Hire the Best Jarvis Specialists

I help property management companies and owners fill vacancies faster, retain happy residents, and run day-to-day operations smoothly, all without the constant back-and-forth that slows teams down. With hands-on, cross-functional experience in leasing, operations, and remote property management, I integrate directly into your team's workflow and start delivering measurable results from day one. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🏠 FULL-CYCLE LEASING & TENANT MANAGEMENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ From the first inquiry to a signed lease, I manage every stage of the leasing lifecycle so your team never has to chase gaps or lose time on vacancies: Vacancy marketing & syndication: professional listings pushed across major platforms to minimize days-on-market. Tenant screening & background checks: credit, criminal, eviction history, and income verification to protect your properties and owners. Lease drafting & renewals: clear, compliant lease agreements tailored to state and local requirements. Move-in / move-out coordination: inspections, documentation, and deposit handling for seamless transitions. Rent collection & late notices: consistent, professional follow-up that keeps cash flow on track. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📋 SECTION 8 & VOUCHER-BASED TENANCIES ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I have direct, hands-on experience managing Section 8 and other housing-voucher tenancies from application through renewal: HAP contract & PHA coordination: preparing and submitting Housing Assistance Payment paperwork, liaising with local Public Housing Authorities, and tracking approval timelines. HQS inspection readiness: coordinating Housing Quality Standards inspections, addressing deficiencies quickly, and keeping units compliant to avoid payment disruptions. Rent reasonableness & payment splits: managing the tenant-portion/subsidy-portion rent structure accurately in accounting systems Recertification tracking: staying ahead of annual recertification deadlines so subsidies don't lapse. Tenant support: helping voucher holders navigate paperwork and requirements so lease-up moves quickly instead of stalling in bureaucracy. I understand that voucher tenancies come with their own timelines and documentation requirements, and I manage them proactively rather than reactively, which keeps units leased and payments consistent. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⚖️ FAIR HOUSING ACT COMPLIANCE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Compliance isn't an afterthought in how I operate, it's built into every tenant-facing process: Non-discriminatory advertising & screening: listings, ads, and screening criteria applied consistently across all protected classes (race, color, national origin, religion, sex, familial status, and disability, plus applicable state/local protected categories like source of income) Reasonable accommodation & modification requests: handling disability-related requests promptly and appropriately, with proper documentation Source-of-income protections: where required by state or local law, treating Section 8 and other voucher applicants the same as any other qualified applicant Consistent, documented decision-making: using objective, uniformly applied criteria for approvals and denials to reduce fair housing risk exposure Staying current: monitoring changes in HUD guidance and local fair housing ordinances so policies stay compliant as regulations evolve My goal is always to protect owners and property management companies from compliance risk while treating every applicant and tenant fairly and professionally. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⚙️ PROPERTY OPERATIONS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I keep day-to-day operations running without friction: Owner & tenant communication: prompt, professional, and always solution-oriented. Maintenance coordination & vendor management: handling work orders end-to-end, following up with vendors, and making sure nothing falls through the cracks Lease compliance & inspections: keeping properties and tenants aligned with lease terms and local housing regulations. Eviction process management: navigating the process efficiently, professionally, and in full legal compliance when it becomes necessary. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 💻 SOFTWARE PROFICIENCY ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I'm proficient across industry-leading property management and workflow platforms: Property Management Software: AppFolio • Buildium • Yardi • Rent Manager • ResMan • Tenant Turner • Doorloop • Propertyware • Rentredi • RealPage • Entrata • MRI Software • Rentvine • TenantCloud • Tenant Turner • Rently • ShowMojo • Zillow Rental Manager Task & Workflow Management: Asana • ClickUp • Monday. com • LeadSimple • Zoho (CRM, Projects, Desk) • Zapier I use these tools to streamline leasing, maintenance, and reporting, keeping every task visible and on track. If you need a remote property manager who understands operations, compliance, and systems, let's talk.

