana - Availity - Basecamp - Best Notes - Box - Buffer - Canva - Cardinity - Cin7 - Deliverr - DHL (collections booking) - Doodle - eBay - Evernote - Facebook (Groups and Pages) - Freshdesk - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Gorgias - Headliner.app - Helpshift - Hootsuite - HubSpot - Instagram - Intercom - Kajabi - LastPass - Leadpages - MailChimp - Mintsoft - OneHealth Port - Outlook - Quickbooks - Receipt Bank - Recurly - Reviews.io - Royal Mail Click and Drop - Salesforce - Sfax - SharpSpring - Shopify - Simple Practice - Squarespace - Stripe - Tidio - Todoist - Trello - WordPress - Youtube - Zendesk - Zoom I highly prefer working on a long-term basis, but short-term projects are also very welcome. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. My main goal is to bring you much more success by helping you run your business smoothly. I will treat your company as if it were my own, and I am dedicated to offering top-notch support to meet yours, your business's, and your customers' needs.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Medical Billing & Coding
    Order Fulfillment
    Google Workspace
    Administrative Support
    File Management
    Virtual Assistance
    Customer Service
    Customer Support
    Calendar Management
    Logistics Management
    Communications
    Task Coordination
    Intuit QuickBooks
    Invoicing
    Payment Processing
  • $23 hourly

    • 5.0/5
    • (5 jobs)
    Repeatedly noted for having an upbeat and happy disposition, I have improved customer experiences by creating a warm and personal atmosphere. I have a track record of excellent communication and rapport building skills. I am able to explain and present technical knowledge/understanding in a clear manner. In my personal life, I am involved in a charity that involves connecting with people on an individual level and adapting to the way they communicate. It also involves public speaking, giving discourses to 100 people or more at a time. Team Leadership Qualities Highly organised Professional Adept at learning & computer literate MS Office Gmail Shopify Trello Ordering processes Problem-solving Complaint management Telephone/email manner
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Customer Service
    Order Fulfillment
    Supply Chain Management
    Customer Retention
    Order Management
    Computer Skills
    Public Speaking
    Teaching English as a Foreign Language Certification
    Complaint Management
    Team Management
  • $20 hourly

    • 5.0/5
    • (9 jobs)
    13 YRS CSR ON/OFFLINE 6 YRS IB AUSSIE / US TELCO BILLING & SALES 4 YEARS INTERNATIONAL ESL TUTOR 2 YEARS SALES COACH 3 YEARS HVAC / VA 0.5 YEARS UPS TRACKING SPECIALIST Helping clients in their time-consuming daily tasks is my speciality by professionally answering consumer and business calls, texts, and emails. I am keen on details and can work under pressure with minimal supervision. I am knowledgeable with Google/MS Office, Slack, Zoom, Blue jeans, Ring Central, Wave phone, SERV man, Nutshell, Pipedrive and other office admin, communications, and CRM tools. I am a team player. I can manage multiple calendars and can use a ticketing system for service requests and other stuff. I have a strong and wonderful yet challenging 13 years of CUSTOMER SERVICE work experience in HVAC, SALES, BILLING, TRACKING, ESL, and VA as we deal with different people over the phone with different needs but basically, they just need help and that's why we are here for. I aim to be an effective and efficient VA or equivalent which I am practicing now in everything that I do with my clients to ensure the quality of service. I am a freelancer mom of 2, accepting jobs with a fair and reasonable wage and benefits to develop a healthy working environment, together we will get the loyalty and dedication to the role given. Other skills I may have, are bonus factors to deliver better output. I look forward to working with you; Contact me. Have a blessed day!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Executive Support
    Business Services
    Multitasking
    Customer Service
    Ticketing System
    English Tutoring
    Data Entry
    Phone Support
    Business with 10-99 Employees
    English
  • $12 hourly

    • 4.9/5
    • (4 jobs)
    Dedicated Customer Service Representative motivated in maintaining customer satisfaction. Goal-oriented, great team player and with a desire for continuous learning.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Order Management
    Technical Support
    Customer Support
    Shopify
    Odoo
    Microsoft Power BI
    SQL
    Microsoft Excel
    Freshdesk
  • $15 hourly

