Hire the Best Helcim Virtual Terminal Specialists

Your patients deserve prompt, professional care and your clinic deserves an assistant who gets it right the first time. I am a detail-oriented Medical Virtual Assistant with hands-on experience supporting US-based clinics in Physical Therapy and Neurology, as well as a strong background in healthcare customer service and insurance. I help healthcare providers stay organized, reduce no-shows, and deliver excellent patient experiences remotely and efficiently. 🔹 What I Do Best: 📞 Handle high-volume inbound & outbound calls professionally 📅 Schedule, reschedule, and manage appointments** (including follow-ups, neurology procedures, and diagnostic tests) 🗂️ Process referrals, faxes, and authorizations accurately and on time 🧾 Verify insurance, assist with billing inquiries, and collect payments 💬 Respond to patient communications via phone, email, and SMS 🖥️ Update and maintain EMR/EHR records with strict HIPAA compliance ⏰ Send appointment reminders and follow up on missed visits 🔹 Relevant Experience: >Medical Virtual Assistant – Physical Therapy & Neurology Clinics (USA) >Customer Service Representative – Aetna Medicare Advantage/ Health Insurance (USA) >Insurance Support Specialist – Auto & Health Insurance (UAE) >Administrative Aide– Government Office (Philippines) 🔹 Why Clients Choose Me: ✔ Reliable, organized, and proactive ✔ Clear English communication (spoken & written) ✔ Experienced with US healthcare workflows ✔ Patient-focused and detail-driven ✔ Quick learner with strong multitasking skills If you’re looking for a "trustworthy Medical VA" who can support your clinic, streamline operations, and improve patient satisfaction, I’m ready to help. 📩 Let’s talk about how I can support your practice!

Executive VA & Customer Success Manager | CRM, Automation & Operations Support At Empire Energy Limited, an oil and gas logistics company, I tracked and reconciled over 10 million naira in monthly transactions across a 200+ truck fleet, tightening procurement controls and closing the gaps where money and accountability were slipping through. If your business runs on high transaction volume or a backend that has outgrown manual tracking, I have already solved that exact problem, and I can solve it for you. I'm Chinaza, an Executive Virtual Assistant, Customer Support Specialist, and CRM/Operations Coordinator with cross-industry experience across healthcare, oil and gas, manufacturing, e-commerce, and real estate. I have worked in high-volume, detail-sensitive environments where accuracy, confidentiality, timely communication, and follow-through were essential A quick look at what I've delivered: ✔ Empire Energy Limited (oil & gas logistics) - Tracked 10M+ naira in monthly transactions across 200+ trucks; managed procurement cost analysis and compliance ✔ Queen Stella Specialist Hospital (healthcare) - Managed 100+ patient interactions and 50+ insurance claims monthly, with full accuracy on financial records ✔ Stag Real Estate - Executed a 400-email individualized outreach campaign, following exact client specifications with zero deviation ✔ Current e-commerce operation - Handling customer support, order fulfillment, payment confirmation, and CRM records across Facebook Marketplace, Instagram, and WhatsApp daily The pattern across every one of these: give me clear instructions, and I deliver accurate, on-time execution without needing to be micromanaged. Here's what I take off your plate: ✔ Inbox managed, organized, and responded to in your voice ✔ Calendar and scheduling coordinated with zero double-bookings ✔ Customer inquiries handled with speed, warmth, and professionalism ✔ CRM records kept clean, accurate, and up to date, nothing falls through ✔ Data entry and reporting completed with strong attention to detail ✔ Workflows automated so manual busywork stops eating your day ✔ Project boards and deadlines kept current, without reminders needed I do not just complete assigned tasks. I help create the structure that allows work to move forward consistently. Whether you need an Executive Virtual Assistant to manage administrative work, a Customer Support Specialist to improve customer communication, an Operations Coordinator to keep projects and processes organized, or a CRM Manager to maintain clean and actionable records, I provide dependable support that helps your business operate more efficiently. Tools I work in daily: Gmail, Outlook, Google Workspace, Microsoft Office, Zendesk, Freshdesk, Intercom, HubSpot, Zoho CRM, Salesforce, GoHighLevel, Asana, ClickUp, Trello, Monday, Notion, Zapier, Make, ChatGPT, and Claude. I'm available across all global time zones EST, PST, AEST, and GMT.