I have two years of experience as a Ticketing Specialist (Vending Team), where I was responsible for monitoring the progress of customer orders from placement to fulfillment. My role included verifying the legitimacy of customer orders and identifying potential fraudulent transactions using internal fraud detection tools. I coordinated with warehouse teams to obtain shipment updates and tracking information, as well as inspected returned items to determine whether they met the required conditions for processing. This role strengthened my analytical skills, attention to detail, and ability to manage multiple tasks efficiently. I also have two years of experience as a Client Support Specialist in a Property Management After-Hours campaign, where I primarily handled maintenance-related concerns. I communicated daily with international clients, tenants, property owners, and vendors through inbound and outbound calls. My responsibilities included dispatching vendors, coordinating maintenance requests, following up on work orders, processing invoices, and handling non-voice administrative tasks. In addition, I supported leasing inquiries and HOA-related concerns while ensuring timely and professional customer service. Throughout my tenure, I became proficient in using industry-standard tools such as RingCentral, Honeybadger, Propertyware, AppFolio, ShowingHero, and PropertyWizard. I was also responsible for preparing, organizing, and submitting reports, as well as responding to urgent client requests with accuracy and efficiency. In November 2022, I was promoted to Senior Client Support Specialist in recognition of my performance and leadership abilities. In this role, I mentored and trained new team members, provided guidance on daily operations, and helped maintain the quality of service within the team. Additionally, I have five months of experience in a Cold Calling campaign, where I contacted foreign expatriates to introduce our firm's services. I professionally presented our offerings, generated interest, and sent company brochures and other relevant information via email to prospective clients. These experiences have helped me develop strong customer service, communication, problem-solving, leadership, and organizational skills, allowing me to thrive in fast-paced, customer-focused environments.

𝗡𝗼𝘁 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝗲𝗻𝗼𝘂𝗴𝗵 𝗼𝗿𝗴𝗮𝗻𝗶𝗰 𝘁𝗿𝗮𝗳𝗳𝗶𝗰, 𝗹𝗲𝗮𝗱𝘀, 𝗼𝗿 𝘀𝗮𝗹𝗲𝘀 𝗳𝗿𝗼𝗺 𝘆𝗼𝘂𝗿 𝘄𝗲𝗯𝘀𝗶𝘁𝗲? 𝗬𝗼𝘂’𝗿𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗽𝗹𝗮𝗰𝗲. I am 𝗔𝗾𝗶𝗯 𝗞𝗵𝗮𝗻, an SEO Specialist with 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 of experience helping businesses improve Google rankings, increase organic traffic, and generate qualified leads through practical, white hat SEO strategies. I specialize in Technical SEO, On-Page SEO, Off-Page SEO, Local SEO, Shopify SEO, WordPress SEO, eCommerce SEO, AI SEO, AEO, and GEO. Before starting any project, I review your website, competitors, keywords, and business goals to create an SEO strategy focused on real growth not generic checklists. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗣𝗿𝗼𝘃𝗶𝗱𝗲: ✅ Complete SEO Audit & Strategy ✅ Technical SEO & Error Fixing ✅ On-Page & Off-Page SEO ✅ Keyword Research & Competitor Analysis ✅ Local SEO & Google Maps SEO ✅ Shopify & eCommerce SEO ✅ WordPress & WooCommerce SEO ✅ Link Building & Backlink Analysis ✅ Page Speed & Core Web Vitals ✅ AI SEO, AEO & GEO ✅ Monthly SEO Management & Reporting 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲: ✅ Google Search Console & GA4 ✅ Semrush & Ahrefs ✅ Screaming Frog ✅ Google Keyword Planner ✅ PageSpeed Insights ✅ Surfer SEO ✅ BrightLocal & Local Falcon ✅ Rank Math & Yoast SEO I focus on improving search visibility, attracting the right audience, and turning organic traffic into leads and sales. You will receive clear communication, regular updates, and an SEO strategy tailored to your business. 𝗙𝗲𝗲𝗹 𝗳𝗿𝗲𝗲 𝘁𝗼 𝘀𝗲𝗻𝗱 𝗺𝗲 𝗮 “𝗠𝗲𝘀𝘀𝗮𝗴𝗲” 𝗼𝗿 “𝗜𝗻𝘃𝗶𝘁𝗲” 𝗺𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗷𝗼𝗯.