    • 5.0/5
    • (18 jobs)
    Hello! I'm Davied Dela Cruz from Manila, Philippines. I'm doing freelance work since 2013. Why I chose this kind of field? One thing - travel time is killing me. I used to travel from my place to my office for 3 hours and vice-versa. During that time, working online is not a trend yet, but I decided to give it a try. The transition went well so I'm still here looking for opportunities and growth online. I gained a lot of experience, but most of my working timeline has been dedicated to customer service. Below are my skills and highlights: - More than a decade of customer service experience working through different channels: phone, email, chat and social media - Fluent in using the English language either verbal or written communication - 8 years of team management experience handling agents, teams and entire operations - 5 years of training experience - 3 years of website testing and QA - Experience in handling data entry and web research tasks - Experience in data analytics and reports generation - Has recruitment experience - Proven track record of excellence gaining different recognition and promotions throughout my career - Tech-savvy and has experience using different platforms like Zendesk, Salesforce, Shopify, Freshdesk and other online tools - Fast learner and has the ability to adapt to changes - Requires minimal supervision and can work under pressure Given my experiences and personal accomplishments, I can definitely vouch that hiring me will be the best decision you'll ever have. For my future clients, I'm looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Shopify
    Call Handling
    Order Fulfillment
    Zendesk
    Salesforce CRM
    Order Tracking
    Leadership Training
    Management Skills
    Training & Development
    Team Facilitation
    Reports
    Data Analysis
    Microsoft Excel
    Customer Support
  • $25 hourly

    • 4.0/5
    • (9 jobs)
    Having eight years in the Sales/Customer Service Experience. I am very organized, have excellent attention to detail, and have Communication Skills. Through my previous position, I was able to gain skills in Email Creation, Word Processing, and Excel. Great at multi-tasking. I like talking and interacting with new people every day.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Scheduling
    Multitasking
    Product Knowledge
    Proofreading
    Email Communication
    Customer Service
    Microsoft Office
    Customer Support
    Sales Leadership
    Communication Etiquette
    Communications
    Data Entry
    Customer Satisfaction
    Customer Feedback Documentation
    Phone Support
    Email Support
  • $15 hourly

    • 4.9/5
    • (19 jobs)
    I am a proactive, result-oriented, persevering, flexible and an excellent team player. I believe I have developed a considerable level of good communication skill, both verbal and written. I am always focused in everything I do and I always take it a challenge and an opportunity everytime I am given a new or even a routine task especially those tasks which are closely related to my field of work. However, anything new which may not be closely related to my field of work is a welcome opportunity and I consider it as a widener to my horizon in terms of career advancement. I always find it meaningful to achieve targets and equally meaningful in delivering customer satisfaction. In fact, meeting or even exceeding customer expectation has always been my prime drive for excellence in the discharge of my functions, duties and responsibilities.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Customer Satisfaction
    Email Communication
    Product Knowledge
    Customer Service
    Customer Support
    Answered Ticket
    Order Fulfillment
    Zendesk
    Order Tracking
    Email Support
    Online Chat Support
  • $19 hourly

