Hire the best Chat Support Specialists in China

Name: Chat Support specialists
Brand: Upwork
Rating: 5 (110 reviews)

Check out Chat Support Specialists in China with the skills you need for your next job.

Get started

Clients rate Chat Support specialists

5/5

based on 110 client reviews

$25 hourly
Meifeng G.
- 5.0/5
- (98 jobs)
Hey there! Thanks for viewing my profile. The services I offer are as below: ☺ Chinese/English Audio&Video Transcription&Translation Create Closed Caption SRT file in English/Chinese ☆ I can also add subtitles to your video. ☺Web research/Internet research/online research from Chinese websites Data entry/Data collection/Data Labeling/Annotation ☺Mobile app testing/Webpage testing from Mainland China

Chat Support
Chinese to English Translation
Software QA
Simplified Chinese
Web Testing
Online Chat Support
SRT
Manual Testing
Mandarin Chinese to English Translation
Subtitles
Data Entry
Caption
Closed Captioning
$8 hourly
Ahtisham W.
- 5.0/5
- (1 job)
Product Hunting outsourcing Client Management Supplier Management Suppler Hunting Report Writing Assignment Writing Expert in MS Office

Chat Support
Customer Service
Product Sourcing
Online Chat Support
Product Catalog Setup & Optimization
Product Documentation
Client Management
Product Description
Supplier Search
Product Listings
Product Management
$25 hourly
Jasmine Y.
- 5.0/5
- (8 jobs)
I have 5 years experience in web editing and website content localization. I have years of translation experience regarding product and service from Simplifed/Traditional Chinese to English and vice versa.

Chat Support
Company Research
Mandarin Dialect
Data Entry
Simplified Chinese
Online Chat Support
Customer Service
English to Chinese Translation
Voice Recording
Email Communication
English
Chinese
Translation
$20 hourly
Vincent S.
- 5.0/5
- (35 jobs)
WHAT VALUE COULD VINCENT CONTRIBUTE YOUR BUSINESS WITH? - China sourcing on alibaba.com / 1688.com - Virtual assistant / Customer service / Administrative support - General translation between English and Chinese - Voice-over (30 years old Chinese male) - Warehouse supply in Nanjing city, China. WHY WOULD VINCENT BE QUALIFIED FOR ABOVE TASKS? - Frequent user of alibaba.com / 1688.com, familiar with logistics network in China. - Worked as assistant to a Chicago CEO through 2013-2016, which made me a decent assistant as well as an English-Chinese translator. - I travel a lot among major cities in China, willing to be your reliable on-site mission representative. - I possess my own warehouse located in Nanjing city, China. Looking forward to hear from you.

Chat Support
Simplified Chinese
Customer Service
Data Entry
Social Media Marketing
Administrative Support
Personal Administration
Content Writing
Microsoft Excel
Voice Recording
Translation
Online Chat Support
Chinese
English
$30 hourly
Sophia R.
- 5.0/5
- (47 jobs)
I'm a Mandarin Chinese and English speaking Intellectual Property (IP) attorney and translator with a decade of expertise. I support clients across various industries in managing and protecting intellectual property rights, including patents, and trademarks, and translating various documentation and video editing. My IP services include: 💻Initial consulting on both China and US patent/trademark (feasibility, timelines, costs) 🔍Trademark search (pre-filing search, knock-out search and more) 📟Trademark and patent filing (within 1-2 business day) and registration help (monitoring and exchaning correspondences, etc.) 🪡IP process management including but not limited to docketing, deadline and cost managements; ✍️Admin tasks 🎯Dealing with online infringement, DMCA Takedown ⭐Patent search My translation services include: ❤Document translation ❤Meeting translation ❤Video translation ❤Transcription, subtitles ❤Webpage translation ❤Voice Over (female, Chinese) ❤Acted as communication bridge between internal and external team members Others: Product review/test, project assistant and more Tools/Software: Trados, MS, Canva, Capcut/Jianying, Meitu, Xiumi, IP management software, etc.

Chat Support
Virtual Assistance
Communication Skills
Digital Project Management
English to Chinese Translation
Chinese to English Translation
Online Chat Support
SDLX Translation Suite
Transcript
Legal Translation
Trademark Search
Patent
Intellectual Property Law
Mandarin Chinese
Trademark
$15 hourly
Karen K.
- 5.0/5
- (2 jobs)
Strength: I have rich experience in purchasing, I excel in sourcing manufacturers, negotiating prices, and ensuring quality control. Very responsible. I have an extensive network of local resources in China, including human resource, allowing me to quickly establish new relationships and partnerships. My work style is defined by high efficiency, responsibility, and a commitment to excellence. I have 15 years of experience in Chinese/English translation and bilingual customer service in different ways including email, live chat, and phone support. I maintain a polite and positive attitude in all interactions, with a solid understanding of local commercial laws, including contract negotiation and company setup procedures.

