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Check out iSupport Software iSupport specialists with the skills you need for your next job.
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  • $20 hourly
    • 5.0/5
    • (2 jobs)
    Con una trayectoria marcada por la implementación y consultoría de sistemas ERP, he adquirido competencias clave en la gestión de proyectos y la atención al detalle, habilidades que aplico en mi rol actual como Consultora Senior en Sistemas ERP. Mi enfoque está en garantizar la eficacia de los módulos financieros y de gestión, así como en ofrecer soporte de sistema integral y facilitar integraciones efectivas. Mi experiencia con equipos internacionales y el uso de plataformas como BambooHR y Zoho People entre otras, complementan mi capacidad para liderar proyectos de tecnología de la información con una mirada global. La colaboración con los usuarios y la mejora continua de los procesos son el núcleo de mi enfoque profesional, siempre con el objetivo de contribuir al éxito y la innovación dentro de la organización.
    Featured Skill iSupport Software iSupport
    Spanish
    Microsoft Dynamics GP
    Microsoft Dynamics ERP
    Odoo
    EMR Data Entry
    Data Extraction
    Virtual Assistance
    Email Management
    Email Copywriting
    Email System
    Data Entry
    Administrative Support
    Microsoft Excel
    Microsoft Office
    IT Consultation
    IT Project Management
    IT Support
    Project Management
    ERP Software
  • $15 hourly
    • 4.9/5
    • (11 jobs)
    Hi, I’m Marcos, a dedicated Portuguese freelancer with over ten years of experience in Customer Service and Technical Support. I offer bilingual support in both Portuguese and English. I’ve had the privilege of working with industry leaders such as Apple, where I provided customer and tech support for over 3 years. Additionally, I spent 2 years assisting customers at Mindvalley, and before that, I gained 4 years of telemarketing experience in the telecommunications sector. With over 6000 hours of experience on Upwork alone, I am fully equipped to consistently deliver exceptional service. By hiring me, you can expect a committed, creative professional with strong problem-solving, troubleshooting, negotiation, and leadership skills. I’m passionate about delivering exceptional results and ensuring customer satisfaction.
    Featured Skill iSupport Software iSupport
    Technical Support
    Brazilian Portuguese Dialect
    Multitasking
    Community Management
    Customer Support
    Customer Service
    Order Processing
    Portuguese
    Order Tracking
    Online Chat Support
    Email Support
    Phone Support
  • $15 hourly
    • 5.0/5
    • (20 jobs)
    Hi, I am an experienced IT professional with over 7 years of expertise. As a freelancer, I offer a wide range of services in IT management. This includes taking care of everything from data centers and servers to desktop support. I can help with IT operations, managing applications, securing networks, and handling devices like routers, UPS systems, and DVRs. I have also set up secure connections for multiple remote locations. I am expert on windows 10/11 Server 2019/2022 Active Directory, Office 365,SQL Server 2017/ 2019 ,ERP Application Management & SCCM, Intune, servers migrations, Seagull scientific Bartender Software App and web Management many more, In my Accenture days. I have experience providing IT support at both the basic (L1) and more advanced (L2) levels. I'm familiar with point-of-sale software, supply chain management, accounts, and systems that help manage inventory, warehouses, and reporting. Additionally, I have skills in areas like cloud computing, software development, computer hardware, network administration, and help desk support. I can also assist with vendor management, procurement, business analysis, and improving processes. Along with my IT management skills, I have experience working with e-commerce applications. I am dedicated to delivering high-quality services and ensuring customer satisfaction. Overall, I have a strong background in IT and can handle various tasks. I pay attention to detail, stay updated with the latest trends, and always strive to provide the best support possible for IT projects or organizations I work with. _____________ AS A WEB AND EMAIL SERVER SPECIALIST: _____________ • Strong experience configuring, upgrading, migrating and maintaining emails. • Proficient configuring and maintaining mails servers. • Experienced configuring, monitoring, upgrading and maintaining web hosting panels: Plesk Control Panel, cPanel, Direct admin, and Exchange and Mdeamon email server & Office 365 admin, Google workspace implementation and migration, multiple Web Panel. • Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues. • Domain Name System (DNS) expert, capable of configuring, managing and troubleshooting DNS. • I have wide expertise in email &hosting migration.I have worked on Name cheap,Blue host, Hostinger, Plesk, wix , Go daddy, framer etc Expertise • office 365, Outlook/workspace, Web Panel Administration • Data Migration • Emails troubleshooting and configuration
    Featured Skill iSupport Software iSupport
    Cloud Engineering
    Security Engineering
    Technical Support
    Public Policy
    Backup
    Migration
    Security Patch Installation
    System Installation & Upgrades
    Group Policy
    System Administration
    Incident Management
    Desktop & Laptop Support
    Microsoft Active Directory
    Office 365
    Helpdesk
  • $20 hourly
    • 5.0/5
    • (89 jobs)