    • 4.8/5
    • (204 jobs)
    👑👑Upwork Varified👑👑 👑👑Top Rated Freelancer👑👑 🏆🏆25000+ Upwork Hours Worked 🏆🏆 🏆🏆100+ Jobs Completed all Five-star ratings and positive feedback 🏆🏆 ⚜️⚜️My Mission is to Boost Your Business⚜️⚜️ ⚜️⚜️If your business is serious about e-commerce success, I can help you.⚜️⚜️ 💎💎100% Client Satisfaction💎💎 ★★Nice to meet you, Thanks for reaching out to me★★ This is Muhmmad Mudeer, I am working on eCommerce marketplaces from last 7 years + and I absolutely love the work and it has lead to working with clients with accounts in the USA, Canada, UK, Germany, Italy, Spain MAZ, UAE, and France. I am a full-time e-Commerce expert and working online for about 7 years + and I am fully an expert in Amazon (Seller Vendor central), eBay, Etsy, Shopify, Walmart, Wayfair, Home depot and many other online market places end to end projects. I have assisted of many Amazon Marketplace Accounts and have managed over 15 million dollars in revenue on Amazon. ==========What I can do for you=========== ✅Amazon (Seller and Vendor via Flat file) ✅eBay ✅Walmart ✅Wayfair ✅Magento ✅Home-depot ✅Shopify ✅Etsy ✅Rakuten ✅Overstock ✅Newegg ✅Sears ✅WordPress/WooCommerce ★★Amazon Skill List★★ ✅ Amazon seller central setup ✅ Amazon listing optimization ✅ Amazon product copywriting ✅ A+ content/EBC pages ✅ Flat file upload/single product listing ✅ Storefront creation ✅ FBA and FBM store management ✅ PPC (Pay per click) ✅ All types of campaigns creation ✅ product ranking ✅ FBA shipment management ✅ Inventory management ✅ New Product launch strategy ✅ Amazon seller support over email and voice. ✅ Buy box winning strategies ✅ Amazon Search Organic Ranking & Competition Research ✅ Product research and Sourcing ★★ eBay Skill List ★★ ✅ eBay Store Management ✅Product Research ✅Product Sourcing from Alibaba & AliExperss ✅ Dropshipping Management ✅ Product Listings ✅ eBay Listings Optimization ✅ CSV bulk upload ✅ eBay Listing With Multiple Variations ✅ Advertising Management ✅ Order Processing ✅ Tracking ID Management ✅ Customer Service ✅ Case Management ★★ Walmart Skill List★★ ✅Product Listings ✅Walmart Feed File ✅ Dropshipping Management ★★PROJECT MANAGEMENT SKILLS★★ I did Masters of Business Administration. I have great experiamce of Customer Caring, Client Dealing skills.. I have Administrative skills, I can manage all of your documents, files, meetings, And much more regarding your business. ✅ Result and goal oriented. ✅ Excellent communication skills ✅ Time Oriented and focused ✅ Organize and creative. ✅ Multitasking skills ✅ Strong typing skills (45 WPM) ✅ My office is equipped with all the necessary software and strong internet. I take a multi-level approach to do the SEO listing creation and keyword research and have many year experiences with some high-level paid subscription tools which include: ✅ Helium 10 ✅ Jungle Scout ✅ Viral launch ✅ SellerLabs ✅ Auto DS ✅ DSD ✅ Yabali ✅ keepa ✅ Zik analytics ✅ Amazon Assistant ✅ Hydra lister ======All other skills for boosting online business. Hire Me with 100% Confidence! ======
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Sourcing
    Shopify
    Data Entry
    Amazon Seller Central
    eBay Web Services
    Amazon PPC
    Customer Support
    Lead Generation
    Amazon FBA
    Advertising
    Amazon Listing Optimization
    Etsy Listing
    eBay Marketing
    Sales & Marketing
  • $13 hourly

    • 4.9/5
    • (18 jobs)
    Talented Virtual Assistant with experience in Social Media Management (SMM) and Customer Support. I am excellent but not limited to the following skills below: Virtual Assistant | Customer Support | SMM - Social Media Basics - Scheduling and Posting Social Media Content - Social Media Content Planning and Creation - Shopify - Order Fulfillment (Etsy) - Use of Print-on-Demand Apps (Printify, Printful - Zapier, Typeform, and Active Campaign Integration Architectural Softwares: - SketchUp 3D Modeling - AutoCad 2D Drafting - 3D Rendering (Lumion and 3DS Max) - Adobe Photoshop Other excellent skills I've acquired: - Data Entry in Word or Google Docs - Lead Generation - Basic Graphic Design for Social Media Posting (Canva, Adobe Photoshop, Adobe Illustrator) - MS Office (Word and Excel) Inclined with my skills above, I can also work well under pressure, detail-oriented, resourceful in completion of tasks, and competent in computer skills. I have sense of urgency and can work with less supervision and at the same time, I'm effective when working with a team. I'm always determined to deliver projects to clients before meeting the deadline with 100% satisfactory. Lastly, I'm passionate about the things that I am very interested with.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    SketchUp
    Autodesk AutoCAD
    Order Fulfillment
    Order Tracking
    Customer Support Plugin
    Lumion
    Customer Service
    Ticketing System
    Customer Support
    Product Listings
    Graphic Design
    Adobe Photoshop
  • $30 hourly

