Hire the best Helpdesk Specialists in the United Kingdom

Check out Helpdesk Specialists in the United Kingdom with the skills you need for your next job.

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$170 hourly
Jason P.
- 4.8/5
- (78 jobs)
Experienced MSP ConnectWise Consultant. Assisting with MSP Systems (ConnectWise PSA, ConnectWise Manage, ConnectWise Asio, ConnectWise RMM, BrightGauge, IT Glue, etc) & MSP Processes. Specialising in helping MSPs improve their IT systems and processes, allowing them to get the best value from their investments, specialising in ConnectWise Manage / PSA, and other MSP systems. - 10 years experience working with MSP systems including ConnectWise Manage / PSA, ConnectWise Automate, ConnectWise RMM, Asio, IT Glue, BrightGauge and DeskDirector - 15 years experience working in Managed Services Provider (MSP) environments - Over 20 years experience working in IT - Microsoft Certified - ConnectWise Certified - ITIL v4 Certified I love to use technology and tools to help deliver high quality service and assist both clients and users. I specialise in MSP systems, and have helped multiple companies advance their systems and help improve their processes and automation within their business. I have been part of multiple projects involving implementing tools to improve the support experience for clients. Experience in the following: ConnectWise Manage / PSA ConnectWise RMM ConnectWise Automate ConnectWise Asio BrightGauge IT Glue Desk DIrector MSP Consultancy Process Design Automation ITIL v4

Helpdesk
Report
IT Service Management
ConnectWise Automate
Technical Support
Managed Services
Ticketing System
Business Consulting
System Administration
System Monitoring
Microsoft Active Directory
Windows Server
Office 365
$50 hourly
Ugonma Gladon O.
- 4.8/5
- (4 jobs)
Proven high performance capability in end user support, good knowledge in Microsoft Office 365 administration, Microsoft Team, SharePoint, Exchange, Commerce billing, Microsoft Office, customer service, data management, data analytics and project management. I am a good team player, known for a positive attitude, effective problem-solving and time management skills, multi-tasking with good all-round technical skills and the ability to develop and maintain close working relationships with my team.

Helpdesk
Hardware Troubleshooting
Strategic Plan
Customer Service
Customer Support
Network Monitoring
End User Technical Support
Administrative Support
$35 hourly
Daryl Joy C.
- 4.3/5
- (5 jobs)
As a Tier 3 Engineer with extensive experience in managing a Helpdesk Team, I specialize in providing top-tier technical support, streamlining IT operations, and ensuring exceptional user satisfaction. Waht I offer: - Advanced troubleshooting - Team leadership - Process optimization - Technical expertise - Customer-Centric support Let me help your business run smoothly with proactive IT Solutions, exceptional support, and expert management.

Helpdesk
Customer Onboarding
Employee Training
Management Skills
Managed Services
Microsoft Windows
Customer Service
Product Knowledge
Technical Support
System Configuration
IT Sourcing
Ticketing System
End User Technical Support
Online Chat Support
Email Support
$25 hourly
Adaobi U.
- 4.8/5
- (24 jobs)
I am a native English speaker who is able to thrive and deliver results in a challenging and fast-paced environment. With a Bsc in Business Economics and Masters in Business Management from the UK, I take customer service and client relationship management to a higher level. With over 4 years of experience in Customer Management and administrative assistance, working for and with CEOs of small and large businesses, your daily operations are in the right hands. I have an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. My passion is the brand embodiment and customer happiness. Working with me will ensure you have value for your hard-earned money. I have years of experience in Zendesk, Freshdesk, Asana, Shopify, Backer kit, Quickbooks, Oberlo, Helpscout, Aliexpress, Trello, tally EPR, Invoicely, etc. I am very tech savvy and a quick learner; you can rest assured that all of your business will become my priority if I am selected for this position. I hope that when we begin this project together, you'll be more than convinced.