    Hire a versatile and reliable expert (that’s me!) who can effortlessly handle administrative support, create and edit compelling content, and manage your social media presence—giving you the freedom to focus on your big-picture goals or simply enjoy a well-deserved break! As a versatile, tech-savvy expert, I bring a diverse skill set to meet ALL your needs. I offer a one-stop solution for businesses aiming to thrive in today's digital world. 👇🏽𝐂𝐥𝐢𝐜𝐤 𝐦𝐨𝐫𝐞 𝐭𝐨 𝐝𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐡𝐨𝐰 𝐦𝐲 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐜𝐚𝐧 𝐞𝐧𝐡𝐚𝐧𝐜𝐞 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬. My diverse background in industries such as SaaS, eCommerce, and BaaS means I understand the unique challenges you face. Whether you need help with Technical Support / Customer Service, Administrative Executive Assistance, Content Creation and Editing, or Social Media Management, I’ve got you covered. 𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐰𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐭𝐨 𝐭𝐡𝐞 𝐭𝐚𝐛𝐥𝐞: • Proven Expertise. • 24/7 Availability/Round-the-clock support. • Efficient Executive Administrative Virtual Assistance. • Proactive Customer Service and Sales Support. • Creative and effective Content Creation and Editing. • Proactive Social Media Management (SMM) and Digital Marketing Support. • Excellent Communication. • E-commerce & SaaS/BaaS Expertise. • Reliability and Dependability. • High Attention to Detail. • Tailored Solutions to fit your Specific Needs. • And Many More... Experience the difference with my versatile skill set and unwavering commitment to your success. 𝐓𝐚𝐤𝐞 𝐚𝐜𝐭𝐢𝐨𝐧 𝐧𝐨𝐰—𝐇𝐈𝐑𝐄 𝐦𝐞 𝐭𝐨𝐝𝐚𝐲 𝐟𝐨𝐫 𝐢𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞 𝐢𝐦𝐩𝐚𝐜𝐭 𝐚𝐧𝐝 𝐮𝐧𝐩𝐚𝐫𝐚𝐥𝐥𝐞𝐥𝐞𝐝 𝐫𝐞𝐬𝐮𝐥𝐭𝐬! I take my deadlines religiously and derive my greatest satisfaction from your satisfaction. Hence, I give you value for every Cent you spend. I invite you to review my portfolios and testimonials from previous clients to gain a deeper understanding of my capabilities and work ethic. I am confident that my broad skill set, adaptability, and commitment to excellence make me a valuable and reliable choice for your project. If you are interested in getting quality, contact me and you will find reasons to recommend me to others. Let's discuss how I can help you achieve your goals. 𝐈 𝐚𝐦 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐟𝐨𝐫 𝐚 𝐪𝐮𝐢𝐜𝐤 𝐜𝐚𝐥𝐥/𝐜𝐡𝐚𝐭, 𝐭𝐨𝐝𝐚𝐲. I am excited to work with you and contribute to your success! Thank you for your time and for considering me. Cheers, PETER.
    Featured Skill iSupport Software iSupport
    Technical Support
    WordPress Website
    General Transcription
    Editing & Proofreading
    Virtual Assistance
    Executive Support
    Email Marketing
    Social Media Management
    Customer Support
    Graphic Design
    UGC
    Digital Marketing
    Ecommerce
    Content Creation
    Administrative Support
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Hi there! I’m Rachel, a bilingual (EN/ES) Support Specialist with over 3 years of experience in SaaS, B2B tech, and e-commerce. I specialize in resolving escalations, optimizing workflows, and delivering seamless customer experiences across digital platforms. Why work with me? ✅ Operational Excellence: I resolve complex issues, reduce friction, and improve workflows through clear communication and efficient execution. ✅ Fast, Flexible & Focused: I adapt quickly to platforms, products, and priorities. I’m a fast learner with a proactive mindset, always focused on impact. ✅ Fully Equipped: High-speed internet, reliable hardware, and a quiet setup ensure seamless, uninterrupted support across time zones. What I Bring to the Table 🌐 Technical & Customer Support • Multichannel support via Zendesk, HubSpot, Intercom, Meta Business Suite, Gorgias & JivoChat. • Troubleshooting platform, order, and system issues. • SLA-driven ticket handling, root cause analysis, and escalation resolution. • Community moderation and social media customer interaction. 🎯 Workflow Optimization & SaaS Operations • Order management: tracking, fulfillment, shipping, invoicing. • Cross-functional collaboration with logistics, finance, and production teams. • Product setup, pricing definition, and printing partner integrations. • Tools: Slack, Google Suite, Office365, Jira, Trello, Salesforce (basic admin). 🧠 Process & Team Enablement • Data entry, CRM maintenance, and reporting. • Training, onboarding support, and documentation creation. • Project coordination and team task alignment. ✨ Professional Highlights Cloudprinter (SaaS B2B) • Elevated to the Escalation Team for expertise in resolving high-impact cases and optimizing internal operations. • Invited to represent the company in two international business trips within one year, reflecting strong performance and growth potential in the area. ADD SKIN (E-commerce) • Delivered multichannel support and inventory management while enhancing fulfillment coordination. • Reduced response times and improved CX by implementing new tracking and communication workflows. Let’s work together! If you need a highly skilled Support Specialist who delivers clarity, precision, and consistency, I’m ready to help your business grow with excellence and care.
    Featured Skill iSupport Software iSupport
    Technical Support
    Software
    SaaS
    Ecommerce Support
    Google Analytics
    CRM Software
    Customer Service
    Office 365
    Data Entry
    Organizational Structure
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