    • 5.0/5
    • (10 jobs)
    Full of tasks? Let me handle it for you! I am adaptable to a wide range of office and administrative tasks. Quick learner who can work individually or in groups. It will be a huge benefit to you that I am also working in Supply Chain and Procurement, as I believe it is an important part of any business and one which I can help with! Yes, you read it right! I am in supply chain and procurement too! You are in need to purchase a certain item and you do not know where to buy it? You are having doubts about importing a product? Do you have no time to search thousands of suppliers online or at Alibaba and don't know where to start searching? ✔️ I am your next Procurement VA ✔️ ✔️ I am your next General VA ✔️ Why me? Listed below are the proven ability and some reasons why. Skills: - I am a purchaser/buyer for over 10 years. - I can adjust my communication for effective negotiation. From peers to upper management. - Securing high-quality products at favorable pricing. - Monitoring shipments/deliverables to make sure of a smooth turnaround. - Have established relationships with Chinese Suppliers and some European. - Knowledgeable in Trello, Airtable, Quickbooks, SOS, Exact Online, Oracle, Mailchimp, Google Suite, Microsoft Office, Photoshop, Canva, etc. Services offered: - Product and Supplier sourcing - Negotiator - Import / Shipping arrangement - Inventory management - Other administrative works - Research - Data entry - Office management - Email and Calendar management - Customer service - Logo and Graphic Designs - Meeting presentations and many more!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Quality Assurance
    Administrative Support
    Supply Chain & Logistics
    Buying
    Purchase Orders
    Price & Quote Negotiation
    Procurement
    Supply Chain Management
    Sourcing
    Supplier Search
    Purchasing Management
    Vendor Management
    Alibaba Sourcing
    Company Research
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Skilled Romanian VA and translator with a fast turnaround within maximum 24 hours. With four years of experience in the assistance area I am also very well-organized, professional, capable of analyzing situations and making decisions. Expert level in: - Personal/Executive Assistance - English to Romanian Translation / Romanian to English Translation - French to English Translation/ French to Romanian Translation - Planning events, organizing team meetings for your remote team - Managing calendars and coordinating meetings - Website translation - E-mail customer support - Social media posting - Project management - Order fulfillment Tools: - Shopify - WordPress - Microsoft Outlook - Microsoft Word, Excel, PowerPoint - Microsoft Teams, OneNote - Google Drive - Gmail - Slack - Rock - Sharepoint online
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Email Support
    Meeting Agendas
    Scheduling
    Romanian to English Translation
    Management Skills
    Social Media Management
    French
    Romanian
    Email Communication
    Translation
    English
  • $10 hourly

    • 4.9/5
    • (4 jobs)
    Hi, I am Ian from the Philippines. Thank you for the time to check my profile! I have been working as a Customer Service Representative for almost 5 years handling US Healthcare accounts (medical DME, Dental, Pain Management and Ophthalmology). Responsible for Verifying coverage, Authorization, Claims, and reaching out to the patient for outstanding balances. Throughout my career, I have learned and strengthened the following soft skills: ✔️ Multi-Tasking ✔️ Attention to details ✔️ Communication skills ✔️ Learning every detail of the task ✔️ Work under pressure and still provide quality results. ✔️ Medical billing Rest assured that I am willing to learn everything and provide the best of my skills to do the job well done! Thank you for your consideration, I am looking forward to meeting you soon!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Online Research
    Insurance Verification
    Medical Referrals
    Pixel Art
    Photo Editing
    Customer Service
    Appointment Scheduling
    Administrative Support
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    I've been in a BPO and Corporate company for six years. I started freelancing back in 2016. I've handled AT&T Account as Billing General Inquiry and Sales, OPTUM- UNITED HEALTHCARE as Customer Support Advocate, DTDC Australia as sales, phone, email, and chat support, and TWO SHOPIFY STORES as phone customer support, and lastly, with GOOGLE OPERATIONS CENTER as a Senior Customer Support Policy Specialist. My goal is to always be on top of my game, provide the best customer service experience, and contribute to the company's growth with my integrity, passion, and dedication to my work. The combination of my skills and strengths will give success to your company.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Online Chat Support
    HubSpot
    Communications
    Administrative Support
    Telemarketing
    Phone Communication
    Slack
    Stripe
    Following Procedures
    Trello
    Gmail
    Customer Service
    Email Communication
  • $20 hourly