I build Power Apps, Power Automate, Power Pages, Dynamics 365, SharePoint, Copilot, AI Automation using n8n with RAG + MCP, AI Agent Development & 3rd-Party Integrations 🚀 🚀 🚀 💻 Power Apps — Canvas Apps, Model-Driven Apps, Coded Apps (React) & PCF Controls ⚙️ Business Process Automation — Power Automate & Power Automate Desktop 🟪 SharePoint — Intranet Development, SPFx (React + TypeScript), Microsoft 365 & Teams 📊 Dynamics 365 — Customer Service, Finance & Operations (F&O) & Business Central 🤖 Copilot — Copilot Studio, Agent Development & GitHub Copilot 🧠 AI Agents — Azure OpenAI, n8n with RAG + MCP-based agent development ☁️ Azure — Azure Functions, Logic Apps, Azure SQL & Azure Data Factory 💻 Programming — C#, .NET, React, TypeScript, JavaScript & PowerShell 📺 AI Models — Claude Opus, Gemini Flash and GPT-4 🔗 API Integrations — Microsoft Graph API, GraphQL, REST & Custom Connectors · Salesforce, HubSpot, Xero, Zoho, DocuSign, Adobe Sign, Twilio, SendGrid, BambooHR, Jira, Practice Panther (19+ platforms) 🚀 🚀 🚀Recent work🚀 🚀 🚀 ✔ Permission-aware RAG assistant — Copilot Studio + Azure OpenAI + MCP ✔ Multi-country student portal on Power Pages (registration, payments, lifecycle) ✔ Scalable D365 CRM for a Tier 1 engineering client across Europe & APAC ✔ Secure vendor procurement system for a US Government client (e-signatures, compliance) 🏭 Industries — Healthcare, Government, Oil & Gas, Telecom, Logistics, Education (incl. regulated, compliance-heavy) 📱Business Cases: HR Onboarding, Payroll Management, Warehouse Management, Logistics, Tools Management, Intranet, Vendor Management, CRM, Timesheet & Project Trackers 🏆🏆🏆11 x Microsoft Certified🏆🏆🏆 💻 Power Platform (PL) PL-600 — Power Platform Solution Architect PL-400 — Power Platform Developer PL-200 — Power Platform Functional Consultant PL-100 — Power Platform App Maker PL-900 — Power Platform Fundamentals 🧠 AI AI-102 — Azure AI Engineer Associate AI-900 — Azure AI Fundamentals Microsoft 365 Certified: Copilot and Agent Administration Fundamentals ☁️Azure / Microsoft 365 Fundamentals AZ-900 — Azure Fundamentals MS-900 — Microsoft 365 Fundamentals MS-700 — Managing Microsoft Teams 🏆 Microsoft Hackathon Winner ⭐ Upwork Top Rated Plus 🏅 MCT (Microsoft Certified Trainer)

✅ Microsoft 365 Certified Professional with over 5 years of experience in helping business and clients build their Microsoft 365 organization, optimize Microsoft 365 technologies, and maximize its usage for collaboration, enhancing security and compliance policies, and automation. Are you looking for a Microsoft Expert that can provide an efficient and effective solution to any Microsoft365 related issues? Do you need help migrating to Microsoft365 with minimum downtime? Do you want to build your brand with Microsoft 365 and maximize your services for your business needs? Then you have come to the right place, I am here to help! 🚀 Core Expertise ⚡Setup: Bulk or single setup for user creation, groups, license assignment, M365 Office installation via M365 Portal, Network, or ODT, customization of M365 Apps installation and licensing options. ⚡ DNS or Domain Management Skilled in setting up and managing DNS hosted either on-premises and on cloud. ⚡ SharePoint and OneDrive Management: Site Creation, building SharePoint document lists and libraries, SharePoint pages, intranet Sites, configuring unique or restricted permissions, external sharing. File Synchronization for Windows and Mac, Resolve sync errors on any device. ⚡MS Outlook and Exchange Online Management: Data migration, PST File Import and Export, Outlook email encryption with S/MIME, resolve sync and send/receive errors. ⚡ Security and Compliance: Enforced security features, enabling advance threat protection system (ATP), enhanced security for mail delivery using DKIM and DMARC, SPF. Configure retention policies, compliance policies, audit logs, safeguarding business asset. 🌟 Additional Skills and Experience: ⚡Microsoft Teams Administration: Teams Channel creation, Manage guest user access, Teams custom policies, Setup Teams Phone Systems and Call Queues ⚡PowerApps and PowerAutomate: Creating Model-driven and canvass apps, building workflows with PowerAutomate optimizing reports, alerts, updates, and IT related tasks. ⚡ PowerShell Scripting: Automation of user and license provisioning. Bulk operation for Teams, Exchange Online, and SharePoint management. ⚡New Microsoft 365 Technologies: Copilot AI, Viva Insights and Viva Learning, and Clipchamp 🏅 Certifications ✅MCSE: Productivity Solutions Expert ✅MCSA: Office 365 📋 Notable Achievements 1. Solely handled a successful small business migration from GoDaddy mail service to Microsoft 365 with zero downtime. 