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I’m a professional IT Support Engineer with several years of experience helping businesses with Email Systems. I specialize in Windows and macOS systems, Email Configuration, Microsoft Office 365, Microsoft Outlook, Microsoft Teams, OneDrive, Google Workspace (G Suite), Gmail, Google Drive, Domain and DNS Management, Email Migration, Email Send/Receive, Email Deliverability, Spam filtering, setting up Cold Email, and Website Support. 💼 𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 — ✅ Google Workspace (G Suite): • Google Workspace (G Suite) email setup, including custom domain verification and activating Gmail for sending and receiving emails. Handle user, group, alias, Shared inbox, and forwarding management, as well as Google Admin Console & Gemini configuration. ✅ Microsoft 365 (Office 365): • Configure and provide support for Microsoft Office 365 Email, Outlook, Exchange Online, Teams, OneDrive, SharePoint, and PowerShell. Experienced in Microsoft 365 administration, licensing, user management, Shared Mailbox, Security Settings, and Copilot integration to boost productivity and team collaboration. ✅ Email Migration: • Google Workspace ↔ Microsoft 365 Email Migration. • Email Migration from GoDaddy to Microsoft Office 365 or Google Workspace. • IMAP, Roundcube Webmail, cPanel, Zoho to Microsoft 365 Outlook or Google Workspace. • Merge Google Workspace Email Accounts and Change Primary Domain. • Defederate from GoDaddy-managed Microsoft 365 Email to direct Microsoft 365 control. • Outlook PST file backup or import/export. • Microsoft 365 Tenant-to-Tenant Migration. Expert in Email Migration, ensuring seamless transfer of emails, calendars, contacts, and files with zero downtime, full data accuracy, and comprehensive post-migration support. ✅ Email Deliverability and Authentication: • Set up and align SPF, DKIM, DMARC, MX, TXT, and CNAME DNS records. • Fix emails landing in spam/junk folders and resolve send/receive or Email Deliverability issues. • Perform Domain Authentication, Verification, and Reputation Checks. • Implement Email Warm-Up strategies and improve IP/Sender Reputation. ✅ Domain and DNS Management: • Handle Domain Migration, Transfer, Renewal, and DNS Management across platforms such as GoDaddy, Namecheap, Wix, Cloudflare, Squarespace, Bluehost, Shopify, Proton Mail, and others. • Skilled in Cloudflare advanced settings (WAF, rules, cache) and DNS security (DNSSEC, CAA). • Email automation and integrations across HubSpot, Zapier, and major CRMs/ESPs. ✅ Cold Email and Outreach Systems: • Set up Email Accounts for Cold Email Platforms like Instantly, SmartLead, Apollo, Klaviyo, MailChimp, MailerLite, SendGrid, HubSpot, ActiveCampaign, GoHighLevel, etc. • Configure Dedicated IP and Sending Domain, Custom Tracking Domain, and Subdomain. • Monitor and optimize deliverability using Google Postmaster Tools and Microsoft SNDS. ✅ Website Support: • I build and design fast, secure, growth-optimized websites using WordPress, WooCommerce, Wix, Squarespace, and Shopify. • Website updates, fixes, and improvements, including design enhancements, speed optimization, and mobile responsiveness. • Website/Hosting migration, SSL setup, security implementation, and Cloudflare configuration. • Troubleshoot Website down, Nameserver errors, and DNS misconfigurations (CNAME, A). • Configure and fix Website contact forms using SMTP (WP Mail SMTP, Fluent Forms) to ensure reliable email delivery. 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗗𝐢𝐚𝐠𝐧𝐨𝐬𝐭𝐢𝐜, 𝐚𝐧𝐝 𝐭𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬 𝐥𝐢𝐤𝐞 𝐌𝐱𝐓𝐨𝐨𝐥𝐛𝐨𝐱, 𝐦𝐚𝐢𝐥-𝐭𝐞𝐬𝐭𝐞𝐫, 𝐃𝐍𝐒 𝐂𝐡𝐞𝐜𝐤𝐞𝐫, 𝐁𝐥𝐚𝐜𝐤𝐥𝐢𝐬𝐭 𝐂𝐡𝐞𝐜𝐤𝐞𝐫, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐏𝐨𝐬𝐭𝐦𝐚𝐬𝐭𝐞𝐫 𝐓𝐨𝐨𝐥𝐬, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗦𝗡𝗗𝗦, 𝐄𝐦𝐚𝐢𝐥 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐓𝐞𝐬𝐭, 𝗮𝗻𝗱 𝐜𝐏𝐚𝐧𝐞𝐥. 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: ⏰ Available on both weekdays and weekends. 📅 Flexible with time zones to meet client needs. 📩 Thanks for visiting my profile. If you have a project in mind or would like to discuss your requirements, feel free to send me a message. I’d be happy to help!