    • 5.0/5
    • (23 jobs)
    Working with startup ecommerce, health and wellness clients in providing outstanding support to their customers and teams. Also, an organizing diva with a knack for managing her client’s business from the backend -- email, calendar management, Canva creations, social media, content and eCommerce Shopify stores.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Database Maintenance
    Order Management
    Project Management
    Task Coordination
    Administrative Support
    Order Fulfillment
    Digital Project Management
    Customer Support
    Customer Service
    Social Customer Service
    Order Tracking
    Team Management
    Email Support
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    1.Professional Web designer at your service. In this line of business for over 7 years. During this time I have worked for many different established clients around the world, from fashion designers to airline companies. I have successfully completed large projects in the areas of Web design and Front end. Specialized in Shopify dropshipping website creation. Created wide range of big platforms for various clients around the world covering hundreds of clients. Large experience in working with leading teams on big projects. Impeccable attention to details , I am always on a look out for new exciting projects, should you have one I will be happy to discuss it with you. 2.I am an Organic Social Media Specialist & Content Creation Expert. Working across Instagram, Facebook,Pinterest and Tik Tok. Certified in social media marketing , I work with brands to help them build, elevate or connect with their audience or customer via social media. Often, social media is an afterthought for many businesses or perhaps they just aren't seeing success or value in remaining active. I assist with forming an identity for their brand in this space and elevate their strategy. I've helped so many of my clients shine on their social media platforms. I assist with many areas of social media, such as. - Organic engagement & growth strategies - Building the brands identity & aesthetic on their social platforms - Instagram feed design - Content creation: Capturing the product or service in the best way possible - Understanding the target audience and their lifestyle interest. Creating balance and contrast with 'selling' or 'promoting' services and giving value to customers. - Editing content for social media - Caption writing & copywriting - Applying uniform filters and ensuring quality is consistent - Social Media strategy, planning and content schedules. - Setting up & managing business profiles including 'Shopping', 'Swipe Up', links to the website. - Monitoring and reporting on analytics bi-monthly
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Order Tracking
    Email Communication
    Ecommerce Website
    Customer Support Plugin
    Email Support
    Graphic Design
    Shopify Theme
    Web Design
    Customer Support
    Online Chat Support
  • $15 hourly

    • 4.5/5
    • (13 jobs)
    Hi! My name is Darryn. It would be my great pleasure to have the opportunity to work on your project. I am an expert in this field and have had more than 13 years of success. I have extensive experience with the following: Telemarketer, Cold Caller, Outbound Sales (B2B, B2C)I've worked in the appointment setting industry for life insurance, final expense, mortgage, workers' compensation insurance, general liability insurance, and medical consultation.I'm a consistent top performer in this field. Customer service: I'm an expert in providing top-notch customer service. Netspend, JP Morgan Chase, Cisco Linksys, Ecommerce store services, AT&T Fiber and DSL billing, technical support, escalation, wireless, internet, IPTV, VOIP, and DirecTV sales are among the companies I've worked with. Team Manager: Almost 5 years of experience managing 15–25 agents that serviced AT&T customers for escalations, billing, and sales. I'm an expert in targeting behaviors for satisfactory performance and meeting KPIs and goals. My experience makes me exactly the kind of value-added employee you need for your project. My hardworking nature and extensive experience will enable me to contribute significantly to your staffing needs.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Customer Support
    Appointment Scheduling
    Telephone Handling
    Sales
    Meet Sales Targets
    Inbound Inquiry
    Cold Calling
    Appointment Setting
    Lead Generation
    Technical Support
    Telemarketing
    Administrative Support
    Email Handling
    Customer Service
  • $20 hourly

    • 4.7/5
    • (68 jobs)
    As a certified web developer, I have developed a wide range of websites using WordPress, Shopify, HTML, CSS, PHP/MySQL, Photoshop and Dreamweaver, Social Media ( Facebook, Twitter, YouTube, Hootsuite ). Keyword research for domain names, I can work on the various task with cPanel, FTP and different server websites ex: Adding domains, Transferring files, Databases installation. Whether you want to build a website from the ground, or would like to update your current website. I have the skills necessary to make your website run smoothly and look great. In addition to the web skills, I have over five years of experience in customer service. I have also worked in order processing, Data management, and email ticket support. My English is well and good. I am honest and dedicated to any task, even if it is not under my skills, I always try to learn with my fast learning skills. Moreover, I try to give a high quality of work to my clients, and I would like to work in a team to enhance my website skills.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Order Fulfillment
    Order Entry
    WordPress SEO Plugins
    Order Tracking
    Shopify Theme
    WordPress e-Commerce
    WordPress Multisite
    Wordpress Thrive Themes
    WordPress Theme
    WordPress Plugin
    WordPress
    Shopify
  • $12 hourly

