Hire the Best Customer Service Representatives
in China

Clients rate our Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
Based on 172 client reviews
Anita H.

Guangzhou, China

$18/hr
5.0
11 jobs

I am a professional Procurement & Sourcing Agent based in Guangzhou, China, with rich experience in local market purchasing, supplier verification, price negotiation, quality inspection and one-stop order service. I have deep resources in Guangzhou & surrounding industrial markets (fabric & garment, beauty products, machinery, electronics, building materials and daily necessities etc.). I can help you find reliable factories, get competitive quotes, control product quality, follow up production, arrange sample sending and consolidate shipping. Fluent in English & Mandarin .I serve global business owners, Amazon sellers and overseas buyers, provide transparent, safe and cost-effective China sourcing solutions. ✅ Product & Supplier Sourcing from 1688/Alibaba/Guangzhou local markets ✅Factory visits and translation ✅ Supplier vetting, factory audit & background check ✅ Price negotiation, MOQ reduction & payment term communication ✅ Sample arrangement, photo/video checking & sample report ✅ In-production quality control & pre-shipment inspection ✅ Order follow-up, production schedule tracking ✅ Goods consolidation, warehouse storage & shipping arrangement ✅ Private label customization & packaging sourcing - Long-term stable supplier network in Guangzhou, Foshan, Dongguan,Zhongshan - Reasonable service fee, clear process and regular work report - Flexible time zone communication, fast reply service 24/7 - Help you to find reliable & High-quality suppliers and reduce import risk I’m open-minded highly organized, detail-oriented,patient and dedicated person. Looking forward to cooperate with you.

  • Customer Service
  • Order Tracking
  • Factory & Supplier Auditing
  • Price & Quote Negotiation
  • Product Sourcing
  • Mandarin Chinese to English Translation
  • Translation
  • Quality Inspection
  • Order Fulfillment
  • Ecommerce Order Fulfillment
  • English
  • Chinese
  • Buying
  • Virtual Assistance
  • Logistics Management
  • Contract Negotiation
  • 1688.com
  • Alibaba Sourcing
Haixia J.

Shenzhen, China

$15/hr
5.0
6 jobs

Native Chinese speaker with C1-level English proficiency. Boasting over 10 years of comprehensive experience in Amazon US customer support, electronics and e-commerce. I also specialize in English-Chinese translation, copy editing, bilingual content creation, social media marketing, localization and Chinese language teaching. As an independent traveler who has visited 40 countries and nearly all provinces across China, I possess a global perspective, strong cross-cultural communication skills, creativity and empathy — qualities that enable me to connect effectively with international audiences and brands.

  • Customer Support
  • Ecommerce
  • Editing & Proofreading
  • Localization
  • Social Media Marketing
  • Content Creation
  • English to Chinese Translation
  • Travel Planning
  • Teaching
  • Digital Electronics
  • Quality Inspection
  • Creative Writing
  • English to Mandarin Chinese Translation
  • Content Localization
  • Marketing Localization
Xiaochun S.

Shanghai, China

$12/hr
4.9
38 jobs

After training for one week, the employer promoted me to Team Supervisor. YES! That's how GOOD I am. I am a dedicated professional with over 12 years of experience in finance and administrative support. Having worked for two Fortune Global 500 companies—Citibank and JD.com—I have honed my skills in various aspects of business operations. I am a hardworking and quick learner, committed to delivering high-quality results. What I Offer: **Financial Expert** Certified Financial Analyst (CFA) with hands-on experience in high-net-worth individual (HNWI) wealth advisory. Proven track record in managing complex portfolios and cross-border financial strategies for clients. **Virtual Assistance** I provide efficient administrative support, including managing schedules, data entry, market research, and organizing tasks to help streamline your operations. **Translation Services** As a fluent Mandarin and English speaker, I offer excellent written translation services, ensuring clear and authentic communication. **Customer Service Expertise** With experience as a customer service supervisor and bank account manager, I excel in client communication and satisfaction. My Commitment: I take freelancing seriously and am eager to develop my online career. I am open to various opportunities and ready to contribute to your projects with diligence and professionalism. Let’s connect and discuss how I can support your needs!

  • Virtual Assistance
  • General Transcription
  • Chinese
  • Finance
  • Translation
  • Data Entry
  • Investment Portfolio Review
  • Insurance Consulting
  • Data Extraction
  • Microsoft Excel
  • Microsoft Word
  • Transcript
  • Market Research
Lingwei W.

Quzhou, China

$28/hr
4.1
10 jobs

Lingwei Weng (Veronica) | Sourcing Consultant & Resource Integration Specialist 4 hours for one project,1 meeting can verify Areas of expertise: Furniture and smart home solutions| Building materials | Large-scale mechanical equipment | Resource integration I am a versatile sourcing consultant with expertise in market insight, commercial negotiation, and financial knowledge, dedicated to creating tangible value for clients through strategic resource integration. My Core Competencies & Value Proposition: Data-Driven Sourcing Strategy: Leveraging six years of experience as a Brand and Marketing Director, I excel at utilizing market data analysis to accurately identify top-tier suppliers and interpret industry trends. Exceptional Cost Control & Risk Management: I have a proven track record of leading government communications and supplier negotiations, achieving significant procurement cost reduction while ensuring full policy compliance and supply stability. Integrated Financial & Fiscal Insight: My background as a commercial bank customer service representative honed my ability to pinpoint client needs and provided me with deep knowledge of bank policies and relevant tax regulations, adding an extra layer of value to the procurement process. My Professional Vision: I am actively seeking profound collaboration opportunities in the sourcing field. My goal is to become your trusted business partner, leveraging my cross-industry experience and network to co-create greater value.

  • Company Research
  • Market Research
  • Eprocurement
  • Procurement
Jiling D.

Zhuhai Guangdong, China

$10/hr
4.5
91 jobs

I'm a native Chinese & Cantonese speaker , has worked in BP company & Stephanni company as translator and customer service for 6 years . Excellent communication skills .

  • Customer Service
  • Customer Support
  • Data Entry
  • Social Media Marketing
  • Sourcing
  • Chinese to English Translation
Haiyan C.

Wuhan, China

$25/hr
5.0
62 jobs

Chinese sourcing agent/ English-Chinese translator -Chinese native speaker, English fluent -English major, holding TEM 8 certificate -12 years sourcing experience in chemicals, API, food additives, peptides, household/kitchenware/tableware products, furniture, toys, gifts, clothes industry -with high sense of responsibility, professional, accurate target supplier, quick delivery. FOCUS ON: sourcing, translation and writing How I source: First, I will screen out the true factories by making research on platforms like Lookchem, b2b.baidu.com, 1688, ALIBABA, MADE-IN -CHINA etc. Then I will make calls or communicate with suppliers on line to talk about details like price, packing, delivery, certificates etc. And finally I will create a manufacture list presenting the best performing suppliers with their names, websites, contact information, price, packing and summary information. My work is trustworthy and valuable and I've established long term relationship with some of my clients on chemicals and household products. COMMITMENT: -I can assure my clients of true manufacturer with best price available. PERSONALITY: professional, responsible, flexible, active, communicative, easy going Any interests, welcome to drop me a message. I'll be glad to talk in details. Test on my ability is accepted.

  • Legal Translation
  • Technical Translation
  • English to Chinese Translation
  • Dropshipping
  • Resume Writing
  • Price & Quote Negotiation
  • Medical Translation
  • Alibaba Sourcing
  • Supplier Search
  • Sourcing

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