2. Mentorship Influence: Guided newly onboard agents to boost productivity and achieve targeted goals. 3. Successful Automation: Created Leave Request App which made approval process seamless and enhanced monitoring capabilities of Human resource and operations. ⭐⭐⭐⭐⭐Testimonials: "Jessa was wonderful to deal with, she was incredibly knowledgeable and friendly. The best support I've had from Microsoft so far." "This was one of the best support engineers I have ever experienced. Friendly, patient, knowledgeable and Filipino. You cannot do better than that!" "Jessa was very polite and professional. She was patient to understand the issue and was quick to resolve the issue. She followed up to ensure that the customer was satisfied with the resolution. Very excellent support received." “Jessa’s ability to lead and guide her team has significantly contributed to our project’s success. Her strategic thinking and decision-making skills have been instrumental in achieving our goals. She actively collaborates with colleagues, fostering a positive work environment. Her teamwork and communication skills have strengthened our team dynamics. When faced with challenges, Jessa approaches them with creativity and resourcefulness. Her solutions-oriented mindset has been pivotal in overcoming obstacles.” “I am honored and happy to have the opportunity working with Jessa. She is an excellent person and professional. She is very talented, and I thank her for everything.” ✨ Why Choose Me? 1. Strategic Problem Solver: I understand that different business has different needs and I am 100% committed in deeply understanding any challenges and business requirements with you to develop technical solutions that is valuable for your business. 2. Extensive Expertise: I have developed advanced skills in Microsoft 365 administration, and I use this experience to deliver best solutions which not only works today but is sustainable for a long time. I prioritize keeping open and frequent communication with my clients to ensure everyone is always aligned. I look forward to hearing from you and can't wait to collaborate!

I am an IT Support and Helpdesk Specialist experienced in supporting end users, B2B clients, SaaS customers, e-commerce businesses, and remote teams across different time zones. I can manage day-to-day IT support tasks, respond to user requests, triage and update tickets, monitor systems and alerts, troubleshoot technical issues, manage patching activities, and maintain ownership through resolution or escalation. My support experience includes: • Microsoft 365, Outlook, Teams, SharePoint, and OneDrive • Exchange Online, Entra ID, MFA, user accounts, and permissions • Google Workspace, Server Support • Windows, printers, VoIP, VPN, DNS, DHCP, and connectivity issues • User onboarding, offboarding, and access management • Ticket triage, queue management, system monitoring, and escalation • Endpoint monitoring, patching, security alerts, and application approvals • Remote end-user support through phone, email, and remote sessions • SaaS onboarding, account setup, product guidance, and troubleshooting • Customer service through email, live chat, and phone • SOPs, ticket notes, knowledge-base articles, and documentation I have worked across MSP, SaaS, e-commerce, and technical support environments, using PSA, RMM, security tools, backup tools, documentation, CRM, and communication platforms. These include ConnectWise, Autotask, NinjaOne, N-able, Datto RMM, IT Glue, Hudu, ThreatLocker, Huntress, SentinelOne, Proofpoint, Zendesk, Freshdesk, HubSpot, TeamViewer, 3CX, RingCentral, Airtable, Scribe, and other related tools. I am comfortable working independently, following support procedures, communicating clearly with technical and non-technical users, and stepping into related customer service or operational responsibilities when needed. I am available for long-term, part-time, or full-time remote IT, SaaS, and customer-support work.