Hire the Best Chat Support Specialists
in the United Kingdom

Clients rate our Chat Support specialists
Rating is 4.8 out of 5.
4.8/5
Based on 119 client reviews
Qurat Ul A.

Morecambe, United Kingdom

$10/hr
5.0
1 jobs

Struggling with customer support issues, CRM management, or lead follow-ups? I help businesses improve customer satisfaction, organize CRM workflows, and streamline support operations to increase retention and business growth. With 6+ years of experience in Customer Support, Customer Success, CRM Management, and Sales Operations, I have worked with businesses across SaaS, eCommerce, and service-based industries to improve customer experience and optimize internal processes. My Expertise Includes: • Customer Support (Email, Chat & Phone Support) • Customer Success & Customer Retention • CRM Management & Administration • HubSpot CRM • Salesforce CRM • Zoho CRM • Zendesk Support • Pipedrive CRM • GoHighLevel CRM • Lead Generation & Lead Management • Appointment Setting & Follow-Ups • Sales Support & Pipeline Management • Customer Relationship Management (CRM) • Data Entry & CRM Data Management • E-commerce Customer Support • Shopify Customer Support • Virtual Assistant Services What You Can Expect: • Fast and Professional Customer Support • Organized CRM Records and Pipelines • Improved Customer Satisfaction • Better Lead Tracking and Follow-Up Processes • Reliable Communication and Timely Updates • Long-Term Business Support I focus on helping businesses build stronger customer relationships, improve response times, and create efficient systems that support long-term growth. If you're looking for a reliable Customer Support and CRM Specialist who can manage customer interactions professionally while keeping your CRM organized and up to date, I would be happy to help. Thank you for visiting my profile. Regards: Qurat Ul A

  • Online Chat Support
  • Customer Support
  • Zoho CRM
  • HubSpot
  • Freshdesk
  • Email Support
  • Phone Support
  • Customer Service
  • Customer Relationship Management
  • Salesforce CRM
  • Virtual Assistance
  • Zendesk
  • Zapier
  • CRM Software
  • CRM Development
  • Customer Care
  • Lead Generation
  • Appointment Setting
  • Cold Calling
  • Ecommerce Support
Elijah O.

Huddersfield, United Kingdom

$15/hr
5.0
9 jobs

Live Chat Support | Email Support | Ticket Support | Technical Support | Customer Service Specialist | Zendesk | Intercom | HubSpot | Customer Support I am a Top Rated Live Chat & Email Support Specialist with a 100% Job Success Score, helping e-commerce, SaaS, and other businesses provide fast, reliable, and professional customer support. I specialize in managing live chat, email, and ticketing systems for businesses that need quick and consistent customer service. Whether it’s handling high-volume inquiries, resolving product issues, processing refunds and returns, tracking orders, or managing escalations, I ensure your customers are well cared for while keeping support queues clean and efficient. What you can expect from me: Lightning-fast response times. Clear, empathetic, and professional communication. Seamless integration into your existing workflows and tools. Strong attention to detail and consistency, even during peak periods. Focus on customer satisfaction and retention. I have successfully supported repeat clients with day-to-day operations, helping reduce customer frustration and maintain smooth shopping experiences. I am reliable, proactive, and ready to become a dependable extension of your customer support team.

  • Online Chat Support
  • Customer Support
  • Technical Support
  • Email Support
  • Customer Service
  • Intercom
  • Zendesk
  • Freshdesk
  • Ticketing System
  • CRM Software
  • Helpdesk
  • Problem Resolution
  • Customer Satisfaction
  • Order Processing
  • Order Fulfillment
  • Customer Experience
  • SaaS
  • Ecommerce Support
  • Shopify
  • Troubleshooting
Jack A.

Tring, United Kingdom

$14/hr
5.0
7 jobs

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.

  • Online Chat Support
  • Virtual Assistance
  • Data Entry
  • Customer Service
  • Customer Care
  • English
  • Zendesk
  • Email Support
  • Cold Calling
  • Online Help
  • Gmail
  • Google Docs
Edith M.

Launceston, United Kingdom

$15/hr
5.0
2 jobs

I’m a reliable and professional Customer Support Specialist with strong communication skills and a commitment to providing excellent service. I can help businesses with: * Email support * Live chat support * Customer inquiries * Data entry * Internet research * Administrative tasks * Calendar and inbox management I am detail-oriented, organized, and quick to learn new systems and processes. I take pride in responding promptly, maintaining professionalism, and ensuring customers have a positive experience. My goal is to help businesses save time while delivering excellent customer service.

  • Customer Service
  • Customer Support
  • Email Communication
  • Virtual Assistance
  • Data Entry
  • Administrative Support
  • Microsoft Excel
  • Microsoft Office
  • Google Docs
Soukaina H.