Chat Support
Human Resource Management
Social Media Marketing
Customer Service
Online Chat Support
Marketing Management
Language Interpretation
Internet Marketing
Administrate
Automotive
Marketing Strategy
Microsoft Office
Call Center Management
Office Design
Live Interpretation
Presentations
$30 hourly
Binglei L.
- 5.0/5
- (2 jobs)
My English skills are solid. My fluent spoken English have enabled me to express logically. Other than English, I am able to teach Mandarin in English and I went to London to teach Mandarin in 2018. Also I have ran my online beauty shop for 5 years. I knew online marketing well, which also made me an expertise in dealing with customers. Having good communication skills, being good at execution and having a team spirit, I can withstand high-intensity work.

Chat Support
Customer Service
Transcript
Dropshipping
Marketing Strategy
Social Media Imagery
Online Chat Support
Customer Experience
Mandarin Chinese
Translation
$35 hourly
Lynne X.
- 0.0/5
- (0 jobs)
I am a seasoned Project Management Specialist and Luxury Travel Consultant with over 9 years of experience designing bespoke global itineraries for high-profile clients, from cultural exchange programs to elite music festivals. My expertise lies in end-to-end travel operations, high-end vendor negotiation (private jets, luxury hotels), and cross-cultural project execution across 20+ countries. With a background in B2B international trade (5+ years in furniture export) and fluency in bridging Eastern and Western markets, I specialize in: ✅ Luxury Travel Planning: Tailored experiences for VIPs, corporates, and events. ✅ Global Supply Chain Management: Sourcing exclusive partners to help cutting cost. ✅ Crisis-Resilient Coordination: Solving logistical hurdles to ensure seamless client journeys. I thrive on turning complex challenges into flawless experiences—let’s collaborate to elevate your next project.

Chat Support
Company Research
Virtual Assistance
Short Video
Online Chat Support
Online Sales Management
Fashion Merchandising
Content Localization
Translation
Contract Negotiation
Market Research
Corporate Event Planning
Vendor Management
Travel Planning
Project Management
$22 hourly
Dandan Z.
- 5.0/5
- (6 jobs)
I have more than three years of customer service experience. As a customer service representative, I think great inter-personal skill, passionate and patient is must, and this is also what I have. If you want to do something great, first you must love it. I love doing this job. Until now, I have had two customer supporter experiences. My current job is Duoling English Test customer supporter Specialist. Help online chat and reply email through work platform Zendesk. And another one is OMS online technical customer support through another work platform Helpshift. Provide high quality, efficient support delivering excellent customer service to our users through timely, accurate, and helpful responses to client support tickets. Correctly identify client support issues, determine the cause, select and explain the best solution, and follow up to ensure resolution Work through tricky client issues in a patient manner

Chat Support
Mandarin Dialect
Customer Service
Answered Ticket
Data Entry
Interpersonal Skills
Technical Support
Time Management
Communication Etiquette
English
Online Chat Support
$4 hourly
Summer Z.
- 5.0/5
- (3 jobs)
Hello, I am summer and I come from China. I work 2 years as a sourcing agent for now. I can provide dropshipping, product sourcing on 1688, alibaba, price negotiation, factory inspection, order fulfillment, quality control and manage logistics. I helped my clients sourcing building materials, led lighting, valves, and faucets, they also gave me good feedback. I am an honest and reliable person who is always looking for friendly communication and long term co-operation. Everyone possesses these skills, but what I do best is passion and dedication. I would like to work for long term projects but I don't mind if you need someone for short term as well：）

Chat Support
Quality Control
Order Fulfillment
Alibaba Sourcing
Vendor & Supplier Outreach
Supplier Search
Order Processing
Online Chat Support
Email Support
Customer Service
Dropshipping
Shopify
Product Sourcing
$8 hourly
Seyram A.
- 0.0/5
- (3 jobs)
I am an accomplished professional with expertise in Interpretation, translation, education and administrative and customer services, holding a Bachelor of Education in Management, with experience across various industries and countries. Currently, I am studying Applied Economics at Beihang University in China I held significant roles at Nieuwe Ster Company Limited as an Assistant Administrative Manager and at Keda (Ghana) Ceramics Company Limited as a Contract Co-Coordinator and also contributed to the University of Winneba as an Administrative Assistant, enhancing enrollment services and academic support. I have completed leadership programs like Google’s Project Management course, McKinsey’s Forward program, and the Financial Times Bocconi Talent Challenge, which have sharpened project management and strategic thinking skills. With a co-authored finance publication, proficiency in English, Chinese, and French, and skills in AI Career Essentials, Microsoft 365, AutoCAD, and SPSS, I am also passionate about reading, writing, international relations, and sports.