    • 5.0/5
    • (6 jobs)
    I help Shopify owners increase customer retention through strategic customer experience. Passionate about my work and loyal to my craft. I can devote my time to helping your business, and together we can grow. Experience doing Customer Service for Dropshipping E-Commerce Shopify stores responding to customer's inquiries via email, chat, Facebook & Instagram regarding their order status, order tracking, processing refunds, exchange and cancellation of orders With key competencies on the following: - Data Entry - Calendar Management - Email Management - Internet Research - Social Media Management - WordPress Management - Inventory Management - Order Fulfillment (Shopify, WooCommerce, Print On Demand - Printify, SPOD & HugePOD, Huboo, James & James Fulfilment) - Order Management (Processing orders, Tracking, Updating Order status, Managing Returns/Exchanges and Refunds) - Project Management Tool (Trello, Asana, Clickup) - Excellent Customer Service (Shopify, Amazon Messages) - Office Administration (Google Docs, Google Sheets, and Google Drive) - Executive Admin Assistance task I work on a flexible schedule and am available for new projects anytime. Let's jump on a call to discuss how can you can use some of my help. I look forward to working with you! All the best, Rowena
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Order Management
    WooCommerce
    Email Communication
    eCommerce
    Customer Service
    Data Entry
    Customer Support
    Amazon FBA
    Order Fulfillment
    Shopify
    Email Support
    Social Media Management
    Order Tracking
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    I am a customer service professional with over 8 years of experience in providing exceptional support to customers in various industries. I have a deep understanding of the technical aspects of services like SmartDNS and VPN, and have honed my skills in resolving customer inquiries and concerns through email and live chat support. In addition to my customer service expertise, I am proficient in various software tools, including Microsoft Office (Word, Excel, PowerPoint), Google Docs, WHMCS, Zendesk, Reamaze, and Freshdesk. I have utilized these tools to efficiently manage customer interactions and streamline processes, ensuring prompt and effective resolution of issues. I have also worked extensively in the e-commerce and dropshipping sectors, managing customer interactions, coordinating with suppliers, and providing administrative support as a virtual assistant. I am known for my attention to detail, proactive approach to problem-solving, and ability to work well under pressure in fast-paced environments. As a team player, I collaborate effectively with colleagues to achieve shared goals and contribute to the success of the companies I work with. I am passionate about providing outstanding customer experiences and consistently strive to exceed expectations. Key Skills: Customer service and support Billing and payment issue resolution E-commerce and dropshipping expertise Virtual assistance Email and live chat support Microsoft Office (Word, Excel, PowerPoint) Google Docs WHMCS Zendesk Reamaze Freshdesk Attention to detail Proactive problem-solving Excellent communication skills Team player If you'd like to learn more about how my skills and experience can benefit your organization, please don't hesitate to connect with me or reach out for further information.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Freshdesk
    Zendesk
    Customer Support
    Data Entry
    Email Handling
    Helpdesk
  • $15 hourly

    • 4.7/5
    • (11 jobs)
    Are you seeking an experienced e-commerce professional with a strong background in customer service and support? With over 7 years of experience, I specialize in providing exceptional service to businesses operating in the e-commerce sector. My expertise includes working with CRM systems such as Zendesk and Reamaze, as well as CMS/SaaS systems like Shopify and WordPress. As your dedicated customer service representative, I am committed to delivering outstanding service and ensuring that your customers have a seamless and positive experience with your brand. Allow me to use my expertise to help you take your e-commerce business to the next level. I've gained a lot of experience working with a variety of systems, including some of the most advanced tools in the e-commerce industry. - Shopify - Zendesk - WordPress - Reamaze - Amazon - Etsy/Ebay With my extensive experience working with these systems, I can provide top-notch support to your e-commerce business. Whether you need assistance with customer service, store development, and management, content publishing, product listing, website testing, e-commerce application integration, or virtual assistant tasks, I have the skills and expertise to help you achieve your goals. Let's work together to take your e-commerce business to the next level.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Customer Satisfaction
    Zendesk
    WordPress Development
    Amazon
    Customer Service
    Ticketing System
    Order Tracking
    Online Chat Support
    CSS
    Ecommerce Website
    Shopify
    HTML
    Stripe
  • $10 hourly