Birmingham, United Kingdom

$10/hr
5.0
1 jobs

I am a trilingual Customer Support Specialist and Virtual Assistant providing professional support in Arabic, French, and English. I help businesses manage customer communication through live chat, email support, and organized administrative assistance. I can support e-commerce customers with order inquiries, delivery updates, product questions, complaints, refunds, returns, and follow-ups. My background includes customer service, virtual assistance, digital marketing, financial services, and healthcare support in the UK. These experiences helped me develop strong communication, patience, attention to detail, confidentiality, and problem-solving skills. I can help with: * Live chat and email support * Arabic, French, and English customer service * E-commerce customer inquiries * Returns, refunds, and complaint handling * Inbox and calendar management * Data entry and document organization * Online research and reporting * General virtual assistant tasks I am reliable, organized, and able to follow your company policies, scripts, workflows, and data instructions carefully. My goal is to help your customers receive fast, clear, and respectful support while keeping your business communication and data accurate, clean, and well organized.

  • Online Chat Support
  • Customer Support
  • Customer Service
  • Email Support
  • Virtual Assistance
  • Data Entry
  • Administrative Support
  • Ecommerce
  • Customer Satisfaction
  • Email Management
  • Microsoft Excel
  • Google Sheets
  • Online Research
  • Order Processing
  • CRM Automation
  • Customer Experience
  • Analytical Presentation
  • Google Workspace
  • French
  • Arabic
Maureen Obianuju A.

Boston, United Kingdom

$5/hr
5.0
8 jobs

Are you looking for a professional who can deliver engaging English lessons, provide exceptional customer support, and keep your business operations running smoothly? I'm a TEFL-certified English Tutor and an experienced Customer Support Specialist with a strong background in healthcare administration, real estate, and short-term rental (STR) operations. I help businesses improve customer satisfaction while helping learners build confidence and fluency in English. Whether you need an English tutor, a dependable customer support representative, a healthcare administrative assistant, or someone to manage your Airbnb and real estate operations, I bring professionalism, attention to detail, and a commitment to excellence in every project. Here's how I can support you: 📚 English Tutoring Conversational English Business English Grammar & Vocabulary Pronunciation & Fluency Reading & Speaking Practice Interview Preparation Lessons for Children, Teenagers & Adults TEFL-Certified Instruction 💬 Customer Support Email & Live Chat Support CRM Management Customer Success Order Processing Complaint Resolution Inbox Management Administrative Support 🏥 Healthcare Virtual Assistant Appointment Scheduling Patient Communication Calendar & Email Management Medical Data Entry Document Management Insurance Verification Support Administrative Assistance 🏡 Real Estate & Short-Term Rental (STR) Support Airbnb & Booking com Guest Communication Reservation & Calendar Management Tokeet & Property Management Systems Cleaning & Maintenance Coordination Listing Management Guest Support Review Management Tools I'm comfortable using Microsoft Office Google Workspace Zoom Slack HubSpot Salesforce Zendesk Calendly Trello Asana ClickUp Canva Tokeet Hospitable CRM Systems Why clients choose me Excellent written and spoken English TEFL Certified Friendly, patient, and professional Detail-oriented and highly organized Fast learner who adapts quickly to new systems Reliable and deadline-driven Strong problem-solving skills Committed to delivering high-quality work with minimal supervision I believe great service is about creating positive experiences—whether I'm teaching a student, assisting a patient, supporting customers, or managing guest communications. My goal is to make your work easier while delivering results you can rely on. If you're looking for someone who communicates clearly, takes initiative, and genuinely cares about helping your business grow, I'd be delighted to work with you. Let's connect and discuss how I can support your goals!

  • Online Chat Support
  • Email Support
  • Google Workspace
  • Microsoft Office
  • Customer Support
  • Customer Service
  • Google
  • Executive Support
  • Google Calendar
  • Appointment Scheduling
  • Telemarketing
  • File Management
  • Administrative Support

How it works

Post a job for freePost a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How do I hire a Chat Support Specialist in the United Kingdom on Upwork?

You can hire a Chat Support Specialist in the United Kingdom on Upwork in four simple steps:

  • Create a job post tailored to your Chat Support Specialist project scope. We'll walk you through the process step by step.
  • Browse top Chat Support Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Chat Support Specialist profiles and interview.
  • Hire the right Chat Support Specialist for your project from Upwork, the world's largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Chat Support Specialist?

Rates charged by Chat Support Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Chat Support Specialist in the United Kingdom on Upwork?

As the world's work marketplace, we connect highly-skilled freelance Chat Support Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Chat Support Specialist team you need to succeed.

Can I hire a Chat Support Specialist in the United Kingdom within 24 hours on Upwork?

Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Chat Support Specialist proposals within 24 hours of posting a job description.