Chat Support
AI Writing Generator
Over-the-Phone Interpreting
Outbound Call
Mandarin Dialect
Academic Proofreading
Virtual Assistance
Microsoft Office
Phone Communication
Academic Research
Email Support
Data Entry
Online Help
Chinese to English Translation
Online Chat Support
Customer Service
$8 hourly
Jiamin X.
- 5.0/5
- (3 jobs)
Greeting! My name is Carmen, I am a Cantonese and Mandarin native speaker, fluent in English. I have a passion for languages and I've worked on many translations in the past. and I have 5+ years of Experience in Customer Service I can offer you all the administrative-related work, if you need help please feel free to contact me.

Chat Support
Phone Support
Teaching Cantonese
Cantonese
Data Entry
Customer Support
Virtual Assistance
Online Chat Support
Voice Recording
TypeScript
Chinese
$33 hourly
Yu W.
- 0.0/5
- (0 jobs)
我是一名电商从业者，有韩国留学经验，可以接受韩语翻译兼职和电商运营等工作。 1.主要运作过阿里巴巴平台，有着7年的工作经验 2.韩国留学6年，韩语水平高级，可接文件或者短剧等等的翻译工作 3.品牌及logo设计会一点，有很好的创意天赋

Chat Support
Local Operations
Online Chat Support
Interior Design
Design & Usability Research
Translation
$16 hourly
Xing jun L.
- 0.0/5
- (0 jobs)
Hello！ This is Jonathan Long, I am a native Chinese living in Shenzhen, Guangdong province, very close to Guangzhou, Dongguan, Foshan, Huizhou, etc. With 5 years of working as a sales manager and 10 years as a professional sourcing agent, I have been building and continuously improving a reliable and dynamic network of factories that can develop, manufacture, and deliver high-quality products on time at the best price possible in total compliance and transparency. My advantages: 🎯 Native Chinese speaker and Fluent in English. 🎯 15 years of experience in manufacturing & exporting & and supply chain 🎯 Familiar with many online platforms such as Alibaba, Global sources, Made in China, etc, and various product trade shows 🎯 Have wide knowledge and deep understanding of various products including electronics, Electronic components, Home & Kitchen, Hardware Auto & Machinery, Lifestyle & Fashion, etc. 🎯 Fast mover with good service, prompt response 24/7 by Call & Email 🎯 Skilled in sourcing, supply management, business negotiation, market & and trend analysis, cost analysis, quality assurance, and logistics coordination. Services I provide: 🎯 Potential qualified suppliers sourcing in terms of Certificates, Product R&D ability, Productivity, Quality assurance, Flexible MOQ, Timely delivery, After-sale service, Payment security, etc. 🎯 Samples consolidation, evaluation, and shipping 🎯 Price and trade terms negotiation 🎯 Orders follow-up with immediate update 🎯 QA &QC, pre-shipment inspection, reports available within 24 hrs. 🎯 Logistics arrangement. Labeling, container loading, etc. will be visualized. 🎯 My Shenzhen-based studio can provide service of high-quality products pictures & videos and details at a very competitive cost 🎯 Itinerary arrangements, business trips in China, interpreter service, etc. 🎯 Helping set up a Chinese buying office and recruiting.

Chat Support
Online Chat Support
Order Fulfillment
Order Tracking
Vendor Management
Supplier Search
Supplier Development
Sourcing
Buying
Contract Management
Price Optimization
Price & Quote Negotiation
Administrative Support
Purchase Orders
Ecommerce Purchase Tracking
Purchasing Management
$50 hourly
Mali L.
- 0.0/5
- (0 jobs)
Dynamic Sales Professional with Proven Expertise in Client Engagement and Relationship Management As a results-driven sales professional, I excel in transforming leads into long-lasting partnerships. My approach is grounded in professionalism, strategic thinking, consultative sales, and a commitment to client success. I leverage my networking skills and market insights to identify and engage potential clients effectively. With a strong commitment to excellence and a passion for driving sales performance, I am eager to contribute my skills and experience to your team. I am confident that my proactive approach and dedication to customer satisfaction will impact your business. Let’s connect and explore how I can help propel your organization to new heights!

Chat Support
Telemarketing
Marketing
Branding
Customer Development
Email Communication
Online Community
Online Chat Support
Customer Service
Sales & Marketing
$6 hourly
Howie C.
- 0.0/5
- (0 jobs)
Professional Summary Dedicated Customer Support Specialist with a strong track record of assisting North American and UK customers via chat and email in pre-sales, in-sales, and post-sales scenarios. Proficient in troubleshooting technical issues for smart devices such as security cameras, smart locks, and robotic vacuum cleaners. Experienced in managing complex logistics, returns, and price-match requests while effectively de-escalating customer dissatisfaction through tailored solutions and compensation. Adept at collaborating with cross-functional teams to diagnose root causes and implement resolutions, consistently ensuring high customer satisfaction and a seamless support experience.