Helpdesk
Gorgias
Google Sheets
Dropshipping
Shopify Plus
Online Sales Management
Accounting Software
Asana
Customer Satisfaction
Database Management
Team Management
Help Scout
Zendesk
Freshdesk
$10 hourly
Kyle H.
- 5.0/5
- (1 job)
Hi, I’m Kyle Harris, a dedicated and skilled IT professional with over 5 years of experience specializing in Microsoft 365 services, helpdesk support, and IT infrastructure management. I offer: Microsoft 365 Expertise: Streamlining and optimizing SharePoint, OneDrive, Teams, word ,and Power Automate for seamless collaboration and productivity. Helpdesk Support: Fast and efficient troubleshooting for hardware, software, and network issues. IT Support Services: From setup and configuration to ongoing maintenance, I ensure your systems run smoothly and securely. I’m passionate about solving IT challenges and delivering solutions that help businesses thrive. Let’s work together to simplify your IT processes and achieve your goals!

Helpdesk
IT Support
Video Editing & Production
Video Editing
Information Technology
Discord
$35 hourly
Leanne G.
- 0.0/5
- (1 job)
Experienced Sales Executive with a demonstrated history of work within the FMCG industry. Skilled in Customer Relationship, Strategic Account planning and development to drive business growth, leading and building high performance teams, Negotiation & influencing skills, Financial Analysis / Budgeting Processes as well as being skilled in Project/Programme Delivery. I'm now looking to get back into IT with a particular interest in Cyber Security and I've already completed CompTIA's A+, Network + & Security+ and am continuing my studies with their PenTest+ as well as the ECCs Ethical Hacker Cert which would be my medium to long term goal after gaining some further experience in the Cybersecurity landscape. I am also an avid transcriber and am looking for freelance projects to balance out my cybersecurity role to fill up some free hours in my working week. I have a solid understanding of the processes & systems with an aptitude in client needs assessments. An energetic self-starter that's able to navigate high-stress situations and achieve goals on time and under budget. Customer-oriented with a strong history participating in high-performance teams to meet or exceed objectives. Dedicated and hardworking with an internal drive to deliver excellence. Tactical teambuilder with a strong background in pragmatic problem-solving. Excellent at juggling multiple tasks and working under pressure, I'm a very resourceful problem solver with a panache for complex puzzles/problems and the go to person for how to manipulate systems and applications to deliver the desired output.

Helpdesk
Internal Auditing
CompTIA
International Development
System Security
Administrative Support
Business Management
Project Management
Audio Transcription
Proofreading
Cybersecurity Monitoring
Security Management
Business Analysis
ISO 27001
$7 hourly
Demi O.
- 4.9/5
- (1 job)
A dedicated and ambitious IT professional with over 4 years experiences in providing technical and application support for cloud, network, hardware, and software issues. Recognised as a versatile team player with a proven track record of driving cycle upgrades, ensuring operational continuity and providing excellent customer service. Fast learner with a master’s degree in cyber security and business administration

Helpdesk
Freshdesk
Technical Support
Administrative Support
Email Communication
Customer Satisfaction
Online Chat Support
Zendesk
In-App Support
Customer Support
Communication Skills
$35 hourly
Mohammed B.
- 0.0/5
- (0 jobs)
I'm a Network and System specialist with more than nine years of experience in the field of Information Technology. I have worked with big companies, worldwide organizations, and also startup companies in many fields of Information technology. • Whether you are trying to configure and install a new network infrastructure, monitor or maintain an existing one or need technical support in any ICT-related incidents I can help. • Whether you are trying to manage your domain controller and active directory On-Prem or migrating to the cloud and want to create your tenant and manage your Azure AD I can help. • I can help with Network administration, system administration, and cloud Azure administration and I can also provide IT support. Am Enthusiastic, highly organized, and able to work in a team or alone, motivated by a challenge, and looking to expand my skills. I speak Arabic and English, and I can provide my services in both languages.

Helpdesk
Cloud Computing
Network Security
Network Administration
IT Infrastructure
IT Management
Information Management
Information & Communications Technology
Translation
Cisco Certified Network Associate
Microsoft Exchange Online
Microsoft Office
Network Engineering
IT Support
Microsoft Azure
$10 hourly
Machiko K.
- 5.0/5
- (1 job)
Have experience working as 1st and 2nd line user supporting. To support users, I used multiple monitors at one time and I am good at typing keyboard including shortcuts as well. I have done a lot of creating documents to help not only end-users but also colleagues. I enjoy helping people. I have worked at the following company in the past; ✅Walt Disney ✅Prudential ✅CBRE ✅Cargill ✅Morgan Stanley Supported OS, Applications and Harwares; ✅Supported OS: Windows 98, NT, XP, 7 and 10 ✅Supported Microsoft 2003, 2007, 2013, 2016 and 365 ✅Supported Microsoft SharePoint, Power Apps, Power Automate ✅User Account Management in Active Directory ✅Supported Internet Explorer, Google Chrome and Microsoft Edge ✅Supported Video Conference System such as Telepresense, Cisco Video Conferencing ✅Multi Functional Printers: Cannon, Xerox and Richo ✅Supported BlackBerry, iPhone, Galaxy

