Hire the Best Order Processing Specialists
in China

Clients rate our Order Processing specialists
Rating is 4.9 out of 5.
4.9/5
Based on 200 client reviews
Bufang Z.

Linyi, China

$30/hr
4.9
259 jobs

Hi, this is Kitty from China. I am a results-driven Supply Chain Manager with hands-on experience in managing end-to-end operations for eCommerce and retail businesses. I specialize in optimizing order workflows, improving store performance, and building structured systems that drive efficiency and scalability. My core expertise lies in analyzing operational data and turning it into actionable strategies. I help businesses gain clear visibility over their supply chain and make better decisions through performance tracking and process optimization. What I Can Do for You ※Order & Store Performance Management Monitor daily order flow, fulfillment status, and delivery timelines Analyze store performance using key metrics Identify bottlenecks and provide data-driven improvement plans ※KPI Setup & Performance Tracking Define and implement clear KPIs (processing time, delivery time, delivery rate, chargeback rate refund rate, invoice monitor) Build dashboards (Looker Studio / Google Sheets) for real-time monitoring Track supplier and product performance to identify winning and underperforming areas ※ SOP (Standard Operating Procedures) Development Design structured SOPs for order processing, fulfillment, and issue handling Standardize workflows to reduce errors and improve team efficiency Ensure consistency across operations ※SLA (Service Level Agreement) Management Set realistic SLAs for suppliers and logistics partners Monitor compliance and flag risks early Improve delivery timelines and customer satisfaction ※Supply & Vendor Management Coordinate with suppliers to ensure stable inventory and timely fulfillment Evaluate supplier performance (cost, delivery speed, reliability) Optimize sourcing strategies to reduce cost and risk ※ Tools & Skills Looker Studio (Dashboard & KPI tracking) Google Sheets (Advanced analysis & automation) Shopify and related analysis (Order & store management) Clickup (Project management) With years of experience in supply chain management, I have built and operated my own warehouse to provide reliable, scalable fulfillment solutions for eCommerce businesses worldwide. I don’t just manage supply chains — I create complete operational systems that help brands streamline sourcing, control quality, and deliver faster to their customers. What My Business Offers 1. Product Sourcing & Supplier Management ⭐Source high-quality products directly from trusted manufacturers ⭐Negotiate pricing, MOQs, and lead times to maximize your margins ⭐Identify stable suppliers to reduce stock and fulfillment risks ⭐Support product research for scaling winning products 2. Order Fulfillment (Warehouse-Based Operations) ⭐Process and fulfill daily orders from my own warehouse ⭐Fast and accurate picking, packing, and shipping ⭐Integration with Shopify and other eCommerce platforms ⭐Real-time order tracking and status updates 3. Quality Control & Inspection ⭐Strict quality checks before shipment ⭐Product inspection to reduce refund and return rates ⭐Defect identification and supplier feedback loop ⭐Ensure consistent product standards as you scale 4. Customized Packaging & Branding ⭐Branded packaging solutions to enhance customer experience ⭐Insert cards, thank-you notes, and promotional materials ⭐Flexible packaging options tailored to your brand identity ⭐Improve perceived value and customer retention 5. Private Label & Brand Building Support ⭐Assist in private label product development ⭐Coordinate logo printing, packaging design, and customization ⭐Help transition from dropshipping to a branded business ⭐Support long-term brand growth and differentiation Why Work With Me Own warehouse = full control over quality and fulfillment speed Data-driven approach to improve efficiency and profitability Experience supporting scaling eCommerce businesses Focus on long-term partnerships, not just transactions I help businesses move from unstable dropshipping operations to structured, reliable supply chains — with better control, faster delivery, and stronger branding.

  • Order Processing
  • Dropshipping
  • Translation
  • Shopify
  • Product Research
  • Customer Service
  • Order Fulfillment
  • Sourcing
  • Alibaba Sourcing
  • Mandarin Chinese
kunpeng W.

Dongguan, China

$15/hr
5.0
4 jobs

Hi Im Allen Ng,a 6 years experience Freelancer on sourcing, aduit,inspection, cost down. My Upwork sourcing service scope includes but not limited to the following: 1. Product Sourcing in China: Source suppliers through diverse channels including Alibaba, AliExpress, China’s domestic Alibaba (1688.com), Taobao, Pinduoduo, Made-in-China, and numerous physical locations. Screen a minimum of 3-5 suppliers for price comparison to secure optimal pricing without compromising quality. 2. Sample Testing: Obtain samples from 2–3 suppliers, conduct inspections/testing, and ship approved samples to you for final review and confirmation. 3. Production Monitoring: I will provide close oversight during manufacturing, sharing real-time production photos/videos with clients. 4. Quality Control: Upon production completion, I can arrange pre-shipment inspections to verify quality standards. 5. Logistics Coordination: After shipment approval, I will solicit competitive quotes from multiple freight forwarders to secure cost-effective shipping solutions aligned with clients’ interests. Continuous tracking updates will be provided until goods are delivered intact. 6. End-to-End Management: Comprehensive oversight from initial sourcing through final client delivery. 7. Supplier Communication Method (Post-Acceptance of Upwork Contract): After identifying qualified suppliers, I will establish dedicated chat groups including you and the suppliers. These groups will facilitate discussions on custom requirements, MOQ (Minimum Order Quantity), and pricing negotiations. You are free to ask anything in the group. 8. Trouble shooting when you do business with Chinese or Asia factory: accompany when you visit Chinese factories, translation and others arrangement