Chat Support
Online Chat Support
Server
YouTube
Google
ChatGPT
Telegram
WhatsApp
WeChat
Email
Customer Service
$15 hourly
Jelena K.
- 0.0/5
- (0 jobs)
I am an experienced Chinese language teacher specializing in teaching Chinese as a foreign language, helping students from diverse backgrounds learn effectively. With many years of teaching experience, I am familiar with various teaching methods and able to create personalized learning plans tailored to students’ levels and needs. I excel at comprehensive instruction in speaking, listening, reading, and writing, focusing on developing practical language skills. My teaching style is friendly and patient, aiming to inspire students’ interest and make the learning process enjoyable. I have strong cross-cultural communication skills to help students understand and adapt to the Chinese language environment, improving their overall language proficiency.

Chat Support
Sales & Marketing
Logistics Management
Russian
PDF
Online Chat Support
Data Entry
Email Communication
Factory & Supplier Auditing
Language Instruction
English Tutoring
Teaching Cantonese
Teaching English
Translation
Tutoring
$20 hourly
Zhen W.
- 0.0/5
- (1 job)
I'm a senior SEO, a local Chinese in the cross-border marketing field. I have 2 years of cross-bordered marketing experience and 5 years of SEO experience for branded websites. In my free time, I am also a content creator on Chinese social platform called Redbook. I can provide you with outstanding service, including: 1. High-quality SEO （ Chinese/English) content writing and backlink outreach based in the China area. 2. on-page SEO for Chinese web pages. 3. Purchase assistant/Drop-Shipping. 4. English-Chinese Translation related to website, software, etc. 5. Online visual assistant/Online service.

Chat Support
Marketing
Customer Service
Purchase Orders
Dropshipping
Online Chat Support
Translation
Translation & Localization Software
SEO Content
Content Creation
Chinese
SEO Backlinking
$10 hourly
Qi G.
- 0.0/5
- (0 jobs)
I am a graduate student majoring in international business, with a complete knowledge system of economics, and master English, Chinese, Korean and other languages. At the same time, it has the following capabilities: Chinese speaking English speaking data analysis AI、chat GPT python、stata

Chat Support
Online Chat Support
Python
Writing
ChatGPT
Translation
$20 hourly
Yimei W.
- 0.0/5
- (1 job)
Content creator Managing two TikTok accounts: @yunnan_meimei, which posted 8 videos in one month, gaining 2,846 followers and 21.7K likes; and MangoTheCorgi, with 7 videos, 128 followers, and 6,914 likes around one month.（Your follow would be greatly appreciated!) Bilingual Instruction Experienced in private English tutoring with native-level Mandarin proficiency, capable of providing cross-linguistic academic support.(Turning 'oops' into 'aha!' moments for youth) E-commerce Expertise Executed TikTok live-stream sales campaigns targeting U.S. audiences, demonstrating client retention strategies and culturally adapted communication skills.(I love dollor$$$) Finance Background Graduated with a B.A. in Finance (GPA: 3.34/4.0, Top 15% in Major), possessing foundational industry knowledge applicable to financial operations. Regional Advantage Currently based in Kunming, Yunnan, offering customized travel planning services leveraging local expertise for distinctive itinerary design.（Semi-custom itineraries, semi-independent adventures – with real-time online guide support on demand）

Chat Support
Tutoring
Live Interpretation
TikTok Marketing
International Sales
Online Sales Management
Online Chat Support
Selling
Mandarin Chinese
$25 hourly
Chloe C.
- 0.0/5
- (0 jobs)
Results-driven professional with expertise in international business development, digital marketing, and cross-cultural communication. Fluent in Chinese and English (TEM-8 certified). Key Skills: Digital Marketing & Sales Growth: Grew market penetration by 15%+ in different countries via trade shows and influencer campaigns. Good at chinese internet research, web research and market research. Specialized in translating product brochures and materials to promote products. E-Commerce: Managed Shopify CRM, boosting repeat purchases by 10%. Sourced products from Taobao, 1688, Alibaba. Virtual Assistance: Experienced in English-Chinese translation, web research, and Microsoft Office/G-suite Why Me? Fast learner who delivers quality work efficiently. "Give me one chance—I’ll prove my worth!"

Chat Support
Chinese
Administrative Support
Taobao
Online Chat Support
Social Media Account Setup
Alibaba Sourcing
Customer Service
B2B Marketing
Company Research
English to Chinese Translation
English
Market Research
Virtual Assistance
Marketing
Want to browse more freelancers?
Sign up