Helpdesk
Office 365
Microsoft Active Directory
Microsoft PowerApps
Microsoft Power Automate
ServiceNow
$75 hourly
Jagjeet S.
- 5.0/5
- (9 jobs)
Your proactive MSP needs to have proactive monitoring applied using your RMM tool. How do you know whether your RMM is configured to inform you before the warnings becomes the real problems on your endpoints? With 10 years of experience in MSP industry and handling RMM & PSA for many clients, I can make your MSP proactive and can become a backbone of your MSP to grow it much higher speed. More about how I can help your grow your MSP. About me: I am Jagjeet Singh (Jack is my English name), a Microsoft Certified System Engineer and working RMM and PSA consultant since 2010. I helped many MSP to streamline their RMM including (ConnnectWise Automate, ConnectWise RMM, N-Able, DattoRMM, NinjaRMM, and Kaseya VSA). I love to do scripting in PowerShell, VbScript and using RMM scripting engine. With over 15 years of experience in System administration, RMM administration and PSA administration I can use my skills and experience to help accomplish growth for your business. The technology and with-it the MSP world is ever changing, and I can help you to setup you RMM, PSA in way to use them in their full potential to generate adequate tickets, solve problems automatically and enter proper time entries in them automatically. If you RMM are configured using best practices, it may generate more leads for you from your existing customers and ensure you to convert the customers that are on trial with you. Be careful when selecting RMM consultants. Inexperience consultants can cost your more money than you expect. How I can help? - Review your existing MSP and RMM setup. Understand your selling and guide you what can be improved. - Help you setup your standards in RMM to grab more sales opportunities from out of standards machines/customers. - Clean your RMM so you may operate it later. - Fine-tuning of RMM monitoring in a way that it generates only right tickets for you and doesn’t miss out the real problems. - Can help to implement advance monitoring using RMM or PowerShell skills. - Develop required scripts for you in your RMM system. - Develop required solution, Dataview, panes, groups, filters/searches/queues for you to use them in the future. - Review your Microsoft 365 tenant and suggest your improvements. - Review your M365 each day to alert you if something went wrong. Help you follow best practices to setup M365 securities and compliances. - Can handle Sherweb/PAX8 for you to handle your customers’ tenants. Help you with all jobs with Sherweb, PAX8, M365. - Help you handle Azure infrastructure. - Help you manage Azure AD, Sharepoint, MSTeams, Exchange Online. Skills: - Microsoft 365 administration & Management. - Azure Administration and Management. - RMM monitoring, administration & management. Tools I know Connectwise Automate, Kaseya VSA, DattoRMM, NinjaRMM, Continuum/Connectwise RMM. - Microsoft Windows server administration. - Backup tools administration including Veeam, Symantec backup exec, M360 backup, Datto Backup, CrashPlan, ShadowProtect, etc. - Antivirus management including Webroot, AVG, Norton, Sophos, TrendMicro, Defender, Malwarebytes, threat locker,Hitman Pro, etc. Here’s my major contribution in the MSP industry. I developed - Reboot Schedule plugin for ConnectWise Automate - Scripts to use Ninite free to install and manage thirdparty apps. - A plugin to send CW Automate notification to MSteams - A plugin to send CW Automate’s notifications to Slack - User Profile backup plugin. - A plugin Connectwise Automate plugin for Dell OMSA. - A plugin to view overall ConnectWise Automate’s configure using a single pane. - A script to upgrade any Windows machine to Windows 10 or Windows 11. What my client says about me? "Jagjeet was a wonderful addition to our team, and is an exceptionally strong odesk worker. He is fluent in English and very easy to understand. He has a very strong work ethic, is reliable, and always excelled at anything we delegated to him, no matter how complex or difficult.” - Mike from UnityTech "Jagjeet and team were very easy to work with and very responsive to my needs. Their knowledge of networks, Windows 7 and browsers helped resolve a problem i was dealing with for weeks in a matter of hours. Job well done!" - An end user. "Jagjeet and his team know what they are doing with Labtech! Highly recommended!" - Brandon CEO of BIS Consulting.