  • Order Processing
  • Sourcing
  • Price & Quote Negotiation
  • Quality Inspection
  • Dropshipping
  • Factory & Supplier Auditing
  • Supplier Search
  • Supply Chain & Logistics
Liana H.

Foshan, China

$35/hr
4.8
44 jobs

Hi, I’m Liana – an MBA-qualified, Upwork Top Rated China sourcing and procurement specialist based in Foshan, Guangdong, the heart of China’s manufacturing hub. I help Europe, the US, and the Middle East clients source factory-direct products while ensuring quality, timely delivery, and risk-free procurement. My core expertise: on-site factory audits and client accompaniment for factory visits, giving you confidence in supplier capability, production standards, and product quality before any order is placed. With 50+ successful procurement projects delivered annually, I provide a professional, transparent, and end-to-end sourcing solution tailored to your needs. 🌍 One-Stop Sourcing Services 🏭 Factory Audits & On-Site Visits – verify supplier capability, production process, and quality systems; accompany clients or represent you on-site 💲 Product Development & Sampling – prototype, materials, and packaging support 📐 Production Follow-Up & Communication – daily updates, progress tracking, and timely issue resolution 🛠️ Pre-Shipment Inspection (AQL) – third-party QC to guarantee product quality 🧪 Consolidation & Logistics Coordination – freight quotes, shipment tracking, and delivery management 🚧 Multilingual Communication – fluent English, Mandarin, and Cantonese, bridging communication between you and suppliers 🔄 Product Categories 📱 Electronics & Appliances 👕 Apparel 🏋️ Sports & Fitness 🍽️ Tableware 🏗️ Building Materials 🧵 Fabrics 🛏️ Home Textiles 🤖 Smart Devices 🥤 Daily Use Items (cups, keychains, etc.) 💇‍♀️ Hair & Beauty Products 💡 Seamless Workflow Supplier Shortlist → 🏭 Factory Audit / Visit → 🧪 Prototype → 🏭 Mass Production → ✅ Quality Control → 🚢 Shipping & Delivery 📍 Strategic Base: Foshan, Guangdong (Pearl River Delta) Direct access to suppliers and manufacturing clusters for: Furniture | Ceramics | Lighting | Machinery | Food & Beverage Packaging | Home Appliances 🔝 Why Clients Choose Me Upwork Top Rated Freelancer with verified track record 50+ high-quality procurement projects delivered annually Core expertise in factory audits and on-site visits, ensuring supplier reliability and production quality Direct access to Chinese factories, saving time and cost Transparent, professional, end-to-end sourcing process that minimizes risk and maximizes value 📩 Share your project, and I’ll provide a clear, actionable sourcing plan with factory verification, quality control, and logistics — all handled professionally, efficiently, and risk-free. Let’s start today.

  • Order Processing
  • Sourcing
  • Alibaba Sourcing
  • Supplier Search
  • Virtual Assistance
  • Chinese
  • Factory & Supplier Auditing
  • Supplier Development
  • Contract Negotiation
  • Market Research
  • Logistics Management
  • Purchasing Management
  • Price & Quote Negotiation
  • Buying
  • Task Coordination
Lu B.