I work with web hosting, domain management, Linux systems, Email Migrations, and DNS Configurations. Over the years, I’ve handled WordPress installations, server optimizations, and Email Deliverability. I also help with SSL setup, and troubleshooting hosting-related issues to ensure everything runs smoothly. What I can do? - Wordpress - Website Migration - Email Migration - Google Workspace - Oulook - CPANEL - Zoho and more.. - Web Hosting - SSL - DNS - Domain - Linux - VPS - Server - cPanel - WHM - ISPConfig - DirectAdmin - Virtualmin - Webmin - CentOS Web Panel - Plesk - VestaCP - PowerDNS - CyberPanel - And More.. Email Deliverability - Email Deliverability - Email Setup - Google Workspace - Microsoft Outlook 365 - SPAM - SPF, DKIM, DMARC, BIMI, MTA-STS, SMTP-TLS - DNS/MX - SMTP - Google Workspace - Email Records - And More...

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!

E-Commerce Logistics & 3PL Operations Manager 10 Years Logistics (UK/CA/PL) | 146+ Clients Served Your 3PL is failing, costs are out of control, and you're expanding to Europe but don't know where to start. I'm the fractional supply chain manager who fixes broken fulfillment, cuts 3PL costs 20–30%, and builds your EU logistics infrastructure so you can scale without chaos. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I DO (3 core services for e-commerce brands) #1 — 3PL OPERATIONS & COST CONTROL → Audit 3PL performance & invoices (find hidden leaks, save 15–30%) → Fix broken fulfillment (orders delayed, inventory chaos, SLA violations) → Select & migrate to new 3PL (zero downtime cutover) → Setup TMS/WMS for warehouse operations (greenfield or migration) → Fractional 3PL manager (ongoing monthly retainer) #2 — EU MARKET ENTRY FOR US E-COMMERCE BRANDS → Full operational setup: EORI, VAT OSS, customs, incoterms → Source & vet EU 3PLs (Poland, Germany, Netherlands) → Amazon EU / Shopify fulfillment setup (FBA prep, parcel routing) → Coordinate with licensed customs brokers & tax advisors → Build your import playbooks & SOPs #3 — TMS/WMS IMPLEMENTATION (for 3PLs & fulfillment centers) → Greenfield TMS setups (road transport, 3PL, e-commerce warehouses) → Business analysis, requirements, configuration, training → Custom SQL queries, data migration, Power BI reporting → Cost-control frameworks (Lean/5S) — proven 20–30% reduction ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO I WORK WITH E-commerce brands ($500k–$5M revenue): → Shopify, Amazon FBA, multi-channel sellers → Outsourcing to 3PL (or thinking about it) → Expanding to EU from US (or vice versa) → Frustrated with costs, delays, or lack of visibility 3PLs & fulfillment centers: → Need TMS/WMS setup or migration → Want to optimize warehouse throughput → Expanding into e-commerce fulfillment ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CREDENTIALS ✓ Certified Customs Specialist — Poland Tax Administration ✓ Transport Manager CPC — Motor Transport Institute ✓ BEng Logistics — Rzeszów University of Technology ✓ 10 years logistics (UK procurement, Canada operations, EU implementation) ✓ 146+ clients served | 691 tasks delivered | 90% completion rate ✓ €1M largest TMS project ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHY THE CROSS-BORDER ANGLE MATTERS Most US logistics consultants can't navigate EU regulations from the inside. Most EU specialists can't translate to American business expectations. I've managed transport in the UK, run procurement in Canada, and now implement systems for Central European operators. That triangulation is the product — your EU setup actually works because someone speaks all three operating cultures before paperwork moves. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CLIENT FEEDBACK (Upwork verified) "Kamil was strong support for our Poland warehouse sourcing. Communication was clear, responsive, proactive, and easy to work with." — 5★ review, April 2026 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ NEXT STEP → Fixed-scope project? Check Project Catalog below (3 productized services). → Not sure what you need? Book 30-min Consultation ($50). → Unique scope? Message me — I respond within 4 hours (EU business hours). I work with SMBs and mid-market e-commerce who want structure, not slideware.