Helpdesk
Network Administration
Windows Administration
Windows 10 Administration
Technical Support
ScreenConnect
ConnectWise Automate
Customer Relationship Management
Windows 7 Administration
DNS
Microsoft Active Directory
Microsoft Azure
Office 365
$40 hourly
Sagar K.
- 0.0/5
- (0 jobs)
A seasoned IT administrator with a distinguished career managing and optimizing technology infrastructures on a global scale, particularly within the renowned Azumi Restaurant Group, spanning Europe and the United States. With a meticulous focus on overseeing a diverse user base of approximately 600 individuals, I bring strategic vision and technical expertise to ensure the seamless operation of critical IT systems. My skill set encompasses advanced network administration, adept system integration, and a keen focus on cybersecurity measures, all tailored to fortify the robust technology backbone of Azumi Restaurant Group. Leveraging expertise in Make.com, Zappier, and Python automation, I am committed to implementing innovative solutions that streamline processes, enhance efficiency, and reinforce the organization's competitive edge. Committed to proactively identifying and resolving potential challenges, I consistently deliver IT solutions that align with corporate objectives, contributing to the overarching success of Azumi Restaurant Group across its extensive footprint in Europe and the US. Renowned for streamlining processes, troubleshooting complex issues, and implementing cutting-edge technologies, I am dedicated to upholding the highest standards of IT excellence within this dynamic and globally recognized organization.

Helpdesk
IT Support
Task Automation
Microsoft Windows PowerShell
Zapier
Remote IT Management
VPN
JAMF
Microsoft Teams
ITIL
Office 365
Microsoft Azure Administration
Cybersecurity Monitoring
$10 hourly
Emma J.
- 5.0/5
- (19 jobs)
Degree educated with 25 years' worth of experience in software support, documentation, teaching and training throughout the UK and abroad. I am very particular about my work. Customer relations and client satisfaction are my areas of expertise. Please see my reviews for the full picture, thanks, Emma.

Helpdesk
Software Testing
Software Documentation
$18 hourly
Takunda M.
- 5.0/5
- (5 jobs)
Hi there! I'm a highly skilled and versatile freelancer with expertise in virtual assistance, writing, helpdesk support, article writing, and customer service. With a proven track record in delivering exceptional results, I'm dedicated to providing top-notch services that meet and exceed client expectations. If you're looking for a reliable and resourceful professional to support your business or project, you've come to the right place! Virtual Assistance As a virtual assistant, I bring extensive experience in managing administrative tasks, organizing schedules, handling email and calendar management, conducting internet research, and providing general support. I have a strong attention to detail, excellent communication skills, and the ability to handle multiple priorities efficiently. Whether you need help with data entry, travel arrangements, document preparation, or any other administrative task, I'm here to assist you and streamline your workflow. Writing With a passion for writing, I specialize in creating engaging and informative content across various niches. Whether you require articles, blog posts, website content, or product descriptions, I can deliver high-quality writing tailored to your specific needs. I'm skilled in conducting thorough research, producing well-structured and error-free content, and ensuring a consistent tone and voice that aligns with your brand or project requirements. My writing is not only compelling but also optimized for SEO to enhance visibility and reach. Helpdesk Technician Having worked as a helpdesk technician, I possess a deep understanding of technical support principles and troubleshooting techniques. I'm proficient in providing remote assistance, diagnosing software and hardware issues, and offering effective solutions to customers. I excel at resolving complex problems while maintaining a friendly and customer-focused approach. Whether it's guiding users through technical processes, addressing software glitches, or providing step-by-step instructions, I'm equipped to handle a wide range of helpdesk tasks. Customer Service Customer satisfaction is paramount to me, and I have a proven ability to deliver exceptional service. With experience in customer support, I excel in managing inquiries, resolving complaints, and providing prompt and courteous assistance. I understand the importance of active listening, empathy, and maintaining a positive attitude when dealing with customers. I'm adept at building rapport, diffusing tense situations, and ensuring a smooth and pleasant customer experience. Skills Summary - Virtual Assistance - Article Writing - Helpdesk Support - Customer Service - Administrative Tasks - Email and Calendar Management - Internet Research - Data Entry - Content Creation - SEO Writing - Troubleshooting - Technical Support - Communication Skills - Time Management - Problem Solving If you're seeking a highly reliable and skilled virtual assistant, writer, helpdesk technician, or customer service professional, I'm confident that my expertise and dedication will be an asset to your business. I'm committed to delivering exceptional results and providing a seamless experience for you and your clients. Let's collaborate and take your project or business to new heights.