It's 11pm, a guest can't get the lockbox open, and the owner is asleep. That moment, not the pretty listing photos, is what actually determines whether a short-term rental portfolio holds together or falls apart. I'm a Short-Term Rental Operations Manager who works with property management companies and multi-property Airbnb owners on the parts that only show up when something goes wrong, guest communication, calendar management, vendor coordination, and revenue management, not just the parts that show up in a screenshot. I run daily short-term rental operations for portfolios across Airbnb, VRBO, and Furnished Finder — everything that happens between a booking and a five-star review. Not one listing. Portfolios. I've done this across 85+ short-term rental properties in the US and UK, and the one I'm proudest of isn't the biggest it's the one that ran at 100% occupancy because nothing was left to chance. Where most co-hosts stop, and where I start A lot of co-hosts will answer guest messages and call it property management. That's the visible 20%. The other 80% is what keeps a short-term rental portfolio scaling instead of stalling: catching a double-booking before it becomes a 1-star review, noticing a cleaner's turnaround time slipping before the owner has to ask why, and adjusting dynamic pricing because a competitor dropped their rate on a Tuesday, not because a weekly report told me three weeks later. I make those calls myself. I've worked inside Guesty, Hospitable, Hostaway, Uplisting, and OwnerRez enough to know which alerts actually matter and which ones are noise. I'd rather bring you a problem already half-solved than a question. Guest Communication & Guest Experience I handle every guest touchpoint from first inquiry to post-checkout review, including the ones nobody wants to deal with, like a cleaning-fee dispute or damage that needs documenting properly the first time. Turnover & Vendor Coordination I coordinate cleaners and maintenance vendors through Turno and direct relationships, with photo verification before I'll call a unit guest-ready, not after a guest tells me it wasn't. Revenue Management & Dynamic Pricing I manage PriceLabs and Wheelhouse pricing against real competitor movement and demand shifts, so occupancy and revenue move together instead of trading off. Listing Optimization & Calendar Management I keep Airbnb, VRBO, and Furnished Finder listings, descriptions, photos, settings updated the moment something changes, instead of letting them go stale. SOP Implementation & Reporting I maintain guest directories, incident logs, and shift handovers that keep multi-property teams aligned across time zones. Tools & Platforms PMS/Channel Managers: Guesty, Hospitable, Hostaway, Uplisting, OwnerRez Revenue Management: PriceLabs, Wheelhouse Turnover Coordination: Turno Booking Platforms: Airbnb, VRBO, Bookingcom, Furnished Finder, Zillow Operations & Reporting: Google Sheets, Excel, Slack, WhatsApp, Trello, Asana, ClickUp Who this is for Property management companies and owners who'd rather hand off a property and get a status update than get asked ten questions a day. Where I'm not the fit If you want someone to just sit in the inbox and forward you every message without a plan behind it, that's not this. If you're looking for someone who'll actually run the operation, whether that's one exceptional property or a growing portfolio, and treat it with the same standard either way, that's exactly this. I'm currently available for new portfolios, plus ongoing operations support for property managers who've already got something running and need it tightened up. Click Invite to Job or hit Send Message above and tell me your portfolio size and which PMS you're on. I'll reply with exactly what I'd fix in the first week.

Are you looking for a reliable Airbnb Virtual Assistant or Property Manager to take your short-term rental business to the next level? With 4+ years of experience in Airbnb Management, VRBO, Booking. com, and property management systems like Hostaway, Guesty, IGMS, and Hospitable, I specialize in optimizing listings, handling guest communications, and ensuring smooth day-to-day operations. 🌟 Services I Offer: ✅ Guest Communication & Customer Service ✅ Create Airbnb Listing, Optimization & Calendar Management ✅ Pricing Strategy & Revenue Management ✅ Cleaner & Maintenance Coordination ✅ Check-in & Check-out Management ✅ Dispute & Refund Handling ✅ Channel Manager & Automation Tools ✅ New Listing Setup ✅ Door Locks App Management ✅ Review Management 📌 Why Work With Me? ✔️ Expert in Short-Term Rental Management – Over 4 years of successfully managing short-term rentals as an Airbnb Co Host. ✔️ 24/7 Availability – I provide round-the-clock support for guests and hosts. ✔️ Tech-Savvy – Proficient in channel managers, automation tools, and CRM systems. ✔️ Detail-Oriented & Reliable – Managing your Vacation Rental properties as if they were my own. Your short-term rental business deserves top-tier management and expert-level support. Let me handle the day-to-day tasks while you enjoy stress-free passive income. 📩 Let’s connect! Send me an invitation, and let’s discuss how I can help grow your rental business. 🚀