Certified Kajabi Expert. 16 years on the platform. Top Rated Plus. Upwork's top 3%. 25 years of instructional design. One person, end to end. I'm Mark Gregory, founder of The Customer's Shoes Ltd. I build Kajabi platforms and design the courses that go inside them, together, from the start, so the two halves actually fit. Your course isn't just sitting on a well-built platform. Your platform isn't just housing well-designed content. They're built as one thing, designed to engage learners and convert your audience. That combination is genuinely rare. Most Kajabi freelancers are platform specialists. Most instructional designers aren't familiar with Kajabi. Finding someone who does both at a senior level, and is in Upwork's top 3%, is the problem this profile solves. Here's what typically happens when clients come to me: they've had a course built somewhere, or a platform set up by someone, and the two halves don't quite fit. The course doesn't map to the Kajabi structure. The platform doesn't reflect how the learning is supposed to flow. Students drop off. Conversions are lower than expected. Something just isn't joining up. I fix that, or I prevent it from happening in the first place. WHAT I DESIGN AND BUILD: — Complete Kajabi platform builds, custom website design, and branded site builds — Online course creation, curriculum design, and full instructional architecture — Sales funnels, offers, checkouts, and email sequences built to convert — Membership sites, communities, and coaching programme structures — Video editing, lesson production, script and slide development — Kajabi migrations from any platform — clean, structured, no data loss — AI chatbot integration (FastBots.ai) for student support inside Kajabi — Course audits and platform reviews with written recommendations — Book-to-course transformation — a dedicated specialism refined across dozens of projects THE END-TO-END OPTION: For clients who want everything handled in one place: strategy, course design, platform build, funnel, and launch. One point of contact. No gaps between design and delivery. No brief lost in translation between two freelancers. BEYOND THE BUILD: Ongoing coaching, mentoring, and strategic guidance for clients who want an experienced partner through launch and beyond. Not just a build and a handover. I have clients who have stayed with me for years. AI OPTIMISATION & COURSE ACCELERATION: AI is changing online learning fast, and I help clients use it properly, not just quickly. I work across the full AI ecosystem: Claude, ChatGPT, and leading generative AI tools for content, scripting, and course structure, through to FastBots.ai chatbots embedded directly into your Kajabi platform for round-the-clock student support. What makes this different is the instructional design layer behind it, 25 years of experience ensuring AI accelerates your build without hollowing out the learning quality. WHOM I WORK WITH BEST: Individuals, business entrepreneurs, coaches and consultants who want a course and a platform, not just one or the other. Experts turning books or workshops into online programmes. Entrepreneurs scaling a learning business who need someone who understands both the technology and the pedagogy. Organisations building internal training on Kajabi. WHY CLIENTS CHOOSE ME OVER CHEAPER ALTERNATIVES: Because the cost of getting both halves wrong, and then paying to fix them, is always higher than doing it right the first time. 16 years on Kajabi. 25 years in instructional design. Top Rated Plus. You work directly with me throughout. Most projects are quoted as a fixed price based on scope; you know exactly what you're paying before we start. "Mark was above and beyond amazing… a huge part of the success of my organisation." — Mansal Denton, Founder, Sacred Hunting "Highly skilled, creative, patient and understanding. We'd choose him again for any project." — Patty Carothers, President, My Net RN READY TO TALK? Message me to arrange a complimentary 30-minute strategy call. No obligation at all, just a clear conversation about what you're building and the best way to approach it. Kind regards Mark

Linux System Administrator with hands-on experience at Namecheap, providing technical assistance for web hosting, domains, DNS, email configuration, website troubleshooting, and server-related issues. I specialize in helping clients solve hosting and website problems quickly and efficiently. My background includes working with cPanel, WordPress, SSL certificates, FTP, DNS management, email delivery issues, VPS and dedicated servers administration and general website support. I’m comfortable communicating with both technical and non-technical clients and always focus on clear explanations and fast resolutions. I am reliable, detail-oriented, and committed to delivering quality support and excellent customer service. Whether you need website troubleshooting, hosting migration assistance, DNS setup, or technical support, I’m ready to help.