Helpdesk
Cybersecurity Monitoring
Virtual Assistance
Sports Writing
Business Plan
Explainer Video
Writing
Video Commercial
Fiction Writing
$19 hourly
Petr C.
- 0.0/5
- (0 jobs)
As a dedicated IT Support Technician with a Bachelor’s degree in Computer Science and hands-on experience across multiple support tiers, I specialize in delivering responsive, customer-focused technical support that drives operational efficiency and end-user satisfaction. With proven roles at companies like Giacom and CameraMatics, I bring a strong background in troubleshooting, incident resolution, and SLA-driven support practices. I’ve handled 1st to 3rd line support, managed ITSM ticket queues, and collaborated with engineering and product teams to resolve complex issues. My experience also includes DevOps platform support, escalation handling, proactive monitoring, and knowledge base development. I am fluent in both English and Czech and bring an adaptable, solutions-oriented mindset to every project. My goal is to not only resolve technical problems but to also improve processes, documentation, and customer experiences across the board. Let’s work together to bring top-tier technical support and reliability to your project or organization.

Helpdesk
AWS Application
Technical Support
Manual Testing
QA Testing
IT Support
$8 hourly
Yusuf S.
- 0.0/5
- (1 job)
When I'm not troubleshooting or solving users' problems, you'd find me completing labs and projects on Cisco Networking Academy to gain hands-on experience in solving more real-world issues. I have gained 20+ professional badges and completed over 35 projects on different subjects, cutting across Network Configuration, IPV4 and IPV6 addressing, Secure Shell Host (SSH), and File and data Integrity. This is a testament to my ability to have the internal drive to take initiative and complete tasks without needing external guidance. I'd like to end this mail with a word that summarises my personality: Self-motivated. I tend to persist even when it’s challenging, and that's precisely why I believe I'd be an amazing fit as your IT Support Specialist. Looking forward to hearing from you.

Helpdesk
Troubleshooting
Root Cause Analysis
Printer
Customer Support
Network Security
Devolutions Remote Desktop Manager
IT Service Management
VPN
Cybersecurity Management
Customer Engagement
Problem Solving
Office 365
IT Support
$60 hourly
Leigh H.
- 0.0/5
- (0 jobs)
I'm based in Berkshire (can work either remotely or onsite). Holding over 30 years of IT support and IT project management experience across Microsoft and Mac operating systems and platforms. I can provide a range of high quality IT support and solutions including break-fix, maintenance, IT Project delivery and Cyber Security services. Examples of Technical Support: Windows OS / MacOS Office Applications Browsers (and plugins) Driver errors Patching and updates Migrations / User profiles I hold extensive knowledge in the following technologies: Office 365/Azure administration: ========================== User admin (internal and external) SharePoint admin Exchange admin InTune admin MDM admin Conditional access admin Azure domain / device registration MFA (server and user end) Security and Protection: ==================== KnowBe4 - User Phishing Training platform End Point Protection - WebRoot, AVG, Avast. MessageLabs Advanced Mail Protection CheckPoint / Harmony / Perimeter 81 VPN Draytek Site to Site VPN Ubiquiti VPN Nord VPN Networking and Routers: ==================== Ubiquiti DreamMachine Pro Ubiquiti Switches Cisco Meraki MX Draytek Vigor Wireless: ======== Ubiquiti AP AC Pro / Lite / LR Ubiquiti external APs Ubiquiti UniFi Protect Draytek APs Domain management: ================== DNS / MX Records / A Records / CNAMES Mailflow redirect via third parties (mimecast etc) I am in the UK however, I have worked with a number of US bases businesses (most with UK entities) delivering projects without the time difference being a challenge. I would be happy to arrange a teams call to run through your requirements in further detail at a suitable date/time.