    • 4.9/5
    • (26 jobs)
    I help eCommerce Business Owners manage their day-to-day operations from order fulfillment, inventory management, forecasting, logistics, and product management including barcode creation in GS1, customer service a lot more. You've come to the 𝐑𝐈𝐆𝐇𝐓 𝐏𝐑𝐎𝐅𝐈𝐋𝐄!😉 ⭐My Services Include⭐ 𝙚𝘾𝙤𝙢𝙢𝙚𝙧𝙘𝙚 ✅ Manages eCommerce Stores ✅Leading order fulfillment team ✅ B2C and B2B Order Management ✅ Customer Support ✅ Manages Chargeback and Dispute (PP & Shopify) ✅ Setting up shipping rates and zones in Shopify ✅ Inventory Management and SKU Creation ✅ Product sourcing and listing 𝙎𝙪𝙥𝙥𝙡𝙮 𝘾𝙝𝙖𝙞𝙣 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ✅ Forecasting, planning, and raising PO with suppliers ✅ Creating barcodes using GS1 ✅ Booking forwarder via email and systems (DHL/Flexport) ✅ Inventory Management with our 3PL WMS ✅ Recording of received stocks of FG, byproducts, raw materials, and components ✅ Reconciliation of goods receipt vs. shipped ✅ Stock Transfer (Dear/Business Central) ✅Create assembly and finish goods listing on Dear, Business Central, and WMS ✅ Monitoring shipment and customs clearance ✅Amazon Seller Central Inventory Replenishment ✅SKU Creation in WMS ✅ASN Creation 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙙 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙛𝙤𝙡𝙡𝙤𝙬𝙞𝙣𝙜 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢 ✅ Quickbooks Online ✅Amazon Seller Central ✅ Dynamics 365 (Business Central) ✅ Woocommerce ✅ Shopify Plus ✅Magento ✅ Dear (Cin7) ✅ DHL Portal ✅ AliExpress ✅Qlik (fulfillment, inventory management) ✅ Shipmonk ✅ Mintosft ✅ Dropify ✅ Oberlo ✅ Loox, Areviews, AliReviews ✅ Gorgias ✅ Freshdesk ✅ Zendesk ✅ Asana ✅ Trello ✅ ClickUp ✅ Notion ✅ Airtable ✅ Google Suite ✅ Brightree Hire me now and let's discuss how I can help you!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Procurement
    Supply Chain & Logistics
    Supply Chain Management
    Logistics Management
    Inventory Management
    Third-Party Logistics
    Purchase Orders
    Shopify
    Amazon FBA
    Administrative Support
    Invoicing
    Microsoft Excel
  • $12 hourly

    • 4.8/5
    • (7 jobs)
    🏆Top Rated Freelancer 🚀 4 yrs + Experience as Amazon Seller Central, Etsy, and Shopify Customer Service Representative and Admin Support Services offered: ⚡ Amazon Seller Virtual Assistant ✔ Executive Virtual Assistant 🛒 Customer Service Representative for Etsy, Amazon, and Shopify Stores 📸 Social Media Management: Facebook, Youtube, Instagram & Pinterest 💡 Social Media Graphics 📧 Email Management 📁 Admin Support 📖 Online research/Keyword Research 📣 Blog Management Throughout my time online I have learned to work with these platforms and programs: Amazon Seller Central Shopify Paypal Etsy Deliverr Shipstation Kajabi Blogspot WordPress Skype Slack Later Hootsuite Canva Adobe Photoshop Filmora Clickup Airtable Engagebay ⚡ Fast, reliable, flexible, hard worker, and detailed-oriented Virtual Assistant! I possess many transferable skills and abilities that will make me an asset to your company. I am passionate and enthusiastic about my work! I will do my best to earn your trust and deliver quality services! If you're looking for a Rockstar Virtual Assistant, HIRE ME!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Amazon Seller Central
    Email Communication
    Shopify
    Customer Support
    Inventory Report
    Customer Service
    Amazon FBA
    Influencer Marketing
    Administrative Support
    Data Entry
    Canva
    Social Media Management
    Email Support
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    If you're looking for an impassioned Virtual Assistant - I am the one! With more than 6 years of experience in Admin Support, I have the skills to assist you with your daily tasks so you can sit back and maximize your time to focus more on important things. I provide assistance for the following: - Order Processing Management - Email Handling - Calendar Management - Google Docs and Sheets - Microsoft Word and Excel - Document Conversion - Photo background removing - Data Entry - Basic Bookkeeping like uploading of receipts, Organizing / Categorizing transactions in Expensify or in Wave or in Rho - Sales Recording / Invoicing (thru Stripe platform) - Facebook posts scheduling - Uploading and scheduling video content on Youtube - Uploading video content (WordPress Elementor) - Uploading podcast media (thru Libsyn) - scheduling video content to your reels, tiktok and Facebook (thru Later platform) - create a survey template thru Google Forms - design brochure and leaflet for your business I am familiar with the following business tools and platforms too: - Trello - Asana - PandaDoc - Expensify - Wave - Rho - Stripe - Salesforce - PgAdmin - WordPress - Libsyn for Podcast - Facebook Page - Loom - Canva - Teachable - Later - Circle I am available for new projects anytime and work on a flexible schedule. I have done my previous works with 100% client satisfaction as giving the best client satisfaction is my passion. I aim to always deliver high-quality results while meeting strict deadlines is my top priority. If you think we're a good fit, kindly contact me and I will be more than glad to help you!
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Expensify
    Google Workspace
    Teachable
    Stripe
    Graphic Design
    Calendar Management
    Canva
    Email Communication
    Wave Accounting
    Social Media Management
    Content Upload
    Document Conversion
    Microsoft Office
  • $15 hourly