Shenzhen, China

$35/hr
5.0
58 jobs

✅ TOP RATED PLUS Hi I am Bai Lu, located in Shenzhen China. ⚫ 10 years’ experience working in purchasing/sourcing manager positions for retails business both online and offline stores. ⚫ Managed products and services ranging from consuming products to industrial products such like: fashion Jewelry, clothing, electronics products, toys, fitness equipment, LED lights and displays etc. ⚫ Skills related to analyzing price proposals and financial reports ⚫ Negotiation skills that lower costs while maintaining relationships with suppliers ⚫ Other skills: Retail brand operation, Logistics coordinating, Custom clearance experiences, projects & orders management, quality control, business mentor, product protype, suppliers audit etc. With demonstrated experience and comprehensive background in working as a Purchasing for over 10 years, I am fully adept at performing any tasks associated with the role. • Built and maintained professional relationships with suppliers, assisted the Purchasing manager with inventory management, factory audit. • Conducted and analyzed monthly reports, administered contracts. I would very much like to discuss opportunities with you and I hope to hear from you soon. Thank you for your time and consideration. Sincerely, Bai Lu Cover letter as a team with my business partner: Hi, We offer sourcing and engineering management services in the Shenzhen and greater Guangdong area. I manage the sourcing aspects and supplier negotiations of the business. and my partner, Edmund de Beer, manages the electronic engineering aspects of the business. He is an electronic engineer by trade with extensive knowledge and capabilities in mechanical engineering as well stemming from years of working in the military vehicle and rail sectors. Our English is excellent and I am a native mandarin speaker and expert in supplier sourcing/negotiations. Feel free to also visit our website www dot debeer-electronics dot com for more information. Since COVID we have done many Sourcing, factory audit and inspections on behalf of international clients due to travel restrictions and are accustomed to providing weekly reports using our existing templates. We also have a list of preferred factories we use to manufacture our own products which might aid in resolving some of your supply chain needs in China should you require. We also have a lot of project management experience and can work in line with your schedule and help you update Gantt charts to give you very quick feedback on your production status. We have good partnership with logistics agent we have been worked together many times, we understand all the documents needed and will prepare it accordingly. We usually sign NDA's with our clients before commencing any sharing of designs and documents and welcome this. If you feel you need a mutual NDA but do not have one we can gladly share our standard mutual NDA for your perusal and we can use gladly use it saving time on the tedious admin around any project. Please feel free to contact me for further information and we can discuss a package so you can have one sourcing channel in China with multiple skillsets. We can arrange a video call with Edmund and myself before you assign the job so we can do an introduction and we can briefly discuss your requirement and production to give you insight in to how we operate. Thanks

  • Order Processing
  • Project Management
  • Logistics Management
  • Price & Quote Negotiation
  • Factory & Supplier Auditing
  • Clothing
  • Sourcing
  • Product Development
  • Consumer Electronics
  • English to Chinese Translation
  • Quality Inspection
  • Jewelry
  • Amazon FBA
  • Buying
  • Vendor & Supplier Outreach
YUAN DAN Z.

Shenzhen, China

$30/hr
5.0
218 jobs

My 20 years working experience in international business would cater to any of your needs from China. Once you do business, you do not need to worry about the language barrier, the safety etc, I will be your eyes and ears in China! Key services: ✅ Business negotiation, product sourcing (Alibaba, 1688 sourcing for Amazon FBA, BOL & Shopify customers), product development, factory coordination, project management, supply chain management. Skilled in Slack, Asana, Airtable, Monday, SharePoint, Google sheet, Excel, Loom, PPT etc. ✅Company background survey, factory audit, order follow-up. ✅ Product inspection, sample collection and shipment to overseas. ✅ Chinese business development, sales & marketing consulting, market research & survey, China team management and SOP developing. ✅ Content writing, Chinese translation, phone call translation, business meeting & exhibition interpreting (meeting memorandum could be offered) ✅ Business trip organizing, hotel reservation, flight & train ticket booking etc.

  • Order Processing
  • Purchasing Management
  • Sourcing
  • Buying
  • Product Research
  • Supplier Search
  • Supply Chain Management
  • Quality Control
  • Alibaba Sourcing
  • Vendor Management
  • Price & Quote Negotiation
  • Purchase Orders
  • Translation
  • 1688.com
Yang Y.

Shenzhen, China

$5/hr
5.0
4 jobs

Hi, I’m Yang a Shopify sourcing and fulfillment support specialist based in China. Looking for a reliable, tech-driven supply chain partner in China to scale your e-commerce brand? I operate a professional sourcing agency with a physical warehouse, a dedicated QC team, and automated fulfillment systems. We bridge the gap between global sellers and top-tier Chinese manufacturers (1688, Alibaba) to maximize your profit margins. 🔥 FREE VALUE-ADDED SERVICES: • Free Warehousing & Storage (Zero cost to hold your stock) • Free Custom Thank-You Cards Placement (Build your brand identity) • Free Product Photography & Videography (High-converting marketing creatives) OUR CORE SERVICES: 1. Direct Factory Sourcing: First-hand 1688 wholesale pricing and strict price negotiation. 2. 100% Manual QC Inspection: Piece-by-piece check in our warehouse to eliminate store chargebacks. 3. Fast ERP Fulfillment: Seamless integration (Dianxiaomi, Dsers). 5-8 calendar days delivery to US/UK/EU. Whether you are scaling on Shopify, TikTok Shop, or Amazon, we handle the logistics chaos so you can focus entirely on marketing. Message me with your product link for a fast factory price quote today!

  • Shopify
  • Product Sourcing
  • Dropshipping
  • Supplier Search
  • Quality Control
  • Order Fulfillment
  • Alibaba Sourcing
  • Procurement
  • Supply Chain Management
  • Logistics Coordination

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