Helpdesk
Computer Maintenance
IT Project Management
Project Management
IT Support
Compliance
Network Engineering
System Administration
Information Security
Computer Network
$22 hourly
Aimee D.
- 0.0/5
- (1 job)
I run the small but efficient agency, Supportly, with a dedicated team of three professionals. As the founder and primary point of contact, I personally verify and manage all client projects to ensure the highest level of service. My team and I specialise in providing reliable customer service and admin support to small and medium-sized businesses, with a focus on e-commerce, finance, and agencies. We are committed to delivering high-quality, tailored solutions, handling everything from Shopify management to supplier relations and customer communication. While our team is small, we bring a wealth of expertise and a flexible, hands-on approach to every project we take on. How We Operate Our agency is designed to offer the personalised attention and quality service that larger firms often can't provide. Each member of the team is highly trained in their area of expertise, and we work collaboratively to ensure every task is completed on time and to the highest standard. As the lead on every project, I ensure that I am directly involved with every client. I personally oversee the workflow, track progress, and make sure that the final output aligns with client expectations. This hands-on approach has helped me build long-lasting relationships with clients who continue to rely on us for consistent and dependable support. Our Services * Customer Support: We provide multichannel customer service, including email, live chat, and phone support. Whether it’s answering inquiries or troubleshooting issues, we ensure that your customers receive a fast, professional response. * Admin Support: Our admin services include everything from data entry, CRM management, and order processing, to creating copy and maintaining product listings on platforms like Shopify. * E-commerce Management: Specialising in Shopify, we help you manage your online store, handle customer orders, and optimise your listings. We work with your selling platform and apps to enhance customer experience. * Supplier & Vendor Relations: Building strong relationships with suppliers is key to smooth business operations. We help facilitate communication with your suppliers and vendors to ensure your inventory and shipments are handled effectively. Why Choose Us? As a small team, we pride ourselves on being nimble and adaptable. We are able to quickly adjust to the unique needs of each business we support, providing scalable solutions without sacrificing the personal touch. Our clients value the close relationship they have with us and appreciate that we are always just a phone call, text or email away. * Attention to Detail: We go the extra mile to ensure every task is completed accurately. Whether it’s updating your CRM, responding to customer queries, or reviewing product listings, we take the time to get it right. * Reliability & Consistency: As a small agency, we understand how critical it is to have dependable support. Our clients trust us to manage their day-to-day operations, knowing they can count on us for consistent service. * Proactive Approach: We don’t just react to requests - we anticipate your needs. We’re always looking for ways to improve processes, reduce inefficiencies, and help your business grow. * Collaborative & Flexible: With a team of three, we collaborate closely on every project. This ensures that we bring diverse perspectives to the table and adapt our approach to meet the specific needs of each client. How We Communicate We value regular communication and understand the importance of staying aligned with our clients. Whether it’s weekly check-ins, project updates, or urgent requests, we are always responsive and transparent about the progress of your tasks. As the founder and manager of the agency, I am personally involved in ensuring that communication flows smoothly and that no detail is overlooked. I look forward to chatting with you, Aimee | Founder Supportly

Helpdesk
WooCommerce
Phone Support
Email Support
Office Administration
Order Fulfillment
Order Management
Customer Care
Administrative Support
Email Copywriting
Live Chat Software
Zoho CRM
Shopify
Community Management
Customer Service
$12 hourly
Kieran W.
- 0.0/5
- (0 jobs)
Personal Statement I am a passionate and self-motivated Computing and I.T student with a passion for all things technology. I thrive on the challenges and opportunities that the IT field presents, and I enjoy learning new skills and enhancing my knowledge. I enjoy delving into Python and Java programming languages, mastering web development with HTML5, CSS, and JavaScript, or troubleshooting technical issues in the workplace, I am always eager to learn and improve my skills. I am eager to take on as many courses as possible to further improve my knowledge and understanding of I.T. I am also in the process of creating a website from scratch incorporating HTML5, Javascript, and CSS using Github. I am also teaching myself how to use a Raspberry Pi, enriching my understanding of diverse IT platforms and Linux based operating systems, and applications. My clear vision of a long-term career.

