Hire the Best Customer Service Representatives
in China

I am a professional Procurement & Sourcing Agent based in Guangzhou, China, with rich experience in local market purchasing, supplier verification, price negotiation, quality inspection and one-stop order service. I have deep resources in Guangzhou & surrounding industrial markets (fabric & garment, beauty products, machinery, electronics, building materials and daily necessities etc.). I can help you find reliable factories, get competitive quotes, control product quality, follow up production, arrange sample sending and consolidate shipping. Fluent in English & Mandarin .I serve global business owners, Amazon sellers and overseas buyers, provide transparent, safe and cost-effective China sourcing solutions. ✅ Product & Supplier Sourcing from 1688/Alibaba/Guangzhou local markets ✅Factory visits and translation ✅ Supplier vetting, factory audit & background check ✅ Price negotiation, MOQ reduction & payment term communication ✅ Sample arrangement, photo/video checking & sample report ✅ In-production quality control & pre-shipment inspection ✅ Order follow-up, production schedule tracking ✅ Goods consolidation, warehouse storage & shipping arrangement ✅ Private label customization & packaging sourcing - Long-term stable supplier network in Guangzhou, Foshan, Dongguan,Zhongshan - Reasonable service fee, clear process and regular work report - Flexible time zone communication, fast reply service 24/7 - Help you to find reliable & High-quality suppliers and reduce import risk I’m open-minded highly organized, detail-oriented，patient and dedicated person. Looking forward to cooperate with you.

I'm a native Chinese & Cantonese speaker , has worked in BP company & Stephanni company as translator and customer service for 6 years . Excellent communication skills .

After training for one week, the employer promoted me to Team Supervisor. YES! That's how GOOD I am. I am a dedicated professional with over 12 years of experience in finance and administrative support. Having worked for two Fortune Global 500 companies—Citibank and JD.com—I have honed my skills in various aspects of business operations. I am a hardworking and quick learner, committed to delivering high-quality results. What I Offer: **Financial Expert** Certified Financial Analyst (CFA) with hands-on experience in high-net-worth individual (HNWI) wealth advisory. Proven track record in managing complex portfolios and cross-border financial strategies for clients. **Virtual Assistance** I provide efficient administrative support, including managing schedules, data entry, market research, and organizing tasks to help streamline your operations. **Translation Services** As a fluent Mandarin and English speaker, I offer excellent written translation services, ensuring clear and authentic communication. **Customer Service Expertise** With experience as a customer service supervisor and bank account manager, I excel in client communication and satisfaction. My Commitment: I take freelancing seriously and am eager to develop my online career. I am open to various opportunities and ready to contribute to your projects with diligence and professionalism. Let’s connect and discuss how I can support your needs!

Native Chinese speaker with professional English proficiency (C1) and 10+ years of versatile experience across Amazon US customer support, EN-CN translation, editing, bilingual content creation, social media marketing, localization, Chinese language education, and e-commerce operations. Having lived and solo-traveled across 40 countries, I bring a global mindset, cross-cultural communication skills, creativity, and deep empathy to international audiences and brands.

Professional Summary Customer Support Specialist | High-Volume & High-Satisfaction Expert | Financial Customer Support Specialist Proven ability to handle 170+ daily customer inquiries with 97% satisfaction rate (China Merchants Bank). Reduced repeat inquiries by 10% through standardized solution templates and process optimization. Skilled in CRM systems, AI-powered support tools, and cross-cultural communication (BA in English). Passionate about transforming complex issues into actionable solutions for premium clients.

Lingwei Weng (Veronica) | Sourcing Consultant & Resource Integration Specialist 4 hours for one project，1 meeting can verify Areas of expertise: Furniture and smart home solutions｜ Building materials ｜ Large-scale mechanical equipment ｜ Resource integration I am a versatile sourcing consultant with expertise in market insight, commercial negotiation, and financial knowledge, dedicated to creating tangible value for clients through strategic resource integration. My Core Competencies & Value Proposition: Data-Driven Sourcing Strategy: Leveraging six years of experience as a Brand and Marketing Director, I excel at utilizing market data analysis to accurately identify top-tier suppliers and interpret industry trends. Exceptional Cost Control & Risk Management: I have a proven track record of leading government communications and supplier negotiations, achieving significant procurement cost reduction while ensuring full policy compliance and supply stability. Integrated Financial & Fiscal Insight: My background as a commercial bank customer service representative honed my ability to pinpoint client needs and provided me with deep knowledge of bank policies and relevant tax regulations, adding an extra layer of value to the procurement process. My Professional Vision: I am actively seeking profound collaboration opportunities in the sourcing field. My goal is to become your trusted business partner, leveraging my cross-industry experience and network to co-create greater value.