    • 4.9/5
    • (79 jobs)
    My Qualities: - 10+ Years of Logistics & Supply Chain Management Experience - 9+ Years of Alibaba / 1688 Experience - 9+ Years of AMAZON FBA / FBM Experience - 7+ Years of AMAZON PPC Experience - 9+ Years of SHOPIFY / Walmart / eBay / BigCommerce etc. E-Commerce Store Operations Management & Maintenance Experience - High-Quality Customer Service & Satisfaction Guarantee Experience - Experienced Inventory Planner - Product Sourcing Knowledge & Hands-on Experience - Freight Forwarder Handling Knowledge with Extensive Prior Experience - Product Management & Planning Knowledge with Extensive Prior Experience Software / Tools Experience: - Jungle Scout - Helium 10 - ShipStation - Basecamp - Asana - Slack - Nordpass / Lastpass - Zendesk / Re-Amaze - Etc (Eager to learn more things in my portfolio) A Few More Things: - I use a Solid FIBER OPTIC Internet connection (20 MBPS) - Always available via MOBILE - Deadline meeter - TRUSTWORTHY Educationally: - Secondary School Certificate (Science) - Higher Secondary School Certificate (Science) - Bachelor of Science in Electrical & Electronics Engineering (EEE) - Masters in Business Administration - MBA (Major - Management Information System {​​​​​MIS}​​​​​) FOR YOUR BUSINESS- - I am the guy that always looks out / works out for "PROFIT" !!! I am the guy you are looking for @ lucrative prices that will bring you "PROFIT". I'll keep you running if you keep me walking. - There are always ups and downs in a business and I can maintain a balance in both phases - Early planner - I am a very good watcher and catcher
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Account Management
    Shopify
    PPC Campaign Setup & Management
    Online Sales Management
    Shipping Labels
    Amazon PPC
    Amazon Seller Central
    Order Management
    Order Fulfillment
    Amazon FBA
    Customer Service
    Email Support
    Supply Chain & Logistics
    Zendesk
  • $15 hourly

    • 4.6/5
    • (26 jobs)
    Hi! It's me, Anna! Your next VA specializing in eCommerce and customer service. I help store owners manage their businesses since 2017. Let's hop on a quick chat! :)
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    eCommerce
    Data Entry
    Microsoft Excel
    Microsoft Word
    Customer Support
    Customer Service
    Technical Support
    LivePerson
    Freshdesk
    Online Chat Support
    Zendesk
  • $16 hourly

    • 5.0/5
    • (4 jobs)
    Customer service: I love offering customer service and I have almost 6 years of experience in the Contact center industry as an agent and floor support for Sales, billing, shipping, and technical support through: Telephone-Handling (Avaya) / (Talkdesk) / (Zendesk) Chat-Handling (Oracle) / (Snap Engage) / (Zendesk) Email- handling (Zendesk) / (Freshdesk) I have used Shopify, Stripe, Magento and Ship Station to manage the customers’ accounts and orders. Other tools: Ring Central, Team-viewer and Slack I have also used Excel Spreadsheets on Google Docs to report issues When I worked in Teleperformance, I was promoted to be a Floor support because the effort that I was putting on the campaign became to be noticeable. I really like to help my customers with their needs and concerns, and also give them the best-personalized solution based on what our customer is requesting and the tools I have.
    vsuc_fltilesrefresh_TrophyIcon Order Processing
    Shopify
    Microsoft Excel
    Castilian Spanish
    Customer Service
    Microsoft Word
    Technical Support
    English
    Phone Support
    Zendesk
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