Helpdesk
Python
CSS
HTML5
Database
Computing & Networking
Computer Network
IT Support
Information Security
$12 hourly
Hussein J.
- 0.0/5
- (0 jobs)
My interests are centered around technology and problemsolving, and I enjoy delving into new opportunities and overcoming challenges in the digital domain.

Helpdesk
WordPress
Microsoft Active Directory
Microsoft Outlook
Office 365
Windows 11 Administration
IT Support
Computing & Networking
Computer Network
$30 hourly
Tolu D.
- 0.0/5
- (0 jobs)
Specialties: Virtualization (P2V, V2V) Cloud Migrations - AWS, Azure DataCenter Migrations Infrastructure Ops Data Loss Prevention, Disaster Recovery

Helpdesk
Windows Administration
VMware Administration
Data Backup
Virtualization
Microsoft Azure Administration
AWS Server Migration
VMware vSphere
VMware ESX Server
Technical Support
End User Technical Support
Technical Documentation
$10 hourly
Naomi J.
- 3.4/5
- (2 jobs)
I am a highly organised psychology graduate with 6 years experience in customer service and virtual assisting. I have advanced data entry and research experience alongside further tasks as detailed below. I can offer: - Data research and entry - Managing spreadsheets/databases/CRM - Outgoing and incoming calls - Diary and email management (including email organisation) - Travel arrangements - Personal appointment scheduling - Social media managing - General admin tasks

Helpdesk
Social Media Engagement
Content Creation
Active Listening
Data Labeling
IBM SPSS
Small Business Administration
Data Analysis
Customer Service
Virtual Assistance
Time Management
Data Entry
Social Media Management
Microsoft Excel
$30 hourly
SeyedMohammad G.
- 0.0/5
- (0 jobs)
I’m a UK-based freelance IT and network technician with over 8 years of experience designing, implementing, and supporting home and small business networks. I specialize in remote network setup and troubleshooting, including: • Wi-Fi optimization and coverage solutions • VPN setup (OpenVPN, L2TP, WireGuard) for secure remote access • Router,Switch,AccessPoint,Server and firewall configuration (Cisco,D-Link,Fortigate,Grandstream,Panasonic,TP-Link, MikroTik, Ubiquiti, ASUS,Hikvision) • Printer and device sharing • Smart home integration (Zigbee, Alexa, Tuya – basic to mid-level) • VLAN and IP segmentation for performance and security • CCTV • Alarm System • IT Support • IT Designe • Port forwarding, remote access, RDP hardening • Remote support via AnyDesk, TeamViewer, or RDP I also offer ongoing maintenance plans, such as 4 one-hour remote support sessions per month for homes and offices needing regular technical assistance. All services are performed with attention to detail, clear communication, and strong data security practices. I deliver fast results, explain everything in simple terms, and adapt to each client’s technical level and business goals. Let’s work together to make your network stable, secure, and efficient — without the stress.

Helpdesk
VPN
Remote IT Management
Technical Support
Firewall
UniFi
Cisco
MikroTik
Network Security
Network Design
IT Service Management
IT Project Management
IT Consultation
IT Support
$19 hourly
Alex A.
- 3.7/5
- (2 jobs)
👋 Hi, I'm Alex. I'm an experienced Helpdesk leader and passionate driver of process improvements. In my 9 years in Customer Services I've helped people troubleshoot complex technical issues, navigated countless account and billing queries, and resolved impassioned complaints. I'm experienced with phone, email, social media and livechat channels, and totally comfortable using any ticket-based system. I've written hundreds of internal and external user guides to try and cut down on common queries or pain points, and as the team leader I would constantly brainstorm ways to streamline the process and make customer experiences better. I carried this passion into roles as a Business Analyst, driving improvements in ticket quality and resolution times, automation, data sanitisation and system flexibility. 🔧 Through my background in stakeholder engagement, volunteering and education, I've gained an easy rapport with people across a range of channels, and take pride in making interactions friendly and productive. I'm always diving into new tools and trying to think of ways to do stuff better. 🌎 Outside of work I'm obsessed with the gym, I'm a (expert) trombonist and (mediocre) Bachata dancer. I'm also a huge fan of travelling.

Helpdesk
Virtual Assistance
Kanban Methodology
Project Management
Proofreading
Documentation
Technical Writing
Customer Service
Agile Software Development
User Stories
System Automation
Software Integration
Requirement Management
Business Analysis
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